Lenovo ThinkPad 10 20E3, User Manual

Page 1: ...ThinkPad 10 User Guide Machine Types 20E3 and 20E4 ...

Page 2: ...he latest documents go to http www lenovo com UserManuals Note Your tablet might look slightly different from illustrations in this user guide Third Edition May 2016 Copyright Lenovo 2015 2016 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contrac...

Page 3: ...ing your tablet 35 Resetting your tablet to the factory default settings 36 Using the advanced startup options 36 Recovering your tablet if the Windows 8 1 operating system fails to start 36 Creating and using a recovery USB drive 37 Windows recovery apps Windows 10 38 Resetting your computer 38 Using advanced startup options 38 Recovering your operating system if the Windows 10 operating system f...

Page 4: ...ation for the United States and Canada 51 Battery recycling information for the European Union 51 Recycling information for China 52 Restriction of Hazardous Substances RoHS Directive 52 European Union RoHS 52 Turkish RoHS 52 Ukraine RoHS 52 India RoHS 53 China RoHS 53 Taiwan RoHS 53 Additional compliance information 54 Brazil audio notice 54 Eurasian compliance mark 54 ENERGY STAR model informati...

Page 5: ...power adapters If you have such a product this information applies to your product Conditions that require immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close attention to the produc...

Page 6: ...ontact with a hot section of the tablet for any extended time Protect yourself from the heat generated by the ac power adapter When the ac power adapter is connected to an electrical outlet and your tablet it generates heat Extended contact with your body even through clothing may cause a skin burn Do not place the ac power adapter in contact with any part of your body while it is in use Never use...

Page 7: ...tial impact If glass breaks do not touch or attempt to remove the glass Stop using your product until the glass is replaced by trained service personnel Take care when using your tablet in a motor vehicle or on a bicycle Always prioritize your safety and the safety of others Follow the law Local laws and regulations might govern how you can use mobile electronic devices such as your tablet while y...

Page 8: ...or terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on th...

Page 9: ... rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are ins...

Page 10: ...ternal parts and circuits are exposed DANGER Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlets 5 Turn devices ON To disconnect 1 Turn everything OFF 2 First remove...

Page 11: ...attery in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations Notice for built in rechargeable battery DANGER Do not attempt to replace the built in rechargeable battery Replacement of the battery must be done by a Lenovo authorized repair facility or technician Only recharge the built in rechargeable battery strictly according to instru...

Page 12: ...ave adequate protection in the form of firewalls antivirus software and anti spyware software and keep this software up to date Keep electrical appliances such as an electric fan radio high powered speakers air conditioner and microwave oven away from your tablet The strong magnetic fields generated by these appliances can damage the screen and the data on the tablet Plastic bag notice DANGER Plas...

Page 13: ... come with one or more of the accessories If your tablet does not come with some of the accessories you can purchase them from a Lenovo reseller or from the Lenovo Web site at http www lenovo com essentials Standard items ThinkPad 10 Power cord and ac power adapter Documentation Optional items available on some models ThinkPad Active Pen ThinkPad 10 Gen 2 Ultrabook Keyboard ThinkPad 10 Quickshot C...

Page 14: ...s indicator 4 Audio connector 5 Volume control buttons 6 Micro SD card reader 7 Micro SIM card tray 8 Micro HDMI connector 9 USB 3 0 connector with cover 10 Power connector 11 Windows Start control 12 Security lock slot Available on some models 2 ThinkPad 10 User Guide ...

Page 15: ...erprint reader 7 Speakers 8 System status indicator 9 Keyboard connector 10 Dock connector Available on some models System status indicator Blinks three times The tablet is initially connected to a power source On The tablet is on and in use Off The tablet is off or in sleep mode Note Your tablet might look slightly different from this illustration Chapter 1 Meeting ThinkPad 10 3 ...

Page 16: ... view the memory information do the following For Windows 8 1 Swipe in from the right edge of the screen to display the charms Then tap Settings PC info For Windows 10 Open the Start menu then tap Settings System About Note Settings might not be displayed in the Start menu In this case tap All apps to find Settings Storage Embedded MultiMediaCard eMMC Display Size 256 5 mm 10 1 inches Screen resol...

Page 17: ... environment Maximum altitude without pressurization 5000 m 16 404 ft Temperature At altitudes up to 2438 m 8000 ft Operating 5 0 C to 35 0 C 41 F to 95 F Storage 5 0 C to 43 0 C 41 F to 109 F At altitudes above 2438 m 8000 ft Maximum temperature when operating under unpressurized conditions 31 3 C 88 F Relative humidity Operating 8 to 95 Storage 5 to 95 If possible place your tablet in a dry well...

