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Chapter 6. Symptom-to-FRU Index

The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first.
Always begin with Chapter 4, “General Checkout,” on page 11. This index can also be used to help you
decide which FRUs to have available when servicing a computer. If you are unable to correct the problem
using this index, go to “Undetermined problems” on page 20.

Notes:

• If you have both an error message and an incorrect audio response, diagnose the error message first.

• If you cannot run the diagnostic tests or you get a diagnostic error code when running a test but did

receive a POST error message, diagnose the POST error message first.

• If you did not receive any error message look for a description of your error symptoms in the first part of

this index.

Hard disk drive boot error

A hard disk drive boot error can have the following causes.

Error

FRU/Action

The startup drive is not included in the boot sequence
configuration.

Check the configuration and ensure the startup drive is
in the boot sequence.

No operating system is installed on the boot drive.

Install an operating system on the boot drive.

The boot sector on the startup drive is corrupted.

The drive must be formatted. Do the following:

1. Attempt to back up the data on the failing hard disk

drive.

2. Use the operating system to format the hard disk

drive.

The drive is defective.

Replace the hard disk drive.

Power Supply Problems

Follow these procedures if you suspect there is a power supply problem.

Check/Verify

FRU/Action

Check that the following are properly installed:

• Power Cord

• On/Off Switch connector

• System Board Power Supply connectors

• Microprocessor connections

Reseat connectors

Check the power cord.

Power Cord

Check the power-on switch.

Power-on Switch

© Copyright Lenovo 2013

19

Summary of Contents for 10141/F0A8

Page 1: ...IdeaCentre A530 All In One PC Hardware Maintenance Manual ideaideaideaCentreidea Machine Types 10141 F0A8 A530 ...

Page 2: ......

Page 3: ...IdeaCentre A530 All In One PC Hardware Maintenance Manual Machine Types 10141 F0A8 A530 ...

Page 4: ...ht Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 5: ...s and components 21 Chapter 8 Replacing hardware 29 General information 29 Replacing the keyboard and mouse 30 Replacing the power adapter 30 Removing the base cover 32 Replacing the hard disk drive 33 Replacing a memory module 34 Replacing the system fan 35 Replacing the heat sink 36 Replacing the CPU 37 Replacing the optical drive 39 Replacing the solid state disk 41 Replacing the motherboard 42...

Page 6: ...iv IdeaCentre A530 All In One PC Hardware Maintenance Manual ...

Page 7: ...TION and DANGER sections in this manual before following any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d exécuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Sie irgendwelche Vorgänge durchführen Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel...

Page 8: ...2 IdeaCentre A530 All In One PC Hardware Maintenance Manual ...

Page 9: ... from areas that people may walk through to ensure no one trips over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long tie or fasten it back Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches fro...

Page 10: ...t be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the specia...

Page 11: ...connect the power cord 3 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious alterations U...

Page 12: ...al grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices The CAUTION and DANGER safety notices in this section are provided in the language of English DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not c...

Page 13: ...row into or immerse in water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation T...

Page 14: ...turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices 8 IdeaCentre A530 All In One PC Hardware Maintenance Manual ...

Page 15: ...ons for your computer This section lists the physical specifications for your computer Type IdeaCentre A530 This section lists the physical specifications Environment Air temperature Operating 10 to 35 C Transit 20 to 55 C Humidity Operating 35 to 80 Transit 20 to 90 40 C Altitude 86KPa to 106KPa Electrical input Input voltage 90V 264V AC Input frequency 47Hz 63Hz Copyright Lenovo 2013 9 ...

Page 16: ...10 IdeaCentre A530 All In One PC Hardware Maintenance Manual ...

Page 17: ...cedure to help determine the cause of the problem 1 Power off the computer and all external devices 2 Check all cables and power cords 3 Set all display controls to the middle position 4 Power on all external devices 5 Power on the computer Look for displayed error codes Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 If yo...

Page 18: ...12 IdeaCentre A530 All In One PC Hardware Maintenance Manual ...

Page 19: ...ee Starting the Setup Utility program You must use the keyboard when using the Lenovo BIOS Setup Utility menu The keys used to perform various tasks are displayed on the bottom of each screen Using passwords You can use the Lenovo BIOS Setup Utility program to set passwords to prevent unauthorized persons from gaining access to your computer and data See Starting the Setup Utility program The foll...

