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ThinkCentre
User Guide

Machine Types:

0806, 0810, 0821, 0823, 0827, 0829, 0832, 0835,
0842, 0844, 0846, 0848, 0851, and 4089

Summary of Contents for 0806C1U

Page 1: ...ThinkCentre User Guide Machine Types 0806 0810 0821 0823 0827 0829 0832 0835 0842 0844 0846 0848 0851 and 4089 ...

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Page 3: ...ThinkCentre User Guide ...

Page 4: ...s have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is su...

Page 5: ...ion 45 Performing a recovery operation 45 Using the Rescue and Recovery workspace 46 Creating and using a rescue medium 47 Creating a rescue medium 47 Using a rescue medium 48 Installing or reinstalling device drivers 49 Solving recovery problems 49 Chapter 4 Using the Setup Utility program 51 Starting the Setup Utility program 51 Viewing or changing settings 51 Using passwords 51 Password conside...

Page 6: ...Trademarks 70 Index 71 iv User Guide ...

Page 7: ...at you received with this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury and or damage to your product If you no longer have a copy of the ThinkCentre Safety and Warranty Guide you can obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www lenovo com support Copyright Lenovo 2010 v ...

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Page 9: ...s This section provides information about the computer features System information The following information covers a variety of models For information about your specific model use the Setup Utility program See Chapter 4 Using the Setup Utility program on page 51 Microprocessor Your computer comes with one of the following microprocessors internal cache size varies by model type v Intel Celeron m...

Page 10: ... Windows Management Instrumentation WMI WMI is the infrastructure for management data and operations on Windows operating systems Input Output I O features v 9 pin serial port one standard and one optional v Ethernet connector v Six Universal Serial Bus USB connectors two USB connectors on the front panel and four USB connectors on the rear panel v Three audio connectors on the rear panel audio li...

Page 11: ... on page 40 for more information Preinstalled software programs Your computer is preinstalled with some software programs to help you work more easily and securely For more information see Software overview on page 4 Preinstalled operating system Your computer is preinstalled with one of the following operating systems v Microsoft Windows 7 v Microsoft Windows Vista v Microsoft Windows XP Professi...

Page 12: ...imum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz Voltage selection switch setting 115 V ac High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Voltage selection switch setting 230 V ac Software overview The computer comes with a preinstalled operating system and several preinstalled applications Software provided with your Windows operating system This se...

Page 13: ...ThinkVantage Rescue and Recovery The ThinkVantage Rescue and Recovery RnR program is a one button recovery and restore solution that includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system Password Manager The Password Manager program automatically captures and fills in authenticatio...

Page 14: ...nkVantage Toolbox on page 60 PC Doctor for Rescue and Recovery The PC Doctor for Rescue and Recovery diagnostic program is preinstalled on your ThinkCentre computer as part of the Rescue and Recovery workspace to help you diagnose hardware problems It can also report operating system controlled settings that interfere with the correct operation of your system Use the PC Doctor for Rescue and Recov...

Page 15: ...he front of your computer Figure 1 shows the locations of the connectors controls and indicators on the front of your computer 1 Hard disk drive activity indicator 5 USB connector 2 Power indicator 6 Headphone connector 3 Power switch 7 Microphone connector 4 Optical drive eject close button 8 USB connector Figure 1 Front connector control and indicator locations Chapter 1 Product overview 7 ...

Page 16: ...e selection switch available on some models 8 Audio line in connector 2 Power cord connector 9 PCI Express x16 graphics card slot 3 Serial port 10 PCI Express x1 card slot 4 VGA monitor connector 11 PCI card slots 2 5 USB connectors 4 12 Serial port available on some models 6 Microphone connector 13 Ethernet connector 7 Audio line out connector 14 Personal System 2 PS 2 keyboard and mouse connecto...

Page 17: ...e Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech recognition software PS 2 keyboard connector available on some models Used to attach a keyboard that uses a PS 2 keyboard connector PS 2 mouse connector available on some models Used to attach a mouse a trackball or other pointing devices that use a PS 2 mouse connector Serial por...

Page 18: ... remove the computer cover and gain access to the inside of the computer see Removing the computer cover on page 14 1 Heat sink and fan assembly 5 System board 2 Memory modules 2 6 Rear fan assembly 3 Front bezel 7 Power supply assembly 4 Optical drive Figure 3 Component locations 10 User Guide ...

Page 19: ...21 4 pin power connector 11 Power fan connector 22 PS 2 keyboard and mouse connector Locating internal drives Internal drives are devices that your computer uses to read and store data You can add drives to your computer to increase storage capacity and enable your computer to read other types of media Internal drives are installed in bays In this manual the bays are referred to as bay 1 bay 2 and...

