Lenovo ThinkSystem SR860, Maintenance Manual

Page 1: ...ThinkSystem SR860 Maintenance Manual Machine Type 7X69 7X70 ...

Page 2: ... addition be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server which can be found at http datacentersupport lenovo com warrantylookup Fourth Edition April 2018 Copyright Lenovo 2018 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject t...

Page 3: ...ttery CR2032 replacement 67 Fan and fan cage replacement 71 Front VGA assembly replacement 76 LOM adapter replacement 80 M 2 drive and backplane replacement 83 Memory module replacement 89 Operator panel tray assembly and front operator panel replacement 92 PCIe riser card assembly and adapter replacement 97 Power supply unit replacement 106 Processor and heat sink replacement 112 Processor and me...

Page 4: ...g help and technical assistance 189 Before you call 189 Collecting service data 190 Contacting Support 191 Appendix B Notices 193 Trademarks 194 Important notes 194 Particulate contamination 194 Telecommunication regulatory statement 195 Electronic emission notices 195 Taiwan BSMI RoHS declaration 196 Taiwan import and export contact information 196 Index 197 ii ThinkSystem SR860 Maintenance Manua...

Page 5: ...eiligheidsvoorschriften Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette produktet Antes de ins...

Page 6: ...1 Second Edition the standard for Safety of Information Technology Equipment Lenovo assumes you are qualified in the servicing of equipment and trained in recognizing hazards in products with hazardous energy levels Make sure all power cords are disconnected from the system when reading the following step in this manual Turn off the server and peripheral devices and disconnect the power cords and ...

Page 7: ...the insulation is not frayed or worn 3 Check for any obvious non Lenovo alterations Use good judgment as to the safety of any non Lenovo alterations 4 Check inside the server for any obvious unsafe conditions such as metal filings contamination water or other liquid or signs of fire or smoke damage 5 Check for worn frayed or pinched cables 6 Make sure that the power supply cover fasteners screws o...

Page 8: ...vi ThinkSystem SR860 Maintenance Manual ...

Page 9: ...r specific warranty see http datacentersupport lenovo com warrantylookup Specifications The following information is a summary of the features and specifications of the server Depending on the model some features might not be available or some specifications might not apply Table 1 Specifications 7X69 and 7X70 Specification Description Dimension 4U server Height 175 0 mm 6 9 inches Width With rack...

Page 10: ...14952 DIMM types PC4 21300 single rank dual rank 2666 MT s error correcting code ECC double data rate 4 DDR4 registered DIMM RDIMM PC4 21300 quad rank 2666 MT s error correcting code ECC double data rate 4 DDR4 load reduced DIMM LRDIMM PC4 21300 octa rank 2666 MT s error correcting code ECC double data rate 4 DDR4 three dimensional stacking registered DIMM 3DS RDIMM Slots 24 48 DIMM slots two way ...

Page 11: ...I Express 3 0 x8 network adapters with RJ45 connectors are not supported Slot 6 PCI Express 3 0 x8 Slot 7 PCI Express 3 0 x8 x8 x8 x8 ML2 PCIe full height riser assembly provides Slot 5 PCI Express 3 0 x8 network adapters with RJ45 connectors are not supported Slot 6 PCI Express 3 0 x8 Slot 7 Customized slot for x8 ML2 adapter x8 x16 ML2 PCIe full height riser assembly provides Slot 5 PCI Express ...

Page 12: ...larity Controller functions and runs at 1 GB speed Light path diagnostics Four universal serial bus USB ports Two on the front of the server One USB 2 0 with Lenovo XClarity Controller management One USB 2 0 or 3 0 depending on the model Two USB 3 0 on the rear of the server One serial port Electrical input This server comes with three types of power supply units 750 watt platinum power supply inp...

Page 13: ...se in altitude above 900 m 2 953 ft Server off 5 C to 45 C 41 F to 113 F Shipment storage 40 C to 60 C 40 F to 140 F Maximum altitude 3 050 m 10 000 ft Relative Humidity non condensing Operating ASHRAE Class A2 8 to 80 maximum dew point 21 C 70 F ASHRAE Class A3 8 to 85 maximum dew point 24 C 75 F ASHRAE Class A4 8 to 90 maximum dew point 24 C 75 F Shipment storage 8 to 90 Particulate contaminatio...

Page 14: ...erformance and compatibility UXSPs are server machine type specific and are built with firmware and device driver updates to support specific Windows Server Red Hat Enterprise Linux RHEL and SUSE Linux Enterprise Server SLES operating system distributions Machine type specific firmware only UXSPs are also available See the following table to determine the best Lenovo tool to use for installing and...

Page 15: ...e the UEFI firmware and the Lenovo XClarity Provisioning Manager software Note By default the Lenovo XClarity Provisioning Manager Graphical User Interface is displayed when you press F1 If you have changed that default to be the text based system setup you can bring up the Graphical User Interface from the text based system setup interface Additional information about using Lenovo XClarity Provis...

Page 16: ...ia that is suitable for applying firmware updates running preboot diagnostics and deploying Microsoft Windows operating systems You can obtain Lenovo XClarity Essentials BoMC from the following location https datacentersupport lenovo com solutions lnvo bomc Lenovo XClarity Administrator If you are managing multiple servers using the Lenovo XClarity Administrator you can update firmware for all man...

Page 17: ... with the statement Completing the Found New Hardware Wizard click Finish A new local area connection appears If the message This connection has limited or no connectivity is displayed ignore this message Step 8 Return to the Device Manager Lenovo USB Remote NDIS Network Device appears under Network Adapters Step 9 Use the Lenovo XClarity Controller interface to view or set the IP address for the ...

Page 18: ... when it is connected to a power source allowing the Lenovo XClarity Controller to respond to remote power on requests To remove all power from the server power status LED off you must disconnect all power cables To place the server in a standby state power status LED flashes once per second Note The Lenovo XClarity Controller can place the server in a standby state as an automatic response to a c...

Page 19: ...ion of the label containing the machine type model and serial number Figure 2 Location of the machine type model and serial number The model number and serial number are on the ID label on the front of the server as shown in the following illustrations You can also add other system information labels to the front of the server in the customer label spaces XClarity Controller network access label I...

Page 20: ... of the server Figure 4 Front view Table 2 Components on the server front view 1 VGA connector 7 Network activity LED green 2 Drive activity LED green 8 Identification button LED blue 3 Drive status LED yellow 9 System error LED yellow 4 USB 1 USB 2 0 with Lenovo XClarity Controller management 10 Front operator panel with optional pull out LCD display 5 USB 2 11 Rack release latches 6 Power button...

Page 21: ...urn the server on and off manually The states of the power LED are as follows Off No power supply is properly installed or the LED itself has failed Flashing rapidly 4 times per second The server is turned off and is not ready to be turned on The power control button is disabled This will last approximately 5 to 10 seconds Flashing slowly once per second The server is turned off and is ready to be...

Page 22: ...iled Flashing rapidly 4 times per second The server is turned off and is not ready to be turned on The power control button is disabled This will last approximately 5 to 10 seconds Flashing slowly once per second The server is turned off and is ready to be turned on You can press the power control button to turn on the server Solid on The server is turned on 2 Network activity LED green When this ...

Page 23: ...ion Figure 7 System information and control of the front operator panel Table 4 System information and control of the front operator panel 1 System information System information including system name system status temperature power consumption and UEFI POST code is displayed here 3 Select button Press this button to make your selection from the menu options 2 Scroll up button Press this button to...

Page 24: ...mption blinking in turns with 2 The option menu UI flow on the LCD display is illustrated as following Figure 9 Front operator panel option menu UI flow Following is the list of options available on the front operator panel Switch between an option and the subordinate information entries with Select button and switch among options or information entries with Scroll up and Scroll down buttons 16 Th...

Page 25: ...roduct data System vital product data provides the following information Machine type and serial number are displayed as following Machine Type XXXXXXXX Serial Num YYYYYY UUID universally unique identifier is displayed as following UUID ZZZZZZZZZZZZZZZZZZZZZZZZZZZZ Whereas XXXXXXXX is the machine type YYYYYY is the serial number ZZZZZZZZZZZZZZZZZZZZZZZZZZZZ is the UUID System firmware level System...

Page 26: ...s displayed as following IP Subnet IP Y Y Y Y Gateway IP is displayed as following IP Gateway IP Y Y Y Y Whereas NNNN is the machine type XX XX XX XX XX XX is a MAC address Y Y Y Y is an IPv4 or IPv6 address System environmental information System environmental information provides the following information Ambient temperature is displayed as following Ambient Temperature XX C Processor temperatur...

