Lenovo IdeaTab K3011W, Hardware Maintenance Manual

Page 1: ...Lenovo IdeaTab K3011W Hardware Maintenance Manual ...

Page 2: ...ices on page 59 First Edition Oct 2012 Copyright Lenovo 2012 All rights reserved LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 2012 Lenovo ...

Page 3: ...tion 23 Restoring the factory contents by using OneKey Recovery 23 Restore of factory default 23 Passwords 24 Power on password 24 Supervisor password 24 Power management 25 Screen blank mode 25 Sleep standby mode 25 Lenovo IdeaTab K3011W 26 Specifications 26 Status indicators 28 Function key combinations 29 FRU replacement notices 30 Screw notices 30 Removing and replacing an FRU 31 1010 Keyboard...

Page 4: ...uidelines and safety information required for servicing computers The product specific section includes service reference and product specific parts information Important This manual is intended only for trained servicers who are familiar with Lenovo IdeaTab products Use this manual to troubleshoot problems effectively Before servicing a Lenovo IdeaTab product make sure to read all the information...

Page 5: ...efore you service an Lenovo IdeaTab K3011W computer General safety on page 2 Electrical safety on page 3 Safety inspection guide on page 5 Handling devices that are sensitive to electrostatic discharge on page 6 Grounding requirements on page 6 Safety notices multilingual translations on page 7 Laser compliance statement on page 14 ...

Page 6: ...eping them away from all personnel while you are servicing the machine Keep your toolcase away from walk areas so that other people will not trip it over Do not wear loose clothing that can be trapped in the moving parts of the machine Make sure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or f...

Page 7: ...box in the off position If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Attention Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your ba...

Page 8: ...f a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units If an electrical accident occurs Cau...

Page 9: ... missing hardware To determine whether there are any potential unsafe conditions use the following checklist at the beginning of every service task Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Turn off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connector in...

Page 10: ... to eliminate static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that meets t...

Page 11: ... Austausch der Computer wieder angeschlossen wird muß sichergestellt werden daß keine Schrauben Federn oder andere Kleinteile fehlen oder im Gehäuse vergessen wurden Der Computer muß geschüttelt und auf Klappergeräusche geprüft werden Metallteile oder splitter können Kurzschlüsse erzeugen Prima di accendere l elaboratore dopo che é stata effettuata la sostituzione di una FRU accertarsi che tutte l...

Page 12: ...ten Sie darf nicht zerlegt wiederaufgeladen kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten Beim Ersetzen der Bereitschafts oder Systembatterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgeführt ist Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen Alcune batterie di riserva con...

Page 13: ...eschlossen oder Feuer oder Wasser ausgesetzt werden Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgeführt ist Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen La batteria contiene piccole quantità di nichel Non smontarla gettarla nel fuoco o nell acqua né cortoci...

Page 14: ...ses Typs dürfen nicht aufgeladen zerlegt über 100 C erhitzt oder verbrannt werden Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgeführt ist Der Eins...

Page 15: ...irm besteht aus Glas und kann zerbrechen wenn er unsachgemäß behandelt wird oder der Computer auf den Boden fällt Wenn der Bildschirm beschädigt ist und die darin befindliche Flüssigkeit in Kontakt mit Haut und Augen gerät sollten die betroffenen Stellen mindestens 15 Minuten mit Wasser abgespült und bei Beschwerden anschließend ein Arzt aufgesucht werden Nel caso che caso l LCD si dovesse rompere...

Page 16: ...attery can produce enough current to burn personnel or combustible materials Bien que le voltage des batteries principales soit peu élevé le court circuit ou la mise à la masse d une batterie peut produire suffisamment de courant pour brûler des matériaux combustibles ou causer des brûlures corporelles graves Obwohl Hauptbatterien eine niedrige Spannung haben können sie doch bei Kurzschluß oder Er...

