Lenovo 6521-HD1, User Manual

A-

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3

Appendix

A.

Service

and

Support

The

following

information

describes

the

technical

support

that

is

available

for

your

product,

during

the

warranty

period

or

throughout

the

life

of

your

product.

Refer

to

the

Lenovo

Limited

Warranty

for

a

full

explanation

of

Lenovo

warranty

terms.

Registering

your

option

Register

to

receive

product

service

and

support

updates,

as

well

as

free

and

discounted

computer

accessories

and

content.

Go

to:

http://www.lenovo.com/register

Online

technical

support

Online

technical

support

is

available

during

the

lifetime

of

a

product

at:

http://www.lenovo.com/support

Product

replacement

assistance

or

exchange

of

defective

components

also

is

available

during

the

warranty

period.

In

addition,

if

your

option

is

installed

in

a

Lenovo

computer,

you

might

be

entitled

to

service

at

your

location.

A

Lenovo

technical

support

representative

can

help

you

determine

the

best

alternative.

Telephone

technical

support

Installation

and

configuration

support

through

the

Customer

Support

Center

will

be

available

until

90

days

after

the

option

has

been

withdrawn

from

marketing.

After

that

time,

the

support

is

cancelled,

or

made

available

for

a

fee,

at

Lenovo’s

discretion.

Additional

support

is

also

available

for

a

nominal

fee.

Before

contacting

a

Lenovo

technical

support

representative,

please

have

the

following

information

available:

option

name

and

number,

proof

of

purchase,

computer

manufacturer,

model,

serial

number

and

manual,

the

exact

wording

of

any

error

message,

description

of

the

problem,

and

the

hardware

and

software

configuration

information

for

your

system.

Your

technical

support

representative

might

want

to

walk

you

through

the

problem

while

you

are

at

your

computer

during

the

call.

Telephone

numbers

are

subject

to

change

without

notice.

The

most

up-to-date

telephone

list

for

Lenovo

Support

is

always

available

at:

http

hh

Country 

Telephone number 

China 

800-810-8888

400-810-8888 

South Africa 

800982393

Argentina 

0800-444-2722 (Spanish) 

Australia 

1300-557-073 

Austria 

800295730 (German) 

Belgium 

80076524 (French, Dutch) 

Bolivia 

800-100-764 (Spanish)

http://consumersupport.lenovo.com