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Important Information Before Use

This guide aims to help you use this product correctly. Before installing and using this product for the first 
time, please be sure to carefully read all the materials included with the product, especially the precautions 
mentioned in the safety Information Section and Other terms in this guide. This will help you better use this 
product.

Computer Usage Precautions

•  When the computer is running, do not use a dust shield or dust cloth to cover the heat dissipation vents 

on the top of the product to prevent hardware damage.

•  Never open the housing of non-repairable parts, such as the optical drive and power adapter. 

DANGER

Opening the optical drive or power adapter housing can cause electric shock, laser radiation, or 
even explosion.

•  Do not drop, bump, scratch, twist, hit, vibrate, or push your computer unit, monitor, or external devices.

•  If the computer you purchased has a wireless network card, this card may be incompatible with outdated 

routers, causing connection failures. To solve this problem, we recommend you contact your router 
manufacturer and request a firmware update.

•  Lenovo is not responsible for third-party software and antivirus programs that use your computer’s 

camera, microphone, or other multimedia devices to obtain private information (including images or audio) 
through Wi-Fi, Bluetooth, Ethernet, and other methods of communication.

Display Usage Precautions

Cut off power supply before maintaining the display each time.

Do not: 

•  Directly use water or any liquid to clean the display.

•  Use solvents or abrasives.

•  Use flammable cleaners to clean the display.

•  Use sharp objects or abrasives on the display, which may cause permanent damage to your display.

•  Use cleaners that contain antistatic solutions or similar additives, which will damage the coating on the 

display.

Do: 

•  Dip a soft duster in a little water and then use it to gently clean the periphery and screen of the display.

•  Use a wet duster and a little mild cleaner to wipe off greases and fingerprints.

Notes: 

•  Do not drop, hit, or scratch the LCD or put a heavy weight on it.

•  Avoid direct contact with the liquid crystal materials spilt upon LCD break. Otherwise, flush immediately 

with plenty of water for at least 15 minutes.

© Copyright Lenovo 2021

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Summary of Contents for ThinkCentre M740q

Page 1: ...ThinkCentre M740q User Manual V1 0 E version ...

Page 2: ... April 2021 Copyright Lenovo 2021 ...

Page 3: ...to Bluetooth Devices 7 Smart Temperature Control 7 Smart Driver Installation 8 Chapter 3 Set Up Your Computer 9 Set Up Sleep Mode 9 Set Up BIOS Boot Order 10 Chapter 4 Software Use 11 Using Windows 10 System Software 11 Chapter 5 Problem Diagnostics and Troubleshooting 13 Computer System Unable to Start up Normally 13 Internal Components of System Unable to Operate Normally 14 External Devices Una...

Page 4: ...ii ThinkCentre M740q User Manual V1 0 E version ...

Page 5: ...blem we recommend you contact your router manufacturer and request a firmware update Lenovo is not responsible for third party software and antivirus programs that use your computer s camera microphone or other multimedia devices to obtain private information including images or audio through Wi Fi Bluetooth Ethernet and other methods of communication Display Usage Precautions Cut off power supply...

Page 6: ...riod to relieve eyestrain It is recommended that you have a rest of at least 5 minutes after using the computer for about 1 hour Frequent short rests better relieve eyestrain than a long time rest Look at a distance To minimize eyestrain and dryness you can periodically focus on distant scenery other than the display Do eye exercises Eye exercises help relieve eyestrain Frequently do eye exercises...

Page 7: ...ermine whether your computer can support the configuration requirements of your chosen operating system In order to enhance the security and stability of your computer system please promptly download the latest operating system patches from the Microsoft website and upgrade and update your system Lenovo recommends you use the preinstalled operating system but does not prevent you from installing a...

Page 8: ... have reached the limit you can only play DVDs compatible with the currently set region In addition some DVDs may not have regional retractions which is indicated by a region of 0 vi ThinkCentre M740q User Manual V1 0 E version ...

