Appendix A. Lenovo Limited Warranty
108
A warranty period of 3 years on parts and 1 year on labor means that
Lenovo provides warranty service without charge for:
a. parts and labor during the first year of the warranty period (or a longer
period as required by law); and
b. parts only, on an exchange basis, in the second and third years of the
warranty period. Your Service Provider will charge you for any labor
provided in performance of the repair or replacement(s) in the second
and third year of warranty period.
Types of Warranty Service
1
Customer Replaceable Unit (“CRU”) Service
Under CRU Service, your Service Provider will ship CRUs to you for you to
install. Most CRUs are easy to install whereas others may require some
technical skill and tools. CRU information and replacement instructions are
shipped with your product and are available from Lenovo at any time
upon request. You may request that a Service Provider install some CRUs
under one of the other types of warranty service designated for your
product. Installation of external CRUs (such as mice, keyboards, or
monitors) is your responsibility. Lenovo specifies in the materials shipped
with a replacement CRU whether the defective CRU must be returned.
When return is required, 1) return instructions, a prepaid return shipping
label, and a container are included with the replacement CRU, and 2) you
may be charged for the replacement CRU if your Service Provider does not
receive the defective CRU within thirty (30) days of your receipt of the
replacement.
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