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Lenovo NeXtScale n1200, Installation And Service Manual

The Lenovo NeXtScale n1200 is an advanced computing solution designed to maximize performance and scalability. Ensure a smooth installation and optimal service by downloading the comprehensive "Installation And Service Manual" for free from our website. This manual provides step-by-step instructions and valuable insights to enhance your experience.

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Chapter 1. The Lenovo NeXtScale nx360 M5 water-cooled 
technology tray Type 5467, Lenovo NeXtScale n1200 Enclosure 
Types 5468 and 5469

This 

Installation and Service Guide 

contains information and instructions for setting up your Lenovo 

NeXtScale nx360 M5 water-cooled technology tray Type 5467, Lenovo NeXtScale n1200 Enclosure Types 
5468 and 5469, instructions for installing some optional devices, cabling and configuring the water-cooled 
technology tray, removing and replacing devices, and diagnostics and troubleshooting information.

The Lenovo NeXtScale nx360 M5 water-cooled technology tray Type 5467 is supported in the Lenovo 
NeXtScale n1200 Enclosure Types 5468 and 5469 only. 

In addition to the instructions in Chapter 2 “Components, features, and controls” on page 21 for installing 
optional hardware devices, updating firmware and device drivers, and completing the installation, Lenovo 
Business Partners must also complete the steps in “Instructions for Lenovo Business Partners” on page 21.

The Lenovo NeXtScale nx360 M5 water-cooled technology tray Type 5467 is a 1-U

1

-high rack model water- 

cooled technology tray for high-volume network transaction processing. There are two separate nodes in a 
single tray. This high-performance, multi-core water-cooled technology tray is a high-availability, scalable 
water-cooled technology tray that is optimized to support the next-generation microprocessor technology 
and is ideally suited for medium and large businesses.

Performance, ease of use, reliability, and expansion capabilities were key considerations in the design of the 
water-cooled technology tray. These design features make it possible for you to customize the system 
hardware to meet your needs today and provide flexible expansion capabilities for the future.

The water-cooled technology tray comes with a limited warranty. For information about the terms of the 
warranty and getting service and assistance, see the Lenovo 

Warranty Information 

document that comes 

with the water-cooled technology tray.

The water-cooled technology tray contains X-Architecture next generation technologies, which help increase 
performance and reliability. For more information, see “What your compute node offers” on page 8 and 
“Reliability, availability, and serviceability” on page 12.

You can obtain up-to-date information about the water-cooled technology tray and other Lenovo water- 
cooled technology tray products at http://shop.lenovo.com/us/ en/systems/. At http://www.lenovo.com/ 
support, you can create a personalized support page by identifying Lenovo products that are of interest to 
you. From this personalized page, you can subscribe to weekly email notifications about new technical 
documents, search for information and downloads, and access various administrative services.

If you participate in the Lenovo client reference program, you can share information about your use of 
technology, best practices, and innovative solutions; build a professional network; and gain visibility for your 
business. For more information about the Lenovo client reference program, see http://www.ibm.com/ibm/ 
clientreference/.

If firmware and documentation updates are available, you can download them from the Lenovo website. The 
water-cooled technology tray might have features that are not described in the documentation that comes 
with the water-cooled technology tray, and the documentation might be updated occasionally to include 
information about those features, or technical updates might be available to provide additional information 

© Copyright Lenovo 2017

1

1.  Racks are measured in vertical increments of 4.45 cm (1.75 inches) each. Each increment is called a "U." A 1-U-high 

device is 1.75 inches tall

Summary of Contents for NeXtScale n1200

Page 1: ...Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide Machine Type 5467 5468 and 5469 ...

Page 2: ...ormation document and the Safety Information and Environmental Notices and User Guide documents on the Lenovo Documentation CD Thirteenth Edition August 2017 Copyright Lenovo 2017 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 0...

Page 3: ...er firmware 40 The UpdateXpress System Pack Installer 40 Changing the Power Policy option to the default settings after loading UEFI defaults 40 Using the integrated management module 41 Using the remote presence and blue screen capture features 42 Using the embedded hypervisor 44 Configuring the Ethernet controller 45 Enabling Features on Demand Ethernet software 45 Enabling Features on Demand RA...

Page 4: ...esults for the DSA Brocade test 723 DSA checkpoint panel test results 731 Test results for the DSA checkpoint panel test 731 DSA CPU stress test results 732 Test results for the DSA CPU stress test 732 DSA Emulex adapter test results 735 Test results for the DSA Emulex adapter test 735 DSA EXA port ping test results 738 Test results for the DSA EXA port ping test 738 DSA hard drive test results 74...

Page 5: ...à la réglementation d Industrie Canada 852 Australia and New Zealand Class A statement 852 European Union EMC Directive conformance statement 852 Germany Class A statement 853 Japanese electromagnetic compatibility statements 854 Korea Communications Commission KCC statement 854 Russia Electromagnetic Interference EMI Class A statement 854 People s Republic of China Class A electronic emission sta...

Page 6: ...iv Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 7: ...iften Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette produktet Antes de instalar este produto...

Page 8: ...tatement with translated versions of the caution or danger statement in the Safety Information document For example if a caution statement is labeled Statement 1 translations for that caution statement are in the Safety Information document under Statement 1 Be sure to read all caution and danger statements in this documentation before you perform the procedures Read any additional safety informat...

Page 9: ...bles as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power cords from outlet 3 Remove signal cables from connectors 4 Remove all ...

Page 10: ... other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 CAUTION Use safe practices when lifting 18 kg 39 7 lb 32 kg 70 5 lb 55 k...

Page 11: ...the end of the power cord that is connected to the device you must connect the other end of the power cord to an easily accessible power source Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside t...

Page 12: ...ce any object on top of rack mounted devices Statement 27 CAUTION Hazardous moving parts are nearby Statement 31 x Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 13: ... of 48 V dc connections RTN is and 48 V dc is Earth ground should use a two hole lug for safety 4 Attach signal cables to other devices 5 Connect power cords to their sources 6 Turn ON all the power sources 1 Turn OFF all power sources and equipment that is to be attached to this product For ac systems remove all power cords from the chassis power receptacles or interrupt power at the ac power dis...

Page 14: ...etal which might result in splattered metal burns or both Statement 36 CAUTION Always install the slide retention screw Rack Safety Information Statement 2 DANGER Always lower the leveling pads on the rack cabinet Always install stabilizer brackets on the rack cabinet Always install servers and optional devices starting from the bottom of the rack cabinet Always install the heaviest devices in the...

Page 15: ...ansion capabilities for the future The water cooled technology tray comes with a limited warranty For information about the terms of the warranty and getting service and assistance see the Lenovo Warranty Information document that comes with the water cooled technology tray The water cooled technology tray contains X Architecture next generation technologies which help increase performance and rel...

Page 16: ...m service label which is on the cover of the water cooled technology tray provides a QR code for mobile access to service information You can scan the QR code using a QR code reader and scanner with a mobile device and get quick access to the Lenovo Service Information website The Lenovo Service Information website provides additional information for parts installation and replacement videos and e...

Page 17: ...sabled or is not enabled for all users use one of the following procedures If you are using a Windows operating system insert the CD into the CD or DVD drive and click Start Run In the Open field type e win32 bat where e is the drive letter of the CD or DVD drive and click OK If you are using Red Hat Linux insert the CD into the CD or DVD drive then run the following command from the mnt cdrom dir...

Page 18: ...ocumentation CD It contains translated caution and danger statements Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the Safety Information document Safety Information LabelsThis document provides the Simplified Chinese Mongolian Tibetan Uygur and Zhuang translated versions of the product sa...

Page 19: ...ices and statements are used in this document Note These notices provide important tips guidance or advice Important These notices provide information or advice that might help you avoid inconvenient or problem situations Attention These notices indicate potential damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage might occur C...

Page 20: ...r supplies 1300 watt ac 1500 watt ac Notes Power supplies in the chassis must be with the same power rating or wattage Integrated functions Integrated management module 2 1 IMM2 1 which consolidates multiple management functions in a single chip Concurrent COM VGA 2x USB KVM System error LEDs Supports up to two optional ML2 network adapter Wake on LAN WOL Video controller integrated into IMM2 1 Ma...

Page 21: ...g 1 0 lpm per compute tray with 6 trays per chassis 1 tray consists of 2 compute nodes Inlet Water Temperature 18 C to 45 C 64 F to 113 F for all processors up to and including 145 W TDP Inlet Water Temperature 18 C to 35 C 64 F to 95 F for processors at 165 W TDP E5 2698A v3 Maximum pressure 4 4 bars Note The water required to initially fill the system side cooling loop must be reasonably clean b...

Page 22: ...tems management support microprocessor technology integrated network support I O expansion large system memory capacity light path diagnostics LEDs PCI Express and power throttling Features on Demand If a Features on Demand feature is integrated in the compute node or in an optional device that is installed in the compute node you can purchase an activation key to activate the feature For informat...

Page 23: ...novo XClarity Administrator Lenovo XClarity Administrator is a centralized resource management solution that enables administrators to deploy infrastructure faster and with less effort The solution seamlessly integrates into System x ThinkServer and NeXtScale servers as well as the Flex System converged infrastructure platform Lenovo XClarity Administrator provides Automated discovery Agent free h...

Page 24: ... 2Fcom lenovo lxca doc 2 Fupdate_lxcasw html Ensure that you carefully read the Installation and Setup Instructions in the Invgy_sw_lxca_ _anyos_noarch txt file that is provided in the update package zip file Light path diagnostics Light path diagnostics provides LEDs to help you diagnose problems For more information about light path diagnostics and the LEDs see Server controls LEDs and power on ...

Page 25: ...nd alerts that are generated from the managed endpoints When a CMM or IMM detects an issue an alert or event is passed to the Lenovo XClarity Administrator and is displayed in the events or alerts log A summary of all alerts and events is visible from the Dashboard and the Status bar Events and alerts for a specific endpoint are available from the Alerts and Events detail page for that endpoint Op...

Page 26: ...Integrator modules that provide integration into Microsoft Systems Center or VMware vCenter Together these tools provide discovery monitoring configuration and management functions to reduce the cost and complexity of routine system administration for System x NeXtScale and Flex System endpoints More information about Lenovo XClarity Administrator is available at http shop lenovo com us en systems...

Page 27: ...mation for managed systems The Systems Director Web and command line interfaces provide a consistent interface that is focused on driving these common tasks and capabilities Discovering navigating and visualizing systems on the network with the detailed inventory and relationships to the other network resources Notifying users of problems that occur on systems and the ability to isolate the source...

Page 28: ...igure 4 Locations of the optional HDDs SDDs Power button LED When the water cooled technology tray is connected to power through the Lenovo NeXtScale n1200 Enclosure Type 5468 press this button to turn on or turn off the water cooled technology tray This button is also the power LED This green LED indicates the power status of the water cooled technology tray Flashing rapidly The LED flashes rapid...

Page 29: ...so lit to help isolate the error This LED is controlled by the IMM KVM connector Connect the console breakout cable to this connector Note It is best practice to connect the console breakout cable to only one water cooled technology tray at a time in each Lenovo NeXtScale n1200 Enclosure Type 5468 Ethernet connectors Use either of these connectors to connect the server to a network When you enable...

Page 30: ...sis components The fan and power controller also has connectors that are unique to the device The fan and power controller provides integrated systems management functions including a 10 100 Mbps remote management and console Ethernet connector Fan and power controller indicators controls and connectors The fan and power controller has LEDs controls and connectors that you can use to obtain status...

Page 31: ...t activity RJ 45 LED When this LED is flashing green it indicates that there is activity through the remote management and console Ethernet port over the management network Ethernet port link RJ 45 LED When this LED is lit green it indicates that there is an active connection through the remote management and console Ethernet port to the management network Remote management and console Ethernet co...

Page 32: ...stems bladecenter resources powerconfig html Each power supply has internal fans and a controller The power supply controller can be powered by any installed power supply that is providing power through the midplane Attention The power supplies contain internal cooling fans Do not obstruct the fan exhaust vents You have to install all of the six power supplies regardless of the type of power suppl...

Page 33: ...es active the power on LED will blink slowly and one or more fans might start running to provide cooling while the server is connected to power You can turn on the server by pressing the power control button Step 1 Press the power on button to turn on the server Step 2 The server can also be turned on in any of the following ways If a power failure occurs while the server is turned on the server w...

Page 34: ...button to start an orderly shutdown of the operating system and turn off the server if your operating system supports this feature If the operating system stops functioning you can press and hold the power control button for more than 4 seconds to turn off the server The server can be turned off by Wake on LAN feature with the following limitation Note When you install any PCI adapter the power co...

Page 35: ...nstall optional hardware devices make sure that the server is working correctly Start the server and make sure that the operating system starts if an operating system is installed or that a 19990305 error code is displayed indicating that an operating system was not found but the server is otherwise working correctly If the server is not working correctly see Running DSA Preboot diagnostic program...

Page 36: ...l Step 1 You can use any of the following methods to send diagnostic data to Lenovo Standard upload http www ibm com de support ecurep send_http html Standard upload with the system serial number http www ecurep ibm com app upload_hw Secure upload http www ibm com de support ecurep send_http html secure Secure upload with the system serial number http www ecurep ibm com app upload_hw Server compon...

Page 37: ...System board tray Water loop DIMM Microprocessor System board Power distribution board ML2 riser assembly ML2 card Carrier PCIe riser assembly PCIe card Figure 8 Server components Chapter 2 Components features and controls 23 ...

Page 38: ...at if the server and operating system support hot swap capability you can remove or install the component while the server is running Note Orange can also indicate touch points on hot swap components See the instructions for removing or installing a specific hot swap component for any additional procedures that you might have to perform before you remove or install the component System board inter...

Page 39: ...tors on the system board System board switches and jumpers The following illustration shows the location and description of the switches jumpers and buttons Important 1 Before you change any switch settings or move any jumpers turn off the server then disconnect all power cords and external cables Review the information in Safety on page v Installation guidelines on page 28 and Turning off the ser...

Page 40: ...s 1 2 3 UEFI boot recovery jumper 1 2 3 Clear CMOS jumper Figure 11 Location of the switches jumpers and buttons on the system board The following table describes the jumpers on the system board 26 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 41: ...page Notes 1 If no jumper is present the server responds as if the pins are set to the default 2 Changing the position of the UEFI boot backup jumper from pins 1 and 2 to pins 2 and 3 before the server is turned on alters which flash ROM page is loaded Do not change the jumper pin position after the server is turned on This can cause an unpredictable problem System board LEDs The following illustr...

Page 42: ...ed to internal server components when the server is powered on might cause the system to halt which might result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when removing or installing a hot swap device Before you install optional devices read the following information Read the safety information in Safety on page ...

Page 43: ...d straining the muscles in your back lift by standing or by pushing up with your leg muscles Make sure that you have an adequate number of properly grounded electrical outlets for the server monitor and other devices Back up all important data before you make changes to disk drives Have a small flat blade screwdriver a small Phillips screwdriver and a T8 torx screwdriver available You do not have ...

Page 44: ...use of a grounding system is recommended For example wear an electrostatic discharge wrist strap if one is available Always use an electrostatic discharge wrist strap or other grounding system when working inside the server with the power on Handle the device carefully holding it by its edges or its frame Do not touch solder joints pins or exposed circuitry Do not leave the device where others can...

Page 45: ...aller to acquire and apply UpdateXpress System Packs and individual firmware and device driver updates For additional information and to download the UpdateXpress System Pack Installer go to the ToolsCenter for System x and BladeCenter at https support lenovo com us en documents LNVO CENTER and click UpdateXpress System Pack Installer When you click an update an information page is displayed inclu...

Page 46: ...evice with VMware ESXi embedded hypervisor software is available for purchase Hypervisor is virtualization software that enables multiple operating systems to run on a host system at the same time The USB embedded hypervisor flash device can be installed in USB connectors 3 and 4 on the system board For more information about using the embedded hypervisor see Using the embedded hypervisor on page ...

Page 47: ... have your operating system CD to install the operating system ServerGuide features This information provides an overview of the ServerGuide features Features and functions can vary slightly with different versions of the ServerGuide program To learn more about the version that you have start the ServerGuide Setup and Installation CD and view the online overview Not all features are supported on a...

Page 48: ...er At this point the installation program for the operating system takes control to complete the installation Installing your operating system without using ServerGuide Use this information to install the operating system on the server without using ServerGuide If you have already configured the server hardware and you are not using the ServerGuide program to install your operating system you can ...

Page 49: ...mory When you make configuration changes through other options in the Setup utility the changes are reflected in the system summary you cannot change settings directly in the system summary Product Data Select this choice to view the system board identifier the revision level or issue date of the firmware the integrated management module and diagnostics code and the version and date This choice is...

Page 50: ...es not support UEFI video output standards Rehook INT 19h Select this choice to enable or disable devices from taking control of the boot process The default is Disable Legacy Thunk Support Select this choice to enable or disable UEFI to interact with PCI mass storage devices that are non UEFI compliant The default is Enable Infinite Boot Retry Select this choice to enable or disable UEFI to infin...

Page 51: ... reboot is required to complete this procedure CAUTION 1 Due to security consideration do not boot a legacy OS when upgrading TPM chip firmware from 1 2 to 2 0 2 The maximal number of TPM firmware updates is 128 and TPM version cannot be updated any more after the limit is reached TPM Firmware Version to view current TPM firmware version TPM Physical Presence to view TPM physical presence TPM Devi...

Page 52: ...th Select this choice to view the status of the controllers installed in the server Date and Time Select this choice to set the date and time in the server in 24 hour format hour minute second This choice is on the full Setup utility menu only Start Options Select this choice to view or change the start options including the startup sequence keyboard NumLock state PXE boot option and PCI device bo...

Page 53: ...ype the power on password to complete the system startup and to have access to the Configuration Setup utility menu A password must contain 6 to 20 characters You can use any combination of alphabetic and numeric characters for passwords Keep a record of your password in a secure place If you forget the power on password you can regain access to the compute node by using the power on password over...

Page 54: ...ocation of the UEFI boot backup jumper Use the backup copy of the server firmware until the primary copy is restored After the primary copy is restored turn off the server then move the UEFI boot backup jumper back to the primary position pins 1 and 2 The UpdateXpress System Pack Installer The UpdateXpress System Pack Installer detects supported and installed device drivers and firmware in the ser...

Page 55: ...tem watchdog timer times out The IMM might be configured to watch for the operating system watchdog timer and reboot the system after a timeout if the ASR feature is enabled Otherwise the IMM allows the administrator to generate a nonmaskable interrupt NMI by pressing an NMI button on the light path diagnostics panel for an operating system memory dump ASR is supported by IPMI Boot sequence manipu...

Page 56: ...sing the server using the keyboard and mouse from a remote client Mapping the CD or DVD drive diskette drive and USB flash drive on a remote client and mapping ISO and diskette image files as virtual drives that are available for use by the server Uploading a diskette image to the IMM2 1 memory and mapping it to the server as a virtual drive The blue screen capture feature captures the video displ...

Page 57: ...yed press F1 This prompt is displayed on the screen for only a few seconds You must press F1 quickly If you have set both a power on password and an administrator password you must type the administrator password to access the full Setup utility menu Step 3 From the Setup utility main menu select System Settings Step 4 On the next screen select Integrated Management Module Step 5 On the next scree...

Page 58: ...the hypervisor functions To start using the embedded hypervisor functions you must add the USB flash device to the startup sequence in the Setup utility To add the USB flash device to the startup sequence complete the following steps Step 1 Turn on the server Note Approximately 5 to 10 seconds after the server is connected to power the power control button becomes active Step 2 When the prompt F1 ...

Page 59: ...e document go to https fod lenovo com lkms log in and click Help Enabling Features on Demand RAID software Use this information to enable Features on Demand RAID software You can activate the Features on Demand FoD software upgrade key for RAID that is integrated in the integrated management module For more information and instructions for activating the Features on Demand RAID software key see th...

Page 60: ...ocedure might vary slightly from what is described in this document Installing a newer version To locate and install a newer version of Lenovo Systems Director complete the following steps Step 1 Check for the latest version of Lenovo Systems Director a Go to http www 03 ibm com systems software director resources html b If a newer version of Lenovo Systems Director than what comes with the server...

Page 61: ...download the version for your operating system You can download the ASU from the Lenovo Web site To download the ASU and update the UUID complete the following steps Note Changes are made periodically to the Lenovo website The actual procedure might vary slightly from what is described in this document Step 1 Download the Advanced Settings Utility ASU a Go to http www lenovo com support b Click on...

Page 62: ... default values Example that does not use the userid and password default values asu set SYSTEM_PROD_DATA SYsInfoUUID uuid_value user user_id password password Example that does use the userid and password default values asu set SYSTEM_PROD_DATA SysInfoUUID uuid_value Online KCS access unauthenticated and user restricted You do not need to specify a value for access_method when you use this access...

Page 63: ...sset_tag host imm_ip user imm_user_id password imm_password Examples that do use the userid and password default values asu set SYSTEM_PROD_DATA SysInfoProdName m t_model host imm_ip asu set SYSTEM_PROD_DATA SysInfoSerialNum s n host imm_ip asu set SYSTEM_PROD_DATA SysEncloseAssetTag asset_tag host imm_ip Bootable media You can also build a bootable media using the applications available through t...

Page 64: ...tems cdc_interface sh Step 4 After you install ASU Type the following commands to set the DMI asu set SYSTEM_PROD_DATA SysInfoProdName m t_model access_method asu set SYSTEM_PROD_DATA SysInfoSerialNum s n access_method asu set SYSTEM_PROD_DATA SysEncloseAssetTag asset_tag access_method Where m t_model The server machine type and model number Type mtm xxxxyyy where xxxx is the machine type and yyy ...

