Lenovo ThinkPad S440, User Manual

Page 1: ...User Guide ThinkPad S440 ...

Page 2: ...y and Setup Guide and the Regulatory Notice have been uploaded to the Web site To refer to them go to http www lenovo com ThinkPadUserGuides and follow the instructions on the screen First Edition July 2013 Copyright Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to ...

Page 3: ...ia 34 Changing display settings 35 Using an external monitor 35 Using the Extend desktop function 36 Setting up a presentation 37 Using the Switchable Graphics feature 37 Using audio features 37 Using the camera 38 Using a media card 39 Inserting a media card 39 Removing a media card 39 Chapter 3 You and your computer 41 Accessibility and comfort 41 Ergonomic information 41 Comfort 42 Accessibilit...

Page 4: ... Cleaning the cover of your computer 98 Chapter 10 Troubleshooting computer problems 101 Diagnosing problems 101 Troubleshooting 101 Computer stops responding 101 Spills on the keyboard 102 Error messages 102 Errors without messages 104 Beep errors 105 Memory module problems 105 Networking problems 106 Problems with the keyboard and other pointing devices 108 Problems with the display and multimed...

Page 5: ... Union 130 Battery recycling information for Taiwan 131 Battery recycling information for the United States and Canada 131 Recycling information for China 131 Appendix C ENERGY STAR model information 133 Appendix D Notices 135 Trademarks 136 Appendix E Restriction of Hazardous Substances Directive RoHS 137 European Union RoHS 137 China RoHS 137 Turkish RoHS 137 Ukraine RoHS 138 India RoHS 138 Copy...

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Page 7: ...yboard by lifting your hands from the palm rest Protect yourself from the heat generated by the ac power adapter When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn Do not place the ac power adapter in contact with any part of your body while it is in use Never use it to warm ...

Page 8: ... Lenovo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property da...

Page 9: ...ken or damaged Signs of overheating smoke sparks or fire Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery A cracking hissing or popping sound or strong odor that comes from the product Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter The computer product...

Page 10: ...rack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or pow...

Page 11: ...ectricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet ada...

Page 12: ...ries or short circuit the metal contacts Do not expose the battery to water or other liquids Only recharge the battery pack strictly according to instructions included in the product documentation Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If you notice any signs of bulging leakage or corrosion on the ex...

Page 13: ...Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends on the amount of system activity and the battery charge level Extended co...

Page 14: ... Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect all attached cables and disable batteries before opening any accessible device covers unless instructed otherwise in the installation and configuration procedures Do not use your computer until all internal parts enclosures are...

Page 15: ...s ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your Lenovo computer came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer alre...

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Page 17: ...nt product information on page 8 Features on page 11 Specifications on page 12 Operating environment on page 12 Lenovo programs on page 13 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you need to start using the computer Front view Figure 1 Front view 1 Camera 7 NFC logo on some models 2 Microphones 8 ...

Page 18: ...e your power plan settings To access power plan settings do the following For the Microsoft Windows 7 operating system Start the Power Manager program and then click the Power Plan tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 13 For the Windows 8 operating system Click the battery status icon from the Windows...

Page 19: ...l you computer comes with a multi touch screen For more information see Using the multi touch screen on page 21 Right side view Figure 2 Right side view Note Your computer might look slightly different from the illustration above 1 Media card reader slot 4 USB 3 0 connector 2 Combo audio jack 5 Security lock slot 3 High Definition Multimedia Interface HDMI port 1 Media card reader slot Depending o...

Page 20: ...phone For more information see Using audio features on page 37 3 High Definition Multimedia Interface HDMI port A digital audio and video interface that can connect a compatible digital audio device or video monitor such as a DVD player or a digital television DTV 4 USB 3 0 connector The Universal Serial Bus USB 3 0 connector is used for connecting devices compatible with a USB interface such as a...

Page 21: ...onnector it can not only extend the computer capabilities but also provide ac power to the computer and charge the battery To use the Lenovo OneLink connector you need to remove the connector cover from the Lenovo OneLink connector first Note Ensure that you keep the connector cover Reattach it to the Lenovo OneLink connector when you are not using the Lenovo OneLink connector 3 Ethernet connector...

Page 22: ... from the computer battery even when the computer is off check box and click OK or Apply For Windows 8 Press the Windows key to go to the Start screen Click Lenovo Settings Power Then select the Enable USB charge from the computer battery even when the computer is off check box under Always on USB Attention When you attach a USB cable to the connector ensure that the USB mark is facing upward Othe...

Page 23: ...ressing the power button remove the ac power adapter and insert a straightened paper clip into the emergency reset hole to reset the computer 4 Integrated battery Use your computer with the battery power whenever ac power is unavailable 5 Memory upgrade slot You can increase the amount of memory in the computer by installing a memory module in the memory upgrade slot Memory modules are available a...

