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Appendix B. UEFI/POST diagnostic codes

UEFI/POST diagnostic error codes can be generated when the server starts or while the server is running.
UEFI/POST codes are logged in the IMM event log in the server.

For each event code, the following fields are displayed:

Event identifier

An identifier that uniquely identifies an event.

Event description

The logged message string that appears for an event.

Explanation

Additional information to explain why the event occurred.

Severity

An indication of the level of concern for the condition. The severity is abbreviated in the event log to the
first character. The following severities can be displayed.

Table 30. Event severity levels

Severity

Description

Informational

An informational message is something that was recorded for audit purposes,
usually a user action or a change of states that is normal behavior.

Warning

A warning is not as severe as an error, but if possible, the condition should be
corrected before it becomes an error. It might also be a condition that requires
additional monitoring or maintenance.

Error

An error typically indicates a failure or critical condition that impairs service or
an expected function.

User response

The actions that you should take to resolve the event.

Perform the steps in the order shown until the problem is solved. After you perform all of the actions that
are described in this field, if you cannot solve the problem, contact IBM Support.

The following is the list of the UEFI/POST error codes and suggested actions to correct the detected
problems.

List of UEFI events

This section lists all messages that can be sent from UEFI.

•

I.11002 [I.11002] A processor mismatch has been detected between one or more processors in

the system.

Explanation:

One or More Mismatched Processors Detected

Severity

Error

© Copyright Lenovo 2015, 2016

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Summary of Contents for x3300 M4 7382

Page 1: ...System x3300 M4 Installation and Service Guide Machine Type 7382 ...

Page 2: ...rmation document and the Safety Information and Environmental Notices and User Guide documents on the Lenovo Documentation CD Sixth Edition September 2016 Copyright Lenovo 2015 2016 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F...

Page 3: ...1 Installing a 3 5 inch hot swap hard disk drive 52 Installing a 3 5 inch simple swap hard disk drive 53 Installing an optical CD DVD drive 55 Installing an optional tape drive 56 Installing a PCI X riser card assembly 57 Installing an adapter 59 Installing an optional ServeRAID adapter memory module 65 Installing a RAID adapter remote battery or flash power module in the server 66 Installing the ...

Page 4: ...1 Nx boot failure 151 Chapter 5 Parts listing Lenovo System x3300 M4 Type 7382 153 Replaceable server components 153 Structural parts 159 Power cords 159 Chapter 6 Removing and replacing components 163 Installation guidelines 163 System reliability guidelines 164 Working inside the server with the power on 165 Handling static sensitive devices 165 Returning a device or component 166 Internal Cable...

Page 5: ... Wide Web 872 How to send DSA data 872 Creating a personalized support web page 872 Software service and support 873 Hardware service and support 873 Taiwan product service 873 Appendix E Notices 875 Trademarks 876 Important notes 876 Recycling information 876 Particulate contamination 877 Telecommunication regulatory statement 877 Electronic emission notices 878 Federal Communications Commission ...

Page 6: ...iv System x3300 M4 Installation and Service Guide ...

Page 7: ...en Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette produktet Antes de instalar este produto le...

Page 8: ...ce an English language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document For example if a caution statement is labeled Statement 1 translations for that caution statement are in the Safety Information document under Statement 1 Be sure to read all caution and danger statements in this documentation before you perform the proc...

Page 9: ...disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power cords from outlet 3 Remove signal cables from connectors ...

Page 10: ...controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 CAUTION Use safe pra...

Page 11: ...all a strain relief bracket option over the end of the power cord that is connected to the device you must connect the other end of the power cord to an easily accessible power source Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached...

Page 12: ...following label indicates a hot surface nearby Statement 26 CAUTION Do not place any object on top of rack mounted devices Statement 27 CAUTION Hazardous moving parts are nearby x System x3300 M4 Installation and Service Guide ...

Page 13: ... pads on the rack cabinet Always install stabilizer brackets on the rack cabinet Always install servers and optional devices starting from the bottom of the rack cabinet Always install the heaviest devices in the bottom of the rack cabinet Copyright Lenovo 2015 2016 xi ...

Page 14: ...xii System x3300 M4 Installation and Service Guide ...

Page 15: ...ceability RAS and System Management processor the memory RAS features include on line spare memory memory mirroring and chip kill support The FoD features include the onboard Ethernet upgrade from 2 ports to 4 ports Patsburg A to K upgrade key and SW HW RAID5 upgrade key The server comes with a limited warranty For information about the terms of the warranty and getting service and assistance see ...

Page 16: ...00000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 Important The server keys cannot be duplicated by a locksmith If you lose them order replacement keys from the key manufacturer The key serial number and the telephone number of the manufacturer are on a tag that is attached to the keys In addi...

Page 17: ... the Documentation Browser Use the Documentation Browser to browse the contents of the CD read brief descriptions of the documents and view documents using Adobe Acrobat Reader or xpdf The Documentation Browser automatically detects the regional settings in use in your server and displays the documents in the language for that region if available If a document is not available in the language for ...

Page 18: ...vice technicians The following documentation also comes with the server Warranty Information This document is in printed format and comes with the server It contains warranty terms and a pointer to the Lenovo Statement of Limited Warranty on the Lenovo website Important Notices This document is in printed format and comes with the server It contains information about the safety environmental and e...

Page 19: ...Caution These statements indicate situations that can be potentially hazardous to you A caution statement is placed just before the description of a potentially hazardous procedure step or situation Danger These statements indicate situations that can be potentially lethal or extremely hazardous to you A danger statement is placed just before the description of a potentially lethal or extremely ha...

Page 20: ... 3 5 system two internal SAS cable is required to support eight 3 5 hot swap HDDs with the required backplane PCI and PCI X expansion slots Six PCI e expansion slots on the system board Environment The Lenovo System X3300 compute node complies with ASHRAE class A3 specifications Power on Temperature 5 C 40 C 41 F 104 F up to 950mm 3 117ft Above 950m de rated maximum air temperature 1C 175m Humidit...

Page 21: ...al connector One D Sub VGA connector Power supply One fixed 460 watt power supply None support AEM function None support graphic card For two microprocessors installed the maximum HDD is up to 4 and the maximum PCIe cards is up to 3 Up to two hot swap power supply for redundant supply 550 watt ac Notes 1 None support graphic card 2 The maximum PCIe card is up to 3 when two microprocessors installe...

Page 22: ...96 Actual sound pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources The noise emission level stated in the declared upper limit sound power level for a random sample of system When more than 2 PCI e adapters have been installed on the system it is necessary to follow the fan configuration instruction as the table bel...

Page 23: ...Version 2 0 Program Requirements ECOVA Generalized Test Protocol for Calculating the Energy Efficiency of Internal Ac Dc and Dc Dc Power Supplies What your server offers The server uses the following features and technologies System Director Active Energy Manager Systems Director Active Energy ManagerTM AEM will measure monitor and manage the energy components built into Lenovo systems enabling a ...

Page 24: ...stallation CD which you can download from the Web provides programs to help you set up the server and install a Windows operating system The ServerGuide program detects installed optional hardware devices and provides the correct configuration programs and device drivers For more information about the ServerGuide Setup and Installation CD see Using the ServerGuide Setup and Installation CD on page...

Page 25: ... the Gigabit Ethernet controller on page 104 Integrated Trusted Platform Module TPM This integrated security chip performs cryptographic functions and stores private and public secure keys It provides the hardware support for the Trusted Computing Group TCG specification You can download the software to support the TCG specification when the software is available See http www ibm com servers eserv...

Page 26: ...server supports a maximum of two 550 watt or two 750 watt hot swap power supplies For redundancy support on hot swap models two power supplies must be installed in the server Two power supplies enables continued operation if one of the power supplies fails ServeRAID support A ServeRAID adapter provides hardware redundant array of independent disks RAID support to create configurations The standard...

Page 27: ...iple operating systems to run on a host system at the same time See Using the embedded hypervisor on page 101 for additional information Reliability availability and serviceability Three important computer design features are reliability availability and serviceability RAS The RAS features help to ensure the integrity of the data that is stored in the server the availability of the server when you...

Page 28: ...ate drive backplanes microprocessor and memory expansion tray and Ethernet cards DIMM isolation of excessive correctable error or multi bit error by the Unified Extensible Firmware Interface UEFI Standby voltage for system management features and monitoring Startup boot from LAN through remote initial program load RIPL or dynamic host configuration protocol boot protocol DHCP BOOTP System auto con...

Page 29: ...tor see the Systems Director Information Center at http publib boulder ibm com infocenter director v6r1x index jsp topic director_6 1 fqm0_main html and the Systems Management web page athttp shop lenovo com us en systems solutions which presents an overview of Systems Management and Systems Director The UpdateXpress System Pack Installer The UpdateXpress System Pack Installer detects supported an...

Page 30: ...ED is lit it indicates that the drive has failed If an optional ServeRAID controller is installed in the server when this LED is flashing slowly one flash per second it indicates that the drive is being rebuilt When the LED is flashing rapidly three flashes per second it indicates that the controller is identifying the drive DVD drive eject button Press this button to release a DVD or CD from the ...

Page 31: ...thernet LAN that is connected to the Ethernet port that corresponds to that LED System locator LED Use this blue LED to visually locate the server among other servers You can use Systems Director to light this LED remotely This LED is controlled by the IMM When you light the system locator LED the LED will blink and it will continue to blink until you turn it off Check log LED When this yellow LED...

Page 32: ...00000000000 000000000000 000000000000 000000000000 000000000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 000 000 000 000 0000 0000 00000 00000 00000 000 000 0000 0000 NMI button Press this button to force a nonmaskable interrupt to the microprocessor It allows you to blue screen the server and take a memory dump use this button only when directed by the Lenovo servic...

Page 33: ...egrated Management Module II IMM2 The IMM2 can take control of the shared serial port to redirect serial traffic using Serial over LAN SOL USB connectors Connect a USB device such as a USB mouse or keyboard to any of these connectors Ethernet connectors Use either of these connectors to connect the server to a network The following illustrations show the LEDs on the rear of the server 000000000000...

Page 34: ...SE TX or 1000BASE TX interface for the Ethernet port Ethernet connectors Use either of these connectors to connect the server to a network When you use the Ethernet 1 connector the network can be shared with the IMM through a single network cable Power supply LEDs This section shows the power supply LEDs on the server The following illustration shows the location of the power supply LEDs redundant...

Page 35: ...st turn on the server for the DC LED on the power supply to be lit The following minimum configuration is required for the server to start One microprocessor in microprocessor socket 1 One 2 GB DIMM per microprocessor on the system board One power supply Power cord 2 cooling fans fan 2 and rear fan The following table describes the problems that are indicated by various combinations of the power s...

Page 36: ...supply or system not power on 1 Reseat the power supply 2 Use the Power Configurator utility to determine current system power consumption For more information and to download the utility go to http www 03 ibm com systems bladecenter resources powerconfig html 3 For hot swap power supply systems follow actions listed in Power problems on page 139 and Solving power problems on page 145 Typically in...

Page 37: ...not turned on Turning on the server Use this information to turn on the server Approximately 5 seconds after the server is connected to ac power one or more fans might start running to provide cooling while the server is connected to power and the power on button LED will blink quickly Approximately 1 to 3 minutes after the server is connected to ac power the power control button becomes active th...

Page 38: ...ver from the operating system if your operating system supports this feature After an orderly shutdown of the operating system the server will turn off automatically You can press the power control button to start an orderly shutdown of the operating system and turn off the server if your operating system supports this feature If the operating system stops functioning you can press and hold the po...

Page 39: ...y installed device can cause system failure because of damaged pins in sockets or connectors loose cabling or loose components 4 Use the best practices to apply current firmware and device driver updates for the server and optional devices To download the System x Firmware Update Best Practices document go to www ibm com support entry portal docdisplay lndocid MIGR 5082923 brandind 5000008 Additio...

Page 40: ... terms of use at http www ibm com de support ecurep terms html You can use any of the following methods to send diagnostic data to Lenovo Standard upload http www ibm com de support ecurep send_http html Standard upload with the system serial number http www ecurep ibm com app upload_hw Secure upload http www ibm com de support ecurep send_http html secure Secure upload with the system serial numb...

Page 41: ... 0000 0000 0000 0000 0000 00 00 00 0 0 0 000 000 000 00 00 00 00 System board internal connectors The following illustration shows the internal connectors on the system board Chapter 2 Installing optional devices 27 ...

Page 42: ...he internal connectors on the microprocessor 2 expansion board System board external connectors The following illustration shows the external input output connectors on the system board 28 System x3300 M4 Installation and Service Guide ...

Page 43: ...em board The following illustration shows the jumper locations Note If there is a clear protective sticker on the top of the switch blocks you must remove and discard it to access the switches The following table describes the jumper on the system board Chapter 2 Installing optional devices 29 ...

Page 44: ...tivate deactivate clear or change ownership of the TPM TPM_PP iMM TPM physical presence Physical presence off default Physical presence on Note The physical presence requires manual setting on the server to change the TPM configuration The TPM is enabled and physical presence is not asserted by default The physical presence needs to be asserted to activate deactivate clear or change ownership of t...

Page 45: ...server then disconnect all power cords and external cables Review the information in Safety on page v and Installation guidelines on page 34 Handling static sensitive devices on page 36 and Turning off the server on page 24 2 Any system board switch or jumper blocks that are not shown in the illustrations in this document are reserved System board LEDs This section contains information about the s...

Page 46: ...nsion board Hard Disk Drive Backplane Connectors The following illustrations show the connectors on the 2 5 inch and 3 5 inch hard disk drive backplanes and the backplane assembly 1 Connectors on the hot swap 3 5 inch hard disk drive backplane 32 System x3300 M4 Installation and Service Guide ...

Page 47: ...he simple swap 3 5 inch hard disk drive backplane 3 Connectors on the 2 5 inch hard disk drive backplane 4 Connectors on the 2 5 inch hard disk drive backplane with the expander Chapter 2 Installing optional devices 33 ...

Page 48: ... your server is ready to function at maximum levels of performance To download firmware updates for your server go to http www ibm com support fixcentral Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code For additi...

Page 49: ... can be hot swapped which means that if the server and operating system support hot swap capability you can remove or install the component while the server is running Orange can also indicate touch points on hot swap components See the instructions for removing or installing a specific hot swap component for any additional procedures that you might have to perform before you remove or install the...

Page 50: ...h as paper clips hairpins and screws into the server Handling static sensitive devices Use this information to handle static sensitive devices Attention Static electricity can damage the server and other electronic devices To avoid damage keep static sensitive devices in their static protective packages until you are ready to install them To reduce the possibility of damage from electrostatic disc...

Page 51: ...y on page v and Installation guidelines on page 34 2 Turn off the server see Turning off the server on page 24 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device 3 Carefully turn the server on its side so that it is lying flat with the left side cover facing up 4 Unlock the left side cover using the key that comes w...

Page 52: ...00 000 Removing the air baffle Use this information to remove the air baffle To remove the air baffle complete the following steps 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 34 2 Turn off the server see Turning off the server on page 24 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the ...

Page 53: ...nnect all external cables as necessary to replace the device Step 3 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over Step 4 Unlock and remove the left side cover see Removing the left side cover on page 37 Step 5 Remove the air baffle see Removing the air baffle on page 38 Step 6 Disconnect the fan power cable fr...

Page 54: ...ace the device Step 3 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over Step 4 Unlock and remove the left side cover see Removing the left side cover on page 37 Step 5 Remove the air baffle see Removing the air baffle on page 38 Step 6 Disconnect the rear fan power cable from the system board see Fan Power Cable C...

Page 55: ... information to install a simple swap fan into the server The server comes with one 92mm x 92mm x 38mm simple swap fan fan 2 in the fan assembly The following instructions can be used to install any simple swap fan in the server Notes 1 When you install the second microprocessor you must also install fan 3 The fan filler can only be removed when fan 3 is installed Otherwise the fan filler must be ...

Page 56: ... 00D2593 must also be populated Or c When Lenovo 1 2TB 785GB 365GB High IOPS MLC Mono adapters have been installed on the system the fan P N 00D2593 must also be populated 1 Optional redundant fan P N 00D2593 Attention When fan 3 is installed and 16 GB 1 5V 32 GB 1 35V DIMMs are installed fan 1 must also be populated To install a simple swap fan complete the following steps 1 Read the safety infor...

Page 57: ...ng illustration 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 00 00 00 0 0 0 0 0 0 00 00 00 00 0 0 0 0 0 0 0 0 9 Connect the fan power cable on the system board see Internal Cable Routing and Connectors on page 166 If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 83 Installing a memory module Use this information to ins...

Page 58: ...DR3 2133 SDRAMs 8 byte primary data bus m is the DIMM type E Unbuffered DIMM UDIMM with ECC x72 bit module data bus R Registered DIMM RDIMM U Unbuffered DIMM with no ECC x64 bit primary data bus aa is the DDR3 SDRAM CAS latency in clocks at maximum operating frequency bb is the JEDEC SPD Revision Encoding and Additions level cc is the reference design file for the design of the DIMM d is the revis...

Page 59: ...le lists the DIMM connectors on each memory channel Table 7 DIMM connectors on each memory channel Microprocessor Channel 0 Channel 1 Channel 2 Microprocessor 1 DIMM connectors 1 and 2 DIMM connectors 3 and 4 DIMM connectors 5 and 6 Microprocessor 2 DIMM connectors 7 and 8 DIMM connectors 9 and 10 DIMM connectors 11 and 12 The following table shows the DIMM connectors that are associated with each...

Page 60: ...nstalled microprocessors DIMM connector population sequence 1 1 3 5 2 4 6 2 1 3 5 7 9 11 2 4 6 8 10 12 Memory mirroring mode When you use the memory mirroring feature consider the following information Memory mirroring mode replicates and stores data on two pairs of DIMMs simultaneously If a failure occurs the memory controller switches from the primary pair of memory DIMMs to the backup pair of D...

Page 61: ...ormation changes When you restart the server the system displays a message that indicates that the memory configuration has changed The following illustration shows the location of the DIMMs connectors on the system board To install a DIMM complete the following steps Step 1 Read the safety information that begins on page Safety on page v and Installation guidelines on page 34 Chapter 2 Installing...

Page 62: ...h the slots at the ends of the DIMM connector see System board internal connectors on page 27 for the locations of the DIMM connectors Step 9 Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously The retaining clips snap into the locked position when the DIMM is firmly seated in the connector Note If there is a gap between the DIMM and ...

Page 63: ... disk drive server models The server with eight 2 5 inch hard disk drives The server with sixteen 2 5 inch hard disk drives 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 The server with four 3 5 inch hard disk drives Chapter 2 Installing optional devices 49 ...

Page 64: ...ion that you must consider when you install a drive To confirm that the server supports the drive that you are installing see http www lenovo com serverproven Locate the documentation that comes with the drive and follow those instructions in addition to the instructions in this chapter Make sure that you have all the cables and other equipment that are specified in the documentation that comes wi...

Page 65: ... installed in the drive bay See the documentation for the ServeRAID adapter for instructions for installing a hard disk drive All hot swap drives in the server must have the same throughput speed rating using drives with different speed ratings might cause all drives to operate at the speed of the slowest drive You do not have to turn off the server to install hot swap drives in the hot swap drive...

Page 66: ... a 3 5 inch hot swap hard disk drive into the server Before installing a 3 5 inch hot swap hard disk drive read the following information Inspect the drive tray for signs of damage To maintain proper system cooling do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each drive bay You do not have to turn off the server to install hot swap drives...

Page 67: ...ay handle to the closed position 9 Check the hard disk drive status indicator to make sure that the hard disk drive is operating correctly After you replace a failed hard disk drive the green activity LED flashes as the disk spins up The yellow LED turns off after approximately 1 minute If the new drive starts to rebuild the yellow LED flashes slowly and the green activity LED remains lit during t...

Page 68: ...on 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables 3 Unlock the left side cover Note You must unlock the left side cover to open or remove the bezel When you lock the left side cover it locks both the cover and the bezel 4 Open the bezel see Removing the bezel on page 185 5 Remove the filler panel if one is present 6 Touch the static protective p...

Page 69: ... not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the follo...

Page 70: ...ty on page v and Installation guidelines on page 34 2 Turn off the server see Turning off the server on page 24 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server 3 Unlock and remove the left side cover see Removing the left side cover on page 37 4 Open the bezel see Removing the bezel on page 185 5 Remove the EMC shields from the dri...

Page 71: ...l devices Disconnect all power cords then disconnect all external cables from the server 3 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over 4 Unlock and remove the left side cover see Removing the left side cover on page 37 5 Touch the static protective package that contains the adapter to any unpainted metal sur...

Page 72: ...00000000000 00000000000 9 Press PCI X riser card assembly firmly into PCI slot 1 Attention Incomplete insertion might cause damage to the system board or the adapter 10 Make sure the latch on the rear side of the PCI X riser card assembly is secured to the rear of the server chassis 58 System x3300 M4 Installation and Service Guide ...

Page 73: ...stalling see http www lenovo com serverproven Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this section Do not set the maximum digital video adapter resolution above 1280 x 1024 at 75 Hz for an LCD monitor This is the highest resolution that is supported for any add on video adapter that you install in the server Avoid touchi...

Page 74: ...ernal RAID adapter in PCI riser card assembly 1 Notes While installing 16 GB 1 5 Volt 32 GB 1 35 Volt please refers to the table of fan configuration instruction Table 13 Fan Configuration Instruction Fans Conditions 2 and Rear fan Standard for all systems 3 1 When the second microprocessor is populated the fan is included in the second microprocessor kit P N 00D2581 00D2589 Or 2 When more than 2 ...

Page 75: ...mulex 10 GbE virtual fabric adapter III lite 95Y3768 95Y3766 Depending on your server models the server comes with an onboard RAID controller which provides basic RAID levels 0 and 1 functionality The server supports the following optional RAID adapters that you can purchase for additional RAID support For configuration information see the documentation that comes with the adapter or the ServeRAID...

Page 76: ...e package that contains the adapter to any unpainted metal surface on the server then remove the adapter from the package 7 Determine the PCI slot into which you will install the adapter 8 Press down the latch of the adapter retention brackets to the open position from the rear side of the server 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 000000...

Page 77: ...000 00000000000 00000000000 00000000000 Attention Incomplete insertion might cause damage to the system board or the adapter If you are installing or removing an adaptor into or from PCI slot 4 you have to press the release latch firstly as step 1 of the following illustration Chapter 2 Installing optional devices 63 ...

Page 78: ... the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over 4 Unlock and remove the left side cover see Removing the left side cover on page 37 5 See the documentation that comes with the adapter for any cabling instructions and information about jumper or switch settings It might be easier for you to route cables before you install the ...

Page 79: ...lation on page 83 Installing an optional ServeRAID adapter memory module Use this information to install an optional ServeRAID adapter memory module into the server To install an optional ServeRAID adapter memory module complete the following steps 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 34 2 Turn off the server see Turning off the server o...

Page 80: ...es it is sometimes necessary to install the batteries in another location in the server to prevent the batteries from overheating To install a RAID adapter remote battery in the server complete the following steps 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 34 2 Turn off the server see Turning off the server on page 24 and all attached peripher...

Page 81: ... obstruct any components on the system board 9 Install the battery a Align the battery cable connector with the slot on the battery holder Place the battery into the battery holder and make sure that the battery holder engages the battery securely Chapter 2 Installing optional devices 67 ...

Page 82: ... the server To install the microprocessor 2 expansion board complete the following steps Notes While installing 16 GB 1 5 Volt 32 GB 1 35 Volt please refers to the table of fan configuration instruction Table 15 Fan Configuration Instruction Fans Conditions 2 and Rear fan Standard for all systems 3 1 When the second microprocessor is populated the fan is included in the second microprocessor kit P...

Page 83: ...emove the air baffle see Removing the air baffle on page 38 6 Remove the fan assembly see Removing the fan assembly on page 39 7 Touch the static protective package that contains the microprocessor 2 expansion board to any unpainted metal surface on the server then remove the microprocessor 2 expansion board from the package 8 Install the microprocessor 2 expansion board side bracket a Align the s...

Page 84: ...000 00000000000 00000000000 10 Make sure the microprocessor 2 expansion board release levers are in the open position 11 Align the holes on the microprocessor 2 expansion board to the guide pins on the system board Install the microprocessor 2 expansion board on the system board 70 System x3300 M4 Installation and Service Guide ...

Page 85: ...herwise go to Completing the installation on page 83 Installing a microprocessor and heat sink Use this information to install a microprocessor and heat sink into the server Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details about handling these devices see Handling static sensitive devices on page 36 Notes If your server comes w...

