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63

Chapter 5. Getting Help and Service

Getting Help on the Web 

 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 

The Lenovo Web site on the World Wide Web has up-to-date information

about Lenovo computers and support. The address for the Lenovo home

page is http://consumersupport.lenovo.com.

You can find support information for your Lenovo IdeaPad™ computer at 

http://consumersupport.lenovo.com. Research this Web site to learn how

to solve problems, find new ways to use your computer, and learn about

options that can make working with your Lenovo computer even easier.

Calling the Customer Support Center 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 

If you have tried to correct the problem yourself and still need help, during

the warranty period, you can get help and information by telephone

through the Customer Support Center. The following services are available

during the warranty period:

ƒ

Problem determination - Trained personnel are available to assist you

with determining if you have a hardware problem and deciding what

action is necessary to fix the problem.

ƒ

Lenovo hardware repair - If the problem is determined to be caused by

Lenovo hardware under warranty, trained service personnel are

available to provide the applicable level of service.

Lenovo IdeaPad U330 UG V1.0_en.book  Page 63  Wednesday, July 2, 2008  4:57 PM

Summary of Contents for 59-015270 - IdeaPad U330 Laptop

Page 1: ...Lenovo IdeaPad U330 UG V1 0 cover_en_1 4 Lenovo IdeaPad U330 User Guide User Guide V1 0 V1 0 ...

Page 2: ...ucts and or services are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to the GSA ADP Schedule contract with Lenovo if any or the standard terms of this commercial license or if the agency is unable to accept this Program under these terms then we provide this Program under the provisions set forth in Commercial Computer Software Restricted Rights at FA...

Page 3: ...s of the following machine types if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR 4 0 program requirements for computers 20001 2267 By using ENERGY STAR compliant products and taking advantage of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial sav...

Page 4: ... botton on your keyboard For more information about these settings refer to your Windows Help and Support information system Table 1 ENERGY STAR power management features by operating system Windows XP Windows Vista Turn off monitor After 10 minutes Turn off hard disks After 30 minutes System standby After 20 minutes System hibernates After 2 hours Power plan Balanced Turn off the display After 10...

Page 5: ...g hard disk capacity Hard disk manufacturers use a radix of 1000 i e 1G 1 000MB 1MB 1 000KB 1KB 1 000 bytes However when identifying hard disk capacity operating systems use a radix of 1024 i e 1GB 1 024MB 1MB 1 024KB 1KB 1 024 bytes The standard adopted by your computer is that of the hard disk manufacturers Since the standards adopted by the hard disk manufacturer and operating system are differ...

Page 6: ... System program files The size of the reserved space for this partition varies according to the model operating system and software of the computer For the sake of safety this partition is not evident which is commonly referred to as a hidden partition In addition after the hard disk is partitioned or formatted the system will assign a certain amount of hard disk space for the system files For the...

Page 7: ...ce Drivers 35 Using battery and AC adapter 36 Chapter 3 Using external devices 40 Connecting a Universal Serial Bus USB device 40 Connecting an IEEE 1394 device 41 Connecting a PC card device 42 Connecting an external display 44 Connecting a headphone and audio device 46 Connecting an external microphone 48 Connecting a Bluetooth device 49 Chapter 4 Troubleshooting 50 Frequently Asked Questions 50...

Page 8: ... Appendix B Customer Replaceable Units CRUs 112 Appendix C Specifications 113 Specifications 113 Appendix D Notices 114 Notices 114 Wireless related information 117 Electronic Emissions Notices 120 WEEE and Recycling Statements 126 EU WEEE Statements 127 Japan Recycling Statements 128 Notice for Users in the U S A 130 Notice on Deleting Data from Your Hard Disk 130 Trademarks 132 Index 133 Lenovo ...

Page 9: ...Contents iii Lenovo IdeaPad U330 UG V1 0_en book Page iii Wednesday July 2 2008 4 57 PM ...

Page 10: ...1 Chapter 1 Getting to Know Your Computer Top View The illustrations in this manual may differ from the actual product Lenovo IdeaPad U330 UG V1 0_en book Page 1 Wednesday July 2 2008 4 57 PM ...

Page 11: ...lt in microphone can be used for video conferencing voice narration or simple audio recordings Computer display LCD color display Speakers Built in stereo speakers System status indicators The system status indicators show the current status of your computer Touch inductive panel 17 OneKey Rescue System button 19 Power button Use the Power button to turn on the computer Lenovo IdeaPad U330 UG V1 0...

Page 12: ...3 Chapter 1 Getting to Know Your Computer Left side View Lenovo IdeaPad U330 UG V1 0_en book Page 3 Wednesday July 2 2008 4 57 PM ...

Page 13: ...haust from the computer Important Make sure that paper books clothing cables or other objects do not block any of the fan louvers or else overheating of the computer may occur VGA port 44 LAN port 23 HDMI connector 45 Lenovo IdeaPad U330 UG V1 0_en book Page 4 Wednesday July 2 2008 4 57 PM ...

