Make sure you use photo paper
Borderless printing requires photo paper. Small margins are printed when you select the Borderless feature when
you are printing on plain paper.
Make sure the paper size matches the printer setting
1
From the software application, click
File
.
2
Click
Properties
,
Preferences
,
Options
, or
Setup
.
3
Click
Paper Setup
.
4
Check the paper size.
Print speed is slow
These are possible solutions. Try one or more of the following:
Maximize computer processing speed
•
Close all applications not in use.
•
Minimize the number and size of graphics and images in the document.
•
Remove as many unused fonts as possible from your system.
Add memory
Consider purchasing more RAM.
Select a lower print quality
1
From the software application, click
File
.
2
Click
Properties
,
Preferences
,
Options
, or
Setup
.
3
Click
Quality/Copies
.
4
From the Quality/Speed area, select a lower print quality.
Remove and reinstall the software
It is sometimes helpful to remove the existing printer software and reinstall it.
Partial document or photo prints
These are possible solutions. Try one or more of the following:
Check document placement
Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner.
Check paper size
Make sure the paper size being used matches the document or photo size you selected.
Photo smudges or scratches
To prevent photo smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For
best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24
hours before stacking, displaying, or storing.
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