evr-green
™
Level
2 -
Network Charging Station For Public Applications
www.leviton.com/evrgreen • 1-877-338-7473 • evrgreen@leviton.com
Ground fault errors
The following ground fault errors can occur during charging, or when
attempting to begin a charging session:
SUSPENDED
GrOUND FAULT / AUTO rE-TrY IN 00:mm:ss
Cause/Other Symptoms:
The station detected a ground fault during a charging session. The left or
right LED will blink rED and the vehicle will not charge.
Solution/Action:
The charging station will wait 15 minutes before re-attempting to restore power.
If after three attempts, the ground fault continues to be detected, the station displays the message
below (HALTED). Instead of waiting, you can try ending and restarting the charging session as
described below.
HALTED
GFCI HArD FAULT / rETUrN PLUG TO HOLSTEr
Cause/Other Symptoms:
During charging, the station detected a ground fault (see message above)
and made three unsuccessful attempts to continue charging. Or, the station detected a ground fault
when attempting to begin a charging session. The left or right LED will illuminate solid rED and the
vehicle will not charge.
Solution/Action:
End and restart the charging session. To do so, return the charging connector to its
holster, then hold your ChargePass card or contactless credit card over the station’s front panel to be-
gin a new session. If the message continues to be displayed, the charging station may need service,
call ChargePoint Customer Support at 1-888-758-4389.
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