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Chapter 6. Symptom-to-FRU Index

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POST Error Message

Description/Action

System Halted

The system has been halted. A reset 
or power cycle is required to reboot 
the machine. This message appears 
after a fatal error has been detected.

Reboot and  Select proper Boot 
device or Insert Boot Media in 
selected Boot device

The BIOS was unable to find a 
suitable boot device.
Make sure the boot drive is properly 
connected to the computer.
Make sure you have bootable 
media.

Undetermined problems

If this computer has a parallel ATA hard disk drive, make sure that the hard 
disk drive is jumpered as a master and the optical drive is jumpered as a 
slave.
1.  Power-off the computer.
2.  Remove or disconnect the following components (if installed) one at a 

time.

a.  External devices (modem, printer, or mouse)
b.  Any adapters
c.  Memory modules
d.  Extended video memory
e.  Hard disk drive

3.  Power-on the computer to re-test the system.
4.  Repeat steps 1 through 3 until you find the failing device or adapter.

If all devices and adapters have been removed, and the problem 
continues, replace the motherboard.

Summary of Contents for C205

Page 1: ...sitive devices 7 Grounding requirements 7 Safety notices 8 Chapter 3 General information 11 Specifications 11 Chapter 4 General Checkout 12 Problem determination tips 13 Chapter 5 Using the Setup Utility 14 Starting the Setup Utility program 14 Viewing and changing settings 14 Using passwords 15 Using Device 17 Selecting a startup device 18 Exiting from the Setup Utility program 19 Chapter 6 Sympt...

Page 2: ...cing the converter board 39 Replacing the LED touch panel control module 40 Replacing the function board 41 Replacing the LED board 42 Removing the motherboard cover 43 Replacing the system fan 44 Replacing the heatsink 45 Replacing the WLAN card 46 Replacing the TV tuner card 47 Replacing the speakers system 48 Replacing the motherboard 49 Replacing the LED panel 50 Replacing the camera 52 Replac...

Page 3: ...on and danger statements in this book before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d exécuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Sie irgendwelche Vorgänge durchführen Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel ...

Page 4: ...ny product Lenovo produces containing RoHS compliant parts RoHS compliant Lenovo C205 parts have unique FRU part numbers Before or after June 2006 failed RoHS compliant parts must always be replaced using RoHS compliant FRUs so only the FRUs identified as compliant in the system HMM or direct substitutions for those FRUs can be used Products marketed before June 2006 Products marketed after June 2...

Page 5: ...t you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away...

Page 6: ... electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical ...

Page 7: ... instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your ...

Page 8: ...ed CRT face or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connecto...

Page 9: ... static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that meets the specific s...

Page 10: ...ipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached device...

Page 11: ...CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure ...

Page 12: ...he power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices ...

Page 13: ...on Specifications This section lists the physical specifications for your computer Type Lenovo C205 This section lists the physical specifications Environment Air temperature Operating 10 to 35 C Transit 20 to 55 C Humidity Operating 35 to 80 Transit 20 to 93 40 C Altitude 86KPa to 106KPa Electrical input Input voltage 100 240VAC 10 Input frequency 50Hz 60Hz ...

Page 14: ... computer to boot up in quiet mode no memory count and checkpoint code display when no errors are detected by POST Before replacing any FRUs ensure that the latest level of BIOS is installed on the system A down level BIOS might cause false errors and unnecessary replacement of the motherboard Use the following procedures to help determine the cause of the problem 1 Power off the computer and all ...

Page 15: ...r multiple systems Is the failure repeatable Has this configuration ever worked If it has been working what changes were made prior to it failing Is this the original reported failure Diagnostics version Type and version level Hardware configuration Print print screen configuration currently in use BIOS level Operating system software Type and version level Note To eliminate confusion identical sy...

Page 16: ...you see the setup screen release the F1 key Notes a If you are using a USB keyboard and the Setup Utility program does not display using this method repeatedly press and release the F1 key rather than leaving it pressed when turning on the computer b If a Power On Password or an administrator password has been set the Setup Utility program menu is not displayed until you type your password For mor...

Page 17: ...e to the following rules Must have at least seven characters in length Contain at least one alphabetic character and one numeric character Setup Utility program and hard disk drive passwords are not case sensitive Not be your name or your user name Not be a common word or a common name Be significantly different from your previous password Administrator password When an Administrator Password is s...

