Error
codes
The
following
table
includes
some
of
the
more
common
error
codes
that
might
be
displayed
when
your
computer
is
performing
the
power-on
self-test
(POST).
v
Record
error
codes
that
are
displayed.
If
you
call
for
service,
you
will
be
asked
for
the
error
codes.
v
If
there
are
multiple
error
codes,
always
work
to
solve
problems
in
the
order
in
which
the
error
codes
are
displayed.
Usually,
solving
the
first
error
code
will
solve
succeeding
ones.
v
If
the
error
code
is
not
in
the
following
table,
more
in-depth
troubleshooting
is
required.
–
If
the
operating
system
starts
when
you
turn
on
your
computer,
see
“
PC
Doctor
Dos
Diagnostics
”
on
page
25
to
run
diagnostics.
Also,
use
Access
IBM
for
more
information
on
problem
solving.
–
If
the
operating
system
will
not
start,
have
the
computer
serviced.
Code
Description
Action
135
Fan
failure
Have
the
computer
serviced.
162
A
change
in
device
configuration
occurred.
Verify
that:
v
All
external
devices
are
turned
on.
v
All
devices
are
properly
installed
and
securely
connected.
Reload
the
default
configuration
settings
using
the
Setup
Utility.
If
you
cannot
correct
the
problem,
have
the
computer
serviced.
164
System
memory
size
is
less
than
expected.
Add
more
memory
to
your
computer
or
use
the
Setup
Utility
to
accept
the
new
memory
amount.
If
you
cannot
correct
the
problem,
have
the
computer
serviced.
210
or
211
A
keyboard
error
has
occurred.
Verify
that:
v
The
keyboard
is
properly
connected.
v
No
keys
on
the
keyboard
are
stuck.
If
you
cannot
correct
the
problem,
have
the
computer
serviced.
250
The
battery
is
defective.
Replace
the
battery.
See
the
battery
replacement
procedure
in
your
online
User
Guide
,
which
is
available
through
Access
IBM.
Chapter
5.
Troubleshooting
and
diagnostics
27
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