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Resources

How to access?

Use Lenovo Vantage or Lenovo PC Manager to: 

•  Download and install the latest drivers and firmware.

•  Configure hardware settings

•  Diagnose computer hardware problems.

•  Check the computer warranty status.

Use Windows Search.

Product documentation: 

• 

Generic Safety and Compliance Notices

• 

Safety and Warranty Guide

• 

Setup Guide

•  This 

User Guide

• 

Regulatory Notice

1.  Go to 

https://support.lenovo.com

.

2.  Detect your computer or select computer model 

manually.

3.  Select 

Documentation 

and filter out the 

documentation you want.

Lenovo Support Web site with the latest support 
information of the following: 

•  Drivers and software

•  Diagnostic solutions

•  Product and service warranty

•  Product and parts details

•  Knowledge base and frequently asked questions

Visit 

https://support.lenovo.com

Windows help information

•  Use 

Get Help 

or 

Tips

.

•  Use Windows Search or the Cortana

® 

personal 

assistant.

•  Microsoft support Web site: 

https:// 

support.microsoft.com

What is a CRU?

Customer replaceable units (CRUs) are parts that can be upgraded or replaced by the customer. A Lenovo 
computer may contain the following types of CRUs:

Self-service CRU

Parts that can be installed or replaced easily by 
customer themselves or by trained service 
technicians at an additional cost.

Optional-service CRU

Parts that can be installed or replaced by customers 
with a greater skill level. Trained service technicians 
can also provide service to install or replace the 
parts under the type of warranty designated for the 
customer’s machine.

If you intend to install a CRU, Lenovo will ship the CRU to you. You might be required to return the defective 
part that is replaced by the CRU. When return is required: (1) return instructions, a prepaid shipping label, 
and a container will be included with the replacement CRU; and (2) you might be charged for the 
replacement CRU if Lenovo does not receive the defective CRU within thirty (30) days of your receipt of the 
replacement CRU. For full details, see the 

Lenovo Limited Warranty 

at 

https://www.lenovo.com/warranty/llw_ 

02

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24

User Guide

Summary of Contents for V14 Gen 2

Page 1: ...User Guide Lenovo V14 Gen 2 and Lenovo V15 Gen 2 ...

Page 2: ...ety and Compliance Notices Safety and Warranty Guide Setup Guide First Edition October 2021 Copyright Lenovo 2021 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...r button behavior 17 A power plan 17 Set performance mode 18 Change settings in UEFI BIOS setup utility 18 What is UEFI BIOS setup utility 18 Open the UEFI BIOS setup utility 18 Change the startup sequence 18 Change hotkey mode 18 Enable or disable always on 19 Set passwords in UEFI BIOS setup utility 19 Password types 19 Set administrator password 19 Change or remove administrator password 20 Set...

Page 4: ...ii User Guide ...

Page 5: ...eneric Safety and Compliance Notices at https pcsupport lenovo com docs generic_notices This guide may contain information about accessories features and software that are not available on all models This guide contains instructions that are based on the Windows operating system These instructions are not applicable if you install and use other operating systems Microsoft makes periodic feature ch...

Page 6: ...iv User Guide ...

Page 7: ... record sound and voice 2 Camera Capture still and moving images for taking photos recording videos and video chatting 3 Camera switch Turn the camera on or off 4 Camera light If the light is on the camera is in use 5 Screen Display text graphics and videos Copyright Lenovo 2021 1 ...

Page 8: ...ennas are not visible from the outside of the computer If the location of the antennas is close to the user s body 20 cm you can find the Specific Absorption Rate SAR values in the Setup Guide that comes with your computer 2 Power button Press the button to turn on the computer or put the computer into sleep mode 3 Numeric keypad To enable or disable the numeric keypad press the Num Lock key 2 Use...

Page 9: ...aditional mouse Note The touchpad also supports multi touch function 5 Keyboard Enter characters and interact with programs Note The keyboard also includes hotkeys and function keys for changing settings and performing tasks quickly Chapter 1 Meet your computer 3 ...

Page 10: ...dapter 2 Charging light Indicate whether the computer is connected to ac power Solid white connected to ac power battery capacity 91 100 Solid amber connected to ac power battery capacity 1 90 Off not connected to ac power 3 USB 3 0 connector Connect to a USB compatible device such as a USB keyboard a USB mouse a USB storage device or a USB printer 4 User Guide ...

Page 11: ... appropriate adapter may be needed for connecting to external devices This connector cannot be used to connect external display devices 6 Combo audio jack Connect to headphones or headsets with a 3 5 mm 0 14 inch 4 pole plug Note This jack does not support standalone external microphones If you use headsets choose one with a single plug Chapter 1 Meet your computer 5 ...

Page 12: ...e computer is turned on Blinking The computer is in sleep mode Off The computer is turned off or in hibernation mode 2 Novo button hole Press the Novo button to open the Novo Button menu From the menu you can choose to open the Normal Startup the BIOS Setup the Boot Menu or the System Recovery 6 User Guide ...

Page 13: ... 2 0 connector Connect to a USB compatible device such as a USB keyboard a USB mouse a USB storage device or a USB printer 5 Nano security lock slot Lock your computer to a desk table or other fixtures through a compatible security cable lock for selected models Chapter 1 Meet your computer 7 ...

Page 14: ...dels Figure 9 Bottom view 15 inch models 1 Ventilation slots inlet Maintain the incoming airflow to dissipate internal heat Note Do not block the ventilation slots Otherwise the computer might overheat 2 Speakers Produce sound 8 User Guide ...