Page 65: ... Some operating systems have the IPMI driver installed by default ASU provides the corresponding mapping layer To download the Advanced Settings Utility Users Guide complete the following steps Note Changes are made periodically to the Lenovo website The actual procedure might vary slightly from what is described in this document 1 Go to http www lenovo com support 2 Click on the Downloads tab at ...

Page 66: ...word asu set SYSTEM_PROD_DATA SysEncloseAssetTag asset_tag host imm_ip user imm_user_id password imm_password Examples that do use the userid and password default values asu set SYSTEM_PROD_DATA SysInfoProdName m t_model host imm_ip asu set SYSTEM_PROD_DATA SysInfoSerialNum s n host imm_ip asu set SYSTEM_PROD_DATA SysEncloseAssetTag asset_tag host imm_ip Bootable media You can also build a bootabl...

Page 67: ...hanged before the problem occurred if possible reverse those changes This might include any of the following items Hardware components Device drivers and firmware System software UEFI firmware System input power or network connections Step 2 View the light path diagnostics LEDs and event logs The server is designed for ease of diagnosis of hardware and software problems Light path diagnostics LEDs...

Page 68: ...stics For more information about UpdateXpress System Packs see http www ibm com support entry portal docdisplay lndocid SERV XPRESSand on page 31 For more information about the Bootable Media Creator see https support lenovo com us en documents LNVO BOMC Be sure to separately install any listed critical updates that have release dates that are later than the release date of the UpdateXpress System...

Page 69: ...p 8 Use the troubleshooting tables See on page 67 to find a solution to a problem that has identifiable symptoms A single problem might cause multiple symptoms Follow the troubleshooting procedure for the most obvious symptom If that procedure does not diagnose the problem use the procedure for another symptom if possible If the problem remains contact Lenovo or an approved warranty service provid...

Page 70: ... drive cluster two or more servers sharing external storage devices If it is part of a cluster you can run all diagnostic programs except the ones that test the storage unit that is a hard disk drive in the storage unit or the storage adapter that is attached to the storage unit The failing server might be part of a cluster if any of the following conditions is true You have identified the failing...

Page 71: ...DSA Preboot diagnostic programs on page 65 If DSA reports an error follow the instructions in Appendix C DSA diagnostic test results on page 715 If DSA does not report an error but you still suspect a problem see Solving undetermined problems on page 80 Diagnostic tools The section introduces available tools to help you diagnose and solve hardware related problems Light path diagnostics Use light ...

Page 72: ...s Network interfaces and settings Option card driver and firmware information RAID controller configuration Service processor integrated management module status and configuration System configuration Vital product data firmware and UEFI configuration DSA Portable creates a DSA log which is a chronologically ordered merge of the system event log as the IPMI event log the integrated management modu...

Page 73: ...O storage 4 IMM I2C bus 5 LCD system information display panel 6 Intel GPU 7 LSI Controller 8 Memory modules 9 Microprocessors 10 Nvidia GPU 11 Optical devices CD or DVD 12 SAS or SATA drives See Running DSA Preboot diagnostic programs on page 65 for more information on running the DSA Preboot program on the server Troubleshooting by symptom These tables list problem symptoms and actions to correc...

Page 74: ... actions to correct the detected problems AC power supply LEDs Description Action Notes AC DC Error On On Off Normal operation Off Off Off No ac power to the server or a problem with the ac power source 1 Check the ac power to the server 2 Make sure that the power cord is connected to a functioning power source 3 Restart the server If the error remains check the power supply LEDs 4 If the problem ...

Page 75: ...tion of these LEDs Table 3 System pulse LEDs LED Description Action RTMM heartbeat Power on and power off sequencing 1 If the LED blinks at 1Hz it is functioning properly and no action is necessary 2 If the LED is not blinking trained technician only replace the system board IMM2 heartbeat IMM2 heartbeat boot process The following steps describe the different stages of the IMM2 heartbeat sequencin...

Page 76: ...ll events are assertion type events Integrated management module II IMM2 event log This log contains a filtered subset of all IMM POST and system management interrupt SMI events You can view the IMM event log through the IMM web interface For more information see Logging on to the web interface on page 43 You can also view the IMM event log through the Dynamic System Analysis DSA program as the AS...

Page 77: ...to view the diagnostic event log requires IPMI driver or create an output file that you can send to Lenovo service and support using ftp or local copy Use IPMItool to view the system event log requires IPMI driver Use the web browser interface to the IMM2 1 to view the system event log locally requires RNDIS USB LAN driver The server is not hung and is not connected to a network using an operating...

Page 78: ...analyzes system information to aid in diagnosing server problems DSA collects the following information about the server Drive health information Event logs for ServeRAID controllers and service processors Hardware inventory including PCI and USB information Installed applications and hot fixes available in DSA Portable only Kernel modules available in DSA Portable only Light path diagnostics stat...

Page 79: ... documents LNVO BOMC In addition to the capabilities of the other editions of DSA DSA Preboot includes diagnostic routines that would be disruptive to run within the operating system environment such as resetting devices and causing loss of network connectivity It has a graphical user interface that you can use to specify which diagnostics to run and to view the diagnostic and data collection resu...

Page 80: ... was being tested when the server stopped Diagnostic text messages Diagnostic text messages are displayed while the tests are running A diagnostic text message contains one of the following results Passed The test was completed without any errors Failed The test detected an error Aborted The test could not proceed because of the server configuration Additional information concerning test failures ...

Page 81: ...bleshooting by symptom Use the troubleshooting tables to find solutions to problems that have identifiable symptoms If you cannot find a solution to the problem in these tables see Appendix C DSA diagnostic test results on page 715 for information about testing the server and Running DSA Preboot diagnostic programs on page 65 for additional information about running DSA Preboot program For additio...

Page 82: ...or flash device is not listed in the expected boot order does not appear in the list of boot devices or a similar problem has occurred 1 Make sure that the optional embedded hypervisor flash device is selected on the boot manager F12 Select Boot Device at startup 2 Make sure that the embedded hypervisor flash device is seated in the connector correctly 3 See the documentation that comes with the o...

Page 83: ...hub disconnect the keyboard from the hub and connect it directly to the server 4 Replace the keyboard The mouse or USB device does not work 1 Make sure that The mouse or USB device cable is securely connected to the server The mouse or USB device drivers are installed correctly The server and the monitor are turned on The mouse option is enabled in the Setup utility 2 If you are using a USB mouse ...

Page 84: ...le the DIMM 4 Check that all DIMMs are initialized in the Setup utility then run memory diagnostics see Running DSA Preboot diagnostic programs on page 65 5 Make sure that there is no memory mismatch when the server is at the minimum memory configuration 6 Add one pair of DIMMs at a time making sure that the DIMMs in each pair match 7 Reseat the DIMM 8 Re enable all DIMMs using the Setup utility a...

Page 85: ...eo controller can display a yellow color exclamation mark under the Windows OS device manager 1 Run the Setup utility and select System settings Device and I O Ports Internal Graphics 2 Set the value to Disable Monitor and video problems Use this information to solve monitor and video problems Some Lenovo monitors have their own self tests If you suspect a problem with your monitor see the documen...

Page 86: ...remote presence function is disabled if you install an optional video adapter To use the IMM2 remote presence function remove the optional video adapter 3 If the server installed with the graphical adapters while turning on the server the Lenovo logo displays on the screen after approximately 3 minutes This is normal operation while the system loads 4 Make sure that The server is turned on If ther...

Page 87: ...the monitor is working correctly consider the location of the monitor Magnetic fields around other devices such as transformers appliances fluorescents and other monitors can cause screen jitter or wavy unreadable rolling or distorted screen images If this happens turn off the monitor Attention Moving a color monitor while it is turned on might cause screen discoloration Move the device and the mo...

Page 88: ... to the Lenovo support website at http www lenovo com support to check for technical information hints tips and new device drivers or to submit a request for information Table 11 Network connection problems and actions Symptom Action Log in failed by using LDAP account with SSL enabled 1 Make sure the license key is valid 2 Generate a new license key and log in again Optional device problems Follo...

Page 89: ...3 Replace the device that you just installed A Lenovo optional device that worked previously does not work now 1 Make sure that all of the cable connections for the device are secure 2 If the device comes with test instructions use those instructions to test the device 3 Reseat the failing device 4 Replace the failing device Power problems Follow the suggested actions in the order in which they ar...

Page 90: ...e server and to a working electrical outlet b The type of memory that is installed is correct c The DIMM is fully seated d The LEDs on the power supply do not indicate a problem e Trained technician only The microprocessors are installed in the correct sequence 4 Reseat the following components a DIMMs b Trained technician only Power supply cables to all internal components c Trained technician on...

Page 91: ...d actions Symptom Action The number of serial ports that are identified by the operating system is less than the number of installed serial ports 1 Make sure that Each port is assigned a unique address in the Setup utility and none of the serial ports is disabled The serial port adapter if one is present is seated correctly 2 Reseat the serial port adapter 3 Replace the serial port adapter A seria...

Page 92: ...em If it does either no logical drive is defined SCSI RAID servers or the ServerGuide System Partition is not present Run the ServerGuide program and make sure that setup is complete Software problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved If an action step is preceded by Trained technician only that step must be performe...

Page 93: ...ose a power problem use the following general procedure Step 1 Turn off the server and disconnect all power cords Step 2 Check for loose cables in the power subsystem Also check for short circuits for example if a loose screw is causing a short circuit on a circuit board Step 3 Turn on the server and check the lit LEDs on the system board see System board LEDs on page 27 Step 4 Turn off the server...

Page 94: ...erver The LAN activity LED is lit when data is active on the Ethernet network If the LAN activity LED is off make sure that the hub and network are operating and that the correct device drivers are installed Step 6 Check for operating system specific causes of the problem Step 7 Make sure that the device drivers on the client and server are using the same protocol If the Ethernet controller still ...

Page 95: ...s external to the server Problem determination tips Because of the variety of hardware and software combinations that can encounter use the following information to assist you in problem determination If possible have this information available when requesting assistance from Lenovo The model name and serial number are located on the ID label on the front of the server as shown in the following il...

Page 96: ...r service Recovering the server firmware UEFI update failure Use this information to recover the server firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code If the server firmware has become corrupted such as...

Page 97: ...ed Boot Recovery function In band manual recovery method This section details the in band manual recovery method To recover the server firmware and restore the server operation to the primary bank complete the following steps Step 1 Read the safety information that begins on Safety on page v and Installation guidelines on page 28 Step 2 Turn off the server and disconnect all power cords and extern...

Page 98: ...rmware update package that you downloaded Step 9 Perform the firmware update by following the instructions that are in the firmware update package readme file Step 10 Turn off the server and disconnect all power cords and external cables and then remove the cover see Removing the cover on page 142 Step 11 Move the UEFI boot backup jumper from pins 2 and 3 back to the primary position pins 1 and 2 ...

Page 99: ... system that is supported by the firmware update package that you downloaded Step 2 Perform the firmware update by following the instructions that are in the firmware update package readme file Step 3 Restart the server Step 4 At the firmware splash screen press F3 when prompted to restore to the primary bank The server boots from the primary bank Out of band method See the IMM2 1 documentation In...

Page 100: ...re causes the server to revert to the default UEFI configuration and start the Setup utility so that you can make the necessary corrections to the configuration and restart the server If the server is unable to successfully complete POST with the default configuration there might be a problem with the system board To specify the number of consecutive restart attempts that will trigger the Nx boot ...

Page 101: ... Lenovo acquires or installs a structural component at your request you will be charged for the service See Structural parts on page 95 for the list of structural parts Tier 1 customer replaceable unit CRU Replacement of Tier 1 CRUs is your responsibility If Lenovo installs a Tier 1 CRU at your request you will be charged for the installation Tier 2 customer replaceable unit CRU You may install a ...

Page 102: ...igure 16 Server components The following table lists the part numbers for the server replaceable components 88 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 103: ... MHz 135 W 16 core 00KG109 V 2 Microprocessor Intel Xeon E5 2698A v3 2 8 GHz 40 MB 2133 MHz 165 W 16 core 00KG112 V 2 Microprocessor Intel Xeon E5 2699 v3 2 3 GHz 45 MB 2133 MHz 145 W 18 core 00KC789 V 2 Microprocessor Intel Xeon E5 2623 v4 2 6 GHz 10 MB 2133 MHz 85 W 4 core 00M W781 V 2 Microprocessor Intel Xeon E5 2637 v4 3 5 GHz 15 MB 2400 MHz 135 W 4 core 00M W779 V 2 Microprocessor Intel Xeon...

Page 104: ...Intel Xeon E5 2697A v4 2 6 GHz 40 MB 2400 MHz 145 W 16 core 00YK831 V 2 Microprocessor Intel Xeon E5 2695 v4 2 1 GHz 45 MB 2400 MHz 120 W 18 core 00M W772 V 2 Microprocessor Intel Xeon E5 2697 v4 2 3 GHz 45 MB 2400 MHz 145 W 18 core 00YD968 V 2 Microprocessor Intel Xeon E5 2698 v4 2 2 GHz 50 MB 2400 MHz 135 W 20 core 00M W771 V 2 Microprocessor Intel Xeon E5 2699 v4 2 2 GHz 55 MB 2400 MHz 145 W 22...

Page 105: ...board please purchase the corresponding miscellaneous parts 01CW634 00M W904 V 9 Copper water loop assembly 00FP301 V 9 Copper water loop assembly 01C W656 V V Power distribution board 00MU797 V V S3510 120GB SATA 2 5 MLC Enterprise Value SSD for NeXtScale 00W G796 V V S3510 480GB SATA 2 5 MLC Enterprise Value SSD for NeXtScale 00W G651 V V S3710 200GB Enterprise Performance SATA 2 5 SSD for NeXtS...

Page 106: ... Fillers interposer card dummy 00KA967 V V Hard disk drive cage assembly 00KJ807 V V Label water cooled technology label kit 00KJ812 V Miscellaneous parts supported for the node system board 00YK815 01C W634 V Miscellaneous parts supported for the node system board 00MW502 00FP316 V ML2 filler bracket 00KA962 V V PCI bracket dummy 00KA966 V V PCI riser bracket 00KG523 V V PCI riser bracket 00Y3172...

Page 107: ...516 5 Fan power control assembly 00KG634 6 Manifold middle 8U 00KJ804 6 Manifold middle 6U 00KJ803 6 Manifold single drop 00KJ806 6 Manifold bottom 00KJ805 6 Manifold top 00FP306 Chassis EMC kit 00FP315 Chassis lift handle 81Y2902 Chassis midplane 00YE248 EIA cover left 00AM298 EIA cover right 00AM299 Filler water cooled tray full wide 00FP319 Line cord 4 3m 32A 380 415V IEC 309 3P N G 3ph wye non...

Page 108: ...pper 00KF030 Cable Hybrid 3M Mellanox passive DAC copper 00KF037 Power cord 2 8m 10A 250V C13 to IRAM 2073 Argentina 39M5068 Power cord 4 3m 10A 125V C13 to NEMA 5 15P US 39M5076 Power cord 1 8m 10A 125V C13 to NEMA 5 15P US 39M5080 Power cord 2 8m 10A 120V C13 to NEMA 5 15P US 39M5081 Power cord 1 8m 10A 250V C13 to NEMA 6 15P US 39M5094 Power cord 2 8m 10A 250V C13 to NEMA 6 15P US 39M5095 Power...

Page 109: ...ly to the Lenovo website The actual procedure might vary slightly from what is described in this document 1 Go to http www ibm com 2 From the Products menu select Upgrades accessories parts 3 Click Obtain maintenance parts then follow the instructions to order the part from the retail store If you need help with your order call the toll free number that is listed on the retail parts page or contac...

Page 110: ...led Power cords for a specific country or region are usually available only in that country or region Power cord part number Used in these countries and regions 39M5206 China 39M5102 Australia Fiji Kiribati Nauru New Zealand Papua New Guinea 39M5121 39M5123 Afghanistan Albania Algeria Andorra Angola Armenia Austria Azerbaijan Belarus Belgium Benin Bosnia and Herzegovina Bulgaria Burkina Faso Burun...

Page 111: ...uam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Thailand Taiwan United States of America Venezuela 39M5076 39M5080 39M5081 110 120 V Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Caicos Islands Canada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Gu...

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Page 113: ...tructural part Tier 1 CRU or Tier 2 CRU For information about the terms of the warranty see the Warranty Information document that comes with the server For more information about getting service and assistance see Appendix D Getting help and technical assistance on page 845 Returning a device or component If you are instructed to return a device or component follow all packaging instructions and ...

Page 114: ...wer cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 DWC Safety Information Statement 14 CAUTION The water might cause irritation to the skin and eyes Avoid direct contact with the lubricant C034 100 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 115: ...Chapter 6 Removing and replacing server components 101 ...

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Page 121: ...tive equipment PPE is available as recommended by the water chemical treatment supplier Protective gloves and eyewear may be recommended as a precaution To remove the manifold complete the following steps Step 1 Slide all water cooled technology trays in the entire rack out of the chassis about 4 inch or 100 mm see Removing a water cooled technology tray from a chassis on page 139 Step 2 At the fr...

Page 122: ...alves closed Step 3 Remove EMC shields on both sides of the top chassis 1 2 3 Latch EMC shield Figure 19 EMC shields removal 108 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 123: ...1 2 3 Latch EMC shield Figure 20 EMC shields removal Step 4 Remove the red quick connect plug covers from the tops of each manifold Chapter 6 Removing and replacing server components 109 ...

Page 124: ... blue hose end of the drain hose tool left at customer site into a bucket Make sure that the lever on the drain hose valve is closed lever is pointed away from the hose 110 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 125: ...pply A B Figure 22 Water draining Step 6 Connect the Quick connect socket from the drain hose tool to the top of the return side manifold position middle of the rack Chapter 6 Removing and replacing server components 111 ...

Page 126: ...e return side manifold connection Step 7 Once the quick connect is attached slowly open the hose valve and allow water to drain until water stops flowing approximately 1 minute 112 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 127: ...ove to the top position of the other manifold position closest to the rack side wall Leave the hose connected to the top of the manifold until water stops flowing Disconnect quick connect from top of manifold Chapter 6 Removing and replacing server components 113 ...

Page 128: ...to the manifold that has the section to be replaced to the top of the manifold before moving back around to the front of the rack Step 11 At this point the manifold should be properly drained to allow for service Since there still can be some water left in the manifold prepare work area with absorbent cloths to collect any water that may drain out Step 12 Determine which manifold needs to be repla...

Page 129: ...Manifold retention bracket Figure 26 Retention bracket removal Step 14 Remove drip sensor assembly Lift latch upwards Chapter 6 Removing and replacing server components 115 ...

Page 130: ...y removal Step 15 Remove FPC card module and FPC card module support bracket if portion of left manifold is being replaced If it is the right side manifold remove blank filler 116 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 131: ...ule removal Step 16 Unscrew 4 screws using the screwdriver contained in the manifold repair kit to loosen the manifold bracket from the chassis Back view of chassis Screws Manifold Figure 29 Manifold screw locations Chapter 6 Removing and replacing server components 117 ...

Page 132: ...Important Make sure the water cooled technology tray s are removed from the chassis see Removing a water cooled technology tray from a chassis on page 139 Attention You must remove the power from the rack cabinet and all components before you connect or disconnect the water supply lines and drain or fill the manifold Statement 5 CAUTION The power control button on the device and the power switch o...

Page 133: ...1 2 DWC Safety Information Statement 14 CAUTION The water might cause irritation to the skin and eyes Avoid direct contact with the lubricant C034 Chapter 6 Removing and replacing server components 119 ...

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Page 135: ...Chapter 6 Removing and replacing server components 121 ...

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Page 137: ...Chapter 6 Removing and replacing server components 123 ...

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Page 140: ...ent supplier and that proper personal protective equipment PPE is available as recommended by the water chemical treatment supplier Protective gloves and eyewear may be recommended as a precaution To replace the server manifold complete the following steps Step 1 Install new manifold section into the manifold and connect couplings 126 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo N...

Page 141: ...in the manifold repair kit between manifold bracket and chassis Back view of chassis Screws Manifold Figure 32 Manifold screw locations Step 3 Starting from the top connect the manifold bracket for the top manifold section into the top chassis Chapter 6 Removing and replacing server components 127 ...

Page 142: ...process at the rear of the rack connect the blue hose assembly supplied to customer installation site to the top quick connect at the top of the rack location A Make sure the hose still remains in the bucket with the valve closed valve handle perpendicular to the hose Note The red plug cover will need to removed at all positions first in order to plug to the quick connects 128 Lenovo NeXtScale nx3...

Page 143: ...he rack connect the facility supply hose to the rack return hose Partially open the supply hose about 1 4 of the way Note Do not fully open the facility ball valve or you will reduce your ability to control the flow as you fill the rack Chapter 6 Removing and replacing server components 129 ...

Page 144: ...of the way allowing air to flow out of the hose Allow this to take place until a steady stream of water flows into the bucket or there are minimal bubbles in the sight glass It may take approximately 1 to 2 minutes for air bubbles to clear the hose 130 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 145: ...e hose assembly from Location A and move to Location B Slowly open the valve and allow this to stay in place until a steady stream of water flows into the bucket or there are minimal bubbles in the sight glass Close the valve on the blue hose again Chapter 6 Removing and replacing server components 131 ...

