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Chapter 3. Troubleshooting
Troubleshooting
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Display problems
When I turn on the
computer, nothing appears
on the screen.
•
If the screen is blank, make sure that:
- The AC power adapter is connected to the computer, and
the power cord is plugged into a working electrical outlet.
- The computer power is on. (Press the Power button again
for confirmation.)
- The memory is installed correctly.
•
If these items are properly set, and the screen remains blank,
have the computer serviced.
The screen goes blank
while the computer is on.
•
Your screen saver or power management may be enabled.
Do one of the following to exit from the screen saver or to
resume from sleep mode:
- Touch the touchpad.
- Press any key on the keyboard.
- Press the Power button.
- Press
Fn + F2
to confirm whether the backlight of the LCD
screen has been turned off.
BIOS password problems
I forgot my password.
•
If you forget your user password, ask the system
administrator to clear your user password.
•
If you forget your hard disk drive password, a Lenovo
authorized servicer cannot reset your password or recover
data from the hard disk. You must take your computer to a
Lenovo authorized servicer or a marketing representative to
have the hard disk drive replaced. Proof of purchase is
required, and a fee will be charged for parts and service.
•
If you forget your administrator password, a Lenovo
authorized servicer cannot reset your password. You must
take your computer to a Lenovo authorized servicer or a
marketing representative to have the system board replaced.
Proof of purchase is required, and a fee will be charged for
parts and service.
Summary of Contents for Legion Y920-17IKB
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