Lenovo ideapad 100S-11IBR, Hardware Maintenance Manual

Page 1: ...Lenovo ideapad 100S 11IBR Hardware Maintenance Manual ...

Page 2: ...ices on page 64 First Edition Sep 2016 Copyright Lenovo 2016 All rights reserved LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 2016 Lenovo ...

Page 3: ...system 23 Restore of factory default 23 Passwords 24 Power on password 24 Hard disk password 24 Administrator password 24 Power management 25 Screen blank state 25 Putting the computer to sleep or shutting it down 25 Putting your computer to sleep 25 Shutting down the computer 25 Lenovo ideapad 100S 11IBR 26 Specifications 26 Status indicators 28 Fn key combinations Hotkeys 29 FRU replacement noti...

Page 4: ...tion guidelines and safety information required for servicing computers The product specific section includes service reference and product specific parts information Important This manual is intended only for trained servicers who are familiar with Lenovo products Use this manual to troubleshoot problems effectively Before servicing a Lenovo product make sure to read all the information under Saf...

Page 5: ...ore you service a Lenovo ideapad 100S 11IBR computer General safety on page 2 Electrical safety on page 3 Safety inspection guide on page 5 Handling devices that are sensitive to electrostatic discharge on page 6 Grounding requirements on page 6 Safety notices multilingual translations on page 7 Laser compliance statement on page 14 ...

Page 6: ...afe place away from all personnel while you are servicing the machine Keep your toolcase away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of the machine Make sure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fa...

Page 7: ...x in the off position If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Attention Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back...

Page 8: ...face of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units If an electrical accident occu...

Page 9: ...e or missing hardware To determine whether there are any potential unsafe conditions use the following checklist at the beginning of every service task Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Turn off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connecto...

Page 10: ...r skin to eliminate static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that m...

Page 11: ... Austausch der Computer wieder angeschlossen wird muß sichergestellt werden daß keine Schrauben Federn oder andere Kleinteile fehlen oder im Gehäuse vergessen wurden Der Computer muß geschüttelt und auf Klappergeräusche geprüft werden Metallteile oder splitter können Kurzschlüsse erzeugen Prima di accendere l elaboratore dopo che é stata effettuata la sostituzione di una FRU accertarsi che tutte l...

Page 12: ...nthalten Sie darf nicht zerlegt wiederaufgeladen kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten Beim Ersetzen der Bereitschafts oder Systembatterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgeführt ist Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen Alcune batterie di riserv...

Page 13: ...schlossen oder Feuer oder Wasser ausgesetzt werden Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgeführt ist Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen La batteria contiene piccole quantità di nichel Non smontarla gettarla nel fuoco o nell acqua né cortocir...

Page 14: ...n dieses Typs dürfen nicht aufgeladen zerlegt über 100 C erhitzt oder verbrannt werden Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgeführt ist Der...

Page 15: ...irm besteht aus Glas und kann zerbrechen wenn er unsachgemäß behandelt wird oder der Computer auf den Boden fällt Wenn der Bildschirm beschädigt ist und die darin befindliche Flüssigkeit in Kontakt mit Haut und Augen gerät sollten die betroffenen Stellen mindestens 15 Minuten mit Wasser abgespült und bei Beschwerden anschließend ein Arzt aufgesucht werden Nel caso che caso l LCD si dovesse rompere...

Page 16: ...ded battery can produce enough current to burn personnel or combustible materials Bien que le voltage des batteries principales soit peu élevé le court circuit ou la mise à la masse d une batterie peut produire suffisamment de courant pour brûler des matériaux combustibles ou causer des brûlures corporelles graves Obwohl Hauptbatterien eine niedrige Spannung haben können sie doch bei Kurzschluß od...

