Lenovo Legion Tower 5i, Hardware Maintenance Manual

Page 1: ...Lenovo Legion Tower 5i 26L 7 Hardware Maintenance Manual ...

Page 2: ...t Lenovo 2020 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...ms 35 Beep symptoms 35 POST error codes 36 Miscellaneous error conditions 37 Undetermined problems 39 Chapter 5 Help and support 41 Frequently asked questions 41 Self help resources 41 Call Lenovo 43 Before you contact Lenovo 43 Lenovo Customer Support Center 43 Purchase additional services 44 Chapter 6 Hardware removal and installation 45 Handling static sensitive devices 45 Service tool kit 45 M...

Page 4: ...ii Lenovo Legion Tower 5i 26L 7 Hardware Maintenance Manual ...

Page 5: ...ests to troubleshoot problems Important This manual is intended only for trained service technicians who are familiar with Lenovo computers Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively Before servicing a Lenovo computer be sure to read and understand Chapter 1 Important safety information on page 1 Copyright Lenovo 2020 iii ...

Page 6: ...iv Lenovo Legion Tower 5i 26L 7 Hardware Maintenance Manual ...

Page 7: ... Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for ...

Page 8: ... If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember There must b...

Page 9: ...sider these conditions and the safety hazards they present Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock Explosive hazards such as a damaged CRT face or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and ...

Page 10: ...retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect aga...

Page 11: ...ct and disconnect cables as described in the following tables when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power cords from outlet 3 Remove signal cables from con...

Page 12: ...tain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam 18 kg 37 lb 32 kg 70 5 lb 55 kg 121 2 lb CAUTION Use safe practices when lifting CAUTION The power control button on the device and the power switch on the power supply do not turn off the elect...

Page 13: ...Chapter 1 Important safety information 7 ...

Page 14: ... 18 kg 37 lb 32 kg 70 5 lb 55 kg 121 2 lb 1 2 8 Lenovo Legion Tower 5i 26L 7 Hardware Maintenance Manual ...

Page 15: ... os cabos conforme descrito na tabela apresentada a seguir ao instalar mover ou abrir tampas deste produto ou de dispositivos conectados Para Conectar Para Desconectar 1 DESLIGUE Tudo 2 Primeiramente conecte todos os cabos aos dispositivos 3 Conecte os cabos de sinal aos conectores 4 Conecte os cabos de alimentação às tomadas 5 LIGUE os dispositivos 1 DESLIGUE Tudo 2 Primeiramente remova os cabos ...

Page 16: ...laser integrado da Classe 3A ou da Classe 3B Observe o seguinte Radiação a laser quando aberto Não olhe diretamente para o feixe a olho nu ou com instrumentos ópticos e evite exposição direta ao feixe 18 kg 37 lb 32 kg 70 5 lb 55 kg 121 2 lb CUIDADO Utilize procedimentos de segurança para levantar equipamentos CUIDADO O botão de controle de alimentação do dispositivo e o botão para ligar desligar ...

Page 17: ...Chapter 1 Important safety information 11 ...

Page 18: ...1 2 12 Lenovo Legion Tower 5i 26L 7 Hardware Maintenance Manual ...

Page 19: ...Chapter 1 Important safety information 13 ...

Page 20: ...u une seule main pour connecter ou déconnecter les câbles d interface Ne mettez jamais un équipement sous tension en cas d incendie ou d inondation ou en présence de dommages matériels Avant de retirer les carters de l unité mettez celle ci hors tension et déconnectez ses cordons d alimentation ainsi que les câbles qui la relient aux réseaux aux systèmes de télécommunication et aux modems sauf ins...

Page 21: ...ropriée Ne pas la jeter à l eau l exposer à des températures supérieures à 100 C chercher à la réparer ou à la démonter Ne pas mettre la pile à la poubelle Pour la mise au rebut se reporter à la réglementation en vigueur ATTENTION Si des produits à laser tels que des unités de CD ROM de DVD ROM des unités à fibres optiques ou des émetteurs sont installés prenez connaissance des informations suivan...

Page 22: ...n Aus Sicherheitsgründen Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchführen Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen Die Signalkabel nac...

