Lenovo 8820ADU, User Manual

Page 1: ...Machine Types 7259 7267 7269 7279 7290 7297 7303 7306 7408 7487 7506 and 7514 ThinkCentre User Guide ...

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Page 4: ...d services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclos...

Page 5: ...ating and using a Recovery Repair diskette 45 Recovering or installing device drivers 46 Setting a rescue device in the startup sequence 47 Solving recovery problems 47 Chapter 4 Using the Setup Utility 49 Starting the Setup Utility program 49 Viewing and changing settings 49 Using passwords 49 Password considerations 50 Power On Password 50 Privileged Access Password 50 Setting changing and delet...

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Page 7: ...at you received with this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury and or damage to your product If you no longer have a copy of the ThinkCentre Safety and Warranty Guide you can obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www lenovo com support Copyright Lenovo 2009 v ...

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Page 9: ...information covers a variety of models For information about your specific model use the Setup Utility program See Chapter 4 Using the Setup Utility on page 49 Microprocessor v Intel Celeron processor v Intel Celeron dual core processor v Intel Pentium dual core processor v Intel Core 2 Duo processor v Intel Core 2 Quad processor v Internal cache size varies by model type Memory v Supports up to t...

Page 10: ...for an external modem Input Output features v 9 pin serial port one standard and one optional v Ethernet connector v One 25 pin Extended Capabilities Port ECP Extended Parallel Port EPP v Six USB connectors two on the front panel and four on the rear panel v Standard keyboard connector v Standard mouse connector v Three audio connectors audio line in audio line out and microphone on the rear panel...

Page 11: ...built in features and other support programs are included Operating system preinstalled Microsoft Windows Vista Note The Windows Vista operating system might not be available or supported in all countries or regions Operating systems certified or tested for compatibility1 varies by model type v Linux v Microsoft Windows XP 1 The operating systems listed here are being certified or tested for compa...

Page 12: ...age Non operating 10 to 60 C 14 to 140 F without package Humidity Operating 10 to 80 10 per hour non condensing Non operating 10 to 90 10 per hour non condensing Maximum altitude Operating 50 to 10 000 ft 15 2 to 3 048 m Non operating 50 to 35 000 ft 15 2 to 10 668 m Electrical input Input voltage Low range Minimum 100 V AC Maximum 127 V AC Input frequency range 50 to 60 Hz Voltage switch setting ...

Page 13: ...te ThinkVantage System Update TVSU is a software application that helps you keep the software on your system up to date by downloading and installing software packages TVT applications device drivers BIOS flashes and other third party applications Some examples of software that you should keep updated are programs provided by Lenovo such as the Rescue and Recovery program and the Productivity Cent...

Page 14: ...provides a full version of antivirus software on your hard disk drive with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus program updates For more information about updating your antivirus software refer to the Access Help online help system See Access Help on page 64 for instructions on how to open the online help system Locations Locating ...

Page 15: ...les on your computer 1 Serial port some models 8 USB connectors 4 2 Power cord connector 9 Ethernet connector 3 Standard mouse connector 10 Microphone connector 4 Standard keyboard connector 11 Audio line out connector 5 Serial port 12 Audio line in connector 6 Parallel port 13 PCI Express x16 graphics adapter card slot 7 VGA monitor connector 14 PCI adapter card slot Figure 2 Rear connector locat...

Page 16: ...ector Used to attach a microphone to your computer when you want to record sound or if you use speech recognition software Parallel port Used to attach a parallel printer a parallel scanner or other devices that use a 25 pin parallel port Serial port Used to attach an external modem a serial printer or other devices that use a 9 pin serial port Standard keyboard connector Used to attach a keyboard...

Page 17: ...ge 12 Figure 3 shows the location of the various components in your computer 1 Hard disk drive 4 Optical drive 2 Microprocessor heat sink and fan assembly 5 Memory slots 2 3 Internal speaker some models 6 Power supply assembly Figure 3 Component locations Chapter 1 Product overview 9 ...