Page 86: ...l then continue to step 5 4 Install the microprocessor a Align the holes on the microprocessor installation tool with the screws on the microprocessor bracket then place the microprocessor installation tool down over the microprocessor 1 Twist the handle clockwise 2 to attach the tool to the microprocessor Note The microprocessor fits only one way on the socket Installation tool Alignment pins Mic...

Page 87: ...ouch the thermal material on the bottom of the heat sink Touching the thermal material will contaminate it If the thermal material on the microprocessor or heat sink becomes contaminated contact your service technician a Remove the plastic protective cover from the bottom of the heat sink Attention Do not touch the thermal grease on the bottom of the heat sink after you remove the plastic cover To...

Page 88: ...t sink on the same microprocessor that is was removed from make sure that the following requirements are met The thermal grease on the heat sink and microprocessor is not contaminated Additional thermal grease is not added to the existing thermal grease on the heat sink and microprocessor Note Read the Safety information begins in Safety on page v Read the Installation guidelines on page 34 Read H...

Page 89: ... a fixed power supply The following notes describe the type of power supply that the server supports and other information that you must consider when you install a power supply To confirm that the server supports the power supply that you are installing see http www lenovo com serverproven Before replacing a power supply with one of a different wattage the user may use the Power Configurator util...

Page 90: ... always use an electrostatic discharge wrist strap or other grounding system when you work inside the server with the power on Step 2 Turn off the server see Turning off the server on page 24 and all attached peripheral devices Disconnect the power cord then disconnect all external cables from the server Step 3 Unlock and remove the left side cover see Removing the left side cover on page 37 Step ...

Page 91: ...r cord connector Step 10 If you are replacing a power supply with one of a different wattage apply the power information label provided with the new power supply over the existing power information label on the server Step 11 If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 83 Installing the power paddle card Use this information to insta...

Page 92: ...ea in the illustration Step 10 Tighten two screws showed as step 3 in the following illustration 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 Step 11 Install the hot swap power supply that came with the power paddle card see Installing a hot swap power supply on page 78 Step ...

Page 93: ...t be with the same power rating or wattage to ensure that the server will operate correctly Power supply 1 is the default primary power supply If power supply 1 fails you must replace the power supply with the same wattage immediately The user can order an optional power supply for redundancy These power supplies are designed for parallel operation In the event of a power supply failure the redund...

Page 94: ...h might result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when you work inside the server with the power on Step 2 Touch the static protective package that contains the hot swap power supply to any unpainted metal surface on the server then remove the power supply from the package and place it on a static protecti...

Page 95: ...ecomes active Step 7 Make sure that the ac power LED and the dc power LED on the ac power supply are lit indicating that the power supply is operating correctly The two green LEDs are to the right of the power cord connector Step 8 If you are replacing a power supply with one of a different wattage apply the power information label provided with the new power supply over the existing power informa...

Page 96: ...pheral devices Disconnect all power cords then disconnect all external cables from the server Step 3 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over Step 4 Unlock and remove the left side cover see Removing the left side cover on page 37 Step 5 Remove the air baffle see Removing the air baffle on page 38 Step 6 ...

Page 97: ...on Instructions that is included in the separately ordered rack package if necessary Step 7 Slide the server back into the rack if necessary Step 8 Start the server Confirm that is starts correctly and recognizes the newly installed devices and make sure that no error LEDs are lit Step 9 Complete the additional steps in Instructions for Business Partners on page 25 Installing the fan assembly Use ...

Page 98: ...0 00 00 00 00 0 0 0 0 0 0 0 0 Step 9 Connect the fan power cable on the system board see Internal Cable Routing and Connectors on page 166 Installing the rear fan Use this information to install the rear fan To install the rear fan complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 34 Step 2 Turn off the server see Tu...

Page 99: ...0 00 Step 9 Connect the rear fan power cable on the system board see Internal Cable Routing and Connectors on page 166 Installing the air baffle Use this information to install the air baffle Note When you install the second microprocessor you must also install fan 2 and the air baffle that come with the second microprocessor upgrade kit To install the air baffle complete the following steps Step ...

Page 100: ...ect all power cords then disconnect all external cables as necessary to replace the device Step 3 Slide the left side cover over the server until the left side cover edges slip into position over the chassis Important Before you slide the left side cover forward make sure that all the tabs on the cover engage the chassis correctly If all the tabs do not engage the chassis correctly it will be hard...

Page 101: ... 00000000 00000000 00000000 00000000 00000000 00000000 00000000 000 000 000 000 0000 0000 00000 00000 00000 000 000 0000 0000 You must turn off the server before you connect or disconnect cables See the documentation that comes with any external devices for additional cabling instructions It might be easier for you to route cables before you connect the devices to the server Chapter 2 Installing o...

Page 102: ...n optional RAID adapter and you have installed or removed a hard disk drive see the documentation that comes with the RAID adapter for information about reconfiguring the disk arrays The server comes with at least one microprocessor If more that one microprocessor is installed the server can operate as a symmetric multiprocessing SMP server You might have to upgrade the operating system to support...

Page 103: ...x and BladeCenter at https support lenovo com us en documents LNVO CENTER and click UpdateXpress System Pack Installer When you click an update an information page is displayed including a list of the problems that the update fixes Review this list for your specific problem however even if your problem is not listed installing the update might solve the problem Be sure to separately install any li...

Page 104: ...board Configuring UEFI compatible devices Use this information to configure UEFI compatible devices UEFI compatible expansion cards can be configured through the Setup utility To configure a UEFI compatible expansion card complete the following steps Note Before configuring a UEFI compatible device it is recommended to update the firmware for your server See Updating the firmware on page 89 for in...

Page 105: ...sor on page 101 Remote presence capability and blue screen capture The remote presence and blue screen capture features are integrated functions of the Integrated Management Module II IMM2 The remote presence feature provides the following functions Remotely viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz regardless of the system state Remotely accessing the server using the key...

Page 106: ...ed Windows operating systems Includes an online readme file with links to tips for your hardware and operating system installation Setup and configuration overview Use this information for the ServerGuide setup and configuration When you use the ServerGuide Setup and Installation CD you do not need setup diskettes You can use the CD to configure any supported Lenovo server model The setup program ...

Page 107: ...nd change passwords Set the startup characteristics of the server and the order of startup devices Set and change settings for advanced hardware features View set and change settings for power management features View and clear error logs Resolve configuration conflicts Starting the Setup utility Use this information to start up the Setup utility To start the Setup utility complete the following s...

Page 108: ...th UEFI 1 10 and UEFI 2 0 Processors Select this choice to view or change the processor settings Memory Select this choice to view or change the memory settings To configure memory mirroring select System Settings Memory Memory Mode Mirroring Devices and I O Ports Select this choice to view or change assignments for devices and input output I O ports You can configure the serial ports configure re...

Page 109: ... balance between performance and power Minimal power mode maximizes power savings Memory Power Management Select this choice to enable or disable power management on memory If you choose Disabled it will provide maximum performance but minimum power savings If you choose Automatic it is suitable for most applications Proc Performance States Select this choice to enable or disable processor perform...

Page 110: ...s NICs are supported for legacy PXE boot If more than four NICs are installed legacy PXE boot will not be attempted on some of the NICs To enable legacy PXE boot on the desired NIC connectors prioritize the desired NIC connectors by changing the Rom execution Order or disable the NIC connectors that you do not use from Enable Disable Adapter Option ROM Support menu Force Legacy Video on Boot Selec...

Page 111: ...p sequence keyboard NumLock state PXE boot option and PCI device boot priority Changes in the startup options take effect when you start the server The startup sequence specifies the order in which the server checks devices to find a boot record The server starts from the first boot record that it finds If the server has Wake on LAN hardware and software and the operating system supports Wake on L...

Page 112: ...is choice to save the changes that you have made in the settings Restore Settings Select this choice to cancel the changes that you have made in the settings and restore the previous settings Load Default Settings Select this choice to cancel the changes that you have made in the settings and restore the factory settings Exit Setup Select this choice to exit from the Setup utility If you have not ...

Page 113: ...re you change any switch settings or move any jumpers turn off the server then disconnect all power cords and external cables See the safety information that begins in Safety on page v Do not change settings or move jumpers on any system board switch or jumper blocks that are not shown in this document Clearing CMOS data does not affect the administrator password Administrator password If an admin...

Page 114: ...I IMM2 is a second generation of the functions that were formerly provided by the baseboard management controller hardware It combines service processor functions video controller and remote presence function in a single chip The IMM supports the following basic systems management features Active Energy Manager Alerts in band and out of band alerting PET traps IPMI style SNMP e mail Auto Boot Fail...

Page 115: ...to control the server power view system information and identify the server You can also save one or more commands as a text file and run the file as a script Serial over LAN Establish a Serial over LAN SOL connection to manage servers from a remote location You can remotely view and change the UEFI settings restart the server identify the server and perform other management functions Any standard...

Page 116: ...then select USB Storage Press Enter and then select Esc Step 5 Select Change Boot Order and then select Commit Changes then press Enter Step 6 Select Save Settings and then select Exit Setup If the embedded hypervisor flash device image becomes corrupt you can use the VMware Recovery CD that comes with the system to recover the flash device image To recover the flash device image complete the foll...

Page 117: ...ng the activation and installation of the activation key by using ToolsCenter or Lenovo Director see the Lenovo Features on Demand User s Guide at https fod lenovo com lkmsunder the Help section Note The server may need to be restarted to activate the feature Obtaining the IP address for the IMM Use this information to obtain the IP address for the IMM To access the Web interface to use the remote...

Page 118: ...e following steps Step 1 Install the Integrated Management Module Advanced Upgrade Step 2 Turn on the server Note Approximately 1 to 3 minutes after the server is connected to ac power the power control button becomes active after the power on LED flashes slowly Reactivate any Features on Demand features after replacing the system board Instructions for automating the activation of features and in...

Page 119: ...nt go to https fod lenovo com lkms log in and click Help Enabling Features on Demand RAID software Integrated into the integrated management module is a Features on Demand RAID software upgrade key that you can activate to get support for RAID levels 5 and 50 or 6 and 60 depending on the Features on Demand key For more information and instructions for activating the Features on Demand RAID softwar...

Page 120: ...teps 1 Turn on the server and make sure that the server is the owner of the keyboard video and mouse 2 When the prompt message is displayed you may perform either of the following a ServeRAID H1110 press Ctrl C b ServeRAID M5110 ServeRAID M5120 or ServeRAID M1115 press Ctrl H When you have finished changing settings press Esc to exit from the program select Save to save the settings that you have ...

Page 121: ...l Drive Operations 14 Under Virtual Drive Operation choose Select Operation Select the type of initialization you want to initialize 15 Select Start Operation 16 Select Yes to confirm 17 Select OK to continue 18 When the prompt Success is displayed select OK Notes 1 For further details on creating a software RAID array of hard disk drives please see the ServeRAID C105 documentation at http www 947...

Page 122: ...able systems to the network and to set up the Lenovo XClarity Administrator If you plan to use Lenovo XClarity Administrator to manage the server you must check for the latest applicable Lenovo XClarity Administrator updates For installing the Lenovo XClarity Administrator in VMware ESXi based and Hyper V environments and downloading Lenovo XClarity Administrator updates go to https support lenovo...

Page 123: ...m the Installed version list select the latest version and clickContinue Step 6 Download the available updates Step 7 Copy the downloaded files to the management server Step 8 On the management server on the Welcome page of the Systems Director web interface click the Manage tab and click Update Manager Step 9 Click Import updates and specify the location of the downloaded files that you copied to...

Page 124: ...nux based operating systems cdc_interface sh 4 After you install ASU use the following command syntax to set the UUID asu set SYSTEM_PROD_DATA SysInfoUUID uuid_value access_method Where uuid_value Up to 16 byte hexadecimal value assigned by you access_method The access method that you selected to use from the following methods Online authenticated LAN access type the command host imm_internal_ip u...

Page 125: ...type the command Note When using the remote LAN access method to access IMM using the LAN from a client the host and the imm_external_ip address are required parameters host imm_external_ip user imm_user_id password imm_password Where imm_external_ip The external IMM LAN IP address There is no default value This parameter is required imm_user_id The IMM account 1 of 12 accounts The default value i...

Page 126: ...vo provides a method for building a bootable media You can create a bootable media using the Bootable Media Creator BoMC application from the Tools Center website In addition the Windows and Linux based tool kits are also available to build a bootable media These tool kits provide an alternate method to create bootable media which will include the ASU application 3 Copy and unpack the ASU package ...

Page 127: ...TEM_PROD_DATA SysInfoProdName m t_model asu set SYSTEM_PROD_DATA SysInfoSerialNum s n asu set SYSTEM_PROD_DATA SysEncloseAssetTag asset_tag Online KCS access unauthenticated and user restricted You do not need to specify a value for access_method when you use this access method The KCS access method uses the IPMI KCS interface This method requires that the IPMI driver be installed Some operating s...

Page 128: ...es that do not use the userid and password default values asu set SYSTEM_PROD_DATA SYsInfoProdName m t_model host imm_ip user imm_user_id password imm_password asu set SYSTEM_PROD_DATA SYsInfoSerialNum s n host imm_ip user imm_user_id password imm_password asu set SYSTEM_PROD_DATA SYsEncloseAssetTag asset_tag host imm_ip user imm_user_id password imm_password Examples that do use the userid and pa...

Page 129: ...problem occurred If any hardware software or firmware was changed before the problem occurred if possible reverse those changes This might include any of the following items Hardware components Device drivers and firmware System software UEFI firmware System input power or network connections Step 2 View the light path diagnostics LEDs and event logs The server is designed for ease of diagnosis of...

Page 130: ...running preboot diagnostics For more information about UpdateXpress System Packs see http www ibm com support entry portal docdisplay lndocid SERV XPRESS and Updating the firmware on page 89 For more information about the Bootable Media Creator see https support lenovo com us en documents LNVO BOMC Be sure to separately install any listed critical updates that have release dates that are later tha...

Page 131: ...com support Step 8 Use the troubleshooting tables See Troubleshooting by symptom on page 129 to find a solution to a problem that has identifiable symptoms A single problem might cause multiple symptoms Follow the troubleshooting procedure for the most obvious symptom If that procedure does not diagnose the problem use the procedure for another symptom if possible If the problem remains contact Le...

Page 132: ...er is part of a shared hard disk drive cluster two or more servers sharing external storage devices If it is part of a cluster you can run all diagnostic programs except the ones that test the storage unit that is a hard disk drive in the storage unit or the storage adapter that is attached to the storage unit The failing server might be part of a cluster if any of the following conditions is true...

Page 133: ...tic programs on page 128 If DSA reports an error follow the instructions in Appendix C DSA diagnostic test results on page 715 If DSA does not report an error but you still suspect a problem see Solving undetermined problems on page 146 Diagnostic tools The following tools are available to help you diagnose and solve hardware related problems Event logs The event logs list the error codes and mess...

Page 134: ...mware and UEFI configuration DSA Portable create a DSA log which is a chronologically ordered merge of the system event log as the IPMI event log the integrated management module IMM chassis event log as the ASM event log and the operating system event logs You can send the DSA log as a file to Lenovo service when requested by service or view the information as a text file or HTML file Note Use th...

Page 135: ...page 128 for more information on running the DSA Preboot program on the server Troubleshooting by symptom These tables list problem symptoms and actions to correct the problems See Troubleshooting by symptom on page 129 for more information Power supply LEDs This section shows the power supply LEDs on the server The following illustration shows the location of the power supply LEDs redundant power...

Page 136: ...the power supply to be lit Power supply Power cord Note You must turn on the server for the DC LED on the power supply to be lit The following minimum configuration is required for the server to start One microprocessor in microprocessor socket 1 One 2 GB DIMM per microprocessor on the system board One power supply Power cord 2 cooling fans fan 2 and rear fan The following table describes the prob...

Page 137: ... Typically indicates a power supply is not fully seated On Off On Faulty power supply Replace the power supply On On On Faulty power supply Replace the power supply Event logs Error codes and messages are displayed in POST event log system event log integrated management module IMM2 event log and DSA event log POST event log This log contains the three most recent error codes and messages that wer...

Page 138: ...ssages see Appendix C DSA diagnostic test results on page 715 and Dynamic System Analysis on page 126 For more information about viewing the logs or clearing the logs see Viewing event logs through the Setup utility on page 124 Viewing event logs without restarting the server on page 124 and Clearing the error logs on page 126 Viewing event logs through the Setup utility Use this information to vi...

Page 139: ...ng system controlled network ports Use any of the following methods Run Portable DSA to view the diagnostic event log requires IPMI driver or create an output file that you can send to Lenovo service and support using a local copy Use IPMItool to view the system event log requires IPMI driver Use the Web browser interface to the IMM to view the system event log locally requires RNDIS USB LAN drive...

Page 140: ...ype the password and press Enter when you are prompted for POST to run If POST detects a problem an error message is displayed See Appendix B UEFI POST diagnostic codes on page 691 for more information If POST detects a problem an error message is sent to the POST event log see Event logs on page 123 for more information Dynamic System Analysis Dynamic System Analysis DSA collects and analyzes sys...

Page 141: ... and diagnostics on the server If you are able to start the server use DSA Portable DSA Preboot DSA Preboot runs outside of the operating system you must restart the server to run it It is provided in the flash memory on the server or you can create a bootable media such as a CD DVD ISO USB or PXE using the ToolsCenter Bootable Media Creator BoMC For more details see the BoMC User Guide at https s...

Page 142: ...teractive menu Step 6 Follow the instructions on the screen to select the diagnostic test to run If the server stops during testing and you cannot continue restart the server and try running the DSA Preboot diagnostic programs again If the problem remains replace the component that was being tested when the server stopped Diagnostic text messages Diagnostic text messages are displayed while the te...

Page 143: ...vo Support You can also choose to collect data manually It uses minimal system resources and can be downloaded from the Lenovo website For more information and to download Electronic Service Agent go to http www 01 ibm com support esa Error messages This section provides the list of error codes and messages for UEFI POST IMM2 and DSA that are generated when a problem is detected See Appendix B UEF...

Page 144: ...e b CD or DVD drive cable 4 Replace the components listed in step 3 one at a time in the order shown restarting the server each time 5 Trained service technician only Replace the system board A CD or DVD is not working correctly 1 Clean the CD or DVD 2 Replace the CD or DVD with new CD or DVD media 3 Run the CD or DVD drive diagnostic programs see Appendix C DSA diagnostic test results on page 715...

Page 145: ...whether the part is a consumable structural or FRU component The server is hung while the screen is on Cannot start the Setup utility by pressing F1 1 See Nx boot failure on page 151 for more information 2 See Recovering the server firmware on page 149 for more information The server cover was removed while running and the server shut off Replace the server cover and restart the server Hard disk d...

Page 146: ...ctivity LED is flashing and the yellow status LED is lit replace the drive If the activity of the LEDs remains the same go to step Hard disk drive problems on page 131 If the activity of the LEDs changes return to step 1 4 Make sure that the hard disk drive backplane is correctly seated When it is correctly seated the drive assemblies correctly connect to the backplane without bowing or causing mo...

Page 147: ...l state of the associated drive 1 If the yellow hard disk drive LED and the RAID adapter software do not indicate the same status for the drive complete the following steps a Turn off the server b Reseat the SAS SATA adapter c Reseat the backplane signal cable and backplane power cable d Reseat the hard disk drive e Turn on the server and observe the activity of the hard disk drive LEDs 2 See Prob...

Page 148: ... operation 3 If you are using a USB keyboard and it is connected to a USB hub disconnect the keyboard from the hub and connect it directly to the server 4 Replace the keyboard The mouse or pointing device does not work 1 Make sure that The mouse or USB device cable is securely connected to the server The mouse or USB device drivers are installed correctly The server and the monitor are turned on T...

Page 149: ...ograms on page 128 4 Make sure that there is no memory mismatch when the server is at the minimum memory configuration see Installing a memory module on page 43 for information about DIMM rules and population sequence 5 Reseat the DIMM 6 Restart the server Multiple rows of DIMMs in a branch are identified as failing 1 Reseat the DIMMs then restart the server 2 Remove the lowest numbered DIMM pair ...

Page 150: ...see the documentation that comes with the monitor for instructions for testing and adjusting the monitor If you cannot diagnose the problem call for service Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See Chapter 5 Parts listing Lenovo System x3300 M4 Type 7382 on page 153 to check if a component is a structural or FRU part If...

Page 151: ...ideo diagnostics see Running the DSA Preboot diagnostic programs on page 128 If the server passes the video diagnostics the video is good see Solving undetermined problems on page 146 Trained technician only If the server fails the video diagnostics replace the system board The monitor has screen jitter or the screen image is wavy unreadable rolling or distorted 1 If the monitor self tests show th...

Page 152: ... step is preceded by Trained technician only that step must be performed only by a trained technician Symptom Action An optional device that was just installed does not work 1 Make sure that The device is designed for the server see http www lenovo com serverproven You followed the installation instructions that came with the device and the device is installed correctly You have not loosened any o...

Page 153: ...rrectly a Disconnect the server power cords b Reconnect the power cords c Reseat the operator information panel cable and then repeat steps 3a and 3b If the server starts replace the operator information panel If the server does not start go to step 5 3 Make sure that The power cords are correctly connected to the server and to a working electrical outlet The type of memory that is installed is co...

Page 154: ...n panel are not lit See Solving undetermined problems on page 146 The Pwr rail 1 error has been recorded in the IMM2 event log 1 Disconnect the server power cords 2 Remove the following components if the Pwr rail 1 error has been recorded in the IMM2 event log a For the hot swap power supply systems Fan 3 Optional PCI adapter at Slot 4 if one is present Other optional PCI adapters if one is presen...

Page 155: ... Pwr rail 2 error has been recorded in the IMM2 event log again the microprocessor 1is defective Trained technician only replace microprocessor 1 see Installing a microprocessor and heat sink on page 71 5 Reinstall the component then restarting the server If the Pwr rail 2 error has been recorded in the IMM2 event log again the component that you just reinstalled is defective Replace the defective...

Page 156: ...eplace the defective component Trained technician only replace microprocessor 2 see Installing a microprocessor and heat sink on page 71 DIMMs 1 through 12 Fan 4 5 Trained technician only replace System board see Replacing the system board on page 279 The Pwr rail 5 error has been recorded in the IMM2 event log 1 Disconnect the server power cords 2 Remove the following components if the Pwr rail 5...

Page 157: ...p 2 one at a time in the order shown restarting the server each time 4 Trained technician only Replace the system board ServerGuide problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See Chapter 5 Parts listing Lenovo System x3300 M4 Type 7382 on page 153 to check if a component is a structural or FRU part If an action step ...

Page 158: ...FRU part If an action step is preceded by Trained technician only that step must be performed only by a trained technician Symptom Action You suspect a software problem 1 To determine whether the problem is caused by the software make sure that The server has the minimum memory that is needed to use the software For memory requirements see the information that comes with the software If you have j...

Page 159: ... Check log LED on the operator information panel is lit complete the following steps Check the IMM2 event log To access the web interface see Logging on to the Web interface on page 103 If a log indicates that there is a power rail failure find the location of the failed power rail on the power paddle card Disconnect the cables and power cords to all internal and external devices see Internal Cabl...

Page 160: ... operate at 100 Mbps you must use Category 5 cabling If you directly connect two servers without a hub or if you are not using a hub with X ports use a crossover cable To determine whether a hub has an X port check the port label If the label contains an X the hub has an X port Determine whether the hub supports auto negotiation If it does not try configuring the integrated Ethernet controller man...

Page 161: ...n requirement is 2 GB DIMM in slot 1 when one microprocessor is installed in the server Step 4 Turn on the server If the problem is solved when you remove an adapter from the server but the problem recurs when you reinstall the same adapter suspect the adapter if the problem recurs when you replace the adapter with a different one suspect the riser card If you suspect a networking problem and the ...

Page 162: ...orked What changes if any were made before the configuration failed Is this the original reported failure Diagnostic program type and version level Hardware configuration print screen of the system summary UEFI firmware level IMM firmware level Operating system software You can solve some problems by comparing the configuration and software setups between working and nonworking servers When you co...

Page 163: ... update package Notes You can obtain a server update package from one of the following sources Download the server firmware update from the World Wide Web Contact your Lenovo service representative To download the server firmware update package from the World Wide Web go to http www lenovo com support The flash memory of the server consists of a primary bank and a backup bank You must maintain a b...

Page 164: ...e type filename s where filename is the name of the executable file that you downloaded with the firmware update package Step 11 Turn off the server and disconnect all power cords and external cables and then remove the server cover Step 12 Move the UEFI boot recovery jumper back to the primary position pins 1 and 2 Step 13 Reinstall the server cover and then reconnect all the power cables Step 14...

