Lenovo 7360APU, User Manual

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Page 4: ...nd services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclo...

Page 5: ... a Recovery Repair diskette 43 Recovering or installing device drivers 44 Setting a rescue device in the startup sequence 45 Solving recovery problems 45 Chapter 4 Using the Setup Utility 47 Starting the Setup Utility program 47 Viewing and changing settings 47 Using passwords 47 Password considerations 48 Power On Password 48 Privileged Access Password 48 Hard Disk User Password 48 Setting changi...

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Page 7: ...at you received with this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury and or damage to your product If you no longer have a copy of the ThinkCentre Safety and Warranty Guide you can obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www lenovo com support Copyright Lenovo 2009 v ...

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Page 9: ...mation covers a variety of models For information about your specific model use the Setup Utility program See Chapter 4 Using the Setup Utility on page 47 Microprocessor v Intel Celeron processor v Intel Core 2 Duo processor v Intel Core 2 Quad processor v Intel Pentium dual core processor v Internal cache size varies by model type Memory v Supports up to four DDR3 DIMMs double data rate 3 dual in...

Page 10: ...Remote Administration v Secure Managed Client SMC some models v System Management SM BIOS and SM software v Wake on LAN v Wake on Ring in the Setup Utility program this feature is called Serial Port Ring Detect for an external modem Input Output features v 9 pin serial port one standard and one optional v Eight USB connectors two on the front panel and six on the rear panel v Ethernet connector v ...

Page 11: ...omputer might come with preinstalled software If it does an operating system device drivers to support built in features and other support programs are included Operating system preinstalled Microsoft Windows Vista Notes 1 Computer models without an internal hard disk drive do not have an operating system preinstalled 2 The Windows Vista operating system might not be available or supported in all ...

Page 12: ...age Non operating 10 to 60 C 14 to 140 F without package Humidity Operating 10 to 80 10 per hour non condensing Non operating 10 to 90 10 per hour non condensing Maximum altitude Operating 50 to 10 000 ft 15 2 to 3 048 m Non operating 50 to 35 000 ft 15 2 to 10 668 m Electrical input Input voltage Low range Minimum 100 V AC Maximum 127 V AC Input frequency range 50 to 60 Hz Voltage switch setting ...

Page 13: ...e System Update ThinkVantage System Update TVSU is a software application that helps you keep the software on your system up to date by downloading and installing software packages TVT applications device drivers BIOS flashes and other third party applications Some examples of software that you should keep updated are programs provided by Lenovo such as the Rescue and Recovery program and the Prod...

Page 14: ...ovo provides a full version of antivirus software on your hard disk drive with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus program updates For more information about updating your antivirus software refer to the Access Help online help system See Access Help on page 62 for instructions on how to open the online help system Locations Locat...

Page 15: ... some models 9 Standard mouse connector some models 2 Power cord connector 10 DisplayPort connector 3 Audio line in connector 11 USB connectors 2 4 Audio line out connector 12 eSATA connector 5 Microphone connector 13 USB connectors 4 6 Serial port 14 Ethernet connector 7 VGA monitor connector 15 PCI Express x16 graphics adapter card slot 8 Standard keyboard connector some models 16 Adapter card s...

Page 16: ...drive Ethernet connector Used to attach an Ethernet cable for a local area network LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech recognition software Serial port Used to attach an external modem a serial printer or other devices that use ...

Page 17: ...Figure 3 shows the location of the various components in your computer 1 Hard disk drive some models 4 Optical drive 2 Microprocessor heat sink and fan assembly 5 Memory slots 4 3 Internal speaker some models 6 Power supply assembly Figure 3 Component locations Chapter 1 Product overview 9 ...

Page 18: ...nal speaker connector 14 Front audio connector 5 Cover presence Intrusion switch connector 15 SATA connectors 2 6 Microprocessor fan connector 16 System fan connector 7 Thermal sensor connector 17 Front USB connector 1 8 Microprocessor 18 Front USB connector 2 9 4 pin power connector 19 Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper 10 Front panel connector 20 Power fan connect...

