Lenovo IdeaCentre A3 Series, Hardware Maintenance Manual

Page 1: ...spection guide 7 Handling electrostatic discharge sensitive devices 8 Grounding requirements 8 Safety notices 9 Chapter 3 General information 12 Specifications 12 Chapter 4 General Checkout 13 Problem determination tips 14 Chapter 5 Using the Setup Utility 15 Starting the Setup Utility program 15 Viewing and changing settings 15 Using passwords 16 Using Device 18 Selecting a startup device 19 Exit...

Page 2: ...erboard cover 31 Replacing the hard disk drive 31 Removing the hinge from the base bottom 33 Replacing the system fan 34 Replacing the heatsink 35 Replacing the bluetooth module 36 Replacing a memory module 37 Replacing the TV tuner card 38 Replacing the WLAN card 39 Replacing the motherboard 40 Removing the rear cover 41 Replacing the LED panel 43 Replacing the invert board 44 Replacing the camer...

Page 3: ...aution and danger statements in this book before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d exécuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Sie irgendwelche Vorgänge durchführen Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti ...

Page 4: ...com 2 Type the machine type Example 8129 in the Use Quick Path field then click Go 3 Under Browse by product click Continue 4 Under Important information click Parts information 5 In the Refine results field select Service parts then click the entry for your machine type The list of service parts by description with applicable machine type model and FRU part number is displayed Important informati...

Page 5: ... be used Products marketed before June 2006 Products marketed after June 2006 Current or original part Replacement FRU Current or original part Replacement FRU Non RoHS Can be Non RoHS Must be RoHS Must be RoHS Non RoHS Can be RoHS Non RoHS Can sub to RoHS RoHS Must be RoHS Note A direct substitution is a part with a different FRU part number that is automatically shipped by the distribution cente...

Page 6: ... you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away ...

Page 7: ... electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical ...

Page 8: ... instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your ...

Page 9: ...ed CRT face or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connecto...

Page 10: ...static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that meets the specific se...

Page 11: ... hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when...

Page 12: ...by local ordinances or regulations CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other th...

Page 13: ...he power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices ...

Page 14: ...Specifications This section lists the physical specifications for your computer Type Lenovo IdeaCentre A3 This section lists the physical specifications Environment Air temperature Operating 10 to 35 C Transit 20 to 55 C Humidity Operating 35 to 80 Transit 20 to 93 40 C Altitude 86KPa to 106KPa Electrical input Input voltage 220V 22V Input frequency 50Hz 1Hz ...

Page 15: ...uter to boot up in quiet mode no beep no memory count and checkpoint code display when no errors are detected by POST To enable beep memory count and checkpoint code display when a successful POST occurs do the following 1 Start the Setup Utility program See Starting the Setup Utility program 2 Select Start Options 3 Set Power On Self Test to Enhanced Before replacing any FRUs ensure that the late...

Page 16: ...nd model Processor or hard disk upgrades Failure symptom Do diagnostics indicate a failure What when where single or multiple systems Is the failure repeatable Has this configuration ever worked If it has been working what changes were made prior to it failing Is this the original reported failure Diagnostics version Type and version level Hardware configuration Print print screen configuration cu...

Page 17: ...ting system and turn off the computer 2 Turn on the computer press and hold the F1 key till you enter BIOS Setup Utility program then release the F1 key Notes If a Power On Password or an administrator password has been installed the Setup Utility program menu is not displayed until you type your password For more information see Using passwords Viewing and changing settings The Setup Utility prog...

Page 18: ...ers in length Contain at least one alphabetic character and one numeric character Setup Utility program password are not case sensitive Not be your name or your user name Not be a common word or a common name Be significantly different from your previous password Administrator password When an Administrator Password is set it deters unauthorized persons from changing configuration settings If you ...

Page 19: ...ord do the following Note When prompted for a password to access Setup Utility program you must type your Administrator password 1 From Security menu select Set Administrator Password and press Enter 2 The password dialog box will be displayed Press Enter twice to clear the Administrator password A setup notice will display that changes have been saved 3 Select OK 4 Select Save changes and Exit Po...

Page 20: ...s set you may select the Advanced Menu for device setup Using Device Device is used to enable or disable user access to the following device USB Setup When USB Legacy Support is set to Disabled the USB keyboard and or USB mouse may not be able used without device driver support To set Device do the following 1 Start the Setup Utility program see Starting the Setup Utility program on page 15 2 From...

Page 21: ...ce sequence To view or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program see Starting the Setup Utility program on page 15 2 Select Startup 3 Select Primary Boot Sequence 4 Select 1st Boot Device and Press Enter 5 Select boot device from available devices and Press Enter 6 Select 2nd Boot Device and others following step 4 and 5 if install...

Page 22: ...iagnose the error message first If you cannot run the diagnostic tests or you get a diagnostic error code when running a test but did receive a POST error message diagnose the POST error message first If you did not receive any error message look for a description of your error symptoms in the first part of this index Hard disk drive boot error A hard disk drive boot error error codes 1962 and I99...

