46
Table 2. Alert Codes and Troubleshooting
GF= Gas Furnace, AH=Air Handler, ID=Indoor unit (GF or AH), HP=Heat Pump, AC=Air Conditioner, OD=Outdoor Unit (AC or HP), PA=Pure Air S, ZA=Zone system and TS=Thermostat
Alert
Code
Inverter
Flash
Code
Priority
Condition
Actual Displayed
Alert Text
Under dealer
control center >
Notifications
Component or System Operational State and Troubleshooting Tip
How to clear alert code
70002
Service Soon
IAQ: Internal
Data Fault
Unable to access internal data.
Cycle device power may clear condition.
To cycle power, press the pairing button for one second.
If cycling power does not resolve issue then:
•
Remove device from the BLE network.
•
Perform a factory reset of the device.
•
Attempt to add device back to BLE network.
• If recycling power or factory reset does
not resolve issue then replace device.
• Automatically clears when the system
detects that the issue no longer exists.
70003
Service
Urgent
IAQ Side
Switch in OFF
position
Slide the side switch to the ON position. ON is the up position.
• Set side switch to ON position will clear
this alert code.
• Automatically clears when the system
detects that the issue no longer exists.
70004
Service Soon
IAQ: Replace
Smart IAQ
Monitor
•
The five year service life of the device is about to expire.
•
Device will continue to function however sensor data collected may become unreliable thus
affecting air quality in the home.
•
Remove device from thermostat BLE
network and replace device.
• Automatically clears when the system
detects that the issue no longer exists.
70501
Service Soon
Custom Sensor
Name: Internal
Data Fault
Not able to collect samples communication fault) or measured value is out of range from any
of the sensor (TRH Sensor or Thermistor) or occupancy sensor voltage < 0.2V or > 2.5V, then
condition is triggered.
•
Power cycle Smart Room Sensor
•
Wait for 10 minutes for self-clearing to take place, if condition is resolve for temperature and
relative humidity.
For occupancy sensor self-clearing will take
45 minutes (3 x 15 minute internals)
70502
Service Soon
Sensor: {Custom
Sensor Name}:
Internal Fault
Unable to access internal data. Cycle power. If cycling power does not resolve issue, replace
Smart Room Sensor.
Automatically clears when the system
detects that the issue no longer exists.
70503
Maintenance
Sensor:
{Custom
Sensor Name}:
Low Battery
- Change
Batteries Soon
Battery life is less than 3%. Replace with two Lithium Ion AA batteries to resolve issue.
Automatically clears when the system
detects that the issue no longer exists.
70504
Maintenance
Sensor:
{Custom
Sensor Name}:
1% Battery -
Change
Batteries
Battery percent is less than 1%. Replace with two Lithium Ion AA batteries to resolve issue.
Automatically clears when the system
detects that the issue no longer exists.
71001
Service Soon
WE: Internal
Data Fault
• Unable to access internal data.
• Upon power cycle condition may clear itself.
•
If recycling power does not resolve issue, replace Extender.
Upon power cycle condition may clear
itself.
