Lenovo 365, Hardware Maintenance Manual

Page 1: ...Lenovo C360 365 All In One ComputerHardware Maintenance Manual ideaideaideaCentreidea Machine Types 10147 F0AB C360 10148 F0AC C365 ...

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Page 3: ...Lenovo C360 365 All In One Computer Hardware Maintenance Manual Machine Types 10147 F0AB C360 10148 F0AC C365 ...

Page 4: ...ight Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 5: ...OST error codes 20 Undetermined problems 20 Chapter 7 Replacing hardware 21 General information 21 Replacing the keyboard and mouse 22 Replacing the adapter 22 Removing the stand base 24 Removing the foot cover 24 Replacing a memory module 25 Replacing the hard disk drive 27 Replacing the optical drive 28 Removing the stand holder 30 Removing the middle cover 31 Replacing the converter board 32 Re...

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Page 7: ...TION and DANGER sections in this manual before following any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d exécuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Sie irgendwelche Vorgänge durchführen Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel...

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Page 9: ...from areas that people may walk through to ensure no one trips over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long tie or fasten it back Insert the ends of your necktie or scarf inside clothing or fasten it with a non conductive clip approximately 8 centimeters 3 inches fro...

Page 10: ...e a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special s...

Page 11: ...connect the power cord 3 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious alterations U...

Page 12: ... grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices The CAUTION and DANGER safety notices in this section are provided in the language of English DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not con...

Page 13: ...row into or immerse in water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation T...

Page 14: ...n off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices 8 Lenovo C360 365 All In One ComputerHardware Maintenance Manual ...

Page 15: ...ons for your computer This section lists the physical specifications for your computer Type Lenovo C360 365 This section lists the physical specifications Environment Air temperature Operating 10 to 35 C Transit 20 to 55 C Humidity Operating 35 to 80 Transit 20 to 90 40 C Altitude 86KPa to 106KPa Electrical input Input voltage 90V 264V AC Input frequency 47Hz 63Hz Copyright Lenovo 2013 9 ...

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Page 17: ...cedure to help determine the cause of the problem 1 Power off the computer and all external devices 2 Check all cables and power cords 3 Set all display controls to the middle position 4 Power on all external devices 5 Power on the computer Look for displayed error codes Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 If yo...

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Page 19: ...ee Starting the Setup Utility program You must use the keyboard when using the Lenovo BIOS Setup Utility menu The keys used to perform various tasks are displayed on the bottom of each screen Using passwords You can use the Lenovo BIOS Setup Utility program to set passwords to prevent unauthorized persons from gaining access to your computer and data See Starting the Setup Utility program The foll...

Page 20: ...following 1 Start the Lenovo BIOS Setup Utility program see Starting the Lenovo BIOS Setup Utility program on page 13 2 From the Security menu select Set Administrator Password and press the Enter key 3 The password dialog box will be displayed Type the current password then press the Enter key 4 Type the new password then press the Enter key Re type the password to confirm the new password If you...

Page 21: ...n Password leave each new password line item blank then press Enter A Setup Notice confirming that changes have been saved will be displayed 4 Return to the Lenovo BIOS Setup Utility program menu and select the Exit option 5 Select Save changes and Exit from the menu Enabling or disabling a device The Devices options is used to enable or disable user access to the following devices USB Functions S...

Page 22: ...r When the Startup Device Menu appears release the F12 key Note If the Startup Device Menu does not display using these steps repeatedly press and release the F12 key rather than keeping it pressed when turning on the computer 3 Use and arrows to select the desired startup device from the Startup Device Menu and press the Enter key to begin Note Selecting a startup device from the Startup Device M...

Page 23: ... program main menu You might have to press the Esc key several times Do one of the following If you want to save the new settings select Save changes and Exit from the menu When the Save reset window shows select the Yes button and then press the Enter key to exit the Lenovo BIOS Setup Utility program If you do not want to save the settings select Discard changes and Exit from the menu When the Re...

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Page 25: ...d disk drive boot error A hard disk drive boot error can be caused by the following Error FRU Action The startup drive is not included in the boot sequence configuration Check the configuration and ensure the startup drive is in the boot sequence No operating system is installed on the boot drive Install an operating system on the boot drive The boot sector on the startup drive is corrupted The dr...

Page 26: ...nd set the option to Enabled The BIOS then ignores the missing keyboard during POST Reboot and Select proper Boot device or Insert Boot Media in selected Boot device The BIOS was unable to find a suitable boot device Make sure the boot drive is properly connected to the computer Make sure you have bootable media in the boot device Undetermined problems 1 Power off the computer 2 Remove or disconne...

Page 27: ...he Safety and Warranty Guide go to the Support Web site at http consumersupport lenovo com Note Use only parts provided by Lenovo General information Pre disassembly instructions Before starting the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug all power and signal cables from the computer 3 Place the system on a flat stab...

Page 28: ...d Refer to Side view of the computer and Rear view of the computer Step 4 Disconnect the defective keyboard cable from the computer and connect the new keyboard cable to the same connector Step 5 The mouse can be replaced using the same method Replacing the adapter Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Step 1 Remove any media disks CD...