Page 23: ...ation Starts the video operation Verifies that the boot drive is working If the POST detects a problem an error message appears on the screen A single problem can cause several error messages to appear When you correct the cause of the first error message the other error messages probably will not appear on the screen the next time you turn on the system POST Error Message Description Action CMOS ...

Page 24: ...e The BIOS was unable to find a suitable boot device Make sure the boot drive is properly connected to the computer Make sure you have bootable media Undetermined problems If this computer has a parallel ATA hard disk drive make sure that the hard disk drive is jumpered as a master and the optical drive is jumpered as a slave 1 Power off the computer 2 Remove or disconnect the following components...

Page 25: ... the computer Locating components and connectors The following illustrations will help you to locate the various components and connectors in your computer Internal components The following illustration shows the components inside your computer 3 2 1 4 5 6 8 7 9 13 14 15 16 10 11 12 1 Rear cover 2 LED panel bracket 3 Panel front bezel ...

Page 26: ...R 14 Bluetooth 15 Hard disk 16 Base bottom Identifying parts on the motherboard For Intel The motherboard sometimes called the planar or system board is the main circuit board in your computer It provides basic computer functions and supports a variety of devices that are factory installed or that you can install later The following illustration shows the locations of parts on the motherboard ...

Page 27: ...lue tooth connector 21 CR2032 battery connector 22 SO DIMM DDR3 socket 23 SATA data connector 24 SATA power connector 25 System fan connector 26 Hinge cable connector 27 RT2482 Scaler IC 28 Hinge LED connector Identifying parts on the motherboard For AMD The motherboard sometimes called the planar or system board is the main circuit board in your computer It provides basic computer functions and s...

Page 28: ...onnector 9 Mini PCI e Half height 10 Mini PCI e Full height 11 8 in 1 Card Reader 12 Microphone 13 Headphone SPDIF OUT 14 USB Connector 15 USB Connector 16 Speaker L connector 17 Power button 18 Speaker R connector 19 SO DIMM DDR2 socket 20 CR2032 battery connector 21 BIOS SPI Flash ROM 22 Blue tooth connector 23 SATA data connector ...

Page 29: ...Chapter 7 Locations 27 24 SATA power connector 25 System fan connector 26 RT2482 Scaler IC 27 Hinge cable connector 28 Hinge LED connector ...

Page 30: ...ual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support Web site at http consumersupport lenovo com Note Use only parts provided by Lenovo General information Pre disassembly instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug all power and signa...

Page 31: ... diskettes CDs or memory cards from the drives shut down your operating system turn off all attached devices and the computer 2 Unplug all power cords from electrical outlets 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer 4 Place the computer on a flat surface Lift up the bottom of the hinge...

Page 32: ...emove the 4 screws that secure the LED panel to the hinge 1 2 Disconnect the hinge cable from the LED panel 2 1 2 Removing the base top cover To remove the base top cover 1 Remove the hinge cover Refer to Removing the hinge cover 2 Remove the hinge from LED panel Refer to Removing the hinge from LED panel 3 Lift up the base top cover ...

Page 33: ... the base top cover 4 Remove the 6 screws that secure the motherboard cover to the computer base bottom 5 Lift up the cover from the base bottom Replacing the hard disk drive To replace the hard disk drive 1 Remove the hinge cover Refer to Removing the hinge cover 2 Remove the hinge from LED panel Refer to Removing the hinge from LED panel 3 Remove the base top cover Refer to Removing the base top...

Page 34: ...ecure the hard disk drive to the base bottom 1 Disconnect the data and power cables from the hard disk drive 2 Pull out the hard disk drive 2 1 6 Remove the 4 screws that secure the hard disk drive to the drive bay Slide the hard disk drive out of the drive bay ...

Page 35: ...in then push it back Removing the hinge from the base bottom To remove the hinge from base bottom 1 Remove the hinge cover Refer to Removing the hinge cover 2 Remove the hinge from LED panel Refer to Removing the hinge from LED panel 3 Remove the base top cover Refer to Removing the base top cover 4 Remove the motherboard cover Refer to Removing the motherboard cover 5 Remove the hard disk drive R...

Page 36: ...ver Refer to Removing the hinge cover 2 Remove the hinge from LED panel Refer to Removing the hinge from LED panel 3 Remove the base top cover Refer to Removing the base top cover 4 Remove the motherboard cover Refer to Removing the motherboard cover 5 Disconnect the system fan power cable from the connector on the motherboard 6 Remove the 3 screws that secure the system fan to the base bottom ...

Page 37: ...ase top cover 10 Screw the hinge back to the LED panel 11 Slide the hinge cover in then push it back Replacing the heatsink To replace the heatsink 1 Remove the hinge cover Refer to Removing the hinge cover 2 Remove the hinge from LED panel Refer to Removing the hinge from LED panel 3 Remove the base top cover Refer to Removing the base top cover 4 Remove the motherboard cover Refer to Removing th...

Page 38: ...nel 10 Slide the hinge cover in then push it back Replacing the bluetooth module To replace the bluetooth module 1 Remove the hinge cover Refer to Removing the hinge cover 2 Remove the hinge from LED panel Refer to Removing the hinge from LED panel 3 Remove the base top cover Refer to Removing the base top cover 4 Remove the motherboard cover Refer to Removing the motherboard cover 5 Remove the sc...