Page 23: ...atterie nur durch eine Batterie mit der Teilenummer 45C1566 oder eine gleichwertige vom Hersteller empfohlene Batterie ersetzen Enthält das System ein Modul mit einer Lithiumbatterie dieses nur durch ein Modul desselben Typs und von demselben Hersteller ersetzen Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht mit Wasser i...

Page 24: ...Maschine beachten ACHTUNG Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein Um die Stromversorgung für die Einheit vollständig zu unterbrechen müssen alle zum Gerät führenden Netzkabel vom Netz getrennt werden 1 2 18 Lenovo Legion Tower 5i 26L 7 Hardware Maintenance Manual ...

Page 25: ...Chapter 1 Important safety information 19 ...

Page 26: ...a corrente elettrica proveniente dai cavi di alimentazione del telefono e di comunicazione può essere pericolosa Per evitare il rischio di scosse elettriche 20 Lenovo Legion Tower 5i 26L 7 Hardware Maintenance Manual ...

Page 27: ...chiature 2 Innanzitutto collegare tutti i cavi alle unità 3 Collegare i cavi di segnale ai connettori 4 Collegare i cavi di alimentazione alla presa 5 Accendere l unità 1 SPEGNERE le apparecchiature 2 Innanzitutto rimuovere i cavi di alimentazione dalla presa 3 Rimuovere i cavi di segnale dai connettori 4 Rimuovere tutti i cavi dalle unità ATTENZIONE Quando si sostituisce la batteria al litio util...

Page 28: ...Aprendo l unità vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione al fascio 18 kg 32 kg 55 kg ATTENZIONE Prestare attenzione nel sollevare l apparecchiatura ATTENZIONE Il pulsante di controllo dell alimentazione presente sull unità e l interruttore dell alimentatore non disattivano l alimentazione corrente fornita all uni...

Page 29: ...Chapter 1 Important safety information 23 ...

Page 30: ...tenimiento o reconfiguración de este producto durante una tormenta eléctrica Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas Siempre que sea posible utilice una sola mano para conectar o desconectar los cables de señal 24 Lenov...

Page 31: ...ispositivos PRECAUCIÓN Cuando sustituya una batería de litio utilice solamente una batería número de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante Si su sistema dispone de un módulo que contiene una batería de litio reemplácelo sólo con el mismo tipo de módulo del mismo fabricante La batería contiene litio y puede explotar si no se utiliza manipula o desecha correctamente ...

Page 32: ...cedimientos seguros al levantar el equipo PRECAUCIÓN El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de alimentación no desconectan la corriente eléctrica suministrada al dispositivo Además el dispositivo podría tener más de un cable de alimentación Para suprimir toda la corriente eléctrica del dispositivo asegúrese de que todos los cables de alime...

Page 33: ...the symptoms change Replace only the FRU that changed the symptoms Strategy for replacing a hard disk drive or a solid state drive Always try to run a low level format operation before replacing a hard disk drive or a solid state drive This will cause all customer data on the drive to be lost Ensure that the customer has a current backup of the data before you perform this task Attention The drive...

Page 34: ...tween Lenovo and the customer A unique MTM consists of a 4 character MT a 4 character model and a numeric 2 character country code is provided to the customer to place orders example 20AA000955 The country code assigned is numeric and does not designate a specific country or region The custom model factsheet for the MTM indicates which country the special bid MTM is set up for Special bid offering...

Page 35: ...Chapter 3 Product overview Front 1 Lenovo Legion logo LED indicator Copyright Lenovo 2020 29 ...

Page 36: ...Top 1 USB 3 2 connectors Gen 1 2 2 Headphone connector 3 Microphone connector 4 Power button 30 Lenovo Legion Tower 5i 26L 7 Hardware Maintenance Manual ...

Page 37: ...ectors 4 2 Lighting switch 3 USB 3 2 connectors Gen 1 2 4 USB C 3 2 Gen 2 connector 5 Ethernet connector 6 Audio connectors 7 PCI Express card area 8 Security lock slot 9 Power cord connector Chapter 3 Product overview 31 ...

Page 38: ...32 Lenovo Legion Tower 5i 26L 7 Hardware Maintenance Manual ...