Page 19: ...the parts and other computer components v Before you replace a new part touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body v When possible remove the new part from the static protective packaging and install it directly in the c...

Page 20: ...ON Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover Important Be sure to read and understand Handling static sensitive devices on page 11 before opening the computer cover To open the computer cover 1 Remove any media from the drives shut down your operating system and turn off all attached devices and the computer 2 Unplug all power c...

Page 21: ...5 Press the buttons on the sides of the computer and pivot the computer cover upward to open Figure 5 Opening the computer cover Chapter 2 Installing options and replacing hardware 13 ...

Page 22: ...d disk drive assembly is in the latched down position before closing the computer cover to prevent damage to the hard disk drive Installing or replacing a memory module Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCent...

Page 23: ... on page 12 2 Pivot the optical drive bay assembly upward to access the memory slots See Accessing the system board components and drives on page 14 3 Remove any parts that might prevent your access to the memory slots 4 Locate the memory slots 5 Open the retaining clips If you are replacing an old memory module open the retaining clips and remove the memory module being replaced as shown Figure 7...

Page 24: ...ment on page 35 Installing or replacing an adapter card Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to insta...

Page 25: ...he adapter card fits tightly into the card slot If necessary alternate moving each side of the adapter card a small amount until it is removed from the adapter card slot b If the adapter card is held in place by a retaining latch press the adapter card retaining latch 1 as shown to disengage the latch Grasp the adapter card and then gently pull the adapter card out of the slot 3 Remove the new ada...

Page 26: ...l drives are devices that your computer uses to read and store data You can add drives to your computer to increase storage capacity and enable your computer to read other types of media Some of the types of drives that are available for your computer are v Serial Advanced Technology Attachment SATA hard disk drives v Solid State Drive v SATA optical drives such as CD drives or DVD drives v Remova...

Page 27: ...s The following list describes the type and size of the drive that you can install in each bay 1 Bay 1 Maximum height 25 8 mm 1 inch 3 5 inch hard disk drive 1 8 inch Solid State Drive requires a Universal Adapter Bracket 3 5 to 1 8 inch 2 Bay 2 Maximum height 43 mm 1 7 inches Maximum length 180 mm 7 08 inches Optical drive such as a CD drive or a DVD drive preinstalled in some models 3 5 inch har...

Page 28: ...r See Opening the computer cover on page 12 2 Remove the metal shield from the drive bay by using a flat blade screwdriver to gently pry it loose 3 If you are installing a drive with accessible media such as an optical drive remove the plastic panel in the bezel by squeezing the plastic tabs that secure the panel on the inside of the bezel Note If you are installing a 3 5 inch hard disk drive you ...

Page 29: ...nected to any available SATA connector 1 Locate the signal cable that comes with the new drive 2 Locate an available SATA connector on the system board See Locating parts on the system board on page 10 3 Connect one end of the signal cable to the drive and the other end to the available SATA connector on the system board 4 Locate one of the extra five wire power connectors and connect it to the dr...

Page 30: ...as one For computer models that do not have an internal hard disk drive and use a remote hard disk drive accessed through the SMC Storage Array contact your network or storage administrator Important When you receive a new hard disk drive you also receive a set of Product Recovery discs The set of Product Recovery discs enables you to restore the contents of the hard disk drive to the factory inst...

Page 31: ...disk drive upwards 5 Disconnect the signal cable and the power cable from the hard disk drive and then lift the hard disk drive up to completely remove it from the chassis 6 Remove the failing hard disk drive from the bracket by flexing the sides of the bracket enough Figure 16 Removing the hard disk drive Chapter 2 Installing options and replacing hardware 23 ...

Page 32: ...he bottom of the hard disk drive 8 Connect the signal cable and the power cable to the new hard disk drive 9 Install the new hard disk drive and bracket into the hard disk drive retainer and rotate down until the two clips on the blue handle of the hard disk drive bracket snap into position 10 Go to Completing the parts replacement on page 35 Figure 17 Installing the hard disk drive bracket 24 Use...

