Lenovo ThinkPad S531 User Manual Download

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• If your computer uses discs as the recovery media, do not remove the disc from the drive until

prompted to do so.

14. For suspected hard disk drive issues, refer to “Diagnosing problems” on page 91 to run a

diagnostic test of the drive before you call the Customer Support Center. If your computer does
not start up, download the files to create a bootable self-test media from the following Web site:
http://www.lenovo.com/hddtest. Run the test and record any messages or error codes. If the test
returns any failing error codes or messages, call the Customer Support Center with the codes or
messages and the computer in front of you. A technician will assist you further.

15. If required, you can find your country's Customer Support Center at:

http://www.lenovo.com/support/phone. When calling the Customer Support Center, ensure that you
have your machine model type, serial number, and the computer in front of you. Also, if the computer is
producing error codes, it is helpful to have the error screen on or the message written down.

Making sure device drivers are current

Device drivers are programs that contain instructions for the operating system about how to operate or
“drive” a certain piece of hardware. Each hardware component on your computer has its own specific driver.
If you add a new component, the operating system needs to be instructed on how to operate that piece
of hardware. After you install the driver, the operating system can recognize the hardware component
and understand how to use it.

Note:

Because drivers are programs, like any other file on your computer, they are susceptible to corruption

and might not perform correctly if corruption occurs.

It is not always necessary to download the latest drivers. However, you should download the latest driver
for a component if you notice poor performance from that component or if you added a new component.
This might eliminate the driver as the potential cause of the problem.

Getting the latest drivers from the Web site

You can download and install updated device drivers from the Lenovo Web site by doing the following:

1. Go to http://www.lenovo.com/drivers.

2. Enter the product number of the computer or click

Detect my system

on the screen.

3. Click

Downloads and drivers

4. Follow the directions on the screen and install the necessary software.

Getting the latest drivers using System Update

The System Update program helps you keep the software on your system up-to-date. Update packages are
stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can
contain applications, device drivers, UEFI BIOS flashes, or software updates. When the System Update
program connects to the Lenovo Support Web site, the System Update program automatically recognizes
the machine type and model of your computer, the installed operating system, and the language of the
operating system to determine what updates are available for your computer. The System Update program
then displays a list of update packages and categorizes each update as critical, recommended, or optional to
help you understand the importance. You have complete control of which updates to download and install.
After you select the update packages you want, the System Update program automatically downloads and
installs the updates without any further intervention from you.

The System Update program is preinstalled on your computer and is ready to run. The only prerequisite is
an active Internet connection. You can start the program manually, or you can use the schedule feature
to enable the program to search for updates automatically at specified intervals. You also can predefine
scheduled updates to search by severity (critical updates, critical and recommended updates, or all updates)
so the list you choose from contains only those update types that are of interest to you.

User Guide