Lenovo F0G2, User Manual

Page 1: ...IdeaCentre AIO 5 User Guide ...

Page 2: ...d Warranty Guide Generic Safety and Compliance Notices Setup Guide First Edition May 2021 Copyright Lenovo 2021 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...sic procedure for resolving computer problems 17 Troubleshooting 17 Startup problems 18 Screen problems 19 Audio problems 20 Network problems 20 Performance problems 23 Storage drive problems 24 CD or DVD problems 24 Software problems 25 Recovery 25 Restore system files and settings to an earlier point 25 Restore your files from a backup 25 Reset your computer 26 Use advanced options 26 Windows au...

Page 4: ...ii IdeaCentre AIO 5 User Guide ...

Page 5: ...computer including this User Guide To get the latest documentation go to https pcsupport lenovo com Microsoft makes periodic feature changes to the Windows operating system through Windows Update As a result some information in this documentation might become outdated Refer to Microsoft resources for the latest information This guide applies to the Lenovo product models listed below Illustrations ...

Page 6: ...iv IdeaCentre AIO 5 User Guide ...

Page 7: ...eakers 8 Wireless charging indicator Either an integrated camera or an infrared camera is provided on your computer for selected models Wireless charging indicator Show the charging status of a phone that supports wireless charging Blinking white The phone is being charged Solid white The phone is fully charged Blinking amber Charging error occurs Off No phone is detected Copyright Lenovo 2021 1 ...

Page 8: ...Note For some phones the indicator might still blink white when the phone is fully charged Related topics USB specifications on page 7 2 IdeaCentre AIO 5 User Guide ...

Page 9: ... 4 in connector 3 Ethernet connector 4 HDMI 1 4 out connector 5 USB 2 0 connector 2 6 USB C connector USB 3 1 Gen 1 7 3 in 1 SD card slot 8 USB 3 1 connector Gen 2 9 Audio combo jack 10 Power adapter connector 11 Power button Chapter 1 Meet your computer 3 ...

Page 10: ...et connector 4 HDMI 1 4 out connector 5 USB 2 0 connector 2 6 USB C connector USB 3 1 Gen 1 7 3 in 1 SD card slot 8 USB 3 1 connector Gen 2 9 Audio combo jack 10 Power adapter connector 11 Power button Related topics USB specifications on page 7 4 IdeaCentre AIO 5 User Guide ...

Page 11: ...Bottom 24 inch models 1 Storage drive door 2 Internal speakers 2 3 Cable clip for 24 inch models only Chapter 1 Meet your computer 5 ...

Page 12: ...icroprocessor To view the microprocessor information of your computer right click the Start button and then click System Memory Double data rate 4 DDR4 small outline dual in line memory module SODIMM Storage device 2 5 inch form factor 7 mm 0 28 inch height hard disk drive M 2 solid state drive To view the storage drive capacity of your computer right click the Start button to open the Start conte...

Page 13: ... 1200 pixels 60 Hz USB C to DP 3840 x 2160 pixels 60 Hz Connect to USB C accessories to help expand your computer functionality To purchase USB C accessories go to https www lenovo com accessories Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices file attributes and other factors related to system configuration and operati...

Page 14: ...8 IdeaCentre AIO 5 User Guide ...

Page 15: ...necting to a wired or wireless network Connect to the wired Ethernet Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable Connect to Wi Fi networks for selected models Click the network icon in the Windows notification area and then select a network for connection Provide required information if needed Copyright Lenovo 2021 9 ...

Page 16: ...dels Note Some gestures might not be applicable when you use certain apps Tap once to single click Tap twice quickly to double click Tap and hold to right click Slide to scroll through items Zoom in Zoom out 10 IdeaCentre AIO 5 User Guide ...

Page 17: ...lic object on the screen which might damage the touch panel or cause it to malfunction Do not use fingernails gloved fingers or inanimate objects for input on the screen Regularly calibrate the accuracy of the finger input to avoid a discrepancy Connect an external display Connect a projector or a monitor to your computer to give presentations or expand your workspace Connect a wireless display En...

Page 18: ...12 IdeaCentre AIO 5 User Guide ...

Page 19: ...odic updates of the features to keep improving your experience with your computer The description of features might be different from that on your actual user interface Color sensor for selected models The color sensor enables you to measure and adjust the color accuracy of your computer display Therefore a color image or graphic is rendered as close as possible to its original intent The color pr...

Page 20: ...n or turn off the night light Type Night light in the search box Click Night light Then follow the on screen instructions Open the Start menu Click Settings System Display Then turn on or turn off the Night light switch Set the power plan For ENERGY STAR compliant computers the following power plan takes effect when your computers have been idle for a specified duration turn off the display After ...