Page 39: ...tions or a main menu on the display If you did not receive the correct response proceed to step 6 on page 33 If you do receive the correct response proceed to step 7 on page 33 6 Look at the following conditions and follow the instructions If you hear beep codes during POST go to Beep symptoms on page 35 If the computer displays a POST error go to POST error codes on page 36 If the computer hangs ...

Page 40: ... likely cause is listed first Always begin with Service checkout on page 33 This index can also be used to help you decide which FRUs to have available when servicing a computer If you are unable to correct the problem using this index go to Undetermined problems on page 39 Notes The Symptom to FRU index is not specific to any machine type and are applicable to all Lenovo computers If you have bot...

Page 41: ... without sound during POST The following table describes the beep symptoms Beep symptom FRU Action 2 short beeps common POST error Common POST error code See the detailed failure information in POST error codes on page 36 3 short and 1 long beeps DRAM memory error Perform the following actions in order 1 Make sure that the memory modules are properly seated in the memory slots 2 Replace the memory...

Page 42: ...layed when a fan fails and the system might be overheating Press F10 to exit 0211 Keyboard not found This error message is displayed when no keyboard is detected 0164 Memory size decreased This error message is displayed when the memory size is decreased Press F10 to exit 1762 SATA device configuration change has occurred This error message is displayed when a hard disk drive change or an optical ...

Page 43: ...tom FRU Action Changing display colors Display Monitor Computer will not power off See Hard disk drive boot error on page 34 1 Power Switch 2 System Board 3 Riser card if installed Computer will not RPL from server 1 Ensure that the network is in startup sequence as the first device or the first device after diskette 2 Ensure that the network adapter is enabled for RPL 3 Network adapter Advise net...

Page 44: ...n system disk or disk error type message with a known good diagnostic diskette 1 Diskette Drive 2 System Board 3 Diskette Drive Cable Other display symptoms not listed above including blank or illegible display 1 Display 2 System Board Power on indicator or hard disk drive in use light not on but computer works correctly 1 Power switch LED assembly 2 System Board Printer problems 1 Printer 2 Syste...

Page 45: ...Cable 3 System Board Undetermined problems This section provides instructions on how to find out the failing devices or adapters 1 Turn off the computer 2 Remove or disconnect the following components if installed one at a time a External devices modem printer or mouse b Any adapters c Memory modules d Extended video memory e External Cache f External Cache RAM g Hard disk drive h Diskette drive 3...

Page 46: ...40 Lenovo Legion Tower 5i 26L 7 Hardware Maintenance Manual ...

Page 47: ...y to drain out the liquid by turning over the computer If your computer has keyboard drainage holes on the bottom the liquid will be drained out through the holes Where can I get the latest device drivers and UEFI BIOS Lenovo Vantage or Lenovo PC Manager Lenovo Support Web site at https support lenovo com Self help resources Use the following self help resources to learn more about the computer an...

Page 48: ...p Guide This User Guide Regulatory Notice Go to https pcsupport lenovo com Then follow the on screen instructions to filter out the documentation you want Lenovo Support Web site with the latest support information of the following Drivers and software Diagnostic solutions Product and service warranty Product and parts details Knowledge base and frequently asked questions Go to https support lenov...

Page 49: ...ersion Which software applications were running at the time of the problem Can the problem be reproduced If so how 2 Record the system information Product name Machine type and serial number The following illustration shows where to find the machine type and serial number of your computer Lenovo Customer Support Center During the warranty period you can call Lenovo Customer Support Center for help...

Page 50: ...enovo will make selected Engineering Changes ECs that apply to your hardware available Services not covered Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operatin...

Page 51: ...ansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body before you install or replace a new part When possible remove the new part from the static protective package and install it directly in the computer without setting the part down When this is not possible place the static protective package on ...

Page 52: ... by trained service technicians at an additional cost Optional service CRUs Refer to parts that can be installed or replaced by customers with a greater skill level Trained service technicians can also provide service to install or replace the parts under the type of warranty designated for the customer s machine FRUs Refer to parts that must be installed or replaced only by trained service techni...

Page 53: ...ervice CRU 1 Left side cover Yes No 2 M 2 heatsink No Yes 3 M 2 solid state drive No Yes 4 System board No No 5 Memory modules Yes No 6 PCI slot cover No No 7 Rear fan No No 8 Main computer case No No Chapter 6 Hardware removal and installation 47 ...

