Lenovo ThinkServer TS440, User Manual

Page 1: ...ThinkServer TS440 User Guide Machine Types 70AL 70AM 70AN and 70AQ ...

Page 2: ...ur product Safety information on page iii Appendix A Notices on page 155 First Edition September 2013 Copyright Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...hinkServer EasyStartup program 52 Starting the ThinkServer EasyStartup program 53 Using the ThinkServer EasyStartup program on a Windows operating system 54 Configuring RAID 55 About RAID 55 RAID for your server 56 Configuring the system BIOS to enable onboard SATA RAID functionality 57 Configuring the advanced SATA or SAS hardware RAID 58 Configuring the Ethernet controllers 60 Updating the firmw...

Page 4: ...lems 149 Keyboard mouse or USB device problems 150 Chapter 8 Getting information help and service 151 Information resources 151 Using the documentation 151 ThinkServer Web site 151 Lenovo Support Web site 151 Help and service 152 Before you call 152 Calling for service 152 Using other services 153 Purchasing additional services 153 Appendix A Notices 155 Trademarks 156 Important notes 156 Polyviny...

Page 5: ...teen käyttöä Avant d utiliser le produit veillez à bien lire et comprendre les instructions de sécurité multilingues figurant sur le DVD de documentation fourni avec le produit Πριν χρησιμοποιήσετε το προϊόν βεβαιωθείτε ότι έχετε διαβάσει και κατανοήσει τις οδηγίες ασφάλειας οι οποίες είναι διαθέσιμες σε διάφορες γλώσσες στο DVD τεκμηρίωσης που συνοδεύει το προϊόν Vor Verwendung des Produkts sollt...

Page 6: ...mentciou dodanom s produktom Preden začnete uporabljati izdelek je pomembno da preberete in razumete večjezična varnostna navodila na DVD ju z dokumentacijo ki ste ga prejeli skupaj z izdelkom Antes de utilizar el producto asegúrese de leer y comprender las instrucciones de seguridad multilingües del DVD de documentación que se proporciona con el producto Var noga med att läsa säkerhetsinstruktion...

Page 7: ...ess instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlets 5 Turn devices ON 1 Turn every...

Page 8: ... Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 18 kg 39 7 lb 32 kg 70 5 lb 55 kg 121 2 lb 32 kg 70 5 lb 55 kg 121 2 lb 100 kg 220 5 lb CAUTION Use safe practices when lifting Statement 5 CAUTION The power control button on the device and the pow...

Page 9: ...oors will not support the weight of the device Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Sta...

Page 10: ...er unit is extended on the rails Statement 14 CAUTION Some accessory or option board outputs exceed Class 2 or limited power source limits You must install the appropriate interconnecting cabling in accordance with your local electrical code requirements Statement 15 CAUTION The power control button on the device may put the device in standby mode instead of turning off the device In addition the ...

Page 11: ... 60 V direct current The branch circuit overcurrent protection must be rated in accordance with local electrical code requirements Use 1 3 mm2 or 16 American Wire Gauge AWG copper conductor only not exceeding 3 meters in length Torque the wiring terminal screws to 1 4 newton meters or 12 inch pounds Provide a readily available approved and rated disconnect device in the field wiring Statement 17 C...

Page 12: ...um ion battery is provided To avoid possible explosion do not burn the battery Replace the battery only with the Lenovo approved part Recycle or discard the battery as instructed by local regulations x ThinkServer TS440 User Guide ...

Page 13: ...n DVD that comes with your server A printable generic version of the latest LLW also is available in more than 30 languages at http www lenovo com warranty llw_02 If you cannot obtain the LLW through the documentation DVD or Lenovo Web site contact your local Lenovo office or reseller to obtain a printed version of the LLW free of charge For warranty service consult the worldwide Lenovo Support te...

Page 14: ...tructions on how to obtain all the documentation Printed documents The following document is printed out and contained in your server package Read Me First This is a multilingual document you should read first This document guides you to read the complete warranty support and safety information on the documentation DVD that comes with your server before using the product This document also provide...

Page 15: ...ument provides detailed information to help you get familiar with your server and help you use configure and maintain your server MegaRAID SAS Software User Guide This document provides information about Redundant Array of Independent Disks RAID and how to use the utility programs to configure monitor and maintain your server RAID and related devices This document is in English only Note Refer to ...

Page 16: ...4 ThinkServer TS440 User Guide ...

Page 17: ...ords to the server See Rear view of the server on page 16 to locate the connectors 4 Turn on the server to verify operation See Turning on the server on page 43 5 Review the Unified Extensible Firmware Interface UEFI Basic Input Output System BIOS settings and customize as needed See Using the Setup Utility program on page 45 6 Configure RAID and install the operating system and basic drivers See ...

Page 18: ...6 ThinkServer TS440 User Guide ...

Page 19: ...mentation DVD and software media Note Depending on the model your server might look slightly different from the illustration in this topic Figure 1 Server package 1 Server 2 Material box including power cords printed documentation a documentation DVD and software media Features This topic provides general information about the server features for various models Depending on your specific model som...

Page 20: ...ched SCSI SAS hard disk drives SCSI is the acronym for Small Computer System Interface Up to eight 2 5 inch hot swap SAS hard disk drives or SATA solid state drives Up to four 3 5 inch hot swap SATA or SAS hard disk drives Up to four 3 5 inch non hot swap SATA hard disk drives Notes The term 2 5 inch hot swap hard disk drives or 2 5 inch hard disk drives hereinafter refers to all the supported typ...

Page 21: ...it and the ease with which you can diagnose and correct problems Your server has the following RAS features Security features Server locks see Server locks on page 19 Administrator password and power on password to help protect unauthorized access to the server see Using passwords on page 49 ThinkServer Trusted Platform Module TPM which is a security chip to help enhance server security Hot swap r...

Page 22: ... bezel Weight The product weight varies depending on different system configurations Range of product weight without package 19 kg 41 89 lb to 28 kg 61 73 lb Range of product package weight 2 8 kg 6 17 lb to 3 5 kg 7 72 lb Environment Air temperature Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 70 C 40 F to 158 F in original shipping package Altitude 0 to 3048 m 0 to 10 000 ft Humidity Oper...