Page 27: ... as following REQUEST XCC PHY PRES HOLD v FOR 3s Clear CMOS is displayed as following CLEAR CMOS HOLD v FOR 3s Note This action is only available when the system power is off System reboot is displayed as following SYSTEM RESET BUTTOM HOLD v FOR 3s Rear view This section contains information about the LEDs and connectors on the rear of the server The following illustrations show the connectors and...

Page 28: ...ply through the power cord During normal operation both the AC and DC power LEDs are lit For more information see Light path diagnostics on page 169 2 DC power LED Each hot swap power supply comes with a DC power LED and an AC power LED When the DC power LED is lit it indicates that the power supply is supplying adequate DC power to the system During normal operation both the AC and DC power LEDs ...

Page 29: ...s a USB mouse keyboard or other device to any of these connectors 11 Serial connector Connect a 9 pin serial device to this connector The serial port is shared with the Lenovo XClarity Controller The Lenovo XClarity Controller can take control of the shared serial port to redirect serial traffic using Serial over LAN SOL 12 VGA connector Connect a monitor to this connector Notes When the front VGA...

Page 30: ...ection ThinkSystem SR860 1x16 PCIe FH riser 2 provides Slot 1 GPU Slot 2 Not available in the riser card PCIe slot 3 PCI Express 3 0 x16 supports PCIe switch card not available after the 4U PCIe riser card installed PCIe slot 4 PCI Express 3 0 x8 supports RAID adapters for SATA SAS drives PCIe slot 5 7 on PCIe riser card 1 Install a full height PCIe riser card into this slot Following are the PCIe...

Page 31: ...I Express 3 0 x8 PCIe slot 11 PCI Express 3 0 x8 PCIe slot 12 PCI Express 3 0 x8 supports RAID adapters for SATA SAS drives PCIe slot 13 PCI Express 3 0 x16 supports PCIe switch card not available after the 4U PCIe riser card installed PCIe slot 14 and 15 on 4U PCIe riser assembly 3 PCIe slot 14 and 15 are available with a 4U PCIe riser card installed in slot 13 Following are the 4U PCIe riser car...

Page 32: ...or 2 PCIe slot 9 LOM adapter 11 USB 1 USB 2 0 with Lenovo XClarity Controller management 3 PCIe slot 8 M 2 backplane 12 Backplane connector 2 4 PCIe slot 5 7 PCIe riser card 1 13 Backplane connector 1 5 PCIe slot 4 3 14 Front VGA connector 6 USB 2 USB 3 0 15 Fan connector 1 6 7 TCM module 16 Processor 1 8 Auxiliary power connector 17 DIMM slot 1 6 7 18 19 24 9 Processor 2 24 ThinkSystem SR860 Main...

Page 33: ...0 System board SW13 switch block descriptions on page 25 for more details 2 Light path button Press this button to light the LEDs on the system board when the power source has been removed from the server The following table describes the functions of the SW13 switch block on the system board The following table describes the functions of the SW613 switch block on the system board Table 10 System ...

Page 34: ...Installation Guidelines on page 59 Handling static sensitive devices on page 61 and Power off the server on page 10 2 Any system board switch or jumper block that is not shown in the illustrations in this document are reserved The following table describes the functions of the button on the system board Table 11 Button on the server Button name Function Force NMI button This button is on the rear ...

Page 35: ...lue 8 Fan 1 6 error LED 3 Lenovo XClarity Controller heartbeat LED Green 9 DIMM 1 6 error LED 4 FPGA heartbeat LED Green 10 Processor 1 LED 5 Light path power LED 11 DIMM 7 18 error LED 6 Processor 2 LED PCIe expansion tray Use this information to locate the components on the PCIe expansion tray Chapter 2 Server components 27 ...

Page 36: ...PCIe expansion tray Figure 15 PCIe expansion tray Table 13 PCIe expansion tray 1 Handle 2 PCIe expansion tray lift point 28 ThinkSystem SR860 Maintenance Manual ...

Page 37: ...ctor of 1x16 PCIe full height riser 1 One PCIe 3 0 x16 connector 2x8 PCIe full height riser Figure 17 2x8 PCIe full height riser Table 15 Connector of 2x8 PCIe full height riser 1 Two PCIe 3 0 x8 connectors Optional processor and memory expansion tray Use this information to locate the connectors and LEDs on the optional processor and memory expansion tray Chapter 2 Server components 29 ...

Page 38: ...2 connector 5 DIMM slot 31 42 2 Tray handle 6 Processor 3 3 DIMM slot 43 48 7 DIMM slot 25 30 4 Processor 4 Figure 19 LEDs on the optional processor and memory expansion tray Table 17 LEDs on the optional processor and memory expansion tray 1 Processor 3 error LED 4 Processor 4 error LED 2 DIMM slot 31 42 error LEDs 5 DIMM slot 43 48 error LEDs 3 Expansion board error LED 6 DIMM slot 25 30 error L...

Page 39: ...on the optional processor and memory expansion tray Table 18 Connectors on the optional processor and memory expansion tray 1 NVMe signal cable connector 0 1 2 NVMe signal cable connector 2 3 Chapter 2 Server components 31 ...

Page 40: ...ly 1 PCIe full height riser cage 3 PCI Express 3 0 x8 slot 6 2 PCI Express 3 0 x8 slot 5 4 PCI Express 3 0 x8 slot 7 x8 x8 x8 ML2 PCIe FH Riser Assembly Figure 22 x8 x8 x8 ML2 PCIe FH Riser Assembly Table 20 Components of x8 x8 x8 ML2 PCIe FH Riser Assembly 1 PCIe full height riser cage 3 PCI Express 3 0 x8 slot 6 2 PCI Express 3 0 x8 slot 5 4 Customized slot for ML2 adapter slot 7 32 ThinkSystem ...

Page 41: ...tors on the optional 2 5 inch drive backplanes 2 5 inch SATA SAS 8 bay backplane Figure 24 2 5 inch SATA SAS 8 bay backplane Table 22 Connectors on 2 5 inch SATA SAS 8 bay backplane 1 SATA SAS connector 1 3 SATA SAS connector 0 2 Power configuration cable connector 2 5 inch SATA SAS 8 bay backplane comes with Eight SATA SAS drive connectors with bay numbers of 0 7 or 8 15 depending on the location...

Page 42: ... SATA SAS NVMe 8 bay backplane comes with Four SATA SAS drive connectors with bay numbers of 0 3 or 8 11 depending on the location installed Four NVMe drive connectors with bay numbers of 4 7 or 12 15 depending on the location installed One power configuration cable connector Two SATA SAS connectors 0 1 Four NVMe connectors 0 1 2 3 RAID adapters Use this information to locate the connectors on the...

Page 43: ...tors C0 C1 C2 C3 Internal cable routing This section provides information about routing the cables when you install components in the server For more information about the requirements for cables and connecting devices see the documentation that comes with these devices Guideline for cable routing for 2 5 inch drives General guideline for cable routing for 2 5 inch drives 1 Make sure all the signa...

Page 44: ...talled in the server lift the tray and route the direct NVMe signal cables in the cable guide and behind the tray Figure 30 Routing the NVMe cables to the processor and memory expansion tray Connect the direct NVMe signal cables to the NVMe connectors on the processor and memory expansion tray 36 ThinkSystem SR860 Maintenance Manual ...

Page 45: ...nsion tray air baffle see Remove the processor and memory expansion tray on page 122 Connecting power cable Connect power cables for drive backplanes as in the following illustration Figure 32 Location of power cable connectors on the system board Table 28 Power cable connectors on the system board and the drive backplanes 1 Power cable connector on the system board 3 Power cable connector on the ...

Page 46: ...ng for 2 5 inch drives to one backplane Use this section to route cables for 2 5 inch drives to one backplane Following is the list of combinations of cable routing for 2 5 inch drives to one backplane Connecting signal cables to one backplane on page 38 One 8 bay backplane on page 39 One AnyBay backplane on page 40 Two processors installed Four processors installed Connecting signal cables to one...

Page 47: ...One 8 bay backplane Figure 33 Cable routing 8 bay backplane Table 29 Cables and adapters for routing 1 SATA SAS RAID adapter 8i 2 SATA SAS signal cables 720 mm Chapter 2 Server components 39 ...

Page 48: ...ble routing AnyBay backplane with two processors installed Table 30 Cables and adapters for routing 1 PCIe switch card 3 NVMe signal cables for PCIe switch card 2 SATA SAS RAID adapter 8i 4 SATA SAS signal cables 720 mm 40 ThinkSystem SR860 Maintenance Manual ...

