Problem
Cause
Solutions
Cannot connect to
Internet
Internet connection down
Check that Internet is working for
a computer connected to the
same network
Firewall preventing access
Check the following ports are
open: UDP and TCP ports 80 and
123; DNS port 53.
Some Internet radio stations may
require additional ports to be
opened.
Cannot play
particular Internet
radio station
Station not broadcasting,
overloaded or insufficient
bandwidth.
Station broadcasting using
unknown codec.
Link out of date.
Try other stations; try listening
on computer via Internet radio
portal website; try later.
CD playback does
not start
CD format is not
compatible
CD format is not
compatible
CD is damaged
Insert a different CD into the CD
slot
CD is dirty
Clean the CD
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