Page 18: ...ly set Administrator password do the following Note When prompted for a password you must type your Administrator password 1 From Security menu select Set Administrator Password and press Enter 2 The password dialog box will be displayed Enter New Password and confirm New Password dialog A setup notice will display that changes have been saved 3 Select Exit 4 Select Save changes and Exit Power On ...

Page 19: ...password is set you may select the Advanced Menu for device setup Using Device Device is used to enable or disable user access to the following device ATA Drives Setup Select this option to configure your system s SATA mode To set Device do the following 1 Start the Setup Utility program see Starting the Setup Utility program on page 16 2 From the Setup Utility program menu select Devices 3 Select...

Page 20: ...lease the F12 key rather than leaving it pressed when turning on the computer 3 Select the desired startup device from the Startup Device Menu and press Enter to begin Note Selecting a startup device from the Startup Device menu does not permanently change the startup sequence Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence do ...

Page 21: ...rogram When you finish viewing or changing settings press Esc to return to the Setup Utility program menu you might have to press Esc several times If you want to save the new settings select Save changes and Exit before you exit Otherwise your changes will not be saved ...

Page 22: ...udio response diagnose the error message first If you cannot run the diagnostic tests or you get a diagnostic error code when running a test but did receive a POST error message diagnose the POST error message first If you did not receive any error message look for a description of your error symptoms in the first part of this index Hard disk drive boot error A hard disk drive boot error can have ...

Page 23: ...sk drive The drive is defective Replace the hard disk drive Power Supply Problems If you suspect a power problem use the following procedures Check Verify FRU Action Check the following for proper installation Power Cord On Off Switch connector On Off Switch Power Supply connector Motherboard Power Supply connectors Microprocessor s connection Reseat connectors Check the power cord for continuity ...

Page 24: ...OST Error Message Description Action CMOS Date Time Not Set The CMOS Date and or Time are invalid This error can be resolved by readjusting the system time in Phenix BIOS Setup CMOS Checksum Bad Checksum of CMOS is incorrect The computer loads the default configuration settings This error might indicate that CMOS has become corrupt due to a weak CMOS battery Primary Master Hard Disk Error The IDE ...

Page 25: ...re you have bootable media Undetermined problems If this computer has a parallel ATA hard disk drive make sure that the hard disk drive is jumpered as a master and the optical drive is jumpered as a slave 1 Power off the computer 2 Remove or disconnect the following components if installed one at a time a External devices modem printer or mouse b Any adapters c Memory modules d Extended video memo...

Page 26: ...onnectors controls and components of the computer Locating components and connectors The following illustrations will help you to locate the various components and connectors in your computer Font view The following illustration shows the location of connectors on the front of the computer 1 6 7 8 9 3 4 5 2 ...

Page 27: ...hen turning off the LED the indicator light will be solid on 6 Brightness down 7 Brightness up 8 LED ON OFF 9 Power button Left and right view The following illustrations show the location of connectors on the left and right side of the computer Attention Be careful not to block any air vents on the computer Blocked air vents may cause overheating 1 5 4 3 2 1 Memory card reader 2 USB ports 2 ...

Page 28: ...one connector 5 Optical drive slot Rear view The following illustration shows the location of connectors on the rear of the computer 1 2 3 4 5 1 USB ports 3 2 Ethernet connector 3 PS 2 keyboard connector 4 Power connector 5 TV tuner connector Selected models only ...

Page 29: ...ustration shows the components inside your computer 1 Computer stand 2 Rear deco 3 Computer cover 4 Motherboard Cover 5 Hard disk drive 6 Motherboard 7 Chassis 8 LED panel 9 Front bezel 10 System fan 11 Heatsink 12 Optical drive 13 LED touch panel control module ...

Page 30: ...he planar or system board is the main circuit board in your computer It provides basic computer functions and supports a variety of devices that are factory installed or that you can install later The following illustration shows the locations of parts on the motherboard 1 2 3 3 7 8 9 10 11 12 13 14 15 16 18 17 19 20 21 22 23 4 5 6 1 Memory module connector 2 Card reader connector 3 USB connectors...

Page 31: ...r 12 Front LCD Logo connector 13 LED touch panel control module connector 14 Optical disk drive power connector 15 Optical disk drive data connector 16 Hard disk drive power and data connectors 17 Front LED indicator control module connector 18 Function board connector 19 Converter connector 20 System fan connector 21 Camera connector 22 LED connector 23 WLAN card connector ...

