www.leviton.com/evrgreen • 1-877-338-7473 • evrgreen@leviton.com
evr-green
™
Level
2 -
Network Charging Station For Public Applications
Understanding error messages
The following pages describe the error messages that can occur on an
EVr-Green Level 2 Only Public Use Charging Station charging station. If
one of the LEDs above the charging station’s display illuminates rED, read
the display for information about the type of error that has occurred.
Power up errors
The follow messages can occur when the station powers up.
FAULT
L2 COrE OFFLINE / CHECK CONNECTOr / FOr ASSISTANCE CALL ...
Cause/Other Symptoms:
Upon power up, the station detected that the head assembly is not properly
connected. In most cases, this indicates that the circular connector that attaches the head assembly
to the cable assembly is not correctly installed. The station will be unavailable until the head
assembly is correctly attached to the cable assembly.
Solution/Action:
Lift the head assembly and re-attach the circular connector. For details, refer to
Chapter 6, pg 6-3 of the installation instructions.
FAULT
GFCI TrIP / SELF-TEST FAILED
Cause/Other Symptoms:
Upon power-up, the station detected a ground fault.
Solution/Action:
Disconnect and reconnect Power (The following actions should only be taken by a
licensed electrician.)
A.
Turn off power to the charging station. Then turn on the power to the charging station.
OR
B.
Unplug head assembly from terminal block. Then plug head assembly in to terminal block.
If this error message continues, you may need to replace the head assembly.
Contact the EVr-Green EVSE Coordinator for additional technical resources and return procedures at
1-877-338-7473 or evrgreen@leviton.com.
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