v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See the
Hardware Maintenance Manual
to determine which components are customer replaceable units (CRUs)
and which components are field replaceable units (FRUs).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
The server does not turn off.
1.
Determine whether you are using an Advanced Configuration and Power
Interface (ACPI) or a non-ACPI operating system. If you are using a non-ACPI
operating system, complete the following steps:
a.
Press Ctrl+Alt+Delete.
b.
Turn off the server by pressing the power-control button and hold it down
for 5 seconds.
c.
Restart the server.
d.
If the server fails POST and the power-control button does not work,
disconnect the ac power cord for 20 seconds; then, reconnect the ac power
cord and restart the server.
2.
If the problem remains or if you are using an ACPI-aware operating system,
suspect the system board.
The server unexpectedly shuts
down, and the LEDs on the
operator information panel are
not lit.
See “Solving undetermined problems” on page 135.
Serial-device problems
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See the
Hardware Maintenance Manual
to determine which components are customer replaceable units (CRUs)
and which components are field replaceable units (FRUs).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
The number of serial ports that
are identified by the operating
system is less than the number
of installed serial ports.
1.
Make sure that:
v
Each port is assigned a unique address in the UEFI Setup Utility program
and none of the serial ports is disabled.
v
The serial-port (if one is present) is seated correctly.
2.
Reseat the serial port PCI card.
3.
Replace the serial port PCI card.
A serial device does not work.
1.
Make sure that:
v
The device is compatible with the server.
v
The serial port is enabled and is assigned a unique address.
v
The device is connected to the correct connector (see “System-board switches
and jumpers” on page 20).
2.
Reseat the following components:
a.
Failing serial device
b.
Serial cable
3.
Replace the components listed in step 2 one at a time, in the order shown,
restarting the server each time.
4.
(Trained service technician only) Replace the system board.
134
ThinkServer RS210, Types 6531, 6532, 6533, and 6534: Installation and User Guide
Summary of Contents for 653417U
Page 1: ...Installation and User Guide ThinkServer RS210 Machine Types 6531 6532 6533 and 6534 ...
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Page 173: ...Chinese Class A warning statement Korean Class A warning statement Appendix B Notices 157 ...
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Page 180: ...Printed in USA ...