Page 33: ...ranty Guide go to http www lenovo com support This section provides instructions on how to replace the optical drive To replace the optical drive 1 Open the computer cover See Opening the computer cover on page 12 2 Pivot the optical drive bay assembly upward to gain easy access to the optical drive 3 Disconnect the signal cable and the power cable from the rear of the optical drive Figure 18 Acce...

Page 34: ...the rear of the drive bay assembly 5 Remove the optical drive retainer from the drive being replaced and then install the retainer on the left side of the new drive to be installed Figure 19 Removing the old optical drive Figure 20 Installing the retainer 26 User Guide ...

Page 35: ...ort assignments configuration A battery keeps this information active when you turn off the computer The battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error message is displayed when you turn on the computer Refer to the Lithium battery notice...

Page 36: ... on page 35 Note When the computer is turned on for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery 8 Turn on the computer and all attached devices 9 Use the Setup Utility program to set the date time and any passwords See Chapter 4 Using the Setup Utility on page 47 Figure 22 Removing the old battery Figure 23 Installing a ...

Page 37: ...provides instructions on how to replace the power supply assembly To replace the power supply assembly 1 Remove the four screws at the rear of the chassis that secure the power supply assembly 2 Open the computer cover See Opening the computer cover on page 12 3 Pivot the optical drive bay assembly upward to gain access to the power supply assembly 4 Locate the power supply assembly See Locating c...

Page 38: ...to gain easy access to the power connector 2 See Replacing the hard disk drive on page 22 6 Release the power supply assembly cables from the cable clips and ties in the chassis 7 Slide the power supply assembly away from the chassis and remove it from the computer Figure 25 Power connectors on the system board Figure 26 Removing the power supply assembly 30 User Guide ...

Page 39: ...ing the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support CAUTION The heat sink and fan assembly might be very hot Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover This section provides in...

Page 40: ...t have to gently twist the heat sink and fan assembly to free it from the microprocessor b Do not touch the thermal grease while handling the heat sink and fan assembly 6 Place the new heat sink and fan assembly into position and lower the lever to secure the new heat sink and fan assembly 7 Connect the heat sink and fan assembly cable to the microprocessor fan connector on the system board See Lo...

Page 41: ... Locate the card reader 4 Disconnect the card reader cable from the front USB connector on the system board See Locating parts on the system board on page 10 Note Make sure you note the location of the cable when you disconnect the cable from the system board 5 Remove the screw that secures the card reader to the chassis 6 Remove the card reader from the chassis 7 Install a new card reader into th...

Page 42: ...ding on where your keyboard is connected see Locating connectors on the rear of your computer on page 7 or Locating connectors on the front of your computer on page 6 4 Disconnect the failing keyboard cable from the computer 5 Connect a new keyboard to the appropriate connector on the computer 6 Go to Completing the parts replacement on page 35 Replacing the mouse Attention Do not open your comput...

Page 43: ...g the parts replacement Completing the parts replacement After completing all parts replacements you need to reinstall the computer cover and reconnect cables such as power cords Depending on the parts replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 4 Using the Setup Utility on page 47 To close the computer cover and reconnect cables to your...

Page 44: ...up Utility on page 47 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions are provided in read...

Page 45: ...many notebook computers You can order a security cable directly from Lenovo by searching on Kensington at http www lenovo com support Password protection To deter unauthorized use of your computer you can use the Setup Utility program to set a password When you turn on your computer you are prompted to type the password to unlock the keyboard for normal use Refer to Chapter 4 Using the Setup Utili...

Page 46: ...ocating parts on the system board on page 10 4 Move the jumper from the standard position pin 1 and pin 2 to the maintenance or configure position pin 2 and pin 3 5 Reinstall the hard disk drive 6 Lower the optical drive bay assembly and reconnect any cables that were disconnected 7 Close the computer cover and connect the power cord See Completing the parts replacement on page 35 8 Restart the co...

