__
3.
Date
on
which
the
machine
failed
__
4.
Date
of
purchase
__
5.
Failure
symptoms,
error
codes
appearing
on
the
display,
and
beep
symptoms
__
6.
Procedure
index
and
page
number
in
which
the
failing
FRU
was
detected
__
7.
Failing
FRU
name
and
part
number
__
8.
Machine
type,
model
number,
and
serial
number
__
9.
Customer’s
name
and
address
Note
for
warranty:
During
the
warranty
period,
the
customer
may
be
responsible
for
repair
costs
if
the
computer
damage
was
caused
by
misuse,
accident,
modification,
unsuitable
physical
or
operating
environment,
or
improper
maintenance
by
the
customer.
The
following
list
provides
some
common
items
that
are
not
covered
under
warranty
and
some
symptoms
that
might
indicate
that
the
system
was
subjected
to
stress
beyond
normal
use.
Before
checking
problems
with
the
computer,
determine
whether
the
damage
is
covered
under
the
warranty
by
referring
to
the
following:
The
following
are
not
covered
under
warranty:
v
LCD
panel
cracked
from
the
application
of
excessive
force
or
from
being
dropped
v
Scratched
(cosmetic)
parts
v
Distortion,
deformation,
or
discoloration
of
the
cosmetic
parts
v
Cracked
or
broken
plastic
parts,
broken
latches,
broken
pins,
or
broken
connectors
caused
by
excessive
force
v
Damage
caused
by
liquid
spilled
into
the
system
v
Damage
caused
by
the
improper
insertion
of
a
PC
Card
or
the
installation
of
an
incompatible
card
v
Damage
caused
by
foreign
material
in
the
diskette
drive
v
Diskette
drive
damage
caused
by
pressure
on
the
diskette
drive
cover
or
by
the
insertion
of
a
diskette
with
multiple
labels
v
Damaged
or
bent
diskette
eject
button
v
Fuses
blown
by
attachment
of
a
nonsupported
device
v
Forgotten
computer
password
(making
the
computer
unusable)
v
Sticky
keys
caused
by
spilling
a
liquid
onto
the
keyboard
The
following
symptoms
might
indicate
damage
caused
by
nonwarranted
activities:
v
Missing
parts
might
be
a
symptom
of
unauthorized
service
or
modification.
v
If
the
spindle
of
a
hard
disk
drive
becomes
noisy,
it
may
have
been
subjected
to
excessive
force,
or
dropped.
Read
this
first
30
MT1864/1865/2525/2526/2527/2528