Page 14: ...5 Chapter 1 Getting to Know Your Computer Right side View Lenovo IdeaPad U330 UG V1 0_en book Page 5 Wednesday July 2 2008 4 57 PM ...

Page 15: ...nd charge the battery pack Note To prevent damage to the computer and battery pack use the supplied AC adapter only Security keyhole Your computer comes with a security keyhole You can purchase a security cable and lock to fit this keyhole Note Before purchasing any security product verify that it is compatible with this type of security keyhole Lenovo IdeaPad U330 UG V1 0_en book Page 6 Wednesday...

Page 16: ...7 Chapter 1 Getting to Know Your Computer Front View Lenovo IdeaPad U330 UG V1 0_en book Page 7 Wednesday July 2 2008 4 57 PM ...

Page 17: ...ow the current status of your computer Multi media reader slot 21 Headphone jack S PDIF external 46 Microphone jack external 48 Wireless device switch Use this switch to simultaneously turn on or turn off Wireless LAN and Bluetooth devices Lenovo IdeaPad U330 UG V1 0_en book Page 8 Wednesday July 2 2008 4 57 PM ...

Page 18: ...9 Chapter 1 Getting to Know Your Computer Bottom View Lenovo IdeaPad U330 UG V1 0_en book Page 9 Wednesday July 2 2008 4 57 PM ...

Page 19: ...cally secures the battery in place To remove the battery hold this latch in the unlocked position Hard Disk Drive The Hard Disk Drive are secured in a compartment Important Do not disassemble or replace the hard disk drive by yourself If you do need to ask a Lenovo authorized service center or dealer to disassemble or replace it Central Processing Unit CPU Memory RAM Wireless LAN Card compartment ...

Page 20: ...is installed Note 1 Only purchase expansion modules from authorized retailers of this computer to ensure maximum compatibility and reliability 2 If you only insert one memory in the compartment plug it into the slot near the mainboard Wireless LAN Card compartment The Lenovo wireless network card are secured in a compartment Important Do not disassemble or replace the network card by yourself If y...

Page 21: ...owing Click Start and select Sleep from the Start menu Press Fn F1 Warning Wait until the power indicator light starts blinking indicating that the computer is in sleep before you move your computer Moving your computer while the hard disk is spinning can damage the hard disk causing loss of data To wake the computer do one of the following Press the power button Shutting Down Your computer If you...

Page 22: ...lide your fingertip over the pad in the direction in which you want the cursor to move The functions of the left and right click buttons correspond to those of the left and right mouse buttons on a conventional mouse Figer Sliding on area lets you drag to scroll quickly up down in the active window Lenovo IdeaPad U330 UG V1 0_en book Page 13 Wednesday July 2 2008 4 57 PM ...

Page 23: ...eyboard Your computer has a numeric keypad and function keys incorporated in the standard keyboard Numeric Keypad The keyboard has keys that when enabled work as a 10 key numeric keypad To enable or disable the numeric keypad press Fn Insert NmLk The illustrations in this manual may differ from the actual product Lenovo IdeaPad U330 UG V1 0_en book Page 14 Wednesday July 2 2008 4 57 PM ...

Page 24: ...mbinations Through the use of the function keys you can change operational features instantly To use this function press and hold the Fn key then press one of the function keys Lenovo IdeaPad U330 UG V1 0_en book Page 15 Wednesday July 2 2008 4 57 PM ...

Page 25: ...able the built in wireless device feature Fn F8 Enable disable the touch pad Fn F9 Play pause Media Player playback Fn F10 Stop Media Player playback Fn F11 Skip to the previous track Fn F12 Skip to the next track Fn Insert NmLk Enable disable the Numeric keypad Fn Delete ScrLk Enable disable Scroll Lock Fn PrtSc SysRq System request Fn up down arrow Increase decrease display brightness Fn right l...

Page 26: ...ng Your Computer Special keys and buttons Your computer has several special keys and buttons Touch inductive panel and multi media buttons 0 1 0 Lenovo IdeaPad U330 UG V1 0_en book Page 17 Wednesday July 2 2008 4 57 PM ...

Page 27: ...ttons Play Pause Stop Previous track Next track Equalizer buttons Jazz Pop Dance Classical Normal Multi media buttons Switch between Multi media control buttons and Equalizer buttons Change volume Press the to switch between Multi media control buttons and Equalizer buttons 0 1 0 1 0 Lenovo IdeaPad U330 UG V1 0_en book Page 18 Wednesday July 2 2008 4 57 PM ...

Page 28: ...please ensure that your computer is not connected with other peripherals such as USB storage device etc otherwise the system may not operate properly For details see OneKey Rescue System User Guide Note When your computer is running Windows Vista and if you have the OneKey Recovery application installed you can start the application by pressing the OneKey Rescue System button Lenovo IdeaPad U330 U...

Page 29: ...edia Player or Windows Media Center and so on For convenient CDs DVDs playing see Touch inductive panel and multi media buttons on page 17 Copying files to CDs DVDs You can copy files to your CDs DVDs with Power2Go a software for burning data music videos and photos onto CDs and DVDs For instructions on Power2Go see the help file on your software Lenovo IdeaPad U330 UG V1 0_en book Page 20 Wednesd...