Page 20: ...1 Bay 1 Optical drive bay with an optical drive installed 2 Bay 2 Slim card reader drive bay 3 Bay 3 Primary SATA hard disk drive bay with a 3 5 inch SATA hard disk drive installed 4 Bay 4 Secondary SATA hard disk drive bay Figure 5 Drive bay locations 12 User Guide ...

Page 21: ...hing the parts and other computer components v Before you replace a new part touch the static protective package containing the new part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body v Remove the new part from the static protective package and directly install it in the comput...

Page 22: ...epair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to remove the computer cover CAUTION Turn off the computer and wait three to five minutes to let the computer cool b...

Page 23: ...the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to remove and reinstall the front bezel To remove and reinstall the front bezel do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connecte...

Page 24: ... bezel align the other three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis then pivot the front bezel inward until it snaps into position on the left side 5 Go to Completing the parts replacement on page 37 Figure 7 Removing the front bezel Figure 8 Reinstalling the front bezel 16 User Guide ...

Page 25: ...card slot two PCI Express x1 card slots and one PCI Express x16 graphics card slot See Locating parts on the system board on page 11 To install or replace a PCI card do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the c...

Page 26: ... the PCI card by the edges and carefully pull it out of the slot If necessary alternate moving each side of the PCI card a small and equal amount until it is completely removed from the PCI card slot v If you are installing a PCI card open the PCI card latch and remove the appropriate PCI card slot cover See Locating parts on the system board on page 11 to identify the types of PCI card slots 5 Re...

Page 27: ...tempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to install or replace a memory module Your computer has two memory slots for installing or replacing DDR3...

Page 28: ...m board 4 Locate the memory slots on the system board See Locating parts on the system board on page 11 5 Remove any parts and disconnect any cables that might prevent your access to the memory slots 6 Do one of the following v If you are replacing a memory module open the retaining clips and remove the old memory module that is currently installed v If you are installing a memory module open the ...

Page 29: ...e Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support Your computer has a special type of memory that maintains the date time and configuration information for built in features The battery keeps this information active when you turn off the computer The battery normally requires no charging or maint...

Page 30: ...that have been removed or disconnected 8 Reinstall the computer cover and reconnect all external cables See Completing the parts replacement on page 37 9 Turn on the computer and all attached devices Note When the computer is turned on for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery 10 Use the Setup Utility program to se...

Page 31: ...ng label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician To replace the power supply assembly do the following 1 Remove all media from the drives and turn off all attached devices and the computer The...

Page 32: ...some power supply assemblies are voltage specific and some power supply assemblies have a voltage selection switch If your power supply assembly has a voltage selection switch make sure that you set the voltage selection switch to match the voltage available at your electrical outlet If necessary use a ballpoint pen to slide the voltage selection switch to the correct position v If the voltage sup...

Page 33: ...with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the heat sink and fan assembly CAUTION The heat sink and fan assembly might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the heat sink and fa...

Page 34: ...the microprocessor b When handling the heat sink and fan assembly do not touch the thermal grease on the bottom of it 9 Place the new heat sink and fan assembly on the system board so that the four screws are aligned with the corresponding holes in the system board Make sure that you properly place the new heat sink and fan assembly so that you can easily connect the new heat sink and fan assembly...

Page 35: ...be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cov...

Page 36: ...t from the one illustrated b Note the orientation of the microprocessor in the socket You can either look for the small triangle 1 on one corner of the microprocessor or note the orientation of the notches 2 on the microprocessor This is important when installing the new microprocessor on the system board c Touch only the edges of the microprocessor Do not touch the gold contacts on the bottom Fig...

Page 37: ...lign the small triangle on one corner of the microprocessor with the corresponding beveled corner of the microprocessor socket 12 Lower the new microprocessor straight down into the microprocessor socket on the system board 13 Close the microprocessor retainer and lock it into position with the small handle to secure the new microprocessor in the socket 14 Reinstall the heat sink and fan assembly ...

Page 38: ...ive do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 14 3 Remove the front bezel See Removing and reinstalling the front bezel on page 15 4 Disconnect the signal...

Page 39: ...ork with another piece of hardware go to the appropriate section v To complete the replacement go to Completing the parts replacement on page 37 Replacing the hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the Thi...

Page 40: ...er cover on page 14 3 Locate the primary hard disk drive See Locating internal drives on page 11 Note There is also a secondary hard disk drive bay for you to purchase and install a secondary hard disk drive by yourself If you want to install a secondary hard disk drive use the same way of installing the primary hard disk drive 4 Disconnect the signal cable and the power cable from the rear of the...

Page 41: ... end to an available SATA connector on the system board See Locating parts on the system board on page 11 Then locate an available five wire power connector and connect it to the rear of the new hard disk drive What to do next v To work with another piece of hardware go to the appropriate section v To complete the installation or replacement go to Completing the parts replacement on page 37 Figure...