Page 24: ...your computer Blinks three times The computer is initially connected to the power On The computer is in use Off The computer is off or in hibernation mode Slow blinking The computer is entering sleep mode Fast blinking The computer is entering hibernation mode Locating important product information This section provides information to help you locate the machine type and model label the FCC ID and...

Page 25: ...n the card installed in the wireless communication card slot of the computer On some models Lenovo provides you the information about the location of the FCC ID and IC Certification number label on the computer back cover assembly The following figure shows where you can find the information about the location of the FCC ID and IC Certification number label of the computer The following figure sho...

Page 26: ...formation about the Certificate of Authenticity label go to http www microsoft com en us howtotell Hardware aspx The following figure shows the location of the Certificate of Authenticity label on the computer cover Genuine Microsoft label The Genuine Microsoft label is provided on models that are licensed to use a Windows 8 operating system The version of the Windows 8 operating system is printed...

Page 27: ...or 7 mm height solid state drive M 2 solid state drive for cache only on some models Display The color display uses the Thin Film Transistor TFT technology Size 355 60 mm 14 inches Resolution LCD 1366 x 768 or 1600 x 900 depending on the model External monitor up to 1920 x 1200 Brightness control Built in microphones Integrated camera Multi touch technology on some models Keyboard 6 row keyboard F...

Page 28: ...ery pack Integrated lithium ion Li Ion battery pack Battery status To check the battery status do the following For Windows 7 Open the Power Manager program Click the Battery tab For instructions on how to start the Access Connections program see Accessing Lenovo programs on the Windows 7 operating system on page 13 For Windows 8 Press the Windows key to go to the Start screen Click Lenovo Setting...

Page 29: ...re about the programs and other computing solutions offered by Lenovo go to http www lenovo com support Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system you can access Lenovo programs from either the Lenovo ThinkVantage Tools program or from Control Panel Accessing Lenovo programs from the Lenovo ThinkVantage Tools program To access Lenovo programs from...

Page 30: ...the program in Control Panel The programs and the corresponding sections and green texts in Control Panel are listed in the following table Note Depending on your computer model some of the programs might not be available Table 2 Programs in Control Panel Program Control Panel section Green text in Control Panel Access Connections Network and Internet Lenovo Internet Connection Active Protection S...

Page 31: ... computer supports the following Lenovo programs Active Protection System Fingerprint Software Lenovo Companion Lenovo QuickSnip Lenovo Settings Lenovo Solution Center Lenovo QuickLaunch Lenovo Support Lenovo ThinkVantage Tools Password Manager Lenovo QuickCast Lenovo QuickControl Lenovo QuickDisplay System Update For an introduction to each program see Lenovo programs overview on page 15 Lenovo p...

Page 32: ... for other recommended programs Lenovo Mobile Access The Lenovo Mobile Access program enables you to manage your mobile broadband connection You can create an account add money to the account and purchase mobile broadband sessions using your account Lenovo QuickSnip The Lenovo QuickSnip program provides you with a quick and easy way to capture and share your experience It enables you to grab a scr...

Page 33: ...tory default settings Rescue and Recovery The Rescue and Recovery program is a one button recovery and restore solution that includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system SimpleTap The SimpleTap program provides you with a quick way to customize some basic computer settings...

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Page 35: ... also will receive the following benefits Quicker service when you call Lenovo for help Automatic notification of free software and special promotional offers To register your computer with Lenovo do one of the following Go to http www lenovo com register and follow the instructions on the screen to register your computer Connect your computer to the Internet and register your computer through a p...

Page 36: ...n page 53 Is getting connected in different locations a challenge To troubleshoot a wireless networking issue go to http www lenovo com support faq Take advantage of the networking features by use of the Access Connections program on the Windows 7 operating system or Location Awareness program on the Windows 8 operating system To learn more about using the wireless features of your computer refer ...

Page 37: ...long with your finger to the desired location Swipe or slide Move your finger horizontally on the screen to scroll through Web pages lists picture thumbnails and so on Zoom in or zoom out Move two fingers closer together on the screen to zoom out or move two fingers apart on the screen to zoom in Rotate Put two or more fingers on an item and then rotate your fingers This operation enables you to r...

Page 38: ...ecently used applications or select an application from the list Swipe in and out on the left edge Move the pointer to the upper left corner of your screen and then move it downward To view all applications on the Start screen or view the application commands on an open application such as Copy Save and Delete depending on the applications Swipe in from the top or bottom edge Right click a blank a...