Page 146: ...acility supply hose from the rack return hose and connect the facility supply hose to the rack supply hose Figure 38 Facility supply hose to the rack supply hose connection 132 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 147: ...re are minimal bubbles in the sight glass A B Figure 39 Hose assembly movement Step 12 Close the valve on the blue hose Then remove blue hose assembly from Location B and move to Location A Open the valve on the blue hose and allow this to stay in place until a steady stream of water flows into the bucket or there are minimal bubbles in the sight glass Chapter 6 Removing and replacing server compo...

Page 148: ...inimal bubbles are in the sight glass Approximate time 10 15 seconds Notes Top position EMC shields on all chassis positions will need to be removed in order to access the quick connects The red plug covers will need to be removed first in order to access the quick connects 134 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 149: ... Close the valve on the blue hose Disconnect and move the blue hose to Location D and repeat the process down the full rack ensuring each chassis has minimal air bubbles in the sight glass Chapter 6 Removing and replacing server components 135 ...

Page 150: ...ass Note Be sure to always close the valve on the blue hose before disconnecting it from one of the chassis locations as you work your way down the rack Step 16 Once complete go back to the front and connect the facility return hose to the rack return hose Fully open all connections on both the supply and return side The manifold should be completely filled 136 Lenovo NeXtScale nx360 M5 water cool...

Page 151: ...rn hose connection Step 17 Check for leaks at the rear or the rack Step 18 Install the FPC support bracket Step 19 Reinstall all FPC card modules and fillers 1 2 FPC card module Figure 44 FPC card module installation Step 20 Reinstall all EMC shields Chapter 6 Removing and replacing server components 137 ...

Page 152: ...ield Figure 45 EMC shields installation 1 2 EMC shield Figure 46 EMC shields installation 138 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 153: ...llation guidelines on page 28 2 If the water cooled technology tray is operating shut down the operating system 3 Press the power button to turn off both systems in the water cooled technology tray see Turning off the server on page 19 for more information To remove the water cooled technology tray from a chassis complete the following steps Step 1 Open the front handles as shown in the illustrati...

Page 154: ...technology tray out of the tray bay Step 3 Once the water cooled technology tray has been serviced place the tray back into the original position as soon as possible If you are instructed to return the water cooled technology tray follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing a water cooled technology tray in a chassis Use this i...

Page 155: ...1200 Enclosure Type 5468 without a water cooled technology tray or tray bay filler in each tray bay Step 2 Make sure that the front handles on the water cooled technology tray are in the open position Step 3 Slide the water cooled technology tray into the tray bay until it stops Step 4 Push the front handles on the front of the water cooled technology tray to the closed position Note After the wat...

Page 156: ...e the cover Read the safety information in Safety and Installation guidelines If you are replacing a server component or installing an optional device in the server you need to slide the server out from the rack enclosure turn off the server and peripheral devices and disconnect the power cords and all external cables To remove the server cover complete the following steps Step 1 Put the server on...

Page 157: ... tabs on the server Removing and replacing Tier 1 CRUs This section provides information for removing and replacing Tier 1 CRUs in the server Replacement of Tier 1 CRUs is your responsibility If Lenovo installs a Tier 1 CRU at your request you will be charged for the installation The illustrations in this document might differ slightly from your hardware Removing a DIMM Use this information to rem...

Page 158: ...er supports and other information that you must consider when you install DIMMs Confirm that the server supports the DIMM that you are installing see http www lenovo com serverproven When you install or remove DIMMs the server configuration information changes When you restart the server the system displays a message that indicates that the memory configuration has changed You can use the Setup ut...

Page 159: ...dditions level cc is the reference design file for the design of the DIMM d is the revision number of the reference design of the DIMM Note To determine the type of a DIMM see the label on the DIMM The information on the label is in the format xxxxx nRxxx PC4v xxxxxx xx xx xxx The numeral in the sixth numerical position indicates whether the DIMM is single rank n 1 dual rank n 2 or quad rank n 4 T...

Page 160: ...te node has two microprocessors installed However to improve system performance install a minimum of four DIMMs for each microprocessor DIMMs in the compute node must be the same type to ensure that the compute node will operate correctly The memory rank sparing mode requires an even number of DIMMs If your server has an odd number of DIMMs installed ensure that you disable the memory rank sparing...

Page 161: ...p between the processors memory channels and the DIMM connectors Table 22 Memory channel configuration table Channels Processor 1 DIMM connectors Processor 2 DIMM connectors Channel 0 7 and 8 9 and 10 Channel 1 5 and 6 11 and 12 Channel 2 1 and 2 15 and 16 Channel 3 3 and 4 13 and 14 Installing a DIMM Use this information to install a DIMM Chapter 6 Removing and replacing server components 147 ...

Page 162: ... connectors into which you will install the DIMMs Install the DIMMs in the sequence shown in the following table Table 23 Normal mode DIMM installation sequence Number of installed microprocessor DIMM connector population sequence Two microprocessors installed 8 9 1 16 6 11 3 14 7 10 2 15 5 12 4 13 Step 3 Open the retaining clip on each end of the DIMM connector Attention To avoid breaking the ret...

Page 163: ...nnect the power cords and all external cables and turn on the server and peripheral devices Removing the optional drive cage Use this information to remove the optional drive cage Read the safety information in Safety and Installation guidelines Note You only need to remove the drive cage if a system board is replaced To remove the optional drive cage complete the following steps Step 1 Remove the...

Page 164: ...nstallation guidelines Note You only need to install a drive cage if it was previously removed for system board Service To install the optional drive cages complete the following steps Step 1 Turn off the water cooled technology tray and peripheral devices and disconnect the power cords and all external cables Step 2 Remove the cover see Removing the cover on page 142 Step 3 If this is the first t...

Page 165: ...ructed see Replacing a hard disk drive HDD solid state drive SSD on page 153 Step 7 Reinstall the cover see Replacing the cover on page 142 Step 8 Slide the compute node into the rack Step 9 Reconnect the power cords and any cables that you removed Step 10 Turn on the peripheral devices and the compute node Removing a hard disk drive HDD solid state drive SSD Use this information to remove a hard ...

Page 166: ...emove a HDD SSD complete the following steps Step 1 Remove the cover see Removing the cover on page 142 Step 2 Push the latch outward away from the HDD SSD and slide the drive toward the front of the Lenovo NeXtScale nx360 M5 water cooled technology tray 1 Latch 2 Figure 60 HDD SSD removal Step 3 Tilt the HDD SSD up Figure 61 HDD SSDremoval Step 4 Remove the HDD SSD from the drive cage with an ang...

Page 167: ...d Installation guidelines If you are replacing a server component in the water cooled technology tray you need to remove the water cooled technology tray from the chassis enclosure and refer to the Removing a water cooled technology tray from a chassis on page 139 and Installing a water cooled technology tray in a chassis on page 140 sections To install a hard disk drive HDD solid state drive SSD ...

Page 168: ...P 2 STEP 3 Latch Figure 65 HDD SSD installation Step 7 Install the two screws between the HDD SSD and the drive cage Make sure the screws are seated in the middle of the holes so they are firmly installed Spring will snap into place around the front screw when drive is seated in place HDD SSD drive screws HDD SSD drive screws Side view Figure 66 Side view of a HDD SSD 154 Lenovo NeXtScale nx360 M5...

Page 169: ...e SAS signal cable Figure 68 Cable routings for the HDDs SSDs power cables and the SATA signal cables Step 9 Reinstall the cover see Replacing the cover on page 142 Step 10 Slide the compute tray into the rack Step 11 Reconnect the power cords and any cables that you removed Chapter 6 Removing and replacing server components 155 ...

Page 170: ...cover on page 142 Step 2 Disconnect the cables from the adapter Step 3 Remove stiffening bracket by removing the M4 screw Step 4 Remove Retaining clamp by removing 3x screws Step 5 Remove the riser and adapter assembly out of the tray Step 6 Carefully grasp the adapter and riser by its top edge or upper corners and pull the adapter from the PCI riser card assembly Figure 69 Adapter removal If you ...

Page 171: ...nectors by changing the ROM execution Order or disable the NIC connectors that you do not use from the Enable Disable Adapter Option ROM Support menu Step 1 Turn off the water cooled technology tray and peripheral devices and disconnect the power cords and all external cables Step 2 Remove the cover see Removing the cover on page 142 Step 3 Disconnect the cables from the adapter Step 4 Insert the ...

Page 172: ...e node Removing the system battery Use this information to remove the system battery The following notes describe information that you must consider when replacing the battery Lenovo has designed this product with your safety in mind The lithium battery must be handled correctly to avoid possible danger If you replace the battery you must adhere to the following instructions Note In the U S call 1...

Page 173: ...er Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Read the safety information in Safety and Installation guidelines If you are replacing a server component in the water cooled technology tray you need to remove the water cooled technology tray from the chassis enclosure and refer to the Removing a water cooled technology tr...

Page 174: ...tes and 1 800 465 7999 or 1 800 465 6666 within Canada Outside the U S and Canada call your support center or business partner Note After you replace the battery you must reconfigure the server and reset the system date and time Statement 2 CAUTION When replacing the lithium battery use only Lenovo Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has...

Page 175: ...nect the external cables and power cords then turn on the attached devices and turn on the server Step 9 Start the Setup utility and reset the configuration a Set the system date and time b Set the power on password c Reconfigure the server See Starting the Setup utility on page 34 for details Removing a hot swap power supply Use this information to remove a hot swap power supply When you remove o...

Page 176: ...a service technician Read the safety information in Safety and Installation guidelines To remove a hot swap power supply complete the following steps Attention If only one hot swap power supply is installed in the server you must turn off the server before removing the power supply Step 1 Disconnect the power cord from the connector on the back of the power supply Step 2 Press and hold the orange ...

Page 177: ...consider when you install a power supply For redundancy support you must install an additional hot swap power supply if one is not installed in your model Make sure that the devices that you are installing are supported For a list of supported optional devices for the server see http www lenovo com serverproven Statement 5 CAUTION The power control button on the device and the power switch on the ...

Page 178: ...ng steps Step 1 Slide the hot swap power supply into the bay until the release latch clicks into place Important During normal operation each power supply bay must contain either a power supply or power supply filler panel for proper cooling Power supply Figure 76 Hot swap power supply installation Step 2 Connect one end of the power cord for the new power supply into the ac connector on the back ...

Page 179: ...fer slightly from your hardware Removing the power distribution board Use this information to remove the power distribution board Read the safety information in Safety and Installation guidelines If you are replacing a server component in the water cooled technology tray you need to remove the water cooled technology tray from the chassis enclosure and refer to the Removing a water cooled technolo...

Page 180: ...ws Figure 77 Rear bulkhead bracket screws removal Step 3 Remove the rear bulkhead bracket 166 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 181: ...er distribution board to the water cooled technology tray and save them for future use Power paddle card Screws Figure 79 Power distribution board screws removal Step 5 Remove the power distribution board out of the water cooled technology tray with an angle Chapter 6 Removing and replacing server components 167 ...

Page 182: ...ooled technology tray from a chassis on page 139 and Installing a water cooled technology tray in a chassis on page 140 sections To install the power distribution board complete the following steps Step 1 Turn off the water cooled technology tray and peripheral devices and disconnect the power cords and all external cables Step 2 Remove the cover see Removing the cover on page 142 Step 3 Place the...

Page 183: ...ution board screws installation Step 5 Install the rear bulkhead bracket Rear bulkhead bracket Figure 83 Rear bulkhead bracket installation Step 6 Install the screws on the rear bulkhead bracket Chapter 6 Removing and replacing server components 169 ...

Page 184: ...ocessor by the edges only Contaminants on the microprocessor contacts such as oil from your skin can cause connection failures between the contacts and the socket The pins on the sockets are fragile Any damage to the pins might require replacing the system board Read the safety information in Safety and Installation guidelines If you are replacing a server component in the water cooled technology ...

Page 185: ...ng the cover on page 142 Step 2 Remove the cross brace Cross brace Figure 85 Cross brace removal Step 3 Remove the front and rear clamp plates 12 screws Figure 86 Clamp plates removal Step 4 Loosen cold plate captive screws 16 screws Chapter 6 Removing and replacing server components 171 ...

Page 186: ...es Step 6 Remove quick connection assembly screws 8 screws Figure 88 Quick connection assembly screws removal Step 7 Unhook the quick connection assemblies from the planar tray 172 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 187: ...ater loop from the planar tray 1 2 Figure 90 Copper water loop removal If you are instructed to return the server component or optional device follow all packaging instructions and use any packaging materials for shipping that are supplied to you Chapter 6 Removing and replacing server components 173 ...

Page 188: ...he safety information in Safety and Installation guidelines If you are replacing a server component in the water cooled technology tray you need to remove the water cooled technology tray from the chassis enclosure and refer to the Removing a water cooled technology tray from a chassis on page 139 and Installing a water cooled technology tray in a chassis on page 140 sections To install a copper w...

Page 189: ...on Step 5 Remove quick connection assembly screws 8 screws from the water loop Figure 92 Quick connection assembly screws removal Step 6 Hook two quick connect assemblies to the planar tray Chapter 6 Removing and replacing server components 175 ...

Page 190: ...onnect assembly screws into the planar tray Figure 94 8 quick connect assembly screws installation Step 8 Remove the junction block support plate 2 screws 176 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 191: ...9 Remove the 12 screws from the copper water loop protective bracket Figure 96 12 screws from the copper water loop protective bracket removal Step 10 Remove the copper water loop protective bracket Chapter 6 Removing and replacing server components 177 ...

Page 192: ...l rotations at a time Repeat until the screws are tight Do not overtighten the screws by using excessive force If you are using a torque wrench tighten the screws to 1 0 to 1 2 Newton meters Nm 8 85 to 10 6 inch pounds Figure 98 Tighten cold plate captive screws Step 12 Install the front and rear clamp plates 12 screws 178 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n12...

Page 193: ...nstallation Step 13 Install the junction block retention bracket Figure 100 Junction block retention brackets installation Step 14 Reinstall the cross brace using M4 screw Chapter 6 Removing and replacing server components 179 ...

Page 194: ...m board Attention Microprocessors are to be installed only by trained technicians Do not allow the thermal grease on the microprocessor and heat sink to come in contact with anything Contact with any surface can compromise the thermal grease and the microprocessor socket Dropping the microprocessor during installation or removal can damage the contacts Do not touch the microprocessor contacts hand...

Page 195: ...ace Step 3 Remove the front and rear clamp plates Figure 102 Water Loop retention brackets removal Step 4 Loosen cold plate captive screws 16 screws Figure 103 Loosen cold plate captive screws Step 5 Remove the air baffles if needed Step 6 Rotate the water loop back over the power boards Chapter 6 Removing and replacing server components 181 ...

Page 196: ... Contaminants on the microprocessor contacts such as oil from your skin can cause connection failures between the contacts and the socket Step 8 Remove the microprocessor from the socket a Select the empty installation tool and ensure that the handle is in the open position If the installation tool handle is not in the open position 1 lift the interlock latch and hold it up while you 2 twist the m...

Page 197: ...crews as shown in the following graphic and lower the installation tool on the microprocessor The installation tool rests flush on the socket only when it is aligned correctly Installation tool Screws Microprocessor Figure 107 Microprocessor installation c Gently twist the handle of the installation tool clockwise until it locks in the H or L position depending on the size of microprocessor and th...

Page 198: ...the server supports and other information that you must consider when you install a microprocessor and water loop Microprocessors are to be installed only by trained technicians Important Always use the microprocessor installation tool to install a microprocessor Failing to use the microprocessor installation tool may damage the microprocessor sockets on the system board Any damage to the micropro...

Page 199: ...r switches To order an additional optional microprocessor contact your Lenovo sales representative or Lenovo reseller Attention Microprocessors are to be installed only by trained technicians Do not allow the thermal grease on the microprocessor and water loop to come in contact with anything Contact with any surface can compromise the thermal grease and the microprocessor socket Dropping the micr...

Page 200: ...the microprocessor socket Step 4 Remove the microprocessor socket cover tape or label from the surface of the microprocessor socket if one is present Store the socket cover in a safe place Figure 111 Socket cover removal Attention When you handle static sensitive devices take precautions to avoid damage from static electricity Step 5 Close the microprocessor socket release levers and retainer 186 ...

Page 201: ...tem board Use this information to remove the system board Read the safety information in Safety and Installation guidelines If you are replacing a server component in the water cooled technology tray you need to remove the water cooled technology tray from the chassis enclosure and refer to the Removing a water cooled technology tray from a chassis on page 139 and Installing a water cooled technol...

Page 202: ... 156 DIMMs DIMM covers and DIMM fillers see Removing a DIMM on page 143 Note Make a note of the location of each DIMM as you remove it so that you can later reinstall it in the same connector Power distribution board and air baffle see Removing the power distribution board on page 165 Remove the water loop see Removing a copper water loop on page 170 Microprocessors see Removing a microprocessor o...

Page 203: ...roprocessor socket on the system board before returning the system board Replacing the system board Use this information to replace the system board Read the safety information in Safety and Installation guidelines If you are replacing a server component in the water cooled technology tray you need to remove the water cooled technology tray from the chassis enclosure and refer to the Removing a wa...

Page 204: ...em board from the package Note When you are holding or replacing the system board in the server avoid touching the cable clips on the side of the chassis and the connectors on the system board Be careful not to damage any surrounding components inside the chassis Step 2 Align the system board with the water cooled technology tray and replace the screws that you removed including the front jack scr...

Page 205: ...te any Features on Demand features Removing the chassis midplane Trained service technician only Use these instructions to remove the chassis midplane from the NeXtScale n1200 Enclosure Before you remove the chassis midplane complete the following steps 1 Read Safety on page v and Installation guidelines on page 28 2 Record the machine type model the chassis serial number and retrieve the existing...

Page 206: ...ed to disengage the nodes from the chassis midplane connectors 5 Disconnect the chassis from power 6 Disconnect all cables from the modules in the rear of the chassis 7 Remove the components from rear and front of the chassis To remove the chassis midplane complete the following steps Step 1 Disengage the compute nodes in the front of the chassis Step 2 Remove the fan and power controller and powe...

Page 207: ... two fan cables on chassis midplane Step 8 Carefully grasp the chassis midplane and slide it away from the chassis Note Make sure that you do not grasp the connectors on the chassis midplane You could damage the connectors Chapter 6 Removing and replacing server components 193 ...

Page 208: ... install the chassis midplane in the NeXtScale nx360 M5 water cooled technology tray To install the chassis midplane complete the following steps Step 1 Carefully align the chassis midplane with the guide pins in the chassis 194 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 209: ...ssis midplane into a chassis Step 2 Slide the chassis midplane half way into the chassis Put a screwdriver or a stick in the middle of the chassis midplane so your hands are free Chapter 6 Removing and replacing server components 195 ...

Page 210: ...nectors might damage the connector pins Make sure that the fan and power controller cable is out of the way when you slide the chassis midplane into the chassis Step 3 Connect the two cables back to fan power connectors and fan signal connectors back to the chassis midplane Step 4 Slide the chassis midplane all the way into the chassis until it stops Step 5 Tighten the three captive screws that se...

Page 211: ...he server firmware to the latest level see n1200 Enclosure Installation and Service Guide 6 Log in to the web interface see n1200 Enclosure Installation and Service Guide 7 Go to System Information section click on the Midplane VPD tab 8 Update the new chassis midplane serial number and UUID onto the fan and power controller see n1200 Enclosure Installation and Service Guide 9 Close the release ha...

Page 212: ...198 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 213: ...ndication of the level of concern for the condition In the system event log severity is abbreviated to the first character The following severities can be displayed Info The event was recorded for audit purposes usually a user action or a change of states that is normal behavior Warning The event is not as severe as an error but if possible the condition should be corrected before it becomes an er...

Page 214: ...orrect the detected server problems For more information about Integrated Management Module 2 1 IMM2 1 see the Integrated Management Module II User s Guide at http publib boulder ibm com infocenter systemx documentation topic com lenovo sysx imm2 doc printable_doc html List of IMM events This section lists all messages that can be sent from the IMM 40000001 00000000 Management Controller arg1 Netw...

Page 215: ...be shown as 4000000300000000 or 0x4000000300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0003 User Response Information only no action is required 40000004 00000000 Ethernet Duplex setting modified from arg1 to arg2 by user arg3 This message is for the use case where A user modifies the Ethernet Port duplex setti...

Page 216: ...ministered MAC address modified from arg1 to arg2 by user arg3 This message is for the use case where a user modifies the Ethernet Port MAC address setting May also be shown as 4000000600000000 or 0x4000000600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0006 User Response Information only no action is required 40...

Page 217: ... Automatically notify support No Alert Category System IMM Network event SNMP Trap ID 37 CIM Information Prefix IMM ID 0008 User Response Information only no action is required 40000009 00000000 IP address of network interface modified from arg1 to arg2 by user arg3 This message is for the use case where user modifies the IP address of a Management Controller May also be shown as 4000000900000000 ...

Page 218: ...ddress of default gateway modified from arg1 to arg2 by user arg3 This message is for the use case where a user modifies the default gateway IP address of a Management Controller May also be shown as 4000000b00000000 or 0x4000000b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0011 User Response Information only n...

Page 219: ... support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0013 User Response Complete the following steps until the problem is solved 1 Make sure that the IMM network cable is connected 2 Make sure that there is a DHCP server on the network that can assign an IP address to the IMM 4000000e 00000000 Remote Login Successful Login ID arg1 from arg2 at IP address arg3 This message is ...