Page 17: ...et déconnectez tous les cordons d interface Die Stromzufuhr muß abgeschaltet alle Stromkabel aus der Steckdose gezogen der Akku entfernt und alle Verbindungskabel abgenommen sein bevor eine FRU entfernt wird Prima di rimuovere qualsiasi FRU spegnere il sistema scollegare dalle prese elettriche tutti i cavi di alimentazione rimuovere la batteria e poi scollegare i cavi di interconnessione Antes de ...

Page 18: ...performance of procedures other than those specified herein might result in hazardous radiation exposure O uso de controles ajustes ou desempenho de procedimentos diferentes daqueles aqui especificados pode resultar em perigosa exposição à radiação Pour éviter tout risque d exposition au rayon laser respectez les consignes de réglage et d utilisation des commandes ainsi que les procédures décrites...

Page 19: ...luz Rayonnement laser si carter ouvert Évitez de fixer le faisceau de le regarder directement avec des instruments optiques ou de vous exposer au rayon Laserstrahlung bei geöffnetem Gerät Nicht direkt oder über optische Instrumente in den Laserstrahl sehen und den Strahlungsbereich meiden Kinyitáskor lézersugár Ne nézzen bele se szabad szemmel se optikai eszközökkel Kerülje a sugárnyalábbal való é...

Page 20: ...http consumersupport lenovo com Strategy for replacing FRUs Before replacing parts Make sure that all software fixes drivers and BIOS downloads are installed before replacing any FRUs listed in this manual After a system board is replaced ensure that the latest BIOS is loaded to the system board before completing the service action To download software fixes drivers and BIOS follow the steps below...

Page 21: ... one by one to see if the symptoms change Replace only the FRU that changed the symptoms Attention The setup configuration on the computer you are servicing may have been customized Running Automatic Configuration may alter the settings Note the current configuration settings using the View Configuration option then when service has been completed verify that those settings remain in effect Import...

Page 22: ...iance well before the implementation date and expects its suppliers to be ready to support Lenovo s requirements and schedule in the EU Products sold in 2005 and 2006 will contain some RoHS compliant FRUs The following statement pertains to these products and any product Lenovo produces containing RoHS compliant FRUs RoHS compliant FRUs have unique FRU part numbers Before or after the RoHS impleme...

Page 23: ...ce might have been altered If you select an incorrect drive data or programs might be overwritten Replace an FRU only with another FRU of the correct model When you replace an FRU make sure that the machine model and the FRU part number are correct by referring to the FRU parts list An FRU should not be replaced just because of a single unreproducible failure Single failures can occur for a variet...

Page 24: ... warranty by referring to the following list The following are not covered under warranty LCD panel cracked from the application of excessive force or from being dropped Scratched cosmetic parts Distortion deformation or discoloration of the cosmetic parts Plastic parts latches pins or connectors that have been cracked or broken by excessive force Damage caused by liquid spilled into the system Da...

Page 25: ...ontinuity and installation If the computer does not charge during operation go to Checking operational charging To check the AC adapter follow the steps below 1 Unplug the AC adapter cable from the computer 2 Measure the output voltage at the plug of the AC adapter cable See the following figure 2 1 Voltage V DC 5 0 Pin 1 2 Note Output voltage for the AC adapter pin No 2 may differ from the one yo...

Page 26: ...indicator or icon does not light on remove the battery pack and let it return to room temperature Reinstall the battery pack If the charge indicator or icon is still off replace the battery pack If the charge indicator still does not light on replace the system board Then reinstall the battery pack ...

Page 27: ...y Recovery System In order to save application files and the initial backed up files of the system the hard disk in a Lenovo computer includes a hidden partition when it is shipped If you need to restore the system to the point of your first boot up just enter Lenovo OneKey Recovery System and run System Recovery For details of OneKey Recovery System see the User Guide for Lenovo OneKey Recovery s...

Page 28: ...when the operating system is booted Power on password A power on password POP protects the system from being powered on by an unauthorized person The password must be entered before an operating system can be booted Supervisor password A supervisor password SVP protects the system information stored in the BIOS Setup Utility The user must enter the SVP in order to get access to the BIOS Setup Util...