Page 47: ...restore the contents of the hard disk drive to the same state as when the computer was originally shipped from the factory Product Recovery discs are useful if you transfer the computer to another area sell the computer recycle the computer or as a last resort put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to crea...

Page 48: ...ation see Setting a rescue device in the startup sequence on page 45 4 In the Rescue and Recovery menu click Restore your system 5 Follow the instructions on the screen Insert the appropriate Product Recovery disc when prompted To use Product Recovery discs on Windows Vista do the following Attention When you restore the factory contents from the Product Recovery discs all files currently on the h...

Page 49: ... recovery operations even if the Windows operating system cannot be started You can perform the following recovery operations from the Rescue and Recovery workspace v Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB hard disk driv...

Page 50: ...e instructions on the screen v For information about other features of the Rescue and Recovery workspace click Help Notes 1 After restoring a hard disk drive to the original factory contents you might have to reinstall device drivers for some devices See Recovering or installing device drivers on page 44 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to rec...

Page 51: ...on see Setting a rescue device in the startup sequence on page 45 Creating and using a Recovery Repair diskette If you are unable to access the Rescue and Recovery workspace or the Windows environment use a Recovery Repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment It is important to create a Recovery Repair diskette as soon as pos...

Page 52: ...ory installed device do the following 1 Start your computer and operating system 2 Use Windows Explorer or My Computer to display the directory structure of your hard disk drive 3 Open the C SWTOOLS folder 4 Open the DRIVERS folder Within the DRIVERS folder are several subfolders that are named for various devices installed in your computer for example AUDIO or VIDEO 5 Open the appropriate device ...

Page 53: ...g the Setup Utility on page 47 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment you can v Use your rescue media CD DVD or USB hard disk drive to start the Rescue and Recovery workspace See Creating and using rescue media on page 42 for details v Use a Recovery Repair diskette to repair the Rescue and Recovery workspace or repair a f...

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Page 55: ...the Setup Utility program menu is not displayed until you type your password For more information see Using passwords The Setup Utility program might start automatically when POST detects that hardware has been removed or new hardware has been installed in your computer Viewing and changing settings The Setup Utility program menu lists items that identify system configuration topics To view or cha...

Page 56: ...n settings If you are responsible for maintaining the settings of several computers you might want to set a Privileged Access Password After you set a Privileged Access Password a password prompt is displayed each time you try to access the Setup Utility program If both the Power On and Privileged Access passwords are set you can type either password However to change any configuration settings yo...

Page 57: ... select Exit and then Save Settings or Save and exit the Setup Utility Note If you do not want to save the settings select Exit the Setup Utility without saving Selecting a startup device If your computer does not start up from a device such as the disc diskette or hard disk drive as expected use one of the following procedures to select a startup device Selecting a temporary startup device Use th...

Page 58: ...settings On some computer models the Advanced menu includes a setting to enable or disable HyperThreading This feature works only with HyperThreading aware operating systems such as Windows Vista and Windows XP The default setting for HyperThreading is Enabled However if you select Set Defaults and are using an operating system other than Windows Vista and Windows XP your computer performance migh...

Page 59: ... the Lenovo Web site at http www lenovo com Instructions for using the POST BIOS updates are available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update flash disc or an update program that can be run from the operating system Note You can download a self starting bootable CD DVD image known as an ISO im...

Page 60: ...ers monitors and external drives 2 Unplug all power cords from electrical outlets and open the computer cover Refer to Opening the computer cover on page 12 3 Access the system board Refer to Accessing the system board components and drives on page 14 4 Locate the Clear CMOS Recovery jumper on the system board Refer to Locating parts on the system board on page 10 5 Remove any cables that impede a...

Page 61: ...k drive if removed 15 Close the computer cover and reconnect the power cords for the computer and monitor to electrical outlets Refer to Completing the parts replacement on page 35 16 Turn on the computer to restart the operating system Chapter 5 Updating system programs 53 ...