Page 220: ...one SNMP Trap ID CIM Information Prefix IMM ID 0015 User Response Information only no action is required 40000010 00000000 Security Userid arg1 had arg2 login failures from WEB client at IP address arg3 This message is for the use case where a user has failed to log in to a Management Controller from a web browser May also be shown as 4000001000000000 or 0x4000001000000000 Severity Warning Service...

Page 221: ...re that the correct login ID and password are being used 2 Have the system administrator reset the login ID or password 40000012 00000000 Remote access attempt failed Invalid userid or password received Userid is arg1 from WEB browser at IP address arg2 This message is for the use case where a remote user has failed to establish a remote control session from a Web browser session May also be shown...

Page 222: ...ement Controller Event Log on a system is cleared by a user May also be shown as 4000001400000000 or 0x4000001400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0020 User Response Information only no action is required 40000015 00000000 Management Controller arg1 reset was initiated by user arg2 This message is for ...

Page 223: ...viceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0022 User Response Information only no action is required 40000017 00000000 ENET arg1 IP Cfg HstName arg2 IP arg3 NetMsk arg4 GW arg5 This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data May also be shown as 4...

Page 224: ...net arg1 interface is now active This message is for the use case where a Management Controller ethernet interface is now active May also be shown as 4000001900000000 or 0x4000001900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0025 User Response Information only no action is required 4000001a 00000000 DHCP settin...

Page 225: ...1b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0027 User Response Information only no action is required 4000001c 00000000 Watchdog arg1 Screen Capture Occurred This message is for the use case where an operating system error has occurred and the screen was captured May also be shown as 4000001c00000000 or 0x40...

Page 226: ...te the following steps until the problem is solved 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog Check the integrity of the installed operating system 5 Update the IMM firmware Important Some cluster solutions require specific code le...

Page 227: ...erity Error Serviceable No Automatically notify support No Alert Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0031 User Response Update the IMM firmware to a version that the server supports Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported fo...

Page 228: ...ntroller arg1 configuruation data is invalid Clearing configuration data region and disabling SSL This message is for the use case where a Management Controller has detected invalid SSL data in the configuration data and is clearing the configuration data region and disabling the SSL May also be shown as 4000002200000000 or 0x4000002200000000 Severity Error Serviceable No Automatically notify supp...

Page 229: ...024 00000000 Flash of arg1 from arg2 failed for user arg3 This message is for the use case where a user has not flashed the firmware component from the interface and IP address due to a failure May also be shown as 4000002400000000 or 0x4000002400000000 Severity Info Serviceable No Automatically notify support No Alert Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0036 User R...

Page 230: ...ory System Event Log 75 full SNMP Trap ID 35 CIM Information Prefix IMM ID 0038 User Response To avoid losing older log entries save the log as a text file and clear the log 40000027 00000000 Platform Watchdog Timer expired for arg1 This message is for the use case when an implementation has detected a Platform Watchdog Timer Expired May also be shown as 4000002700000000 or 0x4000002700000000 Seve...

Page 231: ...atically notify support No Alert Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0040 User Response Information only no action is required 40000029 00000000 Security Userid arg1 had arg2 login failures from an SSH client at IP address arg3 This message is for the use case where a user has failed to log in to a Management Controller from SSH May also be shown as 4000002900000000...

Page 232: ...er Response Reflash the IMM firmware to the latest version 4000002b 00000000 Domain name set to arg1 Domain name set by user May also be shown as 4000002b00000000 or 0x4000002b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0043 User Response Information only no action is required 4000002c 00000000 Domain Source c...

Page 233: ... No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0045 User Response Information only no action is required 4000002e 00000000 DDNS registration successful The domain name is arg1 DDNS registation and values May also be shown as 4000002e00000000 or 0x4000002e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNM...

Page 234: ...isabled by user May also be shown as 4000003000000000 or 0x4000003000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0048 User Response Information only no action is required 40000031 00000000 IPv6 static IP configuration enabled by user arg1 IPv6 static address assignment method is enabled by user May also be shown...

Page 235: ...egory none SNMP Trap ID CIM Information Prefix IMM ID 0050 User Response Information only no action is required 40000033 00000000 IPv6 stateless auto configuration enabled by user arg1 IPv6 statless auto assignment method is enabled by user May also be shown as 4000003300000000 or 0x4000003300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM I...

Page 236: ...od is disabled by user May also be shown as 4000003500000000 or 0x4000003500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0053 User Response Information only no action is required 40000036 00000000 IPv6 stateless auto configuration disabled by user arg1 IPv6 statless auto assignment method is disabled by user May ...

Page 237: ...ID CIM Information Prefix IMM ID 0055 User Response Information only no action is required 40000038 00000000 ENET arg1 IPv6 Static HstName arg2 IP arg3 Pref arg4 GW arg5 IPv6 Static address is active May also be shown as 4000003800000000 or 0x4000003800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0056 User Respon...

Page 238: ...ent Controller May also be shown as 4000003a00000000 or 0x4000003a00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0058 User Response Information only no action is required 4000003b 00000000 DHCPv6 failure no IP address assigned S DHCP6 server fails to assign an IP address to a Management Controller May also be sho...

Page 239: ...y notify support No Alert Category System Loader timeout SNMP Trap ID 26 CIM Information Prefix IMM ID 0060 User Response 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog 5 Check the integrity of the installed operating system 4000003d 0...

Page 240: ...f 00000000 Web HTTP port number changed from arg1 to arg2 by user arg3 A user has modified the Web HTTP port number May also be shown as 4000003f00000000 or 0x4000003f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0063 User Response Information only no action is required 40000040 00000000 Web HTTPS port number ch...

Page 241: ...x4000004100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0065 User Response Information only no action is required 40000042 00000000 CIM XML HTTPS port number changed from arg1 to arg2 by user arg3 A user has modified the CIM HTTPS port number May also be shown as 4000004200000000 or 0x4000004200000000 Severity In...

Page 242: ... SNMP Traps port number changed from arg1 to arg2 by user arg3 A user has modified the SNMP Traps port number May also be shown as 4000004400000000 or 0x4000004400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0068 User Response Information only no action is required 40000045 00000000 Syslog port number changed fro...

Page 243: ...00004600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0070 User Response Information only no action is required 40000047 00000000 LED arg1 state changed to arg2 by arg3 A user has modified the state of an LED May also be shown as 4000004700000000 or 0x4000004700000000 Severity Info Serviceable No Automatically not...

Page 244: ...n is required 40000049 00000000 SNMP arg1 enabled by user arg2 A user enabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004900000000 or 0x4000004900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0073 User Response Information only no action is required 4000004a 00000000 SNMP arg1 disabled by user arg2 A us...

Page 245: ...ically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0075 User Response Information only no action is required 4000004c 00000000 LDAP Server configuration set by user arg1 SelectionMethod arg2 DomainName arg3 Server1 arg4 Server2 arg5 Server3 arg6 Server4 arg7 A user changed the LDAP server configuration May also be shown as 4000004c00000000 or 0x4000004c00000000...

Page 246: ... 4000004e 00000000 Serial Redirection set by user arg1 Mode arg2 BaudRate arg3 StopBits arg4 Parity arg5 SessionTerminateSequence arg6 A user configured the Serial Port mode May also be shown as 4000004e00000000 or 0x4000004e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0078 User Response Information only no act...

Page 247: ...ay also be shown as 4000005000000000 or 0x4000005000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0080 User Response Information only no action is required 40000051 00000000 Server Power Off Delay set to arg1 by user arg2 A user configured the Server Power Off Delay May also be shown as 4000005100000000 or 0x40000...

Page 248: ...on is required 40000053 00000000 Server arg1 scheduled for every arg2 at arg3 by user arg4 A user configured a recurring Server Power Action May also be shown as 4000005300000000 or 0x4000005300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0083 User Response Information only no action is required 40000054 00000000...

Page 249: ...red the Date and Time synchronize settings May also be shown as 4000005500000000 or 0x4000005500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0085 User Response Information only no action is required 40000056 00000000 SMTP Server set by user arg1 to arg2 arg3 A user configured the SMTP server May also be shown as ...

Page 250: ...S servers set by user arg1 UseAdditionalServers arg2 PreferredDNStype arg3 IPv4Server1 arg4 IPv4Server2 arg5 IPv4Server3 arg6 IPv6Server1 arg7 IPv6Server2 arg8 IPv6Server3 arg9 A user configures the DNS servers May also be shown as 4000005800000000 or 0x4000005800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0088 ...

Page 251: ...ort forwarding May also be shown as 4000005a00000000 or 0x4000005a00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0090 User Response Information only no action is required 4000005b 00000000 Secure Web services HTTPS arg1 by user arg2 A user enables or disables Secure web services May also be shown as 4000005b00000...

Page 252: ... 0092 User Response Information only no action is required 4000005d 00000000 Secure LDAP arg1 by user arg2 A user enables or disables Secure LDAP services May also be shown as 4000005d00000000 or 0x4000005d00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0093 User Response Information only no action is required 400...

Page 253: ...ut arg5 A user configures Server Timeouts May also be shown as 4000005f00000000 or 0x4000005f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0095 User Response Information only no action is required 40000060 00000000 License key for arg1 added by user arg2 A user installs License Key May also be shown as 400000600...

Page 254: ...ogin General Settings set by user arg1 AuthenticationMethod arg2 LockoutPeriod arg3 SessionTimeout arg4 A user changes the Global Login General Settings May also be shown as 4000006200000000 or 0x4000006200000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0098 User Response Information only no action is required 40000...

Page 255: ...ormation only no action is required 40000064 00000000 User arg1 created A user account was created May also be shown as 4000006400000000 or 0x4000006400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0100 User Response Information only no action is required 40000065 00000000 User arg1 removed A user account was dele...

Page 256: ...SNMP Trap ID CIM Information Prefix IMM ID 0102 User Response Information only no action is required 40000067 00000000 User arg1 role set to arg2 A user account role assigned May also be shown as 4000006700000000 or 0x4000006700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0103 User Response Information only no ac...

Page 257: ...cyProtocol arg3 AccessType arg4 HostforTraps arg5 User account SNMPv3 settings changed May also be shown as 4000006900000000 or 0x4000006900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0105 User Response Information only no action is required 4000006a 00000000 SSH Client key added for user arg1 User locally defin...

Page 258: ... none SNMP Trap ID CIM Information Prefix IMM ID 0107 User Response Information only no action is required 4000006c 00000000 SSH Client key removed from user arg1 User removed an SSH Client key May also be shown as 4000006c00000000 or 0x4000006c00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0108 User Response Inf...

Page 259: ...yInterval arg3 EntryInterval arg4 A user changes the Global Event Notification settings May also be shown as 4000006e00000000 or 0x4000006e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0110 User Response Information only no action is required 4000006f 00000000 Alert Recipient Number arg1 updated Name arg2 Delive...

Page 260: ...atically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0112 User Response Information only no action is required 40000071 00000000 The power cap value changed from arg1 watts to arg2 watts by user arg3 Power Cap values changed by user May also be shown as 4000007100000000 or 0x4000007100000000 Severity Info Serviceable No Automatically notify support No Alert Cat...

Page 261: ...0000 The maximum power cap value changed from arg1 watts to arg2 watts Maximum Power Cap value changed May also be shown as 4000007300000000 or 0x4000007300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0115 User Response Information only no action is required 40000074 00000000 The soft minimum power cap value chan...

Page 262: ...ert Category Warning Power SNMP Trap ID 164 CIM Information Prefix IMM ID 0117 User Response Information only no action is required 40000076 00000000 The new minimum power cap value exceeded the power cap value Minimum Power Cap exceeds Power Cap May also be shown as 4000007600000000 or 0x4000007600000000 Severity Warning Serviceable No Automatically notify support No Alert Category Warning Power ...

Page 263: ...000 Power capping was deactivated by user arg1 Power capping deactivated by user May also be shown as 4000007800000000 or 0x4000007800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0120 User Response Information only no action is required 40000079 00000000 Static Power Savings mode has been turned on by user arg1 S...

Page 264: ...ify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0122 User Response Information only no action is required 4000007b 00000000 Dynamic Power Savings mode has been turned on by user arg1 Dynamic Power Savings mode turned on by user May also be shown as 4000007b00000000 or 0x4000007b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none S...

Page 265: ...000007d 00000000 Power cap and external throttling occurred Power cap and external throttling occurred May also be shown as 4000007d00000000 or 0x4000007d00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0125 User Response Information only no action is required 4000007e 00000000 External throttling occurred External...

Page 266: ...CIM Information Prefix IMM ID 0127 User Response Information only no action is required 40000080 00000000 Remote Control session started by user arg1 in arg2 mode Remote Control session started May also be shown as 4000008000000000 or 0x4000008000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0128 User Response Inf...

Page 267: ... exceeded cap recovered May also be shown as 4000008200000000 or 0x4000008200000000 Severity Info Serviceable No Automatically notify support No Alert Category Warning Power SNMP Trap ID 164 CIM Information Prefix IMM ID 0130 User Response Information only no action is required 40000083 00000000 The new minimum power cap value has returned below the power cap value Minimum Power Cap exceeds Power ...

Page 268: ...ry System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0132 User Response Attempt to flash the IMM firmware to the same level on all nodes 40000085 00000000 FPGA firmware mismatch between nodes arg1 and arg2 Please attempt to flash the FPGA firmware to the same level on all nodes A mismatch of FPGA firmware has been detected between nodes May also be shown as 4000008500000000 or 0x400000850...

Page 269: ...er arg1 arg2 Manual Call Home by user May also be shown as 4000008700000000 or 0x4000008700000000 Severity Info Serviceable No Automatically notify support Yes Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0135 User Response Lenovo Support will address the problem 40000088 00000000 Management Controller arg1 Configuration restoration from a file by user arg2 completed This message...

Page 270: ...Trap ID 22 CIM Information Prefix IMM ID 0137 User Response 1 Turn off the server and disconnect it from the power source You must disconnect the server from ac power to reset the IMM 2 After 45 seconds reconnect the server to the power source and turn on the server 3 Retry the operation 4000008a 00000000 Management Controller arg1 Configuration restoration from a file by user arg2 failed to start...

Page 271: ...r 0x4000008b00000000 Severity Info Serviceable No Automatically notify support No Alert Category System IMM Network event SNMP Trap ID 37 CIM Information Prefix IMM ID 0139 User Response Information only no action is required 80010002 0701ffff Numeric sensor NumericSensorElementName going low lower non critical has asserted CMOS Battery This message is for the use case when an implementation has d...

Page 272: ...ace the system board If the specified sensor is Planar 12V complete the following steps until the problem is solved 1 Check power supply n LED 2 Remove the failing power supply 3 Follow actions in Power Problems and Solving Power Problems 4 Trained technician only Replace the system board n power supply number SysBrd 12V SysBrd 3 3V SysBrd 5V 80010701 2d01ffff Numeric sensor NumericSensorElementNa...

Page 273: ...eable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Make sure that the water loop is operating the relevant water tubes are in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Serve...

Page 274: ...ff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Make sure that the water loop is operating the relevant water tubes are in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within th...

Page 275: ...ase when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107013705ffff or 0x800107013705ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Make sure that the water loop is operating the relevant water tubes are in plac...

Page 276: ...cian only Replace system board 80010701 3707ffff Numeric sensor NumericSensorElementName going high upper non critical has asserted HDD Outlet Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107013707ffff or 0x800107013707ffff Severity Warning Serviceable Yes Automatically notify support No Alert...

Page 277: ...rectly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board 80010901 3701ffff Numeric sensor NumericSensorElementName going high upper critical...

Page 278: ...e SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Make sure that the water loop is operating the relevant water tubes are in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat...

Page 279: ...ceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Make sure that the water loop is operating the relevant water tubes are in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Serv...

Page 280: ...ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Make sure that the water loop is operating the relevant water tubes are in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within th...

Page 281: ...his message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109020701ffff or 0x800109020701ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0494 User Response If the specified sensor is Planar 3 3V or Planar 5V Trained te...

Page 282: ...cian only Replace system board 80010b01 3701ffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted Ambient Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has asserted May also be shown as 80010b013701ffff or 0x80010b013701ffff Severity Error Serviceable Yes Automatically notify support No Aler...

Page 283: ...correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace system board 80010b01 3703ffff Numeric sensor NumericSensorElementName going high upper non r...

Page 284: ... SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response 1 Make sure that the water loop is operating the relevant water tubes are in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat ...

Page 285: ...ceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response 1 Make sure that the water loop is operating the relevant water tubes are in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Serv...

Page 286: ...l This message is for the use case when an implementation has detected a Sensor has deasserted May also be shown as 800300062101ffff or 0x800300062101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Response No action information only 80030012 2301ffff Sensor SensorElementName has deasserted OS RealT...

Page 287: ...entName has asserted Non Auth DIMMs This message is for the use case when an implementation has detected a Sensor has asserted May also be shown as 8003010c2581ffff or 0x8003010c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Response 1 Replace the power supply with higher rated power 2 Reduce t...

Page 288: ...ay also be shown as 8003010f2101ffff or 0x8003010f2101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Response 1 Replace the power supply with higher rated power 2 Reduce the total power consumption by removing newly added or unused option like drives or adapters 80030112 0601ffff Sensor SensorEleme...

Page 289: ...0782ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Response 1 Replace the power supply with higher rated power 2 Reduce the total power consumption by removing newly added or unused option like drives or adapters 8005010d 2b81ffff Sensor SensorElementName has indicated limit exceeded FDIMM TempLimi...

Page 290: ...Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0520 User Response None 8007010d 0b07ffff Sensor SensorElementName has transitioned from normal to non critical state RAID 7 Volume This message is for the use case when an implementation has detected a Sensor transitioned to non critical from normal May also be shown as 8007010d0b07ffff or 0x8007010d0b07ffff Severity Warning Se...

Page 291: ...o non critical state GPT Status This message is for the use case when an implementation has detected a Sensor transitioned to non critical from normal May also be shown as 8007010f2201ffff or 0x8007010f2201ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0520 User Response 1 Check the Lenovo support si...

Page 292: ...sitioned from normal to non critical state TPM Phy Pres Set This message is for the use case when an implementation has detected a Sensor transitioned to non critical from normal May also be shown as 800701142201ffff or 0x800701142201ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0520 User Response 1...

Page 293: ...itioned to critical from less severe May also be shown as 800702010301ffff or 0x800702010301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server that the air baffles are...

Page 294: ...d and completely closed 2 Check the ambient temperature You must be operating within the specifications see Features and specifications for more information 3 Make sure that the heat sink for microprocessor n is installed correctly 4 Trained technician only Replace microprocessor n n microprocessor number CPU2 VR OverTemp 80070201 1101ffff Sensor SensorElementName has transitioned to critical from...

Page 295: ...ally notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must b...

Page 296: ...104ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server that the air baffles are in place and correctly installed and that the server cover is installed and completely c...

Page 297: ... 0701ffff Sensor SensorElementName has transitioned to critical from a less severe state SysBrd Vol Fault This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 800702020701ffff or 0x800702020701ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Voltage SNMP Trap ID 1 CIM ...

Page 298: ...t Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 5 Trained technician only Replace the system board 80070202 1502ffff Sensor SensorElementName has transitioned to critical from a less severe state PDB Fault This message i...

Page 299: ...tected a Sensor transitioned to critical from less severe May also be shown as 8007020d0b01ffff or 0x8007020d0b01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response None 8007020d 0b07ffff Sensor SensorElementName has transitioned to critical from a less severe state RAID 7 Volume This me...

Page 300: ...is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 8007020f2201ffff or 0x8007020f2201ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response 1 If enabling TXT is not required disable TXT from the Setup Utility 2 If ...

Page 301: ...vere state TPM Lock This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 800702142201ffff or 0x800702142201ffff Severity Error Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID CIM Information Prefix PLAT ID 0522 User Response 1 Update the server firmware see Recovering t...

Page 302: ... and restore AC power cord then perform step 1 and 2 again 5 If problems still occurred trained technician only replace the system board 8007021b 0301ffff Sensor SensorElementName has transitioned to critical from a less severe state CPU 1 QPILinkErr This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 8007021b...

Page 303: ...ion Prefix PLAT ID 0522 User Response 1 Check for a server firmware update 2 Make sure that the installed microprocessors are compatible 3 Make sure the microprocessor 2 expansion board is installed correctly see Installing the microprocessor 2 expansion board 4 Trained technician only Replace microprocessor 5 Trained technician only Replace microprocessor 2 expansion board 80070228 2e01ffff Senso...

Page 304: ...lled and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace microprocessor n n microprocessor number CPU1 VR OverTemp 80070301 0302ffff Sensor SensorElementName has tra...

Page 305: ...fff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0524 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed ...

Page 306: ...d a Sensor transitioned to non recoverable from less severe May also be shown as 800703011103ffff or 0x800703011103ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0524 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server t...

Page 307: ...re information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace microprocessor n n microprocessor number 80070301 2c01ffff Sensor SensorElementName has transitioned to non recoverable from a less severe state Exlom Temp This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable from less severe May also be show...

Page 308: ...y support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0524 User Response None 8007030d 0b07ffff Sensor SensorElementName has transitioned to non recoverable from a less severe state RAID 7 Volume This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable from less severe May also be shown as 8007030d0b07ffff or ...

Page 309: ...he use case when an implementation has detected a Sensor transitioned to non recoverable from less severe May also be shown as 800703192201ffff or 0x800703192201ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0524 User Response None 80070614 2201ffff Sensor SensorElementName has transitioned to non rec...