Page 30: ...nsert a memory card such as an SD Card a MultiMediaCard a Memory Stick an xD Picture Card or a Memory Stick Pro Note Only use the memory card listed above for more information about the usage read the instructions shipped with the memory card Lenovo IdeaPad U330 UG V1 0_en book Page 21 Wednesday July 2 2008 4 57 PM ...

Page 31: ...emote control with Windows Media Center for convenient media enjoyment For details of the remote control operation see the instructions supplied with it Using the Integrated Camera With the built in camera you can take photos or movies and use with various applications such as EasyCapture MSN or Yahoo Messenger and so on Note If you use Windows Vista you need to install a separate third party dedi...

Page 32: ...nection or local area network LAN and wireless LAN for wireless connection Using LAN port The LAN port supports a standard RJ 45 connector and allows you to connect the computer to an Ethernet connection and local area network LAN Lenovo IdeaPad U330 UG V1 0_en book Page 23 Wednesday July 2 2008 4 57 PM ...

Page 33: ...se a short circuit of the computer might occur Using wireless LAN An isotropic antenna system is built into the display for optimal reception enabling wireless communication wherever you are To enable wireless communications do the following 1 Slide the Wireless device switch latch to the right 2 Press Fn F5 Lenovo IdeaPad U330 UG V1 0_en book Page 24 Wednesday July 2 2008 4 57 PM ...

Page 34: ...he keyhole of the computer then secure the chain on the lock to a stationary object Refer to the instructions shipped with the security lock Refer to the Right side View on page 5 for the location of the security keyhole Note You are responsible for evaluating selecting and implementing the locking devices and security features Lenovo makes no comments judgements or warranties about the function q...

Page 35: ...key features of your face and creates a digital map that becomes the system s password Note The face registration and verification works best in the environment with steady and even light For more instructions on VeriFace see the help file on your software Lenovo IdeaPad U330 UG V1 0_en book Page 26 Wednesday July 2 2008 4 57 PM ...

Page 36: ...k drive HDD password When the Supervisor password is set only the Supervisor password entitles you full control of the computer Supervisor password With a Supervisor password you can get full control of the computer It also can be used as a power on password if Password on boot is set to Enabled Also when you enter the InsydeH20 Setup Utility with a Supervisor password you are entitled to set all ...

Page 37: ...rd to resume operation If an HDD password is assigned to any hard disk drive the hard disk drive is unlocked automatically when you resume operation To set a Supervisor Password Only a system administrator will be able to perform this procedure 1 Turn on your computer Press F2 while the initial screen is displayed The InsydeH20 Setup Utility screen opens 2 Select Security using the cursor directio...

Page 38: ...or password which can be from two to eight alphanumeric characters in any combination Select Enter Current Password and type in the correct password Then press Enter key once to move to Enter New Password field type a new supervisor password in 3 Press the Enter key once to move to the Confirm New Password field Retype the password you just entered to verify it 4 Commit your password to memory and...

Page 39: ...et User Password and press the Enter key The Set User Password window opens 4 Choose your user password which can be from two to eight alphanumeric characters in any combination Type it in the Enter New Password field 5 Press the Enter key once to move to the Confirm New Password field Retype the password you just entered to verify it 6 Commit your password to memory and press the Enter key 7 Pres...

Page 40: ...move to the Enter New Password field type a new user password in 3 Press the Enter key once to move to the Confirm New Password field Retype the password you just entered to verify it 4 Commit your password to memory and press the Enter key To remove the password do the following 1 Select Set User Password and press the Enter key 2 Type correct user password in Enter Current Password and press Ent...

Page 41: ...puter Press F2 while the initial screen is displayed The InsydeH20 Setup Utility screen opens 2 Select Security using the cursor directional keys 3 Select Set Hard Disk User Password and press the Enter key The Set Hard Disk User Password screen opens 4 Choose your Hard Disk User Password which can be from two to eight alphanumeric characters in any combination Type it in the Enter New Password fi...

Page 42: ...xt time you turn on your computer you will have to enter the HDD user or master password to get access to your operating system Changing or Removing the HDD Passwords To change or remove the HDD password do as follows To change the HDD user password select Set Hard Disk User Password and type correct HDD user password in the Enter Current Password field and press Enter key to move to the Enter New...

Page 43: ...the Enter Current Password field and press Enter key to move to the Enter New Password field and type a new HDD master password in and retype it in the Confirm New Password field To remove the HDD master password select Set Hard Disk Master Password and type correct HDD master password in the Enter Current Password field and press the Enter key thrice Lenovo IdeaPad U330 UG V1 0_en book Page 34 We...

Page 44: ...h component in your computer Lenovo provides all drivers that you need in your hard disk Notes Most installations require a reboot to update the driver otherwise the system s stability and audio or video effect may be compromised or you even have to reinstall the operating system Lenovo IdeaPad U330 UG V1 0_en book Page 35 Wednesday July 2 2008 4 57 PM ...