Page 39: ...cation on the Start screen or perform an action on an open application such as Copy Save and Delete depending on the application Tap Click To scroll through items such as lists pages and photos Slide Scroll the mouse wheel move the scroll bar or click the scroll arrow To move an object Drag an item to the desired location Click hold and drag an item To zoom out Move two fingers closer together Pre...

Page 40: ...the Fn Lock function When the Fn Lock function is disabled The Fn Lock indicator is off default mode To initiate the special function of each key press the function keys directly To input F1 F12 you need to press the Fn key and the corresponding function key When the Fn Lock function is enabled The Fn Lock indicator turns on To input F1 F12 press the function keys directly To initiate the special ...

Page 41: ... or disables the built in wireless networking features For more information on the wireless features refer to Wireless connections on page 31 For Windows 8 Opens the Settings charm For Windows 7 Opens Control Panel For Windows 8 Opens the Search charm For Windows 7 Opens Windows Search Views the programs that you have opened For Windows 8 Views all the programs For Windows 7 Opens Computer Control...

Page 42: ... nonslip cap on the pointing stick in any direction parallel to the keyboard Then you can move the cursor But the pointing stick itself does not move The speed at which the cursor moves depends on the pressure you apply to the pointing stick Using the ThinkPad trackpad The ThinkPad trackpad of your computer supports multi touch with which you can zoom in zoom out scroll or rotate on the screen whi...

Page 43: ...s you will be able to work longer without being tied to an electrical outlet Checking the battery status The battery icon in the Windows notification area displays the percentage of battery power remaining The rate at which you use battery power will determine how long you can use the battery of your computer between charges Because of different user habits and needs it is difficult to predict how...

Page 44: ...r transformer pack when it is connected to the transformer Before you charge the battery ensure that its temperature is at least 10 C 50 F You can charge the battery when the ac power adapter is connected to the computer and the battery is installed You need to charge the battery in any of the following conditions When you purchase a new battery When the battery meter at the bottom of your display...

Page 45: ...system only The computer display requires considerable battery power To turn off power to the display do the following 1 Right click the Power Manager battery gauge on the taskbar 2 Select Power off display Sleep mode In sleep mode your work is saved to memory and then the solid state drive or the hard disk drive and the computer display are turned off When your computer wakes up your work is rest...

Page 46: ...ing system on page 13 For Windows 8 Right click the battery status icon from the Windows notification area and click Power Options Then click Change plan settings that is next to your power plan If you put your computer into hibernation mode and the wakeup function is disabled this is the default setting the computer does not consume any power If the wakeup function is enabled it consumes a small ...

Page 47: ...e Internet and to your company s wired LAN or wireless LAN network Ethernet connections You can connect to a local network or a broadband connection by use of the Ethernet feature built into your computer To connect to a network through Ethernet do the following For Windows 7 Use the Access Connections program For instructions on how to start the Access Connections program see Accessing Lenovo pro...

Page 48: ...Windows notification area A list of available wireless networks is displayed 3 Double click a network to connect to it Provide required information if needed If you need to connect to different wireless networks in different locations use the following software to manage multiple network profiles so that the computer connects to an available network automatically when the location changes For Wind...

Page 49: ...ure You can use the NFC feature with NFC supported programs such as Lenovo QuickDisplay program the Lenovo QuickControl program or the Lenovo QuickCast program Checking the wireless network connection status You can check your computer wireless network connection status and wireless signal strength through the wireless network connection status icon in the Windows notification area The more bars e...

Page 50: ...he wireless radio is on No signal Power to the wireless radio is on The signal strength of the wireless connection is excellent Power to the wireless radio is on The signal strength of the wireless connection is marginal Power to the wireless radio is on The signal strength of the wireless connection is poor To improve the signal strength move your computer closer to the wireless access point Note...

Page 51: ...lay the external monitor or both in the Display Settings window Connecting an external monitor To connect an external monitor do the following 1 Connect the external monitor to the HDMI connector or the Mini DisplayPort connector of your computer 2 Connect the external monitor to an electrical outlet 3 Turn on the external monitor 4 Change the display output location by pressing F7 This enables yo...

Page 52: ...f the high resolution screen image your computer produces You can see other parts of the image by moving the screen with the TrackPoint pointing device or another pointing device If the external monitor you are using is outdated the resolution and the refresh rate might be limited Using the Extend desktop function Your computer supports the Extend desktop function With the Extend desktop function ...

Page 53: ...lick Advanced Settings select the Monitor tab and then set Colors Setting up a presentation To make presentations you can connect a projector to your computer through the HDMI connector on your computer Note If the projector connector is not compatible to the HDMI port on your computer you can purchase a converter cable on http www lenovo com accessories services index html It might take several s...