Page 310: ...erted May also be shown as 8008010f2101ffff or 0x8008010f2101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0536 User Response No action information only 80080128 2101ffff Device LogicalDeviceElementName has been added Low Security Jmp This message is for the use case when an implementation has detected a De...

Page 311: ...orElementName has indicated an off line state FDIMM Mode This message is for the use case when an implementation has detected a Sensor transitioned to off line May also be shown as 800a040d2b81ffff or 0x800a040d2b81ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0548 User Response No action information only 8...

Page 312: ...fix PLAT ID 0802 User Response 1 Check the system event log for DIMM failure events uncorrectable or PFA and correct the failures 2 Re enable mirroring in the Setup utility 800b030c 2581ffff Non redundant Sufficient Resources from Redundancy Degraded or Fully Redundant for RedundancySetElementName has asserted Backup Memory This message is for the use case when a Redundancy Set has transitioned fr...

Page 313: ...2581ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0810 User Response 1 Check the system event log for DIMM failure events uncorrectable or PFA and correct the failures 2 Re enable mirroring in the Setup utility 806f0007 0301ffff ProcessorElementName has Failed with IERR CPU 1 This message is for the...

Page 314: ...f00070302ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0042 User Response 1 Update the latest level of system firmware and device drivers are installed for all adapters and standard devices such as UEFI IMM Ethernet and SAS Important Some cluster solutions require specific code levels or coordinated co...

Page 315: ...as 806f000d0401ffff or 0x806f000d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0402ffff The StorageVolumeElementName has been added Comput HDD1 Pres This message is for the use case when an implementation has detected a Drive has been ...

Page 316: ...olumeElementName has been added Comput HDD3 Pres This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0404ffff or 0x806f000d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f00...

Page 317: ...406ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0407ffff The StorageVolumeElementName has been added Comput HDD6 Pres This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000...

Page 318: ...me has been added 1U Stg HDD0 Pres This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0409ffff or 0x806f000d0409ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 040affff Th...

Page 319: ...viceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 040cffff The StorageVolumeElementName has been added 1U Stg HDD3 Pres This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d040cffff or 0x806f000d04...

Page 320: ...DD5 Pres This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d040effff or 0x806f000d040effff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 040fffff The StorageVolumeElementName...

Page 321: ...ically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only SDHV Drive 1 806f000d 0411ffff The StorageVolumeElementName has been added SDHV Drive 2 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0411ffff or 0x806f000d0411ffff Sev...

Page 322: ...s for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0413ffff or 0x806f000d0413ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0414ffff The StorageVolumeElementName has been added SDHV Dr...

Page 323: ...o Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0416ffff The StorageVolumeElementName has been added SDHV Drive 7 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0416ffff or 0x806f000d0416ffff Severity Info Serviceable No Automatica...

Page 324: ...ase when an implementation has detected a Drive has been Added May also be shown as 806f000d0418ffff or 0x806f000d0418ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0419ffff The StorageVolumeElementName has been added SDHV Drive 10 This mes...

Page 325: ...D 0162 User Response No action information only 806f000d 041bffff The StorageVolumeElementName has been added SDHV Drive 12 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d041bffff or 0x806f000d041bffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Info...

Page 326: ...0x806f000d041dffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 041effff The StorageVolumeElementName has been added SDHV Drive 15 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as...

Page 327: ...terSystemElementName has detected no memory in the system ABR Status This message is for the use case when an implementation has detected that memory was detected in the system May also be shown as 806f000f220101ff or 0x806f000f220101ff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0794 User Response Thi...

Page 328: ...mElementName encountered firmware error unrecoverable boot device failure ABR Status This message is for the use case when an implementation has detected that System Firmware Error Unrecoverable boot device failure has occurred May also be shown as 806f000f220103ff or 0x806f000f220103ff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap...

Page 329: ... implementation has detected that System Firmware Error Unrecoverable Keyboard failure has occurred May also be shown as 806f000f220107ff or 0x806f000f220107ff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0764 User Response This is a UEFI detected event The UEFI POST error code for this event can be foun...

Page 330: ...ap ID 40 CIM Information Prefix PLAT ID 0850 User Response 1 Make sure the server meets the minimum configuration to start see Power supply LEDs 2 Recover the server firmware from the backup page a Restart the server b At the prompt press F3 to recover the firmware 3 Update the server firmware to the latest level see Updating the firmware Important Some cluster solutions require specific code leve...

Page 331: ...essage is for the use case when an implementation has detected a Post Error May also be shown as 806f000f2201ffff or 0x806f000f2201ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0184 User Response This is a UEFI detected event The UEFI POST error code for this event can be found in the logged IMM mess...

Page 332: ...tation has detected a System with No Bootable Media May also be shown as 806f001e2201ffff or 0x806f001e2201ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0286 User Response No action information only 806f0021 2201ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName No Op ...

Page 333: ...uterSystemElementName All PCI Error This message is for the use case when an implementation has detected a Fault in a slot May also be shown as 806f00212582ffff or 0x806f00212582ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response 1 Check the PCI LED 2 Reseat the affected adapters and ri...

Page 334: ... or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Replace the affected adapters 5 Replace the riser card 6 Trained service technicians only Replace the system board PCI Raid Fault 806f0021 3001ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemEl...

Page 335: ...able Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response 1 Check the PCI LED 2 Reseat the affected adapters and riser card 3 Update the server firmware UEFI and IMM and adapter firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution...

Page 336: ...CI 4 This message is for the use case when an implementation has detected a Fault in a slot May also be shown as 806f00213004ffff or 0x806f00213004ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response 1 Check the PCI LED 2 Reseat the affected adapters and riser card 3 Update the server fi...

Page 337: ...ific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Replace the affected adapters 5 Replace the riser card 6 Trained service technicians only Replace the system board 806f0021 3006ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemE...

Page 338: ...dog Timer Expired May also be shown as 806f00232101ffff or 0x806f00232101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0368 User Response No action information only 806f0028 2101ffff Sensor SensorElementName is unavailable or degraded on management system ComputerSystemElementName TPM Cmd Failures This mess...

Page 339: ...operating There are no obstructions to the airflow front and rear of the server the air baffles are in place and correctly installed and the server cover is installed and completely closed 2 Make sure that the heat sink for microprocessor n is installed correctly 3 Trained technician only Replace microprocessor n n microprocessor number 806f0107 0302ffff An Over Temperature Condition has been dete...

Page 340: ...tical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0086 User Response 1 Reseat power supply n 2 If the power on LED is not lit and the power supply error LED is lit replace power supply n 3 If both the power on LED and the power supply error LED are not lit see Power problems for more information n power supply number 806f0109 1301ffff PowerSupplyElementName has been Power Cycled Host Power...

Page 341: ...e failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Repl...

Page 342: ...d pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the affected m...

Page 343: ...only Replace the affected microprocessor 806f010c 2004ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c2004ffff or 0x806f010c2004ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critica...

Page 344: ...k the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DI...

Page 345: ...nnector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1...

Page 346: ... microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the affected microprocessor 806f010c 2008ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsy...

Page 347: ...implementation has detected a Memory uncorrectable error May also be shown as 806f010c2009ffff or 0x806f010c2009ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds befo...

Page 348: ...the error LEDs on the system board or the event logs to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected micropro...

Page 349: ...system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer discon...

Page 350: ...rmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the affected microprocessor 806f010c 200dffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 13 This message is for the use case when an implementation has detected a Memory uncorrectable error...

Page 351: ... PLAT ID 0138 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on th...

Page 352: ...echnician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microproc...

Page 353: ...ocket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician on...

Page 354: ...processor One of the DIMMs 806f010d 0401ffff The StorageVolumeElementName has been disabled due to a detected fault Computer HDD0 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0401ffff or 0x806f010d0401ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNM...

Page 355: ...d a Drive was Disabled due to fault May also be shown as 806f010d0403ffff or 0x806f010d0403ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before r...

Page 356: ...d due to a detected fault Computer HDD4 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0405ffff or 0x806f010d0405ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive di...

Page 357: ...a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0407ffff The StorageVolumeElementName has been disabled due to a detected fault Computer HDD6 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown ...

Page 358: ...ard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0409ffff The StorageVolumeElementName has been disabled due...

Page 359: ... Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board t...

Page 360: ... drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cabl...

Page 361: ...notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown rest...

Page 362: ...tify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restar...

Page 363: ... or 0x806f010d0412ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Re...

Page 364: ...or 0x806f010d0414ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Rep...

Page 365: ...Drive was Disabled due to fault May also be shown as 806f010d0416ffff or 0x806f010d0416ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reins...

Page 366: ...d due to a detected fault SDHV Drive 9 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0418ffff or 0x806f010d0418ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive dia...

Page 367: ...a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 041affff The StorageVolumeElementName has been disabled due to a detected fault SDHV Drive 11 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown ...

Page 368: ...Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 041cffff The StorageVolumeElementName has been disabled du...

Page 369: ... Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board t...

Page 370: ...k drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cab...

Page 371: ...utomatically notify support No Alert Category System Boot failure SNMP Trap ID 25 CIM Information Prefix PLAT ID 0186 User Response 1 Make sure the server meets the minimum configuration to start see Power supply LEDs 2 Update the server firmware on the primary page Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution...

Page 372: ...Trained technician only Reseat the microprocessor and then restart the server 2 Trained technician only Replace microprocessor n n microprocessor number 806f0123 2101ffff Reboot of system ComputerSystemElementName initiated by WatchdogElementName IPMI Watchdog This message is for the use case when an implementation has detected a Reboot by a Watchdog occurred May also be shown as 806f01232101ffff ...

Page 373: ...tation has detected a Managed Element is Absent May also be shown as 806f01251002ffff or 0x806f01251002ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0392 User Response Please ensure the PCI riser 1 has been installed correctly 806f0125 1f01ffff ManagedElementName detected as absent PDB Cable This message is...

Page 374: ...f ProcessorElementName has Failed with FRB1 BIST condition CPU 1 This message is for the use case when an implementation has detected a Processor Failed FRB1 BIST condition May also be shown as 806f02070301ffff or 0x806f02070301ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0044 User Response 1 Update ...

Page 375: ...of system firmware and device drivers are installed for all adapters and standard devices such as UEFI IMM Ethernet and SAS Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Run the DSA program 3 Reseat the adapt...

Page 376: ...plementation has detected an Array Failure is Predicted May also be shown as 806f020d0401ffff or 0x806f020d0401ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 ...

Page 377: ...torageVolumeElementName for array ComputerSystemElementName Computer HDD2 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0403ffff or 0x806f020d0403ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Resp...

Page 378: ...estarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0405ffff Failure Predicted on StorageVolumeElementName for array ComputerSystemElementName Computer HDD4 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0405ffff ...

Page 379: ...the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0407ffff Failure Predicted on S...

Page 380: ...0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk ...

Page 381: ...tegory System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each tim...

Page 382: ...tegory System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each tim...

Page 383: ...viceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a ...

Page 384: ...ing Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components on...

Page 385: ...hown as 806f020d0412ffff or 0x806f020d0412ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system ...

Page 386: ...cted May also be shown as 806f020d0414ffff or 0x806f020d0414ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cabl...

Page 387: ...torageVolumeElementName for array ComputerSystemElementName SDHV Drive 7 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0416ffff or 0x806f020d0416ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Respo...

Page 388: ...estarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0418ffff Failure Predicted on StorageVolumeElementName for array ComputerSystemElementName SDHV Drive 9 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0418ffff o...

Page 389: ...the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 041affff Failure Predicted on S...

Page 390: ... 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk...

Page 391: ...tegory System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each tim...

Page 392: ...ategory System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each ti...

Page 393: ...PMI Watchdog This message is for the use case when an implementation has detected a Poweroff by Watchdog has occurred May also be shown as 806f02232101ffff or 0x806f02232101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0372 User Response No action information only 806f030c 2001ffff Scrub Failure for Physica...

Page 394: ...oard 8 Trained technician only Replace the affected microprocessor 806f030c 2002ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c2002ffff or 0x806f030c2002ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Cri...

Page 395: ...ver 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Manually re enable all affected DIMMs 4 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 5 If the problem follows the DIMM replace the fail...

Page 396: ... foreign material or is damaged replace the system board 7 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 8 Trained technician only Replace the affected microprocessor 806f030c 2005ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 This message...

Page 397: ...06f030c2006ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support webs...

Page 398: ...he system board or the event logs to a different memory channel or microprocessor 5 If the problem follows the DIMM replace the failing DIMM 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained technician only Remove the affected microprocessor and check th...

Page 399: ...s for any damaged pins If a damage is found replace the system board 8 Trained technician only Replace the affected microprocessor 806f030c 2009ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 9 This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c2009ffff or 0x806f030c2009ffff Severity Error Se...

Page 400: ...g the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Manually re enable all affected DIMMs 4 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 5 If the problem follows the DIMM replace...

Page 401: ... check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 8 Trained technician only Replace the affected microprocessor 806f030c 200cffff Scrub Failure for PhysicalMemoryElement...

Page 402: ...030c200dffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website...

Page 403: ...ted by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 5 If the problem follows the DIMM replace the failing DIMM 6 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 7 Trained technician only Remove the affected m...

Page 404: ... damage is found replace the system board 8 Trained technician only Replace the affected microprocessor 806f030c 2010ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 16 This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c2010ffff or 0x806f030c2010ffff Severity Error Serviceable Yes Automaticall...

Page 405: ...t 10 seconds before restarting the server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Manually re enable all affected DIMMs 4 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 5 If the pro...

Page 406: ...rviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 0403ffff Hot Spare enabled for ComputerSystemElementName Computer HDD2 This message is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown as 806f030d0403ffff or 0x806f030d0403ffff...

Page 407: ... Spare enabled for ComputerSystemElementName Computer HDD4 This message is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown as 806f030d0405ffff or 0x806f030d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f...

Page 408: ...ically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 0408ffff Hot Spare enabled for ComputerSystemElementName Computer HDD7 This message is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown as 806f030d0408ffff or 0x806f030d0408ffff Severity Info Servi...

Page 409: ...SystemElementName 1U Storage HDD1 This message is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown as 806f030d040affff or 0x806f030d040affff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 040bffff Hot Spare e...

Page 410: ...upport No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 040dffff Hot Spare enabled for ComputerSystemElementName 1U Storage HDD4 This message is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown as 806f030d040dffff or 0x806f030d040dffff Severity Info Serviceable No Aut...

Page 411: ...Storage HDD6 This message is for the use case when an implementation has detected a Hot Spare has been Enabled May also be shown as 806f030d040fffff or 0x806f030d040fffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0170 User Response No action information only 806f030d 0410ffff Hot Spare enabled for ComputerSy...

Page 412: ...p ID 50 CIM Information Prefix PLAT ID 0228 User Response 1 Check the device driver 2 Reinstall the device driver 3 Update all device drivers to the latest level 4 Update the firmware UEFI and IMM 806f0322 1301ffff Computer System ComputerSystemElementName is in Standby ACPI Power State This message is for the use case when an implementation has detected a System went into Standby mode May also be...

Page 413: ...No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0374 User Response No action information only 806f040c 2001ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2001ffff or 0x806f040c2001ffff Severity Info Serviceable No ...

Page 414: ...AT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorde...

Page 415: ...ort No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the Lenovo support website for an applicable retain tip or firmwa...

Page 416: ...t No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the Lenovo support website for an applicable retain tip or firmware...

Page 417: ...Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the Lenovo support w...

Page 418: ...ity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the Lenovo suppo...

Page 419: ...wn as 806f040c200cffff or 0x806f040c200cffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error eve...

Page 420: ...0c200effff or 0x806f040c200effff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and resta...

Page 421: ...cted that Memory has been Disabled May also be shown as 806f040c2010ffff or 0x806f040c2010ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reach...

Page 422: ... Settings Utility ASU One of the DIMMs 806f0413 2582ffff A PCI PERR has occurred on system ComputerSystemElementName PCIs This message is for the use case when an implementation has detected a PCI PERR May also be shown as 806f04132582ffff or 0x806f04132582ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT I...

Page 423: ...only Reseat microprocessor n 3 Trained technician only Replace microprocessor n n microprocessor number 806f0507 0302ffff ProcessorElementName has a Configuration Mismatch CPU 2 This message is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred May also be shown as 806f05070302ffff or 0x806f05070302ffff Severity Error Serviceable Yes Automatically ...

Page 424: ...of the CPUs 806f0508 1501ffff PowerSupplyElementName is operating in an Input State that is out of range HSC Status This message is for the use case when an implementation has detected a Power Supply that has input out of range May also be shown as 806f05081501ffff or 0x806f05081501ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Inform...

Page 425: ...ector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 1...

Page 426: ...tem board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the affected microprocessor 806f050c 2003ffff Memory Logg...

Page 427: ...ocessor 806f050c 2004ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2004ffff or 0x806f050c2004ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category Warning Memory SNMP ...

Page 428: ...server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If...

Page 429: ...rs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all aff...

Page 430: ...damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the affected microprocesso...

Page 431: ...ce the affected microprocessor 806f050c 2009ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 9 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2009ffff or 0x806f050c2009ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Catego...

Page 432: ...server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If...

Page 433: ...s on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affe...

Page 434: ...amage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the affected microprocessor...

Page 435: ...ce the affected microprocessor 806f050c 200effff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 14 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c200effff or 0x806f050c200effff Severity Warning Serviceable Yes Automatically notify support Yes Alert Categ...

Page 436: ...server 1 Refer to TIP H212293 for minimum code level 2 Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error 3 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 4 If the problem follows the DIMM replace the failing DIMM 5 Trained technician only If...

Page 437: ... on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affec...

Page 438: ...pins If a damage is found replace the system board 7 Trained technician only Replace the affected microprocessor 8 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 9 Trained Service technician only Replace the affected mic...

Page 439: ...re that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0403ffff Array ComputerSystemElementName is in critical condition Computer HDD2 This message is ...

Page 440: ...p ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0405ffff Array ComputerSystemE...

Page 441: ... No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a li...

Page 442: ... support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated...

Page 443: ...ffff or 0x806f050d040affff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connect...

Page 444: ...l May also be shown as 806f050d040cffff or 0x806f050d040cffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS ca...

Page 445: ...us LED 806f050d 040effff Array ComputerSystemElementName is in critical condition 1U Storage HDD5 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d040effff or 0x806f050d040effff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT I...

Page 446: ...eplace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0410ffff Array ComputerSystemElementName is in critical condition 1U Storage HDD7 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0410ffff or 0x806f050d0410ffff Sev...

Page 447: ...onse 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0412ffff Array ComputerSystemElementName is in critical condition SDHV Drive 3 Thi...

Page 448: ... drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0414ffff Array ...

Page 449: ... notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is in...

Page 450: ...y notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is i...

Page 451: ...0x806f050d0419ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Re...

Page 452: ...806f050d041bffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Repl...

Page 453: ...ay also be shown as 806f050d041dffff or 0x806f050d041dffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable...

Page 454: ...en an implementation has detected that an Array is Critical May also be shown as 806f050d041fffff or 0x806f050d041fffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that...

Page 455: ...orted for the cluster solution before you update the code 4 Make sure that the adapter is supported For a list of supported optional devices see http www Lenovo com systems info x86servers serverproven compat us 5 Remove both adapters 6 Replace the PCIe adapters 7 Replace the riser card 806f052b 2101ffff Invalid or Unsupported firmware or software was detected on system ComputerSystemElementName I...

Page 456: ...rror Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0816 User Response 1 Update the latest level of system firmware and device drivers are installed for all adapters and standard devices such as UEFI IMM Ethernet and SAS Important Some cluster solutions require specific code levels or coordinated code updates If the device...

Page 457: ...0607 2584ffff An SM BIOS Uncorrectable CPU complex error for ProcessorElementName has asserted All CPUs This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted May also be shown as 806f06072584ffff or 0x806f06072584ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0816...

Page 458: ...e firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0402ffff Array ComputerSystemElementName has failed Computer HDD1 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f06...

Page 459: ...ter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0404ffff Array ComputerSystemElementName has failed Computer HDD3 This message is for the use case when an implementation has detected that an Array Fai...

Page 460: ... drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0406ffff Array ComputerSystemElementName has failed Computer HDD5 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 8...

Page 461: ...ter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0408ffff Array ComputerSystemElementName has failed Computer HDD7 This message is for the use case when an implementation has detected that an Array Fai...

Page 462: ... drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 040affff Array ComputerSystemElementName has failed 1U Storage HDD1 This message is for the use case when an implementation has detected that an Array Failed May also be shown as...

Page 463: ...ter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 040cffff Array ComputerSystemElementName has failed 1U Storage HDD3 This message is for the use case when an implementation has detected that an Array F...

Page 464: ... drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 040effff Array ComputerSystemElementName has failed 1U Storage HDD5 This message is for the use case when an implementation has detected that an Array Failed May also be shown as...

Page 465: ...ter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0410ffff Array ComputerSystemElementName has failed 1U Storage HDD7 This message is for the use case when an implementation has detected that an Array F...

Page 466: ...Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0412ffff Array ComputerSystemElementName has failed SDHV Drive 3 This message is for the use case when an implementation has...

Page 467: ... SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0414ffff Array ComputerSystemElementName has failed SDHV...

Page 468: ...ation Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0416ffff Array ComputerSystemElementName has failed SDHV Drive 7 This message is f...

Page 469: ... SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0418ffff Array ComputerSystemElementName has failed SDHV...

Page 470: ...ation Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 041affff Array ComputerSystemElementName has failed SDHV Drive 11 This message is ...

Page 471: ... SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 041cffff Array ComputerSystemElementName has failed SDHV...