Page 45: ... work wherever you go With your computer batteries you will be able to work longer without being tied to an electrical outlet Note The operating system may run slower when using the battery mode Checking Battery Status You can determine the percentage of battery power remaining by using Windows Power options The rate at which you use battery power determines how long you can use the battery of you...

Page 46: ...ck that converts AC power for use with the computer 2 The power cord that plugs into the AC outlet and into the transformer pack Attention Using an improper power cord could cause severe damage to your computer To use the AC adapter do the following Be sure to take these steps in the order in which they are given here 1 Connect the power cord to the transformer pack 2 Plug the power cord into an e...

Page 47: ... charge the battery make sure that its temperature is at least 10 degrees Celsius 50 degrees Fahrenheit Charging the Battery When you check the battery status and find that the battery is low you need to charge the battery or replace it with a charged battery If an AC outlet is convenient first connect the power cord to the transformer pack second plug the power cord into an electrical outlet and ...

Page 48: ...on The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose the battery pack to water or rain Do not attempt to disassemble the battery pack Do not short circuit the battery pack Keep the battery pack away from children Danger Do not put the battery pack i...

Page 49: ...fter the computer is shut down to disconnect external devices Connecting a Universal Serial Bus USB device Your computer comes with two Universal Serial Bus compatible with USB 2 0 or USB 1 1 devices such as a keyboard mouse camera hard disk drive printer and scanner USB allows devices to be connected and disconnected without rebooting the computer hot swapping and allows specific classes of hardw...

Page 50: ...cause the device unable to be recognized and used or system shut down Connecting an IEEE 1394 device Your computer comes with one IEEE 1394 connector used for connecting devices that are compatible with the IEEE 1394 interface such as digital video cameras and external hard disk drives Lenovo IdeaPad U330 UG V1 0_en book Page 41 Wednesday July 2 2008 4 57 PM ...

Page 51: ... a PC card device Your computer comes with PCI Express card new card slot used for connecting PC card devices that are compatible with the PCI Express card new card interface Lenovo IdeaPad U330 UG V1 0_en book Page 42 Wednesday July 2 2008 4 57 PM ...

Page 52: ... card with the front label facing upward Slide until it clicks into place Removing a PCI Express card 1 Push the PCI Express card until you hear a click 2 Gently pull the PCI Express card out of the PCI Express card slot Lenovo IdeaPad U330 UG V1 0_en book Page 43 Wednesday July 2 2008 4 57 PM ...

Page 53: ...r such as VGA monitor and DVI monitor Connecting a VGA monitor You can connect a VGA monitor by using a VGA port To connect a VGA monitor plug the display cable to VGA port on your computer To shift to other connected display devices press Fn F3 Lenovo IdeaPad U330 UG V1 0_en book Page 44 Wednesday July 2 2008 4 57 PM ...

Page 54: ...ter To shift to other connected display devices press Fn F3 To set your HDMI audio do the following 1 Right click the Sound icon at the bottom right corner of the task bar and select Playback Devices from the popup menu 2 When all players are turned off select Digital Output Device HDMI and click Set Default button 3 Click the OK button to save the settings Lenovo IdeaPad U330 UG V1 0_en book Page...

Page 55: ...graphics card otherwise the connector can not be used properly Connecting a headphone and audio device Your computer comes with one headphone jack S PDIF used for connecting headphones speakers and audio devices that are compatible with the S PDIF interface Lenovo IdeaPad U330 UG V1 0_en book Page 46 Wednesday July 2 2008 4 57 PM ...

Page 56: ...riod of time at high volume can be dangerous if the output of the headphones or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earpho...

Page 57: ...ternal devices 48 Connecting an external microphone Your computer comes with one external microphone jack used for connecting external microphone Lenovo IdeaPad U330 UG V1 0_en book Page 48 Wednesday July 2 2008 4 57 PM ...

Page 58: ... and cell phones Enabling Bluetooth communications 1 Slide the Wireless device switch latch to the right 2 Press Fn F5 Note When you do not need to use the Bluetooth function turn it off to save battery power For details on connecting a Bluetooth device please refer to Bluetooth device s manual Lenovo IdeaPad U330 UG V1 0_en book Page 49 Wednesday July 2 2008 4 57 PM ...

Page 59: ... See Chapter 6 Safety Use and Care Information on page 67 of this guide More tips can be found in Chapter 1 and 2 What are the main hardware features of my new computer More information can be found in Chapter 1 and 2 Where can I find the detailed specifications for my computer See http consumersupport lenovo com I need to upgrade a device or I need to replace one of the following the hard disk dr...

Page 60: ...ter See Chapter 5 Getting Help and Service on page 62 of this Guide For the phone numbers of the Customer Support Center nearest to you See Lenovo Warranty Service Telephone Numbers on page 110 Where can I find warranty information For the warranty applicable to your computer including the warranty period and type of warranty service see Appendix A Lenovo Limited Warranty on page 99 Lenovo IdeaPad...

