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Related service information
Supervisor password
A supervisor password (SVP) protects the system information stored in the
BIOS Setup Utility. The user must enter the SVP in order to get access to the
BIOS Setup Utility and change the system configuration.
Attention:
If the SVP has been forgotten and cannot be made available to
the servicer, there is no service procedure to reset the password. The system
board must be replaced for a scheduled fee.
How to remove the hard-disk password
Attention:
If
User only
mode is selected and the user HDP has been forgotten
and cannot be made available to the servicer, neither Lenovo nor Lenovo
authorized servicers provide any services to reset the user HDPs or to recover
data from the hard disk drive. The hard disk drive can be replaced for a
scheduled fee.
To remove a user HDP that has been forgotten, when the SVP and the master
HDP are known, follow the steps below:
1. Turn on the computer; while the initial screen is displayed, press F2; then
the BIOS Setup Utility screen opens.
2. Select
Security
, using the cursor directional keys to move down the menu.
3. Select
Password
.
4. Select
Hard-disk x password
, where x is the letter of the hard disk drive. A
pop-up window opens.
5. Select
Master HDP
.
6. Type the current master HDP in the
Enter Current Password
field. Then
leave the
Enter New Password
field blank, and press Enter twice.
7. Press F10.
8. Select
Yes
in the Setup Configuration window. Both user HDP and master
HDP will have been removed.