Page 54: ...crophone for optimal sound recording use the Realtek HD Audio Manager program To start the program go to Control Panel and click Hardware and Sound Realtek HD Audio Manager Using the camera If your computer has an integrated camera you can use the camera to preview your video image and take a snapshot of your current image To start the camera do the following For Windows 7 Press F9 to open Control...

Page 55: ...ect This action reduces any static electricity from your body The static electricity could damage the card To insert a media card into the 4 in 1 media card reader slot do the following 1 Ensure that the card is correctly oriented 2 Insert the card firmly into the 4 in 1 media card reader slot Press the card firmly into the slot If the media card is not plug and play do the following 1 Go to Contr...

Page 56: ...t safely for future use Note If you do not remove the card from your computer after you eject the card from the Windows operating system the card can no longer be accessed To access the card you must remove it once then insert it again 40 User Guide ...

Page 57: ...nomic information Working in the virtual office might mean adapting to frequent changes in your environment For example adapting to the surrounding lighting sources proper seating and the placement of your computer hardware can help you improve your performance and achieve greater comfort The following example shows someone in a conventional setting Even when not in such a setting you can follow m...

Page 58: ... you sit and work with your computer the more important it is to observe your working posture Follow Ergonomic information on page 41 and practice active sitting to avoid discomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is light and mobile you can easily reposit...

Page 59: ...e PDF file through e mail to convert it to HTML or ASCII text Adobe PDF files on a local hard disk drive local CD ROM or LAN also can be converted by attaching the Adobe PDF file to an e mail message Traveling with your computer This topic provides information to help you work with your computer when you are travelling Travel tips Use the following travel tips to travel more confidently and effici...

Page 60: ...tion External storage device If you are traveling to another country you might also want to consider the following items An ac power adapter for the country to which you are travelling An adapter to connect to a phone line in that country for models equipped with a modem To purchase travel accessories go to http www lenovo com accessories 44 User Guide ...

Page 61: ...password has been set you will be prompted to enter it Typing passwords When this icon is displayed type a power on password or a supervisor password When this icon is displayed type a user hard disk password To type a master hard disk password press F1 When the icon changes to type the master hard disk password Note To return to the icon press F1 again Power on password You can set a power on pas...

Page 62: ...sword has been the user must enter the user hard disk password to access files and applications on the hard disk drive Master hard disk password The master hard disk password also requires a user hard disk password The master hard disk password is usually set and used by a system administrator It enables the administrator to access any hard disk drive in a system like a master key The administrato...

Page 63: ... the Enter New Password field and press Enter then retype the password in the Confirm New Password field and press Enter 3 A Setup Notice window is displayed Press Enter again to continue The user hard disk password is changed Note The hard disk password cannot be removed in User HDP mode If you select Master HDP mode follow the following steps to change the master hard disk password 1 Type the cu...

Page 64: ... password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot access the ThinkPad Setup program without the password The system administrator can use the supervisor password to access a computer even if the user of that computer has set a power on password The supervisor password overrides the power on password If both a supervisor passw...

Page 65: ...m you will be prompted to type your supervisor password to proceed If you forget your supervisor password Lenovo cannot reset your password You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service Hard disk security To protect passwords from unauthorized secu...

Page 66: ...osoft Web site Disk Encryption hard disk drive and Encryption solid state drive Some models contain the Disk Encryption hard disk drive or Encryption solid state drive This feature helps to protect your computer against security attacks on media NAND flash or device controllers by use of a hardware encryption chip For the efficient use of the encryption feature set a hard disk password for the int...

Page 67: ...error message 0176 or 0192 If the security chip is inactive or disabled the Clear Security Chip option will not be displayed When you clear the security chip turn off your computer and then turn it on again after you set the security chip to Active Otherwise the Clear Security Chip option is not displayed Using the fingerprint reader Your computer has an integrated fingerprint reader Fingerprint a...

Page 68: ...roperly Scratching the surface of the reader with a hard pointed object Scraping the surface of the reader with your fingernail or anything hard Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth The surface of the reader is dirty or stained The surface of the reader is wet The reader...

Page 69: ...he file location of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that people of bad faith might read and misuse the critical data on hard ...

Page 70: ...otecting data against viruses Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses The antivirus program is designed to help you detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates For...

Page 71: ...ymantec Norton Ghost program do the following 1 Click Start Run The Run window opens 2 Type cmd in the field Then click OK 3 Type ghost align 1mb and press Enter Acronis True Image 2010 or later Paragon Backup Recovery 10 Suit or later Paragon Backup Recovery 10 Home or later Creating and using recovery media You can use recovery media to restore the hard disk drive to the factory default settings...