Page 23: ...For more information see Updating or recovering the BIOS on page 51 and Updating the firmware on page 60 RAID configuration utilities Your server supports onboard SATA software RAID If a required RAID card is installed your server also supports advanced SATA SAS hardware RAID configurations For detailed information see Configuring RAID on page 55 Diagnostic programs The following diagnostic progra...

Page 24: ...els on the server Note Depending on the model your server might look slightly different from the illustration in this topic 1 MT M XXXX XXX S N XXXXXXX MT M XXXX XXX S N XXXXXXX MT M XXXX XXX S N XXXXXXX Figure 2 Machine type model and serial number labels 12 ThinkServer TS440 User Guide ...

Page 25: ...Optical drive bay 1 with an optical drive installed 7 Front door lock 4 Optical drive eject close button 8 Front door handle 1 Front panel For detailed information about the control connectors and status LEDs on the front panel see Front panel on page 15 2 Optical drive bay 2 The 5 25 inch optical drive bay 2 is for a secondary optical drive Some models have a secondary optical drive installed 3 O...

Page 26: ...atus LED The optical drive status LED is blinking in green when the optical drive is working or in the POST process 6 Front door 7 Front door lock You can lock the front door to protect the hard disk drive cages from unauthorized access 8 Front door handle Use the front door handle to open the front door 14 ThinkServer TS440 User Guide ...

Page 27: ...h power status LED 4 Front USB 3 0 connector 1 2 Hard disk drive status LED 5 Front USB 3 0 connector 2 3 Network Interface Controller NIC status LED 1 Power button with power status LED Press the power button to turn on the server when you finish setting up the server You also can hold the power button for several seconds to turn off the server if you cannot turn off the server from the operating...

Page 28: ...ected to a LAN Off None The server is disconnected from a LAN Blinking Green The LAN is connected and active 4 Front USB 3 0 connector 1 5 Front USB 3 0 connector 2 Used to attach a USB compatible device such as a USB keyboard mouse scanner or printer If you have more than eight USB devices you can purchase a USB hub which you can use to connect additional USB devices Rear view of the server This ...

Page 29: ... non hot swap power supply assembly 1 Power cord connector 5 USB 2 0 connectors 2 2 Serial connector 6 Expansion card area 3 VGA DB 15 connector 7 Ethernet connector RJ 45 4 USB 3 0 connectors 4 8 Front door key Chapter 3 Product overview 17 ...

Page 30: ...undant power supplies 1 Power cord connectors Used to connect the power cords 2 Serial connector Used to attach a device that uses a 9 pin serial connector 3 VGA DB 15 connector Used to attach a VGA compatible video device such as a VGA monitor 4 USB 3 0 connectors 4 5 USB 2 0 connectors 2 Used to attach a USB compatible device such as a USB keyboard mouse scanner or printer If you have more than ...

Page 31: ...ctive Amber On The connection speed is 1000 Mbps Green On The connection speed is 100 Mbps 1 Left None Off The connection speed is 10 Mbps 8 Front door key Used to open or lock the front door Note Carefully save the front door key to avoid loss Server locks Locking the server cover prevents unauthorized access to the inside of your server Locking the front door prevents unauthorized access to the ...

Page 32: ...Padlock Your server comes with a padlock loop When a padlock is installed the server cover cannot be removed Figure 7 Padlock 20 ThinkServer TS440 User Guide ...

Page 33: ...ot at the rear of your server and is operated with a key or combination depending on the type selected The cable lock also locks the server cover This is the same type of lock used with many notebook computers You can order such a cable lock directly from Lenovo by searching for Kensington at http www lenovo com support Figure 8 Kensington style cable lock Chapter 3 Product overview 21 ...

Page 34: ...e inside of the server see Removing the server cover on page 65 The chassis configuration varies by model The following illustrations show the four main chassis configurations based on the supported hard disk drives Components of server models with four 3 5 inch hot swap hard disk drive bays on page 23 Components of server models with eight 3 5 inch hot swap hard disk drive bays on page 24 Compone...

Page 35: ...ome models 14 Main PCI card bracket 5 Optical drive bay 1 with an optical drive installed 15 System board battery 6 Hard disk drive bay 3 16 Expansion card 7 Hard disk drive bay 2 17 Heat sink and fan assembly 8 Hard disk drive bay 1 18 Rear system fan 9 Hard disk drive bay 0 19 Power supply 10 Front system fan 1 20 Four memory slots installed memory modules vary by model Note The power conversion...

Page 36: ...th an optical drive installed 17 System board battery 6 Hard disk drive bay 7 18 Main PCI card bracket 7 Hard disk drive bay 6 19 Low profile PCI card bracket 8 Hard disk drive bay 5 20 Expansion card 9 Hard disk drive bay 4 21 Heat sink and fan assembly 10 Hard disk drive bay 3 22 Rear system fan 11 Hard disk drive bay 2 23 Power supply 12 Hard disk drive bay 1 24 Four memory slots installed memo...

Page 37: ...ith an optical drive installed 17 System board battery 6 Hard disk drive bay 7 18 Low profile PCI card bracket 7 Hard disk drive bay 6 19 Main PCI card bracket 8 Hard disk drive bay 5 20 Expansion card 9 Hard disk drive bay 4 21 Heat sink and fan assembly 10 Hard disk drive bay 3 22 Rear system fan 11 Hard disk drive bay 2 23 Power supply 12 Hard disk drive bay 1 24 Four memory slots installed mem...

Page 38: ...ay 1 with an optical drive installed 15 Main PCI card bracket 6 Hard disk drive bay 3 16 Expansion card 7 Hard disk drive bay 2 17 Heat sink and fan assembly 8 Hard disk drive bay 1 18 Rear system fan 9 Hard disk drive bay 0 19 Power supply 10 Front system fan 1 20 Four memory slots installed memory modules vary by model Note The power conversion board 2 low profile PCI card bracket 14 and main PC...

Page 39: ...from the illustrations in this topic Each hot swap hard disk drive has two status LEDs on the front Unlock and open the front door to access the hard disk drives and view the status LEDs Figure 14 3 5 inch hot swap hard disk drive status LEDs Chapter 3 Product overview 27 ...

Page 40: ...ransferred On green Blinking rapidly about four flashes per second amber The RAID controller is locating the hard disk drive On green On amber The RAID array has failed and cannot recover Blinking green Blinking slowly about one flash per second amber The hard disk drive is being rebuilt RAID card This topic provides information to help you locate the connectors on a RAID card if a RAID card is in...