Page 61: ...in If you are using an external monitor See Computer Screen Problems on page 56 If a user password is set enter the correct password and press Enter If the user password prompt does not appear the brightness level might be set to minimum brightness Adjust the brightness level by pressing Fn If the screen still remains blank make sure that The battery is installed correctly The AC adapter is connec...

Page 62: ...your hard disk to the original factory contents using OneKey Recovery If you still see only the cursor on the screen have the computer serviced My screen goes blank while the computer is on Your screen saver or power management may be enabled Do one of the following to exit from the screen saver or to resume from sleep or hibernation mode Touch the touch pad Press any key Press the power button Le...

Page 63: ...equired and a fee will be charged for parts and service If you forget your supervisor password Lenovo authorized servicer cannot reset your password You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service Keyboard Problems A number appears when you enter...

Page 64: ...cceptable range See Specifications on page 113 If the battery is charged and the temperature is within range have the computer serviced The critical low battery error message appears and the computer immediately turns off The battery power is getting low Connect the AC adapter to the computer or replace the battery with a fully charged one The computer does not return from sleep mode or the sleep ...

Page 65: ... the computer Unsaved data may be lost To reset the computer press and hold the Power button for 4 seconds or more If the computer is still not reset remove the AC adapter and the battery Computer Screen Problems The screen is blank Do the following If you are using the AC adapter or using the battery and the battery status indicator is on is blue press Fn to make the screen brighter If the Power ...

Page 66: ...button 4 Click the Adapter tab 5 Make sure that the correct device driver name is shown in the adapter information window Note The device driver name depends on the video chip that has been installed on your computer 6 Click the Properties button If you are prompted for an administrator password or confirmation enter the password or provide confirmation Check the Device status box and make sure th...

Page 67: ...y contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time A message Unable to create overlay window appears when you try to start DVD playback or You get poor or no playback while running video playback DVD playback or game applications Do either of the following If you are using 32 bit color mode change the color dept...

Page 68: ... battery cannot be fully charged by the power off method in the standard charge time for your computer For details See Checking Battery Status in Chapter 2 Your computer shuts down before the battery status indicator shows empty or Your computer operates after the battery status indicator shows empty Discharge and recharge the battery The operating time for a fully charged battery is short For det...

Page 69: ...the Battery in Chapter 2 A Hard Disk Drive Problem The hard disk drive does not work In the Boot menu in InsydeH20 Setup Utility make sure that the hard disk drive is included in the Boot Sequence correctly A Startup Problem The Microsoft Windows operating system does not start Use the OneKey Recovery to help solve or identify your problem For details about OneKey Recovery see OneKey Rescue System...

Page 70: ... timer when you are working on the network The computer does not start from a device you want See the Boot menu of the InsydeH20 Setup Utility Make sure that the startup sequence in the InsydeH20 Setup Utility is set so that the computer starts from the device you want Also make sure that the device from which the computer starts is enabled In the Boot menu in the InsydeH20 Setup Utility make sure...

Page 71: ...m with your computer and whom to call for service should it be necessary Microsoft Service Packs are the latest software source for Windows product updates They are available by means of a Web download connection charges may apply or from a disc For more specific information and links go to the Microsoft Web site at http www microsoft com Lenovo offers Up and Running technical assistance with inst...

Page 72: ...er Calling the Customer Support Center If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period Problem determination Trained personnel are available to assist you with determining if you have a hardware problem an...

Page 73: ...ation and maintenance of application programs To determine if your Lenovo hardware product is under warranty and when the warranty expires go to http consumersupport lenovo com and click Warranty then follow the instructions on the screen Refer to your Lenovo hardware warranty for a full explanation of Lenovo warranty terms Be sure to retain your proof of purchase to obtain warranty service If pos...

Page 74: ...port Center location are located in Appendix A Lenovo Limited Warranty on page 99 Note Telephone numbers are subject to change without notice For the latest list of Customer Support Center telephone numbers and hours of operation visit the Support Web site at http consumersupport lenovo com If the number for your country or region is not listed contact your Lenovo reseller or Lenovo marketing repr...

Page 75: ...ervice Service methods and procedures vary by country and some services might not be available in all countries Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the...

Page 76: ...follow the instructions included with your product observe all warnings on the product and in the operating instructions and review the information included in this document carefully By carefully following the information contained in this document and provided with your product you can help protect yourself from hazards and create a safer computer work environment Note This information includes ...

Page 77: ...self Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers see http consumersupport lenovo com Frequently inspect your computer and its components for damage or wear or signs of danger If you have any question about the condition of a component do not use the product Contact the Customer Support Center or the product manufacturer for instructions ...

Page 78: ...wer adapter has been exposed to water The product has been dropped or damaged in any way The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for further instructions or until you ge...

Page 79: ...mers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with an ac power cord always make sure that the power is turned off and that the product is unplugged from any power source ...

Page 80: ...ended for use with this product only They should never be used with any other product The power cords shall be safety approved For Germany it shall be H03VV F 3G 0 75 mm2 or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This ca...

Page 81: ...a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input or anywhere on the power adapter Do no...

Page 82: ...tlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable vol...

Page 83: ... about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrica...

Page 84: ...ctly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following s...

