Lenovo 90NA001HUS, User Manual

Page 1: ...User Guide IdeaCentre 5 14L 05 ...

Page 2: ...tant safety information on page 49 Safety and Warranty Guide Setup Guide First Edition March 2020 Copyright Lenovo 2020 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...work problems 15 Performance problems 18 Storage drive problems 19 CD or DVD problems 19 Serial connector problems 20 Software problems 20 Recovery 20 Restore system files and settings to an earlier point 21 Restore your files from a backup 21 Reset your computer 21 Use advanced options 21 Windows automatic recovery 21 Create and use a recovery USB device 21 Update the device driver 22 Chapter 5 C...

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Page 5: ...to change without notice Lenovo makes constant improvements on the documentation of your computer including this User Guide To get the latest documentation go to https pcsupport lenovo com Microsoft makes periodic feature changes to the Windows operating system through Windows Update As a result some information in this documentation might become outdated Refer to Microsoft resources for the lates...

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Page 7: ...computer is off or in hibernation mode Blinking The computer is in sleep mode 2 Headset connector Connect a headset or headphones to your computer 3 USB C connector USB 3 2 Gen 1 Charge USB C compatible devices with the output voltage and current of 5 V and 3 A Transfer data at USB 3 2 speed up to 5 Gbps Connect to USB C accessories to help expand your computer functionality To purchase USB C acce...

Page 8: ...s such as a USB keyboard USB mouse USB storage device or USB printer 5 3 in 1 card reader slot Supported cards Secure Digital SD card Secure Digital eXtended Capacity SDXC UHS 1 card Secure Digital High Capacity SDHC UHS 1 card for selected models 2 User Guide ...

Page 9: ...deo signals from the computer to another audio or video device such as a high performance monitor For more information see https www hdmi org manufacturer hdmi_1_4 index aspx 8 Audio line out connector Send audio signals from the computer to external devices such as powered stereo speakers headphones or multimedia keyboards To connect a stereo system or other external recording device connect a ca...

Page 10: ...ur computer right click the Start button to open the Start context menu and then click Disk Management Note The storage drive capacity indicated by the system is less than the nominal capacity Expansion 3 in 1 card reader Memory slots M 2 solid state drive slot Optical drive Storage drive bay Network features Bluetooth Ethernet LAN Wireless LAN for selected models Statement on USB transfer rate De...

Page 11: ...s of the Administrator type With an Administrator account you can create additional user accounts or change account types by doing the following 1 Open the Start menu and select Settings Accounts Family other users 2 Follow the on screen instructions Microsoft account You can also log in to the Windows operating system with a Microsoft account To create a Microsoft account go to the Microsoft sign...

Page 12: ...omputer and the Web 8 Task View Display all opened apps and switch among them 9 Windows notification area Display notifications and status of some features 10 Battery status icon Display power status and change battery or power settings When your computer is not connected to ac power the icon changes to 11 Network icon Connect to an available wireless network and display the network status When co...

Page 13: ...intain your computer with automated updates and fixes configure hardware settings and get personalized support Access Lenovo Vantage Open the Start menu and click Lenovo Vantage You also can type Lenovo Vantage in the search box To download the latest version of Lenovo Vantage go to Microsoft Store and search by the app name Key features Lenovo Vantage enables you to Know the device status easily ...

Page 14: ...dphones or a headset to the audio connector Adjust the volume 1 Click the volume icon in the Windows notification area on the taskbar 2 Follow the on screen instructions to adjust the volume Click the speaker icon to mute the audio Change the sound settings 1 Go to Control Panel and view by category 2 Click Hardware and Sound Sound 3 Change the settings as you prefer 8 User Guide ...

Page 15: ...inutes To awaken the computer from Sleep mode press any key on your keyboard To reset the power plan to achieve the best balance between performance and power saving 1 Go to Control Panel and view by large icons or small icons 2 Click Power Options and then choose or customize a power plan of your preference Transfer data Quickly share your files using the built in Bluetooth technology among devic...

