Lenovo ideaCentre H500s, Hardware Maintenance Manual

Page 1: ...Lenovo H500sHardware Maintenance Manual ideaideaideaCentreidea Machine Types 10157 90AK H500s ...

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Page 3: ...Lenovo H500s Hardware Maintenance Manual Machine Types 10157 90AK H500s ...

Page 4: ...right Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 5: ...ogram 17 Chapter 6 Symptom to FRU Index 19 Hard disk drive boot error 19 Power Supply Problems 19 POST error codes 20 Undetermined problems 20 Chapter 7 Locating connectors controls and components 21 Chapter 8 Replacing hardware 27 General information 27 Replacing the keyboard and mouse 28 Removing the computer cover 28 Removing the front bezel 29 Replacing an optical drive 30 Replacing the hard d...

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Page 7: ...anger statements in this book before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d exécuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Sie irgendwelche Vorgänge durchführen Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manuale ...

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Page 9: ...l case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do ...

Page 10: ...hand in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such a...

Page 11: ...for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious alterations Use good judgment as to the safety of any alter...

Page 12: ...uter is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices The caution and danger safety notices in this section are provided in the language of English DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any...

Page 13: ... not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiati...

Page 14: ...y do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices 8 Lenovo H500sHardware Maintenance Manual ...

Page 15: ...cations for your computer This section lists the physical specifications for your computer Type Lenovo H500s This section lists the physical specifications Environment Air temperature Operating 10 to 35 C Transit 20 to 55 C Humidity Operating 35 to 80 Transit 20 to 90 40 C Altitude 86KPa to 106KPa Electrical input Input voltage 90V 264V AC Input frequency 47Hz 63Hz Copyright Lenovo 2013 9 ...

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Page 17: ...dure to help determine the cause of the problem 1 Power off the computer and all external devices 2 Check all cables and power cords 3 Set all display controls to the middle position 4 Power on all external devices 5 Power on the computer Look for displayed error codes Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 If you ...

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Page 19: ...ings see Starting the Setup Utility program You must use the keyboard when using the Lenovo BIOS Setup Utility menu The keys used to perform various tasks are displayed on the bottom of each screen Using passwords You can use the Lenovo BIOS Setup Utility program to set passwords to prevent unauthorized persons from gaining access to your computer and data See Starting the Setup Utility program Th...

Page 20: ...hange an Administrator Password do the following 1 Start the Lenovo BIOS Setup Utility program see Starting the Lenovo BIOS Setup Utility program on page 13 2 From the Security menu select Set Administrator Password and press the Enter key 3 The password dialog box will be displayed Type the current password then press Enter key 4 Type the new password then press Enter key Re type the password to ...

Page 21: ... Password and press the Enter key 2 The password dialog box will be displayed Type the current password and press the Enter key 3 To delete the Power On Password Enter blank fields for each new password line item A setup notice will display that changes have been saved 4 Return to the Lenovo BIOS Setup Utility program menu and select the Exit option 5 Select Save changes and Exit from the menu Ena...

Page 22: ...twork Setup press the Enter key then select Onboard Ethernet Support or LAN Boot Agent 4 Select Disabled or Enabled and press the Enter key 5 Return to the Lenovo BIOS Setup Utility program menu and select the Exit option 6 Select Save changes and Exit from the menu Note If you do not want to save the settings select Discard changes and Exit from the menu Selecting a startup device If your compute...

Page 23: ...f you do not want to save the settings select Discard changes and Exit from the menu b If you have changed these settings and want to return to the default settings select Load Optimal Defaults from the menu Exiting the Lenovo BIOS Setup Utility program After you finish viewing or changing settings press the Esc key to return to the Lenovo BIOS Setup Utility program main menu You might have to pre...

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Page 25: ...d disk drive boot error A hard disk drive boot error can have the following causes Error FRU Action The startup drive is not included in the boot sequence in configuration Check the configuration and ensure the startup drive is in the boot sequence No operating system installed on the boot drive Install an operating system on the boot drive The boot sector on the startup drive is corrupted The dri...

Page 26: ...ation in Startup option to Enabled The BIOS then ignores the missing keyboard during POST Reboot and Select proper Boot device or Insert Boot Media in selected Boot device The BIOS was unable to find a suitable boot device Make sure the boot drive is properly connected to the computer Make sure you have bootable media in the boot device Undetermined problems 1 Power off the computer 2 Remove or di...

Page 27: ...Chapter 7 Locating connectors controls and components This section provides illustrations to help locate the various connectors controls and components of the computer Copyright Lenovo 2013 21 ...

Page 28: ...puter Blocked air vents can cause overheating 1 Power button 5 Headphone connector 2 Memory card reader selected models only 6 Optical Drive selected models only 3 USB connectors 7 Hard disk drive indicator 4 Optical drive eject button 8 Microphone connector Attention The effective range of the Built in IR Emitter is 10 feet 3m 22 Lenovo H500sHardware Maintenance Manual ...

Page 29: ...500s 1 USB 3 0 connector 6 Audio connectors 2 WiFi antenna selected models only 7 Power connector 3 On board VGA connector 8 Cable clip 4 USB 2 0 connectors 2 9 PCI Express X 16 graphics adapter slot some models are equipped with a graphics card 5 Ethernet connector Chapter 7 Locating connectors controls and components 23 ...