Page 42: ...cover on page 14 3 Remove the front bezel See Removing and reinstalling the front bezel on page 15 4 Disconnect the front audio and USB assembly cables from the system board See Locating parts on the system board on page 11 5 Note the front audio and USB assembly cable routing and remove the screw that secures the front audio and USB assembly Then remove the front audio and USB assembly from the c...

Page 43: ...ce the rear fan assembly To replace the rear fan assembly do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 14 3 Locate the rear fan assembly See Locating compone...

Page 44: ...not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the USB keyboard or mouse To replace the USB keyboard or mouse do ...

Page 45: ...or replacement for all parts you need to reinstall the computer cover and reconnect cables To reinstall the computer cover and reconnect cables to your computer do the following 1 Make sure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer See Locating components on page 10 for the locations of the various components in your compute...

Page 46: ...eed to confirm the updated information in the Setup Utility program See Chapter 4 Using the Setup Utility program on page 51 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Units CRUs Information about this will come with the new CRUs or will come a few days after you receive the new CRUs Obtaining device drivers You can obtain device drivers for op...

Page 47: ...is operated with a key The cable lock also locks the computer cover See Figure 33 This is the same type of lock used with many notebook computers You can order an integrated cable lock from Lenovo by searching for Kensington at http www lenovo com support Note Make sure that the integrated cable lock you installed does not interfere with other computer cables Figure 33 Installing an integrated cab...

Page 48: ... erase a lost or forgotten password such as a user password To erase a lost or forgotten password do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 14 3 Locate th...

Page 49: ...y five seconds 9 Repeat step 1 through step 4 10 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 11 Reinstall any parts and reconnect any cables that have been removed or disconnected 12 Reinstall the computer cover and reconnect all cables See Completing the parts replacement on page 37 13 Turn on the computer Your password has been erased and you can use the Set...

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Page 51: ...puter to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recove...

Page 52: ...s Enter The restore process begins 4 Follow the instructions on the screen to complete the operation Notes 1 After restoring your computer to the factory default settings you might have to reinstall device drivers for some devices See Installing or reinstalling device drivers on page 49 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall ...

Page 53: ...ng the Rescue and Recovery program on different operating systems v To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start All Programs Lenovo ThinkVantage Tools Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Re...

Page 54: ...ows operating system You can perform the following recovery operations from the Rescue and Recovery workspace v Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back ...

Page 55: ...ck Restore your system and follow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click Help Notes 1 After restoring your hard disk drive to the factory default settings you might have to reinstall device drivers for some devices See Installing or reinstalling device drivers on page 49 2 Some computers come with Microsoft Office or Micros...

Page 56: ... a rescue medium This section provides instructions on how to use the rescue medium you have created v If you have created a rescue medium using a disc use the following instructions to use the rescue medium 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu opens release the F12 key 3 On the Startup Device Menu select the ...

Page 57: ...s installed in your computer such as AUDIO or VIDEO 5 Open the appropriate device subfolder 6 Do one of the following v In the device subfolder look for a SETUP exe file Double click the file and follow the instructions on the screen to complete the installation v In the device subfolder look for a README txt file or a file with the txt extension This file might be named after the operating system...

Page 58: ...the startup device sequence in the Setup Utility program See Selecting a startup device on page 53 for detailed information about temporarily or permanently changing the startup device sequence For more information about the Setup Utility program see Chapter 4 Using the Setup Utility program on page 51 It is important to create a rescue medium a recovery repair diskette and a set of recovery media...

Page 59: ...see a logo screen release the F1 key The Setup Utility program opens Note If a password has been set the Setup Utility program menu will not be displayed until you type the correct password For more information see Using passwords Viewing or changing settings The Setup Utility program menu lists various items about the system configuration settings To view or change the settings start the Setup Ut...

Page 60: ...configuration settings If you are responsible for maintaining the settings of several computers you might want to set an administrator password For more information about how to set a password see Setting changing or deleting a password After you have set an administrator password a password prompt is displayed each time you try to access the Setup Utility program You cannot access the Setup Utili...

Page 61: ...5 Press Esc to return to the Setup Utility program main menu You might have to press Esc several times 6 Press F10 to save the new settings and exit the Setup Utility program Notes a If you do not want to save the new settings select Exit Discard Changes and Exit b If you want to return to the default settings press F9 or select Exit Load Optimal Defaults Selecting a startup device If your compute...

Page 62: ...rror Boot Sequence 5 Press Esc to return to the Setup Utility program main menu You might have to press Esc several times 6 Press F10 to save the new settings and exit the Setup Utility program Notes a If you do not want to save the new settings select Exit Discard Changes and Exit b If you want to return to the default settings press F9 or select Exit Load Optimal Defaults Exiting the Setup Utili...

