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TROUBLESHOOTING GUIDE
PROBLEM
SOLUTION
1. CONDENSATION
Condensation is the build-up of moisture on the inside of the tent walls due to a temperature difference between the
inside and the outside of your tent. Condensation occurs mostly when conditions are cold, rainy, or humid. The best
way to minimize condensation is to increase the ventilation in the tent by leaving screen doors open at user discretion.
2. MILDEW
To avoid mildew, never store tent wet or damp. However, if mildew occurs, use a soft bristle brush or sponge with mild
soap to clean. Let dry in the sunlight.
3. TEARS & DAMAGE
Despite your best efforts, sometime damage does occur to your tent. For small tears, use a self-adhesive repair patch
kit or urethane based seam seale compound, which are sold at many outdoor stores. We recommend a repair shop for
larger tears.
4. ZIPPERS
Your tent comes with self-repairing nylon coil zippers. If the zipper separates, move the slider to the beginning of
the zipper tape and rework the zipper. Always be gentle when operating zippers, avoid standing on them and limit
exposure to dirt and grit. Cleaning will also protect them against premature failure.
Let’s Go Aero shelters (excluding modular floor) have a one (1) year limited warranty period to the original owner from the time
of purchase against defects in improper workmanship. Shelter floors are warrantied against defects out of the box only, no
warranty is extended upon use. Be sure to inspect your floor before use.
Normal wear and tear, seam leakage through needle holes, and improper use, abuse, or alteration are not covered under the
warranty policy, nor damage caused by weather.
Let’s Go Aero will replace or repair defective parts. Replacement parts may be new or re-built at Let’s Go Aero’s sole discretion.
Proof of purchase (receipt) must be provided. If you do not provide proof of purchase, or if your warranty period has ended,
replacement parts can be purchased. Contact Let’s Go Aero for assistance at 877-464-2376 or 719-630-3800, visit
www.letsgoaero.com, or email support@letsgoaero.com.
WARRANTY INFORMATION