Page 41: ...hinkServer RAID 500 Adapter also known as ThinkServer 9240 8i RAID 0 1 Adapter ThinkServer RAID 700 Adapter also known as ThinkServer 9260 8i SAS RAID Adapter ThinkServer RAID 500 Adapter also known as ThinkServer 9240 8i RAID 0 1 Adapter The following illustration shows the connectors on the ThinkServer RAID 500 Adapter Figure 16 ThinkServer RAID 500 Adapter 1 Port 0 3 TR 500 key connector 2 Port...

Page 42: ...al cable See Connecting the cables on page 34 3 ThinkServer RAID 700 Battery connector Used to connect a ThinkServer RAID 700 Battery See Installing or removing the ThinkServer RAID 700 Battery on page 86 Hot swap hard disk drive backplane Your server might come with one of the following hot swap hard disk drive and backplane configurations Five to eight 3 5 inch hot swap SATA or SAS hard disk dri...

Page 43: ...ght look slightly different from the illustration in this topic The following illustration is based on server models that have five to eight 3 5 inch hot swap SATA or SAS hard disk drives with two backplanes Figure 18 Hot swap hard disk drive backplane locations Backplane for server models with four 3 5 inch hot swap hard disk drive bays This topic provides information to help you locate the conne...

Page 44: ... drive 3 Slot 2 for a 3 5 inch SATA or SAS hot swap hard disk drive 2 Slot 1 for a 3 5 inch SATA or SAS hot swap hard disk drive 4 Slot 3 for a 3 5 inch SATA or SAS hot swap hard disk drive Figure 20 Rear view of the backplane for server models with four 3 5 inch hot swap hard disk drive bays 1 8 pin power connector Used to connect a power cable 2 Mini SAS signal cable connector Used to connect th...

Page 45: ...ot swap hard disk drive bays 1 Slot 0 for a 2 5 inch SAS hot swap hard disk drive 5 Slot 4 for a 2 5 inch SAS hot swap hard disk drive 2 Slot 1 for a 2 5 inch SAS hot swap hard disk drive 6 Slot 5 for a 2 5 inch SAS hot swap hard disk drive 3 Slot 2 for a 2 5 inch SAS hot swap hard disk drive 7 Slot 6 for a 2 5 inch SAS hot swap hard disk drive 4 Slot 3 for a 2 5 inch SAS hot swap hard disk drive ...

Page 46: ...with up to four 3 5 inch SATA hot swap hard disk drives installed you can use the mini SAS signal cable that has four SATA connectors and one Serial General Purpose Input Output SGPIO connector for cable connection To connect the mini SAS signal cable from the system board to the backplane do the following 1 Connect the mini SAS connector 1 to the mini SAS signal cable connector 0 on the backplane...

Page 47: ...ollowing topics for information about the connector locations Hot swap hard disk drive backplane on page 30 System board components on page 37 Connecting the mini SAS signal cables from the RAID card to the backplanes for server models with hot swap hard disk drives If your server has a supported RAID card installed you can connect the mini SAS signal cables from the RAID card to the backplanes to...

Page 48: ...5 inch hard disk drives The backplane for 3 5 inch hard disk drives is installed on the upper hard disk drive cage If you are using a ThinkServer RAID 500 Adapter do the following 1 Use one mini SAS to mini SAS signal cable Connect the mini SAS connector 1 on one end of the cable to the port 0 on the RAID card Then connect the mini SAS connector 2 on the other end of the cable to the mini SAS sign...

Page 49: ...ap hard disk drive backplane on page 30 RAID card on page 28 System board components on page 37 Connecting the SATA signal cables from the system board to the non hot swap hard disk drives For server models with up to four 3 5 inch non hot swap hard disk drives connect one end of a SATA signal cable to the rear of a non hot swap hard disk drive Then connect the other end of the SATA signal cable t...

Page 50: ...MM4 25 Clear CMOS Complementary Metal Oxide Semiconductor jumper 9 Thermal sensor connector 26 Management Engine ME disable jumper 10 System fan 2 connector 27 Serial connector 11 4 pin power connector 28 PCI card slot PCI slot 4 12 4 pin power connector 29 PCI Express x4 card slot PCI E slot 3 13 Main power connector 30 PCI Express x1 card slot PCI E slot 2 14 SATA connector 3 31 PCI Express x16 ...

Page 51: ... on page 72 9 Thermal sensor connector Used to connect the thermal sensor cable 10 System fan 2 connector Used to connect the cable of the upper front system fan front system fan 2 11 4 pin power connector Used to connect the power cable for optical drives 12 4 pin power connector Used to connect the power cable for hard disk drives 13 Main power connector Used to connect the 14 pin power connecto...

Page 52: ...the data buffering and interface arbitration required to ensure that system interfaces operate efficiently and provides the bandwidth necessary for the system to achieve peak performance 23 SATA SGPIO connector Used to connect the SGPIO connector of the mini SAS signal cable with four SATA connectors and one SGPIO connector to enable the RAID status LEDs for hot swap hard disk drives 24 Internal U...

Page 53: ...and pin 3 6 Reconnect the server to an ac power source and turn on the server Then wait more than 10 seconds 7 When you hear beeps turn off the server Then move the Clear CMOS jumper back to the normal position pin 1 and pin 2 8 Reinstall the server cover and connect the power cords See Completing the parts replacement on page 141 9 Connect the server to an ac power source and turn on the server T...

Page 54: ...card with 167 mm 6 57 inches in length such as an Ethernet card 31 PCI Express x16 card slot PCI E slot 1 This PCI card slot supports a PCI Express x16 card with 167 mm 6 57 inches in length such as a RAID card 32 Rear system fan connector Used to connect the cable of the rear system fan 33 Cover presence switch connector intrusion switch connector Used to connect the cable of the cover presence s...

Page 55: ...server from the operating system if your operating system supports this feature After an orderly shutdown of the operating system the server will turn off automatically For instructions on how to shut down your specific operating system refer to the related documentation or help system for the operating system Press the power button on the front panel to start an orderly shutdown of the operating ...

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Page 57: ...t password to enter the Setup Utility program For password information see Using passwords on page 49 Viewing information in the Setup Utility program The Setup Utility program menu lists various items about the system configuration Select a desired item to view information or change settings When working with the Setup Utility program you must use the keyboard The keys used to perform various tas...