Page 72: ...on the type of your recovery media connect the boot medium memory key or other USB storage devices to the computer or insert the boot disc into the external optical drive 2 Turn on the computer by pressing the power button When the logo screen is displayed repeatedly press and release the F12 key When a message is displayed indicating you that the recovery operation is failed release the F12 key 3...

Page 73: ...e Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start All Programs Lenovo ThinkVantage Tools Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on th...

Page 74: ...overy password type your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 60 4 Do one of the following To rescue files from your hard disk drive or from a backup click Rescue files and follow the instructions on the screen To restore your hard disk drive from a Rescue and...

Page 75: ...using a USB hard disk drive use the following instructions to use the rescue medium 1 Attach the USB hard disk drive to one of the USB connectors on your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 In the Boot Menu window select the USB hard disk drive as the first boot device and press Enter The rescue medi...

Page 76: ...from the Windows Update Web site Obtain them from Lenovo For more information see Making sure device drivers are current on page 96 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following Use a rescue medium to start the Rescue and Recovery workspace See Creating and using recovery media on page 62 Use recovery medi...

Page 77: ...l the settings to the factory default settings Attention If you reset the computer to the factory default settings all your personal files and settings will be deleted To avoid data loss make a backup copy of all the data that you want to keep To reset your computer to the factory default settings do the following 1 Move your cursor to the top right or bottom right corner of the screen to display ...

Page 78: ...o create recovery media do the following Note Ensure that your computer is connected to ac power 1 Move your cursor to the top right or bottom right corner of the screen to display the charms and click Search 2 Type recovery in the Search field and click Settings Then click Create a recovery drive 3 Click Yes in the User Account Control window to allow the Recovery Media Creator program to start 4...

Page 79: ...12 key The Boot Menu window opens 2 Select the recovery drive as the boot device 3 Select a preferred language and then select a preferred keyboard layout 4 Click Troubleshoot to display the optional recovery solutions 5 Select a corresponding recovery solution according to your situation For example select Reset your PC if you want to reset your computer to the factory default settings For more i...

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Page 81: ...around you Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry Prevent others from touching components When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds Thi...

Page 82: ...d Setup when the ThinkPad logo appears 3 Select Config Power The Power submenu is displayed 4 Select Disable Built in Battery 5 Click Yes in the Setup Warning window The built in battery is disabled and the computer turns off automatically Wait three to five minutes to let the computer cool Replacing the base cover assembly Before you start print these instructions To replace the base cover assemb...

Page 83: ...e or solid state drive on a material such as soft cloth that absorbs any physical shocks Do not apply pressure to the cover of the hard disk drive or solid state drive Do not touch the connectors Before removing the hard disk drive or solid state drive make a backup copy of all the information on it and then turn off the computer Never remove the hard disk drive or solid state drive while the comp...

Page 84: ...ve or solid state drive might look different from the illustrations in this topic 5 Lift the tab to remove the hard disk drive or solid state drive out of the computer 6 Insert the hard disk drive or solid state drive into the slot 1 and position the hard disk drive or solid state drive firmly into place 2 68 User Guide ...

Page 85: ...w the precautions Note The operating speed of the memory module has dependency on the system configuration In some conditions the memory module in your computer might not be able to operate at the maximum speed Attention Before you start installing a memory module touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damag...

Page 86: ...lot at an angle of about 20 degrees Pivot the memory module downward until it snaps into place 2 Ensure that the memory module is firmly installed in the slot and cannot be moved easily Attention To avoid damaging the memory module do not touch its contact edge 6 Reinstall the base cover assembly See Replacing the base cover assembly on page 66 7 Turn the computer over again Connect the ac power a...

Page 87: ... static electricity could damage the card To replace the wireless LAN card do the following 1 Disable the built in battery See Disabling the built in battery on page 65 2 Close the computer display and turn the computer over 3 Remove the base cover assembly See Replacing the base cover assembly on page 66 4 If a tool is provided with the new card to help you disconnect cables use the tool to disco...

Page 88: ...bly on page 66 9 Turn the computer over again Connect the ac power adapter and all cables Replacing the backup battery Before you start print these instructions DANGER If the backup battery is incorrectly replaced there is danger of an explosion The backup battery contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Ke...

Page 89: ...ng the built in battery on page 65 2 Close the computer display and turn the computer over 3 Remove the base cover assembly See Replacing the base cover assembly on page 66 4 Detach the connector 1 Then remove the backup battery 2 5 Install the new backup battery 1 Then attach the connector 2 6 Reinstall the base cover assembly See Replacing the base cover assembly on page 66 7 Turn the computer o...