Page 165: ...e server Nx boot failure Use this information for Nx boot failure Configuration changes such as added devices or adapter firmware updates and firmware or application code problems can cause the server to fail POST the power on self test If this occurs the server responds in either of the following ways The server restarts automatically and attempts POST again The server hangs and you must manually...

Page 166: ...152 System x3300 M4 Installation and Service Guide ...

Page 167: ...s is your responsibility If Lenovo acquires or installs a consumable component at your request you will be charged for the service Tier 1 customer replaceable unit CRU Replacement of Tier 1 CRUs is your responsibility If Lenovo installs a Tier 1 CRU at your request you will be charged for the installation Tier 2 customer replaceable unit You may install a Tier 2 CRU yourself or request Lenovo to i...

Page 168: ... Hard disk drive 900 GB 81Y9651 6 Hard disk drive 300 GB 81Y9671 6 Hard disk drive 2 5 inch hot swap 1 TB 7 2 K 6 Gbps NL SAS SFF hard disk drive 81Y9691 6 Hard disk drive 2 5 inch hot swap 1 TB 7 2 K 6 Gbps NL SATA SFF hard disk drive 81Y9731 Hard disk drive 2 5 inch 512 GB SSD 6 Gbps SATA SFF slim hard disk drive 49Y5845 Hard disk drive 2 5 inch 256 GB SSD 6 Gbps SATA SFF slim hard disk drive 90...

Page 169: ... swap 500 GB 7 2 K 6 Gbps SATA hard disk drive 81Y9787 Hard disk drive 3 5 inch hot swap 2 TB 7 2 K 6 Gbps SATA hard disk drive 81Y9795 Hard disk drive 3 5 inch hot swap 3 TB 7 2 K 6 Gbps SATA hard disk drive 81Y9799 Hard disk drive 3 5 inch hot swap 1 TB 7 2 K 6 Gbps SAS hard disk drive 90Y8568 Hard disk drive 3 5 inch hot swap 2 TB 7 2 K 6 Gbps SAS hard disk drive 90Y8573 Hard disk drive 3 5 inc...

Page 170: ...1333MHz 95W microprocessor 90Y4742 Microprocessor Intel Xeon E5 2407 4C 2 2GHz 10MB cache 1066MHz 80W microprocessor 90Y4743 Microprocessor Intel Xeon E5 2403 4C 1 8GHz 10MB cache 1066MHz 80W microprocessor 90Y4744 Microprocessor Intel Xeon E5 2470 8C 2 3GHz 20MB cache 1600MHz 95W microprocessor 90Y4736 Microprocessor Intel Xeon E5 2450 8C 2 1GHz 20MB cache 1600MHz 95W microprocessor 90Y4738 Micro...

Page 171: ...5 32 Power 550 watt redundant power supply unit 00J6844 Power 750 watt redundant power supply unit 94Y8071 Power 750 watt high efficiency platinum AC power supply 69Y5747 Power 750 watt power supply 94Y8086 Power 460 watt power supply 94Y8083 34 DC DC power paddle card 94Y8060 35 Power 460 watt fixed power supply unit 94Y8057 Kit first 2 5 inch hot swap kit 00D2817 Kit tower to rack kit 68Y7213 Ki...

Page 172: ...erveRAID H1110 SAS SATA adapter 81Y4494 Adapter ServeRAID M5100 Series 512 MB Cache RAID 5 Upgrade 81Y4485 Adapter ServeRAID M5110 90Y4449 Adapter ServeRAID M5120 81Y4479 Adapter dual port 10 GbE adapter 81Y9993 Adapter broadcom NetXtreme I Quad port GbE adapter 90Y9355 Adapter broadcom NetXtreme I Dual port GbE adapter 90Y9373 Adapter Emulex 10GbE virtual fabric adapter III 95Y3766 Adapter 365 GB...

Page 173: ... GBM 00D2805 Filler power supply unit filler 94Y7610 Tower to rack kit 00D2820 Battery holder 94Y7609 Bracket PCI adapter 3U 94Y7628 To order a structural part go to http www ibm com If you need help with your order call the toll free number that is listed on the retail parts page or contact your local Lenovo representative for assistance Power cords For your safety a power cord with a grounded at...

Page 174: ...f Madagascar Mali Martinique Mauritania Mauritius Mayotte Moldova Republic of Monaco Mongolia Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Reunion Romania Russian Federation Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Slovakia Slovenia Republic of Somalia Spain Suriname Sweden Syrian Arab Republic Tajikistan Tahiti Togo Tunisia Turkey Turkmenistan Ukraine ...

Page 175: ...uba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Thailand Taiwan United States of America Venezuela 39M5219 Korea Democratic People s Republic of Korea Republic of 39M5199 Japan 39M5226 India 39M5240 Brazil Chapter 5 Parts listing Lenovo System x3300 M4 Type 7382 ...

Page 176: ...162 System x3300 M4 Installation and Service Guide ...

Page 177: ...ving or installing a hot swap devices Before you install optional devices read the following information Read the safety information that begins in Safety on page v and the guidelines in Handling static sensitive devices on page 36 This information will help you work safely Make sure that the devices that you are installing are supported For a list of supported optional devices for the server see ...

Page 178: ...ver open or close a latch and so on Orange on a component or an orange label on or near a component indicates that the component can be hot swapped which means that if the server and operating system support hot swap capability you can remove or install the component while the server is running Orange can also indicate touch points on hot swap components See the instructions for removing or instal...

Page 179: ...l into the server as you lean over it Avoid dropping any metallic objects such as paper clips hairpins and screws into the server Handling static sensitive devices Use this information to handle static sensitive devices Attention Static electricity can damage the server and other electronic devices To avoid damage keep static sensitive devices in their static protective packages until you are read...

Page 180: ...view the following information before connecting power and signal cables to internal drives The drives that are preinstalled in the server come with power and signal cables attached If you replace any drives remember which cable is attached to which drive When you route a cable make sure that it does not block the airflow to the rear of the drives or over the microprocessor or DIMMs Power Cable Co...

Page 181: ...on contains information about the operator information panel cable connection The following illustration shows the internal cable routing and connectors from the operator information panel to the system board Chapter 6 Removing and replacing components 167 ...

Page 182: ... tape drive cable connection You can install either USB or SATA tape drives in the server The following illustration shows the internal cable routing and connectors for the USB tape drives It also shows the internal power cable for the optical drives 168 System x3300 M4 Installation and Service Guide ...

Page 183: ... cable connection Review the following information before connecting power and signal cables to internal drives 1 Connectors on the hot swap 3 5 inch hard disk drive backplane 2 Connectors on the simple swap 3 5 inch hard disk drive backplate Chapter 6 Removing and replacing components 169 ...

Page 184: ...3 Connectors on the 2 5 inch hard disk drive backplane 4 Connectors on the 2 5 inch hard disk drive backplane with the expander 170 System x3300 M4 Installation and Service Guide ...

Page 185: ...out RAID operation and complete instructions for using the ServeRAID adapter Review the following information before connecting cables to the backplanes 1 For server models with eight 2 5 inch hot swap hard disk drives with the redundant power supply 2 For server models with eight 2 5 inch hot swap hard disk drives with the redundant power supply and the serveRAID adapter Chapter 6 Removing and re...

Page 186: ...3 For server models with sixteen 2 5 inch hot swap hard disk drives with the redundant power supply 172 System x3300 M4 Installation and Service Guide ...

Page 187: ...4 For server models with sixteen 2 5 inch hot swap hard disk drives with the redundant power supply and the serveRAID adapter Chapter 6 Removing and replacing components 173 ...

Page 188: ...5 For server models with four 3 5 inch hot swap hard disk drives with the fixed power supply 174 System x3300 M4 Installation and Service Guide ...

Page 189: ...ply and the serveRAID adapter 7 For server models with eight 3 5 inch hot swap hard disk drives with the fixed power supply Note It is necessary to use one 2 8 pins to 2 7 pins power cable for these server models come with a fixed power supply Chapter 6 Removing and replacing components 175 ...

Page 190: ...swap hard disk drives with the fixed power supply and the serveRAID adapter Note It is necessary to use one 2 8 pins to 2 7 pins power cable for these server models come with a fixed power supply 176 System x3300 M4 Installation and Service Guide ...

Page 191: ...able for these server models come with a redundant power supply 10 For server models with four 3 5 inch hot swap hard disk drives with the redundant power supply and the serveRAID adapter Note It is necessary to use one 2 8 pins to 2 7 pins power cable for these server models come with a redundant power supply Chapter 6 Removing and replacing components 177 ...

Page 192: ...inch hot swap hard disk drives with the redundant power supply Note It is necessary to use two 2 8 pins to 2 7 pins power cables for these server models come with a redundant power supply 178 System x3300 M4 Installation and Service Guide ...

Page 193: ... 8 pins to 2 7 pins power cables for these server models come with a redundant power supply 13 For server models with four 3 5 inch simple swap hard disk drives with the fixed power supply Note It is necessary to use one 2 7 pins to 2 8 pins power cables for these server models come with the fixed power supply Chapter 6 Removing and replacing components 179 ...

Page 194: ...swap hard disk drives with the fixed power supply and the serveRAID adapter Note It is necessary to use one 2 7 pins to 2 8 pins power cables for these server models come with the fixed power supply 180 System x3300 M4 Installation and Service Guide ...

Page 195: ...3 5 inch simple swap hard disk drives with the fixed power supply Note It is necessary to use one 2 7 pins to 2 8 pins power cable for these server models come with a fixed power supply Chapter 6 Removing and replacing components 181 ...

Page 196: ...and the ServeRAID adaptery Note It is necessary to use one 2 7 pins to 2 8 pins power cable for these server models come with a fixed power supply 17 For server models with four 3 5 inch simple swap hard disk drives with the redundant power supply 182 System x3300 M4 Installation and Service Guide ...

Page 197: ...h simple swap hard disk drives with the redundant power supply with the serveRAID adapter 19 For server models with eight 3 5 inch simple swap hard disk drives with the redundant power supply Chapter 6 Removing and replacing components 183 ...

Page 198: ...inch simple swap hard disk drives with the redundant power supply with the serveRAID adapter Fan Power Cable Connection This section contains information on the fan power cable connection 184 System x3300 M4 Installation and Service Guide ...

Page 199: ...arged for the installation The illustrations in this document might differ slightly from the hardware Removing the bezel Use this information to remove the bezel from the server To remove the bezel complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 163 Step 2 Turn off the server see Turning off the server on page 24 a...

Page 200: ... in Safety on page v and Installation guidelines on page 163 Step 2 Turn off the server see Turning off the server on page 24 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 Remove the exiting bezel see Removing the bezel on page 185 Step 4 Touch the static protective package that contains the bezel then r...

Page 201: ...rectly see Chapter 4 Troubleshooting on page 115 for diagnostic information Attention The server automatically powers off when the left side cover is removed To remove the left side cover complete the following steps 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 163 2 Turn off the server see Turning off the server on page 24 and all attached peri...

Page 202: ...nto position over the chassis Important Before you slide the left side cover forward make sure that all the tabs on the cover engage the chassis correctly If all the tabs do not engage the chassis correctly it will be hard to remove the cover later Step 4 Lock the left side cover using the key that comes with the server Replacing the stabilizing feet Use this information to replace the stabilizing...

Page 203: ...ation that begins in Safety on page v and Installation guidelines on page 163 2 Turn off the server see Turning off the server on page 24 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server 3 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over 4 Unlock a...

Page 204: ...t begins in Safety on page v and Installation guidelines on page 163 Step 2 Turn off the server see Turning off the server on page 24 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 Remove the left side cover see Removing the left side cover on page 187 Step 4 Remove the existing air baffle see Removing th...

Page 205: ...fety information that begins in Safety on page v and Installation guidelines on page 163 2 Turn off the server see Turning off the server on page 24 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server 3 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over...

Page 206: ...nt the batteries from overheating To replace a RAID adapter remote battery in the server complete the following steps 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 163 2 Turn off the server see Turning off the server on page 24 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server 3 Car...

Page 207: ...er 1 CRUs Replacement of Tier 1 CRUs is your responsibility If Lenovo installs a Tier 1 CRU at your request you will be charged for the installation The illustrations in this document might differ slightly from your hardware Installing drives The followings are illustrations of the server and the location of the drive bays Your hardware might differ depending on the model Note If the server is con...

Page 208: ... drives The server with sixteen 2 5 inch hard disk drives 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 The server with four 3 5 inch hard disk drives 194 System x3300 M4 Installation and Service Guide ...

Page 209: ...tion that you must consider when you install a drive To confirm that the server supports the drive that you are installing see http www lenovo com serverproven Locate the documentation that comes with the drive and follow those instructions in addition to the instructions in this chapter Make sure that you have all the cables and other equipment that are specified in the documentation that comes w...

Page 210: ... Make sure that the drive is correctly installed in the drive bay See the documentation for the ServeRAID adapter for instructions for installing a hard disk drive All hot swap drives in the server must have the same throughput speed rating using drives with different speed ratings might cause all drives to operate at the speed of the slowest drive You do not have to turn off the server to install...

Page 211: ...ect the drive and drive bay for signs of damage Make sure that the drive is correctly installed in the drive bay See the documentation for the ServeRAID adapter for instructions for installing a hard disk drive All hot swap drives in the server must have the same throughput speed rating using drives with different speed ratings might cause all drives to operate at the speed of the slowest drive Yo...

Page 212: ...until the drive is seated in the hot swap bay and the release latch clicks into place Notes a After you install the hard disk drive check the disk drive status LEDs to verify that the hard disk drive is operating correctly If the yellow hard disk drive status LED is lit continuously that drive is faulty and must be replaced If the green hard disk drive activity LED is flashing the drive is being a...

Page 213: ...electrostatic discharge wrist strap or other grounding system when you work inside the server with the power on 2 Unlock and remove the left side cover Note You must unlock the left side cover to open or remove the bezel When you lock the left side cover it locks both the cover and the bezel 3 Open the bezel see Removing the bezel on page 185 4 Remove the filler panel if one is present 5 Push the ...

Page 214: ...ng steps 1 Read the safety information that begins Safety on page v and Installation guidelines on page 163 Attention Static electricity that is released to internal server components when the server is powered on might cause the server to halt which might result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when you...

Page 215: ...adapters 10 Close the bezel 11 Lock the left side cover If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 83 Removing a 3 5 inch simple swap hard disk drive Use this information to remove a 3 5 inch simple swap hard disk drive Before removing a 3 5 inch simple swap hard disk drive read the following information Inspect the drive tray for s...

Page 216: ...drive bay If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 83 Replacing a 3 5 inch simple swap hard disk drive Use this information to replace a 3 5 inch simple swap hard disk drive Before replacing a 3 5 inch simple swap hard disk drive read the following information Inspect the drive tray for signs of damage To maintain proper system co...

Page 217: ...with the guide rails in the bay 00000 00000 00000 00000 00000 00000 00000 00000 00000 00000 000 000 000 0000 0000 0000 0000 000 000 000 000 000 000 0000 0000 0000 000 000 000 0000 0000 0000 00 00 0000000 0000000 0000000 0000000 0000000 7 Gently push the drive into the bay until the drive stops 8 Close the bezel 9 Lock the left side cover If you have other devices to install or remove do so now Oth...

Page 218: ...t view directly with optical instruments and avoid direct exposure to the beam Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 2 Read the safety information that begins in Safety on page v and Installation guidelines on page 163 3 Turn off the server see Turning off the server on page 24 and all attached peripheral devices Disconnect all power co...

Page 219: ... determine whether you must set any switches or jumpers in the drive You have removed the blue optical drive rails from the side of the old drive and have them available for installation on the new drive Note If you are installing a drive that contains a laser observe the following safety precautions Statement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmit...

Page 220: ... disconnect all external cables from the server 4 Unlock and remove the left side cover see Removing the left side cover on page 187 5 Open the bezel see Removing the bezel on page 185 6 Remove the air baffle see Removing the air baffle on page 189 7 Remove the fan assembly see Removing the fan assembly on page 39 8 Remove the existing DVD drive see Removing an optical CD DVD drive on page 203 9 T...

Page 221: ...er see Turning off the server on page 24 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server 3 Unlock and remove the left side cover see Removing the left side cover on page 187 4 Open the bezel see Removing the bezel on page 185 5 Disconnect power and signal cables to the drive and the connectors on the system board see Internal Cable...

Page 222: ... the bezel see Removing the bezel on page 185 5 Remove the air baffle see Removing the air baffle on page 189 6 Remove the fan assembly see Removing the fan assembly on page 39 7 Remove the existing tape drive see Removing an optional tape drive on page 207 8 Touch the static protective package that contains the DVD drive to any unpainted metal surface on the server then remove the DVD drive from ...

Page 223: ... left side cover see Removing the left side cover on page 187 Step 5 Pull the hard disk drives and filler panels out of the server slightly to disengage them from the hard disk drive backplane Step 6 Remove the 2 5 inch hot swap SAS SATA hard disk drive backplane see Replacing a 2 5 inch disk drive backplane on page 237 You can install an Lenovo System x3300 M4 Hot swap SAS SATA 8 Pac HDD option i...

Page 224: ...0 00000 00000 00000000 00000000 00000000 00000000 00000000 b Fasten the four screws 7 Install the 2 5 inch hot swap hard disk drive backplane see Replacing a 2 5 inch disk drive backplane on page 237 8 Install the EMC shields that come with the option 9 Install the 2 5 inch hard disk drives see Installing a 2 5 inch hot swap hard disk drive on page 51 10 Install the drive bay filler panels that co...

Page 225: ...4 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 Carefully turn the server on its side so that it is lying flat with the cover facing up Note Do not allow the server to fall over Step 4 Unlock and remove the left side cover see Removing the left side cover on page 187 Step 5 Remove the air baffle see Remo...

Page 226: ...0000 00000000000 00000000000 Step 9 Pull the adapter out of the adapter connector then lift the adapter out of the server 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 212 System x3300 M4 Installation and Service Guide ...

Page 227: ...ackaging instructions and use any packaging materials for shipping that are supplied to you Replacing an adapter Use this information to replace an adapter The following notes describe the types of adapters that the server supports and other information that you must consider when you replace an adapter To confirm that the server supports the adapter that you are installing see http www lenovo com...

Page 228: ...x4 low profile internal RAID adapter PCI e Gen2 x4 low profile internal RAID adapter Note PCI e slot 3 on PCI X riser card assembly 2 is reserved for an optional internal RAID adapter Do not install any internal RAID adapter in PCI riser card assembly 1 The following table lists the option part numbers and CRU part numbers for the network adapters Table 22 Network adapters Network Adapters Descrip...

Page 229: ...ter solution before you update the code Attention Static electricity that is released to internal server components when the server is powered on might cause the server to stop which might result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when working inside the server with the power on To install an adapter compl...

Page 230: ...brackets to the open position from the rear side of the server 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 12 Remove the PCI slot filler if installed Keep the filler in a safe place for potential future use 13 Press the adapter firmly into the expansion slot 216 System x3300 M4 Installat...

Page 231: ...00000000000 00000000000 00000000000 Attention Incomplete insertion might cause damage to the system board or the adapter If you are installing or removing an adaptor into or from PCI slot 4 you have to press the release latch firstly as step 1 of the following illustration Chapter 6 Removing and replacing components 217 ...

Page 232: ... the server on page 24 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server 3 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over 4 Unlock and remove the left side cover see Removing the left side cover on page 187 5 Remove the air baffle see Removing the...

Page 233: ...adapter If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 83 Removing a RAID adapter remote battery or flash power module from the server Use this information to remove a RAID adapter remote battery or flash power module from the server To remove an optional ServeRAID adapter remote battery complete the following steps 1 Read the safety in...

Page 234: ...atteries it is sometimes necessary to install the batteries in another location in the server to prevent the batteries from overheating To replace a RAID adapter remote battery in the server complete the following steps 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 163 2 Turn off the server see Turning off the server on page 24 and all attached p...

Page 235: ...he system board see Installing an adapter on page 59 11 Connect one end of the battery cable to the RAID adapter battery connector 12 Route the remote battery cable as shown in the following illustration Attention Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board 13 Install the battery a Align the battery cable connector with t...

Page 236: ...ns in Safety on page v and Installation guidelines on page 163 2 Turn off the server see Turning off the server on page 24 and all attached peripheral devices 3 Disconnect all power cords then disconnect all external cables from the server 4 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over 5 Unlock and remove the...

Page 237: ...er see Turning off the server on page 24 and all attached peripheral devices 3 Disconnect all external cables and power cords 4 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over 5 Unlock and remove the left side cover see Removing the left side cover on page 187 6 Remove the air baffle see Removing the air baffle ...

Page 238: ...s in Safety on page v and Installation guidelines on page 163 2 Turn off the server see Turning off the server on page 24 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server 3 Disconnect all external cables and power cords 4 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow t...

Page 239: ...he server see Turning off the server on page 24 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server 3 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over 4 Unlock and remove the left side cover see Removing the left side cover on page 187 5 Remove the ai...

Page 240: ...00000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 11 Press PCI X riser card assembly firmly into PCI slot 1 Attention Incomplete insertion might cause damage to the system board or the adapter 12 Make sure the latch on the rear side of the PCI X riser card assembly is secured to the rear of the serv...

Page 241: ...ote In the U S call 1 800 IBM 4333 for information about battery disposal If you replace the original lithium battery with a heavy metal battery or a battery with heavy metal components be aware of the following environmental consideration Batteries and accumulators that contain heavy metals must not be disposed of with normal domestic waste They will be taken back free of charge by the manufactur...

Page 242: ...as required by local ordinances or regulations To remove the system board battery complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 163 Step 2 Turn off the server see Turning off the server on page 24 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to re...

Page 243: ...lace the system battery The following notes describe information that you must consider when replacing the system board battery in the server When replacing the system board battery you must replace it with a lithium battery of the same type from the same manufacturer To order replacement batteries call 1 800 426 7378 within the United States and 1 800 465 7999 or 1 800 465 6666 within Canada Outs...

Page 244: ...rver on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over Step 5 Remove the left side cover see Removing the left side cover on page 187 Step 6 Remove the air baffle see Removing the air baffle on page 189 Step 7 Remove the fan assembly see Removing the fan assembly on page 39 Step 8 Remove the system battery 1 If there is a rubber cover on t...

Page 245: ...power on password 3 Re configure the server See Starting the Setup utility on page 93 Step 13 Dispose of the battery as required by local ordinances or regulations See the Lenovo Environmental Notices and User s Guide on the Lenovo Documentation CD for more information If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 83 Removing the front...

Page 246: ...nector and operator information assembly backward out of the server shown as the illustration 00000 00000 00000 00000 00000 00000 00000 00000 00000 00000 00000 00000 00000 00000 Step 10 If you are instructed to return the USB connector and operator information assembly follow all packaging instructions and use any packaging materials for shipping that are supplied to you Replacing the front USB co...

Page 247: ...er see Removing the left side cover on page 187 Step 6 Remove the air baffle see Removing the air baffle on page 189 Step 7 Remove the fan assembly see Removing the fan assembly on page 39 Step 8 The USB connector and operator information panel assembly shown as the illustration Step 9 Removing the USB connector and operator information panel assembly out from the server if there is one present Se...

Page 248: ... remove the 2 5 inch disk drive backplane complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 163 Step 2 Turn off the server see Turning off the server on page 24 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 Disconnect all e...

Page 249: ...ling a 2 5 inch hot swap hard disk drive on page 51 Step 8 Remove the air baffle see Removing the air baffle on page 189 Step 9 Remove the fan assembly see Removing the fan assembly on page 39 Step 10 Note where the power signal and configuration cables are connected to the 2 5 inch hard disk drive backplane then disconnect them see Internal Cable Routing and Connectors on page 166 Step 11 Lift up...

Page 250: ... 0000 0000 Step 12 For removing the remained backplane repeat step 10 and 11 Step 13 If you are instructed to return the drive backplane follow all packaging instructions and use any packaging materials for shipping that are supplied to you 236 System x3300 M4 Installation and Service Guide ...

Page 251: ...00 000 000 000 000 000 Step 5 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over Step 6 Remove the left side cover see Removing the left side cover on page 187 Step 7 Remove the air baffle see Removing the air baffle on page 189 Step 8 Remove the fan assembly see Removing the fan assembly on page 39 Step 9 Remove t...

Page 252: ...0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 238 System x3300 M4 Installation and Service Guide ...