Page 29: ...he following Close the display panel Press the power button Open the Charms and then select Settings Power Sleep In certain circumstances the computer goes into sleep standby mode automatically If a suspend time has been set on the timer and the user does not do any operation with the keyboard the hard disk the parallel connector or the diskette drive within that time If the battery indicator is a...

Page 30: ...following table lists the specifications of the Lenovo IdeaTab K3011W Table 1 Specifications Tablet Feature Description Processor Intel Cloverview Core Chipset Intel Cloverview Graphic memory chip Intel Cloverview integrated Display 11 6 16 9 1366 768 pixels HD 350nit Standard memory LPDDR2 800MHz 2 GB EEPROM 4MBit 512K byte Storage 32 GB or 64 GB I O port Unified multi function connector 1 Micro ...

Page 31: ... cell 6800 mAh AC adapter 5V 10W Pre installed operating system Windows 8 Dock Feature Description I O Ports Unified multi function connector 1 USB port 2 AC power adapter jack 1 Battery 2 cell 6800 mAh AC adapter 5V 10W Keyboard Windows 8 keyboard Touch pad Multi touch one piece touchpad ...

Page 32: ...he tablet is connected to the AC adapter but the charging process has been paused There may be a problem with the battery or battery connection Off The tablet is disconnected from the AC adapter 2 Power status indicator on dock On solid white The dock is connected to the AC adapter and is fully charged On solid amber The dock is charging Blinking white and amber alternately The dock is connected t...

Page 33: ...l Closes the currently active window Refreshes the desktop or the currently active window Turns on off the backlight of the LCD screen Enables disables wireless function Toggles the display between the computer and an external device Decreases display brightness Increases display brightness Displays the Settings charm Displays the Search charm Displays all currently active apps Displays all apps w...

Page 34: ...p the screw kit in your tool bag Always use new screws Use a torque screwdriver if you have one Tighten screws as follows Plastic to plastic Turn an additional 90 after the screw head touches the surface of the plastic part more than 90 Cross section Logic card to plastic Turn an additional 180 after the screw head touches the surface of the logic card more than 180 Cross section Torque driver If ...

Page 35: ...as given by the arrow in the figure 7 To put the new FRU in place reverse the removal procedures and follow any of the notes that pertain to replacement For information about connecting and arranging internal cables see Locations on page 52 8 When replacing an FRU use the correct screw as shown in the procedures DANGER Before removing any FRU turn off the computer unplug all power cords from elect...

Page 36: ...board Disassemble the keyboard in the direction shown by arrows 1 1 1 Lift the keyboard a little and then detach the connector in the direction shown by arrows 2 3 Remove the keyboard in the direction shown by arrow 4 2 3 4 When installing Make sure that the FPC connector is attached firmly ...

Page 37: ... FRU 1010 Keyboard on page 32 Figure 2 Removal steps of keyboard bezel Remove the four rubber feet in the direction shown by arrows 1 then remove the four screws 2 1 1 1 1 2 2 2 2 Step Screw quantity Color Torque 2 M2 0 4 0 mm flat head nylok coated 4 Black 2 0 kgf cm ...

Page 38: ...keyboard bezel continued Detach the FPC connector in the direction shown by arrows 3 4 Remove six screws 5 5 5 5 5 5 5 3 4 Step Screw quantity Color Torque 5 M1 6 1 8 mm flat head nylok coated 6 Black 1 0 kgf cm Remove the keyboard bezel in the direction shown by arrow 6 6 ...

Page 39: ...it containing labels of several kinds When you replace the base cover you need to apply the following label The following labels need to be peeled off from the old base cover and need to be put on the new base cover a Rating Label b Host Label For the location of each label refer to the following figure a b ...

Page 40: ...age 33 DANGER Only use the battery specified in the parts list for your computer Any other battery could ignite or explode Figure 3 Removal steps of dock battery pack Unplug the battery pack connector in the direction shown by arrow 1 remove the three screws 2 2 2 2 1 Step Screw quantity Color Torque 2 M1 6 1 8 mm flat head nylok coated 3 black 1 0 kgf cm ...

