• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 3 “
Parts listing
” on page 29 to determine which components are consumable, structural, or CRU
parts.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
Diagnostic
code
Message
Description
Action
W.50001
[W.50001] A DIMM has
been disabled due to an
error detected during
POST.
DIMM Disabled.
1. If the memory module was disabled due to a
memory fault, follow the procedure for that
event and restart the server.
2. Check the IBM support website for an
applicable retain tip or firmware update that
applies to this memory event. If no memory
fault is recorded in the logs and no DIMM
connector error LED is lit, re-enable the
memory modules using the Setup utility or
the Advanced Settings Utility (ASU).
3. (Trained technician only) Replace the
system-board assembly (see “Removing the
system-board assembly” on page 71 and
“Installing the system-board assembly” on
page 71).
S.51003
[S.51003] An
uncorrectable memory
error was detected in
DIMM slot % on rank %.
[S.51003] An
uncorrectable memory
error was detected on
processor % channel
%. The failing DIMM
within the channel could
not be determined.
[S.51003] An
uncorrectable memory
error has been detected
during POST.
Fatal Memory Error
Occurred.
1. Refer to TIP H21455 for minimum code level.
2. Check the IBM support website for an
applicable retain tip or firmware update that
applies to this memory error.
3. If the problem remains, replace the affected
DIMMs (see “Removing a memory module”
on page 45 and “Installing a memory
module” on page 47).
4. (Trained technician only) If the problem
occurs on the same DIMM connector, check
the DIMM connector. If the connector
contains any foreign material or is damaged,
replace the system-board assembly (see
“Removing the system-board assembly” on
page 71 and “Installing the system-board
assembly” on page 71).
5. (Trained technician only) Remove the
affected microprocessor and check the
microprocessor socket pins for any damaged
pins. If a damage is found, replace the
system-board assembly.
6. (Trained technician only) Replace the
affected microprocessor (see “Removing a
microprocessor and heat sink” on page 61
and “Installing a microprocessor and heat
sink” on page 65).
90
BladeCenter HS23 Blade ServerProblem Determination and Service Guide
Summary of Contents for BladeCenter HS23 1929
Page 1: ...BladeCenter HS23 Blade Server Problem Determination and Service Guide Machine Types 7875 1929 ...
Page 284: ...268 BladeCenter HS23 Blade ServerProblem Determination and Service Guide ...
Page 289: ...Taiwan BSMI RoHS declaration Appendix B Notices 273 ...
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Page 298: ...Part Number 00KC215 Printed in China 1P P N 00KC215 ...
Page 299: ... 1P00KC215 ...