Page 253: ...tall the fan assembly see Installing the fan assembly on page 83 Step 18 Install the air baffle see Replacing the air baffle on page 190 Step 19 Install and lock the left side cover see Replacing the left side cover on page 188 Step 20 Reconnect the external cables and power cords then turn on the attached devices and turn on the server Step 21 If you are instructed to return the drive backplane f...

Page 254: ...00000000 00000000 000 000 000 000 000 000 000 000 Step 5 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over Step 6 Remove the left side cover see Removing the left side cover on page 187 Step 7 Remove the 3 5 inch hot swap hard disk drives see Installing a 3 5 inch hot swap hard disk drive on page 52 Step 8 Remove ...

Page 255: ... 00000 00000 00000 Step 12 For removing the remained backplane repeat step 10 and 11 Step 13 If you are instructed to return the drive backplane follow all packaging instructions and use any packaging materials for shipping that are supplied to you Chapter 6 Removing and replacing components 241 ...

Page 256: ...l attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the device Step 3 Disconnect all external cables and power cords Step 4 Open the bezel from the release point on the left edge of the bezel and rotate the left side of the bezel away from the server 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 000...

Page 257: ...ng the air baffle on page 189 Step 9 Remove the fan assembly see Removing the fan assembly on page 39 Step 10 Touch the static protective package that contains the hard disk drive backplane to any unpainted metal surface on the server then remove the backplane from the package Step 11 Remove the existing 3 5 inch hard disk drive backplane see Removing a 3 5 inch disk drive backplane on page 240 St...

Page 258: ...embly see Installing the fan assembly on page 83 Step 18 Install the air baffle see Replacing the air baffle on page 190 Step 19 Install and lock the left side cover see Replacing the left side cover on page 188 Step 20 Reconnect the external cables and power cords then turn on the attached devices and turn on the server Step 21 If you are instructed to return the drive backplane follow all packag...

Page 259: ... must install the fan assembly before removing or installing the power supply Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 163 Attention Static electricity that is released to internal server components when the server is powered on might cause the server to halt which might result in the loss of data To avoid this potential problem always ...

Page 260: ... you replace a power supply To confirm that the server supports the power supply that you are installing see http www lenovo com serverproven Before replacing a power supply with one of a different wattage the user may use the Power Configurator utility to determine current system power consumption For more information and to download the utility go to http www 03 ibm com systems bladecenter resou...

Page 261: ...ding system when you work inside the server with the power on Step 2 Turn off the server see Turning off the server on page 24 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server Step 3 Unlock and remove the left side cover see Removing the left side cover on page 187 Step 4 Remove the fan assembly see Removing the fan assembly on page...

Page 262: ...er supply are lit indicating that the power supply is operating correctly The two green LEDs are to the right of the power cord connector Step 12 If you are replacing a power supply with one of a different wattage apply the power information label provided with the new power supply over the existing power information label on the server Step 13 If you are instructed to return the old fixed power s...

Page 263: ...llowing steps Notes If only one hot swap power supply is installed in the server you must turn off the server before removing the power supply You must install the fan assembly before removing or installing the power supply Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 163 Attention Static electricity that is released to internal server comp...

Page 264: ...igurator utility to determine current system power consumption For more information and to download the utility go to http www 03 ibm com systems bladecenter resources powerconfig html The server comes with one hot swap 12 volt output power supply that connects to power supply bay 1 The input voltage is 100 127 V ac or 200 240 V ac auto sensing Power supplies in the server must be with the same po...

Page 265: ...l the fan assembly before removing or installing the power supply Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 163 Attention Static electricity that is released to internal server components when the server is powered on might cause the server to halt which might result in the loss of data To avoid this potential problem always use an elect...

Page 266: ...o that it does not accidentally become unplugged Step 10 Connect one end of the power cord for the new power supply into the connector on the back of the power supply then connect the other end of the power cord to a properly grounded electrical outlet Note If the server has been turned off you must wait approximately 3 minutes after you connect the server power cord to an electrical outlet before...

Page 267: ...stall or remove do so now Otherwise go to Completing the installation on page 83 Removing a memory module Use this information to remove a memory module To remove a dual inline memory module DIMM complete the following steps 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 163 2 Turn off the server see Turning off the server on page 24 and all attac...

Page 268: ... all packaging instructions and use any packaging materials for shipping that are supplied to you Replacing a memory module Use this information to replace a memory module The following notes describe the types of dual inline memory modules DIMMs that the server supports and other information that you must consider when you install DIMMs see System board internal connectors on page 27 for the loca...

Page 269: ... the design of the DIMM d is the revision number of the reference design of the DIMM Note To determine the type of a DIMM see the label on the DIMM The information on the label is in the format xxxxx nRxxx PC3 xxxxx xx xx xxx The numeral in the sixth numerical position indicates whether the DIMM is single rank n 1 or dual rank n 2 Do not install registered and unbuffered DIMMs in the same server T...

Page 270: ... 1 Channel 2 Microprocessor 1 DIMM connectors 1 and 2 DIMM connectors 3 and 4 DIMM connectors 5 and 6 Microprocessor 2 DIMM connectors 7 and 8 DIMM connectors 9 and 10 DIMM connectors 11 and 12 The following table shows the DIMM connectors that are associated with each microprocessor Table 25 DIMM connectors associated with each microprocessor Microprocessor DIMM connectors associated with the mic...

Page 271: ... 4 6 2 1 3 5 7 9 11 2 4 6 8 10 12 Memory mirroring mode When you use the memory mirroring feature consider the following information Memory mirroring mode replicates and stores data on two pairs of DIMMs simultaneously If a failure occurs the memory controller switches from the primary pair of memory DIMMs to the backup pair of DIMMs This mirroring provides redundancy in memory but reduces the tot...

Page 272: ...he memory configuration has changed The following illustration shows the location of the DIMMs connectors on the system board To install a DIMM complete the following steps Step 1 Read the safety information in Safety on page v and Installation guidelines on page 163 Step 2 Turn off the server see Turning off the server on page 24 and all attached peripheral devices Disconnect all power cords then...

Page 273: ... DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously The retaining clips snap into the locked position when the DIMM is firmly seated in the connector Note If there is a gap between the DIMM and the retaining clips the DIMM has not been correctly inserted open the retaining clips remove the DIMM and then reinsert it If you have other devices to instal...

Page 274: ...his information to replace a USB embedded hypervisor flash device To replace a hypervisor flash device complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 163 Step 2 Turn off the server see Turning off the server on page 24 and all attached peripheral devices Disconnect all power cords then disconnect all external cabl...

Page 275: ...ces to install or remove do so now Otherwise go to Completing the installation on page 83 Removing the fan assembly Use this information to remove the fan assembly from the server To remove the fan assembly complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 163 Step 2 Turn off the server see Turning off the server on ...

Page 276: ...this information to replace the fan assembly To replace the fan assembly complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on page 163 Step 2 Turn off the server see Turning off the server on page 24 and all attached peripheral devices Disconnect all power cords then disconnect all external cables as necessary to replace the...

Page 277: ...00 0000 0000 0000 0000 0000 00 00 00 0 0 0 0 0 0 00 00 00 00 0 0 0 0 0 0 0 0 Step 11 Connect the fan power cable on the system board see Internal Cable Routing and Connectors on page 166 Step 12 If you are instructed to return the drive backplane follow all packaging instructions and use any packaging materials for shipping that are supplied to you If you have other devices to install or remove do...

Page 278: ...d Step 8 Disconnect all power cables from the connectors on the system board Disengage the power cables from any cable clips Step 9 If a RAID adapter battery is installed on the chassis disconnect the power cable from the ServeRAID adapter Step 10 Loosen the screws of the hot swap power supply cage showed as step 1 in the following illustration Step 11 Remove the redundant power supply cage cover ...

Page 279: ... paddle card if there is one installed See Removing the power paddle card on page 264 Step 8 Align the power paddle card to the guide pins of the redundant power supply cage then slightly install the power paddle card to the redundant power supply cage showed as step 1 in the following illustration Step 9 Replace the redundant power supply cage cover showed as step 2 in the following illustration ...

Page 280: ...ilure to use the microprocessor tool may cause damage to the pins on the socket Any damage to the pins may require replacing the system board To remove a microprocessor and heat sink complete the following steps Step 1 Read the safety information that begins on page Safety on page v and Installation guidelines on page 163 Step 2 Turn off the server see Turning off the server on page 24 and all att...

Page 281: ... place the microprocessor installation tool down over the microprocessor 1 Twist the handle clockwise 2 to attach the tool to the microprocessor Note You can pick up or release the microprocessor by twisting the microprocessor installation tool handle Step 11 Carefully lift the microprocessor straight up and out of the socket and place it on a static protective surface Remove the microprocessor fr...

Page 282: ...o the pins may require replacing the system board Use the microprocessor installation tool that came with the new microprocessor to remove the microprocessor from the server Failure to use the microprocessor tool may cause damage to the pins on the socket Any damage to the pins may require replacing the system board To replace an additional microprocessor and heat sink complete the following steps...

Page 283: ...cessor 1 Twist the handle clockwise 2 to attach the tool to the microprocessor Note The microprocessor fits only one way on the socket Installation tool Alignment pins Microprocessor b Twist the handle on the microprocessor tool counterclockwise to insert the microprocessor into the socket Installation tool Handle Attention Do not press the microprocessor into the socket Do not touch exposed pins ...

Page 284: ...t If the thermal material on the microprocessor or heat sink becomes contaminated contact your service technician a Remove the plastic protective cover from the bottom of the heat sink Attention Do not touch the thermal grease on the bottom of the heat sink after you remove the plastic cover Touching the thermal grease will contaminate it See Thermal grease on page 74 for more information b Align ...

Page 285: ... thermal grease on the microprocessor and heat sink When you are installing the heat sink on the same microprocessor that is was removed from make sure that the following requirements are met The thermal grease on the heat sink and microprocessor is not contaminated Additional thermal grease is not added to the existing thermal grease on the heat sink and microprocessor Note Read the Safety inform...

Page 286: ... with the cover facing up Attention Do not allow the server to fall over 4 Unlock and remove the left side cover see Removing the left side cover on page 187 5 Remove the air baffle see Removing the air baffle on page 189 6 Remove the fan assembly see Removing the fan assembly on page 261 7 Note where the cables are connected to the microprocessor 2 expansion board then disconnect them Attention D...

Page 287: ...ke sure the microprocessor 2 expansion board release levers are in the open position 10 Grasp the release lever and the handle and carefully lift the microprocessor 2 expansion board out of the server 11 Remove the microprocessor 2 expansion board side bracket a Loosen the thumbscrew on the side bracket b Release the side bracket from the hole on the system board Chapter 6 Removing and replacing c...

Page 288: ...on page 24 and all attached peripheral devices Disconnect all power cords then disconnect all external cables from the server 3 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over 4 Unlock and remove the left side cover see Removing the left side cover on page 187 5 Remove the air baffle see Removing the air baffle ...

Page 289: ...000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 11 Make sure the microprocessor 2 expansion board release levers are in the open position 12 Align the holes on the microprocessor 2 expansion board to the guide pins on the system board Install the microprocessor 2 expansion board on the system board Chapter 6 Removing and replacing ...

Page 290: ...esult in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when you work inside the server with the power on Make sure that none of the server cables are caught under the microprocessor 2 expansion board 14 Rotate the release lever to the close position to secure the microprocessor 2 expansion board in place 276 System x330...

Page 291: ...Demand FoD including instructions for automating the activation and installation of the activation key by using ToolsCenter or Systems Director see the Lenovo Features on Demand User s Guide at https fod lenovo com lkms under the Help section To remove the system board complete the following steps Step 1 Read the safety information that begins in Safety on page v and Installation guidelines on pag...

Page 292: ...sink see Removing a microprocessor and heat sink on page 266 Step 12 Loosen 10 screws from the system board showed as the illustration and keep they in a safe place for future use Step 13 Grasp the handle of the system board Then carefully move the system board backward and lift it up to be removed from the chassis 278 System x3300 M4 Installation and Service Guide ...

Page 293: ...er with the latest firmware or restore the pre existing firmware that the customer provides on a diskette or CD image Make sure that you have the latest firmware or a copy of the pre existing firmware before you proceed 2 Before you replace the system board make sure that you backup any features on demand FoD keys that were enabled Remember to re enable the features on demand FoD keys after instal...

Page 294: ...000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 00000000000 Step 10 Start the Setup utility and reset the configuration a Set the system date and time b Set the power on password c Reconfigure the server See Using the Setup utility on page 93 Step 11 Either update the server with the latest RAID firmware or restore the pre existing...

Page 295: ...The event was recorded for audit purposes usually a user action or a change of states that is normal behavior Warning The event is not as severe as an error but if possible the condition should be corrected before it becomes an error It might also be a condition that requires additional monitoring or maintenance Error The event is a failure or critical condition that impairs service or an expected...

Page 296: ...tion about IMM2 see the Integrated Management Module II User s Guide at http www 947 ibm com support entry portal docdisplay lndocid migr 5086346 List of IMM events This section lists all messages that can be sent from the IMM 40000001 00000000 Management Controller arg1 Network Initialization Complete This message is for the use case where a Management Controller network has completed initializat...

Page 297: ...ies the Ethernet Port data rate May also be shown as 4000000300000000 or 0x4000000300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0003 User Response Information only no action is required 40000004 00000000 Ethernet Duplex setting modified from arg1 to arg2 by user arg3 This message is for the use case where A use...

Page 298: ... 4000000500000000 or 0x4000000500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0005 User Response Information only no action is required 40000006 00000000 Ethernet locally administered MAC address modified from arg1 to arg2 by user arg3 This message is for the use case where a user modifies the Ethernet Port MAC a...

Page 299: ...or 0x4000000700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0007 User Response Information only no action is required 40000008 00000000 Hostname set to arg1 by user arg2 This message is for the use case where user modifies the Hostname of a Management Controller May also be shown as 4000000800000000 or 0x40000008...

Page 300: ...Severity Info Serviceable No Automatically notify support No Alert Category System IMM Network event SNMP Trap ID 37 CIM Information Prefix IMM ID 0009 User Response Information only no action is required 4000000a 00000000 IP subnet mask of network interface modified from arg1 to arg2 by user arg3 This message is for the use case where a user modifies the IP subnet mask of a Management Controller ...

Page 301: ...000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0011 User Response Information only no action is required 4000000c 00000000 OS Watchdog response arg1 by arg2 This message is for the use case where an OS Watchdog has been enabled or disabled by a user May also be shown as 4000000c00000000 or 0x4000000c00000000 Severi...

Page 302: ...efix IMM ID 0013 User Response Complete the following steps until the problem is solved 1 Make sure that the IMM network cable is connected 2 Make sure that there is a DHCP server on the network that can assign an IP address to the IMM 4000000e 00000000 Remote Login Successful Login ID arg1 from arg2 at IP address arg3 This message is for the use case where a user successfully logs in to a Managem...

Page 303: ...fy support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0015 User Response Information only no action is required 40000010 00000000 Security Userid arg1 had arg2 login failures from WEB client at IP address arg3 This message is for the use case where a user has failed to log in to a Management Controller from a web browser May also be shown as 4000001000000000 or 0x40000010000...

Page 304: ... No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0017 User Response Complete the following steps until the problem is solved 1 Make sure that the correct login ID and password are being used 2 Have the system administrator reset the login ID or password 40000012 00000000 Remote access attempt failed Invalid userid or password rece...

Page 305: ...om a telnet session May also be shown as 4000001300000000 or 0x4000001300000000 Severity Info Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0019 User Response Make sure that the correct login ID and password are being used 40000014 00000000 The arg1 on system arg2 cleared by user arg3 This message is for the use case...

Page 306: ...500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0021 User Response Information only no action is required 40000016 00000000 ENET arg1 DHCP HSTN arg2 DN arg3 IP arg4 SN arg5 GW arg6 DNS1 arg7 This message is for the use case where a Management Controller IP address and configuration has been assigned by the DHCP s...

Page 307: ...00000000 or 0x4000001700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0023 User Response Information only no action is required 40000018 00000000 LAN Ethernet arg1 interface is no longer active This message is for the use case where a Management Controller ethernet interface is no longer active May also be shown a...

Page 308: ...4000001900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0025 User Response Information only no action is required 4000001a 00000000 DHCP setting changed to arg1 by user arg2 This message is for the use case where a user changes the DHCP setting May also be shown as 4000001a00000000 or 0x4000001a00000000 Severity I...

Page 309: ...ty Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0027 User Response Information only no action is required 4000001c 00000000 Watchdog arg1 Screen Capture Occurred This message is for the use case where an operating system error has occurred and the screen was captured May also be shown as 4000001c00000000 or 0x4000001c00000000 Se...

Page 310: ...pport No Alert Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0029 User Response Complete the following steps until the problem is solved 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog Check the integrity of the in...

Page 311: ...ect firmware The Management Controller is unable to match its firmware to the server This message is for the use case where a Management Controller firmware version does not match the server May also be shown as 4000001f00000000 or 0x4000001f00000000 Severity Error Serviceable No Automatically notify support No Alert Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0031 User Res...

Page 312: ...CIM Information Prefix IMM ID 0032 User Response Information only no action is required 40000021 00000000 Management Controller arg1 clock has been set from NTP server arg2 This message is for the use case where a Management Controller clock has been set from the Network Time Protocol server May also be shown as 4000002100000000 or 0x4000002100000000 Severity Info Serviceable No Automatically noti...

Page 313: ...until the problem is solved 1 Make sure that the certificate that you are importing is correct 2 Try to import the certificate again 40000023 00000000 Flash of arg1 from arg2 succeeded for user arg3 This message is for the use case where a user has successfully flashed the firmware component MC Main Application MC Boot ROM BIOS Diagnostics System Power Backplane Remote Expansion Enclosure Power Ba...

Page 314: ...ory System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0036 User Response Information only no action is required 40000025 00000000 The arg1 on system arg2 is 75 full This message is for the use case where a Management Controller Event Log on a system is 75 full May also be shown as 4000002500000000 or 0x4000002500000000 Severity Info Serviceable No Automatically notify support No Alert Cat...

Page 315: ...e and clear the log 40000027 00000000 Platform Watchdog Timer expired for arg1 This message is for the use case when an implementation has detected a Platform Watchdog Timer Expired May also be shown as 4000002700000000 or 0x4000002700000000 Severity Error Serviceable No Automatically notify support No Alert Category System OS Timeout SNMP Trap ID 21 CIM Information Prefix IMM ID 0039 User Respons...

Page 316: ... support No Alert Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0040 User Response Information only no action is required 40000029 00000000 Security Userid arg1 had arg2 login failures from an SSH client at IP address arg3 This message is for the use case where a user has failed to log in to a Management Controller from SSH May also be shown as 4000002900000000 or 0x400000290...

Page 317: ... has been detected May also be shown as 4000002a00000000 or 0x4000002a00000000 Severity Error Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0042 User Response Reflash the IMM firmware to the latest version 4000002b 00000000 Domain name set to arg1 Domain name set by user May also be shown as 4000002b00000000 or 0x4000002b00...

Page 318: ...support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0044 User Response Information only no action is required 4000002d 00000000 DDNS setting changed to arg1 by user arg2 DDNS setting changed by user May also be shown as 4000002d00000000 or 0x4000002d00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IM...

Page 319: ...P Trap ID CIM Information Prefix IMM ID 0046 User Response Information only no action is required 4000002f 00000000 IPv6 enabled by user arg1 IPv6 protocol is enabled by user May also be shown as 4000002f00000000 or 0x4000002f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0047 User Response Information only no ac...

Page 320: ...n only no action is required 40000031 00000000 IPv6 static IP configuration enabled by user arg1 IPv6 static address assignment method is enabled by user May also be shown as 4000003100000000 or 0x4000003100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0049 User Response Information only no action is required 4000...

Page 321: ...user arg1 IPv6 statless auto assignment method is enabled by user May also be shown as 4000003300000000 or 0x4000003300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0051 User Response Information only no action is required 40000034 00000000 IPv6 static IP configuration disabled by user arg1 IPv6 static assignment ...

Page 322: ...lso be shown as 4000003500000000 or 0x4000003500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0053 User Response Information only no action is required 40000036 00000000 IPv6 stateless auto configuration disabled by user arg1 IPv6 statless auto assignment method is disabled by user May also be shown as 40000036000...

Page 323: ...also be shown as 4000003700000000 or 0x4000003700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0055 User Response Information only no action is required 40000038 00000000 ENET arg1 IPv6 Static HstName arg2 IP arg3 Pref arg4 GW arg5 IPv6 Static address is active May also be shown as 4000003800000000 or 0x4000003800...

Page 324: ...00 or 0x4000003900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0057 User Response Information only no action is required 4000003a 00000000 IPv6 static address of network interface modified from arg1 to arg2 by user arg3 A user modifies the IPv6 static address of a Management Controller May also be shown as 400000...

Page 325: ... notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0059 User Response Complete the following steps until the problem is solved 1 Make sure that the IMM network cable is connected 2 Make sure that there is a DHCPv6 server on the network that can assign an IP address to the IMM 4000003c 00000000 Platform Watchdog Timer expired for arg1 An implementation has detected an...

Page 326: ...ing system 4000003d 00000000 Telnet port number changed from arg1 to arg2 by user arg3 A user has modified the telnet port number May also be shown as 4000003d00000000 or 0x4000003d00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0061 User Response Information only no action is required 4000003e 00000000 SSH port n...

Page 327: ...May also be shown as 4000003f00000000 or 0x4000003f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0063 User Response Information only no action is required 40000040 00000000 Web HTTPS port number changed from arg1 to arg2 by user arg3 A user has modified the Web HTTPS port number May also be shown as 400000400000...

Page 328: ...o be shown as 4000004100000000 or 0x4000004100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0065 User Response Information only no action is required 40000042 00000000 CIM XML HTTPS port number changed from arg1 to arg2 by user arg3 A user has modified the CIM HTTPS port number May also be shown as 400000420000000...

Page 329: ... or 0x4000004300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0067 User Response Information only no action is required 40000044 00000000 SNMP Traps port number changed from arg1 to arg2 by user arg3 A user has modified the SNMP Traps port number May also be shown as 4000004400000000 or 0x4000004400000000 Severity...

Page 330: ...Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0069 User Response Information only no action is required 40000046 00000000 Remote Presence port number changed from arg1 to arg2 by user arg3 A user has modified the Remote Presence port number May also be shown as 4000004600000000 or 0x4000004600000000 Severity Info Service...

Page 331: ...port No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0071 User Response Information only no action is required 40000048 00000000 Inventory data changed for device arg1 new device data hash arg2 new master data hash arg3 Something has caused the physical inventory to change May also be shown as 4000004800000000 or 0x4000004800000000 Severity Info Serviceable No Automatically notif...

Page 332: ...cally notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0073 User Response Information only no action is required 4000004a 00000000 SNMP arg1 disabled by user arg2 A user disabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004a00000000 or 0x4000004a00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Infor...

Page 333: ...rmation Prefix IMM ID 0075 User Response Information only no action is required 4000004c 00000000 LDAP Server configuration set by user arg1 SelectionMethod arg2 DomainName arg3 Server1 arg4 Server2 arg5 Server3 arg6 Server4 arg7 A user changed the LDAP server configuration May also be shown as 4000004c00000000 or 0x4000004c00000000 Severity Info Serviceable No Automatically notify support No Aler...

Page 334: ...cally notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0077 User Response Information only no action is required 4000004e 00000000 Serial Redirection set by user arg1 Mode arg2 BaudRate arg3 StopBits arg4 Parity arg5 SessionTerminateSequence arg6 A user configured the Serial Port mode May also be shown as 4000004e00000000 or 0x4000004e00000000 Severity Info Servicea...

Page 335: ... Prefix IMM ID 0079 User Response Information only no action is required 40000050 00000000 Server General Settings set by user arg1 Name arg2 Contact arg3 Location arg4 Room arg5 RackID arg6 Rack U position arg7 A user configured the Location setting May also be shown as 4000005000000000 or 0x4000005000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Tra...

Page 336: ...n only no action is required 40000052 00000000 Server arg1 scheduled for arg2 at arg3 by user arg4 A user configured a Server Power action at a specific time May also be shown as 4000005200000000 or 0x4000005200000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0082 User Response Information only no action is required ...

Page 337: ...red by user arg3 A user cleared a Server Power Action May also be shown as 4000005400000000 or 0x4000005400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0084 User Response Information only no action is required 40000055 00000000 Synchronize time setting by user arg1 Mode arg2 NTPServerHost arg3 arg4 NTPUpdateFrequ...

Page 338: ...g1 to arg2 arg3 A user configured the SMTP server May also be shown as 4000005600000000 or 0x4000005600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0086 User Response Information only no action is required 40000057 00000000 Telnet arg1 by user arg2 A user enables or disables Telnet services May also be shown as 4...