Page 21: ...ut of the drive 2 Insert a disc into the tray or remove a disc from the tray and then push the tray back into the drive Note If the tray does not slide out of the drive when you press the eject button turn off the computer Then insert a straightened paper clip into the emergency eject hole adjacent to the eject button Use the emergency eject only in an emergency Record a disc 1 Insert a recordable...

Page 22: ...in the Windows notification area to show hidden icons Then right click the Safely Remove Hardware and Eject Media icon 2 Select the corresponding item to eject the card from the Windows operating system 3 Press the card and remove it from your computer Store the card safely for future use Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities ...

Page 23: ...c All connected devices that require ac power are connected to properly grounded and working electrical outlets d All connected devices are enabled in UEFI BIOS 2 Use an antivirus program if any to see if the computer has been infected by a virus If the program detects a virus remove the virus 3 See Chapter 4 Troubleshooting diagnostics and recovery on page 17 to resolve the problem you are experi...

Page 24: ...rom the correct storage drive or fails to start up Ensure that all storage drive signal cables and power cables are connected correctly Ensure that the storage drive the computer starts up from is listed as the first startup device in UEFI BIOS In rare cases the storage drive with the operating system might get corrupted or damaged In such cases you might need to replace the storage drive If the c...

Page 25: ...roblem Move fluorescent desk lighting or any equipment that produces magnetic fields farther away from the screen If the problem persists turn off the computer Then adjust the placement of the computer and other devices so that they are at least 305 mm 12 inches apart Turn on the computer Reset the refresh rate 1 Right click a blank area on the desktop 2 Click Display settings On the Display tab c...

Page 26: ...pansion slots the audio function built into the system board is disabled Therefore you must use the audio connectors on the audio adapter Ensure that the program you are running is designed for use in the Microsoft Windows operating system If the program is designed to run in DOS the program does not use the Windows sound feature The program must be configured to use SoundBlaster Pro or SoundBlast...

Page 27: ... might degrade performance cause data loss or result in lost connections When a Gigabit Ethernet model computer is used at a speed of 1000 Mbps the Ethernet LAN connection fails or errors occur Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE T hub switch not 100 BASE X The Wake On LAN WOL feature does not work Enable the Wake On LAN feature in UEFI BIOS T...

Page 28: ... device and then click Enable device 4 Expand Network adapters to display all network devices Right click each Bluetooth device and then click Enable device Turn on the Bluetooth radio 1 Open the Start menu 2 Click Settings Devices Bluetooth other devices 3 Turn on the Bluetooth switch to enable the Bluetooth feature Update or reinstall the Bluetooth driver Sound does not come from the Bluetooth h...

Page 29: ... menu 2 Click Windows System File Explorer This PC 3 Right click your C drive and then click Properties 4 Check the amount of free space and then click Disk Cleanup 5 A list of unnecessary file categories is displayed Select the category you want to delete and then click OK Disable some Windows features or remove some unnecessary programs 1 Go to Control Panel and view by large icons or small icon...

Page 30: ...ched or damaged Try inserting another disc that you know works If you have multiple CD or DVD drives installed or a combination of CD and DVD drives try inserting the disc into the other drive In some cases only one of the drives is connected to the audio subsystem A bootable recovery medium such as the Product Recovery CD cannot be used to start your computer Ensure that the CD or DVD drive is se...

Page 31: ...he printed documentation that comes with the program or the help system of the program Update the program Uninstall the program and then reinstall it To download a program that is preinstalled on your computer go to https pcsupport lenovo com and follow the on screen instructions Recovery This section introduces the recovery information of the Windows 10 operating system Ensure that you read and f...

Page 32: ...ions Create and use a recovery USB device It is recommended that you create a recovery USB drive as early as possible as a backup for the Windows recovery programs With the recovery USB drive you can troubleshoot and fix the problems even if the preinstalled Windows recovery programs are damaged Create a recovery USB drive Attention The creation process deletes anything stored on the USB drive To ...

Page 33: ...mponent or when you added a component This action might eliminate the driver as the potential cause of a problem Download and install the latest driver by one of the following methods From Lenovo Vantage Open Lenovo Vantage to check the available update packages If the latest UEFI BIOS update package is available follow the on screen instructions to download and install the package From the Lenovo...

Page 34: ...28 IdeaCentre AIO 5 User Guide ...

Page 35: ...thirty 30 days of your receipt of the replacement CRU For full details see the Lenovo Limited Warranty documentation at https www lenovo com warranty llw_02 CRU list The following is the CRU list of your computer Self service CRUs Storage device Storage drive bracket Hinge bracket Remove or replace a CRU This section provides instructions on how to remove or replace a CRU Storage drive Prerequisit...

Page 36: ...the desk or surface Hold the sides of your computer and gently lay it down so that the computer cover is against the surface and the screen is facing up 3 Push the latch to unlock the storage drive door 4 Pull the storage drive and the bracket out 5 Remove the storage drive from the bracket 30 IdeaCentre AIO 5 User Guide ...