Page 472: ...ation Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 041effff Array ComputerSystemElementName has failed SDHV Drive 15 This message is ...

Page 473: ...Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f070c 2001ffff Configuration Error for PhysicalMemoryElementName on Subsystem Memo...

Page 474: ...y population chart in the system publication 806f070c 2003ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2003ffff or 0x806f070c2003ffff Severity Error Serviceable Yes Automatically notify support No Aler...

Page 475: ...ase when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2005ffff or 0x806f070c2005ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the sys...

Page 476: ...fff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 2008ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use...

Page 477: ...s Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 200affff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has...

Page 478: ...onse Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 200cffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c200cffff or 0x806f070c200cffff Sev...

Page 479: ...em MemoryElementName DIMM 14 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c200effff or 0x806f070c200effff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are inst...

Page 480: ... or 0x806f070c2010ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication 806f070c 2581ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName All DIMMS This ...

Page 481: ...e shown as 806f070d0401ffff or 0x806f070d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0402ffff Rebuild in progress for Array in system ComputerSystemElementName Computer HDD1 This message is for the use case when an implementation has detected that...

Page 482: ...e No action information only 806f070d 0404ffff Rebuild in progress for Array in system ComputerSystemElementName Computer HDD3 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d0404ffff or 0x806f070d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM I...

Page 483: ...se when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d0406ffff or 0x806f070d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0407ffff Rebuild in progress for Array in system ComputerSystemElementName C...

Page 484: ... No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0409ffff Rebuild in progress for Array in system ComputerSystemElementName 1U Storage HDD0 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d0409ffff or...

Page 485: ...y System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 040bffff Rebuild in progress for Array in system ComputerSystemElementName 1U Storage HDD2 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d040bffff or 0x806f070d040bffff Severity Info Serviceable No ...

Page 486: ...D4 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d040dffff or 0x806f070d040dffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 040effff Rebuild in progress for Array in s...

Page 487: ...f or 0x806f070d040fffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0410ffff Rebuild in progress for Array in system ComputerSystemElementName 1U Storage HDD7 This message is for the use case when an implementation has detected that an Array Rebuild is in ...

Page 488: ...ategory System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0412ffff Rebuild in progress for Array in system ComputerSystemElementName SDHV Drive 3 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d0412ffff or 0x806f070d0412ffff Severity Info Serviceable ...

Page 489: ...ystem ComputerSystemElementName SDHV Drive 5 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d0414ffff or 0x806f070d0414ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0...

Page 490: ...0416ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0417ffff Rebuild in progress for Array in system ComputerSystemElementName SDHV Drive 8 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also ...

Page 491: ...atically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0419ffff Rebuild in progress for Array in system ComputerSystemElementName SDHV Drive 10 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d0419ffff or 0x806f070d...

Page 492: ...ElementName SDHV Drive 12 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d041bffff or 0x806f070d041bffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 041cffff Rebuild in ...

Page 493: ...f070d041dffff or 0x806f070d041dffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 041effff Rebuild in progress for Array in system ComputerSystemElementName SDHV Drive 15 This message is for the use case when an implementation has detected that an Array Rebu...

Page 494: ...y System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f072b 2101ffff A successful software or firmware change was detected on system ComputerSystemElementName IMM Promotion This message is for the use case when an implementation has detected a Successful Software or Firmware Change May also be shown as 806f072b2101ffff or 0x806f072b2101ffff Sev...

Page 495: ...only ROM Recovery 806f0807 0301ffff ProcessorElementName has been Disabled CPU 1 This message is for the use case when an implementation has detected a Processor has been Disabled May also be shown as 806f08070301ffff or 0x806f08070301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0061 User Response No actio...

Page 496: ...ort No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0061 User Response No action information only One of the CPUs 806f0813 2581ffff An Uncorrectable Error has occurred on SensorElementName DIMMs This message is for the use case when an implementation has detected a Bus Uncorrectable Error May also be shown as 806f08132581ffff or 0x806f08132581ffff Severity Error Servicea...

Page 497: ...pport Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0240 User Response 1 Check the system event log 2 Trained technician only Remove the failing microprocessor from the system board see Removing a microprocessor and heat sink 3 Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the devic...

Page 498: ...red for WatchdogElementName IPMI Watchdog This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred May also be shown as 806f08232101ffff or 0x806f08232101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0376 User Response No action information only 806f090c 2001f...

Page 499: ...t No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2003ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 3 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2003ffff...

Page 500: ...ff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 5 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2005ffff or 0x806f090c2005ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat ...

Page 501: ... has been Throttled May also be shown as 806f090c2007ffff or 0x806f090c2007ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2008ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled...

Page 502: ...es Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200affff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 10 This message is for the use case when an implementation has detected Memory has been Throttled May al...

Page 503: ...her SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200cffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 12 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c200cffff or 0x806f090c200cffff Sever...

Page 504: ...tName Throttled DIMM 14 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c200effff or 0x806f090c200effff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n...

Page 505: ...0c2010ffff or 0x806f090c2010ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f0a07 0301ffff ProcessorElementName is operating in a Degraded State CPU 1 This message is for the use case when an implementati...

Page 506: ...atically notify support No Alert Category Warning CPU SNMP Trap ID 42 CIM Information Prefix PLAT ID 0038 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be op...

Page 507: ...an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2002ffff or 0x806f0a0c2002ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the air...

Page 508: ... n n DIMM number 806f0a0c 2004ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2004ffff or 0x806f0a0c2004ffff Severity Error Serviceable Yes Automatically notify s...

Page 509: ...s to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2006ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsy...

Page 510: ... SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 R...

Page 511: ...ceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the ...

Page 512: ...ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient t...

Page 513: ...en an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c200dffff or 0x806f0a0c200dffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the ...

Page 514: ...n n DIMM number 806f0a0c 200fffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 15 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c200fffff or 0x806f0a0c200fffff Severity Error Serviceable Yes Automatically notify s...

Page 515: ... obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a13 0301ffff A Fatal Bus Error has occurred on bus SensorElementName CPU 1 PECI This messa...

Page 516: ...mericSensorElementName going low lower non critical has deasserted CMOS Battery This message is for the use case when an implementation has detected a Lower Non critical sensor going low has deasserted May also be shown as 810100020701ffff or 0x810100020701ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Voltage SNMP Trap ID 13 CIM Information Prefix PLAT ID...

Page 517: ...shown as 810107012d01ffff or 0x810107012d01ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010701 3701ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted Ambient Temp This message is for the use case when an implem...

Page 518: ...rt Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010701 3703ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted HDD Inlet Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107013703...

Page 519: ...igh upper non critical has deasserted PCI Riser 2 Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107013705ffff or 0x810107013705ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response...

Page 520: ...810107013707ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010901 2d01ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted PCH Temp This message is for the use case when an implementation has detected an Upper Critical...

Page 521: ...ly notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0495 User Response No action information only 81010901 3702ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted PIB Ambient Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be sho...

Page 522: ...easserted PCI Riser 1 Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109013704ffff or 0x810109013704ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0495 User Response No action information only 8101...

Page 523: ...109013706ffff or 0x810109013706ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0495 User Response No action information only 81010901 3707ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted HDD Outlet Temp This message is for the use case when an implementation has ...

Page 524: ...ical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0495 User Response No action information only SysBrd 3 3V SysBrd 5V 81010b01 2d01ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted PCH Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b012d...

Page 525: ...upper non recoverable has deasserted PIB Ambient Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b013702ffff or 0x81010b013702ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Respon...

Page 526: ...3704ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Response No action information only 81010b01 3705ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted PCI Riser 2 Temp This message is for the use case when an implementation has detected an Upper N...

Page 527: ...ally notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Response No action information only 81010b01 3707ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted HDD Outlet Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted ...

Page 528: ...e Mod This message is for the use case when an implementation has detected a Sensor has asserted May also be shown as 810300122301ffff or 0x810300122301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Response No action information only 81030021 0782ffff Sensor SensorElementName has asserted PCIe Dev...

Page 529: ...le No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Response No action information only 8103010d 2b81ffff Sensor SensorElementName has deasserted FDIMM Config This message is for the use case when an implementation has detected a Sensor has deasserted May also be shown as 8103010d2b81ffff or 0x8103010d2b81ffff Severity Info Servic...

Page 530: ... for the use case when an implementation has detected a Sensor has deasserted May also be shown as 810301210782ffff or 0x810301210782ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Response No action information only 8105010d 2b81ffff Sensor SensorElementName has indicated limit no longer exceeded F...

Page 531: ...Severity Info Serviceable No Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0521 User Response No action information only 8107010d 0b07ffff Sensor SensorElementName has deasserted the transition from normal to non critical state RAID 7 Volume This message is for the use case when an implementation has detected that a Sensor has deasserte...

Page 532: ...D 60 CIM Information Prefix PLAT ID 0521 User Response No action information only 8107010f 2201ffff Sensor SensorElementName has deasserted the transition from normal to non critical state GPT Status This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non critical from normal May also be shown as 8107010f2201ffff or 0x8107010f2201ffff S...

Page 533: ...al to non critical state ME Recovery This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non critical from normal May also be shown as 810701282e01ffff or 0x810701282e01ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0521 User Response No actio...

Page 534: ...everity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0523 User Response No action information only CPU2 VR OverTemp 81070201 1101ffff Sensor SensorElementName has transitioned to a less severe state from critical PCI 1 Temp This message is for the use case when an implementation has detected a Sensor transitio...

Page 535: ...port No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070201 1103ffff Sensor SensorElementName has transitioned to a less severe state from critical PCI 3 Temp This message is for the use case when an implementation has detected a Sensor transition to less severe from critical May also be shown as 810702011103ffff ...

Page 536: ...cal Exlom Temp This message is for the use case when an implementation has detected a Sensor transition to less severe from critical May also be shown as 810702012c01ffff or 0x810702012c01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070202 0701ffff ...

Page 537: ...702021501ffff or 0x810702021501ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070202 1502ffff Sensor SensorElementName has transitioned to a less severe state from critical PDB Fault This message is for the use case when an implementation has detected a S...

Page 538: ...lert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 8107020d 0b07ffff Sensor SensorElementName has transitioned to a less severe state from critical RAID 7 Volume This message is for the use case when an implementation has detected a Sensor transition to less severe from critical May also be shown as 8107020d0b07ffff or 0x810702...

Page 539: ...d to a less severe state from critical TXT ACM Module This message is for the use case when an implementation has detected a Sensor transition to less severe from critical May also be shown as 8107020f2201ffff or 0x8107020f2201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action i...

Page 540: ...01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070219 0701ffff Sensor SensorElementName has transitioned to a less severe state from critical SysBrd Fault This message is for the use case when an implementation has detected a Sensor transition to less se...

Page 541: ...ically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 8107021b 0302ffff Sensor SensorElementName has transitioned to a less severe state from critical CPU 2 QPILinkErr This message is for the use case when an implementation has detected a Sensor transition to less severe from critical May also be shown as...

Page 542: ...sage is for the use case when an implementation has detected that the Sensor transition to non recoverable from less severe has deasserted May also be shown as 810703010301ffff or 0x810703010301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response No action information only CPU1 VR Over...

Page 543: ...n as 810703011101ffff or 0x810703011101ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response No action information only 81070301 1102ffff Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state PCI 2 Temp This message is for the use case when a...

Page 544: ...t Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response No action information only 81070301 1104ffff Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state PCI 4 Temp This message is for the use case when an implementation has detected that the Sensor transition to non recoverable from less severe has deasserted M...

Page 545: ...ecoverable from a less severe state RAID 1 Volume This message is for the use case when an implementation has detected that the Sensor transition to non recoverable from less severe has deasserted May also be shown as 8107030d0b01ffff or 0x8107030d0b01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0525 ...

Page 546: ... May also be shown as 8107030d2b81ffff or 0x8107030d2b81ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0525 User Response No action information only 810b010c 2581ffff Redundancy Lost for RedundancySetElementName has deasserted Backup Memory This message is for the use case when Redundacy Lost has deasse...

Page 547: ...utomatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0807 User Response No action information only 810b050c 2581ffff Non redundant Insufficient Resources for RedundancySetElementName has deasserted Backup Memory This message is for the use case when a Redundancy Set has transitioned from Non redundant Insufficient Resources May also be shown a...

Page 548: ...is message is for the use case when an implementation has detected a Processor Recovered IERR Condition May also be shown as 816f00070302ffff or 0x816f00070302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0043 User Response No action information only 816f0009 1301ffff PowerSupplyElementName has been turn...

Page 549: ... Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 0402ffff The StorageVolumeElementName has been removed f...

Page 550: ...f Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 ...

Page 551: ...ay also be shown as 816f000d0405ffff or 0x816f000d0405ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane ...

Page 552: ... an implementation has detected a Drive has been Removed May also be shown as 816f000d0407ffff or 0x816f000d0407ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure...

Page 553: ...e the hard disk drive 816f000d 0409ffff The StorageVolumeElementName has been removed from unit PhysicalPackageElementName 1U Stg HDD0 Pres This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0409ffff or 0x816f000d0409ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNM...

Page 554: ...isk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 040bffff The StorageVolumeElementName has been removed from unit PhysicalPackageElementName 1U Stg HDD2 Pres This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d040bffff or 0x816f000d040bf...

Page 555: ...D 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 040dffff The StorageVolumeElementName has been removed from unit PhysicalPackageElementName 1U Stg HDD4 Pres Thi...

Page 556: ... drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 040fffff The StorageVolumeElementName has been removed from u...

Page 557: ...s Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive SDH...

Page 558: ...y Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace t...

Page 559: ... as 816f000d0414ffff or 0x816f000d0414ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at ...

Page 560: ...d0416ffff or 0x816f000d0416ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest ...

Page 561: ...e is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0418ffff or 0x816f000d0418ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstal...

Page 562: ...f000d 041affff The StorageVolumeElementName has been removed from unit PhysicalPackageElementName SDHV Drive 11 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d041affff or 0x816f000d041affff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information ...

Page 563: ...ive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 041cffff The StorageVolumeElementName has been removed from unit PhysicalPackageElementName SDHV Drive 13 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d041c...

Page 564: ...eat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000d 041effff The StorageVolumeElementName has been removed from unit PhysicalPackageElementName SDHV Drive 15 This message is for the use case...

Page 565: ... Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level 3 Check the SAS cable 4 Replace the hard disk drive 816f000f 2201ffff The System Compute...

Page 566: ...on information only 816f0021 2201ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName No Op ROM Space This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00212201ffff or 0x816f00212201ffff Severity Info Serviceable No Automatically notify support No Alert Category...

Page 567: ...se when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00212c01ffff or 0x816f00212c01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0331 User Response No action information only PCI Raid Fault 816f0021 3001ffff Fault condition removed on slot Physica...

Page 568: ... No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0331 User Response No action information only 816f0021 3003ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName PCI 3 This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May al...

Page 569: ...itical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0331 User Response No action information only 816f0021 3005ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName PCI 5 This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00213005ffff or 0x816f00213005ffff...

Page 570: ...PM Cmd Failures This message is for the use case when an implementation has detected a Sensor returned from degraded unavailable failure May also be shown as 816f00282101ffff or 0x816f00282101ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0399 User Response No action information only 816f0107 0301ffff An...

Page 571: ...02ffff or 0x816f01070302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0037 User Response No action information only 816f0108 1501ffff PowerSupplyElementName has returned to OK status HSC Status This message is for the use case when an implementation has detected a Power Supply return to normal ope...

Page 572: ...ap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2002ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2002ffff or 0x816f010c2002ffff Severity Info Serviceab...

Page 573: ...me on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2004ffff or 0x816f010c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010...

Page 574: ...erity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2007ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has detected a Memory uncorrectable er...

Page 575: ...upport No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2009ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 9 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2009ff...

Page 576: ...ystem MemoryElementName DIMM 11 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c200bffff or 0x816f010c200bffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 200cfff...

Page 577: ...f010c200dffff or 0x816f010c200dffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 200effff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 14 This message is for the use case when an implementatio...

Page 578: ...ert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2010ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 16 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2010ffff or 0x816...

Page 579: ...MMs 816f010d 0401ffff The StorageVolumeElementName has been enabled Computer HDD0 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0401ffff or 0x816f010d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No ...

Page 580: ...notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0404ffff The StorageVolumeElementName has been enabled Computer HDD3 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0404ffff or 0x816f010d0404ffff Severity Info Serviceab...

Page 581: ...tName has been enabled Computer HDD5 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0406ffff or 0x816f010d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0407ffff The...

Page 582: ...o Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0409ffff The StorageVolumeElementName has been enabled 1U Storage HDD0 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0409ffff or 0x816f010d0409ffff Severity Info Serviceable No Automati...

Page 583: ...1U Storage HDD2 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d040bffff or 0x816f010d040bffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 040cffff The StorageVolumeElement...

Page 584: ...ard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 040effff The StorageVolumeElementName has been enabled 1U Storage HDD5 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d040effff or 0x816f010d040effff Severity Info Serviceable No Automatically notify support No Ale...

Page 585: ...s message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0410ffff or 0x816f010d0410ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only SDHV Drive 1 816f010d 0411ffff The StorageVolumeElementName h...

Page 586: ...ction information only 816f010d 0413ffff The StorageVolumeElementName has been enabled SDHV Drive 4 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0413ffff or 0x816f010d0413ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167...

Page 587: ...own as 816f010d0415ffff or 0x816f010d0415ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0416ffff The StorageVolumeElementName has been enabled SDHV Drive 7 This message is for the use case when an implementation has detected a Drive was Ena...

Page 588: ...eVolumeElementName has been enabled SDHV Drive 9 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0418ffff or 0x816f010d0418ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d ...

Page 589: ...41affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 041bffff The StorageVolumeElementName has been enabled SDHV Drive 12 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d041...

Page 590: ...Name has been enabled SDHV Drive 14 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d041dffff or 0x816f010d041dffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 041effff The ...

Page 591: ...erviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 2b81ffff The StorageVolumeElementName has been enabled FDIMM Stat This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d2b81ffff or 0x816f010d2b81fff...

Page 592: ... system has recovered from a Bus Timeout May also be shown as 816f01130301ffff or 0x816f01130301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0225 User Response 1 Trained technician only Replace microprocessor n see Removing a microprocessor and heat sink and Replacing a microprocessor and heat sink 2 ...

Page 593: ...e the system board see Removing the system board and Replacing the system board n microprocessor number 816f0125 1001ffff ManagedElementName detected as present PCI Riser 1 This message is for the use case when an implementation has detected a Managed Element is now Present May also be shown as 816f01251001ffff or 0x816f01251001ffff Severity Info Serviceable No Automatically notify support No Aler...

Page 594: ...ity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0390 User Response No action information only 816f0125 2c01ffff ManagedElementName detected as present Exlom Card This message is for the use case when an implementation has detected a Managed Element is now Present May also be shown as 816f01252c01ffff or 0x816f01252c01f...

Page 595: ...mation Prefix PLAT ID 0045 User Response No action information only 816f0207 0302ffff ProcessorElementName has Recovered from FRB1 BIST condition CPU 2 This message is for the use case when an implementation has detected a Processor Recovered FRB1 BIST condition May also be shown as 816f02070302ffff or 0x816f02070302ffff Severity Info Serviceable No Automatically notify support No Alert Category C...

Page 596: ... has detected an Array Failure is no longer Predicted May also be shown as 816f020d0401ffff or 0x816f020d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0402ffff Failure no longer Predicted on StorageVolumeElementName for array Computer...

Page 597: ...rity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0404ffff Failure no longer Predicted on StorageVolumeElementName for array ComputerSystemElementName Computer HDD3 This message is for the use case when an implementation has detected an Array Failure ...

Page 598: ...27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0406ffff Failure no longer Predicted on StorageVolumeElementName for array ComputerSystemElementName Computer HDD5 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0406ffff or 0x816f020d0406ffff Severity Info Serviceable N...

Page 599: ...omputerSystemElementName Computer HDD7 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0408ffff or 0x816f020d0408ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information onl...

Page 600: ...erity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 040bffff Failure no longer Predicted on StorageVolumeElementName for array ComputerSystemElementName 1U Storage HDD2 This message is for the use case when an implementation has detected an Array Failu...

Page 601: ...rt No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 040dffff Failure no longer Predicted on StorageVolumeElementName for array ComputerSystemElementName 1U Storage HDD4 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f0...

Page 602: ...stemElementName 1U Storage HDD6 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d040fffff or 0x816f020d040fffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f0...

Page 603: ...as 816f020d0411ffff or 0x816f020d0411ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0412ffff Failure no longer Predicted on StorageVolumeElementName for array ComputerSystemElementName SDHV Drive 3 This message is for the use case when an ...

Page 604: ...Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0414ffff Failure no longer Predicted on StorageVolumeElementName for array ComputerSystemElementName SDHV Drive 5 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0414ffff or ...

Page 605: ...umeElementName for array ComputerSystemElementName SDHV Drive 7 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0416ffff or 0x816f020d0416ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response ...

Page 606: ...0418ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0419ffff Failure no longer Predicted on StorageVolumeElementName for array ComputerSystemElementName SDHV Drive 10 This message is for the use case when an implementation has detected an A...

Page 607: ...y notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 041bffff Failure no longer Predicted on StorageVolumeElementName for array ComputerSystemElementName SDHV Drive 12 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be sh...

Page 608: ...mputerSystemElementName SDHV Drive 14 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d041dffff or 0x816f020d041dffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only...

Page 609: ...6f020d041fffff or 0x816f020d041fffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 2b81ffff Failure no longer Predicted on StorageVolumeElementName for array ComputerSystemElementName FDIMM Stat This message is for the use case when an impleme...

Page 610: ...tical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2002ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 2 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2002ffff or 0x816f030c2002ffff Severity Info Servi...