Page 339: ...Server1 arg7 IPv6Server2 arg8 IPv6Server3 arg9 A user configures the DNS servers May also be shown as 4000005800000000 or 0x4000005800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0088 User Response Information only no action is required 40000059 00000000 LAN over USB arg1 by user arg2 A user configured USB LAN Ma...

Page 340: ... LAN port forwarding May also be shown as 4000005a00000000 or 0x4000005a00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0090 User Response Information only no action is required 4000005b 00000000 Secure Web services HTTPS arg1 by user arg2 A user enables or disables Secure web services May also be shown as 4000005...

Page 341: ... be shown as 4000005c00000000 or 0x4000005c00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0092 User Response Information only no action is required 4000005d 00000000 Secure LDAP arg1 by user arg2 A user enables or disables Secure LDAP services May also be shown as 4000005d00000000 or 0x4000005d00000000 Severity I...

Page 342: ...rviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0094 User Response Information only no action is required 4000005f 00000000 Server timeouts set by user arg1 EnableOSWatchdog arg2 OSWatchdogTimout arg3 EnableLoaderWatchdog arg4 LoaderTimeout arg5 A user configures Server Timeouts May also be shown as 4000005f00000000 or 0x4000005f00000000 ...

Page 343: ...ity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0096 User Response Information only no action is required 40000061 00000000 License key for arg1 removed by user arg2 A user removes a License Key May also be shown as 4000006100000000 or 0x4000006100000000 Severity Info Serviceable No Automatically notify support No Alert Categor...

Page 344: ...x IMM ID 0098 User Response Information only no action is required 40000063 00000000 Global Login Account Security set by user arg1 PasswordRequired arg2 PasswordExpirationPeriod arg3 MinimumPasswordReuseCycle arg4 MinimumPasswordLength arg5 MinimumPasswordChangeInterval arg6 MaxmumLoginFailures arg7 LockoutAfterMaxFailures arg8 MinimumDifferentCharacters arg9 DefaultIDExpired arg10 ChangePassword...

Page 345: ...erity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0100 User Response Information only no action is required 40000065 00000000 User arg1 removed A user account was deleted May also be shown as 4000006500000000 or 0x4000006500000000 Severity Info Serviceable No Automatically notify support No Alert Category none Appendix A Integr...

Page 346: ...o Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0102 User Response Information only no action is required 40000067 00000000 User arg1 role set to arg2 A user account role assigned May also be shown as 4000006700000000 or 0x4000006700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID 33...

Page 347: ...SNMP Trap ID CIM Information Prefix IMM ID 0104 User Response Information only no action is required 40000069 00000000 User arg1 for SNMPv3 set AuthenticationProtocol arg2 PrivacyProtocol arg3 AccessType arg4 HostforTraps arg5 User account SNMPv3 settings changed May also be shown as 4000006900000000 or 0x4000006900000000 Severity Info Serviceable No Automatically notify support No Alert Category ...

Page 348: ...MP Trap ID CIM Information Prefix IMM ID 0106 User Response Information only no action is required 4000006b 00000000 SSH Client key imported for user arg1 from arg2 User imported an SSH Client key May also be shown as 4000006b00000000 or 0x4000006b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0107 User Response ...

Page 349: ...ontroller arg1 Configuration saved to a file by user arg2 A user saves a Management Controller configuration to a file May also be shown as 4000006d00000000 or 0x4000006d00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0109 User Response Information only no action is required 4000006e 00000000 Alert Configuration G...

Page 350: ...iveryMethod arg3 Address arg4 IncludeLog arg5 Enabled arg6 EnabledAlerts arg7 AllowedFilters arg8 A user adds or updates an Alert Recipient May also be shown as 4000006f00000000 or 0x4000006f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0111 User Response Information only no action is required 40000070 00000000 ...

Page 351: ...er arg3 Power Cap values changed by user May also be shown as 4000007100000000 or 0x4000007100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0113 User Response Information only no action is required 40000072 00000000 The minimum power cap value changed from arg1 watts to arg2 watts Minimum Power Cap value changed M...

Page 352: ...ged May also be shown as 4000007300000000 or 0x4000007300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0115 User Response Information only no action is required 40000074 00000000 The soft minimum power cap value changed from arg1 watts to arg2 watts Soft Minimum Power Cap value changed May also be shown as 4000007...

Page 353: ...00 or 0x4000007500000000 Severity Warning Serviceable No Automatically notify support No Alert Category Warning Power SNMP Trap ID 164 CIM Information Prefix IMM ID 0117 User Response Information only no action is required 40000076 00000000 The new minimum power cap value exceeded the power cap value Minimum Power Cap exceeds Power Cap May also be shown as 4000007600000000 or 0x4000007600000000 Se...

Page 354: ...007700000000 or 0x4000007700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0119 User Response Information only no action is required 40000078 00000000 Power capping was deactivated by user arg1 Power capping deactivated by user May also be shown as 4000007800000000 or 0x4000007800000000 Severity Info Serviceable No...

Page 355: ...rity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0121 User Response Information only no action is required 4000007a 00000000 Static Power Savings mode has been turned off by user arg1 Static Power Savings mode turned off by user May also be shown as 4000007a00000000 or 0x4000007a00000000 Severity Info Serviceable No Automatical...

Page 356: ... Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0123 User Response Information only no action is required 4000007c 00000000 Dynamic Power Savings mode has been turned off by user arg1 Dynamic Power Savings mode turned off by user May also be shown as 4000007c00000000 or 0x4000007c00000000 Severity Info Serviceable No Automatically noti...

Page 357: ...utomatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0125 User Response Information only no action is required 4000007e 00000000 External throttling occurred External throttling occurred May also be shown as 4000007e00000000 or 0x4000007e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Pr...

Page 358: ... CIM Information Prefix IMM ID 0127 User Response Information only no action is required 40000080 00000000 Remote Control session started by user arg1 in arg2 mode Remote Control session started May also be shown as 4000008000000000 or 0x4000008000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0128 User Response In...

Page 359: ...0082 00000000 The measured power value has returned below the power cap value Power exceeded cap recovered May also be shown as 4000008200000000 or 0x4000008200000000 Severity Info Serviceable No Automatically notify support No Alert Category Warning Power SNMP Trap ID 164 CIM Information Prefix IMM ID 0130 User Response Information only no action is required 40000083 00000000 The new minimum powe...

Page 360: ...e same level on all nodes A mismatch of IMM firmware has been detected between nodes May also be shown as 4000008400000000 or 0x4000008400000000 Severity Error Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0132 User Response Attempt to flash the IMM firmware to the same level on all nodes 40000085 00000000 FPGA firmware mis...

Page 361: ... Home Generated by user arg1 Test Call Home generated by user May also be shown as 4000008600000000 or 0x4000008600000000 Severity Info Serviceable No Automatically notify support Yes Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0134 User Response Information only no action is required 40000087 00000000 Manual Call Home by user arg1 arg2 Manual Call Home by user May also be shown...

Page 362: ...May also be shown as 4000008800000000 or 0x4000008800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0136 User Response Information only no action is required 40000089 00000000 Management Controller arg1 Configuration restoration from a file by user arg2 failed to complete This message is for the use case where a us...

Page 363: ... file by user arg2 failed to start This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to start May also be shown as 4000008a00000000 or 0x4000008a00000000 Severity Error Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0138 User Response 1 Turn off...

Page 364: ...ation Prefix IMM ID 0139 User Response Information only no action is required 80010002 0701ffff Numeric sensor NumericSensorElementName going low lower non critical has asserted CMOS Battery This message is for the use case when an implementation has detected a Lower Non critical sensor going low has asserted May also be shown as 800100020701ffff or 0x800100020701ffff Severity Warning Serviceable ...

Page 365: ... or Planar 5V trained technician only replace the system board If the specified sensor is Planar 12V complete the following steps until the problem is solved 1 Check power supply n LED 2 Remove the failing power supply 3 Follow actions in Power Problems and Solving Power Problems 4 Trained technician only Replace the system board n power supply number 80010204 1d01ffff Numeric sensor NumericSensor...

Page 366: ...n as 800102041d02ffff or 0x800102041d02ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0480 User Response 1 Reseat the failing fan n which is indicated by a lit LED near the fan connector on the system board 2 Replace the failing fan n fan number 80010204 1d03ffff Numeric sensor NumericSensorElem...

Page 367: ...critical has asserted Fan 4 Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted May also be shown as 800102041d04ffff or 0x800102041d04ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0480 User Response 1 Reseat the failing fan n...

Page 368: ...User Response 1 Reduce the temperature 2 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010701 1401ffff Numeric sensor NumericSensorElementName going high upper non critical has asserted CPU1 VR Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has a...

Page 369: ...Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Reduce the temperature 2 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010701 1403ffff Numeric sensor NumericSensorElementName going high upper non critical has a...

Page 370: ...l sensor going high has asserted May also be shown as 800107011404ffff or 0x800107011404ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Reduce the temperature 2 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from ex...

Page 371: ...iting the server 80010901 0c01ffff Numeric sensor NumericSensorElementName going high upper critical has asserted Ambient Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109010c01ffff or 0x800109010c01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperat...

Page 372: ...pport No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010901 1402ffff Numeric sensor NumericSensorElementName going high upper cr...

Page 373: ...erted May also be shown as 800109011403ffff or 0x800109011403ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or ...

Page 374: ...he air from coming into or preventing the air from exiting the server 80010901 2d01ffff Numeric sensor NumericSensorElementName going high upper critical has asserted PCH Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109012d01ffff or 0x800109012d01ffff Severity Error Serviceable Yes Automatically n...

Page 375: ... Trap ID 1 CIM Information Prefix PLAT ID 0494 User Response If the specified sensor is Planar 3 3V or Planar 5V Trained technician only replace the system board If the specified sensor is Planar 12V complete the following steps until the problem is solved 1 Check power supply n LED 2 Remove the failing power supply 3 Trained technician only Replace the system board n power supply number 80010b01 ...

Page 376: ...o be shown as 80010b011401ffff or 0x80010b011401ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010b01 1402ffff Numeric sensor NumericSensorElemen...

Page 377: ...May also be shown as 80010b011403ffff or 0x80010b011403ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010b01 1404ffff Numeric sensor NumericSenso...

Page 378: ...per Non recoverable sensor going high has asserted May also be shown as 80010b012d01ffff or 0x80010b012d01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the s...

Page 379: ...ted May also be shown as 800300122301ffff or 0x800300122301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Response No action information only 80030108 1301ffff Sensor SensorElementName has asserted PS Heavy Load This message is for the use case when an implementation has detected a Sensor has asser...

Page 380: ... implementation has detected a Sensor transitioned to non critical from normal May also be shown as 8007010f2201ffff or 0x8007010f2201ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0520 User Response 1 Check the IBM support site for service bulletins or firmware updates that apply to this GPT error 2...

Page 381: ... 1 Go to F1 Setup 2 System Settings 3 Device and I O ports 4 PCI 64 bit Resource and choose enable 80070114 2201ffff Sensor SensorElementName has transitioned from normal to non critical state TPM Phy Pres Set This message is for the use case when an implementation has detected a Sensor transitioned to non critical from normal May also be shown as 800701142201ffff or 0x800701142201ffff Severity Wa...

Page 382: ...refix PLAT ID 0522 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Features and specifications for more information ...

Page 383: ...fications for more information 3 Make sure that the heat sink for microprocessor n is installed correctly 4 Trained technician only Replace microprocessor n n microprocessor number 80070202 0701ffff Sensor SensorElementName has transitioned to critical from a less severe state SysBrd Vol Fault This message is for the use case when an implementation has detected a Sensor transitioned to critical fr...

Page 384: ...fff or 0x800702021201ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0522 User Response 1 Check the system event log 2 Check for an error LED on the system board 3 Replace any failing device 4 Check for a server firmware update Important Some cluster solutions require specific code levels or coordinat...

Page 385: ...SensorElementName has transitioned to critical from a less severe state PS 2 Fan Fault This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 800702040a02ffff or 0x800702040a02ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Pr...

Page 386: ...such as bundled cables to the airflow from the power supply fan 2 Use the IBM Power Configurator utility to ensure current system power consumption is under limitation For more information and to download the utility go to http www 03 ibm com systems bladecenter resources powerconfig html 3 Replace power supply n n power supply number 80070208 0a02ffff Sensor SensorElementName has transitioned to ...

Page 387: ... state TXT ACM Module This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 8007020f2201ffff or 0x8007020f2201ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response 1 If enabling TXT is not required disab...

Page 388: ...ource errors 1 Go to F1 Setup 2 System Settings 3 Device and I O ports 4 PCI 64 bit Resource and choose enable 80070214 2201ffff Sensor SensorElementName has transitioned to critical from a less severe state TPM Lock This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 800702142201ffff or 0x800702142201ffff Sev...

Page 389: ... an error LED on the system board 2 Check the system event log 3 Check for the system firmware version and update to the latest version Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Unplug and restore AC powe...

Page 390: ...roprocessor 2 5 Trained technician only Replace microprocessor 2 expansion board 8007021b 0302ffff Sensor SensorElementName has transitioned to critical from a less severe state CPU 2 QPILinkErr This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 8007021b0302ffff or 0x8007021b0302ffff Severity Error Serviceabl...

Page 391: ...M Information Prefix PLAT ID 0524 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications f...

Page 392: ...information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace microprocessor n n microprocessor number 80070603 0701ffff Sensor SensorElementName has transitioned to non recoverable This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable May also be shown as 800706030701ffff or 0x800706030701ffff Severity Err...

Page 393: ...or is PS n 12V OV Fault complete the following steps until the problem is solved 1 Check power supply n LED 2 Remove the failing power supply 3 Trained technician only Replace the system board n power supply number If the specified sensor is PS n 12V UV Fault complete the following steps until the problem is solved 1 Check power supply n LED 2 Remove the failing power supply 3 Follow actions in Po...

Page 394: ...nician only Replace the system board n power supply number If the specified sensor is PS n 12V UV Fault complete the following steps until the problem is solved 1 Check power supply n LED 2 Remove the failing power supply 3 Follow actions in Power Problems and Solving Power Problems 4 Trained technician only Replace the system board n power supply number If the specified sensor is PS n 12Vaux Faul...

Page 395: ... an implementation has detected a Device was inserted May also be shown as 8008010f2101ffff or 0x8008010f2101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0536 User Response No action information only 80080128 2101ffff Device LogicalDeviceElementName has been added Low Security Jmp This message is for the u...

Page 396: ...301ffff or 0x800b00081301ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Redundant Power Supply SNMP Trap ID 10 CIM Information Prefix PLAT ID 0561 User Response No action information only 800b0108 1301ffff Redundancy Lost for RedundancySetElementName has asserted Power Unit This message is for the use case when Redundancy Lost has asserted May also be show...

Page 397: ...omatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0802 User Response 1 Make sure that the connectors on fan n are not damaged 2 Make sure that the fan n connectors on the system board are not damaged 3 Make sure that the fans are correctly installed 4 Reseat the fans 5 Replace the fans n fan number 800b010c 2581ffff Redundancy Lost for ...

Page 398: ...Resource This message is for the use case when a Redundancy Set has transitioned from Redundancy Degraded or Fully Redundant to Non redundant Sufficient May also be shown as 800b03091301ffff or 0x800b03091301ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Redundant Power Supply SNMP Trap ID 10 CIM Information Prefix PLAT ID 0806 User Response 1 Non redu...

Page 399: ...formation Prefix PLAT ID 0806 User Response 1 Check the system event log for DIMM failure events uncorrectable or PFA and correct the failures 2 Re enable mirroring in the Setup utility 800b0509 1301ffff Non redundant Insufficient Resources for RedundancySetElementName has asserted Power Resource This message is for the use case when a Redundancy Set has transitioned to Non redundant Insufficient ...

Page 400: ...ff Non redundant Insufficient Resources for RedundancySetElementName has asserted Fan Zone 1 This message is for the use case when a Redundancy Set has transitioned to Non redundant Insufficient Resources May also be shown as 800b050a1e81ffff or 0x800b050a1e81ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Pref...

Page 401: ...or DIMM failure events uncorrectable or PFA and correct the failures 2 Re enable mirroring in the Setup utility 806f0007 0301ffff ProcessorElementName has Failed with IERR CPU 1 This message is for the use case when an implementation has detected a Processor Failed IERR Condition May also be shown as 806f00070301ffff or 0x806f00070301ffff Severity Error Serviceable Yes Automatically notify support...

Page 402: ...tion has detected a Processor Failed IERR Condition May also be shown as 806f00070302ffff or 0x806f00070302ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0042 User Response 1 Make sure that the latest level of firmware and device drivers are installed for all adapters and standard devices such as Ethern...

Page 403: ...onse No action information only 806f0008 0a02ffff PowerSupplyElementName has been added to container PhysicalPackageElementName Power Supply 2 This message is for the use case when an implementation has detected a Power Supply has been added May also be shown as 806f00080a02ffff or 0x806f00080a02ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap...

Page 404: ...ementName has been added Drive 0 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0400ffff or 0x806f000d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0401ffff The ...

Page 405: ...n has detected a Drive has been Added May also be shown as 806f000d0402ffff or 0x806f000d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0403ffff The Drive StorageVolumeElementName has been added Drive 3 This message is for the use case ...

Page 406: ...en Added May also be shown as 806f000d0404ffff or 0x806f000d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0405ffff The Drive StorageVolumeElementName has been added Drive 5 This message is for the use case when an implementation has de...

Page 407: ...own as 806f000d0406ffff or 0x806f000d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0407ffff The Drive StorageVolumeElementName has been added Drive 7 This message is for the use case when an implementation has detected a Drive has been...

Page 408: ...0408ffff or 0x806f000d0408ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0409ffff The Drive StorageVolumeElementName has been added Drive 9 This message is for the use case when an implementation has detected a Drive has been Added May also...

Page 409: ... Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 040bffff The Drive StorageVolumeElementName has been added Drive 11 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d040bffff or 0x806f000d...

Page 410: ...matically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 040dffff The Drive StorageVolumeElementName has been added Drive 13 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d040dffff or 0x806f000d040dffff Severity In...

Page 411: ... Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 040fffff The Drive StorageVolumeElementName has been added Drive 15 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d040fffff or 0x806f000d040fffff Severity Info Serviceable No Automatically n...

Page 412: ... to recover the firmware 3 Update the server firmware on the primary page Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Remove components one at a time restarting the server each time to see if the problem go...

Page 413: ...ystem ComputerSystemElementName encountered firmware error unrecoverable boot device failure ABR Status This message is for the use case when an implementation has detected that System Firmware Error Unrecoverable boot device failure has occurred May also be shown as 806f000f220103ff or 0x806f000f220103ff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard D...

Page 414: ...in the logged IMM message text Please refer to the UEFI POST error code in the UEFI POST error code section of the Info Center for the appropriate user response Firmware Error Sys Boot Status 806f000f 220107ff The System ComputerSystemElementName encountered firmware error unrecoverable keyboard failure ABR Status This message is for the use case when an implementation has detected that System Fir...

Page 415: ...Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0766 User Response This is a UEFI detected event The UEFI POST error for this event can be found in the logged IMM message text Please refer to the UEFI POST error code in the UEFI POST error code section of the Information Center for the appropriate user response Firmware Error Sys Boot St...

Page 416: ... 806f000f 22010cff CPU voltage mismatch detected on ProcessorElementName ABR Status This message is for the use case when an implementation has detected a CPU voltage mismatch with the socket voltage May also be shown as 806f000f22010cff or 0x806f000f22010cff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 00...

Page 417: ...tic interrupt has occurred on system ComputerSystemElementName NMI State This message is for the use case when an implementation has detected a Front Panel NMI Diagnostic Interrupt May also be shown as 806f00131701ffff or 0x806f00131701ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0222 User Response ...

Page 418: ... adapter firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Remove both adapters 5 Replace the riser card 6 Trained service technicians only Replace the system board 806f0021 2582ffff Fault in slot Physic...

Page 419: ...alConnectorSystemElementName on system ComputerSystemElementName PCI 1 This message is for the use case when an implementation has detected a Fault in a slot May also be shown as 806f00213001ffff or 0x806f00213001ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response 1 Check the PCI LED 2 ...

Page 420: ...ffected adapters and riser card 3 Update the server firmware UEFI and IMM and adapter firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Remove both adapters 5 Replace the riser card 6 Trained service tec...

Page 421: ...or the cluster solution before you update the code 4 Remove both adapters 5 Replace the riser card 6 Trained service technicians only Replace the system board 806f0021 3004ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName PCI 4 This message is for the use case when an implementation has detected a Fault in a slot May also be shown as 806f00213004ffff or 0x80...

Page 422: ...06f00213005ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response 1 Check the PCI LED 2 Reseat the affected adapters and riser card 3 Update the server firmware UEFI and IMM and adapter firmware Important Some cluster solutions require specific code levels or coordinated code updates If th...

Page 423: ...s part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Remove both adapters 5 Replace the riser card 6 Trained service technicians only Replace the system board 806f0023 2101ffff Watchdog Timer expired for WatchdogElementName IPMI Watchdog This message is for the use case when an implementation has detected a Watchdog Ti...

Page 424: ...her SNMP Trap ID 60 CIM Information Prefix PLAT ID 0398 User Response 1 Turn off the server and disconnect the power cords Reconnect the power cords and restart the server 2 If the problem remains trained technician only replace the system board 806f0107 0301ffff An Over Temperature Condition has been detected on ProcessorElementName CPU 1 This message is for the use case when an implementation ha...

Page 425: ...ion Detected for Processor May also be shown as 806f01070302ffff or 0x806f01070302ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0036 User Response 1 Make sure that the fans are operating There are no obstructions to the airflow front and rear of the server the air baffles are in place and correc...

Page 426: ...ee Power problems for more information n power supply number 806f0108 0a02ffff PowerSupplyElementName has Failed Power Supply 2 This message is for the use case when an implementation has detected a Power Supply has failed May also be shown as 806f01080a02ffff or 0x806f01080a02ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Power SNMP Trap ID 4 CIM Info...

Page 427: ...otify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0108 User Response No action information only 806f010c 2001ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c2001ffff or 0x806f010c2...

Page 428: ...lder than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 8 Trained Service technician only Replace the affected microprocessor 806f010c 2002ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has d...

Page 429: ... Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel...

Page 430: ... technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected micropr...

Page 431: ...he affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 7 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power sour...

Page 432: ...ny damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 7 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 8 Trained Service technician only Replace the a...

Page 433: ...er to the power source and restart the server 8 Trained Service technician only Replace the affected microprocessor 806f010c 2008ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c2008ffff or 0x806f010c2008ffff Severity Er...

Page 434: ...rmation Prefix PLAT ID 0138 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 3 If the problem follows the DIMM replace the failing DIMM 4 Trained technician only If the problem o...

Page 435: ...ame DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 7 Manually re enable all affected DIMMs...

Page 436: ...ocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 7 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the ...

Page 437: ...Replace the affected microprocessor 7 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 8 Trained Service technician only Replace the affected microprocessor 806f010c 2581ffff Uncorrectable error detected for PhysicalMemory...

Page 438: ...cian only Replace the affected microprocessor One of the DIMMs 806f010d 0400ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 0 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0400ffff or 0x806f010d0400ffff Severity Error Serviceable Yes Automatically notify support Yes Alert C...

Page 439: ...o the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0402ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 2 This message is for the use case when an implementation has det...

Page 440: ...ty Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following component...

Page 441: ...ive backplane n hard disk drive number 806f010d 0405ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 5 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0405ffff or 0x806f010d0405ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Di...

Page 442: ...LAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Har...

Page 443: ...ive 8 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0408ffff or 0x806f010d0408ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat ...

Page 444: ...1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 040affff The Drive StorageVolumeElementName has been disabled due to a detected...

Page 445: ...40bffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the follo...

Page 446: ...ach time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 040dffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 13 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d040dffff or 0x806f010d040dffff Severi...

Page 447: ... Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the ser...

Page 448: ...ered a firmware hang Firmware Error This message is for the use case when an implementation has detected a System Firmware Hang May also be shown as 806f010f2201ffff or 0x806f010f2201ffff Severity Error Serviceable Yes Automatically notify support No Alert Category System Boot failure SNMP Trap ID 25 CIM Information Prefix PLAT ID 0186 User Response 1 Make sure the server meets the minimum configu...

Page 449: ... User Response 1 Reseat the microprocessor and then restart the server 2 Replace microprocessor n n microprocessor number 806f0113 0302ffff A bus timeout has occurred on system ComputerSystemElementName CPU 2 PECI This message is for the use case when an implementation has detected a Bus Timeout May also be shown as 806f01130302ffff or 0x806f01130302ffff Severity Error Serviceable Yes Automaticall...