Page 18: ... Serial COM 2 connector 4 Battery 14 Power fan connector 5 Microprocessor fan connector 15 24 pin power connector 6 Thermal sensor connector 16 SATA connectors 2 7 Cover presence Intrusion switch connector 17 Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper 8 Microprocessor 18 Front audio connector 9 4 pin power connector 19 System fan connector 10 Front panel connector Figure 4 ...

Page 19: ...the parts and other computer components v Before you replace a new part touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body v When possible remove the new part from the static protective packaging and install it directly in the c...

Page 20: ...AUTION Turn off the computer and wait 3 to 5 minutes to let the computer cool before opening the computer cover Important Be sure to read and understand Handling static sensitive devices on page 11 before opening the computer cover To open the computer cover 1 Remove any media from the drives shut down your operating system and turn off all attached devices and the computer 2 Unplug all power cord...

Page 21: ...5 Press the buttons on the sides of the computer and pivot the computer cover upward to open Figure 5 Opening the computer cover Chapter 2 Installing options and replacing hardware 13 ...

Page 22: ...er cover to prevent damage to the hard disk drive assembly Installing or replacing a memory module Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support Your co...

Page 23: ...d to access the memory slots See Accessing the system board components and drives on page 14 3 Remove any parts that might prevent your access to the memory slots 4 Locate the memory slots 5 Open the retaining clips If you are replacing an old memory module open the retaining clips and remove the memory module being replaced as shown Figure 7 Opening the retaining clips Figure 8 Removing the old m...

Page 24: ...nt on page 36 Installing or replacing an adapter card Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to install...

Page 25: ...s tightly into the card slot If necessary alternate moving each side of the adapter card a small amount until it is removed from the adapter card slot b If the adapter card is held in place by a retaining latch press the adapter card retaining latch 1 as shown to disengage the latch Grasp the adapter card and then gently pull the adapter card out of the slot 3 Remove the new adapter card from its ...

Page 26: ...nternal drives are devices that your computer uses to read and store data You can add drives to your computer to increase storage capacity and enable your computer to read other types of media Some of the types of drives that are available for your computer are v Serial Advanced Technology Attachment SATA hard disk drives v SATA optical drives such as CD drives or DVD drives v Removable media driv...

Page 27: ... some models Any bay that does not have a drive installed has a static shield and bay panel installed Figure 12 shows the location of the drive bays The following list describes the type and size of the drive that you can install in each bay 1 Bay 1 Maximum height 25 8 mm 1 inch Internal hard disk drive 2 Bay 2 Maximum height 43 mm 1 7 inches Maximum length 180 mm 7 08 inches Optical drive such as...

Page 28: ...r an additional hard disk drive in bay 2 1 Open the computer cover See Opening the computer cover on page 12 2 Remove the metal shield from the drive bay by using a flat blade screwdriver to gently pry it loose 3 Install the optical drive retainer on the left side of the drive to be installed 4 Slide the drive into the bay until it locks into position 5 Pivot the drive bay assembly upward to gain ...

Page 29: ... on page 36 Replacing the hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the hard di...

Page 30: ...sk drive 3 Locate the hard disk drive 4 Push the blue handle of the hard disk drive bracket inwards to release the two clips 1 that secure the hard disk drive to the chassis and then rotate the hard disk drive upwards and lift it up to remove it from the computer 5 Disconnect the signal cable and the power cable from the hard disk drive Figure 16 Removing the hard disk drive 22 User Guide ...

Page 31: ... drive Important Do not touch the circuit board on the bottom of the hard disk drive 8 Connect the signal cable and the power cable to the new hard disk drive 9 Install the new hard disk drive and bracket into the rear retainer and rotate down until the two clips on the blue handle of the hard disk drive bracket snap into position 10 Go to Completing the parts replacement on page 36 Figure 17 Inst...

Page 32: ... ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the optical drive To replace the optical drive 1 Open the computer cover See Opening the computer cover on page 12 2 Pivot the drive bay assembly upward to gain access to the optical drive 3 Disconnect the signal cable and the power cable from the rear of the optical drive ...

