General Operating Considerations
Proper Burn Characteristics:
The flame in your stove should be bright yellow under
normal operation. If the flame becomes lazy with a red
dish/orange color, the damper position may need to be
changed to provide more combustion air. Excessive
amounts of flyash built-up in the grate, clinkers in the
grate or leakage of air (if the grate is not properly
seated) will starve the fire for air. (See ROUTINE
MAINTENANCE for information on cleaning the stove).
If the problem persists, review the troubleshooting sec
tion at the end of this manual.
Pellet Feed/Pellet Size:
The pellet feed system is designed to handle a wide
range of pellet sizes up to a maximum of 5/16" diame
ter. Different pellets may feed at considerably different
rates. You may notice a difference in the burn if you
change pellet fuel sizes. The longer the pellet, the
slower it will feed and vice versa. If the stove will not
stay burning at the minimum fuel feed setting, those
particular pellets may not be feeding fast enough. If this
happens, reduce the amount of combustion air by ad
justing the damper. See pages 9 and 10 before adjust
ing the damper.
Long Burn Time:
The stove may be safely operated on a continuous ba
sis, but to conserve fuel it is recommended that it be
turned down overnight or when the room is vacated for
long periods of time. A 40-lb. bag of pellets should last
approximately 9 hours on high and 23 to 26 hours on
low, depending on which model you have and the type
and size of pellets you are burning. Burn times can vary
plus or minus 2 hours depending on the type of pellets
burned. When utilizing the thermostat capability the burn
time can be extended dramatically depending on ther
mostat setting. Note: It is normal for some ash to build
up on the inner glass surface at the lower burn settings.
AUTOMATIC SAFETY FEATURES
Power Outage:
During a power outage, the stove will shut down safely.
The stove will automatically restart when power is re
sumed. The solid state control has an internal memory
that will retain heat output and blower speed settings
through voltage interruptions. A small amount of smoke
may leak from the top of the window glass, the hopper
and from the combustion air intake, if the stove is
vented horizontally with no vertical pipe. This will not
persist for more than 3 to 5 minutes and will not be
safety hazard. It may set off your smoke alarm.
Note: If the area in which you live is prone to frequent
power outages, it is recommended that a minimum of 8
feet (2 ½ meters) of vertical vent pipe be included in a
freestanding installation to induce a natural draft in the
event of a power failure.
Overheating:
A high temperature switch will automatically shut down
the stove if it overheats. Allow up to 45 minutes cooling
time before re-lighting. Keep enough convection air go
ing through stove to keep it cooling properly, this will
ensure long life of the stove. If the overheating contin
ues, contact your dealer for more information.
Safe Shut Down of Your Stove:
Press the stove on/off switch to initiate the shut down
cycle. The pellets will stop feeding and the blowers will
continue to run on a timed cycle. The stove will shut
down safely upon completion of the shut down cycle.
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