Page 49: ...tray 2 NVMe connectors on the processor and memory expansion tray 4 SATA SAS signal cables 720 mm Cable routing for 2 5 inch drives to two backplanes Use this section to understand how to route cables for 2 5 inch drives to two backplanes Following is the list of combinations of cable routing for 2 5 inch drives to two backplanes Connecting signal cables to two backplanes on page 43 8 bay backplan...

Page 50: ... Four processors installed AnyBay backplane AnyBay backplane on page 49 Two processors installed Four processors installed 42 ThinkSystem SR860 Maintenance Manual ...

Page 51: ...g 8 bay backplane 8 bay backplane Two options are available for this combination 1 With SATA SAS RAID adapter 16i Figure 36 Cable routing 8 bay backplane 8 bay backplane Table 32 Cables and adapters for routing 1 SATA SAS RAID adapter 16i 3 SATA SAS signal cables 720 mm 2 SATA SAS signal cables 900 mm Chapter 2 Server components 43 ...

Page 52: ...Cable routing 8 bay backplane 8 bay backplane Table 33 Cables and adapters for routing 1 SATA SAS RAID adapter 8i 3 SATA SAS signal cables 720 mm 2 SATA SAS RAID adapter 8i 4 SATA SAS signal cables 720 mm 44 ThinkSystem SR860 Maintenance Manual ...

Page 53: ... AnyBay backplane to drive bay 0 7 and the 8 bay backplane to drive bay 8 15 1 With SATA SAS RAID adapter 16i Figure 38 Cable routing AnyBay backplane 8 bay backplane Table 34 Cables and adapters for routing 1 PCIe switch card 4 SATA SAS signal cables 720 mm 2 SATA SAS RAID adapter 16i 5 SATA SAS signal cables 900 mm 3 NVMe signal cables for PCIe switch card Chapter 2 Server components 45 ...

Page 54: ...8 bay backplane Table 35 Cables and adapters for routing 1 PCIe switch card 4 SATA SAS signal cables 720 mm 2 SATA SAS RAID adapter 8i 5 NVMe signal cables for PCIe switch card 3 SATA SAS RAID adapter 8i 6 SATA SAS signal cables 720 mm 46 ThinkSystem SR860 Maintenance Manual ...

Page 55: ...nsion tray before connecting the signal cables to NVMe connector on the expansion tray 1 With SATA SAS RAID adapter 16i Figure 40 Cable routing AnyBay backplane 8 bay backplane Table 36 Cables and adapters for routing 1 SATA SAS RAID adapter 16i 4 SATA SAS signal cables 720 mm 2 NVMe connectors on the processor and memory expansion tray 5 SATA SAS signal cables 900 mm 3 Direct NVMe signal cables f...

Page 56: ...d adapters for routing 1 SATA SAS RAID adapter 8i 4 Direct NVMe signal cables for processor and memory expansion tray 2 NVMe connectors on the processor and memory expansion tray 5 SATA SAS signal cables 720 mm 3 SATA SAS RAID adapter 8i 6 SATA SAS signal cables 720 mm 48 ThinkSystem SR860 Maintenance Manual ...

Page 57: ...igure 42 Cable routing AnyBay backplane AnyBay backplane Table 38 Cables and adapters for routing 1 PCIe switch card 5 NVMe signal cables for PCIe switch card 2 SATA SAS RAID adapter 16i 6 NVMe signal cables for PCIe switch card 3 PCIe switch card 7 SATA SAS signal cables 720 mm 4 SATA SAS signal cables 900 mm Chapter 2 Server components 49 ...

Page 58: ...s and adapters for routing 1 PCIe switch card 5 SATA SAS signal cables 720 mm 2 SATA SAS RAID adapter 8i 6 NVMe signal cables for PCIe switch card 3 SATA SAS RAID adapter 8i 7 NVMe signal cables for PCIe switch card 4 PCIe switch card 8 SATA SAS signal cables 720 mm 50 ThinkSystem SR860 Maintenance Manual ...

Page 59: ... adapter 16i Figure 44 Cable routing AnyBay backplane AnyBay backplane Table 40 Cables and adapters for routing 1 PCIe switch card 5 SATA SAS signal cables 900 mm 2 SATA SAS RAID adapter 16i 6 SATA SAS signal cables 720 mm 3 NVMe connectors on the processor and memory expansion tray 7 NVMe signal cables for PCIe switch card 4 Direct NVMe signal cables for processor and memory expansion tray Chapte...

Page 60: ... PCIe riser card 5 PCIe switch card 2 SATA SAS RAID adapter 16i 6 NVMe signal cables for PCIe switch card 3 NVMe connectors on the processor and memory expansion tray 7 SATA SAS signal cables 720 mm 4 Direct NVMe signal cables for processor and memory expansion tray 8 SATA SAS signal cables 900 mm 52 ThinkSystem SR860 Maintenance Manual ...

Page 61: ...CIe switch card 5 Direct NVMe signal cables for processor and memory expansion tray 2 SATA SAS RAID adapter 8i 6 SATA SAS signal cables 720 mm 3 NVMe connectors on the processor and memory expansion tray 7 SATA SAS signal cables 720 mm 4 SATA SAS RAID adapter 8i 8 NVMe signal cables for PCIe switch card Chapter 2 Server components 53 ...

Page 62: ... card 4 Direct NVMe signal cables for processor and memory expansion tray 9 SATA SAS signal cables 720 mm 5 SATA SAS RAID adapter 8i Parts list Use the parts list to identify each of the components that are available for your server For more information about ordering the parts shown in Figure 48 Server components on page 55 https datacentersupport lenovo com products servers thinksystem sr860 Not...

Page 63: ...Figure 48 Server components Chapter 2 Server components 55 ...

Page 64: ...tructural component at your request you will be charged for the service Table 44 Parts listing Index Description Tier 1 CRU Tier 2 CRU FRU Consuma ble and Structural part For more information about ordering the parts shown in Figure 48 Server components on page 55 https datacentersupport lenovo com products servers thinksystem sr860 1 4U PCIe riser cage 3 2 4U PCIe riser cage 2 3 PCIe adapter in 4...

Page 65: ... 2 5 inch SATA SAS 8 bay backplane 29 2 5 inch AnyBay SATA SAS NVMe 8 bay backplane 30 Chassis air baffle 31 Power interposer 32 4U PCIe riser 2 power cable assembly 33 4U PCIe riser 3 power cable assembly 34 PCIe expansion tray 35 4U PCIe riser assembly fillers 36 4U PCIe riser card x8 37 4U PCIe riser card x16 38 Top cover Chapter 2 Server components 57 ...

Page 66: ...ndards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting ...

Page 67: ...es com help topic safety_documentation pdf_files html The following guidelines are available as well Handling static sensitive devices on page 61 Make sure the components you are installing are supported by the server For a list of supported optional components for the server see http www lenovo com us en serverproven When you install a new server download and apply the latest firmware This will h...

Page 68: ...e while the server is still running Note See the system specific instructions for removing or installing a hot swap drive for any additional procedures that you might need to perform before you remove or install the drive After finishing working on the server make sure you reinstall all safety shields guards labels and ground wires System reliability guidelines Review the system reliability guidel...

Page 69: ...or on any metal surface When handling a device carefully hold it by the edges or the frame Do not touch solder joints pins or exposed circuitry Keep the device from others reach to prevent possible damages Replace components in the server Use the following information to remove and install the server components 2 5 inch hot swap drive and drive backplane replacement Use this procedure to install o...

Page 70: ...1 Read the safety information and installation guidelines see Safety on page iii and Installation Guidelines on page 59 2 Touch the static protective package that contains the component to any unpainted metal surface on the server then remove it from the package and place it on a static protective surface To install a drive backplane complete the following steps Watch the procedure A video of the ...

Page 71: ...he rack 7 Power on the server and any peripheral devices Remove a 2 5 inch hot swap drive Use this procedure to remove a 2 5 inch drive Before removing a 2 5 inch drive 1 Read the safety information and installation guidelines see Safety on page iii and Installation Guidelines on page 59 To remove a 2 5 inch drive complete the following steps Watch the procedure A video of the process is available...

Page 72: ...uidelines see Safety on page iii and Installation Guidelines on page 59 2 Touch the static protective package that contains the component to any unpainted metal surface on the server then remove it from the package and place it on a static protective surface To install a 2 5 inch drive complete the following steps Watch the procedure A video of the process is available Youtube https www youtube co...