Page 611: ...mentName has recovered DIMM 4 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2004ffff or 0x816f030c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2005ffff Scrub ...

Page 612: ...tically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2007ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 7 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2007ff...

Page 613: ...calMemoryElementName on Subsystem MemoryElementName has recovered DIMM 9 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2009ffff or 0x816f030c2009ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No actio...

Page 614: ...ty Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 200cffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 12 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May a...

Page 615: ... PLAT ID 0137 User Response No action information only 816f030c 200effff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 14 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c200effff or 0x816f030c200effff Severity Info Serviceable No Automatically notify support No Alert Ca...

Page 616: ...Memory Scrub failure recovery May also be shown as 816f030c2010ffff or 0x816f030c2010ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2581ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered All DIMMS This mes...

Page 617: ...y notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 0402ffff Hot spare disabled for ComputerSystemElementName Computer HDD1 This message is for the use case when an implementation has detected a Hot Spare has been Disabled May also be shown as 816f030d0402ffff or 0x816f030d0402ffff Severity Info Servicea...

Page 618: ...ase when an implementation has detected a Hot Spare has been Disabled May also be shown as 816f030d0404ffff or 0x816f030d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 0405ffff Hot spare disabled for ComputerSystemElementName Computer HDD4 This messa...

Page 619: ...esponse No action information only 816f030d 0407ffff Hot spare disabled for ComputerSystemElementName Computer HDD6 This message is for the use case when an implementation has detected a Hot Spare has been Disabled May also be shown as 816f030d0407ffff or 0x816f030d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix ...

Page 620: ...ff or 0x816f030d0409ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 040affff Hot spare disabled for ComputerSystemElementName 1U Storage HDD1 This message is for the use case when an implementation has detected a Hot Spare has been Disabled May also be sh...

Page 621: ...40cffff Hot spare disabled for ComputerSystemElementName 1U Storage HDD3 This message is for the use case when an implementation has detected a Hot Spare has been Disabled May also be shown as 816f030d040cffff or 0x816f030d040cffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action inform...

Page 622: ...fo Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0171 User Response No action information only 816f030d 040fffff Hot spare disabled for ComputerSystemElementName 1U Storage HDD6 This message is for the use case when an implementation has detected a Hot Spare has been Disabled May also be shown as 816f030d040fffff or 0x816f030...

Page 623: ...puterSystemElementName has recovered from an NMI NMI State This message is for the use case when an implementation has detected a Software NMI has been Recovered from May also be shown as 816f03131701ffff or 0x816f03131701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0230 User Response No action inform...

Page 624: ...ity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2003ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2003ffff ...

Page 625: ...tion Prefix PLAT ID 0130 User Response No action information only 816f040c 2005ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2005ffff or 0x816f040c2005ffff Severity Info Serviceable No Automatically notify support No Alert Category System Oth...

Page 626: ... that Memory has been Enabled May also be shown as 816f040c2007ffff or 0x816f040c2007ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2008ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 8 This message is for the use case when an ...

Page 627: ...omatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 200affff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c200affff or 0x816f040c200affff Seve...

Page 628: ...ElementName DIMM 12 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c200cffff or 0x816f040c200cffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 200dffff PhysicalMemoryElementName...

Page 629: ...00effff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 200fffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 15 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816...

Page 630: ...on Subsystem MemoryElementName All DIMMS This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2581ffff or 0x816f040c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only One of the DIMMs 816f0...

Page 631: ...6f05070301ffff or 0x816f05070301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0063 User Response No action information only 816f0507 0302ffff ProcessorElementName has Recovered from a Configuration Mismatch CPU 2 This message is for the use case when an implementation has Recovered from a Processor Confi...

Page 632: ...al CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0063 User Response No action information only One of the CPUs 816f0508 1501ffff PowerSupplyElementName has returned to a Normal Input State HSC Status This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal May also be shown as 816f05081501ffff or 0x816f05081501ffff Severity...

Page 633: ...lementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2002ffff or 0x816f050c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action informat...

Page 634: ...2004ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2005ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementation has detected that the Memory Logging...

Page 635: ...ically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2007ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as ...

Page 636: ...tem MemoryElementName DIMM 9 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2009ffff or 0x816f050c2009ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 20...

Page 637: ...f050c200bffff or 0x816f050c200bffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 200cffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementation has dete...

Page 638: ...lert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 200effff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 14 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c200effff or 0x816...

Page 639: ...emoryElementName on Subsystem MemoryElementName DIMM 16 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2010ffff or 0x816f050c2010ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action i...

Page 640: ...050d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0402ffff Critical Array ComputerSystemElementName has deasserted Computer HDD1 This message is for the use case when an implementation has detected that an Critiacal Array has deasserte...

Page 641: ...ly notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0404ffff Critical Array ComputerSystemElementName has deasserted Computer HDD3 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0404ffff or 0x816f050d...

Page 642: ...erted Computer HDD5 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0406ffff or 0x816f050d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0407ffff C...

Page 643: ...050d0408ffff or 0x816f050d0408ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0409ffff Critical Array ComputerSystemElementName has deasserted 1U Storage HDD0 This message is for the use case when an implementation has detected that an Criti...

Page 644: ...Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 040bffff Critical Array ComputerSystemElementName has deasserted 1U Storage HDD2 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d040bffff or 0x816f050d040bffff Severity Info Se...

Page 645: ...ystemElementName has deasserted 1U Storage HDD4 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d040dffff or 0x816f050d040dffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action informat...

Page 646: ...040fffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0410ffff Critical Array ComputerSystemElementName has deasserted 1U Storage HDD7 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted ...

Page 647: ...ort No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0412ffff Critical Array ComputerSystemElementName has deasserted SDHV Drive 3 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0412ffff or 0x816f050d0412ffff Severi...

Page 648: ...is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0414ffff or 0x816f050d0414ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0415ffff Critical Array ComputerSystemEleme...

Page 649: ... Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0417ffff Critical Array ComputerSystemElementName has deasserted SDHV Drive 8 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f...

Page 650: ... has deasserted SDHV Drive 10 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0419ffff or 0x816f050d0419ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d ...

Page 651: ...16f050d041bffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 041cffff Critical Array ComputerSystemElementName has deasserted SDHV Drive 13 This message is for the use case when an implementation has detected that an Critiacal Array has deasse...

Page 652: ... User Response No action information only 816f050d 041effff Critical Array ComputerSystemElementName has deasserted SDHV Drive 15 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d041effff or 0x816f050d041effff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive S...

Page 653: ... for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted May also be shown as 816f06070301ffff or 0x816f06070301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0817 User Response No action information only 816f0607 0302ffff An SM BIOS Uncorrectable CPU complex error for ProcessorEle...

Page 654: ...tify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0817 User Response No action information only One of the CPUs 816f060d 0401ffff Array in system ComputerSystemElementName has been restored Computer HDD0 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0401ffff or 0x816f0...

Page 655: ...f060d 0403ffff Array in system ComputerSystemElementName has been restored Computer HDD2 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0403ffff or 0x816f060d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ...

Page 656: ...lso be shown as 816f060d0405ffff or 0x816f060d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0406ffff Array in system ComputerSystemElementName has been restored Computer HDD5 This message is for the use case when an implementation has ...

Page 657: ...ty Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0408ffff Array in system ComputerSystemElementName has been restored Computer HDD7 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be sh...

Page 658: ...nse No action information only 816f060d 040affff Array in system ComputerSystemElementName has been restored 1U Storage HDD1 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d040affff or 0x816f060d040affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Tr...

Page 659: ...se when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d040cffff or 0x816f060d040cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 040dffff Array in system ComputerSystemElementName has been r...

Page 660: ...utomatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 040fffff Array in system ComputerSystemElementName has been restored 1U Storage HDD6 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d040ffff...

Page 661: ...sk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only SDHV Drive 1 816f060d 0411ffff Array in system ComputerSystemElementName has been restored SDHV Drive 2 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0411ffff or 0x816f060d0411ffff Severity Info Serviceable No...

Page 662: ...is message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0413ffff or 0x816f060d0413ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0414ffff Array in system Computer...

Page 663: ...f or 0x816f060d0415ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0416ffff Array in system ComputerSystemElementName has been restored SDHV Drive 7 This message is for the use case when an implementation has detected that a Failed Array has...

Page 664: ...cal Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0418ffff Array in system ComputerSystemElementName has been restored SDHV Drive 9 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0418ffff or 0x816f060d0418ffff Severity Info Serviceable No A...

Page 665: ...ementName has been restored SDHV Drive 11 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d041affff or 0x816f060d041affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information onl...

Page 666: ...041cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 041dffff Array in system ComputerSystemElementName has been restored SDHV Drive 14 This message is for the use case when an implementation has detected that a Failed Array has been Restored...

Page 667: ...ly notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 041fffff Array in system ComputerSystemElementName has been restored SDHV Drive 16 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d041fffff or 0x816f0...

Page 668: ...ementName has deasserted DIMM 2 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2002ffff or 0x816f070c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f0...

Page 669: ...f070c2004ffff or 0x816f070c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2005ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 5 This message is for the use case when an implementation ha...

Page 670: ...ert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2007ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 7 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2007ffff o...

Page 671: ...Name on Subsystem MemoryElementName has deasserted DIMM 9 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2009ffff or 0x816f070c2009ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No act...

Page 672: ...200bffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 200cffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 12 This message is for the use case when an implementation has detected a Memory DIMM c...

Page 673: ...ically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 200effff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 14 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be...

Page 674: ...entName has deasserted DIMM 16 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2010ffff or 0x816f070c2010ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response No action information only 816f07...

Page 675: ...hown as 816f070d0401ffff or 0x816f070d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0402ffff Rebuild completed for Array in system ComputerSystemElementName Computer HDD1 This message is for the use case when an implementation has detected that an A...

Page 676: ... Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0404ffff Rebuild completed for Array in system ComputerSystemElementName Computer HDD3 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0404ffff or 0x816f070d0404ffff Severity Info Servic...

Page 677: ...y in system ComputerSystemElementName Computer HDD5 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0406ffff or 0x816f070d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f...

Page 678: ...408ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0409ffff Rebuild completed for Array in system ComputerSystemElementName 1U Storage HDD0 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also b...

Page 679: ...matically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 040bffff Rebuild completed for Array in system ComputerSystemElementName 1U Storage HDD2 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d040bffff or 0x816f070d...

Page 680: ...lementName 1U Storage HDD4 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d040dffff or 0x816f070d040dffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 040effff Rebuild com...

Page 681: ...f070d040fffff or 0x816f070d040fffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0410ffff Rebuild completed for Array in system ComputerSystemElementName 1U Storage HDD7 This message is for the use case when an implementation has detected that an Array Rebu...

Page 682: ...port No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0412ffff Rebuild completed for Array in system ComputerSystemElementName SDHV Drive 3 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0412ffff or 0x816f070d0412ffff Severity Info ...

Page 683: ...ay in system ComputerSystemElementName SDHV Drive 5 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0414ffff or 0x816f070d0414ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f...

Page 684: ...0416ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0417ffff Rebuild completed for Array in system ComputerSystemElementName SDHV Drive 8 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be ...

Page 685: ...atically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0419ffff Rebuild completed for Array in system ComputerSystemElementName SDHV Drive 10 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0419ffff or 0x816f070d041...

Page 686: ...ElementName SDHV Drive 12 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d041bffff or 0x816f070d041bffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 041cffff Rebuild comp...

Page 687: ...f070d041dffff or 0x816f070d041dffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 041effff Rebuild completed for Array in system ComputerSystemElementName SDHV Drive 15 This message is for the use case when an implementation has detected that an Array Rebuil...

Page 688: ... Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response No action information only 816f0807 0301ffff ProcessorElementName has been Enabled CPU 1 This message is for the use case when an implementation has detected a Processor has been Enabled May also be shown as 816f08070301ffff or 0x816f08070301ffff Severity Info Serviceable No Automatically notify support No ...

Page 689: ...e when an implementation has detected a Processor has been Enabled May also be shown as 816f08072584ffff or 0x816f08072584ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0060 User Response No action information only One of the CPUs 816f0813 2581ffff Bus SensorElementName has recovered from an Uncorrectable Er...

Page 690: ...ify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0241 User Response No action information only 816f0813 2584ffff Bus SensorElementName has recovered from an Uncorrectable Error CPUs This message is for the use case when an implementation has detected a that a system has recovered from a Bus Uncorrectable Error May also be shown as 816f08132584ffff or 0x81...

Page 691: ...stem MemoryElementName is no longer Throttled DIMM 2 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2002ffff or 0x816f090c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c ...

Page 692: ...iceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2005ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 5 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2005ff...

Page 693: ...emoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 7 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2007ffff or 0x816f090c2007ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action i...

Page 694: ...ity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 200affff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 10 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as ...

Page 695: ...fix PLAT ID 0143 User Response No action information only 816f090c 200cffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 12 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c200cffff or 0x816f090c200cffff Severity Info Serviceable No Automatically notify support No Alert Category S...

Page 696: ...Memory is no longer Throttled May also be shown as 816f090c200effff or 0x816f090c200effff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 200fffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 15 This message is for the u...

Page 697: ...notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response No action information only 816f0a07 0301ffff The Processor ProcessorElementName is no longer operating in a Degraded State CPU 1 This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded state May also be shown as 816f0a070301ffff ...

Page 698: ...DIMM 1 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2001ffff or 0x816f0a0c2001ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 200...

Page 699: ...f0a0c2003ffff or 0x816f0a0c2003ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2004ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when a...

Page 700: ...t Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2006ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also...

Page 701: ...calMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2008ffff or 0x816f0a0c2008ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 U...

Page 702: ...200affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 200bffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 11 This message is for the use case when an implementation has detec...

Page 703: ...ally notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 200dffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 13 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory th...

Page 704: ...system MemoryElementName DIMM 15 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c200fffff or 0x816f0a0c200fffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0147 User Response No action inf...

Page 705: ...Prefix PLAT ID 0245 User Response 1 Trained technician only Replace microprocessor n see Removing a microprocessor and heat sink and Replacing a microprocessor and heat sink 2 If the problem persists and there is no other CPU with the same error indication replace the system board 3 Trained technician only Replace the system board see Removing the system board and Replacing the system board n micr...

Page 706: ...at sink and Replacing a microprocessor and heat sink 2 If the problem persists and there is no other CPU with the same error indication replace the system board 3 Trained technician only Replace the system board see Removing the system board and Replacing the system board n microprocessor number 692 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installatio...

Page 707: ...ng A warning is not as severe as an error but if possible the condition should be corrected before it becomes an error It might also be a condition that requires additional monitoring or maintenance Error An error typically indicates a failure or critical condition that impairs service or an expected function User response The actions that you should take to resolve the event Perform the steps in ...

Page 708: ...he Processor s are installed in the correct sockets according to the service information for this product If not correct that problem 4 Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this processor error 5 Trained Service technician only Replace mismatching processor Inspect Processor socket and replace the system board first if socket is damag...

Page 709: ...ismatch found 2 Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error 3 Trained technician only Replace the system board I 1800E I 1800E Explanation A processor model mismatch has been detected for one or more processor packages Processors have mismatched Model Number Severity Error User Response Complete the following steps 1 Veri...

Page 710: ...tin or UEFI or adapter firmware update that applies to this error NOTE It may be necessary to disable unused option ROMs from UEFI F1 setup or ASU or using adapter manufacturer utilities so that adapter firmware can be updated 3 Move the adapter to a different slot If a slot is not available or error recurs replace the adapter 4 If the adapter was moved to a different slot and the error did not re...

Page 711: ...he following steps 1 Reboot the system Will come up on backup UEFI image Update the primary UEFI image 2 If error does not persist no additional recovery action is required 3 If error persists or boot is unsuccessful Trained service technician only Replace the system board I 3818002 I 3818002 Explanation The firmware image capsule signature for the non booted flash bank is invalid Opposite Bank CR...

Page 712: ...Severity Info User Response Complete the following steps 1 Information only no action is required I 3868003 I 3868003 Explanation IFM Configuration to large for compatibility mode IFM Configuration too large for compatibility mode Severity Info User Response Complete the following steps 1 Information only no action is required I 5100B I 5100B Explanation An unqualified DIMM serial number has been ...

Page 713: ...te DIMM number has failed over to to the mirrored copy DIMM Mirror Fail over Detected Severity Info User Response Complete the following steps 1 Check the system event log for uncorrected DIMM failures and replace those DIMMs I 580A6 I 580A6 Explanation Memory spare copy has completed successfully Spare Copy Complete Severity Info User Response Complete the following steps 1 If you have added or r...

Page 714: ...An Uncorrected PCIe Error has Occurred at Bus Device Function The Vendor ID for the device is and the Device ID is PCI SERR Detected Severity Error User Response Complete the following steps 1 Check Lenovo support site for an applicable device driver firmware update version of service information for this product or other information that applies to this error Load new device driver and any requir...

Page 715: ...Explanation A firmware fault has been detected in the UEFI image Internal UEFI Firmware Fault Detected System halted Severity Error User Response Complete the following steps 1 Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error 2 Update the UEFI image 3 Trained service technician only Replace the system board S 3028002 S 3028002 Explanati...

Page 716: ...Response Complete the following steps 1 This event resets UEFI to the default settings for the next boot If successful the Setup Utility is displayed The original UEFI settings are still present 2 If you did not intentionally trigger the reboots check logs for probable cause 3 Undo recent system changes settings or devices added If there were no recent system changes remove all options and then re...

Page 717: ...ults Severity Error User Response Complete the following steps 1 Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error S 3818004 S 3818004 Explanation The CRTM flash driver could not successfully flash the staging area A failure occurred CRTM Update Failed Severity Error User Response Complete the following steps 1 Continue booting the sytem If ...

Page 718: ...ntified by LightPath and or event log entry 4 If problem re occurs on the same DIMM connector swap the other DIMMs on the same memory channel across channels one at a time to a different memory channel or Processor check service information for this product Install guide for population requirements for sparing paring modes If problem follows a moved DIMM to a different memory channel replace that ...

Page 719: ... Response Complete the following steps 1 You must AC cycle the system to re enable the affected DIMM connector or re enable manually using the Setup utility 2 If the compute node has been recently installed serviced moved or upgraded check to ensure that DIMMs are firmly seated and that no foreign material can be seen in the DIMM connector If either condition is observed correct and retry with the...

Page 720: ...verity Error User Response Complete the following steps 1 Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error 2 Inspect the processor socket for foreign debris or damage If debris is found remove the debris 3 Trained technician only If error recurs or socket damage is found replace the system board 4 Trained Service Technician Only Replace...

Page 721: ...te that applies to this error 2 Update the primary UEFI image 3 Replace the system board W 305000A W 305000A Explanation An invalid date and time have been detected RTC Date and Time Incorrect Severity Warning User Response Complete the following steps 1 Check IMM chassis event log This event should immediately precede 0068002 error Resolve that event or any other battery related errors 2 Use F1 S...

Page 722: ...er DRIVER HEALTH PROTOCOL Reports System Shutdown Required Controller Severity Warning User Response Complete the following steps 1 No action required The system will reboot at the end of POST 2 If the problem persists switch to the backup UEFI image or update the current UEFI image 3 Replace the system board W 305800D W 305800D Explanation DRIVER HEALTH PROTOCOL Disconnect Controller Failed Requi...

Page 723: ...y Replace the system board W 3808002 W 3808002 Explanation An error occurred while saving UEFI settings to the IMM Error Updating System Configuration to IMM Severity Warning User Response Complete the following steps 1 Use the Setup Utility to verify and save the settings which will recover the settings 2 Reset the IMM from the CMM 3 Use CMM to remove auxilliary power from the compute node This w...

Page 724: ...ersists continue booting system and update the UEFI image 4 Trained service technician only Replace the system board W 3868001 W 3868001 Explanation IFM Reset loop avoided Multiple resets not allowed IFM Reset loop avoided Multiple resets not allowed Severity Warning User Response Complete the following steps 1 Update all firmware including adapter firmware to the latest levels 2 If problem persis...

Page 725: ...d visually verify that there is no foreign material in any DIMM connector on that memory channel If either of these conditions is found correct and retry with the same DIMM Note The event Log might contain a recent 580A4 event denoting detected change in DIMM population that could be related to this problem 2 Check the Lenovo support site for an applicable firmware update that applies to this memo...

Page 726: ...his product 2 Ensure all DIMM are enabled in the uEFI setup menu 3 If a DIMM connector error LED is lit resolve the failure W 580A1 W 580A1 Explanation Invalid memory configuration for Mirror Mode Please correct memory configuration Unsupported DIMM Population for Mirror Mode Severity Error User Response Complete the following steps 1 If a DIMM connector error LED is lit resolve the failure 2 Make...

Page 727: ...re the battery is properly seated 2 Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error 3 Replace the CMOS battery 4 Trained technician only Replace the system board Appendix B UEFI POST diagnostic codes 713 ...

Page 728: ...714 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 729: ... the DSA Broadcom network test 405 000 000 BRCM TestControlRegisters Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 405 001 000 BRCM TestMIIRegisters Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support w...

Page 730: ...test level of DSA 405 004 000 BRCM TestInterrupt Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 405 005 000 BRCM TestLoopbackMAC Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links 716 Lenovo NeXtScale nx360 M5 water c...

Page 731: ... Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 405 800 000 BRCM TestControlRegisters Test Aborted The control registers test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 405 801 000 BRCM TestMIIRegisters Test...

Page 732: ...ort website Latest level of DSA 405 803 000 BRCM TestInternalMemory Test Aborted The internal memory test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 405 804 000 BRCM TestInterrupt Test Aborted The interrupt test was canceled Recoverable No Severity Warning Serviceable No 718 Lenovo NeXtScale n...