Page 9: ...nect them following the relevant instructions You must use the power adapter provided by Lenovo The use of another power adapter may cause combustion or explosion Install the VESA Mount Bracket Notes Do not disassemble or try to repair the computer chassis Some models are equipped with a VESA mount bracket Refer to your computer to see if it is equipped with a VESA mount bracket Perform the follow...

Page 10: ...available Install the Rear Wi Fi Antenna Perform the following steps to install the rear Wi Fi antenna 1 Turn off the computer and disconnect the cables such as the power cord 2 Screw the Wi Fi antenna into the rear Wi Fi antenna connector of the chassis 3 Adjust the angle of the rear Wi Fi antenna for the optimal Wi Fi signal of the computer and to reduce antenna damage risks 2 ThinkCentre M740q ...

Page 11: ... cord 2 If necessary install the optical drive to the external optical drive box first 3 Align the screw on the VESA mount bracket with the corresponding hole on the external optical drive box and then slide the external optical drive bracket until it snaps into the right positions on the VESA mount bracket 4 Secure the external optical drive box to the VESA mount bracket with the screw 5 Use the ...

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Page 13: ... connector 5 USB 3 2 Gen 2 connectors 6 USB 3 2 Gen 1 connector support the smart power on feature 7 HDMI out connector 8 USB 3 2 Gen 1 connector 9 DisplayPort out connector 10 Power adapter connector Notes If the optional connector is a USB C connector it transfers data at only USB 2 0 speed and the DisplayPort over USB C function supports transferring audio and video signals If the optional conn...

Page 14: ...ge to hardware software systems or loss of data do not arbitrarily use the power button to shut down the computer Instead shut down the computer as follows For the Windows 10 operating system 1 Click the icon to open the Start Menu 2 Click Power Shut down as shown in the figure below 6 ThinkCentre M740q User Manual V1 0 E version ...

Page 15: ...o connect to the Wi Fi network Connect to Bluetooth Devices Note If the computer you purchased does not have a Bluetooth function please skip this section If your computer is equipped with a Bluetooth adapter card you can connect it to other Bluetooth devices such as laptops PDAs and mobile phones to transmit data wirelessly In an open space Bluetooth devices can transmit data within a range of 10...

Page 16: ...em prompts to complete the process The smart driver installation program provides full installation and selective installation options Full installation When this option is enabled the smart driver installation program will automatically detect the computer hardware information and display a hardware information dialog box After you confirm the displayed information the program will automatically ...

Page 17: ...this chapter are for reference only For the Windows 10 operating system 1 Right click the start icon to bring up a menu 2 In this menu select Power Options 3 This opens the Power sleep interface Set the sleep time to 30 minutes as shown in the figure below Copyright Lenovo 2021 9 ...

Page 18: ...low 1 Turn on the computer and repeatedly press F1 on the keyboard to go to the Startup menu 2 Select Boot Priority Order and press Enter 3 In the boot priority order follow the on screen prompts and use the or buttons to select the boot device order 4 Press F10 and the screen will display a prompt Select Yes and press Enter to save your changes and exit Note If you need to use expansion devices t...

Page 19: ...u icon in the lower left corner of the desktop to bring up the Shortcut menu On the Shortcut menu you can find Power Options Disk Management Computer Management and other common maintenance functions Multifunctional Desktop N Ne ew w D De es sk kt to op p Click the Task View icon on the taskbar and then click New desktop to create a new desktop You can create multiple virtual desktops for differen...

Page 20: ...pper right corner to delete the current desktop Note You can use this same method to close applications that are running in different desktops Action Center Click the icon in the taskbar to open the Action Center In the Action Center you can view notifications switch to tablet mode configure system settings and quickly access other common functions 12 ThinkCentre M740q User Manual V1 0 E version ...

