• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 3 “
Parts listing
” on page 29 to determine which components are consumable, structural, or CRU
parts.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
Error Code
Event ID
Type
Error Message
Action
0x806f0013
806f0013-1701ffff
Information
Chassis (NMI
State) diagnostic
interrupt
1. Verify that you have
the latest system
firmware (see
“Updating firmware
and device drivers”
on page 23).
2. If an expansion card
is installed in the
blade server, verify
that the firmware for
each expansion card
is up to date.
3. Run the Setup utility
and restore system
setting to defaults
(see “Using the Setup
utility” on page 11).
4. Check the event logs
for other related error
messages (see “Event
logs” on page 79).
5. Remove each
expansion card, one
at a time until the
error does not occur
(see “Removing an I/
O expansion card” on
page 50).
6. Replace failing
adapter and reinstall
any other expansion
cards that were
removed (see
“Installing an I/O
expansion card” on
page 53).
7. (Trained technician
only) If the error
continues, replace the
system-board
assembly (see
“Removing the
system-board
assembly” on page
71 and “Installing the
system-board
assembly” on page
71).
139
Summary of Contents for BladeCenter HS23 1929
Page 1: ...BladeCenter HS23 Blade Server Problem Determination and Service Guide Machine Types 7875 1929 ...
Page 284: ...268 BladeCenter HS23 Blade ServerProblem Determination and Service Guide ...
Page 289: ...Taiwan BSMI RoHS declaration Appendix B Notices 273 ...
Page 290: ...274 BladeCenter HS23 Blade ServerProblem Determination and Service Guide ...
Page 296: ...280 BladeCenter HS23 Blade ServerProblem Determination and Service Guide ...
Page 297: ......
Page 298: ...Part Number 00KC215 Printed in China 1P P N 00KC215 ...
Page 299: ... 1P00KC215 ...