Page 54: ... No No 21 USB and audio module No No 22 Front bezel Yes No 23 Wire cover No Yes 24 Front fans No No 25 Bottom cover No No 26 Microprocessor No No 27 Microprocessor heatsink and fan assembly No Yes 28 Coin cell battery No Yes 29 Wi Fi card No No 30 Wi Fi card shield No No 31 PCI Express card super holder No No 32 PCI Express card No No 33 Thumbscrew kit Yes No for selected models For detailed FRU a...

Page 55: ...4 M 2 solid state drive slot 2 15 Wi Fi connector 16 SATA connector 2 17 PCI Express x16 card slot 18 PCI Express x4 card slot Removing and installing hardware This section provides instructions on how to remove and install hardware for your computer You can expand the capabilities of your computer and maintain your computer by removing or installing hardware Attention Do not open your computer or...

Page 56: ...wer cord from the outlet 3 Disconnect the power cord from the computer 4 Perform the removal procedure in reverse to reinstall a new CRU Left side cover and right side cover Prerequisite Before you start read Chapter 1 Important safety information on page 1 and print the following instructions Before you open the computer cover turn off the computer and wait several minutes until the computer is c...

Page 57: ...Chapter 1 Important safety information on page 1 and print the following instructions Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Remove the power cord See Power cord on page 50 2 Remove the left side cover and right side cover See Left side cover and right side cover on page 50 3 Disconnect the front bezel po...

Page 58: ...ad Chapter 1 Important safety information on page 1 and print the following instructions Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Remove the power cord See Power cord on page 50 2 Remove the left side cover and right side cover See Left side cover and right side cover on page 50 52 Lenovo Legion Tower 5i 26...

Page 59: ...efore replacing the internal storage drive make a backup copy of all the data that you want to keep Do not touch the contact edge of the internal storage drive Otherwise the internal storage drive might get damaged Do not apply pressure to the internal storage drive Do not make the internal storage drive subject to physical shocks or vibration Put the internal storage drive on a soft material such...

Page 60: ...ions Replacement procedure 1 Remove the power cord See Power cord on page 50 2 Remove the right side cover See Left side cover and right side cover on page 50 3 Remove the 3 5 inch storage drive and bracket See 3 5 inch storage drive on page 53 4 Place a soft clean towel or cloth on the desk or surface Hold the sides of your computer and gently lay it down so that the left side cover is against th...

Page 61: ...on on page 1 and print the following instructions Replacement procedure 1 Remove the power cord See Power cord on page 50 2 Remove the left side cover See Left side cover and right side cover on page 50 3 Disengage the tabs on the memory modules 4 Remove the memory module 5 Perform the removal procedure in reverse to reinstall a new CRU Chapter 6 Hardware removal and installation 55 ...

Page 62: ...ve might get damaged Replacement procedure 1 Remove the power cord See Power cord on page 50 2 Remove the left side cover See Left side cover and right side cover on page 50 3 Remove the microprocessor heatsink and fan assembly See Microprocessor heatsink and fan assembly for selected models on page 56 4 Loosen the screw holding the M 2 heatsink Note Do not touch the thermal paste while handling t...

Page 63: ...ed are for reference only Replacement procedure 1 Remove the power cord See Power cord on page 50 2 Remove the left side cover See Left side cover and right side cover on page 50 3 Remove the fan power cable from the system board 4 Unscrew the heatsink mounting screws Note Carefully remove the screws from the system board to avoid any possible damage to the system board The screws cannot be remove...

Page 64: ...uisite Before you start read Chapter 1 Important safety information on page 1 and print the following instructions Before you open the computer cover turn off the computer and wait several minutes until the computer is cool 58 Lenovo Legion Tower 5i 26L 7 Hardware Maintenance Manual ...

Page 65: ... Replace only with a battery type recommended by Lenovo Keep the battery away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Do not drop crush puncture the battery or subject it to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery or coin cell battery Your com...

Page 66: ...erequisite Before you start read Chapter 1 Important safety information on page 1 and print the following instructions The power supply might be very hot Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Remove the power cord See Power cord on page 50 2 Remove the left side cover and right side cover See Left side c...