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Page 91: ...Wide Web All you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com accessories services index html ThinkPad OneLink Dock Depending on the model your computer might support the ThinkPad OneLink Dock hereafter referred to as the dock Attach your computer to the dock to expand the working capability This topic provides basic information about the dock For de...

Page 92: ...ombo audio jack Used to connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug 5 Power indicator illuminated ThinkPad logo The illuminated ThinkPad logo functions as a power indicator for the dock 6 Power button Press the power button to turn on or turn off the dock Rear view 1 USB 2 0 connector Used to connect devices that are compatible with USB 2 0 2 Ethernet connector Used to ...

Page 93: ... on your hard disk drive or if you want to receive updates and the latest information about them go to http www lenovo com Drivers If you install a new Windows 8 operating system go to http www lenovo com Drivers to download and install the latest device drivers Note The process of installing a new operating system deletes all the data on your hard disk drive including backups or images that were ...

Page 94: ... Windows 7 32 bit operating system select Legacy Only or Both If you want to install the Windows 7 64 bit operating system in Legacy mode select Legacy Only If you want to install the Windows 7 64 bit operating system in UEFI mode select UEFI Only 5 Press F10 6 Insert the Windows 7 operating system installation DVD into the DVD drive and restart the computer 7 Restore C SWTOOLS from the backup cop...

Page 95: ...er to your computer and restart the computer 6 Install the Intel Chipset Support for Windows 832 864 7 Install device drivers See Installing device drivers on page 79 Installing the Windows 8 fix modules To download and install a Windows 8 fix modules go to the Microsoft Knowledge Base homepage at http support microsoft com type the number of the fix module you need in the search field and click S...

Page 96: ...hen click Let me pick from a list of device drivers on my computer 10 Click Have Disk 11 Specify path C SWTOOLS DRIVERS MONITOR to this monitor INF file Then click Open 12 Click OK 13 Confirm the correct display type then click Next 14 When installation completes click Close 15 Click Close to close the Display Properties window 16 Click OK on the Monitor tab 17 Click OK and close the Display Setti...

Page 97: ...e the settings to the original state as of the time of purchase press F9 to load the default settings You also can select an option on the Restart submenu to load the default settings or discard the changes 6 Select Restart Move the cursor to the option you want to restart your computer then press Enter Your computer restarts Note Depending on the operating system you are using some menu items lis...

Page 98: ...Only the Wake on LAN function is enabled only when the ac power adapter is attached If you select AC and Battery the Wake on LAN function is enabled with any power sources Notes The magic packet type Wake on LAN requires ac power The Wake on LAN function does not work when a hard disk password is set Ethernet LAN Option ROM for Legacy Only boot mode or Both with Legacy first Disabled Enabled Load ...

Page 99: ...u select Enable it enables you to charge external device when the system is in hibernation mode or the system is turned off USB USB 3 0 Mode Disabled Enabled Auto Set the USB 3 0 controller mode for the ports shared between USB 2 0 and USB 3 0 controller If you select Auto it enables you to connect and route appropriate USB 3 0 or USB 2 0 connectors If you select Enabled it enables the USB 3 0 mod...

Page 100: ...itchable Graphics mode if the operating system supports this feature and to Integrated Graphics mode if the operating system does not support this feature Intel R SpeedStep technology Disabled Enabled Select the mode of Intel SpeedStep technology at runtime If you select Enabled the CPU can work at lower speed to save power If you select Disabled the CPU works at highest speed CPU Power Management...

Page 101: ...r select Date Time from the ThinkPad Setup program main menu The following submenu is displayed System Date System Time To change the date and time do the following 1 Using the up and down arrow keys to select the item to change the date or time 2 Press Tab Shift Tab or Enter to select a field 3 Type the date or time Note Another way to adjust the date and time is by pressing or 4 Press F10 to sav...

Page 102: ...ayed the computer goes ahead and loads the operating system To prevent unauthorized access you can set the user authentication on the operating system Password at restart Disabled Enabled If you select and enable Password at restart a password prompt is displayed when you restart the computer If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating sys...

Page 103: ...sabled Enabled This option enables or disables the confirmation message when you change the settings of the security chip Security Chip Physical Presence for Clear Disabled Enabled This option enables or disables the confirmation message when you clear the security chip Flash BIOS Updating by End Users Disabled Enabled If you select Enabled all users can update the UEFI BIOS If you select Disabled...

Page 104: ...e memory card slot for a SD card or a MultiMediaCard Integrated Camera Disabled Enabled If you select Enabled you can use the integrated camera Microphone Disabled Enabled If you select Enabled you can use the microphone internal external or line in Fingerprint Reader Disabled Enabled If you select Enabled you can use the fingerprint reader I O Port Access NFC Device Disabled Enabled If you select...