Page 21: ...be turned on immediately after it is moved into from outdoor environment with large difference of temperature The computer should be placed in the normal temperature for more than 2 hours Monitor Does Not Work Normally traditional desktop or minicomputer Check Solution Whether the power switch of the monitor is pressed Press the power switch of the monitor Whether the power cords of the computer a...

Page 22: ...owing to exit from the screensaver or recover from sleep or hibernation mode Press any key on the keyboard Press the power button If the computer you purchased supports mode conversion when the screen is turned on but a black screen appears you can check the mode indicator Check if the Monitor Mode indicator is on If the light is on indicating the system is in Monitor Mode press the mode selection...

Page 23: ...programs are opened It may cause discontinuous audio or video if too many programs are opened for the computer has to process several tasks at the same time Close other programs or restart the computer and retry it The setting of transmission mode for the optical drive Follow the steps below if the setting of optical drive is changed 1 Open the Device Manager 2 Click the sign in front of the IDE A...

Page 24: ...nsure the desktop and the mouse pad is flat and clean for the mouse Try to replace the desktop or mouse pad of the optical mouse for their effect will vary by factors such as material and color of the desktop or mouse pad glass or other medium with special colors may lead to mouse malfunction Devices Connected to System Serial Parallel Connectors Unable to Operate Normally Check Solution Whether t...

Page 25: ...puter starts from the desired device Also make sure that the device from which the computer starts is on In the Boot menu of the BIOS Setup Utility make sure the desired device is included in the Boot Device Priority list The connected external device does not work Do not connect or disconnect devices to non USB ports when the computer is turned on as this may damage the computer When using a high...

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Page 27: ...o Instructions manual Quick reference You can find help information and functional descriptions for different components in the instructions manual https www lenovo com cn Company website information Go to https www lenovo com cn and complete one time registration using the factory code case serial number to verify your user ID We invite you to frequently check the service support page on the Leno...

Page 28: ...M Series or Qitian Models Call the customer service hotline or log in to the Lenovo company website and look up the relevant service policies for your product Major customer service hotline 400 810 6666 In areas where 400 calls are not available please call 010 58859506 Lenovo company website https www lenovo com cn Lenovo service website https newsupport lenovo com cn Correspondence address 1st F...

Page 29: ...rdware product but not the Software Product s covered under this Agreement Software Product includes Lenovo computer software programs whether preinstalled or provided separately and related licensed materials such as documentation You and Your refer either to an individual person or to a single legal entity 1 Entitlement You must maintain Your original dated sales transaction document such as a r...

Page 30: ...stalled or included with and may be transferred only with that Lenovo hardware product They may not be transferred independent of the Lenovo hardware product 4 Third Party Software Components and Products Some Lenovo Software Products and future updates and patches may contain third party components which may include Microsoft Windows Preinstallation Environment These third party components are pr...

Page 31: ...u up to the amount You paid for the Software Product This limit does not apply to damages for bodily injury including death and damage to real property and tangible personal property for which Lenovo is required by law to be liable This limit also applies to Lenovo s suppliers and resellers It is the maximum for which Lenovo its suppliers and resellers are collectively responsible UNDER NO CIRCUMS...

Page 32: ... the microprocessor and device such as the video drive and network etc USB Universal Serial Bus Used for connectors of devices such as keyboard mouse removable storage or printers it enables devices to insert into the 4 pin connector on the computer directly The USB supports hot plug PS 2 A type of small DIN connector on computer which is usually used to connect the keyboard or mouse BIOS Basic In...

Page 33: ...her computers on the Internet When the data is sent or received on the Internet sender or receiver address is included in the data CMOS It is the Complementary Metal Oxide Semiconductor and the storage chips commonly used in NVRAM storage COM Port It usually refers to the serial port connection with Modem or other serial devices Most computers support one or two serial ports specified as COM1 and ...

Page 34: ...ks of the Microsoft group of companies The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries All other trademarks are the property of their respective owners 2021 Lenovo 26 ThinkCentre M740q User Manual V1 0 E version ...

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