Page 73: ...this procedure to remove or install chassis air baffle Remove the chassis air baffle Use this procedure to remove the chassis air baffle Before removing the chassis air baffle 1 Read the safety information and installation guidelines see Safety on page iii and Installation Guidelines on page 59 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables see ...

Page 74: ...w all packaging instructions and use any packaging materials for shipping that are supplied to you Install the chassis air baffle Use this procedure to install the chassis air baffle Before installing the chassis air baffle 1 Read the safety information and installation guidelines see Safety on page iii and Installation Guidelines on page 59 To install the chassis air baffle complete the following...

Page 75: ...ry The following notes describe information that you must consider when replacing the battery Lenovo has designed this product with your safety in mind The lithium battery must be handled correctly to avoid possible danger If you replace the battery you must adhere to the following instructions If you replace the original lithium battery with a heavy metal battery or a battery with heavy metal com...

Page 76: ...or regulations S005 CAUTION The battery is a lithium ion battery To avoid possible explosion do not burn the battery Exchange it only with the approved part Recycle or discard the battery as instructed by local regulations Before removing the CMOS battery 1 Read the safety information and installation guidelines see Safety on page iii and Installation Guidelines on page 59 2 Turn off the server an...

Page 77: ...s www youtube com watch v pIb0bIyfkDY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Step 1 Gently push on one side of the battery until it leaves the seat Figure 56 CMOS battery removal Step 2 Use fingers to pick up the battery After removing the CMOS battery dispose it according to local regulations Chapter 3 Hardware rep...

Page 78: ...rrent from the device ensure that all power cords are disconnected from the power source S004 CAUTION When replacing the lithium battery use only Lenovo specified part number or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and c...

Page 79: ...ttery into the seat until it clicks in place Figure 57 CMOS battery installation After installing the CMOS battery complete the following steps 1 Reinstall the system board air baffle see Install the system board air baffle and the power interposer on page 130 or processor and memory expansion tray and processor and memory expansion tray air baffle see Install the processor and memory expansion tr...

Page 80: ... page 59 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables see Power off the server on page 10 3 If the server is installed in a rack remove the server from the rack 4 Remove the top cover see Remove the top cover on page 146 5 Remove the chassis air baffle see Remove the chassis air baffle on page 65 To remove the fan cage assembly complete the fo...

Page 81: ...move it from the package and place it on a static protective surface To install the fan cage assembly complete the following steps Watch the procedure A video of the process is available Youtube https www youtube com watch v pIb0bIyfkDY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Figure 59 Fan cage assembly installation ...

Page 82: ...y information and installation guidelines see Safety on page iii and Installation Guidelines on page 59 2 If the server is installed in a rack remove the server from the rack 3 Remove the top cover see Remove the top cover on page 146 4 Remove the chassis air baffle see Remove the chassis air baffle on page 65 To remove a fan complete the following steps Watch the procedure A video of the process ...

Page 83: ... device follow all packaging instructions and use any packaging materials for shipping that are supplied to you Install a fan Use this procedure to install a fan S017 CAUTION Hazardous moving fan blades nearby S033 CAUTION Hazardous energy present Voltages with hazardous energy might cause heating when shorted with metal which might result in spattered metal burns or both Chapter 3 Hardware replac...

Page 84: ...ouku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Figure 61 Fan installation Step 1 Align the fan over the fan slot in the fan cage assembly Step 2 Insert the fan into the fan cage assembly until it clicks into place After installing the fan complete the following steps 1 Install the chassis air baffle see Install the chassis air baffle on page 66 2 Install the ...

Page 85: ...he chassis air baffle on page 65 To remove the front VGA assembly complete the following steps Watch the procedure A video of the process is available Youtube https www youtube com watch v pIb0bIyfkDY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Step 1 Remove the fan cage assembly see Remove the fan cage assembly on page ...

Page 86: ...elines see Safety on page iii and Installation Guidelines on page 59 2 Touch the static protective package that contains the component to any unpainted metal surface on the server then remove it from the package and place it on a static protective surface To install the front VGA assembly complete the following steps Watch the procedure A video of the process is available Youtube https www youtube...

Page 87: ...holes on the front VGA assembly and chassis align with each other Figure 66 Front VGA assembly installation Step 4 Fasten the screws Figure 67 Front VGA assembly installation Step 5 Connect the front video cable to the system board and route the cable into the clip Chapter 3 Hardware replacement procedures 79 ...

Page 88: ...ation and installation guidelines see Safety on page iii and Installation Guidelines on page 59 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables see Power off the server on page 10 3 If the server is installed in a rack remove the server from the rack 4 Remove the top cover see Remove the top cover on page 146 5 Remove the PCIe expansion tray see ...

Page 89: ...o two additional network adapters Before installing the LOM adapter 1 Read the safety information and installation guidelines see Safety on page iii and Installation Guidelines on page 59 2 Touch the static protective package that contains the component to any unpainted metal surface on the server then remove it from the package and place it on a static protective surface 3 Make sure the LOM adapt...

Page 90: ...DY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Step 1 Open the retention latch Step 2 Align the LOM adapter to the connector and push it in Step 3 Tighten the captive thumbscrew to lock it to the connector Figure 71 LOM adapter installation Step 4 Close the retention latch 82 ThinkSystem SR860 Maintenance Manual ...

Page 91: ...o any unpainted metal surface on the server then remove it from the package and place it on a static protective surface To adjust the position of the retainer on the M 2 backplane complete the following steps Step 1 Locate the correct keyhole that the retainer should be installed into to accommodate the particular size of the M 2 drive you wish to install Step 2 Press both sides of the retainer an...

Page 92: ...CIe riser card assembly on page 97 8 Remove LOM adapter if necessary see Remove the LOM adapter on page 80 To remove the M 2 backplane complete the following steps Watch the procedure A video of the process is available Youtube https www youtube com watch v pIb0bIyfkDY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Step 1 R...

Page 93: ... 2 backplane 1 Read the safety information and installation guidelines see Safety on page iii and Installation Guidelines on page 59 2 Install an M 2 drive to every available connector on the M 2 backplane see Install an M 2 drive in the M 2 backplane on page 87 3 Touch the static protective package that contains the component to any unpainted metal surface on the server then remove it from the pa...

Page 94: ... at each end of the M 2 backplane with the guide pin on the system board and T head pins on the hard drive cage then insert the backplane in the system board connector Press down on the M 2 backplane to fully seat it Figure 76 M 2 backplane installation After installing the M 2 backplane complete the following steps 1 Reinstall the PCIe riser card if necessary see Install the PCIe riser card assem...

Page 95: ...e M 2 backplane and pulling away from the connector at an angle approximately 30 degrees If you are instructed to return the component or optional device follow all packaging instructions and use any packaging materials for shipping that are supplied to you Install an M 2 drive in the M 2 backplane Use this procedure to install an M 2 drive in the M 2 backplane Before installing an M 2 drive in th...

Page 96: ... the M 2 backplane Step 2 Insert the M 2 drive at an angle approximately 30 degrees into the connector and rotate it until the notch catches on the lip of the retainer then slide the retainer forward toward the connector to secure the M 2 drive in the M 2 backplane Figure 79 M 2 drive installation Attention When sliding the retainer forward make sure the two nubs on the retainer enter the small ho...

Page 97: ...lines for Handling static sensitive devices Always wear an electrostatic discharge strap when removing or installing memory modules Electrostatic discharge gloves can also be used Never hold two or more memory modules together so that they touch Do not stack memory modules directly on top of each other during storage Never touch the gold memory module connector contacts or allow these contacts to ...

Page 98: ...html spm a2hzp 8253876 0 0 f 51276390 Figure 81 Memory module removal Step 1 Open the memory module connector retaining clips to extract the memory module then remove the memory module If you are instructed to return the component or optional device follow all packaging instructions and use any packaging materials for shipping that are supplied to you Install a memory module Use this procedure to ...

Page 99: ... already installed in the connector remove it Step 2 Align the keys on the memory module that you are installing with the connector then insert the memory module Step 3 Firmly press both ends of the memory module straight down into the connector until the retaining clips snap into the locked position Figure 82 Memory module installation Step 4 If you are installing additional memory modules do so ...

Page 100: ... 5 Remove the PCIe expansion tray see Remove the PCIe expansion tray on page 149 6 Remove the chassis air baffle see Remove the chassis air baffle on page 65 To remove the operator panel tray assembly complete the following steps Watch the procedure A video of the process is available Youtube https www youtube com watch v pIb0bIyfkDY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku http v youku com v_show...

Page 101: ...assembly removal If you are instructed to return the component or optional device follow all packaging instructions and use any packaging materials for shipping that are supplied to you Install the operator panel tray assembly Use this procedure to install the operator panel tray assembly Before installing the operator panel tray assembly 1 Read the safety information and installation guidelines s...