Page 105: ...artup settings select Startup from the ThinkPad Setup main menu Attention After you change the startup sequence you must be extremely careful not to specify a wrong device during a copy save or format operation If you specify a wrong device your data and programs might be erased or overwritten If you are using the BitLocker drive encryption you should not change the startup sequence BitLocker driv...

Page 106: ... menu only if the computer supports the corresponding features The following table lists the Startup menu items Table 6 Startup menu items Menu item Selection Comments Boot Refer to Changing the startup sequence on page 89 Network Boot Select the boot device when the system wakes from LAN If the Wake on LAN function is enabled the network administrator can turn on all of the computers in a LAN rem...

Page 107: ...s Restart the system without saving the changes Load Setup Defaults Load the default setting that was in effect at the time of purchase Enable OS Optimized Defaults to meet the Microsoft Windows 8 certification requirements When you change this setting press F9 to load the default settings and then some other settings are automatically changed The affected settings are CSM Support UEFI Legacy Boot...

Page 108: ...it is PXE 2 1 compliant by enabling it to boot load an operating system or another executable image from a server Your computer supports the personal computer functions that PXE requires For example with the appropriate LAN card your computer can be booted from the PXE server Note Remote Program Load RPL cannot be used with your computer Wake on LAN A network administrator can use Wake on LAN to t...

Page 109: ...ence When your computer is turned on remotely the system will try to boot from the device that is specified in the Network Boot setting and then follow the boot order list on the Boot menu To define a sequence do the following 1 On the ThinkPad Setup program menu select Startup The submenu is displayed 2 Select Network Boot and press the Enter key The boot device list is displayed 3 Select a boot ...

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Page 111: ...stall unused application programs Note You also might want to look for program duplication or overlapping versions Clean out your Inbox Sent and Trash folders from your e mail client program Back up your data at least once a week If critical data is present it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer External rewritable optical d...

Page 112: ...est driver for a component if you notice poor performance from that component or if you added a new component This might eliminate the driver as the potential cause of the problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Go to http www lenovo com Drivers 2 Select the entry for your computer an...

Page 113: ...harge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following Avoid directly exposing your computer to the air from an appliance that can produce negative ions Keep your computer and peripherals as far as possible from such an appliance Wherever ...

Page 114: ...ace of the reader with a hard pointed object Scraping the surface of the reader with your fingernail or anything hard Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth The surface of the reader is dirty or stained The surface of the reader is wet The reader often fails to enroll or a...

Page 115: ...a blower with a brush or cool air from a hair dryer Note Avoid spraying cleaner directly onto the display or the keyboard Cleaning your computer display To clean the computer display do the following 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cove...

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Page 117: ...a You can use the recovery media to restore the hard disk drive to the factory default state For more information see Creating and using recovery media on page 62 To start the Lenovo Solution Center program see Lenovo programs on page 13 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running Lenovo ...

Page 118: ... removing the extra memory module and reinstalling the original memory module repeat step 2 If the computer still does not turn on consult the user manual for other customer replaceable components that are attached to your computer If the computer still does not start up call the Customer Support Center and a Customer Support Specialist will assist you Spills on the keyboard With a mobile computer...

Page 119: ...al low battery error Solution The computer turns off because the battery is low Connect the ac power adapter to the computer and charge the battery Message 0191 System Security Invalid remote change requested Solution Bad system configuration change request has been detected for example the BootBlock update has failed or unknown request packet has been detected To clear the error enter the ThinkPa...

Page 120: ...e Fan error Solution Cooling fan has failed Have the computer serviced Message Thermal sensing error Solution The thermal sensor is not functioning correctly Shut down the computer immediately and have the computer serviced Errors without messages Problem My screen keeps blanking when I do not want it to Solution If your system is preinstalled with the Windows 7 operating system you can disable an...

Page 121: ...s blank while the computer is on Solution Your screen saver or power management might have been enabled Do either of the following Touch the TrackPoint pointing device or the ThinkPad trackpad or press a key to exit the screen saver Press the power button to resume from sleep or hibernation Beep errors Table 7 Beep errors Problem Solution One short beep pause three short beeps pause three more sho...

Page 122: ...und Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 2 If the exclamation mark is displayed next to the adapter name under Network adapters you might not be using the correct driver or the driver might have been disabled To update the driver right click the highlighted adapter 3 Click Update Driver Software and then follow t...

Page 123: ...lled with Windows 8 operating system ensure that Your wireless LAN driver is the latest version Your computer is within range of a wireless access point The wireless radio is enabled The Airplane mode is off Bluetooth problems Problem Sound does not come from the Bluetooth headset headphone but comes from the local speaker even though the Bluetooth headset headphone is connected using a Headset pr...