Page 58: ...ing the system date and time on page 49 Devices menu You can view or change various devices settings on the Devices menu in the Setup Utility program On each submenu press Enter to view the information or show selectable options and select a desired option by using the up and down arrow keys Some items are displayed on the menu only if the server supports the corresponding features Notes Enabled m...

Page 59: ...hanced Power Saving Mode Enable or disable Enhanced Power Saving Mode The Power menu contains the following submenus Intelligent Cooling Engine ICE Enable the system to enter the lower acoustic level or better thermal level Automatic Power On Enable or disable the Automatic Power On function Security menu You can set passwords and configure the TPM function on the Security menu in the Setup Utilit...

Page 60: ...orts the corresponding features The Startup menu contains the following submenus Primary Boot Sequence This sequence is used when the system is powered up normally Automatic Boot Sequence This sequence is used when a communication device wakes up the system Error Boot Sequence This sequence is used when an error occurs The Startup menu contains the following items CSM If you select Enabled you can...

Page 61: ...istrator password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in Power On password When a power on password is set the server cannot be used until a valid password is typed in Note If both the administrator password and power on password are set you can type eithe...

Page 62: ... the Setup Utility program See Starting the Setup Utility program on page 45 2 On the Security menu select TCG Feature Setup and then press Enter 3 Select TCG Security Features Then set the TPM Support to Active 4 Press F10 to save settings and exit the Setup Utility program The server will restart in order to enable the TPM function Selecting a startup device If your server does not start up from...

Page 63: ...e configuration settings of your server See Using the Setup Utility program on page 45 Lenovo might make changes and enhancements to the BIOS When updates are released they are available for download on the Lenovo Web site at http www lenovo com drivers You can update the server firmware by downloading an update package and following the instructions on the Web page You also can use the Firmware U...

Page 64: ...and make a disc by yourself To download the ThinkServer EasyStartup program image and burn it into a disc do the following 1 Go to http www lenovo com drivers and follow the instructions on the Web page to locate the ThinkServer EasyStartup program 2 Download the ISO image for the ThinkServer EasyStartup program and the readme file The readme file contains important information about the ThinkServ...

Page 65: ...ndow opens 4 Set the current date and time and click OK The Start option window opens 5 The Start option window provides the following selections Continue to the main interface Install the operating system using a pre existing response file Configure RAID using a pre existing response file Read the explanations on the screen and select a desired option Then follow the instructions on the screen If...

Page 66: ...6 0 Web browser or a later version installed Enter the operating system and insert the ThinkServer EasyStartup DVD into an internal or external optical drive The DVD starts automatically in most environments If the DVD fails to start open the launch exe file located in the root directory of the DVD Notes You should read and accept the Lenovo License Agreement when prompted On the Microsoft Windows...

Page 67: ...because several drives can be accessed simultaneously RAID drive groups also improve data storage reliability and fault tolerance compared to single drive storage systems Data loss resulting from a drive failure can be prevented by reconstructing missing data from the remaining drives The following list describes some of the most commonly used RAID levels RAID 0 block level striping without parity...

Page 68: ...isk drives RAID 50 a combination of RAID 0 and RAID 5 RAID 50 uses distributed parity and disk striping A RAID 50 drive group is a spanned drive group in which data is striped across multiple RAID 5 drive groups RAID 50 works best with data that requires high reliability high request rates high data transfers and medium to large capacity Note Having virtual drives of different RAID levels such as ...

Page 69: ...e process of configuring supported RAID and installing supported operating systems and device drivers Before configuring RAID for your server observe the following precautions 1 Use hard disk drives that have the same capacity within a single RAID array 2 Use hard disk drives that are of the same type SATA or SAS within a single RAID array 3 Depending on the operating system the primary RAID might...

Page 70: ...AID do the following 1 Press Ctrl I when prompted to enter the Intel Rapid Storage Technology enterprise option ROM configuration utility during system startup 2 Use the up and down arrow keys to select Reset Disks to Non RAID and press Enter 3 Use the arrow keys and the space key to mark individual physical hard disk drives to be reset and then press Enter to complete the selection 4 When prompte...

Page 71: ...use with all supported RAID controllers Automatically detects hardware and lists all supported RAID configurations Configures one or more disk arrays per controller depending on the number of drives attached to the controller and the RAID level selected Supports hot spare drives Creates a RAID response file that can be used to configure RAID controllers on similarly configured Lenovo servers See U...

Page 72: ...guring RAID and installing supported operating systems and device drivers on your server See Using the ThinkServer EasyStartup program on page 52 The device drivers for onboard Ethernet controllers are also available for download at http www lenovo com drivers Updating the firmware The firmware in the server is periodically updated and is available for download on the Lenovo Web site Go to http ww...

Page 73: ...DVD burning software to create a bootable disc with the ISO image 4 Print the TXT file and follow the instructions to use the Firmware Updater program to update your system firmware Chapter 5 Configuring the server 61 ...

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Page 75: ...nd that your server is ready to function at maximum levels of performance To download firmware updates for your server go to http www lenovo com drivers and then follow the instructions on the Web page See Updating the firmware on page 60 for more information Before you install optional hardware devices ensure that the server is working correctly If the server is not working correctly see Chapter ...

Page 76: ...lace a new part touch the static protective package containing the new part to an unpainted metal part of the server for at least two seconds This reduces static electricity from the package and your body Remove the new part from the static protective package and directly install it in the server without placing it on any other surface If it is hard for you to do this in your specific situation pl...

Page 77: ...oose fitting wrist watches Remove items from your shirt pocket such as pens and pencils These items might fall into the server as you lean over it Avoid dropping any metallic objects into the server such as paper clips hairpins and screws Removing the server cover Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines ...

Page 78: ... tool such as a screwdriver to loosen the thumbscrew that secures the server cover The thumbscrew is an integrated part of the server cover Do not try to remove the thumbscrew from the server cover b It is recommended that you wait three to five minutes to let the server cool before removing the server cover Figure 26 Sliding the server cover to the rear 66 ThinkServer TS440 User Guide ...

Page 79: ...n on page iii and Guidelines on page 63 This topic provides instructions on how to remove and reinstall the front bezel Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To remove and reinstall the front bezel do ...