Page 102: ...erator panel tray assembly with the slot in the front of the server insert the tray assembly into place and fasten the screw to secure it Figure 86 Operator panel tray assembly installation Step 2 Connect the front operator panel cable and USB cables to the system board Figure 87 USB 2 0 cable and front operator panel cable Table 49 USB 2 0 cable and front operator panel cable 1 USB 2 0 cable 2 Fr...

Page 103: ...tically to the system board Figure 88 Installing USB 3 0 connector vertically Route the USB 3 0 cable in the cable guide and away from the PCIe slots area marked in gray Figure 89 Routing USB 3 0 cable 1 USB 3 0 connector Chapter 3 Hardware replacement procedures 95 ...

Page 104: ...T8QAx8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Step 1 Press on the two release tabs on the rear of the front operator panel and carefully slide the assembly out of from the tray assembly Figure 90 Front operator panel removal If you are instructed to return the component or optional device follow all packaging instructions and use any pack...

Page 105: ... to remove or install the PCIe riser card assembly and the adapters Remove the PCIe riser card assembly Use this procedure to remove the PCIe riser card assembly Before removing the PCIe riser card assembly 1 Read the safety information and installation guidelines see Safety on page iii and Installation Guidelines on page 59 2 Turn off the server and peripheral devices and disconnect the power cor...

Page 106: ...bEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Step 1 Disconnect any cables connected to the adapters Step 2 Grasp the PCIe riser card assembly at the touch points and lift it out from the system board Figure 93 PCIe riser card assembly removal Step 3 Remove the screws that fix the PCIe riser card and slightly push it away to detach it from the ri...

Page 107: ...ckage that contains the component to any unpainted metal surface on the server then remove it from the package and place it on a static protective surface 3 Disconnect the USB 3 0 cable of operator panel tray assembly and remove it vertically from the system board Figure 95 Removing USB 3 0 connector vertically To install the PCIe riser card assembly complete the following steps Watch the procedur...

Page 108: ...r card slightly to fit the holes into the pins Figure 96 PCIe riser card assembly b Install the PCIe riser card to the riser cage with screws Figure 97 PCIe riser card assembly Step 2 Align the PCIe riser card assembly with the connector on the system board then push it in until it clicks in place 100 ThinkSystem SR860 Maintenance Manual ...

Page 109: ... riser card assembly complete the following steps 1 Reconnect the USB 3 0 cable of operator panel tray assembly vertically to the system board Figure 99 Installing USB 3 0 connector vertically Route the USB 3 0 cable in the cable guide and away from the PCIe slots area marked in gray Chapter 3 Hardware replacement procedures 101 ...

Page 110: ...any peripheral devices Remove an adapter Use this procedure to remove an adapter Follow the following instructions accordingly to the location where the adapter has been installed Before removing an adapter from the system board or from PCIe riser card assembly 1 Read the safety information and installation guidelines see Safety on page iii and Installation Guidelines on page 59 2 Turn off the ser...

Page 111: ...les including external ones from the adapter Step 2 Open the retention latch Step 3 Grasp the adapter by upper corners and pull it from the system board Figure 101 Adapter removal from the system board Remove an adapter from the PCIe riser card assembly To remove an adapter from a PCIe riser card assembly removed from the server complete the following steps Watch the procedure A video of the proce...

Page 112: ...hen remove it from the package and place it on a static protective surface Follow the following instructions accordingly to the location where the adapter is to be installed Install an adapter on the system board To install an adapter on the system board complete the following steps Watch the procedure A video of the process is available Youtube https www youtube com watch v pIb0bIyfkDY PLYV5R7hVc...

Page 113: ...ention latch Install an adapter in a PCIe riser card assembly To install an adapter to a PCIe riser card assembly removed from the server complete the following steps Note When both LOM adapter and ML2 adapter are installed to the server the system can support up to two additional network adapters Step 1 Open the bracket on the PCIe riser card assembly Step 2 Align the adapter with the connector o...

Page 114: ...e top cover see Install the top cover on page 148 4 Reconnect the power cords and any cables that you removed 5 If the server is installed in a rack reinstall the server into the rack 6 Power on the server and any peripheral devices Power supply unit replacement Use this procedure to install or remove power supply units Remove a hot swap power supply unit Use this procedure to remove a hot swap po...

Page 115: ...fore you open the device covers unless you are instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when you install move or open covers on this product or attached devices To Connect To Disconnect 1 Turn OFF all power sources and equipment that is to be attached to this product 2 Attach signal cables to the product...

Page 116: ...outube https www youtube com watch v pIb0bIyfkDY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Step 1 Press and hold on the orange release tab Figure 105 Power supply unit removal Step 2 Grasp the handle pull the power supply out of the server Note Fill the power supply bay with a filler if you are not replacing a new powe...

Page 117: ...ter or structural damage Disconnect the attached ac power cords dc power sources network connections telecommunications systems and serial cables before you open the device covers unless you are instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when you install move or open covers on this product or attached devi...

Page 118: ...fety on page iii and Installation Guidelines on page 59 2 Touch the static protective package that contains the component to any unpainted metal surface on the server then remove it from the package and place it on a static protective surface 3 If the power supply unit to be installed comes with different wattage than the one that is already installed turn off the server and peripheral devices and...

Page 119: ...erly installed If it slides out reinstall it Power supply 1 is on the bottom while power supply 2 is on the top For more details see Rear view on page 19 Step 3 Connect the power cord to the power supply unit and make sure it s properly connected to the power Chapter 3 Hardware replacement procedures 111 ...

Page 120: ...essed from the top of the server This task has instructions for removing an assembled processor and heat sink known as a processor heat sink module PHM a processor and a heat sink All of these tasks require a Torx T30 driver Read the installation Guidelines on page 59 Power off the server for this task on page 10 ATTENTION Static Sensitive Device Ground package before opening on page 61 Before you...

Page 121: ... steps to remove a PHM Watch the procedure A video of the process is available Youtube https www youtube com watch v pIb0bIyfkDY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Step 1 Remove the PHM from the system board Chapter 3 Hardware replacement procedures 113 ...

Page 122: ...r heat sink module in the removal sequence shown on the heat sink label b Lift the processor heat sink module from the processor socket After you remove a PHM If you are removing the PHM as part of a system board replacement set the PHM aside If you are replacing the processor or heat sink separate the processor and its retainer from the heat sink 114 ThinkSystem SR860 Maintenance Manual ...

Page 123: ...ide down and the processor contact side up to prevent the processor from falling out of the retainer Note The processor retainer will be removed and discarded in a later step and replaced with a new one If you are replacing the processor you will be reusing the heat sink Wipe the thermal grease from the bottom of the heat sink using an alcohol cleaning pad If you are replacing the heat sink you wi...

Page 124: ...il you are instructed to do so Notes PHMs are keyed for the socket where they can be installed and for their orientation in the socket See http www lenovo com us en serverproven for a list of processors supported for your server All processors on the system board must have the same speed number of cores and frequency Before you install a new PHM or replacement processor update your system firmware...

Page 125: ...sor retainer Figure 111 Installing a processor retainer 1 Position the processor on the new retainer so that the triangular marks align then insert the unmarked end of the processor into the retainer 2 Holding the inserted end of the processor in place flex the opposite end of the retainer down and away from the processor until you can press the processor under the clip on the retainer To prevent ...

Page 126: ...grease approximately 0 65 g to the center of the processor top 4 If you are replacing a heat sink remove the processor identification label from the old heat sink and place it on the new heat sink in the same location The label is on the side of the heat sink closet to the triangular alignment mark If you are unable to remove the label and place it on the new heat sink or if the label is damaged d...

Page 127: ... and the heat sink or align the triangular mark on the processor retainer with the notched corner of the heat sink b Insert the processor retainer clips into the holes on the heat sink c Press the retainer into place until the clips at all four corners engage Chapter 3 Hardware replacement procedures 119 ...

Page 128: ... com watch v pIb0bIyfkDY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Step 1 Remove the processor socket cover if one is installed on the processor socket by placing your fingers in the half circles at each end of the cover and lifting it from the system board Step 2 Install the processor heat sink module on the system bo...

Page 129: ...u install a PHM 1 If there are DIMMs to install install them See Install a memory module on page 90 2 Reinstall the system board air baffle see Install the system board air baffle and the power interposer on page 130 or processor and memory expansion tray and processor and memory expansion tray air baffle see Install the processor and memory expansion tray on page 123 3 Install the PCIe expansion ...