Page 32: ...ual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support web site at http consumersupport lenovo com Note Use only parts provided by Lenovo General information Pre disassembly instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug all power and signa...

Page 33: ...creen from scratches or other damage 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices 2 Unplug all power cords from electrical outlets 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Locatin...

Page 34: ...dule upward to remove it from its socket Both memory modules can be removed by following the same procedure 8 Align the new memory module with the socket then insert it and push down on the top edge Make sure the latches lock the memory module in place 9 Align then slide back the memory cover 10 Screw the memory cover back 11 Place the protective rubber cap back in position ...

Page 35: ...ch screen from scratches or other damage 1 Remove any media diskettes CDs or memory cards from the drives shut down your operating system and turn off the computer and all attached devices 2 Unplug all power cords from electrical outlets 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer t...

Page 36: ...are Maintenance Manual 34 6 Slide the computer stand out Removing the computer cover To remove the computer cover 1 Remove the computer stand Refer to Removing the computer stand 2 Lift up the computer cover ...

Page 37: ...remove the computer rear deco 1 Remove the computer stand Refer to Removing the computer stand 2 Remove the computer cover Refer to Removing the computer cover 3 Remove the 2 screws that secure the rear deco to the chassis 4 Lift up the computer rear deco to remove it ...

Page 38: ...stand Refer to Removing the computer stand 2 Remove the computer cover Refer to Removing the computer cover 3 Remove the 4 screws that secure the stand bracket to the chassis then lift it up 4 Remove the 4 screws that secure the hard disk drive bay to the chassis 5 Slide the hard disk drive bay out then lift it up ...

Page 39: ...drive bay back into position and secure it to the chassis with the 4 screws 9 Put the stand bracket back into place and secure it to the chassis with its 4 screws 10 Reattach the computer cover and stand Replacing the optical drive To replace the optical drive 1 Remove the computer stand Refer to Removing the computer stand 2 Remove the computer cover Refer to Removing the computer cover 3 Remove ...

Page 40: ...ive to the metal bracket 8 Use a small flat head screwdriver to press the pins down then push the pins out against the cover 9 Separate the cover from the defective optical drive 10 Install the new optical drive as follows 1 Align the new optical drive with the cover then push the cover back into position 2 Screw the metal bracket onto the new optical drive 3 Slide the new optical drive into the d...

Page 41: ...puter cover Refer to Removing the computer cover 3 Remove the 2 screws that secure the converter board to the chassis 4 Lift up the converter board and disconnect the power cables from the converter board 5 Separate the converter board from the insulating box 6 Slide the new converter board into the insulating box 7 Connect the power cables to the new converter board 8 Align then screw in the new ...

Page 42: ...ng the computer cover 3 Remove the rear deco Refer to Removing the rear deco 4 Remove the 2 screws that secure the LED touch panel control module to the chassis 5 Disconnect the cables from the LED touch panel control module and remove it 6 Connect the cables to the new LED touch panel control module 7 Align then screw in the new LED touch panel control module 8 Install back the rear deco 9 Reatta...

Page 43: ...nd 2 Remove the computer cover Refer to Removing the computer cover 3 Remove the 3 screws that secure the function board to the chassis 4 Disconnect the cable from the function board 5 Lift up the function board to remove it 6 Connect the cable to the new function board 7 Align then screw in the new function board 8 Reattach the computer cover and stand ...

Page 44: ...ter stand 2 Remove the computer cover Refer to Removing the computer cover 3 Remove the 2 screws that secure the LED board to the chassis 4 Disconnect the cable from the LED board 5 Lift up the LED board to remove it 6 Connect the cable to the new LED board 7 Align then screw in the new LED board 8 Reattach the computer cover and stand ...

Page 45: ...To remove the motherboard cover 1 Remove the computer stand Refer to Removing the computer stand 2 Remove the computer cover Refer to Removing the computer cover 3 Remove the 7 screws that secure the motherboard cover to the chassis 4 Lift up the motherboard cover ...

Page 46: ...er Refer to Removing the computer cover 3 Remove the motherboard cover Refer to Removing the motherboard cover 4 Remove the 4 screws that secure the stand bracket to the chassis then lift it up 5 Disconnect the system fan power cable from the connector on the motherboard 6 Remove the 3 screws that secure the system fan to the chassis 7 Lift up the system fan to remove it ...