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Page 19: ... the initial setup Using the multi touch screen Use the touch gestures to interact with your tablet This section introduces only the most frequently used gestures For a whole list of supported gestures refer to the Windows help information See Getting help about the Windows operating system on page 20 Note Some gestures are supported only on certain apps Tap Tap on the screen to open select or act...

Page 20: ... hidden title bar in full screened apps From the bottom Show the taskbar in full screened apps Note The following gestures are supported only on Windows 8 1 Swipe in and out on the left edge View a list of the recently used apps Swipe up from the Start screen Show the Apps screen Tips on using the multi touch screen The multi touch screen is a glass panel covered with a plastic film Do not apply p...

Page 21: ... is available Mobile broadband connections use 3G 4G or LTE cellular and mobile networks just as phones do Mobile broadband connection is supported only on tablet models that come with a wireless wide area network card wireless WAN card installed A micro Subscriber Identity Module SIM card or an external mobile broadband device is required to connect to a mobile broadband network For instructions ...

Page 22: ...micro SIM card is installed in correct orientation 4 Insert the tray into the tablet Turn on the tablet Charging the tablet Check the battery status icon in the Windows notification area and charge the battery if the battery power remaining is low To charge the tablet Attention Use only Lenovo approved ac power adapters and power cords Unauthorized ac power adapters and power cords could severely ...

Page 23: ...up your tablet from sleep mode press the power button on the tablet Turning off and turning on your tablet If you are not going to use the tablet for long periods turn off your tablet to save power To turn off your tablet do the following For Windows 8 1 Swipe in from the right edge of the screen to display the charms Then tap Settings Power Shut down For Windows 10 Open the Start menu then tap Po...

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Page 25: ...s go to http www lenovo com support To access Lenovo apps 1 Display all apps by doing the following For Windows 8 1 Swipe up from the Start screen to display the Apps screen For Windows 10 Open the Start menu then tap All apps 2 Tap a Lenovo app to open it 3 If the app you want is not displayed try searching for it in the search box Lenovo Companion Your system s best features should be easy to ac...

Page 26: ...ternal display through a proper adapter Choosing a display mode You can display your desktop and apps on the tablet the external display or both To choose how to display the video output do the following For Windows 8 1 1 Swipe in from the right edge of the screen to display the charms 2 Tap Devices Project Second screen 3 Tap to select a presentation scheme For Windows 10 1 Open the Start menu 2 ...

Page 27: ...more information about data transfer refer to the documentation of the NFC device Attention Before handling the NFC card touch a metal table or a grounded metal object Otherwise the card might get damaged by the static electricity from your body During the data transfer do not put your tablet or NFC enabled smartphone into sleep mode otherwise your data could get damaged To pair your tablet with a...

Page 28: ... micro SD card Your tablet has a micro SD card reader that supports the following types of cards Secure Digital eXtended Capacity SDXC card Secure Digital SD card Secure Digital High Capacity SDHC card This section provides the basic instructions on installing and removing the micro SD card For more information about data transfer refer to the documentation of the micro SD card Attention Before ha...

Page 29: ...rd For more information about data transfer refer to the documentation of the smart card Supportable smart card type The smart card reader on your tablet only supports the smart card of the following specifications Length 85 60 mm 3 37 inches Width 53 98 mm 2 13 inches Thickness 0 76 mm 0 03 inch Attention Do not insert smart cards with slits into your tablet Otherwise the smart card reader might ...

Page 30: ...ove Pull the card outward a little Then slide the card out of the slot as shown Using the fingerprint reader Depending on the model your tablet might have a fingerprint reader With fingerprint authentication you can log in to your tablet by swiping your fingerprints instead of entering the password Enrolling your fingerprints To enable fingerprint authentication enroll your fingerprints first by d...

Page 31: ...n enrolled To resolve the problem try the following Clean or wipe your hands to remove any excess dirt or moisture from the fingers Enroll and use a different finger for authentication If your hands are dry apply lotion to them If you notice any of the following conditions gently clean the surface of the reader with a dry soft and lint free cloth The surface of the reader is dirty or stained The s...

Page 32: ... The key settings are displayed at the bottom To access Control Panel For Windows 8 1 Swipe up from the Start screen to display the Apps screen then locate and tap Control Panel For Windows 10 Open the Start menu then tap All apps Windows System Control Panel Getting help about the Windows operating system Your tablet is preinstalled with the Window operating system To get help about this operatin...

Page 33: ...d external products that can provide the adjustability and features you want To view some of these options go to http www lenovo com essentials Traveling with your tablet The following tips help you travel more comfortably and securely with your tablet Tips on anti theft and anti damage While it is safe to allow your tablet to go through the x ray machines at airport security stations it is import...