Page 37: ...e of the bracket b Bend the left side of the bracket to install the other two pins 7 Install the storage drive and the bracket 8 Lock the storage drive door 9 Place the computer in an upright position 10 Reconnect the ac power adapter and all disconnected cables to the computer Chapter 5 CRU replacement 31 ...

Page 38: ...tions Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Removal steps 1 Turn off the computer and remove all connected devices and cables 2 Position the computer to see the rear side of the computer 3 Slightly press the hinge cover 32 IdeaCentre AIO 5 User Guide ...

Page 39: ...4 Remove the hinge cover 5 Install the hinge cover Chapter 5 CRU replacement 33 ...

Page 40: ...s the hinge cover until it snaps into position 7 Reconnect the ac power adapter and all disconnected cables to the computer 8 Position the computer to see the front side of the computer 34 IdeaCentre AIO 5 User Guide ...

Page 41: ...t documentation Safety and Warranty Guide Generic Safety and Compliance Notices Setup Guide This User Guide Regulatory Notice Go to https pcsupport lenovo com Then follow the on screen instructions to filter out the documentation you want Lenovo Support Web site with the latest support information of the following Drivers and software Diagnostic solutions Product and service warranty Product and p...

Page 42: ...s the problem Is it continuous or intermittent Any error message or error code What operating system are you using Which version Which software applications were running at the time of the problem Can the problem be reproduced If so how 2 Record the system information Product name Machine type and serial number The following illustration shows where to find the machine type and serial number of yo...

Page 43: ...ing change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available Services not covered Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Identification of software problem sources Configuration of ...

Page 44: ...38 IdeaCentre AIO 5 User Guide ...

Page 45: ...k Turn on or turn off Mouse Keys Left Alt Left Shift PrtScn or PrtSc Turn on or turn off High Contrast For more information go to https windows microsoft com and then search using any of the following keywords keyboard shortcuts key combinations shortcut keys Ease of Access Center Ease of Access Center on the Windows operating system enables you to configure your computers to suit their physical a...

Page 46: ...send e mails To use Speech Recognition 1 Go to Control Panel and view by Category 2 Click Ease of Access Speech Recognition 3 Follow the on screen instructions Screen reader technologies Screen reader technologies are primarily focused on software program interfaces help systems and various online documents For additional information about screen readers see the following Use PDFs with screen read...

Page 47: ...ough a screen reader Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader Ergonomic information Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind o...

Page 48: ...r head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your comfort posture Arm and hand position If available use chair arm rests or an area on your working surface to provide weight support for your arms Keep your forearms wrists and hands in a relaxed and neutral h...

Page 49: ...eb site or from your computer contact your local Lenovo office or reseller to obtain a printed version of the LLW Access the Ubuntu help system The Ubuntu help system provides information about how to use the Ubuntu operating system To access the help system from Home Screen move your pointer to the Launch bar and then click the Help icon If you cannot find the Help icon from the Launch bar click ...

Page 50: ...44 IdeaCentre AIO 5 User Guide ...

Page 51: ... to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected ...

Page 52: ...본 장치는 무선 송수신기 입니다 본 장치는 국제 가이드라인으로 권장되는 전파 노출에 대한 제한을 초과하지 않도록 설계되었습니다 장치 액세서리 및 최신 부품을 사용할 경우 SAR 값이 달라질 수 있 습니다 SAR 값은 국가 보고 및 테스트 요구 사항과 네트워크 대역에 따라 다를 수 있습니다 본 장치 는 사람의 신체에서 20mm 이상의 거리에서 사용할 수 있습니다 Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco design requirements of the ErP Lot 3 regulation For more information go to https www lenovo com us en compliance eco decl...

Page 53: ... Wake Up on Alarm feature to make the computer wake up at a set time To meet the off mode requirement of ErP compliance you need to disable the Fast Startup function 1 Go to Control Panel and view by large icons or small icons 2 Click Power Options Choose what the power buttons do Change settings that are currently unavailable 3 Clear the Turn on fast startup recommended option from the Shutdown s...

Page 54: ...48 IdeaCentre AIO 5 User Guide ...

Page 55: ...ht to improve and or modify the products and software programs described in the manuals included with your computer and the content of the manual at any time without additional notice The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase For the configura...

Page 56: ...re included with this product Lenovo may update this document at any time without notice For the latest information or any questions or comments contact or visit the Lenovo Web site https pcsupport lenovo com Trademarks LENOVO LENOVO logo IDEACENTRE and IDEACENTRE logo are trademarks of Lenovo Optane is trademarks of Intel Corporation or its subsidiaries in the U S and or other countries Microsoft...

Page 57: ......

Page 58: ......