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Page 63: ...warranty information that is provided with your computer for a list of service and support telephone numbers The monitor screen is blank Verify that v The monitor cable is securely attached to the rear of the monitor and to the rear of the computer v The monitor power cord is plugged into the monitor and into a working electrical outlet v The monitor is turned on and the brightness and contrast co...

Page 64: ...puter serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The operating system will not start Verify that v There is no diskette in the diskette drive v The startup sequence includes the device where the operating system resides Usually the operating system is on the hard disk drive For more information see S...

Page 65: ...vo System Toolbox click Start All Programs Lenovo Services Lenovo System Toolbox Follow the instructions on the screen For additional information about running the diagnostic program refer to the Lenovo System Toolbox help system If you still suspect a problem after Lenovo System Toolbox runs successfully run PC Doctor for Windows PE to help you diagnose the computer problem The Lenovo System Tool...

Page 66: ...wnload the image you can create the CD DVD using any CD DVD burning software Running diagnostics from the disc To run diagnostics from the diagnostic CD DVD image that you created do the following 1 Make sure the computer is turned off 2 Insert the disc into the optical drive 3 Restart the computer Note If the diagnostic program does not start you might not have your optical drive set as a startab...

Page 67: ...n does not move smoothly with the mouse you might need to clean the mouse To clean a non optical mouse follow the instructions below Note The following illustration might be slightly different from your mouse 1 Retainer ring 2 Ball 3 Plastic rollers 4 Ball cage 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down Twist the retainer ring 1 to the unlo...

Page 68: ...l rubbing alcohol Turn the rollers with your finger and continue swabbing them until all the dirt is removed Be sure the rollers are still centered in their channels after you clean them 9 Remove any fibers from the swab that might be remaining on the rollers 10 Replace the ball and the retainer ring Twist the retainer ring to the locked position 11 Reconnect the mouse cable to the computer 12 Tur...

Page 69: ...ww lenovo com Notes 1 These publications are in Portable Document Format PDF which requires Adobe Reader to be installed to view If Adobe Reader has not yet been installed on your computer a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Reader installation 2 The publications that are preinstalled on your computer are available in other languages...

Page 70: ...rovided with your computer contains information on safety setup warranty and notices Read and understand all safety information before using this product Lenovo Web site http www lenovo com The Lenovo Web site provides up to date information and services to help you buy upgrade and maintain your computer You can also do the following v Shop for Desktop and notebook computers Monitors Projectors Up...

Page 71: ...re repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service v Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs that apply to your hardware available These items are not covered by the warranty v R...

Page 72: ...n countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For tech...

Page 73: ...information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for u...

Page 74: ... copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Rescue and Recovery The Lenovo logo ThinkCentre ...

Page 75: ...ort center 63 D deleting password 48 device drivers 36 installing 44 recovering 44 devices handling static sensitive 11 diagnostics programs using 63 diagnostics troubleshooting 55 disc creating product recovery 39 diskette creating and using a recovery repair 43 DisplayPort connector 8 documentation using 63 drivers device 36 drives bays 19 internal 18 specifications 19 E environment operating 4 ...

Page 76: ... test POST 51 Power On Password 48 Privileged Access password 48 product recovery disc creating 39 productivity center ThinkVantage 61 programs updating system 51 protection password 37 purchasing additional services 64 R rear connectors 7 recovering device drivers 44 from a POST BIOS update failure 52 information 39 recovery boot block 52 operations backup and 40 problems solving 45 repair disket...

Page 77: ...ting basic 55 troubleshooting diagnostics 55 U updating flashing BIOS 51 antivirus software 6 system programs 51 updating flashing BIOS 52 USB connector 8 using diagnostic programs 63 documentation 63 other services 64 passwords 47 recovery repair diskette creating and using 43 rescue media creating and 42 Setup Utility 47 V VGA monitor connector 8 video subsystem 1 viewing and changing settings 4...

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Page 80: ...Part Number 53Y9876 Printed in USA 1P P N 53Y9876 ...