Automatically contact Service
If this field is set to
Yes
, and you have enabled Electronic Service Agent (ESA), Lenovo Support will be
notified automatically if the event is generated.
While you wait for Lenovo Support to call, you can perform the recommended actions for the event.
User response
The actions that you should perform to solve the event.
Perform the steps listed in this section in the order shown until the problem is solved. After you perform
all of the actions that are described in this field, if you cannot solve the problem, contact Lenovo Support.
Note:
This list includes error codes and messages that might not apply to this machine type and model.
Below is the list of IMM2 error messages and suggested actions to correct the detected server
problems. For more information about IMM2, see the
Integrated Management Module II User's Guide
IMM Events that automatically notify Support
You can configure the Integrated Management Module II (IMM2) to automatically notify Support (also known
as
call home
) if certain types of errors are encountered. If you have configured this function, see the table for
a list of events that automatically notify Support.
Table 20. Events that automatically notify Support
Event ID
Message String
Automatically
Notify Support
40000086-00000000
Test Call Home Generated by user [arg1].
Yes
40000087-00000000
Manual Call Home by user [arg1]: [arg2].
Yes
400000cb-00000000
The RAID controller has problem with the battery.
Please contact technical support to resolve this
issue.([arg1],[arg2],[arg3],[arg4],[arg5])
Yes
400000cc-00000000
The RAID controller detected
unrecoverable error. The controller needs
replacement.([arg1],[arg2],[arg3],[arg4],[arg5])
Yes
400000d5-00000000
One or more virtual drive have problem. Please
contact technical support to resolve this
issue.([arg1],[arg2],[arg3],[arg4],[arg5])
Yes
400000d6-00000000
Drive error was detected by RAID controller.
Please contact technical support to resolve this
issue.([arg1],[arg2],[arg3],[arg4],[arg5])
Yes
80010202-0701ffff
Numeric sensor [NumericSensorElementName] going low
(lower critical) has asserted. (CMOS Battery)
Yes
80010902-0701ffff
Numeric sensor [NumericSensorElementName] going
high (upper critical) has asserted. (SysBrd 12V)
Yes
806f0021-2201ffff
Fault in slot [PhysicalConnectorSystemElementName] on
system [ComputerSystemElementName]. (No Op ROM
Space)
Yes
806f0021-2582ffff
Fault in slot [PhysicalConnectorSystemElementName] on
system [ComputerSystemElementName]. (All PCI Error)
Yes
330
Lenovo System x3650 M5 Installation and Service Guide
Summary of Contents for x3650 M5
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