Page 17: ...t déconnectez tous les cordons d interface Die Stromzufuhr muß abgeschaltet alle Stromkabel aus der Steckdose gezogen der Akku entfernt und alle Verbindungskabel abgenommen sein bevor eine FRU entfernt wird Prima di rimuovere qualsiasi FRU spegnere il sistema scollegare dalle prese elettriche tutti i cavi di alimentazione rimuovere la batteria e poi scollegare i cavi di interconnessione Antes de q...

Page 18: ... performance of procedures other than those specified herein might result in hazardous radiation exposure O uso de controles ajustes ou desempenho de procedimentos diferentes daqueles aqui especificados pode resultar em perigosa exposição à radiação Pour éviter tout risque d exposition au rayon laser respectez les consignes de réglage et d utilisation des commandes ainsi que les procédures décrite...

Page 19: ...uz Rayonnement laser si carter ouvert Évitez de fixer le faisceau de le regarder directement avec des instruments optiques ou de vous exposer au rayon Laserstrahlung bei geöffnetem Gerät Nicht direkt oder über optische Instrumente in den Laserstrahl sehen und den Strahlungsbereich meiden Kinyitáskor lézersugár Ne nézzen bele se szabad szemmel se optikai eszközökkel Kerülje a sugárnyalábbal való ér...

Page 20: ...re posted on the customer support site http support lenovo com Strategy for replacing FRUs Before replacing parts Make sure that all software fixes drivers and BIOS downloads are installed before replacing any FRUs listed in this manual After a system board is replaced ensure that the latest BIOS is loaded to the system board before completing the service action To download software fixes drivers ...

Page 21: ...onfiguration settings using the View Configuration option then when service has been completed verify that those settings remain in effect Strategy for replacing a hard disk drive Always try to run a low level format before replacing a hard disk drive This will cause all customer data on the hard disk to be lost Make sure that the customer has a current backup of the data before performing this ac...

Page 22: ... compliance well before the implementation date and expects its suppliers to be ready to support Lenovo s requirements and schedule in the EU Products sold in 2005 and 2006 will contain some RoHS compliant FRUs The following statement pertains to these products and any product Lenovo produces containing RoHS compliant FRUs RoHS compliant FRUs have unique FRU part numbers Before or after the RoHS i...

Page 23: ...ence might have been altered If you select an incorrect drive data or programs might be overwritten Replace an FRU only with another FRU of the correct model When you replace an FRU make sure that the machine model and the FRU part number are correct by referring to the FRU parts list An FRU should not be replaced just because of a single unreproducible failure Single failures can occur for a vari...

Page 24: ...r the warranty by referring to the following list The following are not covered under warranty LCD panel cracked from the application of excessive force or from being dropped Scratched cosmetic parts Distortion deformation or discoloration of the cosmetic parts Plastic parts latches pins or connectors that have been cracked or broken by excessive force Damage caused by liquid spilled into the syst...

Page 25: ...ere because the computer fails only when the AC adapter is used If the power on indicator does not turn on check the power cord of the AC adapter for correct continuity and installation If the computer does not charge during operation go to Checking operational charging To check the AC adapter follow the steps below 1 Unplug the AC adapter cable from the computer 2 Measure the output voltage at th...

Page 26: ...ttery pack If it is still not charged go to the next section Checking the battery pack Battery charging does not start until the Power Meter shows that less than 95 of the total power remains under this condition the battery pack can charge to 100 of its capacity This protects the battery pack from being overcharged or from having a shortened life To check your battery move your cursor to the Powe...

Page 27: ...ith pre installed Recovery system In order to save application files and the initial backedup files of the system the hard disk in a Lenovo computer includes a hidden partition when it is shipped If you need to restore the system to the point of your first boot up just enter the Recovery System Push button reset For details of the Recovery system see the User Guide for Recovery system Note This wi...

Page 28: ...d disk passwords HDPs User HDP for the user Master HDP for the system administrator who can use it to get access to the hard disk drive even if the user has changed the user HDP Attention If the user HDP has been forgotten check whether a master HDP has been set If it has it can be used for access to the hard disk drive If no master HDP is available neither Lenovo nor Lenovo authorized service tec...