Page 80: ...3 Remove the front bezel by releasing the three plastic tabs on the left side and pivoting the front bezel outward Figure 28 Removing the front bezel 68 ThinkServer TS440 User Guide ...

Page 81: ...to remove and reinstall the PCI card bracket assembly This topic applies only to server models that have a RAID card installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference To remove and reinstall the PCI card bracket assembly do the following 1 Remove all media from the drives and turn off all attached devices and...

Page 82: ...he corresponding hole in the PCI card bracket assembly Figure 30 Releasing the PCI card bracket assembly b Carefully move the PCI card bracket assembly to the top side of the chassis until the PCI card bracket assembly is released from the retention posts on the chassis Then lift the PCI card bracket assembly out of the chassis Figure 31 Removing the PCI card bracket assembly 70 ThinkServer TS440 ...

Page 83: ... that the two retention posts 2 on the bottom of the chassis are inserted into the corresponding holes in the PCI card bracket assembly Ensure that the edge of the RAID card can be smoothly inserted into the slot 1 in the small low profile PCI card bracket Then carefully press the PCI card bracket assembly down until it is securely installed and locked into position by the two retention posts Figu...

Page 84: ... unoccupied drive bay or PCI Express card slot without a cover shield dummy tray filler or any other protection might impact the EMI integrity and cooling of the server which might result in overheating or component damage Installing or removing a memory module This topic provides instructions on how to install or remove a memory module Note The memory modules are sensitive to ESD Ensure that you ...

Page 85: ... in different situations Table 1 Memory module installation rules DIMM DIMM1 DIMM2 DIMM3 DIMM4 One DIMM X Two DIMMs X X Three DIMMs X X X Four DIMMs X X X X Installing a memory module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 63 This topic provides instructions on how to install a memory module Bef...

Page 86: ...disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 65 3 Lay the server on its side for easier operation 4 Locate the memory slots on the system board See System board components on page 37 5 Disconnect any cables that might impede your access to the memory slots 6 Open the retaining clips of the appropriate memory slot Figure 35 O...

Page 87: ...ur server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 63 This topic provides instructions on how to remove a memory module Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Ensure that you consider and follow the memory module installation rules when...

Page 88: ...nstalling or removing any other types of supported PCI Express cards the procedure is similar Note The Ethernet card is sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 64 first and carefully perform the operation Installing the Ethernet card Attention Do not open your server or attempt any repair before reading and understanding Safety information on ...

Page 89: ...System board components on page 37 to identify the different types of PCI card slots in your server 6 Remove any parts or disconnect any cables that might impede your operation 7 Remove the PCI Express card slot bracket by removing the screw that secures the metal bracket and then lifting the bracket out of the chassis Store the PCI Express card slot bracket in case you later remove the Ethernet c...

Page 90: ...d driver if required To install the required device driver for the Ethernet card do one of the following Note You do not need to use the driver disc that might come with the Ethernet card If you are using a Windows operating system run the ThinkServer EasyStartup DVD that comes with your server and follow the instructions on the screen to download and install the required Ethernet card driver to t...

Page 91: ...emove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 65 3 Lay the server on its side for easier operation 4 If a PCI card bracket assembly is installed in your server remove the PCI card bracke...

Page 92: ... Ethernet card follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the removal procedure go to Completing the parts replacement on page 141 Installing or removing the RAID card This topic provides instructions on how to install or remove the RAID card...

Page 93: ...impede your operation 6 Touch the static protective package that contains the RAID card to any unpainted surface on the outside of the server Then take the RAID card out of the package Note Carefully handle the RAID card by its edges 7 Install the RAID card The procedure is similar to that of the Ethernet card See Installing the Ethernet card on page 76 8 Connect signal cables to the connectors on...

Page 94: ...rd the cable connections before disconnecting the cables 8 Remove the RAID card The procedure is similar to that of the Ethernet card See Removing the Ethernet card on page 79 Note Carefully handle the RAID card by its edges 9 Depending on your needs do one of the following Install a new RAID card to replace the old one and reconnect cables See Installing the RAID card on page 81 Install a PCI Exp...

Page 95: ...0 key do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 65 3 Lay the server on its side for easier operation 4 Remove the PCI card bracket assembly See Removing and reins...

Page 96: ...and RAID 50 levels are available for your server if your server has the required number of hard disk drives installed For information about how to configure the hardware RAID refer to the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server Removing the TR 500 Key Attention Do not open your server or attempt any repair before reading and understanding Safety inform...

Page 97: ...500 Adapter first remove the TR 500 Key from it and then reinstall the ThinkServer RAID 500 Adapter See Installing or removing the RAID card on page 80 Note Carefully handle the TR 500 Key by its edges Figure 42 Removing the TR 500 Key from the ThinkServer RAID 500 Adapter 8 Reinstall any parts or reconnect any cables that you have removed 9 Reinstall the PCI card bracket assembly See Removing and...

Page 98: ...0 Battery Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 63 This topic provides instructions on how to install the TR 700 Battery on a ThinkServer RAID 700 Adapter if your server has one installed Before you begin print all the related instructions or ensure that you can view the PDF version on another ...

Page 99: ... 700 Battery Figure 43 Installing the TR 700 Battery 9 Reinstall the ThinkServer RAID 700 Adapter with the TR 700 Battery See Installing or removing the RAID card on page 80 10 Reinstall the PCI card bracket assembly See Removing and reinstalling the PCI card bracket assembly on page 69 What to do next To work with another piece of hardware go to the appropriate section To complete the installatio...

Page 100: ... a kind of RAID card See Installing or removing the RAID card on page 80 7 Carefully remove the three screws that secure the TR 700 Battery and then remove the TR 700 Battery from the ThinkServer RAID 700 Adapter Note Center the screwdriver when you remove the screws to avoid possible damage to any parts Figure 44 Removing the TR 700 Battery 8 If you want to install a new TR 700 Battery see Instal...

Page 101: ...in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directl...

Page 102: ... Removing the server cover on page 65 3 Locate the optical drive bays See Server components on page 22 4 Depending on whether you are installing or replacing an optical drive do one of the following If you are installing a secondary optical drive in the upper optical drive bay remove the front bezel See Removing and reinstalling the front bezel on page 67 Then remove the plastic shield for the bay...