Page 15: ...ac 240 V ac 50 Hz 60 Hz Output 20 V dc 3 25 A 20 V dc 2 25 A Power 65 W 45 W Battery pack Capacity 38 Wh 45 Wh Number of cells 2 3 Note The battery capacity is the typical or average capacity as measured in a specific test environment Capacities measured in other environments may differ but are no lower than the rated capacity see product label Microprocessor To view the microprocessor information...

Page 16: ...n keys Hotkeys Numeric keypad Connectors and slots Combo audio jack Power connector Ethernet connector HDMI connector USB Type A connector 2 USB C connector USB data transfer rate up to 5 Gbps for USB 3 2 Gen 1 ac mode Power output up to 5 V and 3 A dc mode Power output up to 5 V and 1 5 A with 38 W battery Power output up to 5 V and 3 A with 45 W battery Security features Nano security lock slot ...

Page 17: ... Maximum temperature when operating under the unpressurized condition 31 3 C 88 F Note When you charge the battery its temperature must be no lower than 10 C 50 F Relative humidity Operating 8 to 95 at wet bulb temperature 23 C 73 F Storage 5 to 95 at wet bulb temperature 27 C 81 F Avoid constant body contact with specific hot sections CAUTION When the computer is operating it should be placed on ...

Page 18: ...12 User Guide ...

Page 19: ...ane mode Night light mode Night light is a switch in Windows that you can turn on and off When it is turned on your screen shows warmer colors and the amount of emitted blue light is reduced Enabling night light reduces the chances of developing eye fatigue or eye strain Note For more guidance on reducing eye fatigue or eye strain go to https www lenovo com us en compliance visual fatigue Night li...

Page 20: ...f neither of the apps is pre installed you may install one on your own Lenovo Vantage is available for download free of charge from the Microsoft Store Note App features are subject to change with updates and specific features may not be available on all Lenovo products The Novo Button menu The Novo Button menu can be displayed before the operating system starts From the menu you can choose to Ope...

Page 21: ... the Microsoft Teams calls Notes Supported on select versions of Microsoft Teams Install Microsoft Teams manually Reject the Microsoft Teams calls Notes Supported on select versions of Microsoft Teams Install Microsoft Teams manually Open the Windows Calculator app Open Lenovo Vantage Lenovo PC Manager or an app launch bar Open the Windows snipping tool Play or pause playback of media Stop playbac...

Page 22: ...e following table provides an example of how the FnLock switch changes the default function of the F1 key FnLock FnLock light Default function of the F1 key Off Off Mute Unmute sound On On F1 function Note The F1 function is application dependent It may have no function if the active application does not have a definition for the key The FnLock switch shares the ESC key in the upper left corner of...

Page 23: ...t will be allowed to recharge again To extend your battery s lifespan the battery may optimize its full charge capacity based on your usage After prolonged periods of limited use full battery capacity may not be available until you discharge to as low as 20 and recharge completely For more information refer to the power section of Lenovo Vantage Set power button behavior By default pressing the po...

Page 24: ...s the first program that runs when a computer starts UEFI BIOS initializes hardware components and loads the operating system and other programs Your computer may include a setup program setup utility with which you can change certain UEFI BIOS settings Open the UEFI BIOS setup utility Step 1 Turn on or restart the computer Step 2 When the Lenovo logo appears on the screen press F2 repeatedly Note...

Page 25: ...o start the setup utility Master hard disk password No You must enter it to start the operating system User hard disk password The master hard disk password must be set You can use the user hard disk password to start the operating system Notes All passwords set in the setup utility consist of alphanumeric characters only If you start the setup utility using the user password you can only change a...

Page 26: ... user password You must set the administrator password before you can set the user password The administrator of the setup utility might need to set a user password for use by others Step 1 Open the UEFI BIOS setup utility using the administrator password Step 2 Select Security Set User Password and press Enter Step 3 Enter a password string that contains only letters and numbers and then press En...

Page 27: ...er password you cannot set hard disk password Step 3 Follow on screen instructions to set both master and user passwords Note The master and user hard disk passwords must be set at the same time Step 4 Select Exit Exit Saving Changes If the hard disk password is set you must provide the correct password to start the operating system Change or remove hard disk password Step 1 Open the UEFI BIOS set...

Page 28: ...22 User Guide ...

Page 29: ...y to drain out the liquid by turning over the computer If your computer has keyboard drainage holes on the bottom the liquid will be drained out through the holes Where can I get the latest device drivers and UEFI BIOS Lenovo Vantage or Lenovo PC Manager Lenovo Support Web site at https support lenovo com Self help resources Use the following self help resources to learn more about the computer an...

Page 30: ...support microsoft com What is a CRU Customer replaceable units CRUs are parts that can be upgraded or replaced by the customer A Lenovo computer may contain the following types of CRUs Self service CRU Parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost Optional service CRU Parts that can be installed or replaced by customer...

Page 31: ...d still need help you can call Lenovo Customer Support Center Before you contact Lenovo Record product information and problem details before you contact Lenovo Product information Problem symptoms and details Product name Machine type and serial number What is the problem Is it continuous or intermittent Any error message or error code What operating system are you using Which version Which softw...

Page 32: ...ller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available Services not covered Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintena...

Page 33: ...ht to improve and or modify the products and software programs described in the manuals included with your computer and the content of the manual at any time without additional notice The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase For the configura...

Page 34: ...cense including any Linux agreement s which may accompany software included with this product Lenovo may update this document at any time without notice For the latest information or any questions or comments contact or visit the Lenovo Web site https support lenovo com Trademarks Lenovo and the Lenovo logo are trademarks of Lenovo Microsoft Windows and Cortana are trademarks of the Microsoft grou...

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