Page 33: ...e bay assembly 5 Remove the optical drive retainer from the drive being replaced and then install the retainer on the left side of the new drive to be installed Figure 19 Removing the old optical drive Figure 20 Installing the retainer Chapter 2 Installing options and replacing hardware 25 ...

Page 34: ...time and settings for built in features such as parallel port assignments configuration A battery keeps this information active when you turn off the computer The battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error message is displayed when yo...

Page 35: ...e after replacing the battery an error message might be displayed This is normal after replacing the battery 6 Turn on the computer and all attached devices 7 Use the Setup Utility program to set the date time and any passwords See Chapter 4 Using the Setup Utility on page 49 Figure 22 Removing the old battery Figure 23 Installing a new battery Chapter 2 Installing options and replacing hardware 2...

Page 36: ...com support This section provides instructions on how to replace the power supply assembly To replace the power supply assembly 1 Remove the four screws at the rear of the chassis that secure the power supply assembly 2 Open the computer cover See Opening the computer cover on page 12 3 Pivot the drive bay assembly upward to gain access to the power supply assembly 4 Locate the power supply assemb...

Page 37: ... the power connector 1 See Replacing the hard disk drive on page 21 6 Remove the power supply assembly cables from the cable clips and ties 7 Slide the power supply assembly away from the chassis and remove it from the computer Figure 25 Power connectors on the system board Figure 26 Removing the power supply assembly Chapter 2 Installing options and replacing hardware 29 ...

Page 38: ...ding and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support CAUTION The heat sink and fan assembly might be very hot Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover This ...

Page 39: ... a You might have to gently twist the heat sink and fan assembly to free it from the microprocessor b Do not touch the thermal grease while handling the heat sink and fan assembly 5 Place the new heat sink and fan assembly into position and lower the lever to secure the new heat sink and fan assembly 6 Connect the heat sink and fan assembly cable to the microprocessor fan connector on the system b...

Page 40: ...he computer cool before opening the computer cover This section provides instructions on how to replace the microprocessor To replace the microprocessor 1 Open the computer cover See Opening the computer cover on page 12 2 Remove any parts or cables that may prevent your access to the system board 3 Remove the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 30 4 Pla...

Page 41: ...he orientation of the notches 2 on the microprocessor This is important when installing the new microprocessor on the system board c Touch only the sides of the microprocessor Do not touch the gold contacts on the bottom d Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible 7 Make sure that the small handle is in the raised posi...

Page 42: ...roprocessor socket 10 Lower the new microprocessor straight down into the microprocessor socket on the system board 11 Close the microprocessor retainer and lock it into position with the small handle to secure the new microprocessor in the socket 12 Reinstall the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 30 13 Reinstall any other parts or reconnect any other ...

Page 43: ...eyboard is connected see Locating connectors on the rear of your computer on page 7 or Locating connectors on the front of your computer on page 6 4 Disconnect the failing keyboard cable from the computer 5 Connect a new keyboard to the appropriate connector on the computer 6 Go to Completing the parts replacement on page 36 Replacing the mouse Attention Do not open your computer or attempt any re...

Page 44: ... Completing the parts replacement Completing the parts replacement After completing all parts replacements you need to reinstall the computer cover and reconnect cables including telephone lines and power cords Depending on the parts replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 4 Using the Setup Utility on page 49 To close the computer co...

Page 45: ...ter 4 Using the Setup Utility on page 49 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions a...

Page 46: ...same type of lock used with many notebook computers You can order a security cable directly from Lenovo by searching on Kensington at http www lenovo com support Password protection To deter unauthorized use of your computer you can use the Setup Utility program to set a password When you turn on your computer you are prompted to type the password to unlock the keyboard for normal use Refer to Cha...

Page 47: ... the system board on page 10 4 Move the jumper from the standard position pin 1 and pin 2 to the maintenance or configure position pin 2 and pin 3 5 Reinstall the hard disk drive 6 Lower the drive bay assembly and reconnect any cables that were disconnected 7 Close the computer cover and connect the power cord See Completing the parts replacement on page 36 8 Restart the computer and leave it on f...