Page 103: ...it is projected from the front of the chassis Then hold the optical drive from the front and completely slide it out of the chassis Figure 46 Removing the optical drive 5 Touch the static protective package that contains the new optical drive to any unpainted surface on the outside of the server Then take the new optical drive and the signal cable out of the package Chapter 6 Installing removing o...

Page 104: ...ation shows only the situation in which the front bezel has not been removed Figure 47 Installing the optical drive 7 Connect the power cable 1 and the signal cable 2 to the rear of the new optical drive Figure 48 Connecting cables to the rear of the optical drive 8 If necessary connect the other end of the signal cable to the appropriate SATA connector on the system board See System board compone...

Page 105: ...e server which might result in overheating or component damage To maintain the EMI integrity and cooling of the server install a new non hot swap hard disk drive as soon as you remove the failing one Installing a non hot swap hard disk drive Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 63 This topic p...

Page 106: ...s and disconnect all cables that are connected to the server 2 Use the front door key to unlock the front door and then use the front door handle 1 to pivot the front door to the open position 1 Figure 49 Opening the front door of the server 3 Remove the server cover See Removing the server cover on page 65 94 ThinkServer TS440 User Guide ...

Page 107: ...0 Removing the EMI protective panel 5 Remove the front system fan 1 See Replacing the front system fan 1 on page 128 6 Locate the non hot swap hard disk drive bay See Server components on page 22 7 Touch the static protective package that contains the new non hot swap hard disk drive to any unpainted surface on the outside of the server Then take the new non hot swap hard disk drive and the signal...

Page 108: ...nto the bracket 9 Slide the new non hot swap hard disk drive with bracket into the drive bay until it snaps into position 10 Connect the power cable 1 and the SATA signal cable 2 to the rear of the non hot swap hard disk drive See Connecting the cables on page 34 Figure 52 Connecting cables to the rear of the non hot swap hard disk drive 11 Connect the other end of the SATA signal cable to the app...

Page 109: ...nstructions on how to remove a non hot swap hard disk drive This topic applies only to server models that have non hot swap hard disk drives installed See Features on page 7 for more information about the supported non hot swap hard disk drives Before you begin review the following hard disk drive installation rules Follow the order of the hard disk drive bays when installing a hard disk drive See...

Page 110: ...structions in this topic To remove a non hot swap hard disk drive do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Use the front door key to unlock the front door and then use the front door handle 1 to pivot the front door to the ...

Page 111: ...o remove it from the chassis and gain access to the non hot swap hard disk drives Figure 55 Removing the EMI protective panel 5 Remove the front system fan 1 See Replacing the front system fan 1 on page 128 6 Locate the non hot swap hard disk drive See Server components on page 22 Then disconnect the SATA signal cable and the power cable from the rear of the non hot swap hard disk drive Chapter 6 ...

Page 112: ... the chassis CPU MEM PSU 1 Figure 56 Sliding the non hot swap hard disk drive out of the bay 8 Flex the sides of the blue bracket to remove the non hot swap hard disk drive from the bracket Save the bracket for future use Note Do not touch the circuit board on the hard disk drive 9 Reinstall the front system fan 1 See Replacing the front system fan 1 on page 128 100 ThinkServer TS440 User Guide ...

Page 113: ... go to the appropriate section To complete the removal procedure go to Completing the parts replacement on page 141 Then you might need to reconfigure RAID for your server See Configuring RAID on page 55 Installing or replacing a hot swap hard disk drive Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 63...

Page 114: ...the hard disk drive bays when installing a hard disk drive See Server components on page 22 to locate the hard disk drive bays in your server For RAID configuration the hard disk drives must be the same type with the same capacity if they are within a single RAID array For more information see Configuring RAID on page 55 For hard disk drives with different capacities install the hard disk drive by...

Page 115: ...and then use the front door handle 1 to pivot the front door to the open position 1 Figure 58 Opening the front door of the server 2 Locate the hard disk drive bay See Server components on page 22 Chapter 6 Installing removing or replacing hardware 103 ...

Page 116: ...e release button 1 to open the handle of the hot swap hard disk drive or the dummy tray CPU MEM PSU Figure 59 Opening the handle of the hot swap hard disk drive or the dummy tray 104 ThinkServer TS440 User Guide ...

Page 117: ...hot swap hard disk drive or the dummy tray 5 Touch the static protective package that contains the new hot swap hard disk drive to any unpainted surface on the outside of the server Then take the new hot swap hard disk drive out of the package Note Do not touch the circuit board on the hard disk drive Chapter 6 Installing removing or replacing hardware 105 ...

Page 118: ...ve dummy tray in case you later remove the hot swap hard disk drive and need a dummy tray to cover the drive bay If you are replacing a hot swap hard disk drive and are instructed to return the old hot swap hard disk drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropri...

Page 119: ...re present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes To maintain the EMI integrity and cooling of the server install a new ...

Page 120: ...ing the protective shield for the power supply bay If you are replacing a hot swap redundant power supply locate the failing power supply in the rear of your server and then disconnect the power cord from the failing hot swap redundant power supply Note On each hot swap redundant power supply there is a status LED near the power cord connector When the LED is lit in green it indicates that the hot...

Page 121: ...irst carefully slide the redundant power supply a little bit out to release it from the secured position Then completely slide it out of the chassis Figure 63 Removing a hot swap redundant power supply 3 Touch the static protective package that contains the new hot swap redundant power supply to any unpainted surface on the outside of the server Then remove the new hot swap redundant power supply ...

Page 122: ...can be solved If the new hot swap redundant power supply still does not work correctly contact your place of purchase or a service representative for help 6 If you are instructed to return the old hot swap redundant power supply follow all packaging instructions and use any packaging materials that are supplied to you for shipping Replacing the power distribution board and cage assembly Attention ...

Page 123: ...connect all cables that are connected to the server 2 Remove the hot swap redundant power supplies See Installing or replacing a hot swap redundant power supply on page 106 Note If your server comes with one hot swap redundant power supply installed in the redundant power supply bay 1 the bay number is marked on the rear of the chassis there is a shied installed on bay 2 to protect the empty bay R...

Page 124: ...om the metal retaining tab 3 Then carefully lift the power distribution board and cage assembly out of the chassis 1 Figure 65 Removing the power distribution board and cage assembly 9 Touch the static protective package that contains the new power distribution board and cage assembly to any unpainted surface on the outside of the server Then remove the new power distribution board and cage assemb...