Page 85: ... Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends on the amount of system activity and the battery charge level Extended c...

Page 86: ...to warm your body Extended contact with your body even through clothing may cause a skin burn For your safety always follow these basic precautions with your computer Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for comp...

Page 87: ...his situation and to reduce the risk of damage to your computer do the following Always store CD DVD discs in their original packaging Always store CD DVD discs out of direct sunlight and away from direct heat sources Remove CD DVD discs from the computer when not in use Do not bend or flex CD DVD discs or force them into the computer or their packaging Check CD DVD discs for cracks before each us...

Page 88: ...rounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords battery pack and all the cables before you open the device covers unless instructed otherwi...

Page 89: ...ets 5 Turn devices ON To disconnect 1 Turn everything OFF 2 First remove power cords from outlets 3 Remove signal cables from connectors 4 Remove all cables from devices The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to your computer The power cord may be reconnected to the wall outlet or receptacle only after all othe...

Page 90: ... DVD drives are also sold separately as options CD and DVD drives are laser products The drive s classification label shown below is on the surface of the drive CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 KLASS 1 LASER APPARAT Example of the label Lenovo IdeaPad U330 UG V1 0_en book Page 81 Wednesday July 2 2008 4 57 PM ...

Page 91: ...orage drive ensures that there is no exposure to laser radiation above a Class 1 level during normal operation user maintenance or servicing When a CD or DVD drive is installed note the following handling instructions Danger Use of controls adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Do not remove the drive covers Removing...

Page 92: ...andling or dropping the computer can cause the LCD to break If the LCD breaks and the internal liquid crystal material contacts the eyes mouth or clothing take the following actions immediately In case contact to the eyes or mouth rinse with large amount of running water for more than 15 minutes If any symptoms are present after washing get medical care In case contact to the skin or clothing wipe...

Page 93: ...stem activity and battery charge level Extended contact with your body even through clothing could cause discomfort or eventually a skin burn When the AC adapter is connected to an electrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the AC adapter to warm your body Extended contact with your body even through...

Page 94: ... time to air containing negative ions it may become electrostatically charged Such a charge may be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to it Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a comp...

Page 95: ... touch exposed circuitry Prevent others from touching components When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body Whenever possible remove the static sensitive part from the st...

Page 96: ...ur computer is in sleep or hibernation mode or turned off before moving it This will prevent damage to the hard disk drive and data loss When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display Use a quality carrying case that provides adequate cushion and protection Do not pack your computer in a tightly packed suitcase or bag For outdoor use Ba...

Page 97: ...uctions shipped with your hardware and apply pressure only where needed on the device Data Safety Do not delete unknown files or change the name of files or directories that were not created by you otherwise your computer software might fail to work Be aware that accessing network resources can leave your computer vulnerable to computer viruses hackers spyware and other malicious activities that m...

Page 98: ... which kind of phone line you are using contact your telephone company Your computer might have both an Ethernet connector and a modem connector If so be sure to connect your communication cable to the correct one so your connector is not damaged Register your Lenovo products with Lenovo refer to the Web page http consumersupport lenovo com This can help authorities return your computer to you if ...

Page 99: ...erring data to or from a Flash Media Card such as an SD card do not put your computer in sleep or hibernation mode before the data transfer is complete To do so might cause damage to your data Cleaning the Cover of Your Computer Occasionally clean your computer as follows 1 Prepare a mixture of a gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as aci...

Page 100: ...omputer Cleaning Your Computer Keyboard 1 Absorb some isopropyl rubbing alcohol on a soft dust free cloth 2 Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth may hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys 3 Allow to dry 4 To remove any crumbs and dust from beneath the keys you ...

Page 101: ... that does not contain impurities 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it Accessibility and Comfort As your computer enables you to work in so many places it is important that you remain attentive to good posture good lighting and proper seating By keeping these considerations ...

Page 102: ...s of your computer Keeping in mind such basics as good lighting and proper seating for example can help you improve your performance and achieve greater comfort Note This example shows someone in a conventional setting Even if you work in a casual less conventional setting many of the tips in this section still apply Develop good habits and they will serve you well Lenovo IdeaPad U330 UG V1 0_en b...

Page 103: ... the display screen clean and set the brightness to levels that enable you to see the screen clearly Press Fn up down arrow to adjust display brightness Head Position Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your desired posture Arm and Hand Posi...

Page 104: ...r s visual display screen is designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Maintenance An important part of owning your com...

Page 105: ... the hard disk drive 5 Click the OK button to close the properties window 2 Empty your recycle bin on a regular basis 3 Use Diskeeper Lite or the Microsoft Disk Defragmenter on your hard disk drive on a regular basis to improve data seek and read time To start the Disk Defragmenter click Start All Programs Accessories System Tools Disk Defragmenter To free up disk space uninstall unused applicatio...

Page 106: ...e with current drivers and revisions Keep up to date on device drivers on other non Lenovo hardware You might want to read the device driver information release notes prior to updating for compatibility or known issues Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resolved them If you ever need to run a recover...