Page 29: ...Step 2 Disconnect the adapter cable from the computer 1 then unplug the power cord from electrical outlet 2 Step 3 Connect the new adapter as shown 1 2 Chapter 7 Replacing hardware 23 ...

Page 30: ...m electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right views and Rear view for help with locating the various connectors Step 4 Twist the hand screw ring counter clockwise until the base comes loose to release the stand base from the stand holder 1 S...

Page 31: ... the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right views and Rear view for help with locating the various connectors Step 4 Remove the foot base Refer to Removing the foot base Step 5 Lift up the stand holder then slide out the foot cover as shown Step 6 To reattach the foot cover a Lift up the stand holde...

Page 32: ...ected to the computer Refer to Left and right views and Rear view for help with locating the various connectors Step 4 Remove the stand base Refer to Removing the stand base Step 5 Remove the foot cover Refer to Removing the foot cover Step 6 Push out the latches on both sides of the memory socket to release the memory module 1 and gently pull the memory module upward to remove it from its socket ...

Page 33: ...e drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right views and Rear view for help with locating the various connectors Step ...

Page 34: ... this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the touch screen from scratches or other damage Step 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer Th...

Page 35: ...tep 8 Push a small iron stick paper clip into the small hole on the optical drive cover so that the disk springs out as shown Step 9 Remove the 2 screws that secure the optical drive to the metal bracket 1 Step 10 Use a small flat head screwdriver to press and push out the pins that secure the cover to the disk 2 3 Chapter 7 Replacing hardware 29 ...

Page 36: ...computer screen from scratches or other damage To remove the stand holder Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other c...

Page 37: ...e cover Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right v...

Page 38: ...Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear vi...

Page 39: ...a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the touch control board Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This i...

Page 40: ...et towel or other soft cloth to protect the computer screen from scratches or other damage To replace the EMI cover Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cor...

Page 41: ...or other damage To replace the TV tuner card Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to t...

Page 42: ...et towel or other soft cloth to protect the computer screen from scratches or other damage To replace the WLAN card Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cor...

Page 43: ...computer screen from scratches or other damage To replace the heat sink Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cab...

Page 44: ...lace the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the system fan Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all powe...

Page 45: ...ce the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the speaker system Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all po...

Page 46: ...puter screen from scratches or other damage To replace the front control board Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any ot...

Page 47: ...cedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the front indicator board Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect al...

Page 48: ...oard Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the motherboard Step 1 Remove any media disks CDs DVDs or mem...

Page 49: ...ng the heat sink Step 12 Remove the TV Tuner card Refer to Replacing the TV tuner card Step 13 Remove the WLAN card Refer to Replacing the WLAN card Step 14 Unplug the following cables from connectors on the motherboard Power switch board cable Speaker system cable Front control board cable Converter cable Camera cable System fan power cable Hard disk drive power cable Hard disk drive SATA cable B...

Page 50: ...tches or other damage To remove the middle case Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected t...

Page 51: ...Step 10 Remove the seven screws that secure the middle case to the chassis then lift up the middle case from the left side optical drive side to remove the middle case Chapter 7 Replacing hardware 45 ...

Page 52: ...Step 11 Push the middle case feet outward as shown 46 Lenovo C360 365 All In One ComputerHardware Maintenance Manual ...

Page 53: ...e To replace the camera Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to ...

Page 54: ...g the LED panel Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the LED panel Step 1 Remove any media disks CDs DV...

Page 55: ...module Step 7 Remove the optical drive Refer to Replacing the optical drive Step 8 Remove the stand holder Refer to Removing the stand holder Step 9 Remove the middle cover Refer to Removing the middle cover Step 10 Remove the EMI cover Refer to Removing the EMI cover Step 11 Remove the speaker system Refer to Replacing the speaker system Step 12 Remove the heat sink Refer to Replacing the heat si...

Page 56: ...Step 16 Disconnect the LVDS cable from connector as shown Step 17 Disconnect the touch control cable from connector as shown 50 Lenovo C360 365 All In One ComputerHardware Maintenance Manual ...

Page 57: ...Step 18 Disconnect the converter cable from connector as shown Step 19 Remove the 4 screws that secure the chassis to the front bezel Chapter 7 Replacing hardware 51 ...

Page 58: ...Step 20 Push the pins to release the chassis from the front bezel then lift up the chassis to separate it from the front bezel 52 Lenovo C360 365 All In One ComputerHardware Maintenance Manual ...

Page 59: ...Step 21 Remove the four screws that secure LED panel to the chassis Chapter 7 Replacing hardware 53 ...

Page 60: ...rter board cable a Line up the chassis with new LED panel and then place it into position b Secure the LED panel to the chassis with the four screws c Line up the chassis and new LED panel with the front bezel and then place it into position d Secure the chassis to the front bezel with the four screws e Reattach all the cables Step 24 Reattach the camera heat sink speaker system EMI cover middle c...

Page 61: ... As this computer has an ACPI BIOS system the operating system is allowed to control the power management features of the computer and the settings for Advanced Power Management APM BIOS mode is ignored Not all operating systems support ACPI BIOS mode Automatic Power On features The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn on t...