Page 47: ...move the computer stand Refer to Removing the computer stand 2 Remove the computer cover Refer to Removing the computer cover 3 Remove the motherboard cover Refer to Removing the motherboard cover 4 Remove the rear deco Refer to Removing the rear deco 5 Remove the 8 screws that secure the heatsink to the motherboard 6 Lift up the heatsink to remove it 7 Align the 8 screw holes on the new heatsink ...

Page 48: ...cover Refer to Removing the motherboard cover 4 Disconnect the antenna cables from the WLAN card 5 Remove the 2 screws that secure the WLAN card to the motherboard 6 Pull the WLAN card upward to remove it from the card port 7 Align the new WLAN card with the card port then insert it 8 Screw the new WLAN card in 9 Connect the antenna cables to the new WLAN card 10 Reattach the motherboard cover 11 ...

Page 49: ...efer to Removing the motherboard cover 4 Disconnect the antenna cable from the TV tuner card 5 Remove the 2 screws that secure the TV tuner card to the motherboard 6 Pull the TV tuner card upward to remove it from the card port 7 Align the new TV tuner card with the card port then insert it 8 Screw the new TV tuner card in 9 Connect the antenna cable to the new TV tuner card 10 Reattach the mother...

Page 50: ... cover Refer to Removing the motherboard cover 4 Disconnect the speakers system cables from the motherboard 5 Remove the 4 screws that secure the left and right speakers to the chassis 6 Pull out the left and right speakers from the chassis 7 Align the new speakers with the chassis then secure them with the 4 screws 8 Connect the speakers system cables to the motherboard 9 Reattach the motherboard...

Page 51: ... Replacing the heatsink 7 Remove the WLAN card Refer to Replacing the WLAN card 8 Remove the TV tuner card Refer to Replacing the TV tuner card 9 Disconnect all cables connected to the motherboard 10 Remove the 5 screws that secure the motherboard to the chassis 11 Slide the motherboard out then lift it up 12 Place the new motherboard onto the chassis then align the 5 screw holes in the motherboar...

Page 52: ...to Replacing the speakers systems 9 Remove the converter board Replacing the converter board 10 Remove the LED touch panel control module Refer to Replacing the LED touch panel control module 11 Remove the function board Refer to Replacing the function board 12 Remove the LED board Refer to Replacing the LED board 13 Remove the rear deco Refer to Removing the computer rear deco 14 Remove the mothe...

Page 53: ...ter 8 Replacing hardware 51 19 Lift up the LED panel to remove it 20 Align and then install the new LED panel 21 Reconnect all cables and reattach all related parts 22 Reattach the computer cover and stand ...

Page 54: ...ar deco Refer to Removing the computer rear deco 4 Remove the 2 screws that secure the camera to the panel front bezel 5 Remove the data cable from the camera 6 Pull out the camera gently from the panel front bezel 7 Connect the camera cable to the new camera 8 Align and then screw in the new camera 9 Reattach the computer rear deco and secure it to the chassis with the screws 10 Reattach the comp...

Page 55: ... go to the Support web site at http consumersupport lenovo com To replace the keyboard 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices 2 Unplug all power cords from electrical outlets Note Your keyboard might be connected to the standard keyboard connector at the rear of the computer or to a USB connecto...

Page 56: ...ce Manual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support web site at http consumersupport lenovo com To replace the mouse 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices 2 Unplug all power cords from electrical outlets 3 Disconnect the mouse cable from the...

Page 57: ...ace the power adapter 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices 2 Disconnect the power adapter from the computer and connect the new power adapter to the same connector ...

Page 58: ...stem the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management APM BIOS mode is ignored Not all operating systems support ACPI BIOS mode Automatic Power On features The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically Resumes On R...

Page 59: ...n the manuals included with your computer and the content of the manual at any time without additional notice The manuals included with your computer are provided to help you use Lenovo s products appropriately For the configuration of the product refer to the related contract if any or product packing list or consult the distributor for the product sales The content of the manuals included with y...

Page 60: ...LIVE AMD Opteron AMD Phenom AMD Sempron Catalyst Cool n Quiet CrossFire PowerPlay Radeon and The Ultimate Visual Experience are trademarks of Advanced Micro Devices Inc Other company product or service names referred to herein or in other Lenovo publications may be trademarks or service marks of others All rights reserved Names or marks of certain companies mentioned in the manuals included with y...

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