Startup problems
Problem
Solution
The computer does not start up when you
press the power button.
• Ensure that the power cord is correctly connected to the rear of the
computer and to a working electrical outlet.
• If the computer has a secondary power switch on the rear of the
computer, ensure that it is switched on.
• The power indicator on the front of the computer is on.
• The computer voltage matches the voltage available at the
electrical outlet for your country or region.
The operating system does not start up from
the correct storage drive or fails to start up
• Ensure that all storage drive signal cables and power cables are
connected correctly.
• Ensure that the storage drive the computer starts up from is listed
as the first startup device in UEFI BIOS.
• In rare cases, the storage drive with the operating system might get
corrupted or damaged. In such cases, you might need to replace
the storage drive.
• If the computer is installed with an Optane memory:
– Ensure that the Optane memory is not removed.
– Ensure that the Optane memory is not damaged. Check the
Optane memory using diagnostic tools.
The computer beeps multiple times before
the operating system starts up.
Ensure that no keys are stuck.
16
User Guide
Summary of Contents for IdeaCentre C5 14IMB05
Page 1: ...User Guide IdeaCentre Gaming 5 14L 05 IdeaCentre Creator 5 14L 05 ...
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Page 41: ...5 Release the latch on the storage drive bay and pull slightly Chapter 5 CRU replacement 35 ...
Page 44: ...9 Mount the new storage drive bay on the case 38 User Guide ...
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