Page 29: ...t time put the computer to sleep When the computer is in sleep mode you can quickly wake it to resume use bypassing the startup process To put the computer to sleep do one of the following Close the display lid Press the Power button Open the start menu and then select Power Sleep Attention Wait until the power indicator light turns off indicating that the computer is in sleep mode before you move...

Page 30: ...le lists the specifications of the Lenovo ideapad 100S 11IBR Table 1 Specifications Feature Description Processor View the system properties of your computer You can do this as follows Open the Control Panel and then select System and Security System Bus architecture 1600MHz DDR3L PCIE SATA USB LPC SDIO EDP HDMI Graphic memory chip Depends on CPU CMOS RAM Embedded in PCH Display 11 6 16 9 1 366 76...

Page 31: ...ure Description Ethernet on the system board 802 11 A C 1x1 BT 4 0 Bluetooth wireless Combine with Wifi module Keyboard Internal bottom assembly Integrated camera 0 3 M Battery Li ion 2 cells 31 9 Wh AC adapter 20 V 45 W Pre installed operating system Win 10 Free Dos ...

Page 32: ... 1 2 Table 2 Status indicators Symbol Indicator Indicator status Meaning 1 Power On solid white The computer is powered on Off The computer is in sleep mode The computer is powered off 2 Battery On solid white The battery has between 20 and 100 charge On solid amber The battery has less than 20 charge Off The battery is fully charged ...

Page 33: ...eys Table 4 Hotkeys Mutes unmutes the sound Enables disables Airplane mode Decreases the volume level Displays all currently active apps Increases the volume level Turns on off the backlight of the LCD screen Closes the currently active window Toggles the display between the computer and an external device Refreshes the desktop or the currently active window Decreases the display brightness Enable...

Page 34: ...arefully remove screws for reuse when replacing FRUs Use a torque screwdriver if you have one Tighten screws as follows Plastic to plastic Turn an additional 90 after the screw head touches the surface of the plastic part more than 90 Cross section Logic card to plastic Turn an additional 180 after the screw head touches the surface of the logic card more than 180 Cross section Torque driver If yo...

Page 35: ...y the arrow in the figure 7 To put the new FRU in place reverse the removal procedures and follow any of the notes that pertain to replacement For information about connecting and arranging internal cables see Locations on page 54 8 When replacing an FRU use the correct screw as shown in the procedures DANGER Before removing any FRU turn off the computer unplug all power cords from electrical outl...

Page 36: ...e cover Remove the screws 1 from the bottom 1 1 1 1 1 1 1 1 1 1 1 Step Screw quantity Color Torque 1 M2 3 5 mm Phillips head nylok coated 11 Btm cover assy White 2 5 0 2Kgf Use a plastic prying tool to aid in separation in the directions shown by arrows 2 3 4 and 5 Then remove the base cover 6 2 3 4 5 6 ...

Page 37: ...b Rating label c Print label d BT WL for US CA TW ISRAEL label e Malaysia label f Kenya label g KCC label h Indonesia SDPPI label i Indonesia label For some models you also need to apply one or two FCC labels Check the old base cover if it has one or two FCC labels find duplicates of them in the label kit and apply them to the new base cover For the location of each label refer to the following fi...

Page 38: ... or explode Figure 2 Removal steps of battery pack Detach the battery pack connector in the direction shown by arrow 1 remove the screws 2 Then remove the battery pack in the direction shown by arrow 3 1 2 2 2 2 2 3 Step Screw quantity Color Torque 2 M2 2 5 mm Phillips head nylok coated 5 Battery pack White 2 5 0 2Kgf When installing Make sure that the battery connector is attached firmly and rout...