Page 733: ...vel of DSA 405 806 000 BRCM TestLoopbackPhysical Test Aborted Loopback testing at the physical layer was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 405 807 000 BRCM TestLEDs Test Aborted Verification of status LEDs was canceled Recoverable No Severity Warning Serviceable No Automatically notify su...

Page 734: ...BRCM TestMIIRegisters Test Failed A failure was detected while testing internal PHY registers Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 ...

Page 735: ... A failure was detected while testing internal memory Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refe...

Page 736: ...y support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related lin...

Page 737: ...se Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support websit...

Page 738: ...est passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 218 003 000 Brocade PCILoopbackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 218 004 000 Brocade ExternalEthLoopbackTest Passed 724 Lenovo ...

Page 739: ...ty Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 218 006 000 Brocade InternalLoopbackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 218 800 000 Brocade MemoryTest Aborted The test was canceled Recoverable No Severity Appe...

Page 740: ...ite Latest level of DSA 218 802 000 Brocade SerdesLoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 218 803 000 Brocade PCILoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No 726 Lenovo NeXtScale nx360...

Page 741: ... Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 218 806 000 Brocade InternalLoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 218 900 000 Brocade Memory...

Page 742: ...oopback test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify whether the firmware is at proper level 4 Rerun the test 5 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA 218 902 000 Brocade Serde...

Page 743: ... Loopback test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Rerun the test 2 Verify whether the firmware is at proper level 3 Rerun the test 4 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA 218 904 000 Brocade ExternalEthLoopbackTest Faile...

Page 744: ...omplete the following steps 1 Rerun the test 2 Verify whether the firmware is at proper level 3 Rerun the test 4 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA 218 906 000 Brocade InternalLoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatically n...

Page 745: ...port No Related links Lenovo Support website Latest level of DSA 180 801 000 Check point Panel Test Aborted Check point Panel Test Aborted BMC is unable to verify that the operator information panel cable is connected Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Inspect and reseat operator information panel cable at bo...

Page 746: ...in 6 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA DSA CPU stress test results The following messages can result when you run the CPU stress test Test results for the DSA CPU stress test The following messages can result when you run the DSA CPU stress test ...

Page 747: ...If the system has stopped responding turn off and restart the system and then run the test again 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA 089 802 000 CPU Stress Test Aborted CPU Stress Test Aborted System resource unavailability error Recoverable No S...

Page 748: ...quired Recoverable No Severity Warning Serviceable Yes Automatically notify support No Related links Lenovo Support website Latest level of DSA 089 804 000 CPU Stress Test Aborted CPU Stress Test Aborted User pressed Ctrl C Recoverable No Severity Warning Serviceable Yes Automatically notify support No Related links Lenovo Support website Latest level of DSA 089 901 000 CPU Stress Test Failed CPU ...

Page 749: ...oting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA DSA Emulex adapter test results The following messages can result when you run the Emulex adapter test Test results for the DSA Emulex adapter test The following messages can result when you run the DSA Emulex adapter test 516 000 000 ELXUCNA NIC MAC...

Page 750: ...everity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 516 801 000 ELXUCNA NIC PHY LoopBackTest Aborted Loopback testing at the physical layer was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 516 802 000 ELXUCNA ELXUCNA NIC LED Beacon ...

Page 751: ...cessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA 516 901 000 ELXUCNA NIC PHY LoopBackTest Failed A failure wa...

Page 752: ... firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA DSA EXA port ping test resu...

Page 753: ...technical service representative Related links Lenovo Support website Latest level of DSA 401 802 000 EXA Port Ping Test Aborted EXA Port Ping Test Aborted Port connections may not be correct Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Remove power cables wait for 45 seconds reconnect and rerun the test 2 Make sure th...

Page 754: ...ntative Related links Lenovo Support website Latest level of DSA DSA hard drive test results The following messages can result when you run the hard drive test Test results for the DSA hard drive test The following messages can result when you run the DSA hard drive test 217 000 000 HDD Test Passed HDD Stress Test Passed Recoverable No Severity Event Serviceable No Automatically notify support No ...

Page 755: ...e No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify the firmware is at the latest level 4 Rerun the test 5 If the problem remains contact your technical support representative Related links Lenovo Support website Latest level of DSA DSA Intel network test results The following messages ca...

Page 756: ...notify support No Related links Lenovo Support website Latest level of DSA 406 002 000 IANet FIFO Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 406 003 000 IANet Interrupts Test Passed The test passed Recoverable No Severity 742 Lenovo NeXtScale nx360 M5 water cooled technology tray ...

Page 757: ...elated links Lenovo Support website Latest level of DSA 406 800 000 IANet Registers Test Aborted Registers test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 406 801 000 IANet EEPROM Test Aborted EEPROM test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support ...

Page 758: ...o Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 406 804 000 IANet Loopback Test Aborted Loopback test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 406 900 000 IANet Registers Test Failed A failure was detected during the ...

Page 759: ...t EEPROM Test Failed A failure was detected during the EEPROM test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure...

Page 760: ...g steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 Check interrupt assignments in the PCI Hardware section of the DSA Diagnostic Log If the ethernet device is sharing interrupts if possible modify the interrupt assignments using F1 Setup to ...

Page 761: ...rrective action Related links Lenovo Support website Latest level of DSA DSA LSI hard drive test results The following messages can result when you run the LSI hard drive test Test results for the DSA LSI hard drive test The following messages can result when you run the DSA LSI hard drive test 407 000 000 LSIESG DiskDefaultDiagnostic Test Passed The test passed Recoverable No Severity Event Servi...

Page 762: ...technical support representative Related links Lenovo Support website Latest level of DSA DSA Mellanox adapter test results The following messages can result when you run the Mellanox adapter test Test results for the DSA Mellanox adapter test The following messages can result when you run the DSA Mellanox adapter test 408 000 000 MLNX MLNX_DiagnosticTestEthernetPort Test Passed Port Test Passed R...

Page 763: ... was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 408 801 000 MLNX MLNX_DiagnosticTestIBPort Test Aborted Port Test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 408 900 000 MLNX MLNX_DiagnosticTes...

Page 764: ... that the physical link of the port under test in the active state and a subnet manager running on the fabric to which the port is attached 2 If these condition was met but the test keeps failing the port s adapter might be faulty 3 Try replacing the adapter and repeating the test Related links Lenovo Support website Latest level of DSA DSA memory isolation test results The following messages can ...

Page 765: ...rt No Related links Lenovo Support website Latest level of DSA 201 000 002 Standalone Memory Test Passed Quick Full Memory Test CPU 2 Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 201 000 003 Standalone Memory Test Passed Quick Full Memory Test CPU 3 Passed Recoverable No Severity Event Serviceable No Au...

Page 766: ...mplete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DS...

Page 767: ...e SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4...

Page 768: ...ctions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 812 001 Standalone Memory Test Abort...

Page 769: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 812 003 Standalone Memory Test Aborted Memory test is not supported for this system Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Comple...

Page 770: ...vel of DSA 201 813 001 Standalone Memory Test Aborted Chipset Error Can not turn OFF ECC error reporting in CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the...

Page 771: ...borted Chipset Error Can not turn OFF ECC error reporting in CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 4...

Page 772: ...everity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI ...

Page 773: ...plete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA...

Page 774: ... Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 815 002 Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perfor...

Page 775: ...ated links Lenovo Support website Latest level of DSA 201 816 000 Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical...

Page 776: ...y Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 777: ... Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 778: ...ctions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 818 003 Standalone Memory Test Abort...

Page 779: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 819 001 Standalone Memory Test Aborted The start end address ranges in the restricted area of the memory Recoverable No Severity Warning Serviceable No Automatically notify support No...

Page 780: ...atest level of DSA 201 819 003 Standalone Memory Test Aborted The start end address ranges in the restricted area of the memory Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representativ...

Page 781: ...e Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 782: ... Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the late...

Page 783: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 784: ...sconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 822 000 Standalone Memory Test Aborted Invalid MTRR service request Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform t...

Page 785: ...st level Related links Lenovo Support website Latest level of DSA 201 822 002 Standalone Memory Test Aborted Invalid MTRR service request Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service rep...

Page 786: ...option and then re run the test Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect...

Page 787: ...disable Node Interleave option and then re run the test Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds...

Page 788: ...everity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI ...

Page 789: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 790: ... Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 827 001 Standalone Memory Test Aborted BIOS ECC function has been disabled by BIOS Go to Setup and enable ECC generation Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete ...

Page 791: ...Lenovo Support website Latest level of DSA 201 827 003 Standalone Memory Test Aborted BIOS ECC function has been disabled by BIOS Go to Setup and enable ECC generation Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains cont...

Page 792: ... control MASK registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 793: ...heck control MASK registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it ...

Page 794: ...ctions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 845 002 Standalone Memory Test Abort...

Page 795: ...resentative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 859 000 Standalone Memory Test Aborted INVALID XSECSRAT type Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complet...

Page 796: ... website Latest level of DSA 201 859 002 Standalone Memory Test Aborted INVALID XSECSRAT type Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and discon...

Page 797: ...201 860 000 Standalone Memory Test Aborted No OEM0 type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 798: ...everity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI ...

Page 799: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 800: ... Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 861 003 Standalone Memory Test Aborted No SRAT type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a ...

Page 801: ...test level Related links Lenovo Support website Latest level of DSA 201 862 001 Standalone Memory Test Aborted No OEM1 structure found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service repres...

Page 802: ...M1 structure found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power ...

Page 803: ...R key in OEM1 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 804: ... the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 864 000 Standalone Memory Test...

Page 805: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 864 002 Standalone Memory Test Aborted No GAS located in OEM1 Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps...

Page 806: ...test level of DSA 201 865 000 Standalone Memory Test Aborted No XSECSRAT key in OEM0 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disco...

Page 807: ...tandalone Memory Test Aborted No XSECSRAT key in OEM0 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 808: ...everity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI ...

Page 809: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 810: ... Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 867 001 Standalone Memory Test Aborted EFI SAL Buffer not allocated Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned o...

Page 811: ...lated links Lenovo Support website Latest level of DSA 201 867 003 Standalone Memory Test Aborted EFI SAL Buffer not allocated Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative...

Page 812: ... GetMemoryMap too small Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 813: ...GetMemoryMap too small Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to po...

Page 814: ...ctions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 869 002 Standalone Memory Test Abort...

Page 815: ...e 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 870 000 Standalone Memory Test Aborted CPU Doamin in ACPI not valid Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete t...

Page 816: ...bsite Latest level of DSA 201 870 002 Standalone Memory Test Aborted CPU Doamin in ACPI not valid Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and di...

Page 817: ...000 Standalone Memory Test Aborted Data Mis compare encountered Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 818: ...everity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI ...

Page 819: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 820: ... Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 877 003 Standalone Memory Test Aborted BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the f...

Page 821: ...ovo Support website Latest level of DSA 201 878 001 Standalone Memory Test Aborted Sparing feature must be turned OFF Go to setup and turn the sparing feature OFF Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact y...

Page 822: ...aring feature OFF Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4...

Page 823: ...to memory without cache Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to p...

Page 824: ...ing steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 886 000 Sta...

Page 825: ... the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 886 002 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete ...

Page 826: ...power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA 201 899 000 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 201...

Page 827: ...tandalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 201 901 000 Standalone Memory Test Failed Memory Diagnostics Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps ...

Page 828: ...esponse Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level 5 Replace any DIMMS s mentioned in error one ...

Page 829: ...Test Failed Memory Diagnostics Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s...

Page 830: ...ake sure that the DSA Diagnostic code is at the latest level 3 Run the test again 4 If the system has stopped responding turn off and restart the system 5 Check the system firmware level and upgrade if necessary 6 Run the memory diagnostic to identify the specific failing DIMM 7 If the failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next cor...

Page 831: ...ally notify support No User Response Complete the following steps 1 Execute the standard DSA memory diagnostics to validate all memory 2 Make sure that the DSA Diagnostic code is at the latest level 3 Turn off the system and disconnect it from power 4 Reseat the memory cards and DIMMs 5 Reconnect the system to power and turn the system on 6 Run the test again 7 Execute the standard DSA memory diag...

Page 832: ...vel 4 Run the test again 5 Execute the standard DSA memory diagnostics to validate all memory 6 If the failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA DSA Nvidia GPU test results The following messages can result when you run the Nvidia GPU test Test results for ...

Page 833: ...Test Passed Nvidia GPU Query test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 409 005 000 Nvidia DiagnosticServiceProvider Matrix Test Passed Nvidia GPU Matrix test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of D...

Page 834: ...site Latest level of DSA 409 803 000 Nvidia DiagnosticServiceProvider Bandwidth Test Aborted Nvidia GPU Bandwidth test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 409 804 000 Nvidia DiagnosticServiceProvider Query Test Aborted Nvidia GPU Query test was canceled Recoverable No Severity Warning S...

Page 835: ...e Latest level of DSA 409 806 000 Nvidia DiagnosticServiceProvider Binomial Test Aborted Nvidia GPU Binomial test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 409 900 000 NVIDIA User Diagnostic Test Failed NVIDIA User Diagnostic Test Failed Recoverable No Severity Event Serviceable Yes Automatic...

Page 836: ... User Response Complete the following steps 1 Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU Then power cycle the system 2 Verify that the power connectors to the GPU are connected firmly Then power cycle the system 3 Run nvidia smi q In some cases this will report a poorly connected power cable 4 Rerun the diagnostics using the same GPU on system that is known to be...

Page 837: ...es Automatically notify support No User Response Complete the following steps 1 Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU Then power cycle the system 2 Verify that the power connectors to the GPU are connected firmly Then power cycle the system 3 Run nvidia smi q In some cases this will report a poorly connected power cable 4 Rerun the diagnostics using the same...

Page 838: ...ollowing messages can result when you run the optical drive test Test results for the DSA optical drive test The following messages can result when you run the DSA optical drive test 215 000 000 Optical Drive Test Passed Optical Drive Test Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 215 801 000 Optical...

Page 839: ...ly notify support No User Response Complete the following steps 1 Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized Rerun the test 2 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is present 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system I...

Page 840: ...3 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is present 4 Run the test again 5 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA 215 901 000 Optical Drive Test Aborted Optical Drive Tes...

Page 841: ...e and wait for 15 seconds for the media to be recognized Rerun the test 2 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is present 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Late...

Page 842: ...t when you run the system management test Test results for the DSA system management test The following messages can result when you run the DSA system management test 166 000 001 IMM I2C Test Passed IMM I2C Test Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA 166 801 001 IMM I2C Test Aborted IMM returned ...

Page 843: ...Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA 166 803 001 IMM I2C Test Aborted Node Busy Try later Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45...

Page 844: ...me and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA 166 806 001 IMM I2C Test Aborted Timeout while processing command Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Resp...

Page 845: ...novo Support website Latest level of DSA 166 808 001 IMM I2C Test Aborted Reservation Canceled or Invalid Reservation ID Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure t...

Page 846: ... off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA 166 811 001 IMM I2C Test Aborted Request data field length limit exceeded Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned o...

Page 847: ...001 IMM I2C Test Aborted Cannot return number of requested data bytes Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related...

Page 848: ...seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA 166 816 001 IMM I2C Test Aborted Command illegal for specified sensor or record type Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each actio...

Page 849: ...Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA 166 819 001 IMM I2C Test Aborted Command res...

Page 850: ...sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA 166 821 001 IMM I2C Test Aborted Command response could not be provided BMC initialization in progress Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the sy...

Page 851: ...t No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA 166 824 001 IMM I2C Test Aborted Cannot execute command Recoverable No Severity Warning Service...

Page 852: ...nks Lenovo Support website Latest level of DSA 166 904 001 IMM I2C Test Failed IMM Indicates failure in in LM92 Ambient Thermal Sensor I2C bus BUS 3 Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect...

Page 853: ...by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA DSA tape drive test results The following messages can result when you run the tape drive test Test results for the DSA tape drive test The following messages can result when you run the DSA tape drive test 264 000 000 Tape Test Passed Tape Test Passed Rec...

Page 854: ...Failed Tape Test Failed Media is not detected Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Clean the tape drive using the appropriate cleaning media and install new media 2 Run the test again 3 Make sure that the drive firmware is at the latest level 4 Rerun the test after upgrading to the latest firmware level 5 If the ...

Page 855: ...overable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check the tape drive cabling for loose or broken connections or damage to the cable Replace the cable if damage is present 2 Clean the tape drive using the appropriate cleaning media and install new media 3 Run the test again 4 Make sure that the drive firmware is at the latest l...

Page 856: ...ovo Support website Latest level of DSA 264 906 000 Tape Test Failed Tape Test Failed Unrecognized error Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Clean the tape drive using the appropriate cleaning media and install new media 2 Run the test again 3 Make sure that the drive firmware is at the latest level 4 Rerun the ...

Page 857: ...g media and install new media Related links Lenovo Support website Latest level of DSA 264 908 000 Tape Test Failed An error was found in getting tape capacity Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Make sure that medium is present 2 Clean the tape drive using the appropriate cleaning media and install new media Re...

Page 858: ...844 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 859: ...ou have installed new hardware or software in your environment check http www lenovo com serverproven to make sure that the hardware and software is supported by your product Go to http www lenovo com support to check for information to help you solve the problem Gather the following information to provide to the service technician This data will help the service technician quickly provide a solut...

Page 860: ...tp shop lenovo com us en systems NeXtScale System products http pic dhe ibm com infocenter nxtscale documentation index jsp How to send DSA data You can use the Enhanced Customer Data Repository to send diagnostic data to IBM Before you send diagnostic data to IBM read the terms of use at http www ibm com de support ecurep terms html You can use any of the following methods to send diagnostic data...

Page 861: ...vo reseller or from IBM To locate a reseller authorized by Lenovo to provide warranty service go to http www ibm com partnerworld and click Business Partner Locator For IBM support telephone numbers see http www ibm com planetwide In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 In the U S and Canada hardware service and support is available 24 hours a day 7 days a week In the U K these se...

Page 862: ...848 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 863: ...n new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not ...

Page 864: ...argest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Each solid state memory cell has an intrinsic finite number of write cycles that the cell can incur Therefore a solid state device has a maximum number of write cycles that it can be subjected to expressed as total bytes written TBW A devic...

Page 865: ...s a customer responsibility Table 25 Limits for particulates and gases Contaminant Limits Particulate The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 The deliquescent rela...

Page 866: ... received including interference that might cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformité à la réglementation d Industrie Canada Cet appareil numérique de la classe A est conforme à la norme NMB 003 du Canada Australia and New Zealand Class A statement Attention This is a Class A pro...

Page 867: ...sbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 früher Gesetz über die elektromagnetische Verträglichkeit von Geräten bzw der EMV EU Richtlinie 2014 30 EU für Geräte der Klasse A Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG Konformitätszeichen CE zu führen Verantwortlich für die Konformit...

Page 868: ...lity equipment for business Type A Sellers and users need to pay attention to it This is for any areas other than home Russia Electromagnetic Interference EMI Class A statement People s Republic of China Class A electronic emission statement 854 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 869: ...Taiwan Class A compliance statement Appendix E Notices 855 ...

Page 870: ...Taiwan BSMI RoHS declaration 856 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 871: ...7 configuration information 31 instructions 31 Nx boot failure 85 ServerGuide Setup and Installation CD 31 Setup utility 31 configuration programs 32 configuring Ethernet controller 45 RAID arrays 45 with ServerGuide 33 configuring hardware 32 configuring your server 31 connector USB 14 connectors Ethernet 15 front of server 14 internal 24 on the rear of the server 15 power supply 15 rear 15 seria...

Page 872: ...t logs methods for viewing 62 events Integrated Management Module 2 1 IMM2 1 199 expansion bays 5 F fan simple swap 5 Fan and power controller bay 16 indicators and controls 16 overview 16 FCC Class A notice 852 features 5 ServerGuide 33 features compute node 8 filler tray bay 140 finding updated documentation 4 firmware updates 1 28 firmware updates best practices 21 firmware server recovering 82...

Page 873: ...IMM2 heartbeat 61 power supply error 15 RTMM heartbeat 61 LEDs AC power supply 59 Fan and power controller 16 front of server 14 on the system board 27 power supply 17 power supply 59 legacy operating system requirement 33 Lenovo Advanced Settings Utility program overview 46 Lenovo Electronic Service Agent 67 Lenovo Systems Director updating 46 Lenovo XClarity Administrator 11 light path diagnosti...

Page 874: ... server 12 remote presence feature using 42 removing battery 158 copper water loop 170 cover 142 distribution board 165 hard disk drive HDD solid state drive SSD 151 hot swap power supply 161 manifold 99 memory modules 143 midplane 191 optional drive cage 149 second microprocessor 180 server components 99 system board 187 the optional PCI or ML2 156 Tier 1 CRUs 143 water cooled technology tray 139...

Page 875: ...ems Director Lenovo systems management tool 13 systems management 8 chassis management module 8 systems management tool Systems Director 13 T Taiwan BSMI RoHS declaration 856 Taiwan Class A electronic emission statement 855 Taiwan product service 847 telecommunication regulatory statement 851 telephone numbers 846 847 temperature 5 6 test log viewing 66 the optional PCI or ML2 adapter remove 156 t...

Page 876: ...removing 139 weight 5 862 Lenovo NeXtScale nx360 M5 water cooled technology tray Lenovo NeXtScale n1200 Enclosure Installation and Service Guide ...

Page 877: ......

Page 878: ...Part Number SP47A31725 Printed in China 1P P N SP47A31725 1PSP47A31725 ...

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