The server immediately displays the POST Event Viewer when it is turned on
Complete the following steps until the problem is solved.
1. Correct any errors that are indicated by the light path diagnostics LEDs.
2. Make sure that the server supports all the processors and that the processors match in speed and
cache size.
You can view processor details from system setup.
To determine if the processor is supported for the server, see
https://static.lenovo.com/us/en/
3. (Trained technician only) Make sure that processor 1 is seated correctly
4. (Trained technician only) Remove processor 2 and restart the server.
5. Replace the following components one at a time, in the order shown, restarting the server each time:
a. (Trained technician only) Processor
b. (Trained technician only) System board
Embedded hypervisor is not in the boot list
Complete the following steps until the problem is solved.
1. If the server has been installed, moved, or serviced recently, or if this is the first time the embedded
hypervisor is being used, make sure that the device is connected properly and that there is no physical
damage to the connectors.
2. See the documentation that comes with the optional embedded hypervisor flash device for setup and
configuration information.
3. Check
https://static.lenovo.com/us/en/serverproven/index.shtml
to validate that the embedded hypervisor
device is supported for the server.
4. Make sure that the embedded hypervisor device is listed in the list of available boot options. From the
management controller user interface, click
Server Configuration
➙
Boot Options
.
For information about accessing the management controller user interface, see the XClarity Controller
product documentation:
https://sysmgt.lenovofiles.com/help/topic/lxcc_frontend/lxcc_overview.html
5. Check
http://datacentersupport.lenovo.com
for any tech tips (service bulletins) related to the embedded
hypervisor and the server.
6. Make sure that other software works on the server to ensure that it is working properly.
Server cannot recognize a hard drive
Complete the following steps until the problem is solved.
1. Observe the associated yellow hard disk drive status LED. If the LED is lit, it indicates a drive fault.
2. If the LED is lit, remove the drive from the bay, wait 45 seconds, and reinsert the drive, making sure that
the drive assembly connects to the hard disk drive backplane.
3. Observe the associated green hard disk drive activity LED and the yellow status LED:
• If the green activity LED is flashing and the yellow status LED is not lit, the drive is recognized by the
controller and is working correctly. Run the diagnostics tests for the hard disk drives. When you start
a server and press F1, the Lenovo XClarity Provisioning Manager interface is displayed by default.
You can perform hard drive diagnostics from this interface. From the Diagnostic page, click
Run
Diagnostic
➙
HDD test
.
• If the green activity LED is flashing and the yellow status LED is flashing slowly, the drive is
recognized by the controller and is rebuilding.
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ThinkSystem SR950 Setup Guide
Summary of Contents for ThinkSystem SR950
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