Page 39: ... 3 Removal steps of IO board Detach the IO board connector in the directions shown by arrows 1 and 2 Remove the screws 3 1 2 3 3 3 Step Screw quantity Color Torque 3 M2 2 5 mm Phillips head nylok coated 3 USB White 2 5 0 2Kgf Remove the IO board in the direction shown by arrow 4 4 When installing Make sure that the connector is attached firmly ...

Page 40: ...se cover on page 32 1020 Battery pack on page 34 Figure 4 Removal steps of touchpad button board Detach the connectors in the directions shown by arrows 1 and 2 Remove the screws 3 3 3 1 2 1 2 Step Screw quantity Color Torque 3 M2 2 5 mm Phillips head nylok coated 2 key press board White 2 5 0 2Kgf Remove the touchpad bracket 4 4 ...

Page 41: ...37 Lenovo ideapad 100S 11IBR Figure 4 Removal steps of touchpad button board continued Remove the touchpad button board 5 5 When installing Make sure that the connectors are attached firmly ...

Page 42: ...om the cable guide Remove the screws 2 Then remove the speakers in the direction shown by arrows 3 1 2 2 2 2 3 3 Step Screw quantity Color Torque 2 M2 2 5 mm Phillips head nylok coated 4 Speaker Black 2 5 0 2Kgf When installing Route the cables along the cable guides As you route the cables make sure that they are not subjected to any tension Tension could cause the cables to be damaged by the cab...

Page 43: ...order 1010 Base cover on page 32 1020 Battery pack on page 34 Figure 6 Removal steps of solid state disk Remove the screw 1 1 Step Screw quantity Color Torque 1 M2 2 5 mm Phillips head nylok coated 1 SSD White 2 5 0 2Kgf Remove the solid state disk in the direction shown by arrow 2 2 ...

Page 44: ... Battery pack on page 34 Important The preinstalled WLAN module may only be replaced with a Lenovo approved module in order to comply with FCC and IC regulations Refer to Overall on page 57 for Lenovo part numbers for the approved modules Figure 7 Removal steps of PCI Express Mini Card for wireless LAN Peel off the adhesive tape that secures the wireless LAN cables 1 1 ...

Page 45: ...ug the jacks by using the removal tool antenna RF connector P N 08K7159 or pick up the connectors with your fingers and gently unplug them in the direction shown by the arrows Notes The wireless LAN card has 2 cables in step 2 The wireless LAN card in some models might have 3 cables in step 2 Step Screw quantity Color Torque 3 M2 2 5 mm Phillips head nylok coated 1 WLAN PCB White 2 5 0 2Kgf ...

Page 46: ...s with a wireless LAN card that has two antenna connectors plug the black cable 1st MAIN into the jack labeled MAIN and the grey cable 2nd AUX into the jack labeled AUX on the card In models with a wireless LAN card that has three antenna connectors plug the black cable 1st MAIN into the jack labeled 1 the grey cable 3rd into the jack labeled 3 and the white cable 2nd AUX into the jack labeled 2 o...

Page 47: ...ack the system board If you put a system board down make sure to put it only on a padded surface such as an ESD mat or conductive corrugated material For access remove these FRUs in order 1010 Base cover on page 32 1020 Battery pack on page 34 1030 IO board on page 35 1050 Speakers on page 38 1060 Solid state disk on page 39 1070 PCI Express Mini Card for wireless LAN on page 40 Figure 8 Removal s...

Page 48: ...tinued Disconnect the keyboard connector and touchpad connector in the directions shown by arrows 2 and 3 Unplug the LCD connector in the direction shown by arrow 4 2 3 2 3 4 Remove the system board in the direction shown by arrow 5 5 When installing Make sure that the connectors are attached firmly ...

Page 49: ...34 1030 IO board on page 35 1050 Speakers on page 38 1060 Solid state disk on page 39 1070 PCI Express Mini Card for wireless LAN on page 40 1080 System board on page 43 Figure 9 Removal steps of upper case Remove the screws 1 1 1 1 1 1 1 Step Screw quantity Color Torque 1 M2 5 4 0 mm Phillips head nylok coated 6 Hinge Black 3 0 0 2Kgf ...