Page 125: ...new power distribution board and cage assembly to the system board and or power conversion board depending on the model Then correctly route the cables and secure the cables with the cable clips and ties in the chassis 12 Reinstall the front system fans See Replacing the front system fan 1 on page 128 13 Reinstall the hot swap redundant power supplies and the protective shield for the redundant po...

Page 126: ...er for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To replace the power conversion board do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server co...

Page 127: ...ully remove the board out of the chassis Figure 67 Removing the power conversion board 6 Touch the static protective package that contains the new power conversion board to any unpainted surface on the outside of the server Then remove the new power conversion board from the package Note Carefully handle the power conversion board by its edges Chapter 6 Installing removing or replacing hardware 11...

Page 128: ...connect the power cables to the new power conversion board 9 If you are instructed to return the old power conversion board follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 141 Replacin...

Page 129: ...ee Removing the server cover on page 65 3 Remove the front bezel See Removing and reinstalling the front bezel on page 67 4 Locate the hot swap hard disk drive backplanes See Hot swap hard disk drive backplane on page 30 5 Remove the front system fan 1 See Replacing the front system fan 1 on page 128 6 Remove all the installed hot swap hard disk drives and dummy trays if any from the hard disk dri...

Page 130: ...ane Then remove the backplane from the hard disk drive cage Figure 71 Removing the backplane for server models with 2 5 inch hard disk drive bays 10 Touch the static protective package that contains the new hot swap hard disk drive backplane to any unpainted surface on the outside of the server Then remove the new backplane from the package Note Carefully handle the backplane by its edges 11 Posit...

Page 131: ... backplane on the cage Figure 73 Installing the backplane for server models with 2 5 inch hard disk drive bays Note If you want to install the following backplane for server models with 2 5 inch hard disk drive bays ensure that the backplane is secured by the two tabs 1 Then install the three screws to secure the backplane on the cage Figure 74 Installing the backplane for server models with 2 5 i...

Page 132: ...ont bezel See Removing and reinstalling the front bezel on page 67 17 If you are instructed to return the old hot swap hard disk drive backplane follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement...

Page 133: ...s with the new non hot swap power supply assembly and follow those instructions in addition to the instructions in this topic To replace the non hot swap power supply assembly do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove...

Page 134: ... Figure 76 Removing the non hot swap power supply assembly 8 Touch the static protective package that contains the new power supply assembly to any unpainted surface on the outside of the server Then remove the new power supply assembly from the package and ensure that the new power supply assembly is the correct replacement See Features on page 7 for information about the supported power supply a...

Page 135: ...e the cables and secure the cables with the cable clips and ties in the chassis 11 Reinstall the front system fans See Replacing the front system fan 1 on page 128 12 If you are instructed to return the old non hot swap power supply assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware...

Page 136: ...electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 65 3 Locate the cover presence switch See Server components on page 22 4 Disconnect the cable of the cover presence switch from the cover presence switch connector on the system board See System board components on page 37 5 Remove the screw that secures the...

Page 137: ...sence switch 7 Touch the static protective package that contains the new cover presence switch to any unpainted surface on the outside of the server Then remove the new cover presence switch from the package 8 Insert the new cover presence switch with the cable into the cover presence switch frame Figure 80 Installing the cover presence switch Chapter 6 Installing removing or replacing hardware 12...

Page 138: ...7 What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 141 Replacing the front panel board assembly Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 63 This topic provides instructions on how to repl...

Page 139: ...ensor connector on the system board See System board components on page 37 7 If necessary remove any parts or disconnect any cables that might impede your access to the signal cables of the front panel board assembly Record the cable routing and then release the signal cables of the front panel board assembly from any cable clips or ties in the chassis 8 Remove the screw 1 on the chassis that secu...

Page 140: ...es with cable clips or ties in the chassis 14 Reinstall the front system fans See Replacing the front system fan 1 on page 128 15 Reinstall the front bezel See Removing and reinstalling the front bezel on page 67 16 If you are instructed to return the old front panel board assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do ne...

Page 141: ... 2 Remove the server cover See Removing the server cover on page 65 3 Locate the front system fan 1 See Server components on page 22 4 Disconnect the front system fan 1 cable from the system fan 1 connector on the system board See System board components on page 37 5 Press the two tabs of the front system fan 1 towards each other until the two tips 1 are aligned with the corresponding holes in the...

Page 142: ...stem fan 1 cable to the system fan 1 connector on the system board See System board components on page 37 9 If you are instructed to return the old front system fan 1 follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing...

Page 143: ... disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 65 3 Locate the rear system fan See Server components on page 22 4 Disconnect the rear system fan cable from the rear system fan connector on the system board See System board components on page 37 5 The rear system fan is at...

Page 144: ...stem fan 8 Connect the new rear system fan cable to the rear system fan connector on the system board See System board components on page 37 9 If you are instructed to return the old rear system fan follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete ...

Page 145: ... media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 65 3 Locate the heat sink and fan assembly See Server components on page 22 4 Lay the server on its side for easier operation If necessary remove any...

Page 146: ...embly Touch the static protective package that contains the new heat sink and fan assembly to any unpainted surface on the outside of the server Then remove the new heat sink and fan assembly from the package Notes When handling the heat sink and fan assembly do not touch the thermal grease on the bottom of it Before installing the new heat sink and fan assembly use the cleaning pad that comes wit...

Page 147: ... sink and fan assembly cable to the microprocessor fan connector on the system board See System board components on page 37 Note If the heat sink and fan assembly cable is long loosely wrap it 12 If you are instructed to return the old heat sink and fan assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with anot...

Page 148: ...ocessor option kit and follow those instructions in addition to the instructions in this topic Your microprocessor socket and socket cover might look slightly different from the illustrations in this topic To replace the microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and dis...

Page 149: ... a little bit outward to release it from the secured position Then pivot the handle upward until the handle and the microprocessor retainer are in the fully open position Figure 90 Lifting the handle to open the microprocessor retainer Chapter 6 Installing removing or replacing hardware 137 ...

Page 150: ... must be kept as clean as possible Figure 91 Removing the microprocessor 7 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside of the server Then remove the new microprocessor from the package 8 Remove the protective cover that protects the gold contacts on the bottom of the new microprocessor Note Do not touch the pins on the microproce...