Page 34: ...a soft lint free and dry cloth to clear stains and smudges Note Do not use screen cleaners household cleaners aerosol sprays solvents alcohol ammonia or abrasives to clean your tablet Protecting the screen with a replaceable film You can purchase a replaceable film to protect the screen from scratching and extend the life of your tablet To use a replaceable film clean the screen first and then app...

Page 35: ... you find a place on the tablet to store the pen This section introduces the basic use of the pen and the pen holder For more information refer to the documentation of the pen Notes The pen is not waterproof Take care not to drop the pen in water The pen contains pressure sensors Do not push the tip of the pen for an extended period of time Do not make the pen subject to shock or vibration Pen ove...

Page 36: ...kaline battery into the battery compartment 3 Reinstall the end cap 4 Tighten the end cap Using the pen holder to store the pen Your tablet might be shipped with a pen holder Use the pen holder to store the pen on your tablet by doing the following 1 Insert the pen holder into the USB 3 0 connector on your tablet 2 Insert the pen into the pen holder horizontally or vertically 24 ThinkPad 10 User G...

Page 37: ...emove the pen slot cover and keep it for future use 2 Clickpad The clickpad is a pointer positioning device that enables you to point select and scroll like you do with a traditional mouse You also can use the clickpad to perform basic touch gestures 3 Special keys The special keys provide one button access to certain apps and functions such as adjusting the speaker volume Attaching the keyboard t...

Page 38: ...r in this section The cover is designed for ThinkPad 10 tablet models that are not equipped with a smart card reader The cover is a handy option with multiple functions It protects the tablet screen makes the tablet sleep or wake up within one second launches the camera and also serves as a stand This section introduces the basic use of the cover For more information refer to the documentation of ...

Page 39: ...n wakes the tablet from sleep mode Launching the camera The cover enables you to launch the rear camera in a quick way You can launch the rear camera by just flipping over the magnetic tab of the cover as shown Using the cover as a stand Fold the cover as shown so that it serves as a tablet stand Chapter 4 Accessories 27 ...

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Page 41: ... Immediately press and hold the volume up button until the ThinkPad Tablet Setup app starts ThinkPad Tablet Setup menus The ThinkPad Tablet Setup app includes the following menus Note The menus are subject to change without notice Depending on the model the default value might vary Main menu View the system information and set the date and time for your tablet Config menu View and change the confi...

Page 42: ...roduces some system management features Desktop Management Interface The system UEFI BIOS of your tablet supports an interface called System Management BIOS Reference Specification SMBIOS V2 6 1 The SMBIOS provides information about the hardware components of your system It is the responsibility of the BIOS to supply this database with information about itself and the devices on the system board T...

Page 43: ...ssing tablet settings on page 20 Then tap Ease of Access Ease of Access Center Use the computer without a display and then select Turn on Audio Description Narrator Narrator is a screen reader that reads text on the screen aloud and describes events like error messages To open Narrator type Narrator in the search box Screen reader technologies Screen reader technologies are primarily focused on so...

Page 44: ... HTML files Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader Each image in the documentation also includes adequate alternative text to explain the image so that visually impaired users can understand the image when they use a screen reader On Screen Keyboard On Screen Keyboard displays a visual keyboard with all...

Page 45: ...ce the wireless WAN connection Detach the USB 3 0 device from your tablet to resolve the problem Battery problem Failed to charge the tablet Check if the ac power adapter is connected correctly If the connection is good but the battery still does not charge contact Lenovo to replace the battery System problem Failed to power on Connect your tablet to an ac power outlet to see if the drained batter...

Page 46: ...ure that your hands are clean and dry when touching the screen 2 Restart your tablet to try again Blank screen when the tablet is operating Disable any system timers such as the liquid crystal display LCD turn off timer or the blank timer by doing the following 1 Go to Control Panel For information about accessing the Control Panel see Accessing tablet settings on page 20 2 Tap System and Security...

Page 47: ...d Message 2201 Machine UUID is invalid Solution Machine UUID is invalid Have the tablet serviced Message 2301 Built in Battery needs to recharge Solution The tablet turns off because the battery power is low Charge the battery Lenovo Solution Center Use Lenovo Solution Center to troubleshoot and resolve tablet problems The app combines diagnostic tests system information collection security status...

Page 48: ...eration 4 Depending on your needs do one of the following To perform a quick format tap Just remove my files to start the process The process takes several minutes To perform a complete format tap Fully clean the drive to start the process The process takes several hours 5 Follow the instructions on the screen to reset your tablet to the factory default settings Using the advanced startup options ...