Page 41: ...enovo IdeaTab K3011W Figure 3 Removal steps of dock battery pack continued Remove the battery pack in the direction shown by arrow 3 3 When installing Make sure the battery pack connector is attached firmly ...

Page 42: ...k battery pack on page 36 Figure 4 Removal steps of dock cradle board Unplug the connector in the direction shown by arrow 1 Remove the two screws 2 2 2 1 Step Screw quantity Color Torque 2 M1 6 1 8 mm flat head nylok coated 2 Black 1 0 kgf cm Remove the dock cradle board in the direction shown by arrow 3 3 When installing Make sure that the connector is attached firmly ...

Page 43: ...Keyboard bezel on page 33 1030 Dock battery pack on page 36 1040 Dock cradle board on page 38 Figure 5 Removal steps of hinge module Remove the six screws 1 1 1 1 1 Step Screw quantity Color Torque 1 M2 0 4 0 mm flat head nylok coated 6 Black 2 0 kgf cm Remove the hinge module in the direction shown by arrow 2 2 ...

Page 44: ...ware Maintenance Manual 1060 Tablet base cover Figure 6 Removal steps of tablet base cover Open the SIM card cover Remove the screw 1 1 Step Screw quantity Color Torque 1 M1 6 4 0 mm flat head nylok coated 1 Black 1 0 kgf cm ...

Page 45: ...41 Lenovo IdeaTab K3011W Figure 6 Removal steps of tablet base cover continued Remove the base cover in the direction shown by arrow 2 2 ...

Page 46: ...d with a kit containing labels of several kinds When you replace the base cover you need to apply the following label The following labels need to be peeled off from the old base cover and need to be put on the new base cover a Rating Label b Host Label For the location of each label refer to the following figure a b ...

Page 47: ...1060 Tablet base cover on page 40 Figure 7 Removal steps of integrated camera Detach the FPC connector in the direction shown by arrows 1 2 1 2 When installing Make sure that the FPC connector is attached firmly Remove the integrated camera in the direction shown by arrow 3 3 ...

Page 48: ...the two FPC connectors in the direction shown by arrows 1 2 and unplug the speaker connector in the direction shown by arrow 3 and then remove two screws 4 and two screws 5 5 5 4 4 2 1 2 1 3 When installing Make sure that the connectors are attached firmly to the system board Step Screw quantity Color Torque 4 M2 0 3 0 flat head nylok coated 2 White 2 0 kgf cm 5 M2 0 4 0 flat head nylok coated 2 B...

Page 49: ...011W Figure 8 Removal steps of tablet USB board and button board continued Remove the USB board and the button board in the direction shown by arrows 6 6 6 When installing Make sure that the connectors are attached firmly ...

Page 50: ...to drop or stack the system board If you put a system board down make sure to put it only on a padded surface such as an ESD mat or conductive corrugated material For access remove these FRUs in order 1060 Tablet base cover on page 40 1070 Integrated camera on page 43 1080 Tablet USB board and button board on page 44 Figure 9 Removal steps of system board Disconnect the wireless LAN cable black 1 ...

Page 51: ...rew quantity Color Torque 5 M2 0 4 0 flat head nylok coated 2 Black 2 0 kgf cm 6 M2 0 3 0 flat head nylok coated 8 White 2 0 kgf cm Detach the micro HDMI board connector in the direction shown by arrow 7 and then remove the system board in the direction shown by arrows 8 8 7 When installing Make sure that the connectors are attached firmly ...

Page 52: ...on page 40 1070 Integrated camera on page 43 1080 Tablet USB board and button board on page 44 1090 System board on page 46 Figure 11 Removal steps of speakers Detach the speaker connector in the direction shown by arrow 1 1 Remove the speakers 2 2 2 When installing Make sure that the speakers connector is attached firmly ...

