• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
Symptom
Action
B “UEFI/POST diagnostic codes” on page 691 and Appendix C “DSA diagnostic
test results” on page 715.
2. Check the event logs (see “Event logs” on page 123).
Keyboard, mouse, or pointing-device problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 5 “Parts listing, Lenovo System x3300 M4 Type 7382” on page 153 to check if a component is a
structural, or FRU part.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
Symptom
Action
All or some keys on the
keyboard do not work.
1. Make sure that:
• The keyboard cable is securely connected.
• The server and the monitor are turned on.
2. If you are using a USB keyboard, run the Setup utility and enable keyboardless
operation.
3. If you are using a USB keyboard and it is connected to a USB hub, disconnect
the keyboard from the hub and connect it directly to the server.
4. Replace the keyboard.
The mouse or pointing device
does not work.
1. Make sure that:
• The mouse or USB device cable is securely connected to the server.
• The mouse or USB device drivers are installed correctly.
• The server and the monitor are turned on.
• The mouse option is enabled in the Setup utility.
2. If you are using a USB mouse or USB device and it is connected to a USB
hub, disconnect the mouse or USB device from the hub and connect it directly
to the server.
3. Replace the mouse or USB-device.
Memory problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 5 “Parts listing, Lenovo System x3300 M4 Type 7382” on page 153 to check if a component is a
structural, or FRU part.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
Symptom
Action
The amount of system memory
that is displayed is less than
Note:
If you change memory, you must update the memory configuration in the
Setup utility.
134
System x3300 M4 Installation and Service Guide
Summary of Contents for x3300 M4 7382
Page 1: ...System x3300 M4 Installation and Service Guide Machine Type 7382 ...
Page 6: ...iv System x3300 M4 Installation and Service Guide ...
Page 14: ...xii System x3300 M4 Installation and Service Guide ...
Page 166: ...152 System x3300 M4 Installation and Service Guide ...
Page 176: ...162 System x3300 M4 Installation and Service Guide ...
Page 704: ...690 System x3300 M4 Installation and Service Guide ...
Page 888: ...874 System x3300 M4 Installation and Service Guide ...
Page 896: ...Taiwan BSMI RoHS declaration 882 System x3300 M4 Installation and Service Guide ...
Page 906: ...892 System x3300 M4 Installation and Service Guide ...
Page 907: ......
Page 908: ......