Page 130: ...nd memory expansion tray remove the processor and memory expansion tray air baffle DIMMs see Remove a memory module on page 89 and PHMs see Remove a processor and heat sink on page 112 on the expansion tray Figure 116 Processor and memory expansion tray air baffle removal Attention Do not remove or install DIMMs and processors on the processor and memory expansion tray when the expansion tray is r...

Page 131: ...ssor and memory expansion tray Use this procedure to install the processor and memory expansion tray Before installing the processor and memory expansion tray 1 Read the safety information and installation guidelines see Safety on page iii and Installation Guidelines on page 59 2 Touch the static protective package that contains the component to any unpainted metal surface on the server then remov...

Page 132: ...ory expansion tray air baffle installation Attention Air baffle is required for airflow that creates proper cooling Make sure proper air baffle s for system configuration is installed before the power is turned on Step 3 Slightly slide power supply 2 out from the power supply bay see Remove a hot swap power supply unit on page 106 Step 4 Grip on the blue touch point on the handle of the expansion ...

Page 133: ...tallation Step 6 Install DIMMs see Install a memory module on page 90 PHMs see Install a processor and heat sink on page 116 and another processor and memory expansion tray air baffle on the expansion tray Chapter 3 Hardware replacement procedures 125 ...

Page 134: ...l the top cover on page 148 4 Reconnect the power cords and any cables that you removed 5 Power on the server and any peripheral devices Security bezel replacement Use this procedure to remove or install the security bezel Remove the security bezel Use this procedure to remove the security bezel Before removing the security bezel 1 Read the safety information and installation guidelines see Safety...

Page 135: ...delines on page 59 2 If you have removed the rack handles reinstall it see ThinkSystem SR860 Rack Installation Guide To install the security bezel complete the following steps Watch the procedure A video of the process is available Youtube https www youtube com watch v pIb0bIyfkDY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276...

Page 136: ... Use this procedure to install or remove the system board air baffle and the power interposer Note If your server comes with four processors skip this section and go to Processor and memory expansion tray replacement on page 121 Remove the system board air baffle and the power interposer Use this procedure to remove the system board air baffle and the power interposer Note If the server comes with...

Page 137: ...atch the procedure A video of the process is available Youtube https www youtube com watch v pIb0bIyfkDY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Step 1 Slightly slide power supply 2 out from the power supply bay see Remove a hot swap power supply unit on page 106 Step 2 Lift the power interposer from the server and s...

Page 138: ...ch the static protective package that contains the component to any unpainted metal surface on the server then remove it from the package and place it on a static protective surface To install the system board air baffle complete the following steps Watch the procedure A video of the process is available Youtube https www youtube com watch v pIb0bIyfkDY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku htt...

Page 139: ...nstalled before the power is turned on Figure 128 System board air baffle installation After installing the system board air baffle complete the following steps 1 Install the PCIe expansion tray see Install the PCIe expansion tray on page 151 2 Install the top cover see Install the top cover on page 148 3 Reconnect the power cords and any cables that you removed 4 If the server is installed in a r...

Page 140: ...nal media Note When replacing the system board always update the server with the latest firmware or restore the pre existing firmware Make sure that you have the latest firmware or a copy of the pre existing firmware before you proceed 4 Read the safety information and installation guidelines see Safety on page iii and Installation Guidelines on page 59 5 Turn off the server and peripheral devices...

Page 141: ... the PCIe riser card assembly on page 97 Step 9 Remove the LOM adapter if it has been installed see Remove the LOM adapter on page 80 Step 10 Remove all the other adapters installed on the system board see Remove an adapter on page 102 Step 11 Disconnect the USB 3 0 cable of operator panel tray assembly and remove it vertically from the system board Figure 129 Disconnecting USB 3 0 vertically Step...

Page 142: ...m board removal Note This handle only serves the purpose of removing system board Do not attempt to lift the whole server with it If you are instructed to return the component or optional device follow all packaging instructions and use any packaging materials for shipping that are supplied to you 134 ThinkSystem SR860 Maintenance Manual ...

Page 143: ... trained technicians Do no attempt to remove or install it without proper training Before installing the system board 1 Read the safety information and installation guidelines see Safety on page iii and Installation Guidelines on page 59 2 Touch the static protective package that contains the component to any unpainted metal surface on the server then remove it from the package and place it on a s...

Page 144: ...le see Install the chassis air baffle on page 66 Step 14 Reinstall the PCIe expansion tray see Install the PCIe expansion tray on page 151 After installing the system board complete the following steps 1 Push the power supplies into the bays until they click into place 2 Install any components that you removed from the failing system board See the related topics in Hardware replacement procedures ...

Page 145: ...sInfoUUID uuid_value user user_id password password Example that uses the user ID and password default values onecli config set SYSTEM_PROD_DATA SysInfoUUID uuid_value Online KCS access unauthenticated and user restricted You do not need to specify a value for access_method when you use this access method Example onecli config set SYSTEM_PROD_DATA SysInfoUUID uuid_value Note The KCS access method ...

Page 146: ...olutions HT116433 Lenovo XClarity Essentials OneCLI sets the DMI in the Lenovo XClarity Controller Select one of the following methods to access the Lenovo XClarity Controller and set the DMI Online from the target system such as LAN or keyboard console style KCS access Remote access to the target system LAN based Step 1 After you haveLenovo XClarity Essentials OneCLI in place type the following c...

Page 147: ...etTag asset_tag Online KCS access unauthenticated and user restricted You do not need to specify a value for access_method when you use this access method Note The KCS access method uses the IPMI KCS interface which requires that the IPMI driver be installed The following commands are examples of not using the user ID and password default values onecli config set SYSTEM_PROD_DATA SysInfoProdName m...

Page 148: ... the TPM TCM policy from Lenovo XClarity Provisioning Manager Complete the following steps to set the TPM TCM policy Step 1 Start the server and when prompted press F1 to display Lenovo XClarity Provisioning Manager Step 2 If the power on Administrator password is required enter the password Step 3 From the System Summary page click Update VPD Step 4 Set the policy to one of the following settings...

Page 149: ...et the TPM version 1 Download and install Lenovo XClarity Essentials OneCLI a Go to http datacentersupport lenovo com and navigate to the support page for your server b Click Drivers Software c Navigate to the version of Lenovo XClarity Essentials OneCLI for your operating system and download the package 2 Run the following command to set the TPM version Note You can change the TPM version from 1 ...

Page 150: ...I Secure Boot from Lenovo XClarity Provisioning Manager 1 Start the server and when prompted press F1 to display Lenovo XClarity Provisioning Manager 2 If the power on Administrator password is required enter the password 3 From the UEFI Setup page click System Settings Security Secure Boot 4 Enable Secure Boot and save the settings From Lenovo XClarity Essentials OneCLI To enable UEFI Secure Boot...

Page 151: ...er from the rack 4 Remove the top cover see Remove the top cover on page 146 5 Remove the PCIe expansion tray see Remove the PCIe expansion tray on page 149 6 Disconnect the USB 3 0 cable of operator panel tray assembly and remove it vertically from the system board Figure 133 Removing USB 3 0 connector vertically To remove the TCM TPM adapter complete the following steps Watch the procedure A vid...

Page 152: ...and use any packaging materials for shipping that are supplied to you Install the TCM TPM adapter for China only Use this information to install the TCM TPM adapter Before installing the TCM TPM adapter 1 Read the safety information and installation guidelines see Safety on page iii and Installation Guidelines on page 59 2 Touch the static protective package that contains the component to any unpa...

Page 153: ...plete the following steps Watch the procedure A video of the process is available Youtube https www youtube com watch v pIb0bIyfkDY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Step 1 Locate the TCM TPM connector on the system board see System board connectors on page 24 Chapter 3 Hardware replacement procedures 145 ...

Page 154: ...ter installation After installing the TCM TPM adapter complete the following steps 1 Install the top cover see Install the top cover on page 148 2 Reconnect the power cords and any cables that you removed 3 Power on the server and any peripheral devices Top cover replacement Use this procedure to install or remove the top cover Remove the top cover Use this procedure to remove the top cover 146 Th...

Page 155: ...rver on page 10 3 If the server is installed in a rack remove the server from the rack 4 Remove the top cover see Remove the top cover on page 146 To remove the top cover complete the following steps Watch the procedure A video of the process is available Youtube https www youtube com watch v pIb0bIyfkDY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a...

Page 156: ...014 CAUTION Hazardous voltage current and energy levels might be present Only a qualified service technician is authorized to remove the covers where the following label is attached S033 CAUTION Hazardous energy present Voltages with hazardous energy might cause heating when shorted with metal which might result in spattered metal burns or both Before installing the top cover 1 Read the safety inf...

