Table 17. GPU/VGA adapter symptoms and actions
Symptom
Action
Seeing the
Yellow Band
or the
SLOT ERR LED
is lit up in the
slot during the installation of 2x
nVIDA K20c.
1. Enable PCI 64 bit resource.
2. Change the option ROM execution order (
slot 5
➙
slot 7
➙
slot 2
) if you
operate in
Legacy mode only OS
.
The system hanged or seeing
Yellow Band
in slot 7 or
no video output during the
installation of nVIDA Q series
or K series.
Disable PCI 64 bit resource (except for nVIDA K20c).
Hard disk drive problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Table 18. Hard disk drive symptoms and actions
Symptom
Action
Not all drives are recognized by
the hard disk drive diagnostic
tests.
Remove the drive that is indicated by the diagnostic tests; then, run the hard disk
drive diagnostic tests again. If the remaining drives are recognized, replace the
drive that you removed with a new one.
The server stops responding
during the hard disk drive
diagnostic test.
Remove the hard disk drive that was being tested when the server stopped
responding, and run the diagnostic test again. If the hard disk drive diagnostic test
runs successfully, replace the drive that you removed with a new one.
A hard disk drive was not
detected while the operating
system was being started.
Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic
tests again.
A hard disk drive passes the
diagnostic Fixed Disk Test, but
the problem remains.
Run the diagnostic SCSI Fixed Disk Test (see “Running DSA Preboot diagnostic
programs” on page 145).
Note:
This test is not available on servers that have RAID arrays or servers that have
SATA hard disk drives.
Hypervisor problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
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Summary of Contents for System x3500 M4
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