Page 49: ...creation of the recovery USB drive starts 7 When the creation of the recovery USB drive finishes do one of the following To keep the recovery partition on your tablet tap Finish To delete the recovery partition on your tablet tap Delete the recovery partition Attention If you delete the recovery partition on your tablet do keep the recovery USB drive in a safe place The Windows recovery apps will ...

Page 50: ...ou can change the firmware settings of the tablet change the startup settings of the Windows operating system start the tablet from an external device or restore the Windows operating system from a system image To use advanced startup options do the following Note The GUI items of the operating system might change without notice 1 Open the Start menu Tap Settings Update security Recovery Note Sett...

Page 51: ... tablet use the recovery USB drive to recover your tablet To use a recovery USB drive do the following Note Ensure that your tablet is connected to ac power during the following process 1 Connect the recovery USB drive to the tablet 2 Open the ThinkPad Tablet Setup app See ThinkPad Tablet Setup app on page 29 3 Tap Startup In the Boot submenu drag the recovery drive to the first place to select it...

Page 52: ...ice warranty Guides and manuals Lenovo user forums Lenovo Customer Support Center In most cases you can solve your tablet problems by referring to the error message solutions running diagnostic apps or consulting the Lenovo Web site If you still encounter tablet problems after the self troubleshoot contact Lenovo Customer Support Center If possible be near your tablet when you make the call Before...

Page 53: ... necessary to fix the problem Lenovo hardware repair If the problem is caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs ...

Page 54: ...ight vary by country or region For more information about additional services go to http www lenovo com essentials Replacing the USB 3 0 connector cover If the USB 3 0 connector cover of your tablet is broken or lost you can get a new USB 3 0 connector cover from Lenovo fee might be charged To contact Lenovo see Lenovo Customer Support Center on page 40 To replace the USB 3 0 connector cover do th...

Page 55: ...whether your preinstalled Windows product is genuine refer to the information provided by Microsoft at http www microsoft com en us howtotell default aspx The Product ID is recorded in the computer firmware Whenever a Windows 8 1 or Windows 10 product is installed the installation program checks the computer firmware for a valid matching Product ID to complete the activation In some cases an earli...

Page 56: ...e VDP Generic Attribute Profile GATT Proximity Profile Locating the UltraConnect wireless antennas ThinkPad 10 features an antenna system built into the display for optimal reception which enables you to establish wireless communications wherever you are The following illustration shows the location of each built in wireless antenna Note Wireless WAN antennas are available only on some models 1 Wi...

Page 57: ...ting the FCC ID or IC Certification information You can find the Federal Communications Commission ID FCC ID or Industry Canada IC Certification information on your tablet Note Your tablet might look slightly different from the following illustration Reading the Regulatory Notice For more information about wireless radio compliance information refer to the Regulatory Notice shipped with the tablet...

Page 58: ...d in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more...

Page 59: ...Schutzanforderungen der EU Richtlinie 2014 30 EU früher 2004 108 EC zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU Mitgliedsstaaten und hält die Grenzwerte der Klasse B der Norm gemäß Richtlinie Um dieses sicherzustellen sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfo...

Page 60: ...d only for this specific product Do not use the ac power cord for other devices Lenovo product service information for Taiwan WEEE and recycling information Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products For i...

Page 61: ...tronic equipment EEE may contain parts and components which at end of life might qualify as hazardous waste EEE and waste electrical and electronic equipment WEEE can be delivered free of charge to the place of sale or any distributor that sells electrical and electronic equipment of the same nature and function as the used EEE or WEEE For additional WEEE information go to http www lenovo com recy...

Page 62: ...posal operator and follow their instructions Disposal of a lithium battery must comply with local ordinances and regulations Disposing of a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack cont...

Page 63: ...clude a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any pot...

Page 64: ...ment go to http www lenovo com lenovo environment Recycling information for China http support lenovo com cn activity 551 htm Restriction of Hazardous Substances RoHS Directive The latest environmental information is available at http www lenovo com ecodeclaration European Union RoHS Lenovo products sold in the European Union on or after 3 January 2013 meet the requirements of Directive 2011 65 EU...

Page 65: ...ndia RoHS RoHS compliant as per E Waste Management Handling Rules 2011 China RoHS Taiwan RoHS 設備名稱 筆記型電腦 型號 型式 TP00064B 20E3 20E4 Equipment name Type designation Type Appendix A Regulatory information 53 ...

Page 66: ...pliance information Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo Eurasian compliance mark ENERGY STAR model information 54 ThinkPad 10 User Guide ...

Page 67: ... savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when the tablet has been inactive for a specified lengt...

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Page 69: ...of the Microsoft group of companies Ultrabook is a trademark of Intel Corporation or its subsidiaries in the U S and or other countries The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Other company product and service names may be trademarks or service marks of others Copyright Lenov...

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