Page 20: ...To change an Administrator Password do the following 1 Start the Lenovo BIOS Setup Utility program see Starting the Lenovo BIOS Setup Utility program on page 13 2 From the Security menu select Set Administrator Password and press the Enter key 3 The password dialog box will be displayed Type the current password then press the Enter key 4 Type the new password then press the Enter key Re type the ...

Page 21: ...ter key Re type the new password to confirm it If you typed the new password correctly the new password will be installed A Setup Notice will be displayed confirming that your changes have been saved 5 Return to the Lenovo BIOS Setup Utility program menu and select the Exit option 6 Select Save Changes and Exit from the menu To delete a previously set Power On Password do the following 1 Start the...

Page 22: ...xit option 6 Select Save Changes and Exit from the menu Notes a If you do not want to save the settings select Discard Changes and Exit from the menu b Select IDE AHCI Mode Device driver support is required for AHCI Depending on how the hard disk image was installed changing this setting may prevent the system from booting Selecting a startup device If your computer does not boot from a device suc...

Page 23: ...do not want to save the settings select Discard Changes and Exit from the menu b If you have changed these settings and want to return to the default settings select Load Optimal Defaults from the menu Exiting the Lenovo BIOS Setup Utility program After you finish viewing or changing settings press the Esc key to return to the Lenovo BIOS Setup Utility program main menu You might have to press the...

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Page 25: ...d disk drive boot error A hard disk drive boot error can have the following causes Error FRU Action The startup drive is not included in the boot sequence configuration Check the configuration and ensure the startup drive is in the boot sequence No operating system is installed on the boot drive Install an operating system on the boot drive The boot sector on the startup drive is corrupted The dri...

Page 26: ...p and set the option to Enabled The BIOS then ignores the missing keyboard during POST Reboot and Select proper Boot device or Insert Boot Media in selected Boot device The BIOS was unable to find a suitable boot device Make sure the boot drive is properly connected to the computer Make sure you have bootable media in the boot device Undetermined problems 1 Power off the computer 2 Remove or disco...

Page 27: ...any air vents on the computer Blocked air vents can cause overheating 1 2 3 4 8 7 6 5 9 10 11 13 12 14 15 16 17 1 Built in microphone 10 PC mode HDMI in AV in switch 2 Built in camera 11 Novo Vision button 3 Built in microphone selected models only 12 Volume down 4 Power indicator 13 Volume up 5 Hard disk drive indicator 14 Brightness down 6 Bluetooth status indicator 15 Brightness up 7 Wi Fi stat...

Page 28: ...nts on the left and right side of the computer 2 3 4 5 6 7 1 8 1 Air vents 5 Optical drive eject button 2 USB 3 0 connector 6 Optical drive 3 HDMI in connector selected models only 7 Power button 4 HDMI out connector 8 Anti scratch protector 22 IdeaCentre A530 All In One PC Hardware Maintenance Manual ...

Page 29: ...e rear of the computer 1 2 3 8 7 6 4 5 1 TV Tuner connector selected models only 5 USB 2 0 connectors 2 2 Headphone connector 6 Power connector 3 Microphone connector 7 Ethernet connector RJ45 4 USB 3 0 connector 8 Security cable slot Chapter 7 Locating connectors controls and components 23 ...

Page 30: ...rive bracket 18 Front function board 4 Hard disk drive 19 Battery 5 Hard disk drive rubbers 20 Solid state disk 6 CPU 21 TV Tuner card 7 Base cover 22 Glass 8 Optical drive 23 Panel frame 9 Optical drive bracket 24 LED panel 10 Motherboard 25 Middle frame 11 Chassis 26 Rear cover 12 Speakers 27 Rear cover deco 13 Hinge 28 Touch control board 14 Camera 29 Converter 15 Wi Fi card 30 Heat sink 24 Ide...

Page 31: ...board 1 HDMI out connector 12 Headphone connector 2 HDMI in connector 13 TV jack 3 USB 3 0 connector 14 Scalar headphone input connector Functional when switched to HDMI in mode 4 Ethernet connector RJ45 15 Speaker connector 5 Power connector 16 Optical drive connector 6 System fan connector 17 Card reader 7 DVI HDMI cable connector 18 Solid state disk connector 8 Scalar cable connector 19 Hard di...