Page 124: ... external numeric keypad 3 Turn on the computer and try using the keyboard again If the keyboard problem is resolved carefully reconnect the external numeric keypad and the external keyboard Ensure that you have seated the connectors correctly If the problem persists ensure that the correct device driver is installed 1 Open Control Panel Change the view of Control Panel from Category to Large icon...

Page 125: ...erties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and ensure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen 9 Click the Color Management tab Check whether the color quality is correctly set and ensure that the other information als...

Page 126: ... Settings 4 Click the Adapter tab 5 Ensure that the correct device driver name is shown in the adapter information window Note The device driver name depends on the video chip that has been installed on your computer 6 Click OK If the information is incorrect reinstall the device driver Check the monitor type and if necessary update the driver by doing the following 1 Connect the external monitor ...

Page 127: ...creen Solution Did you follow the correct procedure when installing the operating system or application program If you did have the external monitor serviced Problem The Extend desktop function does not work Solution Enable the Extend desktop function by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the ex...

Page 128: ...s buttons for access to the setup menu For details see the documentation that comes with the monitor Audio problems Problem Wave or MIDI sound does not play correctly Solution Ensure that the built in audio device is configured correctly 1 Open Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or prov...

Page 129: ...automatically redirected to it If you want to listen to sound from the speakers again be sure to set those speakers as the default device The procedure is as follows 1 Open Control Panel 2 Click All Control Panel Items 3 Click the SmartAudio icon The SmartAudio window opens 4 Look at the playback devices If you have attached a headphone the headphone will be automatically set as the default device...

Page 130: ... the battery feels hot remove it from the computer and allow it to cool to room temperature After it cools reinstall it and recharge the battery If it still cannot be charged have it serviced An ac power adapter problem Problem The ac power adapter is connected to the computer and the working electrical outlet but the power adapter power plug icon is not displayed on the taskbar Also the ac power ...

Page 131: ...emove the ac power adapter and the battery Boot problems Print these instructions now and keep them with your computer for reference later If you receive an error message before the operating system loads follow the appropriate corrective actions for POST error messages If you receive an error message while the operating system is loading the desktop configuration after the POST is completed check...

Page 132: ...ton to resume operation If the system still does not return from sleep mode your system might stop responding and you might not be able to turn off the computer In this case you need to reset the computer If you have not saved your data it might be lost To reset the computer press and hold the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and the b...

Page 133: ...r has the minimum required memory to run the application Refer to the manuals supplied with the application Check the following The application is designed to operate with your operating system Other applications run correctly on your computer The necessary device drivers are installed The application works when it is run on some other computer If an error message is displayed while you are using ...

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Page 135: ...computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible What is the problem Is it continuous or intermittent Is there an error message What is the error code if any What operating system are you using Which version Which software applications were running at the time of the problem ...

Page 136: ...ms The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Web site at http www lenovo com support Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www len...

Page 137: ...nformation available Machine type and model Serial numbers of your computer monitor and other components or your proof of purchase Description of the problem Exact wording of any error messages Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer t...

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Page 139: ... are supported by the Bluetooth devices Advanced Audio Distribution Profile A2DP Audio Video Control Transport Protocol AVCTP Audio Video Distribution Transport Protocol AVDTP A V Remote Control Profile AVRCP Basic Imaging Profile BIP Basic Printing Profile BPP Dial Up Networking Profile DUN File Transfer Profile FTP Generic Access Profile GAP Generic A V Distribution Profile GAVDP Hardcopy Cable ...

Page 140: ...rietor of the building or responsible representatives of the organization These situations and areas might for example include Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers In any other environment where the risk of interference...

Page 141: ...lation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit...

Page 142: ...dieses sicherzustellen sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Len...

Page 143: ...ompliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Appendix A Regulatory information 127 ...

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Page 145: ...ble to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo ...

Page 146: ...ee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and ...

Page 147: ... end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Custom...

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Page 149: ...o help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time Power plan Energy Saver settings when plugged into ac power Turn off the display After 10 minutes Put the computer into sleep After 20 minutes Advanced power settings Turn off hard disks After 15 minutes Hibernate Never To awaken your ...

Page 150: ...5 Click the Power Management tab 6 Clear the Allow this device to wake the computer check box 7 Click OK 134 User Guide ...

Page 151: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 152: ...t UltraConnect AMD is a registered trademark of Advanced Micro Devices Inc Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries BitLocker Microsoft and Windows are trademarks of the Microsoft group of companies Other company product and service names may be trademarks or service marks of others 136 User ...

Page 153: ...azardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electroni...

Page 154: ...Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 138 User Guide ...

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