Page 50: ... Manual Figure 9 Removal steps of upper case continued Release the cables from the cable guide and open the hinge in the direction shown by arrows 2 2 2 Rotate the upper case in the direction shown by arrow 3 Then remove the upper case from LCD unit 3 ...

Page 51: ... board on page 35 1050 Speakers on page 38 1060 Solid state disk on page 39 1070 PCI Express Mini Card for wireless LAN on page 40 1080 System board on page 43 1090 Upper case on page 45 Figure 10 Removal steps of LCD unit Remove the LCD front bezel in the direction shown by arrows 1 Disassembly order top side left side then bottom side 1 1 1 1 ...

Page 52: ...ews 2 Lift the LCD panel slightly 3 Disconnect the LCD connector in the directions shown by arrows 4 and 5 Then remove the LCD panel 4 5 3 2 2 2 2 Step Screw quantity Color Torque 2 M2 x 2 5 mm Phillips head nylok coated 4 LCD Class White 1 5 0 2Kgf When installing Make sure that the metal connector is attached firmly ...

Page 53: ...5 1050 Speakers on page 38 1060 Solid state disk on page 39 1070 PCI Express Mini Card for wireless LAN on page 40 1080 System board on page 43 1090 Upper case on page 45 1100 LCD unit on page 47 Figure 11 Removal steps of LCD hinges Remove the screws 1 1 1 1 Step Screw quantity Color Torque 1 M1 4 2 5 mm Phillips head nylok coated 3 Hinge cover Black 1 0 0 2Kgf ...

Page 54: ...D hinges continued Remove the two hinge covers in the direction shown by arrows 2 2 2 Remove the screws 3 and 4 3 3 3 3 3 3 4 4 Step Screw quantity Color Torque 3 M2 2 5 mm Phillips head nylok coated 6 Hinge Black 2 5 0 2Kgf 4 M2 2 5 mm Phillips head nylok coated 2 Hinge White 1 8 0 2Kgf ...

Page 55: ...51 Lenovo ideapad 100S 11IBR Figure 11 Removal steps of LCD hinges continued Release the two hinges in the direction shown by arrows 5 5 5 ...

Page 56: ...ge 40 1080 System board on page 43 1090 Upper case on page 45 1100 LCD unit on page 47 1110 LCD hinges on page 49 Figure 12 Removal steps of LCD cable and integrated camera Note The integrated camera is stuck on the top center of the LCD cover Detach the connector in the direction shown by arrow 1 Then remove the camera board in the direction shown by arrow 2 1 2 When installing Stick the integrat...

Page 57: ...53 Lenovo ideapad 100S 11IBR Figure 12 Removal steps of LCD cable and integrated camera continued Remove the LCD cable in the direction shown by arrow 3 3 ...

Page 58: ...Integrated camera 2 Built in microphone with noise reduction 3 Wireless LAN antennas 4 Computer display 5 Novo button 6 System status indicators Note For the description of each indicator see Status indicators on page 28 7 Power button 8 Touchpad 9 USB ports J Combo audio jack 1 2 3 4 8 2 3 7 10 9 6 5 ...

Page 59: ...55 Lenovo ideapad 100S 11IBR Bottom and Left side view 1 Speakers 2 Micro SD card slot 3 HDMI port 4 USB 3 0 port 5 AC power adapter jack 2 3 4 5 1 1 ...

Page 60: ...apters on page 63 Screws on page 63 Note Each FRU is available for all types or models unless specific types or models are specified Attention Do not attempt to replace an FRU on your own If an FRU is damaged contact a Lenovo authorized servicer or a marketing representative for replacement or repair Only qualified technicians can inspect or repair this product ...

Page 61: ...57 Lenovo ideapad 100S 11IBR Overall 1 2 3 5 7 6 a 4 8 9 10 b ...