Page 450: ...ble No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0370 User Response No action information only 806f0207 0301ffff ProcessorElementName has Failed with FRB1 BIST condition CPU 1 This message is for the use case when an implementation has detected a Processor Failed FRB1 BIST condition May also be shown as 806f02070301ffff or 0x806f0207030...

Page 451: ...ntation has detected a Processor Failed FRB1 BIST condition May also be shown as 806f02070302ffff or 0x806f02070302ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0044 User Response 1 Make sure that the latest levels of firmware and device drivers are installed for all adapters and standard devices such...

Page 452: ...ts a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0401ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 1 ...

Page 453: ...02ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown r...

Page 454: ...Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0404ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 4 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0404ffff or 0x806f020d0404ffff Severity Warning Serviceable ...

Page 455: ... Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the sy...

Page 456: ...ay ComputerSystemElementName Drive 7 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0407ffff or 0x806f020d0407ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagno...

Page 457: ...d disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0409ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 9 This mes...

Page 458: ...6f020d040affff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order...

Page 459: ...m the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 040cffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 12 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d040cffff or 0x806f020d040cffff Severity Warning Serviceable Yes Auto...

Page 460: ... support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable fro...

Page 461: ...erSystemElementName Drive 15 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d040fffff or 0x806f020d040fffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic tes...

Page 462: ...NMP Trap ID CIM Information Prefix PLAT ID 0372 User Response No action information only 806f0308 0a01ffff PowerSupplyElementName has lost input Power Supply 1 This message is for the use case when an implementation has detected a Power Supply that has input that has been lost May also be shown as 806f03080a01ffff or 0x806f03080a01ffff Severity Info Serviceable No Automatically notify support No A...

Page 463: ...ystem Other SNMP Trap ID CIM Information Prefix PLAT ID 0100 User Response 1 Reconnect the power cords 2 Check power supply n LED 3 See Power supply LEDs for more information n power supply number 806f030c 2001ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected a Memory Scrub failure May also be...

Page 464: ...k the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained service technician only If the problem is related to microprocessor socket pins replace the system board 8...

Page 465: ...m board 7 Trained service technician only If the problem is related to microprocessor socket pins replace the system board 806f030c 2003ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected a Memory Scrub failure May also be shown as 806f030c2003ffff or 0x806f030c2003ffff Severity Error Serviceabl...

Page 466: ...ffff or 0x806f030c2004ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Check the IBM support website for an applicable retain tip or fi...

Page 467: ...he IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector Then retry with the same DIMM 3 If the problem is related to a DIMM replace the failing DIMM indicated by the error LEDs 4 If the problem occurs on the same DIMM connector swap the affected DIMMs...

Page 468: ...o a DIMM replace the failing DIMM indicated by the error LEDs 4 If the problem occurs on the same DIMM connector swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material...

Page 469: ...e system board or the event logs to a different memory channel or microprocessor 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If...

Page 470: ...rocessor 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained service technician...

Page 471: ...r socket pins for any damaged pins If a damage is found replace the system board 7 Trained service technician only If the problem is related to microprocessor socket pins replace the system board 806f030c 200affff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has detected a Memory Scrub failure May also be...

Page 472: ...ffff or 0x806f030c200bffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Check the IBM support website for an applicable retain tip or fi...

Page 473: ...he IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector Then retry with the same DIMM 3 If the problem is related to a DIMM replace the failing DIMM indicated by the error LEDs 4 If the problem occurs on the same DIMM connector swap the affected DIMMs...

Page 474: ...to a DIMM replace the failing DIMM indicated by the error LEDs 4 If the problem occurs on the same DIMM connector swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign materia...

Page 475: ...Name initiated by watchdog WatchdogElementName IPMI Watchdog This message is for the use case when an implementation has detected a Power Cycle by Watchdog occurred May also be shown as 806f03232101ffff or 0x806f03232101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0374 User Response No action information o...

Page 476: ...e server 3 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 2002ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 2 This message i...

Page 477: ...ty Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the IBM support w...

Page 478: ...ou can re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 2005ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2005ffff or 0x806f040c2005ffff Severity Info Serviceable No Automatically notify support No ...

Page 479: ... Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM con...

Page 480: ...ame DIMM 8 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2008ffff or 0x806f040c2008ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because...

Page 481: ...e suggested actions for that error event and restart the server 3 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 200affff PhysicalMemoryElementName Disabl...

Page 482: ...ff or 0x806f040c200bffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the s...

Page 483: ...vent If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 2581ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName All DIMMS This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2...

Page 484: ... Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0232 User Response 1 Check the PCI LED 2 Reseat the affected adapters and riser cards 3 Update the server firmware UEFI and IMM and adapter firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is par...

Page 485: ...led microprocessors are compatible with each other 4 Trained technician only Reseat microprocessor n 5 Trained technician only Replace microprocessor n n microprocessor number 806f0507 0302ffff ProcessorElementName has a Configuration Mismatch CPU 2 This message is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred May also be shown as 806f05070302...

Page 486: ...y support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 3 If the error still occurs on th...

Page 487: ...affected DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Repla...

Page 488: ...an only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 806f050c 2004ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected tha...

Page 489: ...s been Reached May also be shown as 806f050c2005ffff or 0x806f050c2005ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Swap the affected DIMMs as indicated by the err...

Page 490: ...hannel or microprocessor 3 If the error still occurs on the same DIMM replace the affected DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged ...

Page 491: ...aterial or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 806f050c 2008ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This me...

Page 492: ...n an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2009ffff or 0x806f050c2009ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that applies to th...

Page 493: ... or microprocessor 3 If the error still occurs on the same DIMM replace the affected DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins I...

Page 494: ... foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 806f050c 200cffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM...

Page 495: ...tion has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2581ffff or 0x806f050c2581ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error...

Page 496: ... disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0401ffff Array ComputerSystemElementName is in critical condition Drive 1 This message is for the use case when an implementation has dete...

Page 497: ...0402ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the ...

Page 498: ...ce the hard disk drive that is indicated by a lit status LED 806f050d 0404ffff Array ComputerSystemElementName is in critical condition Drive 4 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0404ffff or 0x806f050d0404ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk driv...

Page 499: ...itical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d...

Page 500: ...tical condition Drive 7 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0407ffff or 0x806f050d0407ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard d...

Page 501: ...ive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0409ffff Array ComputerSystemElementName is in critical condition Drive 9 This message is for the use case when an implementation has detected tha...

Page 502: ...806f050d040affff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Repl...

Page 503: ...rd disk drive that is indicated by a lit status LED 806f050d 040cffff Array ComputerSystemElementName is in critical condition Drive 12 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d040cffff or 0x806f050d040cffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP T...

Page 504: ...egory Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED ...

Page 505: ...ndition Drive 15 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d040fffff or 0x806f050d040fffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk dri...

Page 506: ...rdinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Make sure that the adapter is supported For a list of supported optional devices see http www ibm com systems info x86servers serverproven compat us 5 Remove both adapters 6 Replace the PCIe adapters 7 Replace the riser card 806f0...

Page 507: ...em goes away 5 If the problem remains trained service technician replace the system board 806f0607 0301ffff An SM BIOS Uncorrectable CPU complex error for ProcessorElementName has asserted CPU 1 This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted May also be shown as 806f06070301ffff or 0x806f06070301ffff Severity Error Serviceable Yes Automatically notify...

Page 508: ...th each other see Installing a microprocessor and heat sink for information about microprocessor requirements 2 Update the server firmware to the latest level see Updating the firmware 3 Trained technician only Replace the incompatible microprocessor 806f0608 1301ffff PowerSupplyElementName has a Configuration Mismatch PS Configuration This message is for the use case when an implementation has de...

Page 509: ... Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0401ffff Array ComputerSystemElementName has ...

Page 510: ...ase when an implementation has detected that an Array Failed May also be shown as 806f060d0402ffff or 0x806f060d0402ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure th...

Page 511: ...e sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0404ffff Array ComputerSystemElementName has failed Drive 4 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0404ffff or 0x806f060d0404ffff Severity Erro...

Page 512: ...le Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a l...

Page 513: ...led Drive 7 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0407ffff or 0x806f060d0407ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmwa...

Page 514: ... disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0409ffff Array ComputerSystemElementName has failed Drive 9 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 80...

Page 515: ...ble Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a ...

Page 516: ...e has failed Drive 12 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d040cffff or 0x806f060d040cffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk dr...

Page 517: ...rd disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 040effff Array ComputerSystemElementName has failed Drive 14 This message is for the use case when an implementation has detected that an Array Failed May also be shown as...

Page 518: ... Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit...

Page 519: ...onfiguration error has been corrected May also be shown as 806f070c2002ffff or 0x806f070c2002ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2003ffff Configuration Er...

Page 520: ...entName DIMM 4 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2004ffff or 0x806f070c2004ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the c...

Page 521: ...and technology 806f070c 2006ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2006ffff or 0x806f070c2006ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNM...

Page 522: ...ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2008ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2008ffff or 0...

Page 523: ... Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 200affff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has detected a Memory DIMM configurat...

Page 524: ... Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 200cffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementa...

Page 525: ...verity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology One of the DIMMs 806f070d 0400ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 0 This message is for the u...

Page 526: ...06f070d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0402ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 2 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May als...

Page 527: ...f or 0x806f070d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0404ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 4 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress...

Page 528: ...shown as 806f070d0405ffff or 0x806f070d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0406ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 6 This message is for the use case when an implementation has detected that an Arra...

Page 529: ...shown as 806f070d0407ffff or 0x806f070d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0408ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 8 This message is for the use case when an implementation has detected that an Arra...

Page 530: ...ess May also be shown as 806f070d0409ffff or 0x806f070d0409ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 040affff Rebuild in progress for Array in system ComputerSystemElementName Drive 10 This message is for the use case when an implementation has dete...

Page 531: ...ss May also be shown as 806f070d040bffff or 0x806f070d040bffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 040cffff Rebuild in progress for Array in system ComputerSystemElementName Drive 12 This message is for the use case when an implementation has detec...

Page 532: ... is in Progress May also be shown as 806f070d040dffff or 0x806f070d040dffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 040effff Rebuild in progress for Array in system ComputerSystemElementName Drive 14 This message is for the use case when an implementat...

Page 533: ...e shown as 806f070d040fffff or 0x806f070d040fffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f072b 2201ffff A successful software or firmware change was detected on system ComputerSystemElementName Bkup Auto Update This message is for the use case when an imple...

Page 534: ... been Disabled May also be shown as 806f08070301ffff or 0x806f08070301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0061 User Response No action information only 806f0807 0302ffff ProcessorElementName has been Disabled CPU 2 This message is for the use case when an implementation has detected a Processor ha...

Page 535: ... or 0x806f08072584ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0061 User Response No action information only One of The CPUs 806f0813 2581ffff A Uncorrectable Bus Error has occurred on system ComputerSystemElementName DIMMs This message is for the use case when an implementation has detected a Bus Uncorrec...

Page 536: ...he installed DIMMs are supported and configured correctly 6 Trained technician only Replace the system board 806f0813 2582ffff A Uncorrectable Bus Error has occurred on system ComputerSystemElementName PCIs This message is for the use case when an implementation has detected a Bus Uncorrectable Error May also be shown as 806f08132582ffff or 0x806f08132582ffff Severity Error Serviceable Yes Automat...

Page 537: ...NMP Trap ID 50 CIM Information Prefix PLAT ID 0240 User Response 1 Check the system event log 2 Trained technician only Remove the failing microprocessor from the system board see Removing a microprocessor and heat sink 3 Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify th...

Page 538: ... as 806f090c2001ffff or 0x806f090c2001ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2002ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 2 This message is for the use c...

Page 539: ...ge is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2003ffff or 0x806f090c2003ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2004ffff P...

Page 540: ... Replace DIMM n n DIMM number 806f090c 2005ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 5 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2005ffff or 0x806f090c2005ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Informatio...

Page 541: ...ix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2007ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 7 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2007ffff or 0x806f090c2007ffff Severity Warning Serviceable Yes Automatically...

Page 542: ...port No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2009ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 9 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2009f...

Page 543: ... Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200bffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 11 This message is for the use case when an implementation has detected Memory has been Th...

Page 544: ...06f090c200cffff or 0x806f090c200cffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f0a07 0301ffff ProcessorElementName is operating in a Degraded State CPU 1 This message is for the use case when an impleme...

Page 545: ...ly Replace microprocessor n n microprocessor number 806f0a07 0302ffff ProcessorElementName is operating in a Degraded State CPU 2 This message is for the use case when an implementation has detected a Processor is running in the Degraded state May also be shown as 806f0a070302ffff or 0x806f0a070302ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning CPU SNMP...

Page 546: ... Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan...

Page 547: ...ame on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2003ffff or 0x806f0a0c2003ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1...

Page 548: ... that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2005ffff An Over Temperature Condition has been detected on the Phys...

Page 549: ... DIMM 6 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2006ffff or 0x806f0a0c2006ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are opera...

Page 550: ...o the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2008ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsyste...

Page 551: ...mperature Condition for Memory that has been Detected May also be shown as 806f0a0c2009ffff or 0x806f0a0c2009ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place an...

Page 552: ...hat the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 200bffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 11 This message is for the use case when an implemen...

Page 553: ...y that has been Detected May also be shown as 806f0a0c200cffff or 0x806f0a0c200cffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and tha...

Page 554: ...f A Fatal Bus Error has occurred on system ComputerSystemElementName CPU 2 PECI This message is for the use case when an implementation has detected a Bus Fatal Error May also be shown as 806f0a130302ffff or 0x806f0a130302ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0244 User Response 1 Reseat the m...

Page 555: ...x PLAT ID 0477 User Response No action information only 81010202 0701ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted CMOS Battery This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted May also be shown as 810102020701ffff or 0x810102020701ffff Severity Info Serviceable No Automatically notify suppo...

Page 556: ...IM Information Prefix PLAT ID 0481 User Response No action information only 81010204 1d02ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 2 Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted May also be shown as 810102041d02ffff or 0x810102041d02ffff Severity Info Serviceable No Automati...

Page 557: ...mation Prefix PLAT ID 0481 User Response No action information only 81010204 1d04ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 4 Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted May also be shown as 810102041d04ffff or 0x810102041d04ffff Severity Info Serviceable No Automatically no...

Page 558: ...IM Information Prefix PLAT ID 0491 User Response No action information only 81010701 1401ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted CPU1 VR Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107011401ffff or 0x810107011401ffff Severity Info Serviceabl...

Page 559: ...tion Prefix PLAT ID 0491 User Response No action information only 81010701 1403ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted DIMM ABC VR Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107011403ffff or 0x810107011403ffff Severity Info Serviceable No A...

Page 560: ...12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010701 2d01ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted PCH Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has deasserted May also be shown as 810107012d01ffff or 0x810107012d01ffff Severity Info Serviceabl...

Page 561: ...mation Prefix PLAT ID 0495 User Response No action information only 81010901 1401ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted CPU1 VR Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109011401ffff or 0x810109011401ffff Severity Info Serviceable No Automatical...

Page 562: ... Information Prefix PLAT ID 0495 User Response No action information only 81010901 1403ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted DIMM ABC VR Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109011403ffff or 0x810109011403ffff Severity Info Serviceable No A...

Page 563: ...nformation Prefix PLAT ID 0495 User Response No action information only 81010901 2d01ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted PCH Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted May also be shown as 810109012d01ffff or 0x810109012d01ffff Severity Info Serviceable No Automatical...

Page 564: ... PLAT ID 0495 User Response No action information only SysBrd 3 3V SysBrd 5V 81010b01 0c01ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted Ambient Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b010c01ffff or 0x81010b010c01ffff Severity Info Ser...

Page 565: ...mation Prefix PLAT ID 0499 User Response No action information only 81010b01 1402ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted CPU2 VR Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b011402ffff or 0x81010b011402ffff Severity Info Serviceable ...

Page 566: ...IM Information Prefix PLAT ID 0499 User Response No action information only 81010b01 1404ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted DIMM DEF VR Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going high has deasserted May also be shown as 81010b011404ffff or 0x81010b011404ffff Severity Info ...

Page 567: ...Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Response No action information only 81030006 2101ffff Sensor SensorElementName has asserted Sig Verify Fail This message is for the use case when an implementation has detected a Sensor has asserted May also be shown as 810300062101ffff or 0x810300062101ffff Severity Info Serviceable No Automatically notify support No Ale...

Page 568: ...nformation only 81030108 1301ffff Sensor SensorElementName has deasserted PS Heavy Load This message is for the use case when an implementation has detected a Sensor has deasserted May also be shown as 810301081301ffff or 0x810301081301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Response No acti...

Page 569: ...n only 8107010f 2582ffff Sensor SensorElementName has deasserted the transition from normal to non critical state I O Resources This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non critical from normal May also be shown as 8107010f2582ffff or 0x8107010f2582ffff Severity Info Serviceable No Automatically notify support No Alert Catego...

Page 570: ...IM Information Prefix PLAT ID 0523 User Response No action information only 81070201 0302ffff Sensor SensorElementName has transitioned to a less severe state from critical CPU 2 OverTemp This message is for the use case when an implementation has detected a Sensor transition to less severe from critical May also be shown as 810702010302ffff or 0x810702010302ffff Severity Info Serviceable No Autom...

Page 571: ...rmation Prefix PLAT ID 0523 User Response No action information only 81070202 1201ffff Sensor SensorElementName has transitioned to a less severe state from critical CPU2 BRD Fault This message is for the use case when an implementation has detected a Sensor transition to less severe from critical May also be shown as 810702021201ffff or 0x810702021201ffff Severity Info Serviceable No Automaticall...

Page 572: ...IM Information Prefix PLAT ID 0523 User Response No action information only 81070204 0a02ffff Sensor SensorElementName has transitioned to a less severe state from critical PS 2 Fan Fault This message is for the use case when an implementation has detected a Sensor transition to less severe from critical May also be shown as 810702040a02ffff or 0x810702040a02ffff Severity Info Serviceable No Autom...

Page 573: ...mation Prefix PLAT ID 0523 User Response No action information only 81070208 0a02ffff Sensor SensorElementName has transitioned to a less severe state from critical PS 2 Therm Fault This message is for the use case when an implementation has detected a Sensor transition to less severe from critical May also be shown as 810702080a02ffff or 0x810702080a02ffff Severity Info Serviceable No Automatical...

Page 574: ...CIM Information Prefix PLAT ID 0523 User Response No action information only 8107020f 2582ffff Sensor SensorElementName has transitioned to a less severe state from critical I O Resources This message is for the use case when an implementation has detected a Sensor transition to less severe from critical May also be shown as 8107020f2582ffff or 0x8107020f2582ffff Severity Info Serviceable No Autom...

Page 575: ...tion Prefix PLAT ID 0523 User Response No action information only 81070219 0701ffff Sensor SensorElementName has transitioned to a less severe state from critical SysBrd Fault This message is for the use case when an implementation has detected a Sensor transition to less severe from critical May also be shown as 810702190701ffff or 0x810702190701ffff Severity Info Serviceable No Automatically not...

Page 576: ...IM Information Prefix PLAT ID 0523 User Response No action information only 8107021b 0302ffff Sensor SensorElementName has transitioned to a less severe state from critical CPU 2 QPILinkErr This message is for the use case when an implementation has detected a Sensor transition to less severe from critical May also be shown as 8107021b0302ffff or 0x8107021b0302ffff Severity Info Serviceable No Aut...

Page 577: ...mation Prefix PLAT ID 0525 User Response No action information only 81070301 0302ffff Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state CPU 2 OverTemp This message is for the use case when an implementation has detected that the Sensor transition to non recoverable from less severe has deasserted May also be shown as 810703010302ffff or 0x8107030103...

Page 578: ...information only Pwr Rail 2 Fault Pwr Rail 3 Fault Pwr Rail 4 Fault Pwr Rail 5 Fault 81070608 0a01ffff Sensor SensorElementName has deasserted the transition to non recoverable PS1 12V OC Fault This message is for the use case when an implementation has detected that the Sensor transition to non recoverable has deasserted May also be shown as 810706080a01ffff or 0x810706080a01ffff Severity Info Se...

Page 579: ... 4 CIM Information Prefix PLAT ID 0531 User Response No action information only PS2 12V OV Fault PS2 12V UV Fault PS2 12Vaux Fault 810b010a 1e81ffff Redundancy Lost for RedundancySetElementName has deasserted Fan Zone 1 This message is for the use case when Redundacy Lost has deasserted May also be shown as 810b010a1e81ffff or 0x810b010a1e81ffff Severity Info Serviceable No Automatically notify su...

Page 580: ...formation only 810b0309 1301ffff Non redundant Sufficient Resources from Redundancy Degraded or Fully Redundant for RedundancySetElementName has deasserted Power Resource This message is for the use case when a Redundancy Set has transitioned from Non redundant Sufficient Resources May also be shown as 810b03091301ffff or 0x810b03091301ffff Severity Info Serviceable No Automatically notify support...

Page 581: ...43 CIM Information Prefix PLAT ID 0807 User Response No action information only 810b0509 1301ffff Non redundant Insufficient Resources for RedundancySetElementName has deasserted Power Resource This message is for the use case when a Redundancy Set has transitioned from Non redundant Insufficient Resources May also be shown as 810b05091301ffff or 0x810b05091301ffff Severity Info Serviceable No Aut...

Page 582: ...CIM Information Prefix PLAT ID 0811 User Response No action information only 810b050c 2581ffff Non redundant Insufficient Resources for RedundancySetElementName has deasserted Backup Memory This message is for the use case when a Redundancy Set has transitioned from Non redundant Insufficient Resources May also be shown as 810b050c2581ffff or 0x810b050c2581ffff Severity Info Serviceable No Automat...

Page 583: ...mation Prefix PLAT ID 0043 User Response No action information only 816f0007 0302ffff ProcessorElementName has Recovered from IERR CPU 2 This message is for the use case when an implementation has detected a Processor Recovered IERR Condition May also be shown as 816f00070302ffff or 0x816f00070302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Tra...

Page 584: ...IM Information Prefix PLAT ID 0085 User Response No action information only 816f0008 0a02ffff PowerSupplyElementName has been removed from container PhysicalPackageElementName Power Supply 2 This message is for the use case when an implementation has detected a Power Supply has been removed May also be shown as 816f00080a02ffff or 0x816f00080a02ffff Severity Info Serviceable No Automatically notif...

Page 585: ...on only 816f000d 0400ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 0 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0400ffff or 0x816f000d0400ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM I...

Page 586: ...Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 0402ffff The Drive StorageVolumeElementName has been removed from unit ...

Page 587: ...implementation has detected a Drive has been Removed May also be shown as 816f000d0403ffff or 0x816f000d0403ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the h...

Page 588: ...2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 0405ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 5 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0405ffff or 0x816f000d...

Page 589: ... Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 0407ffff ...

Page 590: ...om unit PhysicalPackageElementName Drive 8 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0408ffff or 0x816f000d0408ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard d...

Page 591: ...hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 040affff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 10 This message is for the use case when an implementation has detected ...

Page 592: ...816f000d040bffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest...

Page 593: ...dffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 13 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d040dffff or 0x816f000d040dffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix P...

Page 594: ...D 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 040fffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElement...

Page 595: ...tation has detected that Post Error has deasserted May also be shown as 816f000f2201ffff or 0x816f000f2201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0185 User Response No action information only Firmware Error Sys Boot Status 816f0013 1701ffff System ComputerSystemElementName has recovered from a di...

Page 596: ...een removed May also be shown as 816f00212201ffff or 0x816f00212201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0331 User Response No action information only 816f0021 2582ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName All PCI Error This message is...

Page 597: ...as been removed May also be shown as 816f00213001ffff or 0x816f00213001ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0331 User Response No action information only 816f0021 3002ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName PCI 2 This message is for...

Page 598: ...as been removed May also be shown as 816f00213003ffff or 0x816f00213003ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0331 User Response No action information only 816f0021 3004ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName PCI 4 This message is for...

Page 599: ...removed May also be shown as 816f00213005ffff or 0x816f00213005ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0331 User Response No action information only 816f0021 3006ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName PCI 6 This message is for the use...

Page 600: ... degraded unavailable failure May also be shown as 816f00282101ffff or 0x816f00282101ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0399 User Response No action information only 816f0107 0301ffff An Over Temperature Condition has been removed on ProcessorElementName CPU 1 This message is for the use case...

Page 601: ...oved for Processor May also be shown as 816f01070302ffff or 0x816f01070302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0037 User Response No action information only 816f0108 0a01ffff PowerSupplyElementName has returned to OK status Power Supply 1 This message is for the use case when an implement...

Page 602: ... May also be shown as 816f01080a02ffff or 0x816f01080a02ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0087 User Response No action information only 816f010c 2001ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case...