Page 16: ... button Use the emergency eject only in an emergency Record a disc 1 Insert a recordable disc into the optical drive that supports recording 2 Do one of the following Open the Start menu and then click Settings Devices AutoPlay Select or turn on Use AutoPlay for all media and devices Open Windows Media Player Double click the ISO file 3 Follow the on screen instructions Use a media card for select...

Page 17: ...sories and upgrades to help expand the capabilities of your computer Options include memory modules storage devices network cards power adapters keyboards mice and more To shop at Lenovo go to https www lenovo com accessories Chapter 3 Explore your computer 11 ...

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Page 19: ...bled correctly c All connected devices that require ac power are connected to properly grounded and working electrical outlets d All connected devices are enabled in UEFI BIOS 2 Use an antivirus program to see if the computer has been infected by a virus If the program detects a virus remove the virus 3 Go to Troubleshooting on page 13 and follow the instructions for the type of problem you are ex...

Page 20: ...tart up from the correct storage drive or fails to start up Ensure that all storage drive signal cables and power cables are connected correctly Ensure that the storage drive the computer starts up from is listed as the first startup device in UEFI BIOS In rare cases the storage drive with the operating system might get corrupted or damaged In such cases you might need to replace the storage drive...

Page 21: ...ts the audio function built into the system board is disabled Therefore you must use the audio connectors on the audio adapter Ensure that the program you are running is designed for use in the Microsoft Windows operating system If the program is designed to run in DOS the program does not use the Windows sound feature The program must be configured to use SoundBlaster Pro or SoundBlaster emulatio...

Page 22: ... a wrong duplex mode might degrade performance cause data loss or result in lost connections When a Gigabit Ethernet model computer is used at a speed of 1000 Mbps the Ethernet LAN connection fails or errors occur Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE T hub switch not 100 BASE X The Wake On LAN WOL feature does not work Enable the Wake On LAN fe...

Page 23: ... then click Enable device 4 Expand Network adapters to display all network devices Right click each Bluetooth device and then click Enable device Turn on the Bluetooth radio 1 Open the Start menu 2 Click Settings Devices Bluetooth other devices 3 Turn on the Bluetooth switch to enable the Bluetooth feature Update or reinstall the Bluetooth driver Sound does not come from the Bluetooth headset or h...

Page 24: ...ive 1 Open the Start menu 2 Click Windows System File Explorer This PC 3 Right click your C drive and then click Properties 4 Check the amount of free space and then click Disk Cleanup 5 A list of unnecessary file categories is displayed Select the category you want to delete and then click OK Disable some Windows features or remove some unnecessary programs 1 Go to Control Panel and view by large...

Page 25: ...aged Try inserting another disc that you know works If you have multiple CD or DVD drives installed or a combination of CD and DVD drives try inserting the disc into the other drive In some cases only one of the drives is connected to the audio subsystem A bootable recovery medium such as the Product Recovery CD cannot be used to start your computer Ensure that the CD or DVD drive is set as the to...

Page 26: ...or more information If you added one serial connector adapter ensure that the adapter is installed correctly Software problems Problem Solution Some programs do not work as expected 1 Check whether the problem is caused by a program a Ensure that the software is compatible with the computer Refer to the information supplied with the software for more information b Verify that other software works ...

Page 27: ...ow the on screen instructions Windows automatic recovery Note Ensure that your computer is connected to ac power during the recovery process The Windows recovery environment on your computer operates independently from the Windows 10 operating system It enables you to recover or repair the operating system even if the Windows 10 operating system fails to start After two consecutive failed boot att...

Page 28: ...s to complete the process Update the device driver Attention Reinstalling device drivers will change the current configuration of the computer You should download the latest driver for a component when you notice poor performance from that component or when you added a component This action might eliminate the driver as the potential cause of a problem Download and install the latest driver by one...

