Lenovo 73P5220 - ThinkPlus Preferred Pro USB Keyboard Wired, User Manual

Service

and

Support

The

following

information

describes

the

technical

support

that

is

available

for

your

product,

during

the

warranty

period

or

throughout

the

life

of

the

product.

Refer

to

your

Lenovo

Statement

of

Limited

Warranty

for

a

full

explanation

of

Lenovo

warranty

terms.

Online

technical

support

Online

technical

support

is

available

during

the

life

of

your

product

through

the

Personal

Computing

Support

Web

site

at

http://www.lenovo.com/think/support.

During

the

warranty

period,

assistance

for

replacement

or

exchange

of

defective

components

is

available.

In

addition,

if

your

option

is

installed

in

a

ThinkPad

or

ThinkCentre

computer,

you

might

be

entitled

to

service

at

your

location.

Your

technical

support

representative

can

help

you

determine

the

best

alternative.

Telephone

technical

support

Installation

and

configuration

support

through

the

Customer

Support

Center

will

be

withdrawn

or

made

available

for

a

fee,

at

Lenovo’s

discretion,

90

days

after

the

option

has

been

withdrawn

from

marketing.

Additional

support

offerings,

including

step-by-step

installation

assistance,

are

available

for

a

nominal

fee.

To

assist

the

technical

support

representative,

have

available

as

much

of

the

following

information

as

possible:

v

Option

name

v

Option

number

v

Proof

of

purchase

v

Computer

manufacturer,

model,

serial

number,

and

manual

v

Exact

wording

of

the

error

message

(if

any)

v

Description

of

the

problem

v

Hardware

and

software

configuration

information

for

your

system

If

possible,

be

at

your

computer.

Your

technical

support

representative

might

want

to

walk

you

through

the

problem

during

the

call.

For

a

list

of

Service

and

Support

phone

numbers,

see

“Worldwide

telephone

list”

on

page

17.

Phone

numbers

are

subject

to

change

without

notice.

For

the

most

current

phone

numbers,

go

to

http://www.lenovo.com/think/support

and

click

Support

phone

list

.

If

the

number

for

your

country

or

region

is

not

listed,

contact

your

reseller

or

Lenovo

marketing

representative.

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