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Page 49: ...restore the contents of the hard disk drive to the same state as when the computer was originally shipped from the factory Product Recovery discs are useful if you transfer the computer to another area sell the computer recycle the computer or as a last resort put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to crea...

Page 50: ...ation see Setting a rescue device in the startup sequence on page 47 4 In the Rescue and Recovery menu click Restore your system 5 Follow the instructions on the screen Insert the appropriate Product Recovery disc when prompted To use Product Recovery discs on Windows Vista do the following Attention When you restore the factory contents from the Product Recovery discs all files currently on the h...

Page 51: ... recovery operations even if the Windows operating system cannot be started You can perform the following recovery operations from the Rescue and Recovery workspace v Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB hard disk driv...

Page 52: ...e instructions on the screen v For information about other features of the Rescue and Recovery workspace click Help Notes 1 After restoring a hard disk drive to the original factory contents you might have to reinstall device drivers for some devices See Recovering or installing device drivers on page 46 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to rec...

Page 53: ...on see Setting a rescue device in the startup sequence on page 47 Creating and using a Recovery Repair diskette If you are unable to access the Rescue and Recovery workspace or the Windows environment use a Recovery Repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment It is important to create a Recovery Repair diskette as soon as pos...

Page 54: ...ory installed device do the following 1 Start your computer and operating system 2 Use Windows Explorer or My Computer to display the directory structure of your hard disk drive 3 Open the C SWTOOLS folder 4 Open the DRIVERS folder Within the DRIVERS folder are several subfolders that are named for various devices installed in your computer for example AUDIO or VIDEO 5 Open the appropriate device ...

Page 55: ...g the Setup Utility on page 49 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment you can v Use your rescue media CD DVD or USB hard disk drive to start the Rescue and Recovery workspace See Creating and using rescue media on page 44 for details v Use a Recovery Repair diskette to repair the Rescue and Recovery workspace or repair a f...

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Page 57: ...Password PAP has been set the Setup Utility program menu is not displayed until you type your password For more information see Using passwords The Setup Utility program might start automatically when POST detects that hardware has been removed or new hardware has been installed in your computer Viewing and changing settings The Setup Utility program menu lists items that identify system configura...

Page 58: ...a password prompt is displayed each time you try to access the Setup Utility program If both the Power On Password and Privileged Access Password are set you can type either password However to change any configuration settings you must use your Privileged Access Password Setting changing and deleting a password To set change or delete a password do the following Note A password can be any combina...

Page 59: ...ve the settings select Discard Changes and Exit Selecting a startup device If your computer does not start up from a device such as the disc diskette or hard disk drive as expected use one of the following procedures to select a startup device Selecting a temporary startup device Use this procedure to start up from any start device Note Not all discs hard disk drives and diskettes are bootable 1 T...

Page 60: ...On some computer models the Advanced menu includes a setting to enable or disable HyperThreading This feature works only with HyperThreading aware operating systems such as Windows Vista and Windows XP The default setting for HyperThreading is Enabled However if you select Set Defaults and are using an operating system other than Windows Vista or Windows XP your computer performance might be degra...

Page 61: ... the Lenovo Web site at http www lenovo com Instructions for using the POST BIOS updates are available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update flash disc or an update program that can be run from the operating system Note You can download a self starting bootable CD DVD image known as an ISO im...

Page 62: ...s monitors and external drives 2 Unplug all power cords from electrical outlets and open the computer cover Refer to Opening the computer cover on page 12 3 Access the system board Refer to Accessing the system board components and drives on page 14 4 Locate the Clear CMOS Recovery jumper on the system board Refer to Locating parts on the system board on page 10 5 Remove any cables that impede acc...

Page 63: ...k drive if removed 15 Close the computer cover and reconnect the power cords for the computer and monitor to electrical outlets Refer to Completing the parts replacement on page 36 16 Turn on the computer to restart the operating system Chapter 5 Updating system programs 55 ...

