• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 3 “
Parts listing
” on page 29 to determine which components are consumable, structural, or CRU
parts.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
Diagnostic
code
Message
Description
Action
W.305800-
A
[W.305800A] Driver
health protocol: Reports
"failed" status controller.
DRIVER HEALTH
PROTOCOL: Reports
'Failed' Status
Controller.
1. Restart the system.
2. If the problem persists, switch to the backup
UEFI image or reload the current UEFI image.
3. (Trained technician only) Replace the system
board (see “Removing the system-board
assembly” on page 71 and “Installing the
system-board assembly” on page 71).
W.305800-
B
[W.305800B] Driver
health protocol: Reports
"reboot" required
controller.
DRIVER HEALTH
PROTOCOL: Reports
'Reboot' Required
Controller.
1. No action required. The system will reboot at
the end of POST.
2. If the problem persists, switch to the backup
UEFI image or reload the current UEFI image.
3. (Trained technician only) Replace the system
board (see “Removing the system-board
assembly” on page 71 and “Installing the
system-board assembly” on page 71).
W.305800-
C
[W.305800C] Driver
health protocol: Reports
"system shutdown"
required controller.
DRIVER HEALTH
PROTOCOL: Reports
'System Shutdown'
Required Controller.
1. Restart the system.
2. If the problem persists, switch to the backup
UEFI image or reload the current UEFI image.
3. (Trained technician only) Replace the system
board (see “Removing the system-board
assembly” on page 71 and “Installing the
system-board assembly” on page 71).
W.305800-
D
[W.305800D] Driver
health protocol:
Disconnect controller
failed. Requires
"reboot".
DRIVER HEALTH
PROTOCOL:
Disconnect Controller
Failed. Requires
'Reboot'.
1. Restart the system.
2. If the problem persists, switch to the backup
UEFI image or reload the current UEFI image.
3. (Trained technician only) Replace the system
board (see “Removing the system-board
assembly” on page 71 and “Installing the
system-board assembly” on page 71).
W.305800E
[W.305800E] Driver
health protocol: Reports
invalid health status
driver.
DRIVER HEALTH
PROTOCOL: Reports
Invalid Health Status
Driver.
1. Restart the system.
2. If the problem persists, switch to the backup
UEFI image or reload the current UEFI image.
3. (Trained technician only) Replace the system
board (see “Removing the system-board
assembly” on page 71 and “Installing the
system-board assembly” on page 71).
101
Summary of Contents for BladeCenter HS23 1929
Page 1: ...BladeCenter HS23 Blade Server Problem Determination and Service Guide Machine Types 7875 1929 ...
Page 284: ...268 BladeCenter HS23 Blade ServerProblem Determination and Service Guide ...
Page 289: ...Taiwan BSMI RoHS declaration Appendix B Notices 273 ...
Page 290: ...274 BladeCenter HS23 Blade ServerProblem Determination and Service Guide ...
Page 296: ...280 BladeCenter HS23 Blade ServerProblem Determination and Service Guide ...
Page 297: ......
Page 298: ...Part Number 00KC215 Printed in China 1P P N 00KC215 ...
Page 299: ... 1P00KC215 ...