Page 107: ... is helpful to have the error screen on or the message written down Device drivers are programs that contain instructions for the operating system about how to operate or drive a certain piece of hardware Each hardware component on your computer has its own specific driver If you add a new component the operating system needs to be instructed on how to operate that piece of hardware After you inst...

Page 108: ...hat apply to your product are designated below under the section titled Warranty Information THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED...

Page 109: ... What Your Service Provider Will Do to Correct Problems When you contact a Service Provider you must follow the problem determination and resolution procedures specified Your Service Provider will attempt to diagnose and resolve your problem over the telephone or through remote assistance Your Service Provider may direct you to download and install designated software updates Some problems can be ...

Page 110: ...involves the exchange of a product or part the item your Service Provider replaces becomes Lenovo s property and the replacement becomes yours All removed items must be genuine and unaltered The replacement may not be new but will be in good working order and at least functionally equivalent to the item replaced The replacement assumes the warranty status of the replaced item Before your Service P...

Page 111: ...d not delete you are in compliance with all applicable laws Use of Personal Information If you obtain service under this warranty Lenovo will store use and process information about your warranty issue and your contact information including name phone numbers address and e mail address Lenovo will use this information to perform service under this warranty and to improve our business relationship ...

Page 112: ... integrate into the Lenovo product at your request any technical or other support such as assistance with how to questions and those regarding product set up and installation This warranty is voided by removal or alteration of identification labels on the product or its parts Limitation of Liability Lenovo is responsible for loss of or damage to your product only while it is 1 in your Service Prov...

Page 113: ...y including death and damage to real property and tangible personal property for which Lenovo is required by law to be liable This limit also applies to Lenovo s suppliers resellers and your Service Provider It is the maximum for which Lenovo its suppliers resellers and your Service Provider are collectively responsible UNDER NO CIRCUMSTANCES IS LENOVO ITS SUPPLIERS RESELLERS OR SERVICE PROVIDERS ...

Page 114: ...ordance with the laws of India then in effect The arbitration award shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law All arbitration proceedings shall be conducted including all documents presented in such proceedings in the English language and the English language version of this warranty prevails over...

Page 115: ...ip Road Greenock Scotland PA16 9WX Service under this warranty for Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which the product has been announced and made available by Lenovo This Lenovo Limited Warranty is available in other languages at consumersupport lenovo com Lenovo IdeaPad U330 UG V1 0_en book Page 106 Wednesday July 2 2008 4 57 PM ...

Page 116: ...or Machine Type Country or Region of Purchase Warranty Period Type of Warranty Service Notebook 20001 2267 Taiwan Parts and Labor 1 year Battery pack 1 year 3 4 India China Hong Kong S A R China Macau S A R 1 4 United States of America Canada 1 3 Indonesia Malaysia Singapore Thailand Philippines Vietnam South Africa Australia New Zealand France 1 3 or 4 Russia Ukraine the Republic of Kazakhstan Pa...

Page 117: ...reas others may require some technical skill and tools CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request You may request that a Service Provider install some CRUs under one of the other types of warranty service designated for your product Installation of external CRUs such as mice keyboards or monitors is your respons...

Page 118: ...k up your product and deliver it to the designated service center Following its repair or exchange the service center will arrange the return delivery of the product to you 4 Customer Carry In or Mail In Service Under Customer Carry In or Mail In Service your product will be repaired or exchanged at a designated service center with delivery or shipping arranged by you You are responsible to delive...

Page 119: ...tact Lenovo or your reseller in your country Singapore 800 6012 047 Malaysia 1800 18 2388 Thailand 1800 06 0087 Indonesia 001 803 0601 2003 Philippines 1800 111 00724 Vietnam 1800 1528 India Toll free 1800 113324 Alternate No 011 26388288 SMS 9900173324 P R China 400 810 8888 Hong Kong 852 2516 3919 Taiwan 886 0800 000 702 Macau 0800 689 United States 1 877 453 6686 Canada 1 877 453 6686 France 08...

Page 120: ...ne 38 044 458 38 70 the Republic of Kazakhstan 7 727 2971150 7 727 2971160 Turkey 0811 288 0012 6275 Additionally you can find support information and updates including service phone numbers for unlisted countries on the Lenovo Web site located at http consumersupport lenovo com Lenovo IdeaPad U330 UG V1 0_en book Page 111 Wednesday July 2 2008 4 57 PM ...

Page 121: ...hese types of CRUs include the AC adapter and power cord External CRUs with latches These CRUs include a latch to help you remove and replace the part Examples of these types of CRUs include the notebook main battery an optical drive a hard disk drive and an extended battery Your computer contains the following types of internal CRUs Internal CRUs located behind an access panel These CRUs are isol...

Page 122: ...o 95 F Storage 20 to 60 C 4 to 140 F Note When you charge the battery pack its temperature must be at least 10 C 50 F Relative humidity Operating with no optical disc in the drive 8 to 95 Operating with an optical disc in the drive 8 to 80 Power source AC adapter Input rating of the AC adapter 90 265 V ac 50 to 60 Hz 90 W Battery pack Lithium ion Li Ion battery pack Nominal voltage 11 1 V dc Capac...