Page 157: ...s aligned Step 3 Push the latch down until it clicks in place Figure 139 Top cover installation After installing the top cover complete the following steps 1 Reconnect the power cords and any cables that you removed 2 If the server is installed in a rack reinstall the server into the rack 3 Power on the server and any peripheral devices Replace components in the PCIe expansion tray Use the followi...

Page 158: ...8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Figure 140 PCIe expansion tray removal Step 1 Remove all the 4U PCIe riser assemblies and the 4U PCIe riser assembly fillers that are installed in the PCIe expansion tray see Remove a 4U PCIe riser assembly on page 152 Step 2 Grasp the handle of the PCIe expansion tray then rotate it upward to the ...

Page 159: ... of the process is available Youtube https www youtube com watch v pIb0bIyfkDY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Step 1 Grasp the handle with one of your hands with the other hand grasping the PCIe expansion tray lift point then carefully lower the tray into the server Make sure the four posts on the sides are ...

Page 160: ...ver into the rack 4 Power on the server and any peripheral devices 4U PCIe riser assembly replacement Use this procedure to install or remove a 4U PCIe riser assembly Remove a 4U PCIe riser assembly Use this procedure to remove a 4U PCIe riser assembly Before removing a 4U PCIe riser assembly 1 Read the safety information and installation guidelines see Safety on page iii and Installation Guidelin...

Page 161: ...ever to disengage the 4U PCIe riser assembly from the slot Step 3 Lift the 4U PCIe riser assembly out of the PCIe expansion tray Note To maintain proper system cooling if only one 4U PCIe riser assembly is installed the 4U PCIe riser assembly filler must be installed to operate the server If you are instructed to return the component or optional device follow all packaging instructions and use any...

Page 162: ...o install the PCIe connector guide Figure 144 4U PCIe riser assembly installation Step 2 Reinstall the PCIe expansion tray see Install the PCIe expansion tray on page 151 and remove the 4U PCIe riser assembly fillers if any are installed Step 3 Align the 4U PCIe riser assembly with the rear chassis and the guide pins on the side of the PCIe expansion tray then insert the 4U PCIe riser assembly int...

Page 163: ... is installed in a rack reinstall the server into the rack 3 Power on the server and any peripheral devices 4U PCIe riser card replacement Use this procedure to install or remove a 4U PCIe riser card Remove a 4U PCIe riser card Use this procedure to remove a 4U PCIe riser card Before removing a 4U PCIe riser card 1 Read the safety information and installation guidelines see Safety on page iii and ...

Page 164: ...deo of the process is available Youtube https www youtube com watch v pIb0bIyfkDY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Step 1 Remove the 4U PCIe riser assembly see Remove a 4U PCIe riser assembly on page 152 Step 2 Disconnect the power cable connected from the fan and remove the screws Figure 146 4U PCIe riser car...

Page 165: ...plete the following steps Watch the procedure A video of the process is available Youtube https www youtube com watch v pIb0bIyfkDY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Note Two different types of the 4U PCIe riser card can be installed in a 4U PCIe riser cage One of them comes with two PCIe connectors x8 on it th...

Page 166: ...mbly the 4U PCIe riser assembly 3 Figure 148 4U PCIe riser card installation Table 56 Guide pin on the riser cage 1 Guide pin Step 2 Fasten the screws to secure the 4U PCIe riser card to the 4U PCIe riser cage then connect the fan power cable to the 4U PCIe riser card 158 ThinkSystem SR860 Maintenance Manual ...

Page 167: ... power cable assembly Use this procedure to remove a 4U PCIe riser power cable assembly Before removing a 4U PCIe riser power cable assembly 1 Read the safety information and installation guidelines see Safety on page iii and Installation Guidelines on page 59 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables see Power off the server on page 10 3 I...

Page 168: ...upward to provide enough space for cable removal then disconnect the cable from the power connector on the tray Step 2 Rotate the latch upward Step 3 Lift the 4U PCIe riser power cable assembly out of the server Figure 150 4U PCIe riser 3 power cable assembly removal Step 4 To remove the 4U PCIe riser 2 power cable assembly a Remove the processor and memory expansion tray see Remove the processor ...

Page 169: ...tch v pIb0bIyfkDY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Notes There are two types of the 4U PCIe riser power cable assembly a left one and a right one Check the stamp on the cable assembly and make sure you install it on the correct side When install both 4U PCIe riser power cable assemblies always install the 4U P...

Page 170: ...into the rack 4 Power on the server and any peripheral devices PCIe adapter replacement Use this procedure to install or remove a PCIe adapter Remove a PCIe adapter from a 4U PCIe riser assembly Use this procedure to remove a PCIe adapter from a 4U PCIe riser assembly Before removing a PCIe adapter 1 Read the safety information and installation guidelines see Safety on page iii and Installation Gu...

Page 171: ... A video of the process is available Youtube https www youtube com watch v pIb0bIyfkDY PLYV5R7hVcs Ak9fT8QAx8fLbEivizjRtp Youku http v youku com v_show id_XMzMyODU3NTY2NA html spm a2hzp 8253876 0 0 f 51276390 Step 1 Use one of your fingers to open the air baffle release latch then lift the 4U PCIe riser air baffle away from the retention clips Figure 154 PCIe adapter removal Step 2 Rotate the rete...

Page 172: ...n the server then remove it from the package and place it on a static protective surface Notes All GPUs come with a power cable which has to be connected to the 4U PCIe riser card All types of the PCIe adapter are removed and installed in a similar manner Some types of GPU require the total installed memory to be less than 1 TB For specific types of GPU see https support lenovo com en solutions ht...

Page 173: ...ote If your PCIe adapter comes with a power cable connect it to the 4U PCIe riser card Step 3 Close the retention latch to firmly secure the PCIe adapter into the 4U PCIe riser assembly Figure 156 PCIe adapter installation Step 4 Align the 4U PCIe riser air baffle with the guide pin then make sure the guide pin and the two clips on the 4U PCIe riser assembly are respectively inserted into the alig...

Page 174: ...the cables in the server Refer to the cable connecting and routing information for each component 3 If you have removed the server cover reinstall it See Install the top cover on page 148 4 Reconnect external cables and power cords to the server Attention To avoid component damage connect the power cords last 5 Update the server configuration Download and install the latest device drivers http dat...

Page 175: ...Management Module begin with the Chassis Management Module event log If you are using some other management application begin with the Lenovo XClarity Controller event log Event logs An alert is a message or other indication that signals an event or an impending event Alerts are generated by the Lenovo XClarity Controller or by UEFI in the servers These alerts are stored in the Lenovo XClarity Con...

Page 176: ...r supply voltages fan speeds and component status The Lenovo XClarity Controller provides various interfaces to systems management software and to system administrators and users to enable remote management and control of a server The Lenovo XClarity Controller monitors all components of the server and posts events in the Lenovo XClarity Controller event log Figure 159 Lenovo XClarity Controller e...

Page 177: ...stics LED status and actions LED Description Action 1 Power button LED green Off No power supply is properly installed or the LED itself has failed Flashing rapidly 4 times per second The server is turned off and is not ready to be turned on The power control button is disabled This will last approximately 5 to 10 seconds Flashing slowly once per second The server is turned off and is ready to be ...

Page 178: ...log if necessary and clear the log afterward Power supply LEDs This topic provides information about various power supply LED status and corresponding action suggestions The following minimum configuration is required for the ac power LED on the power supply to be lit Power supply Power cord Appropriate input power from the power source The following minimum configuration is required for the serve...

Page 179: ...t into this mode Zero output advanced mode is on by default and the standby power supply unit will function normally when power consumption increases To disable zero output mode choose F1 System Settings Power Zero Output Disable Off On On Faulty power supply Replace the power supply On Off Off The system is off The system is connected to power The server is functioning correctly The system is on ...

Page 180: ...resolve any errors related to the power Note Start with the event log of the application that is managing the server For more information about event logs see Event logs on page 167 Step 2 Check for short circuits for example if a loose screw is causing a short circuit on a circuit board Step 3 Remove the adapters and disconnect the cables and power cords to all internal and external devices until...

Page 181: ... of the problem and also make sure that the operating system drivers are installed correctly Step 7 Make sure that the device drivers on the client and server are using the same protocol If the Ethernet controller still cannot connect to the network but the hardware appears to be working the network administrator must investigate other possible causes of the error Troubleshooting by symptom Use th...