Page 67: ...Remove the mounting bracket 7 Remove the power supply assembly mounting screws from the rear of the computer case 8 Remove the power supply assembly 9 Perform the removal procedure in reverse to reinstall a new CRU Chapter 6 Hardware removal and installation 61 ...

Page 68: ...wel or cloth on the desk or surface Hold the sides of your computer and gently lay it down 3 Remove the screw from the bottom of the computer case 4 Remove the bottom cover 5 Perform the removal procedure in reverse to reinstall a new FRU Wi Fi card Prerequisite Before you start read Chapter 1 Important safety information on page 1 and print the following instructions Before you open the computer ...

Page 69: ...d Chapter 1 Important safety information on page 1 and print the following instructions Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Remove the power cord See Power cord on page 50 2 Remove the left side cover and right side cover See Left side cover and right side cover on page 50 3 Remove the front bezel See ...

Page 70: ...on on page 1 and print the following instructions Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Remove the power cord See Power cord on page 50 2 Remove the left side cover See Left side cover and right side cover on page 50 64 Lenovo Legion Tower 5i 26L 7 Hardware Maintenance Manual ...

Page 71: ... a new FRU PCI Express card Prerequisite Before you start read Chapter 1 Important safety information on page 1 and print the following instructions Notes The images provided are for reference only The PCI Express card and the holder included with your computer may differ in size and appearance Follow the same procedures for all models Chapter 6 Hardware removal and installation 65 ...

Page 72: ...r See Left side cover and right side cover on page 50 3 Remove the wire cover See Wire cover for selected models on page 52 4 Remove the front bezel See Front bezel on page 51 5 Remove the front fan See Front fans on page 63 6 Disconnect the power cable from the PCI Express card 7 Remove the PCI Express card mounting screws 8 Open the latch 9 Remove the PCI Express card and the PCI Express card su...

Page 73: ...e you start read Chapter 1 Important safety information on page 1 and print the following instructions Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Remove the power cord See Power cord on page 50 2 Remove the left side cover See Left side cover and right side cover on page 50 3 Remove the screws Chapter 6 Hardw...

Page 74: ... Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Remove the power cord See Power cord on page 50 2 Remove the left side cover and right side cover See Left side cover and right side cover on page 50 3 Remove the front bezel See Front bezel on page 51 4 Remove the screws from the front bezel 68 Lenovo Legion Tower ...

Page 75: ...ructions Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Replacement procedure 1 Remove the power cord See Power cord on page 50 2 Remove the left side cover and right side cover See Left side cover and right side cover on page 50 3 Remove the front bezel See Front bezel on page 51 4 Remove the screws from the front bezel Chapter 6 Hardw...

Page 76: ...you open the computer cover turn off the computer and wait several minutes until the computer is cool Notes Your microprocessor sockets might look slightly different from the illustrations in this topic Do not touch the pins on the microprocessor socket or the gold contacts on the microprocessor Replacement procedure 1 Remove the power cord See Power cord on page 50 2 Remove the left side cover Se...

Page 77: ...tructions The heat sink and fan assembly and microprocessor might be very hot Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Notes Each computer has a unique Vital Product Data VPD code stored in the nonvolatile memory on the system board After you replace the system board the VPD must be updated Your microprocessor sockets might look s...

Page 78: ...tate drive See M 2 solid state drive on page 56 8 Remove the microprocessor heatsink and fan assembly See Microprocessor heatsink and fan assembly for selected models on page 56 9 Remove the microprocessor See Microprocessor on page 70 10 Record the cable routing and cable connections and then disconnect all cables from the system board 11 Remove the eight screws that secure the system board and t...

Page 79: ...ith your computer and the content of the manual at any time without additional notice The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase For the configuration of the product refer to the related contract if any or product packing list or consult the di...

Page 80: ... com Trademarks LENOVO LENOVO logo IDEACENTRE and IDEACENTRE logo are trademarks of Lenovo Intel Intel SpeedStep Optane and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U S and or other countries Microsoft Windows Direct3D BitLocker and Cortana are trademarks of the Microsoft group of companies Mini DisplayPort mDP DisplayPort and VESA are trademarks of the Video Elec...

Page 81: ......

Page 82: ......