OPERATION
18
OPERATION
19
Problem
The shading raises or lowers unevenly, the fabric rubs against one
end of the headrail, or the bottom rail is uneven when fully raised.
Solution
Check that the window is square by measuring the diagonals.
Check that the installation brackets are level. Shim to level,
if necessary.
Adjust the bottom rail weight. See below.
Adjusting the Bottom Rail Weight
• Release the weight clips by inserting
a flat blade screwdriver into the weight
clip and turning clockwise.
• Move the weight in 1" increments toward the side where the
fabric is gathering.
• Secure the weight clips in position by turning them counterclockwise
after making the adjustment.
• Test and, if necessary, adjust again.
Weight
Bottom Rail
Weight
Clip
Weight
Clip
Fabric Roll
Gathered
Fabric
Move Weight
Troubleshooting
Problem
The vanes do not close fully when the shading stops in the
lowest position.
Solution
The shading should be programmed to stop in its lowest position with
the vanes closed. A small distance between the front and back fabric
facings in the fully closed position is normal.
• If this distance is excessive or moves over time, open the shading
to its full “vane open” position and try again. If this does not correct
the problem, reset the bottom limit. See “Resetting the Shading” on
page 14.
• See the
Remote Control Guide
for operating or programming
troubleshooting solutions.
Problem
The shading raises from the sill when the vanes are closed.
Solution
A small gap between the sill and the bottom of the shading is normal
in the fully lowered “vane closed” position. The gap is necessary to
allow for the unimpeded movement of the bottom rail.
• If this gap is excessive or moves over time, open the shading to its
full “vane open” position and try again. If this does not correct the
problem, reset the bottom limit. See “Resetting the Shading” on
page 14.
• See the
Remote Control Guide
for operating or programming
troubleshooting solutions.
Problem
The front fabric appears to cling to the back fabric.
Solution
Lightly apply a static spray for home furnishings. Follow the
manufacturer’s directions.
Allow the shading to dry in the fully lowered position.
If necessary, reapply the static spray each time the shading is
professionally cleaned.
Battery-Powered Motorized Operating System
Battery-Powered Motorized Operating System
Troubleshooting
18-0053-026_Sheer_Motorized_Install_Guide_F_wu.indd 18-19
2/26/19 10:37 AM