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Page 65: ...warranty information that is provided with your computer for a list of service and support telephone numbers The monitor screen is blank Verify that v The monitor cable is securely attached to the rear of the monitor and to the rear of the computer v The monitor power cord is plugged into the monitor and into a working electrical outlet v The monitor is turned on and the brightness and contrast co...

Page 66: ...rrect the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The operating system will not start Verify that v There is no diskette in the diskette drive v The startup sequence includes the device where the operating system resides Usually the operating system is on the hard disk dr...

Page 67: ...iagnose the computer problem The Lenovo System Toolbox also has problem determination aids that determine software and usage problems PC Doctor for Windows PE The PC Doctor for Windows PE diagnostic program is part of the Rescue and Recovery workspace on each Lenovo computer Use PC Doctor for Windows PE if you are unable to start the Windows operating system or if Lenovo System Toolbox has not bee...

Page 68: ...ive set as a startable device See Selecting a startup device on page 51 for instructions on how to change the startup device 4 When the diagnostics program opens follow the instructions on the screen 5 When the program finishes be sure to remove the disc from the drive 6 Select the diagnostic test you want to run Press the F1 key for additional help Cleaning the mouse This section provides instruc...

Page 69: ...p so that the retainer ring and ball fall out into your hand 5 Wash the ball in warm soapy water then dry it with a clean cloth 6 Blow air carefully into the ball cage 4 to dislodge dust and lint 7 Look for a buildup of dirt on the plastic rollers 3 inside the ball cage This buildup usually appears as a stripe running across the middle of the rollers 8 If the rollers are dirty clean them by using ...

Page 70: ...11 Reconnect the mouse cable to the computer 12 Turn your computer back on 62 User Guide ...

Page 71: ...een installed on your computer a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Reader installation 2 The publications that are preinstalled on your computer are available in other languages on the Lenovo Support Web site at http www lenovo com support 3 If you want to install a different language version of Adobe Reader rather than the version p...

Page 72: ...tup warranty and notices Read and understand all safety information before using this product Lenovo Web site http www lenovo com The Lenovo Web site provides up to date information and services to help you buy upgrade and maintain your computer You can also do the following v Shop for Desktop and notebook computers Monitors Projectors Upgrades and accessories Special offers v Purchase additional ...

Page 73: ...re repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service v Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs that apply to your hardware available These items are not covered by the warranty v R...

Page 74: ...n countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For tech...

Page 75: ...information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for u...

Page 76: ...hnology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Trademarks The following terms are trademarks or service mark of Lenovo in the United States other countries or both Lenovo Rescue and Recovery The Lenovo logo ThinkCentre ThinkVant...

Page 77: ...eting password 50 device drivers 37 installing 46 recovering 46 devices handling static sensitive 11 diagnostics programs using 65 diagnostics troubleshooting 57 disc creating product recovery 41 diskette creating and using a recovery repair 45 documentation using 65 drivers device 37 drives bays 19 internal 18 specifications 19 E environment operating 4 Ethernet 2 Ethernet connector 8 exiting set...

Page 78: ...overy disc creating 41 productivity center ThinkVantage 63 programs updating system 53 protection password 38 purchasing additional services 66 R rear connectors 7 recovering device drivers 46 from a POST BIOS update failure 54 information 41 recovery boot block 54 operations backup and 42 problems solving 47 repair diskette creating and using 45 workspace rescue and 43 replacing battery 26 hard d...

Page 79: ...flashing BIOS 53 antivirus software 6 system programs 53 updating flashing BIOS 54 USB connector 8 using diagnostic programs 65 documentation 65 other services 66 passwords 49 recovery repair diskette creating and using 45 rescue media creating and 44 Setup Utility 49 utility program starting 49 V VGA monitor connector 8 video subsystem 1 viewing and changing settings 49 W warranty information 64 ...

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Page 82: ...Part Number 53Y6367 Printed in USA 1P P N 53Y6367 ...