v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See the
Hardware Maintenance Manual
to determine which components are customer replaceable units (CRUs)
and which components are field replaceable units (FRUs).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
The mouse or pointing device
does not work.
1.
Make sure that:
v
The mouse or pointing-device cable is securely connected to the server.
v
The mouse or pointing-device device drivers are installed correctly.
v
The server and the monitor are turned on.
v
The mouse option is enabled in the Setup utility.
2.
If you are using a USB mouse or pointing device and it is connected to a USB
hub, disconnect the mouse or pointing device from the hub and connect it
directly to the server.
3.
Move the mouse or pointing device cable to another USB connector.
4.
Replace the following components one at a time, in the order shown, restarting
the server each time:
a.
Mouse or pointing device
b.
(Trained service technician only) System board
Memory problems
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See the
Hardware Maintenance Manual
to determine which components are customer replaceable units (CRUs)
and which components are field replaceable units (FRUs).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
The amount of system memory
that is displayed is less than the
amount of installed physical
memory.
1.
Make sure that:
v
No error LEDs are lit on the operator information panel.
v
The memory modules are seated correctly.
v
You have installed the correct type of memory.
v
All banks of memory are enabled. The server might have automatically
disabled a memory bank when it detected a problem.
2.
Check the POST error log:
v
If a DIMM was disabled by a systems-management interrupt (SMI), replace
the DIMM.
3.
Run memory diagnostics (see “Diagnostic tools” on page 113).
4.
Make sure that there is no memory mismatch when the server is at the
minimum memory configuration.
5.
Add one pair of DIMMs at a time, making sure that the DIMMs in each pair
match.
6.
Reseat the DIMM.
7.
Replace the following components one at a time, in the order shown, restarting
the server each time:
a.
DIMMs
b.
(Trained service technician only) Replace the system board
128
ThinkServer RS210, Types 6531, 6532, 6533, and 6534: Installation and User Guide
Summary of Contents for 653417U
Page 1: ...Installation and User Guide ThinkServer RS210 Machine Types 6531 6532 6533 and 6534 ...
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Page 173: ...Chinese Class A warning statement Korean Class A warning statement Appendix B Notices 157 ...
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Page 180: ...Printed in USA ...