Page 62: ...se ASM 3N 80WG W KB CH SK WH 5CB0M53612 N 2 Upper Case ASM 3N 80WG W KB GRE BK 5CB0M53621 N 2 Up Case ASM 3N 80WG W KB CF EN BK 5CB0M53640 N 2 Upper Case ASM 3N 80WG W KB HUN WH 5CB0M53615 N 2 Upper Case ASM 3N 80WG W KB UK WH 5CB0M53711 N 2 Upper Case ASM 3N 80WG W KB USI WH 5CB0M53676 N 2 Upper Case ASM 3N 80WG W KB FR BK 5CB0M53627 N 2 Upper Case ASM 3N 80WG W KB SPA WH 5CB0M53737 N 2 Upper Cas...

Page 63: ... N 3 MB 3N 80WG N3710WIN UMA R4G32G 5B20M53741 N 3 MB 3N 80WG N3710WIN UMA R2G64G 5B20M53715 N 3 MB 3N 80WG N3160WIN UMA R4G32G 5B20M53672 N 3 MB 3N 80WG N3160WIN UMA R2G32G 5B20M53694 N 3 MB 3N 80WG N3060WIN UMA R2G64G 5B20M53696 N 3 MB 3N 80WG N3160WIN UMA R4G64G 5B20M53699 N 3 MB 3N 80WG N3160WIN UMA R2G64G 5B20M53685 N 3 MB 3N 80WG N3060WIN UMA 4GRAM 5B20M53691 N 3 MB 3N 80WG N3710WIN UMA R4G6...

Page 64: ...re Maintenance Manual No FRU FRU no CRU ID 10 Lower case 3N 80WG Red 5CB0M53677 N 10 Lower case 3N 80WG Blue 5CB0M53705 N 10 Lower case 3N 80WG White 5CB0M53589 N AC adapter see AC adapters on page 63 Table 5 Parts list Overall continued ...

Page 65: ...61 Lenovo ideapad 100S 11IBR LCD FRUs In Lenovo ideapad 100S 11IBR there are following types of LCDs 11 6 in HD LED 1 2 3 4 5 7 6 ...

Page 66: ...M116NWR6 R0 HDT AG S NB 5D10K04184 N 2 BOE NT116WHM N21 HDAG S NB 5D10H34773 N 3 Hinge Cover 3N 80WG Black 5CB0M67227 N 3 Hinge Cover 3N 80WG White 5CB0M67228 N 4 Hinge L R 3N 80R2 5H50K38937 N 5 Lvds cable 3N 80WG 5C10M53622 N 6 CAM 3N80WG WIN10 0 3M Front W mic 5C20M53635 N 7 LCD Cover 3N 80WG Blue 5CB0M67164 N 7 LCD Cover 3N 80WG Red 5CB0M67163 N 7 LCD Cover 3N 80WG Silver 5CB0M67162 N 7 LCD Co...

Page 67: ...622 Chicony ADL45WCG 20V2 25A 5A10H43628 Chicony ADL45WCK 20V2 25A 5A10H43619 Delta ADP 45DW A 20V2 25A 5A10H43620 Delta ADP 45DW B 20V2 25A 5A10H43630 Delta ADP 45DW C 20V2 25A 5A10H43632 Delta ADP 45DW D 20V2 25A 5A10H43621 Delta ADP 45DW E 20V2 25A 5A10H43626 Delta ADP 45DW G 20V2 25A 5A10H43617 Delta ADP 45DW H 20V2 25A 5A10H43627 Delta ADP 45DW J 20V2 25A 5A10H43623 Liteon PA 1450 55LG 20V2 2...

Page 68: ... and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties N...

Page 69: ...trademarks of Lenovo in the United States other countries or both Lenovo ideapad Microsoft and Windows are trademarks of Microsoft Corporation in the United States other countries or both Other company products or service names may be trademarks or service marks of others ...