Page 182: ...st If the green activity LED is flashing and the yellow status LED is flashing slowly the drive is recognized by the controller and is rebuilding If neither LED is lit or flashing check the drive backplane go to step drive problems If the green activity LED is flashing and the yellow status LED is lit replace the drive If the activity of the LEDs remains the same go to step drive problems If the a...

Page 183: ...d 1 If the green hard disk drive activity LED does not flash when the drive is in use run the diagnostics tests for the hard disk drives When you start a server and press F1 the Lenovo XClarity Provisioning Manager interface is displayed by default You can perform hard drive diagnostics from this interface From the Diagnostic page click Run Diagnostic HDD test 2 If the drive passes the test replac...

Page 184: ...low status LED is lit replace the drive If the activity of the LEDs remain the same go to step 5 If the activity of the LEDs changes return to step 1 5 Make sure that a drive backplane is present to install the drive into 6 Make sure that the drive backplane is correctly seated When it is correctly seated the drive assemblies would be correctly connected to the backplane without bowing or causing ...

Page 185: ... a Make sure that the device is configured correctly Restart the server and press F1 to display the Lenovo XClarity Provisioning Manager system setup interface Then click System Settings Devices and I O Ports USB Configuration b Connect the device to another port If using a USB hub remove the hub and connect the device directly to the server Make sure that the device is configured correctly for th...

Page 186: ...k on page 178 Mouse does not work on page 178 USB device does not work on page 178 All or some keys on the keyboard do not work 1 Make sure that The keyboard cable is securely connected The server and the monitor are turned on 2 If you are using a USB keyboard run the Setup utility and enable keyboardless operation 3 If you are using a USB keyboard and it is connected to a USB hub disconnect the k...

Page 187: ...ver 3 Check the POST error log If a DIMM was disabled by a systems management interrupt SMI replace the DIMM If a DIMM was disabled by the user or by POST reseat the DIMM then run the Setup utility and enable the DIMM 4 Run memory diagnostics When you start a server and press F1 the Lenovo XClarity Provisioning Manager interface is displayed by default You can perform memory diagnostics from this ...

Page 188: ...e keyboard and operating system 2 If the wrong language is displayed update the server firmware to the latest level See Firmware updates on page 5 Screen is blank 1 If the server is attached to a KVM switch bypass the KVM switch to eliminate it as a possible cause of the problem connect the monitor cable directly to the correct connector on the rear of the server 2 The management controller remote...

Page 189: ...onitor d Trained technician only System board The wrong characters appear on the screen Complete the following steps until the problem is solved 1 Verify that the language and locality settings are correct for the keyboard and operating system 2 If the wrong language is displayed update the server firmware to the latest level See Firmware updates on page 5 Network problems Use this information to ...

Page 190: ...ache size You can view processor details from system setup To determine if the processor is supported for the server see http www lenovo com us en serverproven 3 Trained technician only Make sure that processor 1 is seated correctly 4 Trained technician only Remove processor 2 and restart the server 5 Replace the following components one at a time in the order shown restarting the server each time...

Page 191: ...POST with the default configuration there might be a problem with the system board You can specify the number of consecutive restart attempts in System Setup Restart the server and press F1 to display the Lenovo XClarity Provisioning Manager system setup interface Then click System Settings Recovery and RAS POST Attempts POST Attempts Limit Available options are 3 6 9 and disable Voltage planar fa...

Page 192: ... to the device 2 Validate that the device is supported for the server see http www lenovo com us en serverproven 3 Make sure that the adapter is installed in a correct slot 4 Make sure that the proper device drivers are installed for the device 5 Resolve any resource conflicts if running legacy mode UEFI 6 Check http datacentersupport lenovo com for any tech tips also known as retain tips or servi...

Page 193: ... start a server and press F1 to display the system setup interface Whenever memory or any other device is changed you must update the configuration 2 Reseat the GPU that you just installed A Lenovo optional device that worked previously does not work now 1 Make sure that all of the cable connections for the device are secure 2 If the device comes with test instructions use those instructions to te...

Page 194: ...on panel If the server does not start go to step 3 3 Make sure that both power supplies installed in the server are of the same type Mixing different power supplies in the server will cause a system error the system error LED on the front panel turns on 4 Make sure that The power cords are correctly connected to the server and to a working electrical outlet The type of memory that is installed is ...

Page 195: ...l the processors and that the processors match in speed and cache size You can view processor details from system setup To determine if the processor is supported for the server see http www lenovo com us en serverproven 3 Trained technician only Make sure that processor 1 is seated correctly 4 Trained technician only Remove processor 2 and restart the server 3 and 4 5 Replace the following compon...

Page 196: ...ements see the information that comes with the software Note If you have just installed an adapter or memory the server might have a memory address conflict The operating system is on the ServerProven list see http www lenovo com us en serverproven and supported by your hardware The software is designed to operate on the server Other software works on the server The software works on another serve...

Page 197: ...tem products at the following location http thinksystem lenovofiles com help index jsp You can take these steps to try to solve the problem yourself Check all cables to make sure that they are connected Check the power switches to make sure that the system and any optional devices are turned on Check for updated software firmware and operating system device drivers for your Lenovo product The Leno...

Page 198: ...st Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support you might need collect service data that can be used for further analysis Service data includes information such as event logs and hardware inventory Service data can be collected through the following tools Lenovo XClarity Provisioning Manager Use the Collect Service Data function o...

Page 199: ...rt to obtain help for your issue You can receive hardware service through a Lenovo Authorized Service Provider To locate a service provider authorized by Lenovo to provide warranty service go to https datacentersupport lenovo com serviceprovider and use filter searching for different countries For Lenovo support telephone numbers see https datacentersupport lenovo com supportphonelist In the U S a...

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Page 201: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 202: ...incapable of being written to Lenovo is not responsible for replacement of a device that has exceeded its maximum guaranteed number of program erase cycles as documented in the Official Published Specifications for the device Lenovo makes no representations or warranties with respect to non Lenovo products Support if any for the non Lenovo products is provided by the third party not Lenovo Some so...

Page 203: ... Air Cleaning Devices for Removal Efficiency by Particle Size Atlanta American Society of Heating Refrigerating and Air Conditioning Engineers Inc 2 The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs enough water to become wet and promote ionic conduction 3 ANSI ISA 71 04 1985 Environmental conditions for process measurement and contr...

Page 204: ...Taiwan BSMI RoHS declaration Taiwan import and export contact information Contacts are available for Taiwan import and export information 196 ThinkSystem SR860 Maintenance Manual ...

Page 205: ...l 19 21 USB 13 19 21 video front 13 rear 19 21 connectors 4U PCIe riser assembly 29 backplanes 33 memory expansion tray 29 on the rear of the server 19 optional processor 29 PCIe riser card 32 RAID adapter 34 rear 19 connectors internal system board 24 contamination particulate and gaseous 194 controls and LEDs operator information panel 14 cover server replacement 146 CPU installing 116 removing ...

Page 206: ...n guidelines 59 installing CPU 116 DIMM 90 heat sink 116 installing memory module 90 memory module installing 90 microprocessor 116 PHM 116 processor 116 processor heat sink module 116 processor heat sink module 116 security bezel 127 TCM TPM adapter 144 installPCIe riser card assembly 99 insufficient PCIe resource solving 184 intermittent problems 177 internal system board connectors 24 Introduct...

Page 207: ... 106 replacement 106 power on LED rear 19 power on LED 14 power supply LED 19 20 presence detection button 14 problems drive 173 Ethernet controller 172 fan 177 intermittent 177 keyboard 178 memory 179 monitor 180 187 mouse 178 network 181 observable 181 optional devices 184 PCIe 184 power 172 power on and power off 185 serial device 187 software 188 USB device 178 video 180 187 processor installi...

Page 208: ...26 replacement 126 serial connector 19 21 serial device problems 187 server buttons function 25 server components replacing 61 server power on or power off problems 185 server rear view 19 server front view 12 service and support before you call 189 hardware 191 software 191 service data 190 signal and power cables connecting to internal drives 35 slot LOM adapter 23 ML adapter 1 GB 19 software 11...

Page 209: ... problems 178 network problems 181 observable problems 181 power on and power off problems 185 serial device problems 187 symptoms based troubleshooting 173 USB device problems 178 video 180 187 Trusted Cryptographic Module 140 Trusted Platform Module 140 U UEFI Secure Boot 142 update firmware 5 updating DMI SMBIOS 138 Universal Unique Identifier UUID 136 USB connector 19 21 USB device problems 17...

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Page 212: ...Part Number SP47A30805 Printed in China 1P P N SP47A30805 1PSP47A30805 ...