Page 29: ...product and are available from Lenovo at any time upon request You might be required to return the defective part that is replaced by the CRU When return is required 1 return instructions a prepaid shipping label and a container will be included with the replacement CRU and 2 you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty 30 days of your rec...

Page 30: ...page 49 and print the following instructions Note Do not remove the power cord when the computer is connected to ac power Otherwise there might be a risk of short circuits Replacement procedure 1 Turn off the computer and remove all connected peripheral devices and cables 2 Remove the power cord 3 Connect the new power cord to the computer 24 User Guide ...

Page 31: ...on on page 49 and print the following instructions Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Turn off the computer and remove all connected devices and cables 2 Unlock any locking device that secures the computer cover 3 Hold the sides of the computer and gently lay it down so that the computer cover is faci...

Page 32: ...l Prerequisite Before you start read Appendix A Important safety information on page 49 and print the following instructions Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Turn off the computer and remove all connected devices and cables 2 Remove the computer cover See Computer cover on page 25 3 Remove the front...

Page 33: ... tabs as shown 5 Reinstall all removed parts 6 Place the computer in an upright position Then reconnect the power cord and all disconnected cables to the computer Note If a locking device is available use it to lock the computer Chapter 5 CRU replacement 27 ...

Page 34: ...o keep Do not touch the contact edge of the internal storage drive Otherwise the internal storage drive might get damaged Do not apply pressure to the internal storage drive Do not make the internal storage drive subject to physical shocks or vibration Put the internal storage drive on a soft material such as cloth to absorb physical shocks Replacement procedure 1 Turn off the computer and remove ...

Page 35: ...8 Install the storage drive and secure it with screws 9 Pivot the drive bay assembly downward until it snaps into position Chapter 5 CRU replacement 29 ...

Page 36: ...tion on page 49 and print the following instructions Replacement Procedure 1 Turn off the computer and remove all connected devices and cables 2 Remove the computer cover See Computer cover on page 25 3 Remove the front bezel See Front bezel on page 26 4 Disconnect the data cables and power cables for optical drive and storage drive 5 Remove the optical drive See Optical drive on page 38 6 Remove ...

Page 37: ...8 Remove the storage drive bracket 9 Install the new storage drive bracket and pivot the drive bay assemble downward Chapter 5 CRU replacement 31 ...

Page 38: ...mputer M 2 solid state drive Prerequisite Before you start read Appendix A Important safety information on page 49 and print the following instructions Attention To replace the Optane memory in the M 2 solid state drive slot go to https support lenovo com docs tg_ssd for details The following illustration shows the location of the M 2 solid state drive on the system board Replacement procedure 32 ...

Page 39: ... from M 2 solid state drive 5 Slide the M 2 solid state drive out 6 Install the M 2 solid state drive in 7 Secure the M 2 solid state drive with the screw 8 Reinstall all removed parts 9 Place the computer in an upright position Then reconnect the power cord and all disconnected cables to the computer Note If a locking device is available use it to lock the computer Chapter 5 CRU replacement 33 ...

Page 40: ...ver on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Replacement procedure 1 Turn off the computer and remove all connected devices and cables...

Page 41: ...rts 10 Place the computer in an upright position Then reconnect the power cord and all disconnected cables to the computer Note If a locking device is available use it to lock the computer Coin cell battery Prerequisite Before you start read Appendix A Important safety information on page 49 and print the following instructions Chapter 5 CRU replacement 35 ...

Page 42: ...oin cell battery Note To dispose of the coin cell battery refer to Lithium coin cell battery notice in the Safety and Warranty Guide Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel connector assignments configurations A coin cell battery keeps this information active when you turn off the computer The coin cell battery nor...

Page 43: ...ery with the latch 7 Reinstall all removed parts 8 Place the computer in an upright position Then reconnect the power cord and all disconnected cables to the computer Note If a locking device is available use it to lock the computer Chapter 5 CRU replacement 37 ...