Page 123: ...ther product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES T...

Page 124: ...ocument was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner s...

Page 125: ...trol Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Television output notice The following notice applies to models that have the factory installed television output feature This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protecti...

Page 126: ...nd approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity WiFi certification as defined by the Wi Fi Alliance Bluetooth Daughter Card is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 2 0 EDR as defined by the Bluetooth SIG Following profiles are supported by Bluetooth Daughter Card Generic Access Service Discov...

Page 127: ...Card operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes the integrated wireless cards are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature I...

Page 128: ... perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization e g airport or hospital you are encouraged to ask for authorization to use Wireless LAN PCI Express Mini Card or Bluetooth Daughter Card prior to turning on the computer Lenovo IdeaPad U330 UG V1 0_en book Page 119 Wednesday July 2 2008 4 57 PM ...

Page 129: ...n a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into a...

Page 130: ...2 this device must accept any interference received including interference that may cause undesired operation Responsible party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27650 U S A Telephone 919 294 5900 Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 Avis de conformité à la réglementation d ...

Page 131: ...en auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmi...

Page 132: ...36 EWG für Geräte der Klasse B Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG Konformitätszeichen CE zu führen Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klas...

Page 133: ...t has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices Properly shielded and grounded cables and connectors must be used in order to reduce the...

Page 134: ...ement for Power line Harmonics A statement of compliance to the IEC 61000 3 2 harmonics standard is required for all products connecting to the power mains and rated less than 20A per phase Korea Class B Lenovo IdeaPad U330 UG V1 0_en book Page 125 Wednesday July 2 2008 4 57 PM ...

Page 135: ...cycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on product recycling offerings can be found on Lenovo s Internet site at http www pc ibm com ww lenovo about environment Lenovo IdeaPad U330 UG V1 0_en book Page 126 Wednesday July 2 2008 4 57 PM ...

Page 136: ...rious products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive Users of electrical and electronic equipment EEE with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle recovery of WEEE and minimize ...

Page 137: ...ources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at www ibm com jp pc service recycle pcrecycle http www ibm com jp pc service recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used c...

Page 138: ... hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at www ibm com jp pc environment recycle battery http www ibm com jp pc environment recycle battery If you use a Lenovo notebook compu...

Page 139: ...device called the hard disk Before you dispose of sell or hand over your computer you need to delete that data Handing your computer over to someone else without deleting the loaded software such as operating systems and application software may even violate License Agreements You are advised to check the terms and conditions of those Agreements Deleting the data from the hard disk is not easy The...

Page 140: ...very There is a risk that people of bad faith may read and misuse the critical data on hard disks for unexpected purposes To prevent the leakage of data it becomes very important that you take responsibility for deleting all the data from the hard disk when you dispose of sell or hand over your computer You can destroy the data physically by smashing the hard disk with a hammer or magnetically by ...

Page 141: ...her countries Microsoft Windows Windows Vista and MSN are trademarks of Microsoft Corporation in the United States other countries or both Other company product or service names may be trademarks or service marks of others All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders In this manual and marks are not specified Lenovo IdeaPad U330...

Page 142: ...er Display 92 Computer Keyboard 91 Customer Replaceable Unit CRU parts list 112 Customer Support Center 63 D Display Cleaning 92 Drivers 35 F FCC Statement 120 Frequently Asked Questions 50 Function key combinations 15 H Hard Disk Drive 10 Problems 60 HDMI connector 4 45 Headphone jack S PDIF 8 46 Help Customer Support Center 63 Help and Service 62 Lenovo IdeaPad U330 UG V1 0_en book Page 133 Wedn...

Page 143: ...i media buttons 18 Multi media Reader Slot 8 22 N Notice Electronic Emissions 120 EU Environmental 124 for US Users 130 Numeric Keypad 14 O OneKey Rescue System button 19 Optical drive 20 P Password Problems 54 Using 27 PCI Express card new card slot 42 Power button 2 Problems Battery 59 Computer Screen 56 Display 52 Hard Disk Drive 60 Lenovo IdeaPad U330 UG V1 0_en book Page 134 Wednesday July 2 ...

Page 144: ...dling 88 System status indicators 2 T Touch inductive panel 2 17 18 Touch pad 13 Trademarks 132 Troubleshooting 52 U USB port 40 V VeriFace 26 VGA port 4 44 Volume button 16 W Warranty Information 99 Web Help 63 Wireless LAN Antennas 2 Connecting 24 Interoperability 117 Switches 8 16 Usage Environment 118 Lenovo IdeaPad U330 UG V1 0_en book Page 135 Wednesday July 2 2008 4 57 PM ...

Page 145: ... THE STORE For technical assistance contact a Lenovo support specialist 24 hours a day by calling toll free 1 877 4 LENOVO 1 877 453 6686 Additionally you can find support information and updates on the Lenovo Web site located at http consumersupport lenovo com Only for the users from the United States ...

Page 146: ...New World New Thinking TM www lenovo com Lenovo China 2007 P N 147001830 ...

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