Page 39: ... motherboard cover and install the base top cover 9 Screw the hinge back to the LED panel 10 Slide the hinge cover in then push it back Replacing a memory module To replace a memory module 1 Remove the hinge cover Refer to Removing the hinge cover 2 Remove the hinge from LED panel Refer to Removing the hinge from LED panel 3 Remove the base top cover Refer to Removing the base top cover 4 Remove t...

Page 40: ...he latches lock the memory module in place 7 Screw back the motherboard cover and install the base top cover 8 Screw the hinge back to the LED panel 9 Slide the hinge cover in then push it back Replacing the TV tuner card To replace the TV tuner card 1 Remove the hinge cover Refer to Removing the hinge cover 2 Remove the hinge from LED panel Refer to Removing the hinge from LED panel 3 Remove the ...

Page 41: ...e top cover 11 Screw the hinge back to the LED panel 12 Slide the hinge cover in then push it back Replacing the WLAN card To replace the WLAN card 1 Remove the hinge cover Refer to Removing the hinge cover 2 Remove the hinge from LED panel Refer to Removing the hinge from LED panel 2 Remove the base top cover Refer to Removing the base top cover 3 Remove the motherboard cover Refer to Removing th...

Page 42: ... panel 3 Remove the base top cover Refer to Removing the base top cover 4 Remove the motherboard cover Refer to Removing the motherboard cover 5 Remove the hard disk Refer to Replacing the hard disk 6 Remove the system fan Refer to Replacing the system fan 7 Remove the heatsink Refer to Replacing the heatsink 8 Disconnect all the cables connect to the motherboard 9 Remove the bluetooth module Refe...

Page 43: ...ew the 7 screws on the new motherboard back in 17 Install all related components back to the new motherboard and base bottom 18 Screw back the motherboard cover and install the base top cover 19 Screw the hinge back to the LED panel 20 Slide the hinge cover in then push it back Removing the rear cover Attention Turn off the computer and wait 3 to 5 minutes to let the computer cool before removing ...

Page 44: ...ards from the drives shut down your operating system turn off all attached devices and the computer 2 Unplug all power cords from electrical outlets 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer 4 Remove the hinge cover and the hinge Refer to Removing the hinge cover and Removing the hinge ...

Page 45: ...fer to Removing the hinge from the LED panel 3 Remove the rear cover Refer to Removing the rear cover 4 Remove the 10 screws that secure the LED panel to the LED panel bracket 5 Disconnect the two LED cables from the panel front bezel 6 Lift up the LED panel bracket slowly and turn the LED panel bracket over towards you 7 Disconnect the LED and camera cables from the invert board ...

Page 46: ...nge back to the LED panel 15 Slide the hinge cover in then push it back Replacing the invert board To replace the invert board 1 Remove the hinge cover Refer to Removing the hinge cover 2 Remove the hinge from the LED panel Refer to Removing the hinge from the LED panel 3 Remove the rear cover Refer to Removing the rear cover 4 Remove the LED panel Refer to Replacing the LED panel 5 Place the LED ...

Page 47: ...the hinge cover in then push it back Replacing the camera To replace the camera 1 Remove the hinge cover Refer to Removing the hinge cover 2 Remove the hinge from the LED panel Refer to Removing the hinge from the LED panel 3 Remove the rear cover Refer to Removing the rear cover 4 Remove the LED panel Refer to Replacing the LED panel 5 Disconnect the cable from the camera 6 Remove the 2 screws th...

Page 48: ...d Attention Do not remove the computer cover or attempt any repair before reading the Important safety information in the Safety and Warranty Guide that was included with the computer or in the Hardware Maintenance Manual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support Web site at http consumersupport lenovo com To replace the keyboard 1 Removeanymed...

Page 49: ...ety and Warranty Guide that was included with the computer or in the Hardware Maintenance Manual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support Web site at http consumersupport lenovo com To replace the mouse 1 Removeanymedia diskettes CDs ormemorycards fromthedrives shutdown youroperatingsystem andturnoffallattacheddevicesandthecomputer 2 Unplug al...

Page 50: ... the power adapter 1 Remove any media diskettes CDs or memory cards from the drives shut down your operating system and turn off all attached devices and the computer 2 Disconnect the power adapter from the computer and connect the new power adapter to the same connector ...

Page 51: ...BIOS system the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management APM BIOS mode is ignored Not all operating systems support ACPI BIOS mode Automatic Power On features The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically Wake ...

Page 52: ...d software programs described in the manuals included with your computer and the content of the manual at any time without notice All of the manuals included with your computer are provided to help you use Lenovo products appropriately but do not provide any description of the software hardware configuration for the product For configuring the product refer to related contracts if any the product ...

Page 53: ...icro Devices Inc in the United States and or other jurisdictions The table above includes the logo and registered trademarks of Lenovo and its partners Other registered trademarks mentioned in any or all of the manuals included with your computer belong to the specific company respectively The manual included with your computer is protected by copyright laws and rules None of the manuals included ...