Table 27. Power problems and actions (continued)
Symptom
Action
operator information panel are
not lit.
RAID/storage adapter problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Table 28. RAID/storage adapter problems and actions
Symptom
Action
The software
NMI/PCI error
led is lit when
the HDDs/ CPU/
Memory are
stressed or during
installation of OS.
1. Check if your CPU's part number is in the following list:
• 00D0048 - Microprocessor, Intel Xeon IvyBridge-EP, 2.4 GHz, 30 MB, 1866 MHz, 115 W
• 00D0049 - Microprocessor, Intel Xeon IvyBridge-EP, 2.7 GHz, 30 MB, 1866 MHz, 130 W
• 40X7385 - Microprocessor, Intel Xeon IvyBridge-EP, 1.8 GHz, 10 MB, 1333 MHz, 80 W
• 40X7386 - Microprocessor, Intel Xeon IvyBridge-EP, 2.5 GHz, 10 MB, 1333 MHz, 80 W
• 40X7387 - Microprocessor, Intel Xeon IvyBridge-EP, 2.1 GHz, 15 MB, 1600 MHz, 80 W
• 40X7388 - Microprocessor, Intel Xeon IvyBridge-EP, 2.6 GHz, 15 MB, 1600 MHz, 80 W
• 40X7389 - Microprocessor, Intel Xeon IvyBridge-EP, 2.0 GHz, 20 MB, 1600 MHz, 95 W
• 40X7390 - Microprocessor, Intel Xeon IvyBridge-EP, 2.6 GHz, 20 MB, 1866 MHz, 95 W
• 40X7391 - Microprocessor, Intel Xeon IvyBridge-EP, 2.2 GHz, 25 MB, 1866 MHz, 95 W
• 40X7392 - Microprocessor, Intel Xeon IvyBridge-EP, 2.5 GHz, 25 MB, 1866 MHz, 115 W
• 40X7393 - Microprocessor, Intel Xeon IvyBridge-EP, 2.8 GHz, 25 MB, 1866 MHz, 115 W
• 40X7394 - Microprocessor, Intel Xeon IvyBridge-EP, 3.0 GHz, 25 MB, 1866 MHz, 130 W
• 40X7396 - Microprocessor, Intel Xeon IvyBridge-EP, 3.5 GHz, 15 MB, 1866 MHz, 130 W
• 40X7397 - Microprocessor, Intel Xeon IvyBridge-EP, 3.5 GHz, 25 MB, 1866 MHz, 130 W
• 40X7398 - Microprocessor, Intel Xeon IvyBridge-EP, 3.3 GHz, 25 MB, 1866 MHz, 130 W
• 40X7399 - Microprocessor, Intel Xeon IvyBridge-EP, 2.4 GHz, 15 MB, 1600 MHz, 60 W
• 40X7400 - Microprocessor, Intel Xeon IvyBridge-EP, 1.7 GHz, 25 MB, 1600 MHz, 70 W
• 40X7436 - Microprocessor, Intel Xeon IvyBridge-EP, 1.9 GHz, 20 MB, 1600 MHz, 70 W
• 40X7438 - Microprocessor, Intel Xeon IvyBridge-EP, 1.9 GHz, 25 MB, 1866 MHz, 70 W
2. If yes, check the type of the RAID adapter. If the RAID adapter type is M1115, then the
maximum number of M1115 is "1" and is only available in slot 1.
3. Power off the system and remove the invalid M1115 RAID adapter.
4. Reinstall the M1115 RAID adapter in the correct slot and restart the server.
Serial port problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
157
Summary of Contents for System x3500 M4
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