Chapter 4. Troubleshooting
35
Lenovo OneKey Recovery system
Where are the recovery discs?
Your computer did not come with recovery discs. Use the Lenovo OneKey
Recovery system if you need to restore the system to its factory status.
What can I do if the back-up process fails?
If you can start the backup but it fails during the back-up process, try the
following steps:
1
Close all open programs, and then restart the back-up process.
2
Check to see if the destination media is damaged. Select another path
and then try again.
When do I need to restore the system to its factory status?
Use this feature when the operating system fails to start up. If there is
critical data on the system partition, back it up before starting recovery.
When the operating system is running, I press the Novo Button, but the
Lenovo OneKey Recovery system is not started.
The Lenovo OneKey Recovery system is not preinstalled on your computer
or it has been uninstalled.
Is the Lenovo OneKey Recovery system preinstalled on all Lenovo notebook
computers?
No. Lenovo OneKey Recovery system is available only on computers
preinstalled with Windows.
BIOS setup utility
What is the BIOS setup utility?
The BIOS setup utility is ROM-based software. It communicates basic
computer information and provides options for setting boot devices,
security, hardware mode, and other preferences.
Note:
The Lenovo OneKey Recovery system may not be available on some Lenovo
computers with preinstalled Windows. To check your computer, go to
Control Panel
Programs
and check whether Lenovo OneKey Recovery is included in the installed
programs list.