Page 603: ...ecovery May also be shown as 816f010c2002ffff or 0x816f010c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2003ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the...

Page 604: ... error recovery May also be shown as 816f010c2004ffff or 0x816f010c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2005ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 This message is...

Page 605: ...ecovery May also be shown as 816f010c2006ffff or 0x816f010c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2007ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 This message is for the...

Page 606: ... error recovery May also be shown as 816f010c2008ffff or 0x816f010c2008ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2009ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 9 This message is...

Page 607: ...ecovery May also be shown as 816f010c200affff or 0x816f010c200affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 200bffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 11 This message is for th...

Page 608: ...error recovery May also be shown as 816f010c200cffff or 0x816f010c200cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2581ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName All DIMMS This message ...

Page 609: ...bled May also be shown as 816f010d0400ffff or 0x816f010d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0401ffff The Drive StorageVolumeElementName has been enabled Drive 1 This message is for the use case when an implementation has dete...

Page 610: ...so be shown as 816f010d0402ffff or 0x816f010d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0403ffff The Drive StorageVolumeElementName has been enabled Drive 3 This message is for the use case when an implementation has detected a Driv...

Page 611: ... or 0x816f010d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0405ffff The Drive StorageVolumeElementName has been enabled Drive 5 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown...

Page 612: ...ity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0407ffff The Drive StorageVolumeElementName has been enabled Drive 7 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0407ffff or 0x81...

Page 613: ...y notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0409ffff The Drive StorageVolumeElementName has been enabled Drive 9 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0409ffff or 0x816f010d0409ffff Severity Info Service...

Page 614: ...No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 040bffff The Drive StorageVolumeElementName has been enabled Drive 11 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d040bffff or 0x816f010d040bffff Severity Info Serviceable No Automati...

Page 615: ... Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 040dffff The Drive StorageVolumeElementName has been enabled Drive 13 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d040dffff or 0x816f010d040dffff Severity Info Serviceable No Automatically notify support No Alert Category Critical...

Page 616: ...action information only 816f010d 040fffff The Drive StorageVolumeElementName has been enabled Drive 15 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d040fffff or 0x816f010d040fffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0...

Page 617: ... message is for the use case when an implemenation has detected that a system has recovered from a Bus Timeout May also be shown as 816f01130301ffff or 0x816f01130301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0225 User Response 1 Trained technician only Replace microprocessor n see Removing a microp...

Page 618: ...sponse 1 Trained technician only Replace microprocessor n see Removing a microprocessor and heat sink and Replacing a microprocessor and heat sink 2 If the problem persists and there is no other CPU with the same error indication replace the system board 3 Trained technician only Replace the system board see Removing the system board and Replacing the system board n microprocessor number 816f0207 ...

Page 619: ...o Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0045 User Response No action information only 816f020d 0400ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 0 This message is for the use case when an implementation has detected an Array Failure is no longer Predict...

Page 620: ...16f020d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0402ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 2 This message is for the use case when an implementation has detect...

Page 621: ...f or 0x816f020d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0404ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 4 This message is for the use case when an implementation ha...

Page 622: ...shown as 816f020d0405ffff or 0x816f020d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0406ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 6 This message is for the use case w...

Page 623: ...shown as 816f020d0407ffff or 0x816f020d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0408ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 8 This message is for the use case w...

Page 624: ...ted May also be shown as 816f020d0409ffff or 0x816f020d0409ffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 040affff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 10 This message is f...

Page 625: ...ed May also be shown as 816f020d040bffff or 0x816f020d040bffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 040cffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 12 This message is fo...

Page 626: ...onger Predicted May also be shown as 816f020d040dffff or 0x816f020d040dffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 040effff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 14 This ...

Page 627: ...nger Predicted May also be shown as 816f020d040fffff or 0x816f020d040fffff Severity Info Serviceable No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f0308 0a01ffff PowerSupplyElementName has returned to a Normal Input State Power Supply 1 This message is for the use case when ...

Page 628: ...eturned to normal May also be shown as 816f03080a02ffff or 0x816f03080a02ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0099 User Response No action information only 816f030c 2001ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 1 This message is for the use c...

Page 629: ...ry May also be shown as 816f030c2002ffff or 0x816f030c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2003ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 3 This message is for the use case when ...

Page 630: ...ery May also be shown as 816f030c2004ffff or 0x816f030c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2005ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 5 This message is for the use case when...

Page 631: ...shown as 816f030c2006ffff or 0x816f030c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2007ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 7 This message is for the use case when an implementati...

Page 632: ...shown as 816f030c2008ffff or 0x816f030c2008ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2009ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 9 This message is for the use case when an implementati...

Page 633: ...f or 0x816f030c200affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 200bffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 11 This message is for the use case when an implementation has detected a Memor...

Page 634: ...6f030c200cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2581ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered All DIMMS This message is for the use case when an implementation has detected a Memory Scrub...

Page 635: ...0x816f03131701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0230 User Response No action information only 816f040c 2001ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected that Memory has been Enabled May also ...

Page 636: ...02ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2003ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f0...

Page 637: ...erviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2005ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2005ffff or 0x816f0...

Page 638: ...eable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2007ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2007ffff or 0x816f040c20...

Page 639: ...atically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2009ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 9 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2009ffff or 0x816f040c2009ffff Severit...

Page 640: ...atically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 200bffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 11 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c200bffff or 0x816f040c200bffff Severi...

Page 641: ...Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2581ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName All DIMMS This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2581ffff or 0x816f040c2581ffff Severity Info Serviceable No Au...

Page 642: ... Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0233 User Response No action information only 816f0507 0301ffff ProcessorElementName has Recovered from a Configuration Mismatch CPU 1 This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch May also be shown as 816f05070301ffff or 0x816f05070301ffff Severity Info Serviceab...

Page 643: ...ical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0063 User Response No action information only 816f050c 2001ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2001ffff or 0x816f050c2001ffff Severit...

Page 644: ...lly notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2003ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816...

Page 645: ...ally notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2005ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 81...

Page 646: ...ble No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2007ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May als...

Page 647: ...rviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2009ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 9 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed M...

Page 648: ...0affff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 200bffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 11 This message is for the use case when an implementation has detected that the Memory Logging ...

Page 649: ...0cffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2581ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName All DIMMS This message is for the use case when an implementation has detected that the Memory Loggin...

Page 650: ... 0x816f050d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0401ffff Critical Array ComputerSystemElementName has deasserted Drive 1 This message is for the use case when an implementation has detected that an Critiacal Array has deassert...

Page 651: ...everity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0403ffff Critical Array ComputerSystemElementName has deasserted Drive 3 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown ...

Page 652: ... Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0405ffff Critical Array ComputerSystemElementName has deasserted Drive 5 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0...

Page 653: ...ly notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0407ffff Critical Array ComputerSystemElementName has deasserted Drive 7 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0407ffff or 0x816f050d0407ff...

Page 654: ...lly notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0409ffff Critical Array ComputerSystemElementName has deasserted Drive 9 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0409ffff or 0x816f050d0409f...

Page 655: ...t No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 040bffff Critical Array ComputerSystemElementName has deasserted Drive 11 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d040bffff or 0x816f050d040bffff Severity Inf...

Page 656: ... Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 040dffff Critical Array ComputerSystemElementName has deasserted Drive 13 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d040dffff or 0x816f050d040dffff Severity Info Servicea...

Page 657: ...isk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 040fffff Critical Array ComputerSystemElementName has deasserted Drive 15 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d040fffff or 0x816f050d040fffff Severity Info Serviceable No Automatically noti...

Page 658: ... Trap ID 40 CIM Information Prefix PLAT ID 0817 User Response No action information only 816f0607 0302ffff An SM BIOS Uncorrectable CPU complex error for ProcessorElementName has deasserted CPU 2 This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted May also be shown as 816f06070302ffff or 0x816f06070302ffff Severity Info Serviceable No Automatically notif...

Page 659: ...ation only 816f060d 0400ffff Array in system ComputerSystemElementName has been restored Drive 0 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0400ffff or 0x816f060d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Pref...

Page 660: ...402ffff Array in system ComputerSystemElementName has been restored Drive 2 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0402ffff or 0x816f060d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User ...

Page 661: ...Array in system ComputerSystemElementName has been restored Drive 4 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0404ffff or 0x816f060d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response...

Page 662: ...406ffff Array in system ComputerSystemElementName has been restored Drive 6 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0406ffff or 0x816f060d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User ...

Page 663: ...Array in system ComputerSystemElementName has been restored Drive 8 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0408ffff or 0x816f060d0408ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response...

Page 664: ...0affff Array in system ComputerSystemElementName has been restored Drive 10 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d040affff or 0x816f060d040affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User ...

Page 665: ...rray in system ComputerSystemElementName has been restored Drive 12 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d040cffff or 0x816f060d040cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response...

Page 666: ...0effff Array in system ComputerSystemElementName has been restored Drive 14 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d040effff or 0x816f060d040effff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User ...

Page 667: ... only 816f070c 2001ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 1 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2001ffff or 0x816f070c2001ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNM...

Page 668: ...IM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2003ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 3 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2003ffff or 0x816f070c2003ffff Severity Info Serviceable...

Page 669: ...mation Prefix PLAT ID 0127 User Response No action information only 816f070c 2005ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 5 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2005ffff or 0x816f070c2005ffff Severity Info Serviceable No Auto...

Page 670: ...IM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2007ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 7 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2007ffff or 0x816f070c2007ffff Severity Info Serviceable...

Page 671: ...mation Prefix PLAT ID 0127 User Response No action information only 816f070c 2009ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 9 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2009ffff or 0x816f070c2009ffff Severity Info Serviceable No Auto...

Page 672: ...IM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 200bffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 11 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c200bffff or 0x816f070c200bffff Severity Info Serviceabl...

Page 673: ...efix PLAT ID 0127 User Response No action information only 816f070c 2581ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted All DIMMS This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2581ffff or 0x816f070c2581ffff Severity Info Serviceable No Automatica...

Page 674: ...IM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0401ffff Rebuild completed for Array in system ComputerSystemElementName Drive 1 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0401ffff or 0x816f070d0401ffff Severity Info Serviceable No Automatically notify support No Alert Ca...

Page 675: ...mation Prefix PLAT ID 0179 User Response No action information only 816f070d 0403ffff Rebuild completed for Array in system ComputerSystemElementName Drive 3 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0403ffff or 0x816f070d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category S...

Page 676: ...IM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0405ffff Rebuild completed for Array in system ComputerSystemElementName Drive 5 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0405ffff or 0x816f070d0405ffff Severity Info Serviceable No Automatically notify support No Alert Ca...

Page 677: ...mation Prefix PLAT ID 0179 User Response No action information only 816f070d 0407ffff Rebuild completed for Array in system ComputerSystemElementName Drive 7 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0407ffff or 0x816f070d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category S...

Page 678: ...IM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0409ffff Rebuild completed for Array in system ComputerSystemElementName Drive 9 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0409ffff or 0x816f070d0409ffff Severity Info Serviceable No Automatically notify support No Alert Ca...

Page 679: ...mation Prefix PLAT ID 0179 User Response No action information only 816f070d 040bffff Rebuild completed for Array in system ComputerSystemElementName Drive 11 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d040bffff or 0x816f070d040bffff Severity Info Serviceable No Automatically notify support No Alert Category ...

Page 680: ...IM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 040dffff Rebuild completed for Array in system ComputerSystemElementName Drive 13 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d040dffff or 0x816f070d040dffff Severity Info Serviceable No Automatically notify support No Alert C...

Page 681: ...mation Prefix PLAT ID 0179 User Response No action information only 816f070d 040fffff Rebuild completed for Array in system ComputerSystemElementName Drive 15 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d040fffff or 0x816f070d040fffff Severity Info Serviceable No Automatically notify support No Alert Category ...

Page 682: ...60 User Response No action information only 816f0807 0302ffff ProcessorElementName has been Enabled CPU 2 This message is for the use case when an implementation has detected a Processor has been Enabled May also be shown as 816f08070302ffff or 0x816f08070302ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 006...

Page 683: ...tName has recovered from an Uncorrectable Bus Error DIMMs This message is for the use case when an implementation has detected a that a system has recovered from a Bus Uncorrectable Error May also be shown as 816f08132581ffff or 0x816f08132581ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0241 User Resp...

Page 684: ... action information only 816f0813 2584ffff System ComputerSystemElementName has recovered from an Uncorrectable Bus Error CPUs This message is for the use case when an implementation has detected a that a system has recovered from a Bus Uncorrectable Error May also be shown as 816f08132584ffff or 0x816f08132584ffff Severity Info Serviceable No Automatically notify support No Alert Category Critica...

Page 685: ...mation Prefix PLAT ID 0143 User Response No action information only 816f090c 2002ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 2 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2002ffff or 0x816f090c2002ffff Severity Info Serviceable No Automatically notify support No Alert C...

Page 686: ...IM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2004ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 4 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2004ffff or 0x816f090c2004ffff Severity Info Serviceable No Automatically notify support No...

Page 687: ...mation Prefix PLAT ID 0143 User Response No action information only 816f090c 2006ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 6 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2006ffff or 0x816f090c2006ffff Severity Info Serviceable No Automatically notify support No Alert C...

Page 688: ...IM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2008ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 8 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2008ffff or 0x816f090c2008ffff Severity Info Serviceable No Automatically notify support No...

Page 689: ...mation Prefix PLAT ID 0143 User Response No action information only 816f090c 200affff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 10 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c200affff or 0x816f090c200affff Severity Info Serviceable No Automatically notify support No Alert ...

Page 690: ...IM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 200cffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 12 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c200cffff or 0x816f090c200cffff Severity Info Serviceable No Automatically notify support N...

Page 691: ...mation Prefix PLAT ID 0039 User Response No action information only 816f0a07 0302ffff The Processor ProcessorElementName is no longer operating in a Degraded State CPU 2 This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded state May also be shown as 816f0a070302ffff or 0x816f0a070302ffff Severity Info Serviceable No Automatically not...

Page 692: ...IM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2002ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2002ffff or 0x816f0a0c2002f...

Page 693: ...mation Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2004ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2004ffff or 0x816f0a0c2004ffff Seve...

Page 694: ...IM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2006ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2006ffff or 0x816f0a0c2006f...

Page 695: ...mation Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2008ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2008ffff or 0x816f0a0c2008ffff Seve...

Page 696: ...IM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 200affff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c200affff or 0x816f0a0c200a...

Page 697: ...mation Prefix PLAT ID 0147 User Response No action information only 816f0a0c 200cffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c200cffff or 0x816f0a0c200cffff Sev...

Page 698: ...IM Information Prefix PLAT ID 0245 User Response No action information only 816f0a13 0302ffff System ComputerSystemElementName has recovered from a Fatal Bus Error CPU 2 PECI This message is for the use case when an implementation has detected that a system has recovered from a Bus Fatal Error May also be shown as 816f0a130302ffff or 0x816f0a130302ffff Severity Info Serviceable No Automatically no...

Page 699: ...mentName PCI 1 Yes 806f0021 3002ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName PCI 2 Yes 806f0021 3003ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName PCI 3 Yes 806f0021 3004ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName PCI 4 Yes 806f0021 3005ffff Fault in slot PhysicalCo...

Page 700: ...e DIMM 12 Yes 806f010c 2581ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName All DIMMS Yes 806f010d 0400ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 0 Yes 806f010d 0401ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 1 Yes 806f010d 0402ffff The Drive StorageVolumeElementNa...

Page 701: ...lementName for array ComputerSystemElementName Drive 2 Yes 806f020d 0403ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 3 Yes 806f020d 0404ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 4 Yes 806f020d 0405ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName...

Page 702: ...f050c 2006ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 Yes 806f050c 2007ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 Yes 806f050c 2008ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 Yes 806f050c 2009ffff Memory Logging Limit Reached...

Page 703: ...SystemElementName has failed Drive 9 Yes 806f060d 040affff Array ComputerSystemElementName has failed Drive 10 Yes 806f060d 040bffff Array ComputerSystemElementName has failed Drive 11 Yes 806f060d 040cffff Array ComputerSystemElementName has failed Drive 12 Yes 806f060d 040dffff Array ComputerSystemElementName has failed Drive 13 Yes 806f060d 040effff Array ComputerSystemElementName has failed Dr...

Page 704: ...690 System x3300 M4 Installation and Service Guide ...

Page 705: ... a change of states that is normal behavior Warning A warning is not as severe as an error but if possible the condition should be corrected before it becomes an error It might also be a condition that requires additional monitoring or maintenance Error An error typically indicates a failure or critical condition that impairs service or an expected function User response The actions that you shoul...

Page 706: ... that matching Processors are installed in the correct Processor sockets according to the service information for this product 2 Check IBM support site for an applicable service bulletin that applies to this Processor error 3 Trained Service technician only Replace Processor Inspect Processor socket and replace the system board first if socket is damaged I 18006 I 18006 A mismatch between the maxi...

Page 707: ...is product Add link to Memory chart Correct any configuration issues found 2 Trained Service technician only Replace associated Processor Inspect Processor socket and replace the system board first if socket is damaged I 18009 I 18009 A core speed mismatch has been detected for one or more processor packages Explanation Processors have mismatched Core Speed Severity Error User Response Complete th...

Page 708: ...cessors are installed in the correct processor sockets according to the service information for this product Correct any mismatch found 2 Check IBM support site for an applicable service bulletin or firmware update that applies to this Processor error 3 Trained Service technician only Replace the system board I 1800C I 1800C A cache type mismatch has been detected for one or more processor package...

Page 709: ... support site for an applicable service bulletin or firmware update that applies to this Processor error 3 Trained Service technician only Replace the system board I 1800F I 1800F A processor family mismatch has been detected for one or more processor packages Explanation Processors have mismatched Family Severity Error User Response Complete the following steps 1 Verify that matching Processors a...

Page 710: ...slot If slot not available or error re occurs replace adapter 4 Trained Service technician only If adapter was moved to a different slot and error did not re occur verify that this is not a system limitation and then replace the system board Also if this is not the initial installation and the error persists after adapter replacement replace system board I 2018003 I 2018003 A bad option ROM checks...

Page 711: ...18001 The firmware image capsule signature for the currently booted flash bank is invalid Explanation Current Bank CRTM Capsule Update Signature Invalid Severity Info User Response Complete the following steps 1 Reboot system Will come up on backup UEFI image Reflash the primary UEFI image 2 If error does not persist no additional recovery action is required 3 If error persists or boot is unsucces...

Page 712: ...y Replace the system board I 3868000 I 3868000 BOFM System reset performed to reset adapters Explanation BOFM System reset performed to reset adapters Severity Info User Response Complete the following steps 1 No user required for this event This is for informational purposes only I 3868003 I 3868003 BOFM Configuration to large for compatibility mode Explanation BOFM Configuration too large for co...

Page 713: ... 580A6 I 580A6 Memory spare copy has completed successfully Explanation Spare Copy Complete Severity Info User Response Complete the following steps 1 Check system log for related DIMM failures and replace those DIMMs S 1100B S 1100B CATERR IERR has asserted on processor Explanation Processor CATERR IERR has asserted Severity Error User Response Complete the following steps 1 Check IBM support sit...

Page 714: ...ce driver and any required firmware updates 3 If problem persists then remove Adapter Card If system reboots successfully without the adapter replace that card 4 Trained Service technician only Replace the processor S 2018001 S 2018001 An Uncorrected PCIe Error has Occurred at Bus Device Function The Vendor ID for the device is and the Device ID is Explanation PCIe Uncorrected Error Detected Sever...

Page 715: ...r User Response Complete the following steps 1 Check CMM IMM logs for communication errors and resolve 2 Reseat system 3 If problem persists escalate to the next level of support S 3030007 S 3030007 A firmware fault has been detected in the UEFI image Explanation Internal UEFI Firmware Fault Detected System halted Severity Error User Response Complete the following steps 1 Check IBM support site f...

Page 716: ...ity Error User Response Complete the following steps 1 This event resets UEFI to the default settings for the next boot If successful user is forced into F1 setup Original UEFI settings are still present 2 If User did not intentionally trigger the reboots check logs for probable cause 3 Undo recent system changes settings or devices added If not recent system changes remove all options then remove...

Page 717: ...108007 S 3108007 The default system settings have been restored Explanation System Configuration Restored to Defaults Severity Error User Response Complete the following steps 1 Check IBM support site for an applicable service bulletin or firmware update that applies to this error S 3818004 S 3818004 The CRTM flash driver could not successfully flash the staging area A failure occurred Explanation...

Page 718: ...raded verify that the DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel If either of these conditions is found correct and retry with the same DIMM Note Event Log may contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem 2 If no problem is observed on the DIMM connect...

Page 719: ... Re Install all DIMMs verifying the correct population sequence according to the service information for this product 4 Trained service technician only Replace the processor 5 Trained service technician only Replace the system board S 58008 S 58008 A DIMM has failed the POST memory test Explanation DIMM Failed Memory Test Severity Error User Response Complete the following steps 1 You must AC cycl...

Page 720: ...core logic on Bus The Global Fatal Error Status register contains The Global Non Fatal Error Status register contains Please check error logs for the presence of additional downstream device error data Explanation Critical IOH PCI Error Severity Error User Response Complete the following steps 1 Check log for a separate error for an associated PCIe device and service that error 2 Check IBM support...

Page 721: ...fected Processor to another Processor socket and retry If problem follows the affected Processor or this is a single Processor system replace the Processor Inspect Processor socket on each Processor removal and replace system board first if damaged or mis aligned pins are found 3 Trained Service technician only Replace the system board W 3048006 W 3048006 UEFI has booted from the backup flash bank...

Page 722: ...teps 1 Go to System Settings Settings Driver Health Status List and find a driver controller reporting Configuration Required status 2 Search for the driver menu from System Settings and change settings appropriately 3 Save settings and restart system W 305800A W 305800A DRIVER HEALTH PROTOCOL Reports Failed Status Controller Explanation DRIVER HEALTH PROTOCOL Reports Failed Status Controller Seve...

Page 723: ...R HEALTH PROTOCOL Disconnect Controller Failed Requires Reboot Severity Warning User Response Complete the following steps 1 Reboot the system to reconnect the controller 2 If problem persists switch to backup UEFI or reflash current UEFI image 3 Trained Service Technician Only Replace system board W 305800E W 305800E DRIVER HEALTH PROTOCOL Reports Invalid Health Status Driver Explanation DRIVER H...

Page 724: ...rt site for an applicable service bulletin or firmware update that applies to this error 5 Reflash IMM Firmware 6 Remove and re install CMOS battery for 30 seconds to clear CMOS contents 7 Trained Service technician only Replace the system board W 3808003 W 3808003 Unable to retrieve the system configuration from the IMM Explanation Error Retrieving System Configuration from IMM Severity Warning U...

Page 725: ...d Multiple resets not allowed Severity Warning User Response Complete the following steps 1 Update all firmware including adapter firmware to the latest levels 2 If problem persists escalate to the next level of support W 3868002 W 3868002 BOFM Error communicating with the IMM BOFM may not be deployed correctly Explanation BOFM Error communicating with the IMM BOFM may not be deployed correctly Se...

Page 726: ...mory channel If either of these conditions is found correct and retry with the same DIMM Note Event Log may contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem 2 Check IBM support site for an applicable firmware update that applies to this memory error The release notes will list the known problems the update addresses 3 If the previous ...

Page 727: ...nectors are populated according to the guidelines in the service information for this product W 580A1 W 580A1 Invalid memory configuration for Mirror Mode Please correct memory configuration Explanation Unsupported DIMM Population for Mirror Mode Severity Error User Response Complete the following steps 1 If a DIMM connector error LED is lit resolve the failure 2 Make sure that the DIMM connectors...

Page 728: ...cently Installed Moved or Serviced makesure the batter is properly seated 2 Check IBM support site for an applicable service bulletin or firmware update that applies to this error 3 Replace CMOS Battery 4 Trained Service technician only Replace the system board 714 System x3300 M4 Installation and Service Guide ...

Page 729: ...sult when you run the DSA Broadcom network test 405 000 000 BRCM TestControlRegisters Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 001 000 BRCM TestMIIRegisters Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify ...

Page 730: ...IMM 405 003 000 BRCM TestInternalMemory Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 004 000 BRCM TestInterrupt Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No 716 System x3300 M4 Installation and S...

Page 731: ...o Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 006 000 BRCM TestLoopbackPhysical Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 007 000 BRCM TestLEDs Test Passed The test passed Recoverable No Appendix C DSA diagnosti...

Page 732: ...ble No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 801 000 BRCM TestMIIRegisters Test Aborted The MII register test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 718 Sy...

Page 733: ...3 000 BRCM TestInternalMemory Test Aborted The internal memory test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 804 000 BRCM TestInterrupt Test Aborted The interrupt test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Appe...