Page 44: ...r See Computer cover on page 25 2 Remove the front bezel See Front bezel on page 26 3 Disconnect the data cable and power cable from the rear of the optical drive 4 Press the release button and push the optical drive straight out of the front of the chassis 5 Detach the optical drive bracket from the optical drive 6 Install the optical drive bracket on the optical drive 38 User Guide ...

Page 45: ...49 and print the following instructions The heat sink might be very hot Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Turn off the computer and remove all connected devices and cables 2 Remove the computer cover See Computer cover on page 25 3 Remove the front bezel See Front bezel on page 26 4 Remove the storag...

Page 46: ...equisite Before you start read Appendix A Important safety information on page 49 and print the following instructions Replacement procedure 1 Turn off the computer and remove all connected devices and cables 2 Remove the computer cover See Computer cover on page 25 3 Remove the front bezel See Front bezel on page 26 4 Remove the storage drive bracket See Storage drive bracket on page 30 5 Pivot t...

Page 47: ... power cord to the electrical outlet Note If a locking device is available use it to lock the computer Memory module Prerequisite Before you start read Appendix A Important safety information on page 49 and print the following instructions Ensure that you follow the installation order for memory modules as shown in the following illustration Chapter 5 CRU replacement 41 ...

Page 48: ...cedure 1 Turn off the computer and remove all connected devices and cables 2 Remove the computer cover See Computer cover on page 25 3 Remove the front bezel See Front bezel on page 26 4 Disengage the latches and remove the memory module 5 Install a memory module and secure the memory module with the latches 42 User Guide ...

Page 49: ...l removed parts 7 Reconnect all disconnected cables to the computer and reconnect the power cord to the electrical outlet Note If a locking device is available use it to lock the computer Chapter 5 CRU replacement 43 ...

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Page 51: ...afety and Warranty Guide Setup Guide This User Guide Regulatory Notice 1 Go to https pcsupport lenovo com 2 Detect your computer or select computer model manually 3 Select Documentation and filter out the documentation you want Lenovo Support Web site with the latest support information of the following Drivers and software Diagnostic solutions Product and service warranty Product and parts detail...

Page 52: ...computer Lenovo Customer Support Center During the warranty period you can call Lenovo Customer Support Center for help Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to https pcsupport lenovo com supportphonelist Note Phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo resel...

Page 53: ...rt of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product see Warranty information in the Safety and Warranty Guide that comes with your computer Purchase additional s...

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Page 55: ...en when the computer is unplugged so the battery safety information applies to all computer products Conditions that require immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close atten...

Page 56: ...Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord ...

Page 57: ...nals and or the connector terminals on a power adapter which can eventually result in overheating Ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power adapter Do not use any power cords wher...

Page 58: ...nits intended to be operated in Denmark Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed For units intended to be operated in Norway Sweden Finland Use a cord set with a two prong attachment plug The cord set should have the appropriate safety approvals for the country in which th...

Page 59: ...Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing ...

Page 60: ...side any part of the body seek medical care immediately Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Leave in an extremely low air pressure environment Leave in an extremely high temperature environment Crush puncture cut or incinerate Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the stat...

Page 61: ...er Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas Do not restrict or block any ventilation openings Do not store or operate your computer inside furniture as this might increase...

Page 62: ...al cables have been connected to the computer DANGER During electrical storms do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall Laser safety information CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers ...

Page 63: ...our computer has both a headphone connector and an audio line out connector always use the headphone connector for earphones headphones or a headset However the headphone connector does not support the microphone of the headset If your computer has both a headset connector and an audio line out connector always use the headset connector for earphones headphones or a headset Excessive sound pressur...

Page 64: ...ce DANGER Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Glass parts notice CAUTION Some parts of your product may be made of glass This glass could break if the product is dropped on a hard surface or receives a substantial impact If glass breaks do not touch or attempt to remove it Stop using your product until the glass is replaced b...

Page 65: ... tips on how to minimize visual fatigue please go to https www lenovo com us en safecomp to visit Minimizing Visual Fatigue Tip over hazard prevention notice The computer may cause harm to children if it is not located in an appropriate place Follow the tips below to protect children from harm caused by the computer tipping over Place the computers or monitors on sturdy furniture with a low base o...