Page 32: ...following illustration shows the location of connectors and components on the back of the motherboard 22 23 22 TV Tuner card connector 23 Battery 26 IdeaCentre A530 All In One PC Hardware Maintenance Manual ...

Page 33: ...s the location of components and controls on the back of LED panel 1 2 3 4 5 6 7 8 1 Bluetooth module 5 Scalar board 2 Wi Fi card 6 Converter board 3 Camera 7 Touch control board 4 Front function board 8 Power switch board Chapter 7 Locating connectors controls and components 27 ...

Page 34: ...28 IdeaCentre A530 All In One PC Hardware Maintenance Manual ...

Page 35: ...of the Safety and Warranty Guide go to the Support Web site at http support lenovo com Note Use only parts provided by Lenovo General information Pre disassembly instructions Before starting the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug all power and signal cables from the computer 3 Place the system on a flat stable s...

Page 36: ... Rear view for help with locating the various connectors Note Your keyboard will be connected to a USB connector on one side or at the rear of the computer Step 4 Disconnect the defective keyboard cable from the computer and connect the new keyboard cable to the same connector Note The mouse can be replaced using the same method Replacing the power adapter To replace the power adapter Step 1 Remov...

Page 37: ...Step 3 Disconnect the failing power adapter from the computer Step 4 To install the new power adapter a Connect the new power adapter to the same connector Chapter 8 Replacing hardware 31 ...

Page 38: ...he operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Place the computer ...

Page 39: ...DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating t...

Page 40: ...g a memory module Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the base cover To replace a memory module Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to ...

Page 41: ...omputer and wait 3 to 5 minutes to let it cool down before removing the base cover To replace the system fan Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords inpu...

Page 42: ...puter and wait 3 to 5 minutes to let it cool down before removing the base cover To replace the heat sink Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input o...

Page 43: ...ing the CPU Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the base cover To replace the CPU Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This i...

Page 44: ... socket pins must be kept as clean as possible Step 9 Holding the sides of the microprocessor with your fingers remove the protective cover 1 that protects the gold contacts on the new microprocessor 2 Step 10 Holding the sides of the microprocessor with your fingers position the microprocessor so that the notches on the microprocessor are aligned with the tabs in the microprocessor socket Importa...

Page 45: ... 3 to 5 minutes to let it cool down before removing the base cover To replace the optical drive Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O ...

Page 46: ...to the motherboard and lift the optical drive up to remove it Step 7 Remove the 4 screws that secure the optical drive to the bracket and disconnect the data connector from the rear of optical drive 40 IdeaCentre A530 All In One PC Hardware Maintenance Manual ...

Page 47: ...o the connector on the motherboard Step 11 Reattach the base cover and secure it with the screws Replacing the solid state disk Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the base cover To replace the solid state disk Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all at...

Page 48: ...Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Remove the base cover Refer to Removing the base cover Step 5 Remove the hard disk drive Refer to Replacing the hard disk drive Step 6 Remove all memor...

Page 49: ...is and slide it out as shown Step 15 Remove the 2 screws that secure the TV Tuner card to the motherboard Step 16 Disconnect the antenna cable s from the TV Tuner card Step 17 Pull the TV Tuner card upward to remove it from the card port Chapter 8 Replacing hardware 43 ...

Page 50: ...a cable s to the TV Tuner card d Line up the new motherboard with the chassis and slide it into position Align the holes on the new motherboard with the mounting holes on the chassis and secure it to the chassis with the screws e Attach the speakers to the chassis with the screws f Attach the solid state disk optical drive CPU heat sink system fan memory module and hard disk drive to the new mothe...

Page 51: ...puter Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Remove the base cover Refer to Removing the base cover Step 5 Remove the hard disk drive Refer to Replacing the hard disk drive Step 6 Remove the optical drive Refer to Replacing the optical drive Step 7 Remove the system fan Refer to Replacing the system fan Step 8 Remove the heat sink Refer to R...

Page 52: ...V tuner card Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and ri...

Page 53: ...he card port b Secure the new TV Tuner card to the motherboard with the 2 screws c Connect the antenna cable s to the new TV Tuner card Step 16 Line up the motherboard with the chassis and slide it into position Align the holes on the motherboard with the mounting holes on the chassis and secure the motherboard to the chassis with the 7 screws Step 17 Reattach the speaker system optical drive heat...