Page 734: ...ovo Support website Latest level of DSA Latest level of BMC IMM 405 806 000 BRCM TestLoopbackPhysical Test Aborted Loopback testing at the physical layer was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 807 000 BRCM TestLEDs Test Aborted Verification of status LEDs was ca...

Page 735: ...nt firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 4...

Page 736: ...ected while testing non volatile RAM Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshoot...

Page 737: ...TestInterrupt Test Failed A failure was detected while testing interrupts Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If ...

Page 738: ...evel of BMC IMM 405 906 000 BRCM TestLoopbackPhysical Test Failed A failure was detected during the loopback test at the physical layer Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the ...

Page 739: ...ponent 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA Brocade test results The following messages can result when you run the Brocade test Test results for the DSA Brocade test The following messages can result w...

Page 740: ...elated links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 002 000 Brocade SerdesLoopbackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 003 000 Brocade PCILoopbackTest Passed The test passed Recoverable No 726 System x3300 M4 Instal...

Page 741: ...rable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 005 000 Brocade SerdesEthLoopbackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM Appendix C DSA diagnostic...

Page 742: ...M 218 800 000 Brocade MemoryTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 801 000 Brocade ExternalLoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No 728 System x3300 M4 Install...

Page 743: ...ted links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 803 000 Brocade PCILoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 804 000 Brocade ExternalEthLoopbackTest Aborted The test was canceled Recoverable No Appendix...

Page 744: ... No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 806 000 Brocade InternalLoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 730 System x3300 M4 ...

Page 745: ...ort representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 901 000 Brocade ExternalLoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify whether the firmware is at prop...

Page 746: ... the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 903 000 Brocade PCILoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Rerun the test 2 Verify whether th...

Page 747: ...P cable 2 Rerun the test 3 Verify whether the firmware is at proper level 4 Rerun the test 5 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 905 000 Brocade SerdesEthLoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatica...

Page 748: ...ete the following steps 1 Rerun the test 2 Verify whether the firmware is at proper level 3 Rerun the test 4 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA checkpoint panel test results The following messages can result when you run the checkpoint panel test Test results for the DSA check...

Page 749: ... No User Response Complete the following steps 1 Inspect and reseat operator information panel cable at both ends 2 Verify that the Baseboard Management Controller BMC is working 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest lev...

Page 750: ...symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA CPU stress test results The following messages can result when you run the CPU stress test Test results for the DSA CPU stress test The following messages can result when you run the DSA CPU stress test 089 000 000 CPU Stress Test ...

Page 751: ...ion for this component The latest level firmware for this component can be found in reference to this system type at the IBM Support website 5 Run the test again 6 If the system has stopped responding turn off and restart the system and then run the test again 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Relate...

Page 752: ...oubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 089 803 000 CPU Stress Test Aborted CPU Stress Test Aborted Memory size is insufficient to run the test At least 1GB is required Recoverable No Severity Warning Serviceable Yes Automatically notify support No Related l...

Page 753: ...found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 5 Run the test again 6 If the system has stopped responding turn off and restart the system and then run the test again 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA L...

Page 754: ...oopBackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 516 002 000 ELXUCNA ELXUCNA NIC LED Beacon Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links 740 System x3300 M4 Installation and Service ...

Page 755: ...te Latest level of DSA Latest level of BMC IMM 516 801 000 ELXUCNA NIC PHY LoopBackTest Aborted Loopback testing at the physical layer was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 516 802 000 ELXUCNA ELXUCNA NIC LED Beacon Test Aborted Verification of status LEDs was canc...

Page 756: ...necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 516 901 000 ELXUCNA NIC PHY LoopBa...

Page 757: ...able No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation an...

Page 758: ...y notify support No User Response Complete the following steps 1 Remove power cables wait for 45 seconds reconnect and rerun the test 2 Make sure that the scalability cable connections are as per specification 3 Make sure that DSA and BIOS uEFI are at the latest level 4 If the problem remains contact your technical service representative Related links Lenovo Support website Latest level of DSA Lat...

Page 759: ...st level of BMC IMM 401 901 001 EXA Port Ping Test Failed EXA Port Ping Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Remove power cables wait for 45 seconds reconnect and rerun the test 2 Make sure that the scalability cable connections are as per specification 3 Check scalability cables for loose connections...

Page 760: ...upport No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 217 800 000 HDD Test Aborted HDD Test Aborted The test was canceled Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify that Hard drive supports self test and self test logging 4 If the ...

Page 761: ...e is at the latest level 4 Rerun the test 5 If the problem remains contact your technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA Intel network test results The following messages can result when you run the Intel network test Test results for the DSA Intel network test The following messages can result when you run the DSA Intel ...

Page 762: ...ble No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 002 000 IANet FIFO Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 003 000 IANet Interrupts Test Passed 748 System x3300 M4 Installati...

Page 763: ...pback Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 800 000 IANet Registers Test Aborted Registers test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Appendix C DSA diagnostic test results 749 ...

Page 764: ... Support website Latest level of DSA Latest level of BMC IMM 406 802 000 IANet FIFO Test Aborted FIFO test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 803 000 IANet Interrupts Test Aborted Interrupt test was canceled Recoverable No Severity Warning 750 System x3300 M...

Page 765: ...Net Registers Test Failed A failure was detected during the Registers test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If...

Page 766: ...nt 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 902 000 IANet FIFO Test Failed A failure was detected during the FIFO test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Resp...

Page 767: ...ound in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 Check interrupt assignments in the PCI Hardware section of the DSA Diagnostic Log If the ethernet device is sharing interrupts if possible modify the interrupt assignments using F1 Setup to assign a unique interrupt to the device 4 Rerun the test 5 If failure remains refer to Troubleshooting ...

Page 768: ...for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA LSI hard drive test results The following messages can result when you run the LSI hard drive test Test results for the DSA LSI hard drive test The following messages can result when you run the DSA LSI hard drive test 407 000 000 LSIESG DiskDefaultDiagnostic Test Passed The test pas...

Page 769: ... Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify whether the firmware is at the latest level 4 Rerun the test 5 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA Mellanox adapter test results The f...

Page 770: ...ed links Lenovo Support website Latest level of DSA Latest level of BMC IMM 408 001 000 MLNX MLNX_DiagnosticTestIBPort Test Passed Port Test Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 408 800 000 MLNX MLNX_DiagnosticTestEthernetPort Test Aborted Port Test was canceled Recoverab...

Page 771: ... DSA Latest level of BMC IMM 408 900 000 MLNX MLNX_DiagnosticTestEthernetPort Test Failed Port Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Make sure that the physical link of the port under test in the active state 2 If these condition was met but the test keeps failing the port s adapter might be faulty 3 T...

Page 772: ... was met but the test keeps failing the port s adapter might be faulty 3 Try replacing the adapter and repeating the test Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA memory isolation test results The following messages can result when you run the memory isolation test Test results for the DSA memory isolation test The following messages can result when you ...

Page 773: ...tify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 000 002 Standalone Memory Test Passed Quick Full Memory Test CPU 2 Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 000 003 Standalone Memory Test Passed Quick Full Memory Test CP...

Page 774: ...vent Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 811 000 Standalone Memory Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after ...

Page 775: ... notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo...

Page 776: ...ate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 777: ...ne Memory Test Aborted Memory test is not supported for this system Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait fo...

Page 778: ... of DSA Latest level of BMC IMM 201 812 003 Standalone Memory Test Aborted Memory test is not supported for this system Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn...

Page 779: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 813 001 Standalone Memory Test Aborted Chipset Error Can not turn OFF ECC error reporting in CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test ...

Page 780: ... system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 813 003 Standalone Memory Test Aborted Chipset Error Can not turn OFF ECC error reporting in CPU Recoverable No Severity Warning Serviceable No Automatically notif...

Page 781: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 782: ...ing feature for CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 783: ...t Aborted Program Error with Quick Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 784: ...SA Latest level of BMC IMM 201 815 002 Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 ...

Page 785: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 816 000 Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after...

Page 786: ... system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 816 002 Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify sup...

Page 787: ...ponse Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest lev...

Page 788: ...ate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 789: ... Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat D...

Page 790: ...est level of BMC IMM 201 819 001 Standalone Memory Test Aborted The start end address ranges in the restricted area of the memory Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representat...

Page 791: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 819 003 Standalone Memory Test Aborted The start end address ranges in the restricted area of the memory Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try t...

Page 792: ... system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 820 001 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No Use...

Page 793: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 794: ...ange MTRR registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 795: ...range MTRR registers are larger than fixed range MTRR registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 796: ...st level of DSA Latest level of BMC IMM 201 822 000 Standalone Memory Test Aborted Invalid MTRR service request Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the...

Page 797: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 822 002 Standalone Memory Test Aborted Invalid MTRR service request Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the pr...

Page 798: ...it for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 824 000 Standalone Memory Test Aborted Node Interleave feature must be OFF Go to Setup and disable Node Interleave option and then re run the test Recoverable No Severity Warning Serviceable No Automati...

Page 799: ...mplete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DS...

Page 800: ...Interleave option and then re run the test Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM ...

Page 801: ...Standalone Memory Test Aborted BIOS Memory Controller has been disabled Go to Setup and Enable Memory Controller Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off th...

Page 802: ...enovo Support website Latest level of DSA Latest level of BMC IMM 201 826 003 Standalone Memory Test Aborted BIOS Memory Controller has been disabled Go to Setup and Enable Memory Controller Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If t...

Page 803: ...sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 827 001 Standalone Memory Test Aborted BIOS ECC function has been disabled by BIOS Go to Setup and enable ECC generation Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the action...

Page 804: ...off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 827 003 Standalone Memory Test Aborted BIOS ECC function has been disabled by BIOS Go to Setup and enable ECC generation Recoverable No Severity Warning Ser...

Page 805: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 806: ...trol MASK registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 807: ...pset Error Problem clearing MSR machine check control registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 808: ...est level of BMC IMM 201 845 002 Standalone Memory Test Aborted Chipset Error Problem clearing MSR machine check control registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representa...

Page 809: ...ke sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 859 000 Standalone Memory Test Aborted INVALID XSECSRAT type Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each act...

Page 810: ... system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 859 002 Standalone Memory Test Aborted INVALID XSECSRAT type Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete ...

Page 811: ...plete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA...

Page 812: ...o OEM0 type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 813: ...201 860 003 Standalone Memory Test Aborted No OEM0 type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 814: ...Latest level of DSA Latest level of BMC IMM 201 861 001 Standalone Memory Test Aborted No SRAT type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the sys...

Page 815: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 861 003 Standalone Memory Test Aborted No SRAT type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem re...

Page 816: ... system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 862 001 Standalone Memory Test Aborted No OEM1 structure found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complet...

Page 817: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 818: ...y in OEM1 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 819: ...tandalone Memory Test Aborted No IBMERROR key in OEM1 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 820: ...atest level of DSA Latest level of BMC IMM 201 864 000 Standalone Memory Test Aborted No GAS located in OEM1 Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the sy...

Page 821: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 864 002 Standalone Memory Test Aborted No GAS located in OEM1 Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem ...

Page 822: ...em and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 865 000 Standalone Memory Test Aborted No XSECSRAT key in OEM0 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Co...

Page 823: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 824: ... structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make s...

Page 825: ...st Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 826: ...DSA Latest level of BMC IMM 201 866 003 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 ...

Page 827: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 867 001 Standalone Memory Test Aborted EFI SAL Buffer not allocated Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the pr...

Page 828: ... system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 867 003 Standalone Memory Test Aborted EFI SAL Buffer not allocated Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Co...

Page 829: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 830: ...MemoryMap too small Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 831: ...st Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 832: ...DSA Latest level of BMC IMM 201 869 002 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 ...

Page 833: ...at DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 870 000 Standalone Memory Test Aborted CPU Doamin in ACPI not valid Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action...

Page 834: ... system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 870 002 Standalone Memory Test Aborted CPU Doamin in ACPI not valid Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Co...

Page 835: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 836: ...compare encountered Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 837: ...st Aborted Data Mis compare encountered Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s R...

Page 838: ...evel of BMC IMM 201 877 001 Standalone Memory Test Aborted BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service repre...

Page 839: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 877 003 Standalone Memory Test Aborted BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a tim...

Page 840: ... system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 878 001 Standalone Memory Test Aborted Sparing feature must be turned OFF Go to setup and turn the sparing feature OFF Recoverable No Severity Warning Serviceable ...

Page 841: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 842: ...emory without cache Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 843: ...TRR register manipulation Can not write to memory without cache Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 844: ...l of DSA Latest level of BMC IMM 201 886 000 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn o...

Page 845: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 886 002 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each actio...

Page 846: ...ntact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 899 000 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Wa...

Page 847: ...01 899 002 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 899 003 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Warning Serviceable No Automatically notify support...

Page 848: ...m power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level 5 Replace any DIMMS s mentioned in error one by one 6 Make sure that all DIMMs are enabled in the Configuration Setup Utility program 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related li...

Page 849: ...IMM 201 901 002 Standalone Memory Test Failed Memory Diagnostics Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power...

Page 850: ...atest level 5 Replace any DIMMS s mentioned in error one by one 6 Make sure that all DIMMs are enabled in the Configuration Setup Utility program 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA memory stress test results The follo...

Page 851: ...un the test again 4 If the system has stopped responding turn off and restart the system 5 Check the system firmware level and upgrade if necessary 6 Run the memory diagnostic to identify the specific failing DIMM 7 If the failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level...

Page 852: ...SA Latest level of BMC IMM 202 901 000 MemStr Test Failed Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Execute the standard DSA memory diagnostics to validate all memory 2 Make sure that the DSA Diagnostic code is at the latest level 3 Turn off the system and disconnect it from power 4 Reseat the memory cards...

Page 853: ...ed by checking the Available System Memory in the Resource Utilization section of the DSA Diagnostic Event log 2 If necessary access the Configuration Setup Utility program by pressing F1 during system boot and enable all memory 3 Make sure that the DSA Diagnostic code is at the latest level 4 Run the test again 5 Execute the standard DSA memory diagnostics to validate all memory 6 If the failure ...

Page 854: ...ort website Latest level of DSA Latest level of BMC IMM 409 003 000 Nvidia DiagnosticServiceProvider Bandwidth Test Passed Nvidia GPU Bandwidth test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 004 000 Nvidia DiagnosticServiceProvider Query Test Passed Nvidia GPU Query test p...

Page 855: ...upport No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 006 000 Nvidia DiagnosticServiceProvider Binomial Test Passed Nvidia GPU Binomial test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 800 000 NVIDIA User Diagnostic Test Aborted NVIDI...

Page 856: ...s canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 804 000 Nvidia DiagnosticServiceProvider Query Test Aborted Nvidia GPU Query test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level o...

Page 857: ...A Latest level of BMC IMM 409 806 000 Nvidia DiagnosticServiceProvider Binomial Test Aborted Nvidia GPU Binomial test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 900 000 NVIDIA User Diagnostic Test Failed NVIDIA User Diagnostic Test Failed Recoverable No Severity Eve...

Page 858: ...ServiceProvider Bandwidth Test Failed Nvidia GPU Bandwidth Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU Then power cycle the system 2 Verify that the power connectors to the GPU are connected firmly Then power cycle the system 3 Run...

Page 859: ...tative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 905 000 Nvidia DiagnosticServiceProvider Matrix Test Failed Nvidia GPU Matrix Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU Then power cycle ...

Page 860: ...vidia smi q In some cases this will report a poorly connected power cable 4 Rerun the diagnostics using the same GPU on system that is known to be working A variety of system issues can cause diagnostic failure 5 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA optical drive test results Th...

Page 861: ...latest level 2 Run the test again 3 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is present 4 Run the test again 5 Check system firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 6 Run the test again Related lin...

Page 862: ...n the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 215 803 000 Optical Drive Test Failed Optical Drive Test Failed Disk may be in use by the operating system Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Wait for the s...

Page 863: ...Run the test again 5 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 215 901 000 Optical Drive Test Aborted Optical Drive Test Aborted Drive media is not detected Recoverable No Severity Warning Serviceable Yes Automatically notify supp...

Page 864: ... wait for 15 seconds for the media to be recognized Rerun the test 2 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is present 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest le...

Page 865: ... remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA system management test results The following messages can result when you run the system management test Test results for the DSA system management test The following messages can result when yo...

Page 866: ...f DSA Latest level of BMC IMM 166 802 001 IMM I2C Test Aborted Test cannot be completed for unknown reason Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BM...

Page 867: ...evel of BMC IMM 166 804 001 IMM I2C Test Aborted Invalid Command Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related link...

Page 868: ...806 001 IMM I2C Test Aborted Timeout while processing command Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links L...

Page 869: ...rted Reservation Canceled or Invalid Reservation ID Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Supp...

Page 870: ...alid Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of...

Page 871: ...lly notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 813 001 IMM I2C Test Aborted Cannot return number ...

Page 872: ... action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 815 001 IMM I2C Test Aborted Invalid data field in Request Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perf...

Page 873: ...Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 817 001 IMM I2C Test Aborted Command response could not be provided Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each ac...

Page 874: ...re at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 819 001 IMM I2C Test Aborted Command response could not be provided SDR Repository in update mode Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system...

Page 875: ...test level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 821 001 IMM I2C Test Aborted Command response could not be provided BMC initialization in progress Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and discon...

Page 876: ...e Latest level of DSA Latest level of BMC IMM 166 823 001 IMM I2C Test Aborted Cannot execute command Insufficient privilege level Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 M...

Page 877: ...st Failed IMM Indicates failure in Private bus BUS 0 Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level 3 Run the test again 4 If ...

Page 878: ... corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 907 001 IMM I2C Test Failed IMM Indicates failure in the Temperature Sensor bus BUS 6 Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it...

Page 879: ...e Test Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 264 901 000 Tape Test Failed An error was found in the tape alert log Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Clean the tape drive using the appr...

Page 880: ...Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Clean the tape drive using the appropriate cleaning media and install new media 2 Run the test again 3 Make sure that the drive firmware is at the latest level 4 Rerun the test after upgrading to the latest firmware level 5 If the failure remains refer to Troubleshooting by symptom in the system Installati...

Page 881: ...pe Test Failed Drive hardware error Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check the tape drive cabling for loose or broken connections or damage to the cable Replace the cable if damage is present 2 Clean the tape drive using the appropriate cleaning media and install new media 3 Run the test again 4 Make sure tha...

Page 882: ...ff and restart the system 5 Make sure that the drive firmware is at the latest level 6 Run the test again 7 If the failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 264 906 000 Tape Test Failed Tape Test Failed Unrecognized error Recoverable...

Page 883: ... Latest level of DSA Latest level of BMC IMM 264 907 000 Tape Test Failed An error was found in the block address somewhere Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Clean the tape drive using the appropriate cleaning media and install new media Related links Lenovo Support website Latest level of DSA Latest level of ...

Page 884: ...Make sure that medium is present 2 Clean the tape drive using the appropriate cleaning media and install new media Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 870 System x3300 M4 Installation and Service Guide ...

Page 885: ...have installed new hardware or software in your environment check http www lenovo com serverproven to make sure that the hardware and software is supported by your product Go to http www lenovo com support to check for information to help you solve the problem Gather the following information to provide to the service technician This data will help the service technician quickly provide a solution...

Page 886: ...le at http www lenovo com support The most current version of the product documentation is available in the following product specific Information Centers Flex System products http pic dhe ibm com infocenter flexsys information index jsp System x products http shop lenovo com us en systems NeXtScale System products http pic dhe ibm com infocenter nxtscale documentation index jsp How to send DSA da...

Page 887: ...Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support IBM is Lenovo s preferred service provider for the System x Flex System and NeXtScale System products You can receive hardware service through your Lenovo reseller or from IBM To locate a reseller authorized by Lenovo to provide warranty service go to http www ibm com partnerworld and click Business Partner Locator For IBM supp...

Page 888: ...874 System x3300 M4 Installation and Service Guide ...

Page 889: ...ublication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

Page 890: ...n of all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Each solid state memory cell has an intrinsic finite number of write cycles that the cell can incur Therefore a solid state device has a maximum number of write cycles that it can be subjected to expr...

Page 891: ...s a customer responsibility Table 31 Limits for particulates and gases Contaminant Limits Particulate The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 The deliquescent rela...

Page 892: ... device must accept any interference received including interference that might cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformité à la réglementation d Industrie Canada Cet appareil numérique de la classe A est conforme à la norme NMB 003 du Canada Australia and New Zealand Class A state...

Page 893: ... Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 früher Gesetz über die elektromagnetische Verträglichkeit von Geräten bzw der EMV EU Richtlinie 2014 30 EU früher 2004 108 EC für Geräte der Klasse A Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG Konformitätszeichen CE zu führen Ver...

Page 894: ...EITA harmonics guideline Japanese Statement of Compliance for Products Less than or Equal to 20A per phase JEITA harmonics guideline Japanese Statement of Compliance for Products More than 20A Korea Communications Commission KCC statement This is electromagnetic wave compatibility equipment for business Type A Sellers and users need to pay attention to it This is for any areas other than home 880 ...

Page 895: ...Russia Electromagnetic Interference EMI Class A statement People s Republic of China Class A electronic emission statement Taiwan Class A compliance statement Appendix E Notices 881 ...

Page 896: ...Taiwan BSMI RoHS declaration 882 System x3300 M4 Installation and Service Guide ...

Page 897: ...backplane connectors 32 backup firmware starting 100 battery replacing 229 battery system installing 229 replacing 227 bays 5 best practices use to apply current firmware and device driver updates 25 bezel removing 37 185 replacing 186 blue screen capture features 9 90 blue screen capture feature overview 9 90 103 blue screen feature 103 boot manager program using 99 Business Partners instructions...

Page 898: ...rs updates 15 100 devices installing 25 devices static sensitive handling 36 165 diagnostic on board programs starting 127 test log viewing 128 text message format 128 tools overview 119 diagnostic codes and messages POST UEFI 691 diagnostic event log 123 diagnostics program DSA Preboot 9 dimensions 5 DIMM connectors on each memory channel 43 DIMM population sequence 46 47 257 258 DIMMs installati...

Page 899: ...for viewing 124 expansion bays 5 external system board connectors 29 F fan simple swap 5 fan assembly replacing 262 fan cage assembly removing 39 40 83 261 fan power cable routing 185 fans 9 12 FCC Class A notice 878 features 5 ServerGuide 92 Features on Demand Ethernet enabling 105 Features on Demand RAID enabling 105 features remote presence and blue screen 9 90 field replaceable units FRUs serv...

Page 900: ...ink 71 270 the power paddle card 77 the server cover 86 188 installing drives 48 193 installing options 25 installing DIMMs 43 instructions for Business Partners 25 intalling rear fan 84 integrated baseboard management controller 24 integrated functions 5 integrated management module event log 9 overview 9 integrated management module II 100 error messages 281 using 100 intermittent problems 133 i...

Page 901: ...N New Zealand Class A statement 878 next generation technology 9 NMI buttons 18 NMI button 18 noise emissions 5 NOS installation with ServerGuide 92 without ServerGuide 93 notes 5 notes important 876 notices 875 electronic emission 878 FCC Class A 878 notices and statements 5 O obtaining the IP address for the IMM 103 online documentation 1 online publication 5 online publications 4 operating syst...

Page 902: ...ures server 13 rear fan installing 84 rear view 18 of the server 18 recovering the server firmware 149 redundancy support power supplies 9 12 redundant cooling 9 12 Ethernet connection 9 12 NIC 12 vNIC 9 related documentation 4 reliability server 13 remote presence feature 90 using 103 remote presence feature enabling 104 removing 2 5 inch backplane 234 2 5 inch hot swap hard disk drive 196 3 5 in...

Page 903: ...Lenovo 26 serial and model number location 147 serial connector 19 serial port problems 143 server configuring 90 offerings 9 power features 23 turning it off 24 turning it on 23 working inside the power on 36 165 server backup firmware starting 100 server components 26 153 server configuration updating 88 server configuration updating 89 server controls LEDs and power 15 server firmware recoverin...

Page 904: ... Tier 2 CRUs replacement 263 tools call home 129 tools diagnostic 119 trademarks 876 troubleshooting 115 turning off the server 24 integrated baseboard management controller 24 turning on the server 23 U UEFI boot recovery jumper 149 UEFI compatible devices configuring 90 undetermined problems 146 undocumented problems 117 United States FCC Class A notice 878 Universal Serial Bus USB problems 144 ...

Page 905: ...Web site UEFI flash diskette 149 weight 5 what the server offers 9 working inside the server with the power on 36 165 X x3300 introduction 1 Copyright Lenovo 2015 2016 891 ...

Page 906: ...892 System x3300 M4 Installation and Service Guide ...

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