Page 66: ... and install the part without setting it down When this is not possible place the static protective packaging on a smooth level surface and place the part on it Do not place the part on the computer cover or other metal surface Operating environment Temperature Operating From 10 C 50 F to 35 C 95 F Storage or transportation For common desktop computers From 40 C 40 F to 55 C 131 F For all in one d...

Page 67: ...regularly You can restore the storage drive from a backup Create a recovery medium as early as possible You can use the recovery medium to recover your operating system even if Windows fails to start up Get the most up to date operating system update patches software programs and device drivers Maintenance tips about moving the computer Before moving the computer take the following precautions 1 B...

Page 68: ... use cool air from a hair dryer Clean the computer screen Scratches oil dust chemicals and ultraviolet light can affect the performance of your computer screen Use a dry soft lint free cloth to wipe the screen gently If you see a scratchlike mark on your screen it might be a stain Wipe or dust the stain gently with a soft dry cloth If the stain remains moisten a soft lint free cloth with water or ...

Page 69: ...k Turn on or turn off Mouse Keys Left Alt Left Shift PrtScn or PrtSc Turn on or turn off High Contrast For more information go to https windows microsoft com and then search using any of the following keywords keyboard shortcuts key combinations shortcut keys Ease of Access Center Ease of Access Center on the Windows operating system enables you to configure your computers to suit their physical a...

Page 70: ...rite and send e mails To use Speech Recognition 1 Go to Control Panel and view by Category 2 Click Ease of Access Speech Recognition 3 Follow the on screen instructions Screen reader technologies Screen reader technologies are primarily focused on software program interfaces help systems and various online documents For additional information about screen readers see the following Use PDFs with sc...

Page 71: ...ough a screen reader Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader Ergonomic information Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind o...

Page 72: ... Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your comfort posture Arm and hand position If available use chair arm rests or an area on your working surface to provide weight support for your arms Keep your forearms wrists and hands in a relaxed and ...

Page 73: ...ecommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interfe...

Page 74: ...tion about Lenovo products Recycling and environmental information Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products For information about recycling Lenovo products go to https www lenovo com us en compliance rec...

Page 75: ...perly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at https www lenovo com us en social_responsib...

Page 76: ...claimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators mu...

Page 77: ...ts are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this eq...

Page 78: ...er Klasse B zur elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie zur elektromagnetischen Verträglichkeit Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU Mitgliedsstaaten und hält die Grenzwerte der Klasse B der Norm gemäß Richtlinie Um dieses sicherzustellen sind die Geräte wie in den Handbüchern beschr...

Page 79: ...tification related information Product name IdeaCentre 5 14IMB05 and IdeaCentre 5 14ARE05 Machine types 90NA and 90NQ 90Q2 and 90Q3 The latest compliance information is available at https www lenovo com us en compliance Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 5A992 c It c...

Page 80: ... you select Enabled or Disabled do one of the following If you select Enabled press Enter Then select Power Automatic Power On and press Enter Check whether the Wake on LAN feature is disabled automatically If no disable it If you select Disabled press Enter Then go to the next step 4 Press F10 or Fn F10 to save the changes and exit When the ErP LPS compliance mode is enabled you can wake up the c...

Page 81: ... to the product the product packaging or displayed electronically on the E label screen or the power settings interface By using ENERGY STAR compliant products and taking advantage of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse...

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Page 83: ...ht to improve and or modify the products and software programs described in the manuals included with your computer and the content of the manual at any time without additional notice The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase For the configura...

Page 84: ...out notice For the latest information or any questions or comments contact or visit the Lenovo Web site https pcsupport lenovo com Trademarks LENOVO LENOVO logo IDEACENTRE and IDEACENTRE logo are trademarks of Lenovo Intel Intel SpeedStep Optane and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U S and or other countries Microsoft Windows Direct3D BitLocker and Cortana...

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