Page 54: ...nd right view and Rear view for help with locating the various connectors Step 4 Remove the base cover Refer to Removing the base cover Step 5 Remove the hard disk drive Refer to Replacing the hard disk drive Step 6 Remove the optical drive Refer to Replacing the optical drive Step 7 Remove the system fan Refer to Replacing the system fan Step 8 Remove the heat sink Refer to Replacing the heat sin...

Page 55: ...5 Reattach the speaker system optical drive heat sink system fan and hard disk drive to the motherboard Step 16 Reconnect all the cables to the motherboard Step 17 Reattach the base cover and secure it with the screws Removing the hinge from the chassis Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the base cover To remove the hinge from the chassis Step 1 ...

Page 56: ...lar and DVI HDMI cables from the connectors on the motherboard Step 6 Remove the 6 screws that secure the hinge to the chassis 1 then lift up the hinge to remove it from the chassis 2 1 2 Step 7 To reattach the hinge to the chassis a Line up the hinge with the chassis and slide the hinge into position b Secure the hinge to the chassis with the 6 screws c Reconnect the scalar headphone input scalar...

Page 57: ... Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Remove the base cover Refer to Removing the base cover Step 5 Disconnect the scalar headp...

Page 58: ...ear cover as shown Then using the screwdriver as a lever and the middle frame metal bar as the fulcrum prise the rear cover away from the middle frame 1 Lever Fulcrum 1 Step 9 Working around the edge in an anti clockwise direction use your fingers to prise up the rear cover The rear cover is pinned into place use short sharp movements to prise it up 2 2 Step 10 Press down the hinge and slide out t...

Page 59: ...les from the connectors on the scalar board LED CIR LVDS MMB Power Bluetooth WLAN Camera Converter Touch control Scalar HDMI DVI Step 12 Remove the 5 screws that secure the hinge to the middle frame and set the hinge aside Chapter 8 Replacing hardware 53 ...

Page 60: ...cable a Slide the new hinge cable through the mounting hole on the front cover b Line up the marker line on the new hinge cable with the bottom side of the mounting hole Marker line c Stick the new hinge cable to the front cover d Line up the front cover with the hinge then place it into position and secure it with the 4 screws e Reattach the hinge cover pieces and secure them with the 2 screws f ...

Page 61: ...mputer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Remove the base cover Refer to Removing the base cover Ste...

Page 62: ... Replacing the scalar board Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the base cover To replace the scalar board Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attach...

Page 63: ...the touch control board Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the base cover To replace the touch control board Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables att...

Page 64: ...ews Replacing the converter board Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the base cover To replace the converter board Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cabl...

Page 65: ...eadphone input scalar and DVI HDMI cables to the motherboard Step 13 Reattach the base cover and secure it with the screws Replacing the power switch board Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the base cover To replace the power switch board Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and tu...

Page 66: ...scalar and DVI HDMI cables to the motherboard Step 12 Reattach the base cover and secure it with the screws Replacing the Bluetooth module Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the base cover To replace the Bluetooth module Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the com...

Page 67: ...screws Replacing the Wi Fi card Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the base cover To replace the Wi Fi card Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables atta...

Page 68: ...the camera Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the base cover To replace the camera Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This...

Page 69: ... Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the base cover To replace the front function board Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer ...

Page 70: ...l Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the base cover Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the LED panel Step 1 Remove any media disks CDs DVDs or mem...

Page 71: ...the converter board Step 10 Remove the power switch board Refer to Replacing the power switch board Step 11 Remove the Bluetooth module Refer to Replacing the Bluetooth module Step 12 Remove the Wi Fi card Refer to Replacing the Wi Fi card Step 13 Remove the Wi Fi antenna cable from the front bezel Step 14 Remove the camera Refer to Replacing the camera Step 15 Remove the front function board Refe...

Page 72: ...c Attach the Wi Fi card Bluetooth module power switch board converter board touch control board scalar board and front function board to the new LED panel middle frame and connect all the cables to the new LED panel Step 19 Reattach the rear cover to the LED panel Step 20 Reattach the hinge to the chassis Step 21 Reconnect the scalar headphone input scalar and DVI HDMI cables to the motherboard St...

Page 73: ... As this computer has an ACPI BIOS system the operating system is allowed to control the power management features of the computer and the settings for Advanced Power Management APM BIOS mode is ignored Not all operating systems support ACPI BIOS mode Automatic Power On features The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn on t...

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