Page 53: ...ra on page 43 1080 Tablet USB board and button board on page 44 1090 System board on page 46 1100 Speakers on page 48 Figure 11 Removal steps of micro HDMI board Remove the two screws 1 1 1 Step Screw quantity Color Torque 1 M2 0 3 0 mm flat head nylok coated 2 White 2 0 kg cm Remove the micro HDMI board in the direction shown by arrow 2 2 ...

Page 54: ...cover on page 40 1070 Integrated camera on page 43 1080 Tablet USB board and button board on page 44 1090 System board on page 46 1100 Speakers on page 48 Figure 12 Removal steps of keyboard bezel Peel off the adhesive tape securing the antenna board and then remove the antenna assembly in the direction shown by arrows 1 1 ...

Page 55: ...1080 Tablet USB board and button board on page 44 1090 System board on page 46 1100 Speakers on page 48 Figure 14 Removal steps of tablet battery pack Remove the four screws 1 1 1 1 1 Step Screw quantity Color Torque 1 M1 6 1 8 mm flat head nylok coated 4 Black 1 0 kgf cm Remove the tablet battery pack from the LCD unit in the direction shown by arrow 2 2 ...

Page 56: ...Screen rotation lock button 6 Volume button 7 Speaker 8 Micro HDMI port 9 Combo audio jack J Power button K Power status indicator on tablet Note For the description of each indicator see Status indicators on page 28 L Micro SD card slot M Built in microphone N Tablet docking latch O Multi function connector 10 11 13 12 5 6 7 1 3 2 9 8 7 2 4 14 15 ...

Page 57: ...ng latch 2 Tablet connector 3 Tablet release button spring loaded 4 Keypad 5 Touchpad 6 USB port 7 AC power adapter jack 8 Power status indicator on dock Note For the description of each indicator see Status indicators on page 28 1 2 3 4 5 6 7 8 ...

Page 58: ...ware Maintenance Manual Parts list This section presents the following service parts Overall on page 55 AC adapters on page 58 Notes Each FRU is available for all types or models unless specific types or models are specified ...

Page 59: ...55 Lenovo IdeaTab K3011W Overall Dock 1 2 5 6 7 9 10 12 3 4 8 11 13 14 ...

Page 60: ...56 IdeaTab K3011W Hardware Maintenance Manual Tablet 2 3 4 6 8 10 11 13 1 5 7 9 12 ...

Page 61: ...R ISLAKE 90202065 13 ASSY DOCK LCASE ISLAKE 90202064 14 RUB DOCK LCASE RUBBER FOOT ISLAKE 90202069 AC adapter see AC adapters on page 58 Tablet No FRU FRU no 1 ASSY TFD LCD 11 6 HD W TOUCH 90400076 2 ASSY POWER KEY ISLAKE 90202060 3 ASSY ROTATE LOCK ISLAKE 90202062 4 ASSY VOLUME KEY ISLAKE 90202061 5 C A LCD LVDS ISLAKE 90202053 6 Coslight SMP L12M2P31 3 7V 25Wh 2cell Bty 121500105 6 ATL SMP L12M2...

Page 62: ...5M26B15LF 5 2V2A US adapter 36200343 10W Greatwall GW AD835M26B15LF 5 2V2A EU adapter 36200344 10W Greatwall GW AD835M26B15LF 5 2V2A UK adapter 36200345 10W Greatwall GW AD835M26B15LF 5 2V2A AU adapter 36200346 10W Greatwall GW AD835M26B15LF 5 2V2A KR adapter 36200347 10W Greatwall GW AD835M26B15LF 5 2V2A SA adapter 36200348 10W Greatwall GW AD835M26B15LF 5 2V2A AR adapter 36200349 ...

Page 63: ...you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not inten...

Page 64: ... this document should verify the applicable data for their specific environment Trademarks The following terms are either registered trademarks or trademarks of Lenovo in the United States and or other countries Lenovo Lenovo logo IdeaTab VeriFace OneKey Recovery APS Power Express Energy Management and ReadyComm The following terms are trademarks of Microsoft Corporation in the United States other...