Page 30: ...ents The following illustration shows the components that make up your computer 3 1 2 4 1 Heat sink and CPU fan 3 Optical disk drive and bay 2 System board 4 Hard disk drive 24 Lenovo H500sHardware Maintenance Manual ...

Page 31: ... location of connectors and components on the front of the motherboard Lenovo H500s 1 5 13 3 2 6 7 8 9 4 11 10 12 15 14 1 System fan header 9 Clear CMOS jumper 2 Microprocessor 10 LPC debug header 3 Microprocessor fan header 11 Front panel connector 4 Memory slot 12 System fan header 5 Hard disk drive power connector 13 Front USB connectors 2 6 SATA connectors 2 14 Mini PCI E slot 7 PCI express X ...

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Page 33: ...afety and Warranty Guide go to the Support Web site at http consumersupport lenovo com Note Use only parts provided by Lenovo General information Pre disassembly instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug all power and signal cables from the computer 3 Place the system on a flat s...

Page 34: ...ctor Note The mouse can be replaced using the same method Removing the computer cover Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or...

Page 35: ...ll the computer cover a Line up the computer cover with the chassis then slide it back b Secure the computer cover to the chassis with the screws Removing the front bezel Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Chapter 8 Replacing hardware 29 ...

Page 36: ...c tabs inside the chassis and pushing the bezel outward as shown Step 6 To reattach the bezel a Align the plastic tabs on the bottom of the bezel with the corresponding holes in the chassis and then snap it into position at the bottom and top of the chassis Step 7 Reattach the computer cover Replacing an optical drive Note For this procedure it helps to lay the computer flat To replace an optical ...

Page 37: ...ptical drive 3 Step 9 Remove the 2 screws that secure the optical drive to the optical drive bay 4 and push the optical drive straight out of the front of the drive bay 5 4 5 3 Step 10 To install the new optical drive a Slide the new optical drive into the bay from the front then attach it to the drive bay with the screws b Connect the data and power cables to the new optical drive Chapter 8 Repla...

Page 38: ...puter This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Remove the computer cover Refer to Removing the computer cover Step 5 Remove the front bezel Refer to Removing the front bezel Step 6 Remove the optical disk drive bay Refer to Replacing an op...

Page 39: ...he computer flat To replace an optical drive Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to t...

Page 40: ...on the system board Push the memory module straight down into the connector until the retaining clips close Step 8 Reattach the computer cover Replacing the adapter Note For this procedure it helps to lay the computer flat To replace the adapter Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices 3...

Page 41: ...es shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Remov...

Page 42: ...and pull it up then slide it out to remove it Step 7 To install the new graphic card a Slide then insert the new graphic card to the same connector on the motherboard b Reattach the metal bracket back into position and secure the graphic card to the chassis with the screw Step 8 Reattach the computer cover 36 Lenovo H500sHardware Maintenance Manual ...

Page 43: ...ating the various connectors Step 4 Remove the computer cover Refer to Removing the computer cover Step 5 Disconnect the fan power cable from the connector on the motherboard Step 6 Remove the 4 screws that secure the microprocessor fan to the heat sink and lift up the microprocessor fan to remove it Step 7 To install the new microprocessor fan a Line up the new microprocessor fan with the heat si...

Page 44: ...croprocessor fan Step 6 Remove the 4 screws that secure the heat sink to the motherboard Step 7 Lift up the heat sink to remove it Step 8 Install the new heat sink a Line up the screws on the new heat sink with mounting holes on the motherboard and secure it with the 4 screws b Reattach the microprocessor fan to the heat sink c Reconnect the microprocessor fan power cable to the connector on the m...

Page 45: ...rocessor fan Refer to Replacing the microprocessor fan Step 6 Remove the heat sink Refer to Replacing the heat sink Step 7 To remove the microprocessor 3 from the system board press then slide the small handle out to spring it up 1 and open the retainer 2 Attention Do not touch the gold contacts on the bottom of the microprocessor When handing the microprocessor touch only the sides Note Do not dr...

Page 46: ...a thermal grease syringe to place 5 drops of grease on the top of the microprocessor Each drop of grease should be 0 03ml 3 tick marks on the grease syringe Step 13 Reattach the heat sink microprocessor fan and the computer cover Replacing the Wi Fi card Note For this procedure it helps to lay the computer flat To replace the Wi Fi card Step 1 Remove any media disks CDs DVDs or memory cards from t...

Page 47: ...r flat To replace the the front USB card reader audio module Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that ar...

Page 48: ...ut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Remove the...

Page 49: ... it Step 17 Install the new motherboard a Line up the holes on the new motherboard with mounting holes on the chassis and secure it with screws b Reattach the memory module Wi Fi card heat sink and microprocessor fan to the new motherboard c Connect the all cables to the new motherboard d Reattach the hard disk drive optical drive graphic card and the TV Tuner card Step 18 Reattach the front bezel...

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Page 51: ...IOS As this computer has an ACPI BIOS system the operating system is allowed to control the power management features of the computer and the settings for Advanced Power Management APM BIOS mode is ignored Not all operating systems support ACPI BIOS mode Automatic Power On features The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn o...