Page 63: ...an easily update the POST the BIOS and the Setup Utility program by starting your computer with a system program update disc or running a special update program from your operating system Lenovo might make changes and enhancements to the POST and BIOS When updates are released they are available as downloadable files on the Lenovo Web site at http www lenovo com Instructions for using the POST and...

Page 64: ...ink 3 Click the TXT file that contains the instructions for updating flashing the BIOS from your operating system 4 Print these instructions This is very important because these instructions will not be displayed on the screen after the download begins 5 Follow the printed instructions to download extract and install the update Recovering from a POST and BIOS update failure If the power to your co...

Page 65: ...o the series of beeps will end and the system will automatically turn off 10 Repeat step 1 through step 4 11 Move the jumper back to the standard position pin 1 and pin 2 12 Reinstall any parts and reconnect any cables that have been removed or disconnected 13 Reinstall the computer cover and reconnect power cords and all other external cables See Completing the parts replacement on page 37 14 Tur...

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Page 67: ...mputer does not start when you press the power switch Verify that v The power cord is correctly connected to the rear of the computer and to a working electrical outlet v The power indicator on the front of the computer is on v The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that v The monitor signal cable is...

Page 68: ...upport representative Lenovo ThinkVantage Toolbox The Lenovo ThinkVantage Toolbox program helps you maintain your computer improve computing security diagnose computer problems get familiar with the innovative technologies provided by Lenovo and get more information about your computer You can use the diagnostics feature of the Lenovo ThinkVantage Toolbox program to test devices diagnose computer ...

Page 69: ...r for DOS diagnostic program if you are unable to start the Windows operating system You can run the PC Doctor for DOS diagnostic program from a diagnostic disc that you created Creating a diagnostic disc This section provides instructions on how to create a diagnostic disc To create a diagnostic disc do the following 1 Download a self starting bootable disc image known as an ISO image of the diag...

Page 70: ...nect the mouse cable from the computer 3 Turn the mouse upside down to check the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris away from the area 4 Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it may be difficult for the dig...

Page 71: ...ublication is in PDF version To view the publication you need to have the Adobe Reader program preinstalled on your computer If the Adobe Reader program has not been installed on your computer a message will be displayed when you attempt to view the PDF file and you will be guided through the Adobe Reader installation 2 The publication is available in other languages on the Lenovo Support Web site...

Page 72: ...Lenovo Welcome program introduces some innovative built in features of Lenovo to you and guides you through some important setup tasks to help you make the most of your computer Access Help The Access Help information system provides information about getting started doing basic tasks customizing settings for your personal preference protecting data expanding and upgrading and troubleshooting v To...

Page 73: ...rmation for your computer model and other supported products v Find the service and support phone numbers for your country or region v Find a Service Provider located near you Help and service This section provides information about obtaining help and service Using the documentation and diagnostic programs If you experience problems with your computer see Chapter 6 Troubleshooting and diagnostic p...

Page 74: ...r your country or region go to http www lenovo com support and click Support phone list or refer to the ThinkCentre Safety and Warranty Guide that is provided with your computer Note The service and support phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative If possible be at you...

Page 75: ...rvices Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installat...

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Page 77: ...information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for u...

Page 78: ...ation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark Trademarks Lenovo the Lenovo logo Personal System 2 PS 2 Rescue and Recovery ThinkCent...

Page 79: ...sitive 13 diagnostic programs troubleshooting 59 diagnostic programs using 65 documentation using 65 drivers device 38 drives internal 11 E environment operating 4 Ethernet 2 Ethernet connector 9 exiting Setup Utility program 54 expansion 2 external options installing 14 F failure recovering from a POST and BIOS update 56 features 1 flashing the BIOS 55 front connectors controls indicators 7 front...

Page 80: ... from a POST and BIOS update failure 56 software 43 recovery Boot block Recovery 56 operations backup and 45 problems solving 49 recovery media creating and using 43 reinstalling device drivers 49 removing computer cover 14 removing reinstalling front bezel 15 replacing battery 21 front audio and USB assembly 34 hard disk drive 31 heat sink and fan assembly 25 keyboard 36 microprocessor 27 mouse 3...

Page 81: ...ng basic 59 troubleshooting diagnostic programs 59 U updating flashing the BIOS 55 system programs 55 updating flashing the BIOS 56 USB connector 9 using a rescue medium creating and 47 diagnostic programs 65 documentation 65 other services 66 passwords 51 Setup Utility program 51 V VGA monitor connector 9 video subsystem 1 viewing or changing settings 51 W warranty information 64 Web site Lenovo ...

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Page 84: ...Part Number 71Y8502 Printed in USA 1P P N 71Y8502 ...

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