Page 151: ...cessor 10 Gently close the microprocessor retainer press down the small handle and then push the handle inward to lock the retainer into position and secure the new microprocessor in the socket Figure 94 Securing the microprocessor in the socket 11 Reinstall the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 132 12 If you are instructed to return the old microproce...

Page 152: ...disassemble Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate Before you begin pr...

Page 153: ...ly route the cables inside the server reinstall the server cover reconnect all the external cables For some devices update the firmware and run the Setup Utility program to do further setup Reinstalling the server cover and reconnecting cables Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 63 This topic...

Page 154: ...se screws are left inside your server 2 Refer to your note to connect internal cables Ensure that all internal cables are routed correctly and secured by any cable clips or ties in the server Keep cables clear of the hinges and sides of the server chassis to avoid interference with reinstalling the server cover Figure 97 Cable routing 3 If you have removed the front bezel reinstall it See Removing...

Page 155: ...n the four tabs 1 on the server cover with the corresponding holes in the top edge of the chassis Pivot the server cover to close it Figure 98 Closing the server cover 5 Slide the server cover to the front of the chassis until it snaps into position Figure 99 Installing the server cover Chapter 6 Installing removing or replacing hardware 143 ...

Page 156: ...pdating the server configuration When you turn on the server for the first time after you install remove or replace a device you might need to update the server configuration Some optional devices have device drivers that you must install For information about installing device drivers use the documentation that comes with each optional device To obtain the supported device drivers for your server...

Page 157: ...lem could be solved 6 Turn on the server and press Esc as soon as you see the logo screen to view any diagnostic messages 7 Download and use a diagnostic program to diagnose problems See Using a diagnostic program on page 145 8 Refer to Basic troubleshooting tables on page 146 and follow the instructions for the type of problem you are experiencing If the basic troubleshooting information does not...

Page 158: ...ent steps you should check after using the information in this topic If the problem cannot be solved by yourself seek technical assistance See Chapter 8 Getting information help and service on page 151 Note If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Installing removing or replacing hardware on page 63 Symptom Action The ThinkServer EasyS...

Page 159: ...The optical drive is securely connected to the correct SATA connector on the system board and the SATA connector is enabled in the Setup Utility program See Using the Setup Utility program on page 45 All cables and jumpers if any are installed correctly The correct device driver is installed for the optical drive 2 Run any optical drive diagnostic programs if you have 3 Reinstall the optical drive...

Page 160: ...or is enabled in the Setup Utility program See Using the Setup Utility program on page 45 All cables and jumpers if any are installed correctly 2 If you have any diagnostic programs run the diagnostic programs to test the hard disk drive 3 Reinstall the non hot swap hard disk drive and reconnect cables 4 Replace the signal cable for the non hot swap hard disk drive 5 Replace the non hot swap hard ...

Page 161: ...al assistance See Chapter 8 Getting information help and service on page 151 Notes 1 If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Installing removing or replacing hardware on page 63 2 If an action step is preceded by Trained service technician only this action step is reserved for a trained service technician and must be performed only by...

Page 162: ...use or pointing device does not work 1 Ensure that The mouse or pointing device cable is securely connected to the server If the USB mouse or pointing device is connected to a USB hub disconnect the mouse or pointing device from the hub and connect it directly to the server The mouse or pointing device is clean and no dust accumulates The device drivers are installed correctly The USB controller i...

Page 163: ...es To access the Lenovo Support Web site go to http www lenovo com support For more information about your server documentation see Server documentation on page 2 If you suspect a software problem refer to the documentation including readme files and online help that comes with the operating system or software program ThinkServer Web site The ThinkServer Web site provides up to date information an...

Page 164: ...f possible be at your product when you call Have the following information available Machine type and model Serial numbers of your Lenovo hardware products Description of the problem Exact wording of any error messages Hardware and software configuration information Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The ...

Page 165: ...be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to servic...

Page 166: ...154 ThinkServer TS440 User Guide ...

Page 167: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 168: ...imum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Lenovo makes no representations or warranties with respect to non Lenovo products Support ...

Page 169: ...able throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also incl...

Page 170: ... on implementation of appropriate remedial measures to mitigate such environmental contamination Implementation of such remedial measures is a customer responsibility Table 2 Limits for particulates and gases Contaminant Limits Particulate The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 Air that enters a data center must...

Page 171: ...her put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health d...

Page 172: ...plätzen im Sinne 2 der Bildschirmarbeitsverordnung geeignet Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices The following information refers to the Lenovo...

Page 173: ...g to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 5...

Page 174: ...Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A Nach der EN 55022 Dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Maß...

Page 175: ...rvers go to http www lenovo com By using ENERGY STAR compliant products and taking advantage of the power management features of your server you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo...

Page 176: ...164 ThinkServer TS440 User Guide ...

Page 177: ...ooting and diagnostics 145 Diagnostic programs software 11 DIMM installation rules 72 installing 73 removing 75 documentation using 151 E EasyUpdate Firmware Updater program using 60 Ethernet card installing 76 removing 79 Ethernet connectivity features 9 Ethernet controllers configuring 60 Ethernet status LED 19 Exit menu Setup Utility program 48 exiting Setup Utility program 51 expansion slots f...

Page 178: ...hard disk drive status 16 hot swap hard disk drive status 26 hot swap redundant power supply status 18 NIC status 16 optical drive status 14 power status 15 locations 11 M machine type and model label locations 11 Main menu Setup Utility program 46 MegaRAID Storage Manager program installing and using 59 memory features 8 memory module installation rules 72 installing 73 removing 75 memory module ...

Page 179: ...e 89 power conversion board 114 power distribution board and cage assembly 110 rear system fan 130 system board battery 140 road map server setup 5 S security front door lock 22 integrated cable lock 21 padlock 20 Security menu Setup Utility program 47 serial number label locations 11 server components locations 22 server configuration updating 144 server cover installing 141 removing 65 server do...

Page 180: ... 148 keyboard mouse or USB device problems 150 memory module problems 149 optical drive problems 147 status and diagnostic LEDs 145 ThinkServer EasyStartup program problems 146 troubleshooting procedure 145 turning off the server 43 turning on the server 43 TÜV gloss statement 160 U updating firmware 60 server configuration 144 the BIOS 51 updating or recovering the BIOS 51 using documentation 151...

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